# Page 2 | SimpleChurch CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is SimpleChurch CRM the right Church Management solution for you? Explore 51 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/131549/SimpleChurchCRM/reviews

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SimpleChurch CRM

4.5 (51)

[View alternatives](https://www.capterra.com/p/131549/SimpleChurchCRM/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of SimpleChurch CRM

## Showing most helpful reviews

Showing 26-50 of 51 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ML

Melanie L.  
Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Great church management software!"

June 15, 2020

5.0

I appreciate the programming, and the support staff. Whenever I email to ask about a feature, if it is something that is not currently available, they send it over to development for review for possible upgrades later.

Pros

Easy to use. I like the to ability to group members together, and to be able to mass text or email quickly.

Cons

I am still trying to figure out the integration with constant contact mass emails.

Alternatives considered

[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)

Reason for choosing SimpleChurch CRM

Price was much better.

Review Source

VR

Verified Reviewer  
Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Great product for the cost, perfect for most churches"

November 5, 2019

5.0

Pros

Continued development, they're always adding new features. Cost is great for what you get.

Cons

Always wish for more capabilities, but what they have is great for most churches

Review Source

CK

Chris K.  
Assistant Pastor  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Invaluable software for our church"

June 3, 2020

5.0

It has eliminated the need for a printed church directory, since nearly all members have the ability to download and use the software.

Pros

We like the ease of use in finding and keeping up with church members once the initial information is put in.

Cons

Not able to keep certain easy-to-use schedules (like last week, Monday-Sunday, etc.) available in the giving reports module. We have to go in and change dates every week, both for online, offline, and total giving. More presets would be a great help.

Review Source

MP

Marcia P.  
Office Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Great product and customer service. "

June 3, 2020

5.0

Overall very happy.

Pros

I like how easy it is to use and it allows us to communicate efficiently with our congregation.

Cons

I would like to see a platform within the product that would allow volunteers to select times they can volunteer. The current way it is set up, the volunteer must be asked then reject before another can be invited, versus all volunteers can see the available time slots at the same time, and sign ups can be first come first serve style.

Review Source

DP

Dan P.  
Senior Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Giving"

June 11, 2020

4.0

Pros

Mass messaging. CUSTOMER SERVICE - GOOD JOB TEAM. Probably the only reason we're still using SC-CRM.

Cons

We are close to changing from SimpleChurchCRM to Planning Center. One of the features of planning center is the option for the GIVER to opt to pay for transaction fees. HUGE PLUS! They also have ministry scheduling available. It's an ALL-IN-ONE solution. Check it out.

Reason for choosing SimpleChurch CRM

Recommended by a good friend.

Review Source

Srinath P.  
system administrator  
Information Services  
Used the software for: Less than 6 months

### "Best and powerful church management tool"

September 22, 2021

5.0

Overall we are having good experience with this tool and it has fulfilled our basic needs and also we are using this often

Pros

We are very much satisfied with the graphical user interface which is very easy to understand.

Cons

We like the pricing criteria in this product which is very reasonable and affordable.

Review Source

VR

Verified Reviewer  
Manager of Administrative Services  
Environmental Services  
Used the software for: 2+ years

### "Thoughts on SimpleChurchCRM"

December 4, 2018

3.0

It is a good software to organize your membership information and share it among your staff.

Pros

I like that the software is web-based. You can access the program from anywhere to get information.

Cons

I don't like how the family members are connected. I have used other software that is easier to use regarding connecting individuals to families.

Review Source

SB

Shana B.  
Church Administrator  
Religious Institutions  
Used the software for: 2+ years

### "SimpleChurchCRM makes daily work easy!"

June 3, 2020

5.0

Connectivity and ability to update on-the-spot make SC the best choice for our congregation.

Pros

Ease of use and availability to our congregation

Cons

Integration was time-consuming, but we didn't have anything more than a spreadsheet before using SC. The time spent to set up SC was well worth it.

Review Source

VR

Verified Reviewer  
Accountant  
Real Estate  
Used the software for: 1-2 years

### "SimpleChurch Review"

August 16, 2018

3.0

Overall, there are better platforms than SimpleChurch. It worked well enough, but

Pros

This software allows you to enter visitor information and member information for church staff to easily access. It acts as a directory. You can also track giving records and attendance. The best feature allowed you to break up people into groups, making it easier for certain leaders to contact people.

Cons

In my experience, it was buggy and lacked support.

Review Source

KC

Kevin C.  
Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Great overall solution for church management"

June 15, 2020

5.0

We have really needed to rely on tech support but any interaction I have had with this company have been nothing but good.

Pros

I like the ease of organizing families and finances in one place.

Cons

I can't think of a thing I dislike about this product.

Switched from

[Realm](https://www.capterra.com/p/146265/Realm/)

SimpleChurchCRM had more features we were looking for in a church management software and at a reasonable price for our small church.

Review Source

TN

Tami N.  
IT Manager  
Religious Institutions  
Used the software for: 2+ years

### "It was great for getting our church started! "

August 8, 2019

3.0

Pros

Easy to set up and administer. IT was a good software for getting us started with our first CRM.

Cons

Price points, especially for adding individuals to the CRM.

Review Source

Response from Ministry Brands

April 7, 2020

Hi Tami! Thank you for your review. Since you posted, we've added a ton of new features! We have volunteer scheduling, improved reporting, a member health dashboard, and more. Additionally, although we charge per member, every Elexio Community plan includes our full suite of features, plus you get 1000 free text messages per month and the MinistryOne mobile app included. Please check out our new features and contacts us if you have any questions!

RM

Richard M.  
Senior Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Great Software"

November 9, 2018

5.0

Our experience with Simple Church has been amazing, their giving software as well as the reliability of the management software is amazing. Very easy to use, and very easy to create flows and followups, groups etc.

Pros

Simple Church is a very easy but powerful software that it works great with any size church.

Cons

It would be great if they had it where you can change language, like spanish etc.

Review Source

VR

Verified Reviewer  
Digital Marketing Manager  
  
Used the software for: Less than 6 months

### "This software meets its goals hands down"

April 26, 2018

5.0

Pros

Integrations with mail chimp, IOS native and ability to have many volunteers in the church use the software to perform their functions in serving god are wonderful. God bless you

Cons

Limited reporting and database custimistion - I think that hopefully this can be improved in time but overall t he benefits far outweigh this small detail.

Review Source

SG

Stephanie G.  
Sunday School Director  
Religious Institutions  
Used the software for: 1-2 years

### "Simple Church"

March 29, 2019

5.0

Pros

I like that it is simple to use and follow. I can easily find the information I need.

Cons

I don’t have anything bad to say about it. I use it often and like it a lot.

Review Source

DS

Darren S.  
Administrator  
Religious Institutions  
Used the software for: 1-2 years

### "Great software for the price"

April 6, 2020

4.0

Very good experience

Pros

We like that we have email and text abilities build into the software. We also like that we can do attendance with it.

Cons

The attendance part could be a little better as for as adding visitors or guest when using the touch attendance from an iPad.

Switched from

[One Call Now](https://www.capterra.com/p/152597/One-Call-Now/)

Better pricing and more functions

Review Source

VR

Verified Reviewer  
Lead Pastor & Chief Executive Officer  
Religious Institutions  
Used the software for: Less than 6 months

### "Church tracking made simple!"

August 15, 2018

4.0

My overall experience has been good. This platform has helped me realize the importance of effective contact and follow-up to help increase retention in my Church.

Pros

What I liked most about this platform is the ease of use. Being able to create/edit on my phone and computer makes keeping our database up to date a lot easier. I have also appreciated the cross-platform integrations. It helps keep the information consistant and easy to access.

Cons

At the price point in comparison with its competition, I wish this platform could offer more features. Maybe something like volunteer scheduling management or online giving.

Review Source

RH

Randy H.  
Senior Leader  
Religious Institutions  
Used the software for: 2+ years

### "Great tool"

June 15, 2020

5.0

This software makes it easy to track donors and trends in giving.

Pros

We have found simple church to be a great tool for our congregation. It is easy to operate and easy for new people to learn.

Cons

We have found simple church to be a great tool for our congregation. It is easy to operate and easy for new people to learn.

Review Source

SM

Shekinah M.  
Elder of Pastoral Care  
Religious Institutions  
Used the software for: 2+ years

### "Great Tool For Mass Contact"

June 3, 2020

4.0

Great!

Pros

I particularly like how easy the software is to use. The app puts mass contact at my finger tips.

Cons

I would like to message/contact individuals without having to create a new distribution and also have a way to track to visitors without creating a member profile for them.

Review Source

TH

Travis H.  
Computer Support  
Computer & Network Security  
Used the software for: 1-2 years

### "Best Church Software "

April 15, 2020

5.0

Pros

The ease of use and the support staff was the key selling point for using this software. We tried several others but we went with SimpleChurch for the above mentioned features.

Cons

We like the integrated pay features but would like to see this area enhanced more in future releases.

Reason for choosing SimpleChurch CRM

Ease of use and the support staff was the key selling point for choosing your software

Review Source

PM

Patrick M.  
pastor  
Religious Institutions  
Used the software for: 6-12 months

### "Great features and loved how it helped connect people. "

May 19, 2017

4.0

The ability to connect and to have automated systems to make sure people didn't fall through the cracks.

Pros

I liked that it had lots of features that were really helpful for our church and it was reasonably priced.

Cons

There were some challenges getting used to the software. It was a little bit of a challenge on boarding our staff.

Review Source

ML

Michael L.  
Student Ministeies/Media  
Religious Institutions  
Used the software for: Less than 6 months

### "It lives up to its name!"

December 15, 2016

5.0

Over the past 5 years, we have gone through 3 CHRM platforms. The others were clunky, hard to operate, and looked like they had been developed for Windows 95. We have recently made the switch to SimpleChurch and couldn't be any happier with it. It is powerful but simple. My favorite feature personally is the "Interactions" feature which allows for very thorough guest follow-up. As we have made the switch, the technical support team has been great. I wish we would have made the switch to SimpleChurch years ago.

Review Source

JP

Jason P.  
Executive Pastor of Worship  
  
Used the software for:

### "Finally! A church membership database I can use!"

September 29, 2014

5.0

Our church had been on Shelby for years. Being a mac user, logging on to a virtual machine to use Shelby had become laborious. Not to mention the fact that once in Shelby it took so many steps to just look up a phone number! Keeping track of groups, attendance taking and mass contact were difficult too. Simple Church CRM has made all of the things I want to do with my contacts extremely easy, and having that data accessible from the web and on my iPhone have made a huge difference in how often I find myself using the database. Pros: Easy to use, accessible from any web-enabled machine, powerful search, and effective at what I need it to do. Cons: None. In some ways it will feel like there's "not much to it" compared to the complexity of a program like Shelby with all of its feature-creep. But after just a few days with it even the most resistant to change find it capable of doing everything they need and more, except with a LOT less work and stress.

Review Source

MB

Marley B.  
Proprietor  
  
Used the software for: 6-12 months

### "A great app, simple to use"

April 10, 2018

5.0

Pros

I really like how easy it is to find other members of our church to be able to connect with them. I love that I can check my kids in easily, as well as use it to give our tithe (which saves us money by not having to use a check each week). It is secure and efficient.

Cons

So far, I have not found anything that I do not like about this software. The only downside is when church members are not signed up, but that is not the fault of the app.

Review Source

AJ

Aussie J.  
  
  
Used the software for:

### "null"

May 5, 2019

2.0

Review Source

Response from Ministry Brands

April 7, 2020

Hi Aussie, I'm sorry you were unsatisfied with our product. Since you posted, we've added a ton of new features! We have volunteer scheduling, improved reporting, a member health dashboard, and more. We do hope you'll give us another try. We have a free 60-day trial right now.

AP

Angie P.  
Office Manager/Administrative Assistant  
  
Used the software for:

### "SimpleChurch what a help!"

April 15, 2015

5.0

Freedom Baptist Church has been using SimpleChurchCRM since 2012. We have a new pastor and SimpleChurch was a godsend to him with learning the people in the congregation, the maps to help him find their homes and the interaction function. As Office Manager and Financial Administrative Assistant, online giving, individual giving records and reports are a great help to me. The monthly fees are well worth the cost when compared to the amount of time that SimpleChurchCRM saves.

Review Source

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