# Page 3 | Prism PPM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Prism PPM the right Resource Management solution for you? Explore 213 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131573/WorkOtter/reviews --- Prism PPM 4.9 (213) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 20th, 2026 # Page 3 - Reviews of Prism PPM ## Showing most helpful reviews Showing 51-75 of 213 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MAK Muhammad Ali K. Project Coordinator Telecommunications Used the software for: 6-12 months ### "User Friendly and very effective PM software" July 3, 2019 5.0 Satisfied to choose WorkOtter as our Project Management software. Developed exactly according to the needs of Project managers. Organizing our tasks were not been as smoother as these are now with the help of this Software. WorkOtter seems like a member of our team which supports us in an incredible way. Pros WorkOtter has provided us an opportunity to get control over our complex tasks. Organization of tasks is extremely simple in the software. The software is highly user friendly and doesn’t require hours and hours of training to get used to it. Perfect software for scheduling and communication. As a PC I am always updated on the project, it takes few moments to have a check on the activities of my colleagues. Integration of files is easy on to the online database. Easy execution of sharing and uploading files saves time. Assigning taks to members has become so convenient with WorkOtter. 2 way synchronization with JIRA is an additional benefit. The interface is aesthetically designed which is soothing to eyes. The level of customization in the software made me feel empowered and that is what you need as a PC. Lastly, it is affordable and the amount of benefits it entails definitely makes it worthy to use. Cons Until now the software is working pretty fine. There are no major glitches which we have encountered. Initially, some very minor concerns appeared because it was a new software for us however, the more we are using it, we are getting familiar with the software. I think due to its high customization we are unable to find any major drawback so far. Review Source Jhonny A. Auxiliar administrativo Investment Banking Used the software for: 6-12 months ### "Magnifica aplicación de proyectos " November 17, 2023 5.0 El equipo de soporte de Workotter fue excelente con la incorporación y la puesta al día del equipo relativamente rápido. Ahora que tenemos el software configurado y hemos tenido algo de tiempo para mover nuestros proyectos, estamos comenzando a ver todos los beneficios Y salimos beneficiados de gran manera sin duda alguna recomiendo esta gran aplicación. Pros Es una aplicacio que te permite planificar , gestionar y sobre todo te ayuda en tus proyectos que quieras emprender . Tiene un interfaz muy bueno y facil de usar y el equipo de soporte es excelente si tr surge alguna duda o ayuda . Cons Desventaja no le encuentro todo es interesante y facil de utilizar . Review Source Andrew M. IT Project Manager, Application Development Pharmaceuticals Used the software for: Less than 6 months ### "Definitely makes my workflow easier. At various stages of a project I can easily adjust utilization." February 12, 2018 5.0 We're saving time and blowing our old time-consuming processes away which drives our profitability. Pros My team's view on our PMO forecasting has never been more positive. WorkOtter lets me easily track and manage the assignments of resources while juggling multiple programs and client needs. None of my other tools have been hindered since I can hook right into MS Project and still provide the other reports my stakeholders are looking for. Plus there are some new reports within WorkOtter that give a new view into the allocation without having to re-schedule planning in another tool. Scheduling the reporting outputs into weekly emails is a cool feature, and has worked well by eliminating standing meetings that previously took too much time to cover the resourcing status to various directors. Team forecasting has greatly improved since being introduced into WorkOtter, and that saves us from finding out from clients where projects are either over or under allocated. Now we have the views to address needs with much more agility. The sandbox tool for project and portfolio planning helps our teams in planning sessions without having to save off multiple baselines before committing to our selected revisions. Cons We really like the ability to configure the questions, fields and layouts of the responsive interface. It would be great if we could apply our own theme to the skin of the layout to match our branding for our internal users. Review Source Lauren M. Project Manager Marketing and Advertising Used the software for: 6-12 months ### "The BEST software for resource management" December 10, 2019 5.0 Our firm started using WorkOtter as we were having a lot of trouble specifically managing internal time and resources and sharing information. WorkOtter has really allowed us to see the big picture with our scheduling and quickly identify phases where we are overallocated. We are now much more efficient and leveling our resources and forecasting, thanks to all of the useful tools and dashboard KPIs we can easily track. Pros WorkOtter has been a huge game-changer for me with regards to managing resources on multiple complex projects. I am now managing my project teams much more effectively and have been able to forecast much more accurately. I also LOVE the Gantt Charts, much easier to use, make changes, and I'm no longer pulling my hair out like I was with Microsoft Project. Cons I honestly can't think of anything negative to say about it! Reason for choosing Prism PPM I believe we reviewed several other options, but I wasn't part of the decision-making process. Review Source AO Adepoju O. Manager Marketing and Advertising Used the software for: 6-12 months ### "Excellent delivery " March 26, 2024 5.0 I loved the overall experience actually because I'm able to carry out some task that other softwares can't get done Pros I love the dashboard section on workOtter because I can see all I need to see in one place without having to scroll over and over again Cons the various section organization is looking too congested which can be improved upon Review Source SL Stephanie L. Project Manager Staffing and Recruiting Used the software for: I used a free trial ### "So detailed and innovative! Definitely a rising star in the Project Management industry! " June 23, 2023 5.0 It's been wonderful! The system has all of the necessary features that each user needs to successfully complete their tasks and projects while still being able to handle sudden changes and adjustments. Very smooth transition. Pros The platform is so interactive and capable! The ability to sync from Excel is so helpful, and the fact that you can do it with ease at the click of a button is incredible. But, the most impressive feature was the ability for WorkOtter to give real-time projections of hypothetical scenarios. Absolutely brilliant! Cons Nothing yet! All of the features are relevant and proactive. Alternatives considered [Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/) Reason for choosing Prism PPM It didn't have the same level of interaction and features that are enjoyable with WorkOtter Switched from [Planview ProjectPlace](https://www.capterra.com/p/125399/Projectplace/) Interactive dashboard and real-time feedback on hypothetical scenarios. Review Source NH Nobi H. Technical Support Specialist Information Technology and Services Used the software for: 1-2 years ### "Easy PM tool for end user " September 16, 2022 5.0 I have used other PM tool like Microsoft Project, Monday.com Smartsheet however I like WorkOtter most because of its UI design, very responsive and pretty my can do anything that I can imagine with this tool Pros WorkOtter is a really comprehensive PM tool specially for a end user like me, I have been using this for about a year and it makes it easy to do my job. I like the fact its completely web based and I don't need to download a heavy tool like Microsoft Project. My tasks are easy to understand and follow thank to WorkOtter for their unique UI design. I can also see status of other team member status and the collaboration in real time. Cons Well I cant think of any as its a fantastic tool in my opinion Review Source VR Verified Reviewer Technical Project Manager Information Technology and Services Used the software for: 6-12 months ### "Make the devs give it back! " October 7, 2022 5.0 Overall: This is a thoughtfully designed platform, particularly for technical project management, no matter your team member's individual skill set. WorkOtter is an absolute slam dunk in my office Pros Pros: The WorkOtter interface provided an intuitive project macro overview and more granular detail than I should be allowed. For my dollar, it provides the most intuitive PM Software for staff of all technical skill levels. Cons Cons: I'm slightly annoyed that everyone in the office now wants to get their grubby mitts on my cool new project management software. Otherwise, no complaints so far. Review Source JD Jessica D. Project Manager Hospital & Health Care Used the software for: 2+ years ### "By far the best project management software!" December 20, 2018 5.0 There are so many benefits WorkOtter has brought to our company. We never realized how broken our communication was before using the software. We were not meeting deadlines and everyone always seemed to be on a different page when it came to making decisions. Communication is key when it comes to project management, WorkOtter helped us realize that. Pros We use WorkOtter for all project management in our department. Specifically, we use the software to create tasks, modify deadlines, and prioritize projects according to budget and objectives. With the help of the analytical tools in the Dashboard, we were able to stay consistent with reporting and making decisions. It was also great that we can customize dashboards according to the user role. Not only does it have amazing features, but it also created a supportive and team building work environment. The software automates team collaboration and has brought us together as an organization in many ways. You can easily keep track of status on tasks, and easily assign team members with work. So, you will be always on time. Our communication as a whole has never been better. By far the best product we've used! Cons The software has brought so many positive features to our company. I couldn't find any significant drawbacks. Review Source CD Chester D. Project Coordinator Information Technology and Services Used the software for: 6-12 months ### "WorkOtter: A Dream come true for every Project Managers" April 9, 2019 5.0 It was a wonderful and satisfying experience with WorkOtter. I must admit there were challenges but their 30 days implementation plan really worked wonder. We were never worried because the support teams were really knowledgeable and were there to support us until we have successfully have deployed the system. Pros One thing that I really liked about Workotter is the way how we can customize the displays. It gives Project Managers a lot of flexibility to customize the dashboard into his own style. It offers simple and a very easy way on how to create your own custom menu, where you can assign your own categories and reports. This saves a lot of time getting the right information or data that you want. Truly, this is one of the strong assets of Workotter. Another great thing about WorkOtter is their support team. they have answered my queries in the fastest manner and more importantly they are friendly. They have handled all of my queries during the 30 days implementation and so far I am more than satisfied with their support. Cons As per evaluation, so far we are very happy with Workotter. Though, we encountered some challenges setting it up, but all of those are just minor concerns that has been fixed already. The experience so far has been great. They have an amazing support that helps us set our business up and running. We know we made the right choice with Workotter. Review Source DW Daniell W. Project Manager Executive Office Used the software for: Less than 6 months ### "WorkOtter lets me keep track of ALL my puzzle pieces" November 16, 2020 5.0 We needed something to bring together all the features we needed (and were using too many programs to accomplish) and WorkOtter did that. Pros I love that I can customize the dashboards and that this tool allows us to forecast projects which helps us with reporting to upper management. And the Gantt charts! 😍 Cons No cons to list yet - we're still building it out! Alternatives considered [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) Reason for choosing Prism PPM Much more adaptive and intuitive than a clunky spreadsheet system! Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) It allowed us to consolidate Review Source CA Chiamaka A. Project Manager Hospital & Health Care Used the software for: Less than 6 months ### "WorkOtter is Amazing" May 9, 2023 5.0 With WorkOtter, I am able to curate and monitor all Project, team and task management activities from a central point without having to integrate too many other apps. Pros WorkOtter is a very seamless product. Integration with my SOPs was very easy. The most interesting feature for my team is the Simple timesheet that allows users to ask for more time and adjust their schedule for approval Cons For now, I don't have a least favourite of the features Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Prism PPM Easy to use and it has got lots of features which would ordinarily need to be integrated with other options. Review Source LK Laura K. Project Manager Consumer Services Used the software for: I used a free trial ### "Team collaboration at it's finest." September 2, 2020 5.0 Being able to see upfront pricing allows for faster decision making when comparing products. Questions about the product were answered quickly and their knowledge helps to understand the full capacity of the program and features. Pros The Gantt chart with features to make adjustments and review timeline possibilities. Building dashboards to collaborate better with team members. The syncing features help to improve documents and allows for better communication. Cons There really are not any cons to the software itself. With a little bit of a learning curve, the software is very useful and provides many features that are needed in project management. Switched from [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) The software is easy to use and offers more features. Review Source AJ Avery J. Owner Professional Training & Coaching Used the software for: 6-12 months ### "Great App for everyday work management" March 27, 2024 5.0 Pros This app is very user friendly and also great for team integration and onboarding. Cons Its all great I even for its price but of course if only it could be free. Review Source SH Summer H. Project Manager Leisure, Travel & Tourism Used the software for: 6-12 months ### "Project planning for our clients has got a whole lot easier! " May 6, 2023 5.0 They had a 30 day implementation set up period to ensure everything was exactly how we wanted it to be Pros Customisable and intuitive project planning/management software makes team collaboration easy! Especially love the Gantt charts and automation tools Cons No complaints thus far, any issues we have had are addressed quickly and efficiently by the support team at WorkOtter Reason for choosing Prism PPM Preferred the UI and all the features on offer were in line with our needs Review Source SC Salisa C. Project Manager Real Estate Used the software for: 6-12 months ### "Super intuitive software that has made project management a breeze" May 3, 2023 5.0 flawless Pros I like how simple it is to use as well as the intuitiveness of features. Other project managers I have introduced to this software have exclaimed how they love it as much as me Cons No cons so far, it has bee a joy to use and I look forward to working with WorkOtter in future Reason for choosing Prism PPM This software meets all the requirements we need from a software as we expand as a business Review Source JDM Jennifer Dayana M. Maestra E-Learning Used the software for: Less than 6 months ### "WorkOtter un buen gestor de recursos. " April 5, 2023 5.0 Pros Lo que más me gusta de WorkOtter son las funciones que ofrece a sus clientes y que integra otras herramientas, además, contiene plantillas de informes que puedes editar y personalizar, sin duda es eficiente. Cons no tengo nada que decir, pues la relación calidad - precio y lo que ofrece es muy útil, solo lo que añado es que quizás debería de añadir alguna herramienta más de organización. Review Source ZO Zelda O. Owner & CEO Apparel & Fashion Used the software for: Less than 6 months ### "User friendly and all solutions in one place!" May 8, 2023 5.0 They have a trial phase that makes you comfortable getting used to the platform. The customer support was always there to help. Pros This is a great project& resource management tool with wide reporting abilities. Cons Nothing so far, all good so far. It is super user friendly. Switched from [Freshservice + Trello integration](https://www.capterra.com/p/178983/Freshservice-Trello-Integration/) So user friendly with drag and drop buttons, and interactive modules. You can easily do the task assignment, create To-Do list and reminders, able to chat with your team mate by tagging on the discussion window. So easy to use! Review Source MM Matthew M. Project Manager Used the software for: Less than 6 months ### "Everything I need and then some!" February 12, 2018 5.0 Pros WorkOtter has been great so far! I am usually a bit nervous whenever we pick up a new piece of software to start using, especially with something as critical as project management tools. The WorkOtter support team was great with onboarding and getting the team up to speed relatively quickly. Now that we've got the software set up and have had some time to move our projects over, we're starting to see the full benefits. The email reports have been great and were really easy to customize to my liking. Clean dashboards seem to be a really popular feature these days and WorkOtter's are pretty great. I like that I can keep the information I need right at the top and have other, less important information pushed down the page. Customizing the layout to my preferences was straightforward. If there's something that catches my attention in the dashboard, I will usually drill down into the more detailed view and export that data into Excel where I can do my own manipulations. Since I'm still a bit more comfortable with Microsoft Project for a few edge cases, I like that integration between the two pieces of software is straightforward. Usually, I try to avoid exporting though, because the built-in tools in WorkOtter almost always cover my use case if I just put in a bit of effort to learn them. All in all, my experience with the software has been great. It's comforting to know that if any questions do come up, the support team is always responsive. Cons No major complaints about the software, once we got used to the fact that it's entirely cloud based and some features are desktop only. Review Source PC Pamela C. Reimbursement Specialist Government Relations Used the software for: Less than 6 months ### "I Am So Glad I Found WorkOtter!" April 14, 2023 5.0 No problems! It keeps everyone on the same page, that's just brillant!Great customer service, that's a big plus! Pros It's very versatile and easy to use! Love that is so customizable. The features allow you to manage what you need and perfectly organized. The software is very interactive and visual.Seamlessly intergrates all team members into the process. It's great for all types of projects.There is so much to say great about this software. Just everything is awesome and makes your work so much easier! Cons I can't honeslty think of a con as of yet! Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Not everyone was picking up Zoho Review Source AK Abdullah K. Software engineer Information Technology and Services Used the software for: 1-2 years ### "Streamlining Project Management with WorkOtter" February 13, 2023 4.0 Pros User-friendly interface: WorkOtter has a user-friendly interface that is easy to navigate, making it accessible for users of all skill levels.Real-time collaboration: WorkOtter allows teams to collaborate in real-time, ensuring that everyone is on the same page and reducing the risk of miscommunication. Cons While WorkOtter has a user-friendly interface, some users have reported that it takes time to learn all of the features and functions of the software. Review Source EB Eric B. Owner Information Services Used the software for: I used a free trial ### "Collaborate and Grow Your Business with WorkOtter's Cloud-based CRM" May 2, 2023 5.0 The WorkOtter functionality can help businesses streamline their sales and marketing processes, improve customer engagement and retention, and drive growth if used properly I believe. Really glad we picked WorkOtter! Pros Provides a centralized location for managing customer and prospect data, including contact information, communication history, and lead status, which can come in pretty handy for a small company. Cons No problems thus far - very happy we picked WorkOtter!! Alternatives considered [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/) Reason for choosing Prism PPM \- Easy to use- Much more affordable- Personalized training and implementation - Resource capacity planning- Easy to setup and use- Interactive dashboards- Portfolio Management Switched from [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/) ease of use and pricing Review Source DM Deana M. Project Manager Program Development Used the software for: Less than 6 months ### "WorkOtter has changed the way I manage projects" April 15, 2017 5.0 As a project manager I am always looking for ways to add a visual aspect of projects to share with my team and with WorkOtter's dashboards I can make this happen. Role management is also a great way to keep my team organized and focused on only the data and elements that they need to see. The resource management tool is a lifesaver. It allows me to track my team's utilization as well as scale up or down the resources I need to get any project completed on time and under budget - without burning out my team members. MS Project sync is another excellent feature to get a project started in WorkOtter. I can work out the details I need regarding my project privately via MS Project and then upload it to WorkOtter so that my team can view the plans, resources and budgets as needed. The option to continue working in MS Project or switch entirely to WorkOtter is valuable and seamless. I also find the ability to easily create custom reporting on the fly a feature of great importance. Quite frequently I am called upon to present timelines, budgets or resource constraints which makes it helpful to present data in an easily readable format to my customers or executives in a timely manner. WorkOtter is a great tool in a market of sub par competitors. If you are a Program /Project Manager, Solution Designer or Developer, WorkOtter will help you stay on track and remain informed of your responsibilities and those of your team members. Pros The dashboards are easy to create and full of valuable information. The role management capability is crucial to managing resources and budgets. The governance model helps team members understand the work flow and how things get done. Cons The software needs to be more flexible to integrate with 3rd party solutions outside of MS project. There is no way to track time inside of the application via timer. Review Source IP Ilya P. Project Manager Computer Software Used the software for: Less than 6 months ### "Just amazing set of tools and functionality! There is everything I need in one place." February 19, 2018 5.0 We became better organized on the portfolio and projects levels. We have better control on smaller things, which always slip away. The most important outcome is that we can see the better picture now and make better decisions. Pros I'd like specifically highlight Dashboards, Reports and the whole entire set of available analytical tools. It's very easy to set them up and adjust on the fly. So, you can make better decisions in very short times. Also, all the dashboards are tailored to the user's role. Moreover, you can build your own dashboards, which is very helpful. It's very easy and convenient to start using the solution, but at the same time it has advanced PM features (issues, risks, changes, status reporting). You can easily keep track of status on the projects and assigned team members with work, So, you will be always on time. System has various very useful 2-way integrations with other ones like JIRA, Excel and Microsoft Project. So, you will never feel the pain of system migration. Cons This solution is so powerful, I couldn't find any significant drawbacks. English is the only language supported and there is single currency available, but I do believe that this is just a matter of time and would be solved very soon. Review Source Response from Prism PPM November 27, 2018 Ilya and her team were rock stars and made implementing the project and portfolio features so easy on us. We also appreciate your willingness to share your dashboards with our other users via the dashboard library. We have had many positive comments on the resource and executive dashboard you built and your willingness to "pay it forward" is a testament to your passion for PPM practices! PC Paola C. Project Manager Management Consulting Used the software for: 6-12 months ### "Everything I need in one place!" August 25, 2020 5.0 Really glad we decided to give this software a try! Pros Customization ability of dashborads and displays, to see what's the most important for me to follow up depending on the project I'm working on. Cons Non so far, happy with this solution, the experience has been great. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.