# Page 15 | Lime Connect Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is Lime Connect the right Live Chat solution for you? Explore 647 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/131558/Userlike-Live-Chat/reviews

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Lime Connect

4.6 (647)

[View alternatives](https://www.capterra.com/p/131558/Userlike-Live-Chat/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 19th, 2026

# Page 15 - Reviews of Lime Connect

## Showing most helpful reviews

Showing 351-375 of 647 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AD

Anne D.  
Marketing manager  
Automotive  
Used the software for: I used a free trial

### "Great chat-Tool"

March 6, 2019

5.0

Pros

Ivery much apreciated the customer support.

Cons

For me, the structure of the tool is a little bit confusing.

Review Source

DB

Daniel B.  
CTO  
Wholesale  
Used the software for: I used a free trial

### "We Like Userlike ;)"

February 20, 2019

5.0

after a time of using the free account we upgrade to "Team" with which you can realize push chat meassages to your smartphone with that we can help customers till 10pm.

Pros

easy to handle and to use - no complications at installation -

Cons

nothing contra at the software - very good support and useful help at any time I want to know something

Review Source

NN

Nicolas N.  
Senior Marketing Manager  
Computer Software  
Used the software for: I used a free trial

### "Easy and fast"

March 28, 2019

5.0

Pros

The process was fast and easy and very cool integration

Cons

Could not find any bad things about the software

Review Source

MT

Matthieu T.  
CMO / CFO  
E-Learning  
Used the software for:

### "I like the tool a lot. It helped me to sign few customers in various countries. "

February 21, 2018

5.0

Pros

The support was very helpful, the browser notifications. The easy setup for a multi language platform.

Review Source

MC

Martin C.  
IT  
Design  
Used the software for: I used a free trial

### "Very cool"

April 9, 2019

5.0

Pros

Many features like user administration and dashboards ...

Cons

Sometimes the push notification doesn't work.

Review Source

VR

Verified Reviewer  
Founder  
Gambling & Casinos  
Used the software for: I used a free trial

### "impressed"

March 30, 2019

4.0

Pros

easy, gdpr compliant, light, fantastic customer support

Cons

no chat operatoir funtionality on mobile phone

Review Source

DD

Dirk D.  
Head of Digital Marketing  
  
Used the software for:

### "Tested it for a week and it was good first experience f&#252;r our support as well as for the users."

January 22, 2018

4.0

Pros

The frontend looks very nice for the user and it can be customized with colours and different images.

Review Source

SZ

Stefanie Z.  
Marketing & Sales  
Food & Beverages  
Used the software for: Less than 6 months

### "Very useful chat software"

June 27, 2019

5.0

Pros

That it is not complicated to use and the support!

Cons

I would like to have an Application for mobile use.

Review Source

AG

Andreas G.  
CEO  
Construction  
Used the software for: I used a free trial

### "Great Plugin"

April 15, 2019

5.0

no bigger problems at all

Pros

many options, great design, fast support

Cons

missing app for smartphone operator use

Review Source

VR

Verified Reviewer  
Marketing Manager  
Automotive  
Used the software for: I used a free trial

### "The best chat"

April 17, 2019

5.0

Pros

The chat is very user friendly, and we can personalize it.

Cons

Maybe the high price for a small business.

Review Source

PH

Philipp H.  
CEO  
Industrial Automation  
Used the software for: Less than 6 months

### "The system works really great."

March 22, 2018

5.0

To catch more customers

Pros

1\. The notification in the form of a sound. So I know immediately if a new visitor wants to chat. 2. the clarity 3. There is no better system for me.

Cons

Unfortunately, I have noticed no criticisms. I think the program is completely successful. I would recommend it anytime.

Review Source

NN

Niko N.  
Manager  
Online Media  
Used the software for: I used a free trial

### "Userlike Live Chat"

August 6, 2019

5.0

Pros

The Widget installation Options. The easy use

Cons

It seems to be not avaible constantly. we dont know

Review Source

AS

Alessandro S.  
CEO  
Luxury Goods & Jewelry  
Used the software for: Less than 6 months

### "Live Chat SUPER!"

April 2, 2019

5.0

Pros

I love the function pro-active, our clients are grow up

Cons

nothing, there are a lot of function :)

Review Source

MS

Michael S.  
Ceo  
Electrical/Electronic Manufacturing  
Used the software for: I used a free trial

### "Userlike Live Chat Review"

July 8, 2019

5.0

Very good Service!

Pros

Very good Service over all! Many thanks!

Cons

We have nothing bad too say about the app.

Review Source

lbL

le brun L.  
président  
Real Estate  
Used the software for: I used a free trial

### "good "

June 29, 2019

5.0

Pros

user like is very easy to use and configure

Cons

nothing to say that is not good about this product

Review Source

KS

Khalil S.  
Président  
Internet  
Used the software for: I used a free trial

### "Userlike Live Chat Review"

June 11, 2019

5.0

Pros

All function are so fun and so attractive

Cons

I Like it very much really good job about your company

Review Source

RP

Reto P.  
COO  
Financial Services  
Used the software for: Less than 6 months

### "Great tool, easy to integrate"

September 15, 2017

5.0

Pros

The tool is easy to integrate and almost self-explaining. The functionality is broad, and there are several useful add-ons. Macros work great.

Cons

The support reaction time is not too fast, but usually, one does not need any support. A Microsoft Dynamics integration would be helpful.

Review Source

LR

Lee R.  
Director  
Machinery  
Used the software for: I used a free trial

### "New website userlike facility"

June 26, 2019

5.0

Pros

Very useful for when away from the office

Cons

Somewhat difficult to login for the first time use

Review Source

VR

Verified Reviewer  
Operationeel verantwoordelijke AllesoverHR  
Human Resources  
Used the software for: I used a free trial

### "Easy using"

August 7, 2018

4.0

Pros

\- easy to use - lots of options that you can use

Cons

\- wordpress integration was a bit hard to do

Review Source

SB

Samia B.  
CRM Manager  
Cosmetics  
Used the software for: I used a free trial

### "Great tool"

August 19, 2019

5.0

Pros

Easy to customize, very intuitive and helpful

Cons

No other language option on the software

Review Source

MP

Michael P.  
CEO & Founder  
  
Used the software for: Less than 6 months

### "Without docu not useable, but good"

May 26, 2018

4.0

Pros

Simple integration in WordPress Sites, we only have to download a plugin in Wordpress, then add a long code for integration in this addin. Ready.

Cons

a little bit complicated, if no one reads the documentation (:-) Please read Docu before set up this Chat, because it is powerfull !

Review Source

JF

Jan-Michael F.  
GF  
Internet  
Used the software for: I used a free trial

### "Feedback after early testing"

April 8, 2019

4.0

Pros

Very easy to use and to get used to. Very good balance between necessary functionality and optional configuration.

Cons

The configuration options for the widget felt somewhat limited in comparison to many other aspects of Userlike. The widget is the first and necessary user interaction and therefore one of the most important design aspects, if you want to get the user engaged. So I would love to configure how and WHEN the widget appears, how the "help" is offered, etc.

Review Source

MF

Marco F.  
Founder  
Marketing and Advertising  
Used the software for: I used a free trial

### "Very nice"

May 22, 2019

5.0

Pros

Extremely easy to integrate and to setup.

Cons

Should provide a general free version too.

Review Source

AC

Ashley C.  
Owner  
  
Used the software for: Less than 6 months

### "Really easy dashboard and integration - so far so good."

July 20, 2018

5.0

Pros

Looks great, easily customisable to fit with branding and different options for widget to display such as proactive and registration modes.

Cons

There haven't been any big cons yet. The free option is quite limited (as you would expect) so we will probably upgrade in due course.

Review Source

IF

Isaias F.  
Founder  
Computer Software  
Used the software for: Less than 6 months

### "I need to discrete my clients by my ID and it's not possible"

December 5, 2017

4.0

Pros

It's easy to use and beautiful. I have been looking for a software to communicate with my client and underline works partially.

Cons

Does not have a way to define the visitor my MyId. I have to identify my clients by its Id and information important for me. But it's not possible

Review Source

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