--- title: "Phreesia Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Phreesia Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more." source_url: "https://www.capterra.com/p/131633/Phreesia/" page_type: "product" language: "en" --- # Phreesia Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Phreesia ## What is Phreesia? Give patients the power to self-schedule or request appointments from their own device anytime, anywhere with Phreesia’s appointment scheduling tools. The Phreesia platform allows patients to click to schedule an appointment on your website or anywhere a link can be shared. Self-scheduled appointments and requests flow directly into the Phreesia Appointments Hub—your command center for patient appointments. From the Appointments Hub, staff can track and confirm appointment requests and referrals, schedule appointments directly into select PM systems, and monitor patients’ appointment status in real time. ## What is Phreesia used for? [Appointment Reminder](https://www.capterra.com/appointment-reminder-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 169 user reviews Reviews sentiment Positive 84% Neutral 6% Negative 10% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Appointment Scheduling / 2026 - Appointment Reminder / 2025 - Medical Scheduling / 2025 - Patient Engagement / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Phreesia?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.phreesia.com&name=Phreesia) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Phreesia 4.3 (169) VS. [4.7 (645)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting Price Contact vendor Starting Price $59 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (169) Ease Of Use 4.4 (645) Value For Money 4.1 (147) Value For Money 4.4 (585) Customer Service 4.3 (155) Customer Service 4.6 (612) ## Phreesia alternatives [4.4 (369)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.8 (97)](https://www.capterra.com/p/159263/Better/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.8 (532)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (33)](https://www.capterra.com/p/228336/NextGen-Enterprise/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/131633/Phreesia/alternatives/) ## FAQs about Phreesia Overview ### What problems does Phreesia solve? Phreesia solves slow, paper-heavy patient intake, front-desk bottlenecks, manual insurance checks, and delayed copay collection by moving registration, forms, eligibility verification, reminders, and payments online. Front-desk staff, practice administrators, billing teams, and clinicians benefit most through faster check-ins, fewer phone calls, cleaner records, and improved patient flow. Answer based on 110 reviews Overview ### Which roles and teams benefit most from Phreesia? Phreesia is most used by practice administrators, office managers, and operations leaders who streamline patient intake, registration, and front-desk workflows. Physicians and medical assistants benefit from faster check-in and more complete patient information, while billing and business office teams use it to improve payment collection, insurance verification, and administrative efficiency. Answer based on 165 reviews Overview ### What company size and industries is Phreesia built for? Phreesia is built mainly for small medical organizations, with 81% of reviewers from small businesses and 51% from medical practices. It also serves hospital and health care organizations at 29%, plus health, wellness and fitness providers at 14%, supporting patient access, intake, call reduction, and collections. Answer based on 169 reviews Features and Usability ### What are the key features of Phreesia? Phreesia includes core patient intake tools like mobile pre-registration, digital check-in, online forms, and electronic signatures. Key differentiators include insurance eligibility verification, patient payments with payment plans, appointment reminders and self-scheduling, plus EHR integration and customizable questionnaires, messaging, and surveys for practice-specific workflows. Answer based on 91 reviews Integrations ### Which third-party tools and platforms does Phreesia integrate with? Phreesia integrates with EHR and practice management platforms including Athena, eClinicalWorks, Compulink, Cerner Specialty Practice Management, Prime Suite, and Unlimited Financials. It also connects natively to Epic and NextGen Enterprise. Across its catalog, Phreesia supports 10 third-party tools focused on patient intake, scheduling, and billing workflows. Answer based on 30 reviews Getting Started and Support ### How easy is it to onboard and train a team on Phreesia? Phreesia offers in-person training, live online sessions, webinars, and documentation, giving teams several ways to learn. Reviewers say end users and staff with basic computer skills usually onboard quickly because the system feels intuitive. Admins and smaller practices may need more time when setup, syncing, or implementation issues arise. Answer based on 17 reviews Getting Started and Support ### What customer support options does Phreesia offer, and how do users rate the experience? Phreesia offers email/help desk, phone support, and chat. Users often describe support as responsive, helpful, and strong during implementation, onboarding, and issue resolution. Some report slower technical follow-up, difficulty with the general support line, frequent account-rep changes, and frustration when tickets stay open or contract concerns complicate the experience. Answer based on 51 reviews Features and Usability ### How well does Phreesia handle appointment management? Phreesia handles appointment reminders, confirmations, preregistration, and cancellation workflows well for many healthcare practices. Front-desk teams value reduced phone calls, easier check-in, and insurance visibility, while some administrators want better self-scheduling, fewer duplicate charts, clearer appointment hub organization, and more flexible reminder and screening customization. Answer based on 35 reviews Features and Usability ### How well does Phreesia handle patient payments? Phreesia makes patient payments easier by collecting copays, balances, and payment plans during check-in or before visits. Medical offices often like the lower front-desk workload, online payment options, and balance reminders, though some billing teams mention posting issues with certain integrations and want more precise patient liability calculations. Answer based on 31 reviews ## Who uses Phreesia? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 14,022 Appointment Scheduling reviews Capterra data shows that buyers of appointment scheduling software rank the following features as their top priorities: - **Appointment Management** (**58%** of reviewers rated this feature as critical) - **Calendar Management** (**54%**) - **Online Booking** (**60%**) Phreesia supports all three of the features reviewers consider most important: **Appointment Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses coordinate schedules, give customers an easy way to book appointments online, and keep calendars organized, allowing teams to manage availability more efficiently and reduce scheduling friction. Appointment Management 4.2 (31) 83.87% of 31 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Calendar Management 2.7 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Online Booking 4.0 (27) 48.15% of 27 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Confirmations/Reminders 4.5 (73) 71.23% of 73 reviewers that rated this feature as important or highly important With automated confirmations and reminders via email or text, you can reduce no-shows and save staff time. Reviewers appreciate the customizable scheduling, multiple communication options, and how this capability improves workflow, though some wish for more phone call integration. Mobile Access 4.5 (44) 68.18% of 44 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Patient Intake 4.4 (54) 70.37% of 54 reviewers that rated this feature as important or highly important Phreesia offers a streamlined patient intake process, letting you complete forms electronically before appointments and import data directly into EHR/PM systems. Reviewers appreciate the time savings, reduced staff workload, fewer errors, and improved patient experience with customizable forms. Phreesia 82 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Responses: Automatic reply functionality for incoming messages - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Broadcast Messaging: Notify large groups of people simultaneously about important updates. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Call Reminders: Reminders sent via phone voice recordings - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Cancellation Management: Allow customers to cancel their subscription remotely. - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: With automated confirmations and reminders via email or text, you can reduce no-shows and save staff time. Reviewers appreciate the customizable scheduling, multiple communication options, and how this capability improves workflow, though some wish for more phone call integration. - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Processing: Accept and process credit card transactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Forms Management: Store, manage and track all forms in a centralized location - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Medical Billing: Manage billing and payments for a healthcare provider - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Multiple Appointment Types: The ability to choose between different appointments in a selection. - On Call Scheduling: Track and organize on-call shifts - Online Booking: Book meetings and appointments through a website or digital platform - Online Intake Forms: Online forms for managing client intake - Online Payments: Accept and process online payment transactions - Online Scheduling: Track and organize online shifts - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Education: Educational and medical resources that are delivered to patients online - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Phreesia offers a streamlined patient intake process, letting you complete forms electronically before appointments and import data directly into EHR/PM systems. Reviewers appreciate the time savings, reduced staff workload, fewer errors, and improved patient experience with customizable forms. - Patient Questionnaires: Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Processing: Accept, record, and reconcile financial transactions - Payment Reminders: Reminders sent for balance/payment due - Physician Management: Track and organize physician schedules and pertinent information - Physician Scheduling: Manage physician availability and schedules - Pre-Appointment Screening: Questionnaire for clients to answer prior to attending appointments. - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rescheduling: Manage the rescheduling of appointments - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Communication: Send, receive, and respond to messages - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.2 (168) 4.2 Based on 168 reviews ## Pricing Value for money 4.1 (147) ### Starting price Free trial available Value for money 4.1 (147) 4.1 Based on 147 reviews ## Integrations [ athenaOne](https://www.capterra.com/p/98735/athenaOne/)[ AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/)[ Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)[ eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[ ModMed](https://www.capterra.com/p/124590/EMA/)[ Compulink](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/)[ Office Practicum](https://www.capterra.com/p/156932/Office-Practicum/)[ Veradigm Practice Management](https://www.capterra.com/p/276109/Veradigm/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (155) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (155) 4.3 Based on 155 reviews ## User reviews Overall rating 4.3 Based on 169 reviews Filter by rating 5(104) 4(38) 3(10) 2(5) 1(12) Mentioned topic Sorted by most recent DP Daniel P. Chief Operating Officer Hospital & Health Care ### "Bait and switch. Predatory behavior " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 8, 2026 I never leave reviews, but in this case I will. We purchased Phreesia for one reason: their AI receptionist. During the sales process, we were told it would answer patient calls and schedule appointments in real time while the patient remained on the phone. After signing the contract, and during the implementation process we learned that functionality was not actually available for our athenahealth integration. Instead, it simply sent patients a text message with a scheduling link, which our existing system already did. We immediately notified Phreesia that we wanted to cancel because the primary product they advertised to us was not actually available. We were told we would have to pay a termination fee. Ultimately, they promised a product that they couldn't deliver and then charged us a termination fee when we wanted to leave. Based on our experience, I cannot recommend Phreesia. Pros If their AI receptionist had worked as they indicated it would, that would be a great feature of Phreesia. Cons The most frustrating part wasn't just that the promised functionality wasn't available—it was how the situation was handled afterward. Commitments were repeatedly missed, responsibility was avoided, and customer concerns were dismissed. We would have gladly reconsidered working with Phreesia once the AI product was actually ready, but the way this was handled destroyed our confidence in the company. Downright predatory behavior. Switched from [athenaOne](https://www.capterra.com/p/98735/athenaOne/) The AI receptionist was what we originally were sold on Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SW Sarah W. Medical Assistant Hospital & Health Care ### "Phunky Phressia" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 23, 2026 Overall, I think I like using Phressia, I feel there are a few things that could be better, but my honest opinion is, it's a good application. Pros I like the ease of scheduling an appointment and documenting phone calls through the application. The security of being able to send messages/ sensitive information is a big WIN to me. Cons My least favorite thing about Phressia, is every single time I go to the doctor who uses this software, it requires me to literally re go through every security question. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TF TED F. president Medical Practice ### "BROKEN VERBAL CONTRACT" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 13, 2026 Pros big on promise to integrate with Athena software but poor on actually doing it. They continue expect me to pay for what they did not deliver Cons BROKEN VERBAL CONTRACT They claimed they could have patients fill out information that would automatically populate the appropriate place on athena software but in fact they only produced a pdf file that did not populate the discrete data needed to be useable in athena. They want to insist that the contract be fulfilled by user but they broke the verbal contract that they made with me. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DT Diana T. Clinical Office Manager Medical Practice ### "Phressia Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 4, 2026 My overall experience with Phressia was very helpful for our HIPPA compliance paper work and patient personal information. Pros Phreesia was very helpful when it came to checking the patient in when they arrived, keeping up with medical records and forms that the patient have to filled out at the time of check in. Cons When the patients filled out the name of the pharmacy, Phreesia had some difficulty transferring to our current EMR. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 10, 2026 Thank you, Diana, for your review and for being a longtime Phreesia partner. We’re happy to hear Phreesia has supported your check-in workflows and helped make arrivals smoother. We also appreciate your feedback about pharmacy name entry. Feedback like yours directly informs how we continue to improve—it's a key reason we invest $120M+ annually in R&D to keep improving our products and user experience to help you solve more problems. We’d love to learn more about what you’re seeing so we can help troubleshoot and share recommended best practices. If you’re open to it, please reach out to your Customer Success Manager or contact our support team so we can review your configuration. If you know a peer or colleague who could benefit from Phreesia, we’d be grateful for an introduction. As a thank you, you can earn $50 per referral (up to $500/year)—just share their info using the link provided: phreesia.com/client-referral-program Thanks again for your partnership and feedback. DR Daphene R. Office Manager Medical Practice ### "Phreesia is the best partner for any medical office" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2025 We have had Phreesia for15 years used is without interface for all that time. Finally have new EMR ECW that interfaces and we still love it. Pros Phreesia support is always there to help and the services they provide make our jobs so much easier. Couldn't do without them so when we went looking for a new EMR Phreesia interface was mandatory before we did any demos. Cons Can't think of anything that is a down side. They are responsive and keep adding services that make our jobs easier Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. RO Rhoda O. Office Manager Hospital & Health Care ### "Highly Recommend!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2025 Wonderful! My overall experience with Phreesia has been fantastic. Their IT department is quick to respond and troubleshoot any issues efficiently. Our provider representative is knowledgeable, supportive, and always takes the time to educate and assist our team. Pros 1\. Broadcast Messaging 2. Patient Check in is just one click 3. Patient Surveys 4. Pre Registration 5. Balance Due 6. Templates for Email and Text Messaging 7. Total Patient Panel broadcast 8. Payment Assurance 9. Easy to use dashboards 10. Our dedicated Account Executive – Provider Solutions (the ranking could easily be swapped, making Leila #1). This is the first clinic where I’ve used Phreesia, and I’ve found it to be extremely user-friendly and a great all-around solution. I only wish I had the opportunity to use this product sooner! Cons The only drawback is that broadcast messages can’t be sent until the day’s schedule is loaded. It would be helpful to have the ability to send messages in advance. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. KG Katherine G. MD Health, Wellness and Fitness ### "Phreesia's unfair "Gotcha" Clause" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 9, 2025 I have been a client of Phreesia for 2 -3 years, and I wanted to cancel my service since I engaged another vendor who provides the same service and more.When I went to cancel my service on April 13, I was told my contract auto-renewed for one year on April 1, and that I needed to cancel 60 days before my contract renewed. All my other third party vendors for Athenahealth allow cancelation either immediately or with no more than 60 days notice. This is a "gotcha " clause which I missed, but I expected some consideration since I have nbeen a client and I was only 13 days over the auto-renewal. This required a Zoom meeting with 3 people to explain the contract and tell me they will have to "take this to their leadership." Really? They need to engage their leadership for simple contract issues with a client? Furthermore, I cannot reset my password as well as change my account information and cancel my ACH without speakign with someone. What kind of modern tech company does that these days? Would not recommend doing business with this company. Pros the original service I subscribed to was QeuDr, which was technology that automatically filled cancelled appointments by texting patients who are on the schedule in the future to ask if they would like to come in earlier. Qeudr was purchased by Phreesia a few years ago. Cons Horrible customer service and "Gotcha" clause in contract requiring cancellation 60 days before annual renewal date. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MJ Martin J. Practice Administrator Medical Practice ### "Daily Phreesia User " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 8, 2025 Very good. it took a lot of education by the staff and a lot of hand holding but in about 90days we had most of the kinks worked out Pros the ability to charge card on file and allowing patients to pay copays and previous balance before setting foot in the building saving a lot of time at check in Cons some of the critical information collected via Phreesia is not transferred to Office Practicum as discreet data where it needs to go. Staff needs to interact with documents and PDF files to get the right information where it needs to be Alternatives considered [Office Practicum](https://www.capterra.com/p/156932/Office-Practicum/) Reasons for choosing Phreesia Phreesia is more robust and has many more functions than the other options we looked at Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Julia M. Receptionist Medical Practice ### "Good System for Practices Starting Out " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 8, 2025 Overall my experience with Phressia was not too bad. It was always nice to be able to take payments in a timely manner. Pros Phreesia was easy to use when checking patients in and taking patient payments, which is especially important when you have a line of patients trying to check in. Cons Some setting were not as user friendly. It was always a hassle to authorize insurance policies when they were not coming up as automatically being verified. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Michael B. dermtologist Hospital & Health Care ### "pretty ok. Some glitches with how user-friendly it is" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 17, 2025 more positive than negative but not amazing. It's good that is integrates, but requires staff assistance for many older patients taking up valuable time Pros ease of use for most patients is good. integration with EMR and PM software is a plus. Older patients struggle Cons very lengthy. Multiple screens, multiple signatures and numerous questions. Not always easy to find how to proceed to next screen, hard for older patients to manage. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/131633/Phreesia/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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