--- title: "SocialTwist Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SocialTwist Software - reviews, pricing plans, popular comparisons to other Personalization products and more." source_url: "https://www.capterra.com/p/131639/SocialTwist/" page_type: "product" language: "en" --- # SocialTwist Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SocialTwist ## What is SocialTwist? App that enables businesses to create personalized loyalty programs for each customer, classify audience, and select specific rewards. ## What is SocialTwist used for? [Push Notifications](https://www.capterra.com/push-notifications-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SocialTwist?[Manage this product listing](https://www.g2.com/products/mulch/claim_requests/new?auto=true) ## SocialTwist Overview Updated September 2026 AI summary SocialTwist provides businesses with cloud-based tools to create and manage customer loyalty programs. Its features include loyalty cards, membership management, and rewards management, with optional support for gift card management. Suitable for organizations seeking to increase customer engagement, SocialTwist is accessible via web and SaaS deployments and covers core customer loyalty needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SocialTwist 5.0 (2) VS. [4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.9 (547) Value For Money 4.0 (2) Value For Money 4.8 (486) Customer Service 5.0 (2) Customer Service 4.7 (475) ## SocialTwist alternatives Highest Rated [4.9 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting price $4.80 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (267)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.9 (109)](https://www.capterra.com/p/78966/Preferred-Patron-Loyalty/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars ## FAQs about SocialTwist Overview ### What company size and specific industries is SocialTwist built for? SocialTwist is designed for marketers and agencies of all company sizes, especially teams that manage loyalty and rewards programs. It is a fit for businesses that need web-based tools for personalization and email marketing, rather than for a specific industry or sector. Features and Usability ### What are the key features of SocialTwist? SocialTwist offers loyalty program tools centered on rewards management, loyalty cards, and membership management. It also includes gift card management for issuing and tracking stored-value cards, supporting customer retention programs and structured incentive campaigns across membership and rewards workflows. Getting Started and Support ### What training and onboarding options does SocialTwist offer? SocialTwist provides webinars for training and onboarding. Webinars can support guided instruction, feature overviews, and live Q&A for teams reviewing setup steps and product functions. No other training formats are confirmed in the catalog data. ## Features AI summary Based on 1,860 Personalization reviews Capterra data shows that buyers of customer loyalty software rank the following features as their top priorities: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) SocialTwist supports **Loyalty Program** and **Rewards Management**, giving businesses the tools to run repeat-purchase campaigns and manage incentives for returning customers. However, it does not offer **Third-Party Integrations**. Instead, it provides other features that reviewers also rate as important, including **Gift Card Management** (**39%**) and **Loyalty Cards** (**34%**), helping businesses encourage repeat visits, track customer participation, and build stronger retention programs. Gift Card Management Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Loyalty Cards Manage loyalty cards that hold rewards and promotions to incentivize customers to return Loyalty Program Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Membership Management Database of members to track personal information of individuals and families Rewards Provide rewards, monetary or non-monetary, based on incentive programs Rewards Management Strategize and implement rewards for returning customers, employees and other members SocialTwist 6 features ### All Features - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Membership Management: Database of members to track personal information of individuals and families - Rewards: Provide rewards, monetary or non-monetary, based on incentive programs - Rewards Management: Strategize and implement rewards for returning customers, employees and other members --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 4.0 (2) ### Starting price Free trial not available Value for money 4.0 (2) 4.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent barbara R. Community Manager ### "Build strong loyalty to your company and reward users" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2018 the best program to reward all our users and potential customers Pros Loyalty & Rewards I like it a lot because we have concentrated on finding potential customers that bring more users and influence the masses, making our company have more traffic and content of value for all the public, what I like most about Loyalty & Rewards are their levels of loyalty that users are climbing and at the same time all the meta-data we obtain to improve our marketing strategy. Cons the online market is changing faster every day, the permission and the time we get from potential customers is increasingly scarce for this reason all companies should consider implementing a loyalty and rewards program. So far there is nothing that I do not like about this software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. david G. Freelancer ### "excellent program that helped me with the loyalty of my clients" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 4, 2018 I help with the loyalty and trust generation of my clients what attracted more clients thanks to powerful personal marketing, in conclusion Loyalty & Rewards of Reve Marketing company is excellent! Pros It has an integration system that allows generating a customer loyalty campaign through levels with their respective rewards and the segmentation of my users according to their level. Cons the first days it is somewhat complicated to use the program but over time it becomes a great friend Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.