--- title: "One Touch EMR Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about One Touch EMR Software - reviews, pricing plans, popular comparisons to other Family Practice Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/131678/One-Touch-EMR/" page_type: "product" language: "en" --- # One Touch EMR Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) One Touch EMR ## What is One Touch EMR? Cloud-based EMR designed by doctors for doctors. It includes integrated fax, eRx, electronic labs & orders, iPad photos/clinical photos with Free Draw tool for annotations. MIPS/MACRA certified, HIPAA compliant, ICD-10 ready. Runs on desktop, laptop, iPad & with all browsers. Full featured iPad app. Document quickly by free text, point & click, macros & Dragon Medical dictation. Customizable with a library of templates for many specialties. Suitable for small to medium, & large multi-location practices. ## What is One Touch EMR used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Primary Care EHR](https://www.capterra.com/primary-care-ehr-software/)[Urgent Care EMR](https://www.capterra.com/urgent-care-emr-software/) Top alternative Featured Overall rating Based on 24 user reviews Reviews sentiment Positive 88% Neutral 4% Negative 8% Starting price $49 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for One Touch EMR?[Manage this product listing](https://www.g2.com/products/one-touch-emr/claim_requests/new?auto=true) ## One Touch EMR Overview Updated September 2026 AI summary One Touch EMR provides cloud-based electronic medical records and clinic management tools for organizations of all sizes. It covers patient records management, charting, scheduling, e-prescribing, billing, and compliance tracking, with mobile access and customizable templates. Its HIPAA-compliant platform supports multi-location practices and offers integrations, reporting, and telemedicine, deployable across web, desktop, and mobile devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### One Touch EMR 4.3 (24) VS. [4.5 (566)](https://www.capterra.com/p/124590/EMA/reviews/) Starting Price $49 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (24) Ease Of Use 4.6 (566) Value For Money 4.2 (13) Value For Money 4.3 (447) Customer Service 4.1 (22) Customer Service 4.3 (555) ## One Touch EMR alternatives [4.1 (1,133)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting price $329.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.2 (102)](https://www.capterra.com/p/122222/Vitera-Intergy-EHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) [4.4 (455)](https://www.capterra.com/p/122278/EpicCare-EMR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/122278/EpicCare-EMR/) [View all alternatives](https://www.capterra.com/p/131678/One-Touch-EMR/alternatives/) ## FAQs about One Touch EMR Overview ### Which roles and teams benefit most from One Touch EMR? One Touch EMR is most used by physicians, nurse practitioners, therapists, chiropractors, dentists, and behavioral health providers who need efficient charting, scheduling, and patient documentation. Practice owners, presidents, and compliance managers benefit from billing oversight, regulatory support, and streamlined administrative workflows that keep small healthcare practices organized and efficient. Answer based on 18 reviews Overview ### What company size and specific industries is One Touch EMR built for? One Touch EMR is designed for small to large, multi-location medical practices that want a mobile, cloud-based application. It is built for healthcare organizations that need a lightweight system with customization options by specialty, practice, and user. Features and Usability ### What are the key features of One Touch EMR? One Touch EMR offers scheduling and appointment management, plus clinical documentation tools such as charting, SOAP notes, progress notes, and customizable templates. It also includes billing and invoicing, claims scrubbing, e-prescribing, lab integration, patient portal access, reporting and analytics, and workflow management. Pricing ### How much does it cost and what fees or limitations are included? One Touch EMR starts at $49 per month for the Copper Plan, a flat-rate entry option for medical students, international practices, and new practices. The Bronze Plan is $79, Silver is $149, Gold is $399, and Platinum is $599. A free version is also available, and Revenue Cycle pricing is not listed. Answer based on 5 reviews Integrations ### Which third-party tools and platforms does One Touch EMR integrate with? One Touch EMR integrates with 2 third-party tools: eFax for faxing and eLab for lab-related workflows. These catalog integrations cover core clinical communication and results management needs, giving practices direct connections to two external platforms within the system. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does One Touch EMR offer? One Touch EMR provides live online sessions, webinars, documentation, and videos for training and onboarding. Live online sessions and webinars support guided learning, while documentation and videos offer written and visual reference materials for self-paced review and step-by-step feature guidance. Answer based on 3 reviews Getting Started and Support ### What customer support options does One Touch EMR offer? One Touch EMR provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users describe support as helpful and patient when reached, but some report delayed responses, difficulty getting through by phone, and limited follow-up during setup and troubleshooting. Answer based on 5 reviews ## Features AI summary Based on 4,113 Family Practice Electronic Medical Records reviews Capterra data shows that buyers of Electronic Medical Records rank the following features as their top priorities: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) One Touch EMR supports all three features reviewers value most: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help healthcare providers protect sensitive patient information, maintain accurate and accessible records, and document care efficiently, allowing teams to improve compliance, support better clinical decisions, and manage daily workflows with greater confidence. Charting 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Appointment Scheduling 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Coding Assistance 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Automatically generates E/M codes based on information collected during patient charting E-Prescribing 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Transmit prescriptions to pharmacies electronically Compliance Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders ONC-ATCB Certified 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Certified for healthcare IT products based on the results from ONC-ATL One Touch EMR 107 features ### All Features - 3D Imaging: Representation of any object in 3D - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customizable Tests: Create tailored assessments that test for specific relevant skills - Data Security: Protect sensitive data for digital privacy - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Diagnostic Imaging: Render images of the body for diagnostic and treatment purposes - Diagnostic Reports: Reporting completed by clinicians that summarizes health/medical diagnoses - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - E-Prescribing: Transmit prescriptions to pharmacies electronically - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - Electronic Prior Authorization: Ability to pull patient coverage information electronically to streamline prior authorization requests for medications, therapies, etc. - EMR/EHR: Create and securely store digital patient records - Escalation Management: Define a process for transferring calls/tickets to management - Family History Tracking: Track family medical history to diagnose existing/new conditions and diseases. - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Family Medicine: For family practices - For Neurologists: Designed for Neurologists - For Orthopedics: Specialized software for Orthopedic practices - For Pain Management: Designed for pain management practices & departments - For Primary Care: Designed for primary care doctors/facilities. - For Urgent Care: Designed for urgent care/emergency facilities. - For Urologists: Intended to be used by urologists. - Forms Management: Store, manage and track all forms in a centralized location - Formulary Management: Determine clinically appropriate and cost-effective medications and therapies for patients - Growth Charts: Growth charts consist of a series of percentile curves that illustrate the distribution of selected body measurements in children - Handwriting Recognition: To scribe and interpret the written words received from online or offline inputs - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Image Management: Support for uploading and retaining image files in the cemetery records database - Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes - Immunization & Allergy Tracking: Manage updates to member's immunization records and track individual allergies - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Intake Management: Activities related to the initial admission of a charge into the organization's care - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lab Integration: Receive lab results electronically - Lab Order Management: Submit and track requests for laboratory tests - Lab Results: Laboratory test results - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Medication Database: Find and verify prescription medications by color, shape or imprint - Medication History: Access to patient medication history data - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Outcome Assessment Tools: Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients - PACS Integration: Ability to integrate with picture archiving and communication system to store diagnostic imaging files. - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Prescription Management: Prescribing, renewing, and keeping a record of the medicines given to an individual or animal - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Referral Management: Log and store the source of contacts/leads - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Scheduling: Plan availability and assign specific time slots for tasks and resources - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Task Management: Create, manage and track all task activities and progression - Telemedicine: Meet with patients remotely - Telemedicine Integration: Provide integration with third-party telehealth applications - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Urgent Care Templates: Pre-formatted documents and forms for Urgent Care processes. - Vitals Tracking: Track and measure patient's vitals - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.1 (21) 4.1 Based on 21 reviews ## Pricing Value for money 4.2 (13) [View pricing plan details](https://www.capterra.com/p/131678/One-Touch-EMR/pricing/) Copper Plan $49.00 Flat Rate,Per Month It includes: - Up to 20 providers - up to 5,000 patient records - Online Training Library - Online & Phone Support - Unlimited Staff - Unlimited Documents - Demographics customization capabilities for practices located outside the USA - Unlimited Patient Charting - Support (Phone, Email, Online) Bronze Plan $79.00 Flat Rate,Per Month It includes: - Electronic Prescriptions - Electronic Labs - Appointment Reminders (Text & Email) - Appointment Confirmations (Text & Email) - Unlimited Users - Unlimited Patient Records - Unlimited Patient Encounters - Custom Templates - Support (Phone, Email, Online) Silver Plan $149.00 Flat Rate,Per Month It includes: - Mailchimp Marketing Integration - Electronic Prescriptions - Electronic Labs - Controlled Substance ePrescribing - Telemedicine Module - Integrated eFax - Appointment Reminders (Text & Email) - Appointment Confirmations (Text & Email) - Direct Secure Messaging - Unlimited Users - Unlimited Patient Encounters - Unlimited Patient Records - Online Training Library - Support (Phone, Email, Online) Gold Plan $399.00 Flat Rate,Per Month It includes: - Unlimited Users - Unlimited Patient Records - Unlimited Patient Encounters - Customizable Practice Management / Billing Software (no clearinghouse) - Paper Claim printing - Fully Integrated Statement Processing - Pre-Collections Module - Integrated Payment Processing - Excellent Practice Reports - e-Labs - Built-in eFax - Electronic Prescriptions - Controlled Substance ePrescribing - Appointment Confirmations (Text & Email) - Appointment Reminders (Text & Email) - Direct Secure Messaging - Telemedicine Video Encounters - Mailchimp Marketing Integration - Support (Phone, Email, Online) - PDF Filler Module - Online Training Library - Live Online Setup Assistance Platinum Plan $599.00 Flat Rate,Per Month It includes: - Practice Management / Billing Software (with Integrated Clearinghouse) - Unlimited Eligibility Verification - Unlimited eClaims - Claim Scrubbing & Rules Based Engines - Full Practice Reporting - Integrated Payment Processing - Integrated Scanner Capabilities - Dragon Medical Voice Dictation - Electronic Labs - Electronic Prescriptions - Controlled Substance ePrescribing - Integrated eFax - Appointment Confirmations (Text & Email) - Appointment Reminders (Text & Email) - Unlimited Users - PDF Filler Module - Telemedicine Video Encounters - Mailchimp Marketing Integration - Live Online Setup Assistance - Online Training Library Revenue Cycle Contact Vendor for Pricing It includes: - 1000 Pages/Month Built-in Fax - Allergies and Meds(CCD) - Email and 5-Hours Phone Support - Medical Voice Dictation - Migration of Problems Value for money 4.2 (13) 4.2 Based on 13 reviews ## Integrations [ eFax](https://www.capterra.com/p/174254/eFax/)[ eLab](https://www.capterra.com/p/127843/eLab/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (22) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (22) 4.1 Based on 22 reviews ## User reviews Overall rating 4.3 Based on 24 reviews Filter by rating 5(12) 4(9) 3(1) 2(1) 1(1) Mentioned topic Sorted by most recent AT Anna T. ND Medical Practice ### "Excellent product, great customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 25, 2024 Pros Great product, ease of use, most of the time intuitiv. Cloud base and can be accessed through my android phone. Easy to upload and edit PDF documents and forms, can upload pictures too . I didn't use all the included features and there are tons of them. Support is amazing, helpful and friendly. Easy to reach and responsive team. Cons I didn't use all the offered features of this product, so can not comment on those, but the one that I used, I like. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Shelly S. NP Health, Wellness and Fitness ### "I’m new but I love it " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 1, 2023 Excellent The support team walked me through each detail I am grateful for the time they spent with me. Their investment if time with me told me it would be worth it Pros Inexpensive for my small practice I hope to grow much larger with this system in place! Cons Small learning curve since I have limited experience with EMRs as a whole.I had to build my preferences This took some time But now it’s done I’m getting better at the steps Reasons for choosing One Touch EMR The price is the best Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH Kevin Holthaus H. president Health, Wellness and Fitness ### "a lesser evil" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 July 27, 2021 the product itself is acceptable or good, at one point they were fairly responsive to user recommendations for changes. Support has pretty much always been an issue, and have frequently had to just give up and live with, or create our own fixes for issues. Pros cloud based, works fair with voice recognition, a bit more intuitive than other EMR's Cons recently connectivity has been a huge issue and it would seem that the band width at their server is congested. this is been intermittent for the last several months, and may lead us to find another product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AT alexander T. OWNER Medical Practice ### "GREAT EMR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2021 GREAT SUPPORT Pros EASE OF USE USER FRIENDLY GREAT SUPPORT RECOMMEND IT TO ANY PRACTICE Cons NONE THIS EMR IS SPOTLESS I WILL RECOMMEND IT TO ANYONE Alternatives considered [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reasons for choosing One Touch EMR USER FRIENDLY Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2021 Thank you for the kind review Dr. Tanjuakio. We do our best to deliver a great product and support. NH Nathan H. Owner/chiropractor Alternative Medicine ### "Great system. Hard to beat the cost" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 October 7, 2019 This software is great for a cloud based system with little to no cost. You will not find a cheaper option that gets the job done and the customer service has been great. Pros The fact that they have a free version is great for the low overhead office. They also have the ability to add just the features you want which allows you to only pay for things you will actually use. Cons It could be a little bit easier to customize. There are a few things that you aren’t able to change like required fields on patient demographics and such. It would be nice if they had an Android app as well as the IOS one. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JF Jesus F. DEntist Medical Practice ### "unable to use" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 August 22, 2019 Pros no pros for now. still trying to learn the system Cons extremely difficult to understand. tech support is extremely delayed and not enough. Cannot find the videos needed to learn the software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 26, 2019 Dr. Flores, we're sorry to hear you're having difficulty. Our support team responds quickly to requests that are sent to Support@onetouchemr.com. Setup tutorial videos are provided when you sign up for an account and the system also defaults to "Tutorial" mode which provides a video link on every section of the system to the tutorial library (located in the Help Section of the Menu Bar - Help>>Tutorials). For those groups that have difficulty, we also provide Complementary Setup Assistance. That invitation was sent to you on July 24th. You did not respond. MB Michael B. Owner/ hand therapist Medical Practice ### "Hand center" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2019 Excellent Pros User friendly ..easy to use can access each pt file quickly and easily Cons Nothing not to like for my needs..most user friendly emr software I have used to date Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 30, 2019 Thank you for the kind review. We do our very best to provide products/services that enable you to focus on your patients! MH Michael H. FNP-C Medical Practice ### "One Touch EMR" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 April 27, 2019 Works for a limited scope but fine for the application that I'm using it for. Other than not being able to add a record from a previous visit, back date and time, it functional. Haven't figured out the eRx part of it yet, started to register but it didn't work. Pros Easy to learn, self paced, can customize some features. Cons Support is pretty much delayed and non-existent in the moment. Can't input from a previous day, i.e., seeing a patient at night at home, document on paper, enter the next day, not able to enter a back date and time from the paper chart. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 30, 2019 Thank you for the feedback Michael. You may import data from a prior note only after the note is "Closed", which is done at the Superbill. eRx requires identity verification prior to setup. Once the documentation has been received by our support team, setup is quick and easy. You will also receive instruction on how to use e-prescribing. Feel free to call us if you need assistance. CP Charmayne P. Compliance Manager Medical Practice ### "A free certified software that is cloud based and very easy to use " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 1, 2019 Overall an awesome product. I have used it as a full-service software. No need for double entry Pros I like the fact that One Touch EMR offers a free Certified Software when other software companies charge a monthly and sometimes yearly subscription fee. One Touch has the ability to import and data from a Practice Fusion account directly into their platform. Their Clinical Quality Measure reports are easy to generate and multiple users can be added to one primary account. Cons There are frequent system updates making it difficult to log in at times. Also, when creating a new account it takes quite some time to receive confirmation emails Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Laurie R. Owner/NP Health, Wellness and Fitness ### "Too Difficult " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 February 1, 2019 Pros Free, support available if you can wait a few days. Cons Two login's one for Admin and one for Provider. Too difficult to keep up with logins even to get started .To reset password seems to take forever. Signed up months ago but have not been able to use yet. It might be a great product but I am looking elsewhere. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 4, 2019 Thank you for the feedback. I'm sorry you were having issues. The system has different user roles, each with very different capabilities, just as most practices do. The orientation video we provide when you first sign up shows you how to set the system/practice up initially so that you don't lock yourself out. That being said the system may be customized so that you only need one logon. We also offer FREE setup assistance and training and would be happy to assist you. Contact OneTouch Sales and ask for assistance. [View all Reviews](https://www.capterra.com/p/131678/One-Touch-EMR/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.