Who Uses This Software?

Verse is molded specifically for the small to mid-sized business, incorporating an enterprise level quality and compliance management software on a small business budget.


Average Ratings

4 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • Verse
  • www.versesolutions.com/
  • Founded 2013
  • United States

About Verse

Cloud-based compliance and quality management system that automates and tracks auditing, corrective action, document management, and employee training.


Verse Features

  • Audit Management
  • Compliance Management
  • Corrective Actions (CAPA)
  • Defect Tracking
  • Document Management
  • Feedback Tracking
  • Incident Management
  • ISO Standards Management
  • Knowledge Management
  • Maintenance Management
  • Nonconformance Tracking
  • Risk Management
  • Supplier Quality Control
  • Testing Management
  • Training Management

Verse Reviews Recently Reviewed!

Good value; difficult implementation and unhelpful support; management did not listen to feedback.

Oct 19, 2017
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: You get a lot of bang for the buck; good choice of modules and okay pre-configured workflows. Our implementation came with IQ/OQ validation which adds to the overall value. Additional service hours are relatively inexpensive.

Cons: Service/support team assigned was slow and unhelpful during my implementation in early 2017. Changes to the pre-configured workflow were difficult, not helped by a general lack of detailed administration documentation and in many cases, a lack of ability to configure the software as needed.

However, if you go in with the right expectations (don't expect an easy to use administration interface, don't expect to configure it exactly the way you want, add additional time to the implementation to account for poor initial support), and allocate additional budget from the start for implementation services, again, the cost is hard to beat for the services delivered.

Overall: We ended up migrating to another software as soon as possible.

Vendor Response

by Verse on October 24, 2017

Thank you for the feedback. Verse has seen tremendous growth year after year. Our implementation process is defined into phases from start to finish and typically takes 5-8 weeks to go live with the system. We apologize for the inconvenience you endured in your implementation. As we are growing Verse is constantly evolving and looking for ways to serve their customers the best way possible.

This is the best software in this category for a small company

May 18, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The value for the money is exception no other product in an integrated eqms sweet can't even touch it

Cons: There is no maintenance and calibration module also the software took significantly longer than scheduled to deploy including rework which suggested that the support group was understaffed

Overall: It automated eqs process

Vendor Response

by Verse on October 24, 2017

Thank you for the review! Verse has seen tremendous growth year after year, and we are glad you are happy with the product. From a support and services perspective, our implementation process is defined into phases from start to finish and typically takes 5-8 weeks to go live with the system. We'd be happy to discuss options with you going forward. As we are growing Verse is constantly evolving and looking for ways to serve their customers the best way possible.

Very easy to use!

Apr 01, 2015
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I especially enjoy the variety of modules available all in one place!

Cons: In the beginning, I was very unhappy with the lack communication between my self and the support team; however, that has been resolved.

Recommendations to other buyers: At this time, I do not have any recommendations.

Excellent product - affordable price

Mar 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly coupled with first class, real-time support.

Cons: Some modules could be combined into one but I am impressed with the array of modules.

Recommendations to other buyers: Look at this software first. It's the only one you need. The Technical team is very responsive and accommodating in making unique changes to fit special needs.I have personally looked at other document control software and this is by far the best hand down.