# Page 2 | MinistryTracker.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is MinistryTracker.com the right Church Management solution for you? Explore 145 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/131630/MinistryTracker-com/reviews

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MinistryTracker.com

4.4 (145)

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Last updated March 13th, 2026

# Page 2 - Reviews of MinistryTracker.com

## Showing most helpful reviews

Showing 26-50 of 145 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

PDJ

Pastor Deidre J.  
Sr. Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Great But Gone"

February 24, 2025

4.0

Excellent. I had no complaints about FaithLife ministry tracker and faithlife websites

Pros

The church management and member database capabilities as well as the online group meeting and management system was the best.

Cons

That they shut down and are no longer in operation

Review Source

BB

Brian B.  
Youth Director  
Religious Institutions  
Used the software for: 2+ years

### "Great Customer Service on a very Good Product"

January 16, 2017

4.0

We have been with Ministry Tracker for many years, even before they were called Ministry Tracker and started out as Youth Tracker. From the on set, their service was top notch for all things youth ministry. We use it to record our events, email parents, track attendance, record contacts with students, email leaders, and maintain our database for our ministries. Any time we have had an issue or suggestions of something we thought would be helpful, the customer service has responded quickly and were helpful. Their service is great and their product does exactly what we need it to. You can't ask for any more than that. The only reason I didn't give it five stars across the board was because why have too much for what we use it for. Because of that, it takes a few clicks to get to where we need to go. That was a growing pain for us once they transitioned to Ministry Tracker instead of Youth Tracker. But again, it's well worth your money, even if you use it only for one small part of its capabilities like we do.

Pros

It's ability to have all of our data in one spot and communicate with different groups of people easily.

Cons

We don't use all of it's functions within our church as we use it solely for youth ministry. As a result, we need to have two clicks to get where we need to go often, specifically in updating individuals information.

Review Source

Response from Faithlife

January 16, 2017

Thanks for the feedback Brian. We hope to see your full church moving to MinistryTracker.com soon. As the #1 Most Affordable Church Management System and all the other great qualities you shared -- we are a perfect fit for your full church too.

JD

Jackie D.  
Director of Student Ministries  
Religious Institutions  
Used the software for: 2+ years

### "Basic Pros & Cons"

January 17, 2017

4.0

PROS Appreciate that students automatically get moved up with the start of a new school year. Easy to search and find people in the system. Easy to set up new people in the system (most of the time). CONS Can't save drafts of emails. Group emailing feature would be great, but it is limited in the ways we can format it and make it look professional. Have to register staff and volunteers as parents within group to get them copied on emails. Reporting needs to be available without certain family members counted in overall statistics. For example, we wanted to know the percentage of Sunday School attendance, but the number is skewed because the total includes parents and volunteers, not just students. Still struggling with many not receiving the emails at all or emails going to junk.

Review Source

Response from Faithlife

January 17, 2017

Jackie, Please contact us at support@ministrytracker.com as MinistryTracker can do everything you think it can't do. We'd be happy to train you and your staff in how to do each of the items you highlighted. 1. You can save drafts of emails. When on the email screen simply click the Disk icon to save the draft. You can also save it as a template too. 2. You can email a group. 3. Our Editor is the #1 email editor on the market and is the top editor for Fortune 500 companies. Please contact us and we can help you create stunning professional emails with images and complex formatting. 4. You most certainly can see reports of statistics just for students. Use the "filters" in reports you can filter for just students. Please contact us at support@ministrytracker.com and we'll be happy to help show you how to do all of the above.

BP

Bob P.  
Pastor  
Religious Institutions  
Used the software for: 1-2 years

### "Best software I've found for youth ministry application"

January 17, 2017

4.0

Overall I love MinistryTracker. I have been a user since the fall of 2015 and find the database is easy to build, organize, and maintain, the attendance and contact tracking functions are excellent. The group text and email functions are great and allow scheduling of messages for later delivery. The report generator is very useful, but I do wish I could layout some templates with totals for repeated use rather than just list view data. The event scheduling and registration management functionality are the primary reason I selected MinistryTracker, these have proven very useful and user friendly. I am a youth pastor and for my purposes this is the best software I've found for managing a youth ministry. The phone app lets me carry contact data with me, locate addresses, and record meetings and notes on the go. There are several useful tools that I use daily and our church is actively evaluating adding areas to convert the whole church to MinistryTracker. Also want to add that the MinistryTracker is staff very accessible and helpful.

Pros

Mobile app, individual attendance tracking, & event registration

Cons

There are functional nuances I would like to see addressed in a future upgrade, but no deal breakers here.

Review Source

Response from Faithlife

January 17, 2017

Thanks for your review Bob. We do have basic accounting features. Please click on the Financial Tab to view the ability to track income (gifts), expenses, create a budget, track pledge drives, print and send end of year tax statements and more. The Financial piece is a big part of MinistryTracker and we're sorry you haven't know about it. It's included with your existing subscription at no added cost. Please contact us at support@ministrytracker.com and we'll be happy to train you in using the Financial tools so your whole church can jump on board.

WD

Wilford D.  
Executive Director  
Religious Institutions  
Used the software for: 2+ years

### "Great product...excellent database tool!"

January 23, 2017

4.0

I opened this tool up for my ministry in 2011. I wanted to make sure we could track both physical and spiritual records of all the people who come through our various programs, as well as send update correspondence to the sponsors, partners, and donors who support us. I can say that our staff has greatly appreciated the ease of use of this console, and we definitely seek to expand the use of MinistryTracker to fit all of our ministerial needs.

Pros

Ease of use, breadth of features. Number of categories to organize different data entries.

Cons

The limits on attachments in the "Communications" tab. Most software allows you to send at least double what MinistryTracker's limits are.

Review Source

Response from Faithlife

January 23, 2017

Thanks for the review Wilford. We've never had a request for sending more than 5 attachments with an email, but we're certainly open to adding more if there is a need. When you run into things like that please email us at support@ministrytracker.com so we can add it to our to-do list. The more people that request a feature that higher priority it gets. Please contact us at support@ministrytracker.com so we can explain some of the new email features. Whitelisting is no longer necessary and getting someone removed from the Blacklist is as easy as one click from their profile. All our email must adhere to the CAN-SPAM act and there are some rules that sometimes create a bit of work. But we hope we've got it simplified as easy as possible, so let us give you a quick run through to make sure you know about all the new features.

DS

Diana S.  
Student Ministry Assistant  
Religious Institutions  
Used the software for: 2+ years

### "Budget Friendly Database "

January 17, 2017

4.0

Ministry Tracker is not the fanciest member database out there, but it has good value. The yearly cost is very budget friendly and provides a solid product. I love that you can upload member photos into the profile- really helps staff and leaders learn student names. The birthday list on the dashboard is great and helps me stay on top of sending out birthday cards. Advanced search and smart groups are helpful tools and though they take thought to get the results you are looking for- it it helpful for planning. Their help menu isn't the most comprehensive, but provides the information needed to understand what each feature does.

Pros

Easy to find the information you want on Administrative portal. Ability to do detailed searches through Advanced Search and download results into Excel. Birthday list on dashboard. Pictures attached to profiles. Church option- we recently opened a second campus and were worried about how to make a note of which campus students attended, thankfully there was already a feature we could use.

Cons

Advanced search can be tricky- there are so many search terms that you have to be specific so you can get the correct results- although I would admit some of the problems are due to database management on my end and not using all the features correctly - like roles.

Review Source

Response from Faithlife

January 17, 2017

Thanks for the feedback Diana.

CF

Carol F.  
Office Administrator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "It Tracks"

August 21, 2018

5.0

I've been using it for six months. I love the reporting ability.

Pros

Easy to learn and use. Navigation is excellent. The support is very responsive.

Cons

It would be great if the contact and group email information would transfer functionally so that I don't have to maintain two databases.

Review Source

FC

Francine C.  
Youth Minister  
Religious Institutions  
Used the software for: 2+ years

### "Can't imagine doing Ministry without it!"

January 16, 2017

5.0

I've been using MinistryTracker for 7 years (back when it started as YouthTracker) and I LOVE it! I'm a youth minister at a large Catholic parish, and this helps me easily track attendance at events, put people in different groups and quickly send emails to specific groups. I cannot tell you how much easier that makes my job!! It is a full database with fields you can customize. And every time I've had a question, they've responded to my email in one day (often in less than an hour). And I've given them a number of suggestions and they have incorporated all of them into the database in later updates, or told me that it's already available! The only thing I wish was better was the email design. I wish it was easier to make the emails look fancier.

Pros

Ability to search on specific criteria and make smart groups (so anyone else you enter into the database with that criteria gets automatically put in that group), and then send emails to them or to those attending particular events.

Cons

Emails are super easy to direct to specific groups, but challenging to make look fancy.

Review Source

Response from Faithlife

January 16, 2017

Thanks for your feedback Francine. Please contact our customer support at support@ministrytracker.com. They can assist you with some of the more advanced features of the email editor and templates so that you can design a really email template or two including images, columns, tables, and various fonts and sizes.

SS

Scott S.  
Executive Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Ministry Tracker customer review"

January 23, 2017

4.0

We have been customers for Ministry Tracker for the past 8 years. Our experience with Ministry Tracker has been very good. Their customer support response time is very quick and they have always tried to help us resolve our issues. This software has been a valuable tool for our church and we regard Ministry Tracker as a partner in our local church ministry success.

Pros

Comprehensive features. Accessibility from any internet connected machine. The software works well when we use it correctly and consistently. We have more staff understanding and regularly using this database software than any other database software we have owned due to ease of use.

Cons

There are some advanced features that haven't been ironed out just yet. We find little things here and there that we need the software to do that it doesn't do. The Ministry Tracker engineering team is always working to update the software code - so we hope to see some of these additional features added in the future...

Review Source

Response from Faithlife

January 23, 2017

Thanks for the review Scott. It has been a pleasure working with you and we always appreciate your ideas for improvement. We look forward to growing with you in the future to make your church and our software work together as best they can.

SP

Sandra P.  
Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Ease of Use Makes the Difference"

January 19, 2017

5.0

To have one database to be able to send / receive voicemails, emails and texts that is easy to use with excellent customer service support is a dream come true. Plus, Ministry Tracker is affordable and that really makes the difference for us. They are constantly seeking ways to improve and are always at the other end of the phone within a reasonable time period for any questions or problems. While we have experimented with others, we remain with Ministry Tracker because they truly meet our every need so that we can concentrate on our ministries outreaches. Thanks for a job really well done. Using Ministry Tracker has made all the difference in the world for us.

Pros

Functional, efficient and leads to greater productivity. It helps tremendously that we are able to create multiple groups for each congregant. Plus, it is so easy to communicate with everyone from old to young.

Cons

The only add-on for us is a service that allows members to text their tithes and offerings. Young people requested this and Ministry Tracker does not have this functionality...yet.

Review Source

Response from Faithlife

January 19, 2017

Thanks for the feedback Sandra. And "yet" is correct. TXT to give is coming soon!

IR

Ithamar R.  
Associate Pastor  
Information Technology and Services  
Used the software for: Less than 6 months

### "BEST ON A BUDGET SOFTWARE FOR GROWING CHURCHES!!!! "

June 28, 2016

5.0

I LOVE LOVE LOVE this software! It's so easy to use and the people are very helpful and nice. I'm so happy with it.

Pros

Extremely user friendly (If you can work a facebook page you can work this software), No IT experience needed, So easy you don't even need training, Affordable ($45 a month), great customer support, Has a lot a features, you dont have to install anything before using it, it works on every web browser, you can view in on a mobile device and even edit on a mobile device, It's clear and to the point.

Cons

In my opinion it needs a make over, doesn't have a task button but they said they are working on it and it suppost to come out next month or so. Doesn't have a bible resource area or a smart map for small groups. You have to pay extra for texting and Calling. Doesnt have a chat room or a mobile APP but you can alway make a short cut and Put it on your home screen.

Review Source

Response from Faithlife

June 29, 2016

Thanks for the positive comments! We do have a task manager coming within the next 30 days and we've been working with several of our customers to Beta test it and they love it. We do support group mapping -- it's available from the Groups tab and then under public group feeds. That map will show each small group and where it is located so you can make that link available on your Church Website so people can connect with a small group near them. We've found that ministries use TXT's and Calls in very different ways and so the best way to handle the pricing in that regard is to let people pay for what they use. That way if you don't use many you're not paying for other people's usage. This allows us to keep our pricing low and for you to make the choice on how much you want to spend. At just pennies per message our ProTXT is an amazing deal. We're working on the makeover as we speak so you'll soon see the Member Portal get it's re-work and then the admin side. Thanks Again!

DG

Darren G.  
High School Youth Minister  
Religious Institutions  
Used the software for: 2+ years

### "One stop shop"

January 17, 2017

4.0

I have been a subscriber for Ministry Tracker for years now and have seen other sites that offer similar functionality but I haven't given any others a consideration because of how well it's served us. If there has ever been an issue or something I don't understand the customer service is amazing! I'm super greatful for this site, the service and the time it saves me with ease. Darren Gogolan

Pros

texting; info hub; connection to my calendar; events planning; online payment function;

Cons

I would love for the email functionality to be updated. I don't have much options with configuration on there with pictures and such. (ex. pics cannot be put next to each other only above or below)

Review Source

Response from Faithlife

January 17, 2017

Thanks for the review Darren. Please contact us at support@ministrytracker.com and we can help you add pictures that align nicely beside each other. It's as simple as creating a 1x2 table and then inserting each image into the appropriate cell. The process is all visual and really easy, so please give us a call or email and we'll be happy to help you create move advanced and professional email and save them as templates so you can easily use them again and again.

SL

Simon L.  
Middle School Coordinator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Imperfect, but Good Value"

January 24, 2017

3.0

I am glad that my organization has MinistryTracker, although I wish it had more features and a more intuitive interface. Specifically, it is difficult to filter out data for a specific group or a specific time period. It seems impossible at first. Secondly, the interface is laggy and clunky at times. However, it is excellent for the value. It is easy to see the personal/contact information for each individual, and it is also at a good price. It's not perfect, but it does give you bang for your buck.

Pros

Easy to input data, easy to analyze information

Cons

Clunky and laggy interface, not that easy to understand

Review Source

Response from Faithlife

January 24, 2017

Simon, Please contact us at support@ministrytracker.com and we'd be happy to help you learn to filter data quickly and easily as most reports contain a quick drop down menu to allow filtering by groups or time period. With just one click most reports can be easily filtered. Our staff would be happy to help you learn how to do that. Please also email us at support@ministrytracker.com if you experience any slow connections. We run on the top of the line hardware and equipment and our data centers are monitored around the clock. Any connection that takes over 1 second is immediately flagged and engineers take action. If you are experiencing delays over 1 second please contact us so we can help you debug what might be happening on your end.

MB

Marissa B.  
Office Manager  
Religious Institutions  
Used the software for: 2+ years

### "Ministry Tracker Review"

January 23, 2017

4.0

Great value. Easy to use. Some features aren't user friendly. The biggest downside for us is people's email getting blacklisted and marked "do not email" without our knowledge, so our email subscribers stop receiving email without their knowledge.

Pros

Easy to use, excellent value

Cons

Some features aren't very user friendly and I have to create a "work-around" in order to meet my needs

Review Source

Response from Faithlife

January 23, 2017

Thanks for the review Marissa. Please contact us at support@ministrytracker.com with any specific email problems. There are no issues here, but it is common that church domain administrators setup an SPF record limiting email sending not realizing how that will impact 3rd party vendors such as MinistryTracker or Constant Contact. We also must abide by the federal CAN-SPAM act and so when people click to unsubscribe we must remove them from your list. Please email us at support@ministrytracker.com with your ideas for improving any feature that you create work arounds for. We are always updating the software and make a new release every 2 weeks. Your ideas for new features might just be in the next update.

BB

Brett B.  
  
Religious Institutions  
Used the software for: 2+ years

### "Great product. Needs more functionality"

January 27, 2017

4.0

Ministry Tracker is a great product with great customer service. They have added many new features over the past few years. However, some of their features such as event registration, still lack any substance to add in specialized questions, conditional logic, etc as many other management software services do.

Pros

Ease of use. Access on the web.

Cons

Registration is lacking. The mobile site doesn't have near the functionality of the website including the ability to use texting and communication features.

Review Source

Response from Faithlife

January 27, 2017

Thanks for the review Brett. You can TXT from the mobile site. We decided against email on the mobile site because most churches like to format their email with nice templates and images and that usually just doesn't fit on a mobile screen. You can at any time access the full version of the site from your mobile device so you always have access to everything on your mobile. The new member portal enhances registration with the ability for parents to register and pay for everyone in their family at one time. Additional features are coming all the time.

CC

Chris C.  
Director of Youth Ministries  
Religious Institutions  
Used the software for: 2+ years

### "Great Tool, but does Require Attention"

January 27, 2017

4.0

I use MinistryTracker as a contact info database for my youth ministry and to keep track of youth trip logistics. It makes my life a lot easier, but parents and the youth themselves seem to struggle with it on a consistent basis. I have to do a good bit of cleaning up when they do struggle with it, but it's usually a very simple fix on my end and the customer service has been great when it gets too complicated. We got grandfathered in at the $$ a month rate but we only use about 50% of the site's capabilities. There is definite room for improvement along the lines of User Interface, but I would recommend it to anybody in my situation.

Pros

Helps me organize a ton of information and communicate to specific sets of people. Online trip sign up and payment is nice too.

Cons

People consistently struggle when creating their profile. I've had no problem personally in that area, but I constantly have to go in from the admin side to tweak a few things after a new profile shows up.

Review Source

Response from Faithlife

January 27, 2017

Great idea Chris -- it's easy to add a link to the registration manager from the calendar. Definitely send in those types of ideas whenever you have them so we can get them implemented. Please check out the new Member Portal with a completely new UI and client-side data validation that should help prevent errors when people are entering their data. You can make fields required and things like dates and telephone numbers are validated to help prevent errors.

JC

Jon C.  
Youth Pastor  
  
Used the software for: 2+ years

### "Ministry Tracker is fantastic! I give it my highest recommendation. "

July 22, 2017

5.0

Pros

It's easy to use, has tons and tons of functionality. It's designed from the ground up to make administration of my ministry life easier. In addition, the tech support is easily the best I have ever received from any product. I can't say enough good about Ministry Tracker. I've been in youth ministry for more than 20 years and I wouldn't do it without this software.

Cons

There is nothing about this product that I don't like! It makes my job in ministry easier in every way.

Review Source

Response from Faithlife

July 24, 2017

Thanks for your feedback Jon. There's always ways in which ministry is changing and software can always improve too. We aren't happy unless we're right on the cutting edge so if you come up with any ideas for improvement or suggestions for new features we would love to hear about them. Feel free to email us at support@ministrytracker.com or use the new discussion board at https://faithlife.com/ministry-tracker/activity Thanks again Jon!

JE

Jerred E.  
Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Great for Youth Groups"

January 16, 2017

5.0

Our youth ministry need a way to track attendance. While we wanted to look at trends, we were more interested in tracking who was and wasn't at our church. I also wanted something other people can access besides me to take attendance. Ministry Tracker fits the bill. Our church does not have a database in which we could easily do attendance. So, I needed something that just our Youth Ministry could use that met our needs and was cost-effective. Ministry Tracker fits the bill. It's a great database that doesn't cost much at all. We have tried lots of it's features, and really liked what it offers. Online registration, which we don't use regularly, has worked the few times I have tried it. I've also had great response from Support when I've had to contact them. We primarily use it as a database and attendance tracker and it works fantastic. I would highly recommend ministry tracker to anyone needs a straightforward ministry Davi I need a straightforward ministry database.

Pros

I think it's very straightforward and does a great job of tracking attendance for ministries that may not have access to a larger database.

Cons

The interface is a little dated. It is straightforward, so I like that others can use it.

Review Source

Response from Faithlife

January 16, 2017

Thanks for your feedback Jerred. Let's work with you to get your entire church on MinistryTracker so they can experience the same great features, functionality, and service that you've come to appreciate.

CS

Connie S.  
Financial Secretary  
Religious Institutions  
Used the software for: 1-2 years

### "Ministry Tracker Evaluation"

January 22, 2017

2.0

It lacks a little in the area of Finance. I would like to have my people in alphabetical order also, which it does not do unless we are taking family output.

Pros

The price

Cons

Not receiving on line gifts until a month later.

Review Source

Response from Faithlife

January 23, 2017

Connie, Reports are done in alphabetical order. The ordering of families is dependent on the family name not the display name. Please contact us at support@ministrytracker.com and we can assist you with how to enter your family names so they show in the order you desire. Additionally all reports include sort features for each column so you can sort however you like. Again, please contact us and we can assist with showing you how to use those features. We also offer gifts disperments on other schedules including every week or two weeks. As of tomorrow we will also have a direct 2-day electronic deposit. Again, please contact us to discuss the option that works best with your ministry. Please contact us at support@ministrytracker.com and provide any feedback you have for the financial section. You give such a low rating yet say it's only lacking a "little" in that one area out of everything it does. You know we are always adding features and constantly upgrading.

TH

Tommy H.  
Lead Pastor  
  
Used the software for: 2+ years

### "Lead pastor"

January 16, 2017

4.0

We don't like the opening interface or tab system. Wish there was a better way to have opening graph.

Pros

Financial

Cons

Wish it kept groups and people better. Easier to navigate. Easier to detail next steps.

Review Source

Response from Faithlife

January 16, 2017

Thanks for your feedback Tommy. Please contact us at support@ministrytracker.com so we can assist you with configuring your default landing page. You can set this up so that when you login you are taken directly to the page or report of your choosing. If you haven't configured that yet we'd be happy to help. It also sounds like you may not know about our Smart Group technology. With Smart Groups you define a search criteria that is used to create and update group membership so you don't have to manually manage your groups. Please contact us at support@ministrytracker.com and we can help you understand Smart Groups and create some so that you'll see how easy group management really is in MinistryTracker.com. You'll also be excited about our new UI coming in June.

JD

Jason D.  
Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Great Database!"

January 16, 2017

5.0

Ministry Tracker has so many features. There is much more to the software than we even can use. We haven't found many things that we don't like. It has been a great time saver for our church. The communication tools, the unlimited ways that you can "tweak" your data, the variety of categories that you can keep track of...Ministry Tracker has really been a good investment for us.

Pros

It seems like you have thought of just about everything! I am also grateful for the quick response we have gotten from customer service.

Cons

We sometimes are overwhelmed by the options and it takes us a while to figure out exactly how to do what we want to do.

Review Source

Response from Faithlife

January 16, 2017

Thanks for your feedback Jason. Please reach out to us at support@ministrytracker.com if you ever want assistance trying to figure out how to do what you want to do. Rather than spending time and money on documentation that gets outdated each week, we would rather work with you personally on the phone with our award winning FREE customer support and help you instantly find the best way to do what you're wanting. We're always here to help.

JC

Jarrod C.  
Director of Student Ministry  
Religious Institutions  
Used the software for: 2+ years

### "Best Membership Software"

January 17, 2017

5.0

We have shopped around for other membership tracking platforms, and I really think Ministry Tracker is the best. This secure cloud based permissions managed platform is easy to use and to personalize to the needs of your ministry. Attendance, giving, events, and texting are some of the features I appreciate, along with being able to level up every student's grade with one click and create Smart Groups that are integrated with attendance. We have been using Ministry Tracker for 10 years and their costs, (cheaper than every other platform I have seen) have not gouged or inflated as their platform's capacity has expanded. Do yourself and your church a favor by using Ministry Tracker

Pros

Smart Groups, permissions managed, Mass Grade leveling up, intuitive, easy specific reports generating, Texting

Cons

could use an app, and our accountant wanted more out of the money tracking

Review Source

Response from Faithlife

January 17, 2017

Thanks for the review Jarrod.

FB

Frederick B.  
Pastor of Youth Ministry  
Religious Institutions  
Used the software for: 2+ years

### "Great System "

January 28, 2017

4.0

MinistryTracker (MT) is an incredible solution for managing all the parts of ministry. Its tabbed layout makes it easy to move to each module easily and the redesigned pages group useful and related fields together. MT is robust and provide top-of-the-line communications tools, reporting capabilities and self-service portal. I can delegate management to specific workers using the granular security settings and take MT on the go with the mobile rendering on phones and tablets. Our children and youth ministry is becoming more efficient as we expend the use of MT in our daily work in our church. MT handles the administrative work exceptionally well, allowing us to focus on service children and their families. It may sound cliche, but I attest that MT is a blessing. It is worth every dollar! I am a youth pastor at my local church, but I am also a business systems analyst, therefore, I am reviewing on a personal ministerial level, as well as professional technical level. Compared to other products you get all you need and more in MT.

Pros

It is loaded with features and like cloud-based products we get all the latest updates at no additional cost.

Cons

No official mobile app. currently available in mobile version and desktop version. However, the mobile version works well.

Review Source

Response from Faithlife

January 30, 2017

Thanks for the feedback Frederick!

MT

Molly T.  
Family Ministry Admin Director  
Religious Institutions  
Used the software for: 2+ years

### "MThompson's Review"

January 24, 2017

2.0

Overall, fairly easy to navigate and user friendly. I do wish there were a few more functions and opportunities to modify and edit smart groups as well as save reports and easily modify those as well. I also really wish there were more options to make emails sent out more visually appealing.

Review Source

Response from Faithlife

January 24, 2017

Molly, Please contact us at support@ministrytracker.com and we'd be happy to help you learn how to use the visual editor to make your emails look amazingly professional. The editor we use is the same one that fortune 500 companies use and we create amazing looking emails with images, formatting, and multiple columns. We'd be happy to walk you through that. Please contact us at support@ministrytracker.com and we'd be happy to show you how to save advanced searches so you can easily use them again. Those features are available it simply sounds like you might now know how to use them. We'd be happy to help.

KH

Karen H.  
Bookkeeper  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Missing customer support"

April 20, 2021

2.0

Overall our Office Administrator and I are very unhappy with it. We are searching for a replacement.

Pros

I honestly cannot think of anything. I work mainly with the financial portions of the program and they leave much to be desired.

Cons

The lack of customer support. They lost a large amount of our prior years data and have not even tried to resolve that. I had another major program that risked having congregants seeing one another's financial data and they don't even respond when I try to resolve the issue.

Reason for choosing MinistryTracker.com

I don't know.

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