--- title: "CallProof Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CallProof Software - reviews, pricing plans, popular comparisons to other Field Sales products and more." source_url: "https://www.capterra.com/p/131553/CallProof/" page_type: "product" language: "en" publication_date: "2026-09-28" --- # CallProof Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CallProof ## What is CallProof? CallProof helps outside and field sales teams stay accountable and close more business. Reps use the mobile app to plan routes and territories, log calls and visits, capture notes, photos and tasks, and manage deals from lead to close. Managers get real-time visibility into activity, pipeline health, and rep performance with dashboards and reports—so coaching is based on facts, not guesswork. Built for teams that sell in-person: door-to-door, route sales, B2B field reps, and service-based sales orgs. ## What is CallProof used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Insurance CRM](https://www.capterra.com/insurance-crm-software/) Top alternative Featured Overall rating Based on 28 user reviews Reviews sentiment Positive 82% Neutral 11% Negative 7% Starting price $50 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CallProof?[Manage this product listing](https://www.g2.com/products/callproof/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CallProof 4.1 (28) VS. [4.4 (18,813)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $50 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (28) Ease Of Use 4.0 (18,148) Value For Money 4.4 (17) Value For Money 4.0 (12,833) Customer Service 4.8 (26) Customer Service 4.1 (14,066) ## CallProof alternatives [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.2 (1,335)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.3 (7,005)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,006)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars ## FAQs about CallProof Overview ### Which roles and teams benefit most from CallProof? CallProof is most used by sales teams, sales leaders, and business owners who need structured field activity tracking and accountability. Managers and executives use it to monitor performance, coach reps, and improve visibility, while office and operations staff support routing, reporting, customer follow-up, and day-to-day sales coordination. Answer based on 21 reviews Overview ### What company size and specific industries is CallProof built for? CallProof is designed for small to mid-sized companies with field and outside sales teams of 10 to 1,000 reps. It fits organizations that need a mobile CRM for territory management, visit tracking, pipeline visibility, and sales coaching, especially businesses that depend on in-person selling and field activity. Features and Usability ### What are the key features of CallProof? CallProof offers call logging, interaction tracking, appointment scheduling, and calendar management for sales activity capture. It also includes CRM, contact and customer databases, lead management, pipeline management, and sales forecasting. Reporting features include activity dashboards, real-time reporting, customizable reports, and performance metrics, plus mobile access and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? CallProof starts at $50 per user per month for the CallProof Plus plan, its most popular option. A free trial is available. The plan includes mobile CRM tools for activity tracking, lead and account management, pipeline management, and real-time dashboards. One reviewer said the paid version is a bit pricey. Answer based on 1 reviews Integrations ### Which third-party tools and platforms does CallProof integrate with? CallProof integrates with Gmail, Google Calendar, Microsoft Outlook, and Zapier. These integrations cover email, scheduling, and workflow automation tools, giving the platform connections to common communication and productivity apps used in sales and contact management. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does CallProof offer? CallProof provides live online sessions, documentation, and videos for training. Live online sessions can support guided setup and questions in real time, documentation offers written reference material, and videos provide self-paced instruction for reviewing features and steps as needed. Answer based on 4 reviews Getting Started and Support ### What customer support options does CallProof offer? CallProof provides 24/7 live rep support and chat. Reviewers describe the support team as responsive, patient, and knowledgeable, with quick help for setup, data imports, customization, and product issues. Some users also note occasional frustration when app problems create extra manual steps and slow day-to-day work. Answer based on 5 reviews ## Features AI summary Based on 14,838 Field Sales reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) CallProof includes **Customer Database** and **Real-Time Data**, giving sales teams a current view of customer records and updates as activity happens. However, it does not offer **Data Security**. Instead, it provides other important CRM capabilities that reviewers also value, including **Contact Database** (**47%**), **Search/Filter** (**45%**), and **Contact Management** (**44%**). These features help businesses organize contact details, find records faster, and keep customer information easier to manage, allowing teams to respond more quickly and work with better visibility across their pipeline. Customer Database 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Contact Database 3.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contact Management 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage, organize, and store contact information CRM 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Lead Capture 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers Lead Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process CallProof 59 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Tracking: Track delivered, received, and opened emails - Field Sales Management: Manage or track sales completed by field teams/employees - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Insurance Industry: Intended to be used by insurers - Forecasting: Form predictions based on past and present data/trends - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Leaderboards: Boards that use custom metrics to show how leading performers compare to other individuals/teams - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Pipeline Reports: Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals. - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Activity Management: Define, track, and/or automate sales activities and sales processes - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Task Management: Create, manage and track all task activities and progression - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transfers/Routing: Transfer queries and organize messages between agents --- Get Advice We can help you find the software with the features you need. Features 3.9 (28) 3.9 Based on 28 reviews ## Pricing Value for money 4.4 (17) Free Trial [View pricing plan details](https://www.capterra.com/p/131553/CallProof/pricing/) CallProof Plus - Our Most Popular Plan $50.00 Per User,Per Month It includes: - Territory / route planning (mapping) - Activity tracking (calls, visits, meetings) - Opportunity / pipeline management - Appointment scheduling / calendar - Lead & account management - Mobile CRM - Team management & permissions - Data export (CSV) Value for money 4.4 (17) 4.4 Based on 17 reviews ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (26) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (26) 4.8 Based on 26 reviews ## User reviews Overall rating 4.1 Based on 28 reviews Filter by rating 5(9) 4(13) 3(4) 2(2) 1(0) Mentioned topic Sorted by most recent CC Chris C. Regional Manager Building Materials ### "Thompson Tile and Stone " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2023 It is great Pros Mobile is very easy to use when out in the field. Keeping track of where you visited is streamlined. Note taking you are able to plan for your upcoming week easily. Cons When employees leave a company they stay forever in the contacts Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Cost Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM Rod M. VP Sales Industrial Automation ### "Call Proof Yes or No?" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 August 1, 2023 Good customer service. Fast responses. Knowledgeable support. Pros Product is simplistic in nature and the cell app is easy. It can be problematic in bad reception areas. Cons The system tends to be slow and the ability to manipulate and change reports is cumbersome if not able to be done at all. Switched from [Sales Force Assistant](https://www.capterra.com/p/247040/Sales-Quote-Assistant/) Very expensive and spent more time enforcing people to use it than on sales. Reasons for choosing CallProof Price and Ease of use for the team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA Michael A. President Information Technology and Services ### "Great and Simple CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2023 For years, my field sales team has been using CallProof and they love it. Logging visits is easy and finding leads and creating routes is a breeze. Leadership can easily track calls, emails, face-to-face meetings and custom forms filled out by my sales people. The support team has always been of great help when it comes to data imports and customization. Pros Easy to use, mobile and great at maximizing sales visits and tracking. Cons I really have nothing negatice to say. They have been easy to deal with and we love the product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TD Traci D. Office Manager Management Consulting ### "Ease of use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 30, 2023 Overall experience has been great. Love how easy the software is to use, the ability to customize, good customer service. Pros Integration was pretty seamless. Love that we can customize and add/change fields ourselves, super user friendly and not complicated like some CRM's. Cons We have some hiccups with email syncing, but the Call Proof customer service team is responsive and always is available for questions and help when we need it. Reasons for choosing CallProof We were referred to CallProof by a colleague who thought it would be a good fit for us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Amber R. coo Logistics and Supply Chain ### "Great for a smaller company that doesn't need all the bells and whistles " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 13, 2020 Pros It is very easy to show the first time ever user of a CRM. Cons I don't like that that an event and a note are different. It can cause an issue when trying to claim/keep a lead with time and activity management. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FA Femi A. Partner , Accounting Services Management Consulting ### "Customer Engagement in a box" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 8, 2018 Pros I like the fact that the it gets the customer tracking job done effectively, I love the email integration feature. Cons Why i am not giving callproof full marks is due to the limited integration with other apps, susceptibility to bugs and the paid version is a bit pricey. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Jose R. President Management Consulting ### "a Sales-only oriented CRM... that falls short in the CRM run" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 September 21, 2018 Pros Interesting concept and much focus in the Sales organization. The mobile app is a plus for the field team. Cons Functionalities are limited as well as integration with other apps. Integration with Zapier (and therefore, to external apps) is a plus as will allow customization of process flows. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LW Luke W. Sales Director Medical Devices ### "Good program" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 17, 2018 Positive Pros High detail. Easy to make sure all detailed are recorded and accessible. Cons Easy of navigating options. At first is hard to find where to change drop down or filter options. There is so much on the landing page. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MZ Mark Z. General mgr Wholesale ### "CallProof " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2018 It definitely makes reporting easy it also keeps the sales force honest Pros Simple to use both from the sales person to management Cons There’s nothing that I dislike about it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DR Dawson R. VP Sales Automotive ### "Rob Robbins on Call Proof" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 10, 2018 Call Proof suites our needs...Salesforce is too expensive and over the top with it's capabilities... Pros GPS capability helps me measure effort... Voice to print makes it simple to enter call notes... Cons It doesn't interface with our management system... Searching contact visits can be awkward... Client notes on the spreadsheet are really difficult to read in the spreadsheet... Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/131553/CallProof/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.