# Page 5 | MinistryTracker.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is MinistryTracker.com the right Church Management solution for you? Explore 145 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/131630/MinistryTracker-com/reviews

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MinistryTracker.com

4.4 (145)

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Last updated March 13th, 2026

# Page 5 - Reviews of MinistryTracker.com

## Showing most helpful reviews

Showing 101-125 of 145 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CW

Chris W.  
Student pastor  
Religious Institutions  
Used the software for: 2+ years

### "Been using for over 8 years..."

January 23, 2017

5.0

I have been using this service since forever and would not change. They work well with you and constantly updating to keep current and relevant. The only drawback is the cost, but to me its worth it!

Pros

Wonderful, easy to use and convenient..

Cons

The price.

Review Source

Response from Faithlife

January 23, 2017

Thanks for the review Chris!

SB

Scott B.  
  
  
Used the software for:

### "Simple and easy!"

January 23, 2017

4.0

While I wish the program did a few more things, like more options for monthly reporting, overall it is a great, easy to use program. I see other churches much larger than ours still using "hard copy" accounting and can't believe they don't upgrade to a system like this. It cuts the time for tracking and accounting to a minimum and the system is very stable, I have never had it crash! The access for members is also a great tool that saves us from printing directories. Year end reporting for taxes is also fantastic and easy not to mention it can be accessed from anywhere you are! I highly recommend this for a small to medium church!

Review Source

Response from Faithlife

January 23, 2017

Thanks for the review Scott. Please let us know in more detail how we can improve the reporting for your needs. As you well know we always updating and improving so your feedback would be much appreciated. Send in your ideas and suggestions to support@ministrytracker.com

JB

Josh B.  
Student Ministries Pastor  
Religious Institutions  
Used the software for: 2+ years

### "Pretty Good"

January 16, 2017

4.0

I've used Ministry Tracker for years and it has served us well. I have not used all the features it provides but it served what I was looking for.

Pros

Web based. Self signing for students.

Cons

No app.

Review Source

Response from Faithlife

January 16, 2017

Thanks for your feedback Josh.

JN

Jason N.  
  
Religious Institutions  
Used the software for: 6-12 months

### "Ministry Tracker review"

January 25, 2017

4.0

Program is easier to use than other programs I have used. I would like to see in the communication section a way to type an email and text at the same time. The home phone communication part is so much better than the other system we were using. Would also like to see external website options for the public so one company could be used for internal and external websites and church management

Pros

See comments

Review Source

Response from Faithlife

January 25, 2017

Thanks for the feedback Jason. You can certainly view attendance by specific group. Drop us a line at support@ministrytracker.com and we can show you how to view attendance just by specific groups.

BW

Brad W.  
  
  
Used the software for:

### "All Around Great"

January 16, 2017

5.0

I use Ministry Tracker for many many things and love the ease of each feature!! If the Financial section had Check writing ability, this would be the only software we ever used!!

Cons

No check writing ability in Financial section

Review Source

Response from Faithlife

January 16, 2017

Thanks for the feedback Brad. You're in luck because we have check writing done in development. The only thing that's holding it back from release is the ability to not only write the check, but actually configure where each piece of information shows up on your checks so you create your own check templates. Look for the feature to be released in the next 60 days!

CM

Cindy M.  
Children's Pastor  
  
Used the software for:

### "Excellent Value - Very Comprehensive"

April 14, 2015

5.0

This is a great product. We are a church with just over 500 people in our database. Ministry Tracker allows us to keep track of individuals and their ministry involvement so that we can effectively communicate and minister. We check-in children, register people for events, communicate to ministry teams, print labels and produce targeted reports. Because it's cloud based, we have access to member info no matter where we are, enabling our staff to access important contact information. But this product is so cost effective. It flexible, complete, and very powerful for a fraction of the cost of many of it's competitors. We are very satisfied.

Review Source

Response from Faithlife

April 14, 2015

Great to hear that we are reaching our goals to be a complete, powerful, and cost effective solution. We love partnering with you in ministry and look forward to many more years serving you and your team.

KA

Kristen A.  
  
  
Used the software for:

### "Doesn't work well with Kindle"

January 23, 2017

5.0

I had big expectations for this and I totally believe it does what it's supposed to as long as your on a desktop/laptop. It doesn't work well with Kindle Fires which is what we have for check in. Even on my iPhone, it's a bit wonky. So if you have check-in stations that are not mobile....it's great!

Review Source

Response from Faithlife

January 23, 2017

Kristen -- This is the first we've heard of things not working perfectly on Kindle. We design all the pages to be WebKit compatible and test all on Google Chrome, Firefox, and Safari. You can use the mobile or Desktop version on any device. Are you choosing to use the mobile version or desktop version on your Kindle device? Please contact us at support@ministrytracker.com so we can assist you. We have thousands of active churches using android and Apple devices weekly for attendance so please get in touch so we can assist.

DD

Darlene D.  
  
  
Used the software for:

### "Ministry Tracker - Great Starter System"

January 27, 2017

5.0

I loved working with Ministry Tracker but it wasn't the first system I have used. I would recommend adding a feature where information from a volunteer application automatically propogates their system. Volgistics the other system I used did that and it saved my staff a lot of data entry time. Reports segment should be changed to allow more detailed manipulation of data. Need a help menu online to show how to perform some of the basic functions. Overall a good starter system for a small ministry with limited needs.

Review Source

Response from Faithlife

January 27, 2017

Thanks for the feedback Darlene. Please reach out to use at support@ministrytracker.com with more details regarding your report "segments" idea. As you know we're always improving the system and would love to know more about your ideas and suggestions so we can incorporate them into a future release.

kW

kathy W.  
  
  
Used the software for:

### "Great database"

January 12, 2017

5.0

We really enjoyed using Ministry Tracker. It was affordable and reliable and just what we needed as we launched our new church. Great Customer service.

Pros

It was user friendly and very affordable.

Cons

It did not allow you to send an e-mail out to just a few people, you had to make a list with the people in it first.

Review Source

Response from Faithlife

January 12, 2017

Thanks for the great feedback. You can definitely send email to just a few people by creating a list of those people. If you don't create a list you are still in fact "creating a list" when you "gather" all those people into an email. So we felt it's best to have you create the list rather than a one-time anonymous list because more times than not, you will want to communicate with that same group of people at a later time.

DB

Danny B.  
  
  
Used the software for:

### "Hope Alive Review"

January 16, 2017

4.0

It is a little challenging in two areas. Sending emails to a few people without making a group each time. People get bumped of list to easy.

Review Source

Response from Faithlife

January 16, 2017

Thanks for your review Danny. Unfortunately the ability to have people remove themselves from mailing lists is a requirement of the federal CAN-SPAM act. We are required by law to include an unsubscribe link at the bottom of each email. Please contact our customer support at support@ministrytracker.com and we can provide some helpful hints and tips to creating emails that people will love every time and won't click unsubscribe on. We can also work with you to examine your sending history. How often you send, when you send, and the content of your messages is key to keeping people engaged and responsive to your communications.

HR

Hlengiwe R.  
Helper  
  
Used the software for:

### "Great tool and simplicity!!"

February 12, 2015

4.0

Thanks for the great product, for me in South Africa, it was a challenge to find something that was specific to our focus \[follow up\] and yet user friendly AND affordable. This has enabled us track successfully our interactions and have meaningful follow up. My only add is to have more on self help topics based on the regular queries you get, but otherwise, your service when there is a query is fast and helpful.

Review Source

Response from Faithlife

April 14, 2015

We just released our new informational web site today and hope that it's new Help FAQ page will provide more self-help topics. We have a lot more coming too. We also just released the ability to TXT within South Africa so if that's something you are interested in please let us know. Thanks for doing great work in South Africa!

LF

Loni F.  
  
  
Used the software for:

### "I really love ministry tracker"

January 23, 2017

4.0

Ministry Tracker is fantastic and has been a great addition to our ministry. The best part, though, is how responsive the customer support is. Any time we hit a road block and the system can't do something, customer support either makes it happen or helps us find a work around. Phenomenal.

Review Source

Response from Faithlife

January 23, 2017

Thanks for the review Loni. Bummed you didn't mark us 5 stars for Value since we are ranked the #1 Most Affordable Church Management System ;) We really do our best to keep costs to a minimum and include our price plan guarantee that the price you sign-up with will never increase unless you change plans. We love working with you and hope you'll be with us for many more years to come!

BH

Brad H.  
  
  
Used the software for:

### "Great for simple attendance with check in/check out"

February 13, 2017

5.0

I can't tell you much other than the experience with check in/out. Its great- people can check themselves in at a kiosk rather than me typing it every time. It connects with social media to pull their picture which is also neat. I do wish it was easier to customize the kiosk splash page.

Review Source

Response from Faithlife

July 24, 2017

Thanks for your review Brad. Please contact us at support@ministrytracker.com and we'd be happy to go over the settings and configuration options for the Kiosk splash page. Using background images designed for the size of your kiosk is a really powerful way to do awesome customization but it's not very well documented. We'd be happy to go over that with you. Thanks again Brad!

SA

Susana A.  
Bookeeper  
Religious Institutions  
Used the software for: 1-2 years

### "Ministry Tracker "

January 16, 2017

4.0

It is very affordable and easy to use. It is great for our small church, we did not need any training to start using it.

Pros

Don't need a trainning to figure out how to start.

Review Source

Response from Faithlife

January 16, 2017

Thanks for your feedback Susana.

nH

nannette H.  
none  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "God got this"

January 24, 2019

5.0

Pros

Besides managing events and tracking everything, the best part is that you can print tags for children and their parents so that the child leaves with the right parent. Safety is always first.

Cons

that it takes time to get used to it, and explore all that it has to offer and the price.

Review Source

Response from Faithlife

January 25, 2019

Thanks for the review Nannette. We are always here to help get you and your team members trained in using the software. We believe in a personalized experience because no two ministries are the same. Our personalized training and support is always free and we encourage everyone to use our team to help them explore all the benefits and features of Ministry Tracker that might be useful to their ministry. Always feel free to reach out with questions or training requests to our team at 1-888-634-2038 or support@ministrytracker.com

RP

Richie P.  
Children's Pastor  
Religious Institutions  
Used the software for:

### "Children's Pastor "

January 17, 2017

5.0

We have had a great experience with Ministry Tracker! We are currently using iPads setup on a dedicated WiFi network and we haven't had any problems at all! Our average Sunday morning attendance is around 60-70 kids.

Pros

Ease of use

Cons

The dashboard

Review Source

Response from Faithlife

January 17, 2017

Thanks for your feedback Richie. Please drop us an email at support@ministrytracker.com with your comments about what you'd like to see on the Dashboard. You might also want to know that you can configure what page you are taken to upon login. You can configure your landing page to be any page within MinistyTracker. Please Contact us and we can show you how to set that up.

AR

Ashley R.  
Children's Pastor  
Religious Institutions  
Used the software for: 1-2 years

### "Wonderful seevice!"

January 13, 2017

5.0

This program is easy to use and has an outstanding variety of features. Their customer service is great.

Pros

Ease of use

Cons

No cons

Review Source

Response from Faithlife

January 16, 2017

Thanks for your feedback Ashely!

BR

Bridget R.  
  
  
Used the software for:

### "Great tool and database "

January 17, 2017

5.0

We have had ministry tracker for over 8 years now. It has been a great database for our ministry. The customer service is great and you can always speak to a live person who will guide you through whatever you need. Not a lot of sites like this do that anymore. The site could use some updating to make it look more appealing, but it does everything we need it to! I would highly recommend ministry tracker!

Review Source

Response from Faithlife

January 17, 2017

Thanks for the review Bridget. Just FYI, the member portal gets it's face lift by the end of this month then the Admin Portal is scheduled for it's make over by June. We know you'll love it.

TB

Tony B.  
  
  
Used the software for:

### "Great for small or large churches"

January 16, 2017

4.0

Ministry Tracker is a great resource and tool for small or big churches. It is also great for ministries of larger churches that may want more control over their people and the organization. Being able to organize by schools, individual custom groups, and even email/text from the software is great! I also love it because you are able to share login info with key volunteers and customize their access to give them only what they need to reach their people.

Review Source

Response from Faithlife

January 16, 2017

Thank you for taking the time to review MinistryTracker.com Tony.

RC

Ryan C.  
  
  
Used the software for:

### "Have used Ministry Tracker for 4 years"

January 23, 2017

5.0

I have been using Ministry Tracker for 4 years and have been very satisfied. Every youth ministry should have a database to keep up with your students and Ministry Tracker offers a great database with a low enough price that it is affordable to most any size church. The features are great, the ability to search and easily find people and groups of people as well as the ability to track when you have connected with students is great. I would highly recommend them to any ministry!

Review Source

Response from Faithlife

January 23, 2017

Thanks for the review Ryan!

CM

Cody M.  
Pastor of Student Ministries  
  
Used the software for:

### "Absolutely Essential - Continues to get better"

May 23, 2014

5.0

I have been with Ministry Tracker for a very long time. Way back in the days when it was YouthTracker it was the best thing I could find to accomplish our goals in keeping up with and in contact with our students. Since then, they have only continued to improve. They listen to and act upon great suggestions from us, the customer. They understand our needs and work hard to find solutions to the ever changing ministry environment. I can't say enough about how much we appreciate this product at Bethlehem.

Review Source

JS

Jared S.  
  
  
Used the software for:

### "Ministry Tracker"

January 27, 2017

4.0

Our church has been using Ministry Tracker for a LONG time now. It is not the flashiest of the church tracking software and there are some features that are definitely better implemented elseware. That being said, they are pretty regular about updating the platform and they respond quickly when approached. Also our grandfathered in price is hard to beat!

Review Source

Response from Faithlife

January 27, 2017

Thanks for the review Jared. Please make sure you're reaching out to us at support@ministrytracker.com so we an implement any ideas you have.

SM

Suzanne M.  
  
  
Used the software for:

### "Using Ministry Tracker"

January 23, 2017

4.0

Ministry tracker is used in our children's area. It is easy to use and to set up. I feel we do not utilize it in the way it should be. I am not running this program each week so I am not sure on how they feel about it.

Review Source

Response from Faithlife

January 23, 2017

Suzanne, please reach out to your team there and let them know to email us at support@ministrytracker.com if they have any suggestions for improvements or ideas that would help them. We're always building new features and improving the system with your help and ideas.

MD

Matt D.  
  
  
Used the software for:

### "Great Product"

January 18, 2017

5.0

I have been using Ministry Tracker for a couple of years now and love it. It is easy to use and keep all of your information in one place. It makes it so easy to look up a student and see all of their information in one place.

Review Source

Response from Faithlife

January 18, 2017

Thanks for the feedback Matt. We look forward to working with FCC to become your full church management system. At the same price point you have access to everything a full church needs including the financials, online giving, resource management and more.

DM

David M.  
Asst Pastor  
Non-Profit Organization Management  
Used the software for:

### "Does exactly what we needed"

January 23, 2017

5.0

We needed an update to our aging database system and this is exactly what we needed. They helped us with a smooth transition of our church members info to the new system. Nice people to work with

Pros

Ease of accessing data from anywhere. Able to use on smart devices.

Review Source

Response from Faithlife

January 23, 2017

Thanks for the review David. Check out the new Member Portal released today and let's discuss Online Giving if you're interested in that as well.

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