Who Uses This Software?

People delivers an HR administration solution for ambitious HR professionals. The solution makes a difficult job more fun and helps HR to earn a more prominent role in their companies success


Average Ratings

248 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $3.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • People Apps
  • www.peoplehr.com
  • Founded 2013
  • United Kingdom

About People

People delivers an HR administration solution for ambitious HR professionals working in small and mid-sized companies. Unlike manual or older systems that are frustrating to work with, the People solution constructs insightful graphic reports, offers expert follow me guidance, and engages people on missions through high-impact tasks. The solution makes a difficult job more fun and helps aspiring HR professionals eager to earn a more prominent role in their companies success.


People Features

  • Aggregate Reports
  • Comparative Reports
  • Customizable Questions
  • Group Summary Report
  • Individual Reports
  • Question Library
  • Rater Selection
  • Rater Tracking
  • Self Service Portal
  • Supports External Reviewers
  • Assessments
  • Background Screening
  • Candidate Tracking
  • Internal HR
  • Interview Scheduling
  • Job Board Posting
  • Onboarding
  • Recruiting Firms
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Workflow Management
  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Lifecycle Management
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruiting Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management
  • 360 Degree Feedback
  • Appraisal History Tracking
  • Compensation Management
  • Custom Rating Scales
  • Individual Development Plans
  • Objective/Goal Setting
  • On-going Performance Tracking
  • Peer Appraisals
  • Self Service Portal
  • Self-Appraisals
  • Skills Assessments
  • Budgeting & Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

People Reviews Recently Reviewed!


recommended!

Jun 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: recommended for use of human resource department database tracking employees of big companies with big emp

Cons: quite expensive and costly for maintenance and value for money is not appreciated for tjis aoftwsrex

Improved Data Storage and Access - Great System

Jun 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
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Comments: Really has changed the way the company work within HR.

Pros: - Easy to use - Self Service Function - Bulk Actions option - Query builder - Good reports function - Amazing customer support - HOTSHEET function to access real time data easily

Cons: - Mobile App not fully functional - Occassional system failures - Tasks function could be improved - Holiday calculation doesn't accommodate to differing daily hours

Leader of HR softwares

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: User friendly and easy to use software, best customer support, removes all chunky files and a complete recruitment package.

Cons: Not much of flaws, it's just that appraisals management should be simple and bit of automation is required in calculating salary.

PeopleHR is a fantastic system for logging employee activity

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
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Pros: - nice easy way of booking holidays - clear visibility of your attendance including sick days - organisation structure is a useful addition - does away with the need for paper files/records

Cons: Don't really have any complaints to register - perhaps a useful addition would be to be able to specify in more detail types of absence

An absolute pleasure to work with and makes life easy for all levels of user. How did we work without it!?

Jun 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: User Friendly, even for technophobes. Fantastic customer support. The mobile app is a big win in the fast changing ways of working. Trustworthy - you know your data is safe. Ripple workflows are a great way of automating processes and eliminating human error. Enables HR to delegate data entry thus freeing up their time to do better, more value add things. Endless Pro's...

Cons: The only thing that I would change is the ability to add bespoke fields to the employee 'personal' record however 2 analysis codes have been introduced as a development of the system so problem solved. Would like to see more of these and to choose where they sit would be ideal.

Time saving and simple

May 30, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: I like this system as it is easy to use, It is easily accessible and it takes takes away chunky paper files

Cons: The performance/appraisal/1-2-1. I find it difficult to customize appraisals to best suit our company

We wanted a better Software and we got it!

May 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
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Pros: We have absolutely loved our journey with HRPeople, it's been a great help with our organization. It's defintely a must have!

Cons: It has helped us organize and maintain good office habits because the program has helped us and for that reason we have no complaints at all.

Excellent Customer Service

May 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Comments: Great site with easy reporting function. All the sections you need to manage a HR function successfully.

Pros: Great easy to use software and excellent customer service. Always on hand to help. The reporting process is easy to use and I love the bulk updates it allows me to do.

Cons: I don't really have any negatives to say. But I would personally put all job information i.e. salary, job title, reporting line etc. under employment rather than personal.

PeopleHR Review

May 21, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: - Good UX - Link from recruitment to staff - Ability to include a multitude of HR functions on Logbook - i.e. 360 reviews

Cons: Areas for development: ¿ With GDPR coming in, it would be extremely useful for PeopleHR to have retention dates on documents (this would show under the GDPR when we were required to dispose of the data) ¿ A automated chase for feedback. For example, if we could input the date of an event (i.e. appraisal) onto the individuals calendar, we could then set up automatic chases at specific time periods before the event. ¿ A look into how training can be better incorporated into the system ¿ Option for admin to see all employees calendars at once (similar to google calendars) ¿ A greater focus of customer service via phone ¿ Online chats are good but email is time consuming. It is also helpful for the PeopleHR IT support for them and the company to be able to share screen to resolve problems ¿ Remove gender option. There is currently only a binary option for gender. Although we can add more through logbook, those who are already classified as male or female cannot be unticked. ¿ For admin to be able to view 2+ profiles simultaneously ¿ When refreshing the employee page, for it to not return to the alphabetically ordered current staff view but where you left of. Or, an option to choose in settings ¿ We have added our appraisal system via logbook. Our appraisals require individuals to refer back to a word/pdf doc. It would be great for our team to be able to access these documents through logbook when completing the appraisal. ¿ Statistics - feedback is a fundamental part of our business and the ability to analyse, for example, who has completed feedback over a time period would be extremely valuable ¿ For certain information to delete automatically on the day after an employees leave date. For example, work email. ¿ For salary updates to automatically calculate the salary per year based on the hours worked for part time staff ¿ To notify or automatically delete doubles in the ATS section

Easy to use HR system in the mid-price range

May 18, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Comments: The team have been really helpful along the way from choosing the system to implementation and on-going support. If I move companies and need to choose a HR system again from scratch I'd definitely consider PeopleHR

Pros: Easy to use, quite self explanatory, videos are quite helpful. Sending our Privacy Notice to all employees to sign has been a great way of getting everyone to read it and be able to run a report of who has/hasn't signed it. Reporting is really good, I like the instant reports and being able to create and save queries to run any time without having to remember what you wanted in the first place

Cons: Individuals can't add lieu time to be authorised by their manager, HR have to do it via a 'work around' so they can request the time off. Sometimes it's hard to explain what you need via the web chat/email, calling is probably better

Great client support

May 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
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Comments: A really great system, easy to use and great customer service.

Pros: The live chat service is extremely good. So far every time I've used it I obtained helpful answers within the hour and the chat people have been nice and showed care to help. The videos I was sent from the Live chat team were also very useful and succinct. I like the website version, very clear and clean.

Cons: Hopefully, the app will offer some more options in the future such as the different type of days off that can be booked (holiday/lieu...) Also, some features on the app are not too clear, for example, the internal chat between colleagues, I have tried it a couple of times but not even sure the people I texted got the message I sent.

GREAT TOOL

May 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
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Pros: PeopleHR is a nice software, easy to use, that works in different modules depending on the need of the company, the interface is pleasant and it make it easier to navigate, mobile app is available and works great.

Cons: PeopleHR is a great tool but, it can be quite limited in certain areas and it appears difficult to "make exceptions" for only certain employees. It's just bulk action for everyone. (Example: activate expenses module just for certain employees)

Streamlined and consolidated approach to team management

May 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Some of the information is not kept up to date, which is the responsibility of the HR department.

Pros: It allows easy access to previous appraisals, 121's and company documents. Having a complete overview of my team is fantastic. The task facility is very useful.

Cons: I'm not too sure what 'Bulk Actions' is for and it's not configurable. The reporting function has limited value and is not configurable. The 'Holiday Outlook' option is useful only.

Very enjoyable

May 18, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
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Comments: I really enjoy using the software part of my work

Pros: I really enjoy the Easiness and it¿s so simple to navigate, great customer service help, very simple

Cons: I like least that there is a Sligh difference on the mobile app to desktop but still navigateable

Very useful and easy to use.

May 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Very easy and quick.

Pros: Easy and quick related on usability. Really helpful specially for requesting holidays on a faster way and very organised.

Cons: It's another platform and every time that we need to use another platform is taking more time and time is gold.

Very helpful customer service team

May 18, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Comments: I really like the site as the majority of features are easy to use and a great improvement on our current system. Although there are some minor snags that we would like to improve, the customer service so far has been great and the company seems very open to suggestions!

Pros: The site is easy to use and largely self explanatory. The planner in particular is a great feature which managers and employees will find very useful. The Dashboard is great and gives you all the important data you need a first glance!

Cons: There is currently a character limit on the log book text box and text field which might cause some issues. Also I feel like some of the names could be improved, i.e. logbook. Also the news feed seems a little outdated in comparison to the rest of the site (doesn't include GIFs ...)

Good Experience

May 18, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I enjoy working PeopleHR and would recommend this on anyone

Pros: Whatever we need, we find in PeopleHR. The customer service is perfect, they are friendly, courteous and very helpful

Cons: We always need to explore to get what we want, unless we contact the PeopleHR team. Loss of time when we are at work but it's also a good way to discover features on our own

The Best HR Platform Out There

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: People HR Nailed it with this product! It really has made our company faster and more efficient where we were previously lacking.

Cons: It took me about a day or two to really get the hang of everything but once I was over that stage it's a breeze.

Great HR Software

May 15, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: Really simple to use, very intuitive. Really has helped streamline old outdated processes internally

Cons: New designs / features - would be good to see what you are working on and currently developing, so we can see what's coming?

Small to mid-sized business HR platform

May 10, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Reliable platform for HR deparment

Pros: Provides all key options to support HR functions. Applicant tracking, employee tracking and more. Set up process is straight forward.

Cons: Customer support could respond a bit faster. Document storage could use some work. Extra fields and more customization would be beneficial as well.

Recently implement and now using back-end, not yet live to user base

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: Interface is intuitive; report building functionality is powerful; built-in defaults are well considered so many elements can be used without need for customisation. Could be used to cover Europe (and possibly other geo's) with little tweaking.

Cons: Some functionality not available e.g. separate data fields for notice period (resignation v dismissal), automatic update based on statutory minimum, and similar. Note I have not seen competitors offer this either.

Highly featured, secure and good value

Apr 27, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
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Comments: Get a free demo account and test it thoroughly.

Pros: Security, breadth of features, pricing model, live support, regular updates, good self-service for employees

Cons: Internal navigation for admins can be a bit confusing (everyday users are OK) Documentation could be better structured

People HR for SME

Apr 27, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: PeopleHR is an easy system to implement & maintain. Employees have commented that it is easy to use and it is simple to navigate.

Pros: I found the set up process very straightforward and the team were so helpful. I find the support box very useful and people are prompt at responding to questions. The system is very easy to use.

Cons: There are a few frustrating areas of the system. One being that only one administrator can receive notifications. It would be good if the queries could be turned in to the reports. The document storage section could be easier to use.

PeopleHR - Your central HR assistant

Apr 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: An affordable HR system that can track and record all aspects of hiring, on-bording and leavers. Highly recommended.

Pros: Easy to use Excellent Support Always evolving with new features There are some great visual reports available You can create your own queries or request help to create new ones Set up user access levels for different people (Managers, Minions!) Company overview on Holidays, retention, sickness etc

Cons: Not really that much I can say is not good, if you use it properly and utilise all the features then it will work well for your organisation.

It's a simple system to use, and the support team are always quick to respond to my queries (usually within 12 hours).

Apr 27, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
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Pros: Log in to the system is simple & easy to do, I also like the new admin dashboard front & it's data! Employees are able to self serve fairly easily which means it's technically less admin heavy for the HR team.

Cons: I do find that sometimes the support team come back and don't answer our queries effectively first time. I'm not sure if they have to follow a script but sometimes their communication is a little off. Once we clarify what we mean however their help is great, just seems to be a stumbling block initially.

Easy to use and straight forward

Apr 27, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: The product is easy to use and the customer service team has always been helpful. The product is always looking at ways to improve and with each new update there are always new/ improved features which is amazing!

Cons: Some parts of the product is not too customisable to each organisations needs (Such as performance appraisal forms are quite rigid/fixed, not able to customise the form much)

Very happy with the package

Apr 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use for administrators and employees alike. Very intuitive, making use of smartphone technology, especially with the new release with great features for managers.

Cons: Quite a bit of down time recently, which has proven frustrating particularly given that we're still really in the roll-out phase of PHR.

A great tool for HR professionals

Apr 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
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Comments: Overall i am really enjoying using PeopleHR, everything is in one place and its making my life much easier managing our employees.

Pros: The system is very easy to use and you can pick up how to use things quite quickly. Each employee has their own accessible file and you can choose what documents the employee can access/see. Electronic signatures is a god send!! For holidays, you can set up rotas so if you have a different range of shifts within your business, you can set this up to calculate annual leave correctly (although this can be lengthy if you need to complete 52 weeks).

Cons: You cannot create folders on the shared documents section nor can you archive documents, they then become just a long list which will become a pain locating a document. I have noticed that there isnt a employee password reset you can fire out to the individual, so i am getting a lot of emails from staff asking for their log in details to be reset. You just need to go into the persons file, then re type their email, i am hoping there is an easier way that i just havent found for yet but i will keep looking.

Very user-friendly system

Apr 11, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: PeopleHR is a great system and all employees find it very easy to use.

Pros: PeopleHR is a very user-friendly system and it both the HR team and the employees can work with it comfortably, without any prior training. It is very easy to add new employees/remove leavers and built reports from scratch so it can help a lot with different HR metrics. You can also add different fields on Logbook which will help each user track whatever is that they need. Great customer service with very speedy replies from the Admin team.

Cons: Not much to say here as PeopleHR offers solutions for most of our needs. It would be beneficial if there was a whole new section about probations/reminders/outcomes (instead of having to use Logbook)

Best HR Tool Out there!

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Used it at my previous employment and convinced my new employers to get People Hr too and was able to set it up from scratch without requesting a training session.

Pros: 1.Easy & fun to use 2.Customer Support always so helpful an answer straight away 3.Can personalize settings to suit you

Cons: You cant copy & paste information, this is the only con - this is a bit annoying for example when you have a lot of cv's to upload and have to input all the information manually.

A straight out of the box product, quick, easy and very user friendly.

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Great product and very pleased with accessibility and ease of use.

Pros: Accessibility is universal and cross platform. Aids the policies and procedures needed for GDPR. Assists managers with day to day tasks in a short snapshot view.

Cons: Extra fields and customization would be of a benefit when managing employee salary, for example, option to pro rata salary.

Great HR Tool!

Apr 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Comments: People HR gives us the freedom to pretty much do everything we need to. The API access has helped us create a number of dashboards via external reporting tools to see stats more easily and bundled in with the rest of our company reports. It's really easy to use and the approval workflow is solid. You can store staff reviews, disciplinary documents and contracts of employment for a one-stop HR shop.

Pros: Ability to store HR documents Ability to include more than one "Report To" Mobile App The fact that you can include TOIL Ability to split and only show certain teams API access for integrations You can give specific access to certain queries and not others

Cons: I don't think you can book more than one 'event' on the same day. e.g. WFH (am) and TOIL (pm) which is a regular occurrence here.

Impressed with people hr.

Apr 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I am more inclined to use the software due to the Hassle free login. Once logged in the interface is Simple and, easily navigable

Cons: Sometimes I am not able to view pdf payslips on my phone. But this may be an issue with phone compatibility.

Easy to use

Mar 30, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: I do like how PeopleHR is constantly updating the system with features that are more efficient.

Pros: Convenience. Every feature explains its functions in simplest terms. They become easy to use in little to no time. If I do have any trouble, PeopleHR provides great and quick customer service.

Cons: It would be great if an applicant's files/comments in ATS could carry over into the Employees section. Instead, it leaves two separate files. One in ATS and one in Employees.

Regular User of People HR, happy with the product and service.

Mar 27, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Comments: I am a HR Consultant and have recommended and set up People HR for many small businesses over the last four years.

Pros: The customer service is always great, someone gets back to me quickly and almost always has the answer to my question! The software is easy to use and covers most of the basic functions.

Cons: The ATS could do with improvement, I don't find it easy to navigate. This may be possible, but a link to payroll software would be useful for small businesses.

set up has been pretty pain free and support good

Mar 26, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Comments: I have been very pleased with the implementation although it has to be done to a very rigid structure, with deadlines for them that are pretty set in stone, if you work to the rules as such, it is easy to do. As a smaller company, they do not have the 24-7 helpline but the service is very personable and the ability to take onboard feedback and make changes is a real plus. I have no doubt as the product matures its functionality will continue to improve.

Pros: Easy to use, clear and obvious Looks great Good admin reporting Paid for training excellent - Rep very helpful and flexible

Cons: Reporting for managers on their employees could be better - for example, compare absence, location etc. The template section for mail merges is a great idea but glitchy to use.

A very comprehensive HR management tool

Mar 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Overall I am very happy with this product, and have yet to get into a lot of features. I would say that the main challenge is applying security (authorisation) rights and not being able to simulate what the intended effect is (eg: simulate a log in as the end user).

Pros: Generally easy to use, a wide variety of features complete with Self Service option, while workflows allow a high level of automation. Also available via mobile app which makes applying for holidays particularly easy. Online help is very useful while support is very satisfactory and quite prompt.

Cons: Does not really cater for a multi-company environment so some compromises are expected. The system also tends to cater more for the UK market so some features may be misleading. The mobile app is great but basic so looking forward to more enhancements in the future.

Feature rich with frustrating UI

Mar 26, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Feature Rich. Holiday and employee information does exactly what is needed once learnt how to use it!

Cons: Clunky without proper URLs so can't open multiple tabs or refresh. UI also desperately needs an update as it looks very dated

Great & full of feature HR application for all business type

Mar 25, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It has the features from recruitment, training, review, and resignation checklist, all of these features are connected with each other. The benefit tracking feature is also customisable using the logbook, so it can fit for all type of business. Reporting is also great, you can create custom report easily.

Cons: The only problem is just the speed of the app, it sometimes shows the loading icon many times and multiple refreshes just to open the employee detail before the information appear. Also, there's no direct link to each feature/data, so it will be difficult to share a link with another HR team.

Good software that covers a wide range of functions.

Mar 24, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: I have booked for a trainer to come in and help us to understand the system fully so we can start using its full capacity, so I am sure I will be able to give more detail after this when we start using it properly, but at the moment I am impressed with what it can and will do for us as a business.

Pros: The software and functionality is great, the support when you click the help button to chat with Advisors is always very helpful and they are great in answering with any queries and offering fantastic customer service.

Cons: This was implemented into the business before I joined, and the person that did this did not train anyone on the system. From what I have been able to use so far it has been good, and looking at the functionality and capacity for what we can do I am quite excited for as I think utilising this properly will slick up a lot of current processes we have.

Excellent HR software tool

Mar 24, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: As a 50 strong business we find this tool perfect for our needs. We had data all over the place before but now it¿s all easily accessible and in one place with great security controls.

Pros: A one-stop shop for every record you need to keep about your staff. It¿s a great way to get documents out to your staff for electronic signature so you can launch new policies etc very easily. Designing your own reports is also great to analyse your data. Holiday bookings and the mobile app are excellent.

Cons: Like the dashboard but it could be more interactive but I¿m sure this functionality will come in the future.

Easy to use service and platform

Mar 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is great for managing employee holiday requests, means overlap/planning of holidays is very easy.

Cons: It Would be great to integrate with other services and apps that offer things that currently aren¿t available on the service

Very easy to use team organiser with simple layout

Mar 20, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very intuitive interface for organising team holidays, sickness etc... huge improvement on more traditional HR software

Cons: Possibly a few unnecessary features that slightly clutter the UI (anyone ever used a 'Thanks' badge)

Very good on the whole but I find the reporting side a little frustrating to work with

Mar 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of use, effective system, staff seem to able to pickup the system easily. The system is easy on the eye.

Cons: Reporting is hard to understand and apply. Sometimes its hard to view the planner when all staff selected

Capterra-loader

People is a straight-forward and inexpensive service for managing HR needs in your business.

Mar 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It will cover almost all aspects of HR requirements including timekeeping, holidays, reviews, contracts.
There are some use and "fun" metrics that you can take away about your company from the dashboard.
Line managers receive regular alerts about their teams.
It's a fantastic price for the product.

Cons: Although there is a mobile app, it does need some work.
Timekeeping for employees is flexible, but actually recording time is long-winded.
The UI is simple and straightforward in some areas, but feels a little awkward in others

Overall: People HR pulled our disparate HR tools from an intranet, spreadsheets and various folders into a single location.
As a SaaS, the value for money is great. The team were very helpful in getting the software set up and it supports most aspects of the business that we run.
There are REST APIs that we are starting to use to allow for anything "non-standard" and these are starting to be used in our organisation.
All in all, it really has helped our business.

It's been a lifesaver!

Mar 08, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Comments: The team at People HR have been so helpful and quick to reply to my emails (in particular Elle and Abbi). Thanks for all your patience and support so far :)

Pros: We are so happy to finally be paperless and to have uploaded all our documents to People HR! It is brilliant to manage staff holidays and sickness too and the latter has definitely improved since we formally monitor it and use the Bradford system on People HR. It's also a great system to share news with our staff like when I have added the weekly team meeting minutes or a new policy. I am now in the middle of using the system for our annual appraisal and I am really pleased with the way this works.

Cons: The only thing I wish were different would be to have folders in the document section (and maybe the news section too) so that it is easy to find what we are looking for.

Good fit for our small growing organisation looking for big business features

Mar 07, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Flexible pricing allowed us a gentle entry to explore core functionality in our first ever HR system. Within the year we're back to scale up, add in the big features and trust PeopleHR to underpin our growing companies HR journey.

Pros: Ease of use for a small dispersed and agile organisation of employees demanding apps and fresh friendly interfaces. Ease of setup and day to day administration by a part-time office manager, cloud-hosted so maintenance free! API interfaces; plays nicely with our outsourced payroll bureau, email direct into PeopleHR records, slick stuff.

Cons: The company document area and design of customised data capture/entry screens are functional but a little basic. These areas show a lot of promise and responsive technical support offer workarounds and accept suggestions for future development.

Great System

Mar 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I've used a lot of People Data Management Systems across my time, but this is definitely the most user-friendly I have come across.

Pros: Countless pros with the system: Easy to use Videos explain everything Easy data upload Great help when setting it up

Cons: You could have one master document for the data upload as there is a lot of copy and paste involved along the way.

Feedback to PeopleHR

Mar 06, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: IT IS VERY USER FRIENDLY FOR BOTH EMPLOYEE AND EMPLOYER. IT ISN'T HARD TO USE AND YOU CAN START TO USE IT WITH VERY LITTLE KNOWLEDGE OF THE SOFTWARE.

Pros: I REALLY LIKE THE CUSTOMER SERVICE CONTACT NUMBER, I ALSO LIKE THE EASE OF THE SITE AND THE ONLINE VIDEOS.

Cons: REPORTS SEEMS DIFFICULT TO USE, THE CUSTOMER SERVICE LINE SOMETIMES DOESN'T RETURN YOUR CALLS AND YOU CANNOT REMOVE DOCUMENTS ONCE THEY GO UP.

People HR = Awesome HR Software

Mar 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: As a stand-alone Head of HR in a company of 45 staff, I needed software that could reduce the time I spent on admin. I've only been using People HR for 6 weeks or so and I am already experiencing the benefits of using the system. Our staff have responded to using it really well and because it is so easy to use, I haven't needed to spend time with them to train them on using it.

Pros: - The most comprehensive software for our budget - Great value - Ease of use - Excellent features - Aesthetically pleasing - Automation module is awesome!

Simple and handy

Mar 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Clean interface, all the information needed in one location , easy to handle holiday bookings and SSO for easy secure access

Cons: Missing fingerprint lock/unlock feature in iOS, this would keep the application more private and secure.

Intuitive, clean and simple

Mar 05, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: For SMEs who have the infrastructure to run a cloud-based system, it is great value and is deceptively powerful. Like all subscription based products, it is constantly evolving and growing and they are very willing to listen to feedback and feature requests. Customer service is friendly, effective and second to none. It is much cheaper than competitors that don't offer a great deal more in functionality and if you are shifting from paper and Excel spreadsheets, you won't to be sorry you made the move.

Pros: It is easy to use even for non-technical staff, so it is relatively easy to implement even with a workforce that has predominantly not grown up in the digital age. It is simple yet sufficiently customizable to enable it to be shaped to many if not all of the idiosyncrasies of your own organisation. It is modular, so you can take (and pay for) only as much functionality as us useful to you or that your organisation can cope with. The customer service is excellent. Queries are dealt with quickly and satisfactorily, which is important with an evolving product like this which is constantly in improving development.

Cons: There are times when I've felt I'd like a tiny bit more ability to alter things or building upon them. An example is the 'return to work' functionality, in which I would like the ability to add a few more questions or to alter the tone of the existing questions. There are ways to work around this but I'd like to be able to do it within the native functionality of that area of the software. But as I say, if I feel that strongly about this there are workarounds available so this is more about the ability to tweak to the nth degree of personal Al taste, and of course they have to stop someone...but the ability to add custom fields to any area of the programme (or even just to forms that already exist) would be a big plus in my view.

From Paper to electronic

Feb 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Make sure you have a team to implement the software!

Pros: Great to track holidays, absence and employee details. We've gone from paper to electronic with these aspects and also personal development reviews. It has been a transformation for our managers to find everything in one place and it has reduced our administration - also stopped us killing lots of trees! Eco. We can process accurate reports very quickly which helps with reporting to the Board. The ATS tracks candidates in one place, with full visibility as to where they are in the process for managers. When a candidate is successful, you can create them as a new starter in seconds.

Cons: We also bolted on the recruitment ATS module but we cannot report on the data from this which can be frustrating. It took us a long time to get our jobs boards to feed in to our careers page which then fed in to PeopleHR to have candidates all in one place.

Brilliant Platform

Feb 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Streamlining the HR processes has been an amazing - it has enabled the department to be very efficient. The use of collating MI from the query builder has made so much difference to time scales and expectations.

Pros: I love the dashboard! its very informative and aesthetically pleasing. I really like the use of the planner and the visibility of this. The ease of creating new queries is a super efficient process.

Cons: I think it would be very useful if you could hover over the absence data on the dashboard and it tells you who is off rather than inform you of the percentage. Id also like maternity and paternity tags created for the use of mail merge.

Review

Feb 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Comments: Always really quick and helpful customer service from People HR.

Pros: Organised system that is pretty self-explanatory. Helpful functions such as the calculation aid on salary/holiday details. The ability to change the employee/manager/admin access is great. Query function is very useful and the dashboard contains a lot of 'at a glance' information which is very useful. Usually if you have a query about how to use the system the answer will already be on their information page.

Cons: Whilst organised and somewhat user friendly, to use the system can sometimes take up a lot of time with annoying little features such as the automatic scroll down to the current month on the Planner, the inability to open up many records at once,. Have had issues with the bank holiday system log feeding into incorrect systems.

HR Functions made easy

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The system is a great core function to our business which is used through the company. It not only provides a streamline way of managing and requesting holidays, uploading and viewing documents but also allows the creation of reports which are pulled using the data contained within the system. Any queries or questions I have had the customer service is fantastic and always provide a helpful response.

Cons: There are no cons at present, I feel it can be modified in ways that suit your own business needs...

An easy to follow system which is both helpful yet simple to navigate.

Feb 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: The Help option that displays videos....it's hard to actually see them.

Pros: Easy to use, the apps are quick and simple, the staff all find it easy to use without much instruction.

Cons: I don't like the layout of the calendar months - not always easy to see that the corresponding months are down below the screen - the first two months are normally visible - and it's easy to go into the next year by mistake.

Cost efficient HR software for growing businesses

Jan 29, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This HR software initially appealed to us as it was very cost effective. It is easy to use and fulfills most simple HR requirements

Cons: I don't rate the support for this software at all, it is all online and sometimes you just need to speak to someone on the phone. Also the org chart section - you can't print an org chart out onto one A4 piece of paper if you have anything more than about 20 employees, which is ridiculous. They are not very good at taking on board client comments for improvements which I find frustrating.

Good Programe

Jan 24, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The information is easy to find and easy way to keep all the information in one place, easy to login and help

Cons: Unfortunately the expenses didn't work as expected some of the staff had problems to download them, but the concept is really good only a few changes to improve them will be fantastic as multiple authorisations and administrator be able to change the expense as sometimes are wrong

User friendly!

Jan 17, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: For me, the best part of the software is the 'Chat' interface with customer support and the developers. On occasion I don't want to sift through user guides, especially when I don't know what I want. I found them to be knowledgeable problem solvers.

Pros: Straight forward software built with the end user in mind - the employees. From inputting the initial data to updating existing fields is simple and intuitive. Running a query on your data is quick and easy. No advanced excel skills required.

Cons: The freedom to type anything into some fields can be vexing if your are running reports and want a standard output. Sometimes enforced formatting would be welcomed.

Help us with Aussie holidays

Jan 17, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We have struggled with getting the holiday entitlement and management of our small Aussie team right since forever! PHR, together with the great support we received has meant an end of additional spreadsheets and confused HR and Aussie people and a great solution for all concerned! Thank you support team you've changed our lives!

Pros: Easy to use by managers and HR peeps, flexibility and customisable, with professional support when you call up. Really glad we chose it!

Cons: The chat thing is too slow, when you need help you need it there and then, they must be there because when you phone up they can help you.

Easy, clear, safe one stop shop for all aspects of HR.

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Fab system all our staff love it!

Pros: Nice and simple to use, very clear, easy access. Excellent for tracking training, reviews and policies. Another good feature is the ability to lock down parts like salary's for example for only certain members of staff to see. Particulary like the automated reminders. Documents are easily uploading by drag and drop also very handy having the e-sign option. The help chat box is a brilliant feature I'm still asking questions and learning about new features all the time.

Cons: I'd like every user to be able to see the main dashboard when they log in not just admin staff. There is no a birthday badge!

Life changing ease of use

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We were really pleased with the easy transition from our old system to PeopleHR, we were dreading it but it was painless!

Pros: It hands the responsibility of admin back to the employee which is really time saving. Easy to navigate and really fantastic customer service when you do get a bit stuck. Aesthetically pleasing, the dashboard is really useful.

Cons: Levels of confidentiality can be difficult to work out but it makes sense once you get the hang of it.

Everything you need all together

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: It¿s wonderful great value for money!

Pros: Everything you need is on one website. No need to have multiple systems! We have used a few different systems in the past

Cons: Android users can¿t sign documents (no big deal as can do it online instead of the app) great app aswell

Non-flashy well-provisioned HR IS

Jan 15, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Having been using the system for only a month I am already finding it very useful, and think that going forward and finding my way better around the system will only improve it further!

Pros: The employee screens are useful, and a far better way of storing data than in Word docs (as we were previously). I also like the way icons for different leave types/ absences show up for staff who are away when viewing the full staff list. We have recently undertaken our annual reviews in People for the first time and after some teething problems this also appears to be working well. The 360 form completions is again much better than emailing different reviewers and compiling feedback in Word. Finally, I would like to give credit to some of the automatic features which make the HR Manager's job easier - for example, on return to work from sick leave a member of staff is automatically emailed and reminded to complete a Return to Work form. This is great!

Cons: The system has a lot of functionality and it can sometimes take a while to find what you are looking for. The UX is a bit clunky and there could be more ability to customise - i.e. I do not use a lot of the default items in the lefthand toolbar (e.g. training/ news/ notification) and if I could remove these it would mean I didn't have to scroll to the things I DID use. Furthermore, the fact that in reviews it is possible for the Manager to write over the Employee feedback seems very strange - 1) it creates the possibility of erroneously deleting comments, and 2) it would potentially allow a manager to edit or remove negative or unwanted feedback.

Very happy with our decision to use People

Jan 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Would recommend it for every company!

Pros: You can customize everything and the people behind the software are so kind and helpful! It is also easy to use for alle employees.

Simple and Straightforward HR System

Jan 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: It´s user-friendly design, how easy it is to register changes on the systems, many features and processes are very intuitive.

Cons: Sometimes can be a bit too "square", in not understanding the nuances of the business. We have to sometimes make the company structure fit PeopleHR (or at least reflect that way on the system) rather than vice-versa. An ideal HR system would be one that moulds itself to the business.

Good value for money

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This system is easy to use, has good instructions and video explanations as well as excellent customer support.

Cons: It would have been a great addition to have had some additional functionality - e.g. internet only cock in systems.

Brilliant experience with trial

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Looking forward to continuing using this system. Customer service and help has been excellent during our trial with answers to any queries within moments on live chat.

Cons: Thought that performance module was included in base rate, but that is my mistake. Would be good for other staff to be able to see others holiday before booking theirs. Would be beneficial for staff to be able to see my holiday on planner also.

Covers the basics

Jan 15, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: + UI is reasonably straightforward to use, everything is where you would expect it to be + Holiday planner function works well

Cons: - Find it hard to extract data out of the system. The queries panel is a fiddle to operate and quite often I cannot seem to access saved queries, so have to start again. (This was solved by clearing cookies). - Would like more integrations

May be good software

Jan 12, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: -clearly see employee planner -employee can apply AL though system -employee can clearly know their holidays remaining

Cons: -there is rounding -no guideline for HR to handle -no workshop for HR -too many fuction -not easy to handle

Well thought out

Jan 04, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have previously used hr systems that could not cope with the demand of a growing team who wanted to have everything integrated and cohesive. Peoplehr gave me everything I wanted and also have functions for our recruiting needs.

Cons: Can be a little confused to get the correct data exported in spreadsheets with ease. There is help online however.

Great product and professional service!

Dec 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Variety of functions - Good customer support - Intuitive and easy to use - Looks good - Modular so can add bits on later

Cons: - Some bits are complicated and training is very brief and quick - longer training may help. Have not been shown how to use the app or even how to download it etc. - More detail during initial briefing before product is purchased. I was told 'yes it can do that' quite a lot but now we actually have it we realise that it can do it in a round a bout way but not always the way we were lead to believe

Competent product

Dec 21, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Comments: Maintain the quality of your chat support team. Don't try to cut corners on that area as they've been fantastic thus far.

Pros: The best part of PeopleHR actually has nothing to do with the product itself but with the chat support feature. Anytime that I've had an inquiry, the team on chat support have been extremely helpful. It's good to know that there are people on standby to support me should I need it. The user interface is also pretty well done once you get to grips with it. Obviously user interfaces will always be extremely subjective but PeopleHR goes for a clean look. Don't let the the temptation to cram in new features cause PeopleHR to become bloated over time.

Cons: I'm still fairly new in terms of experience with PeopleHR, but I do wish the performance reviews feature set was expanded upon. It's a bit confusing and doesn't fall in line with how I would personally prefer to use it. It would be nice if there was way to better keep track of performance reviews on a casual level. Perhaps a simple system where you can only insert new review dates once the relevant document for the previous one has been uploaded.

PeopleHR Review

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great package, highly recommend.

Pros: The system is very easy to use, it has great functionality and is really cost effective. The add on of the expense module is also great.

Cons: The reporting side could perhaps offer more 'standard' reports than is currently and I have difficulty building bespoke ones.

One stop place for Holiday/HR Need

Dec 20, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Great product. I cannot fault it.

Pros: The best thing about this product is the ability to bring most of our HR needs into one cloud based platform. The speed with have been able to implement this has been unbelievable and the simplicity and ease to use was great.

Cons: This product could really do with a scheduling module to bring it up to speed with more of it's competitors. However I assume this would drive up costs.

A great multifeature product but needs some time to learn to navigate

Dec 20, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Variety of features, system works quickly and efficiently, great design Different access levels is useful to manage multi teams and locations Clear and comprehensive planner, good there is an option to auto carry over the remaining holidays Task feature handy and easy to use Very comprehensive reports/queries feature Detailed employee profiles, ability to set personalised work patterns Great service and help from the People team plus and great online training material provided

Cons: Cannot re-route timesheets authorisations to the additional reporting line (holidays only) Would be handy to approve expenses from the email or a least to have a link ''Please log in to People to see the details'' Would be quicker to have direct link from the email into the area within PeopleHR system (e.g. to people profiles when clicking on the name) News could have a ''like'' button Notification email of New News Alert could include the title of the news, so people instantly now what is it related to Expenses app: handy features would be a possibility to enter the expenses of someone else's behalf; the app to have a scanner for the receipts which would enable to populate the fields on the expense report automatically without a need to add manually Not possible to add a link through bulk actions (document attachments only) Would be very handy to create performance reviews with different questions for the employee and the manager Org Chart: cannot delete additional information and only leave a photo and job title; cannot download pdf with org chart orientation set to left, right etc. Could have ''open in a new tab'' option

Good but could do better

Dec 20, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like the layout of the profiles we find that this is engaging for our employee populations. The planner has been a useful feature for us and we've been able to put different holiday calanders into he system and we have removed the need for excel sheet holiday trackers. We've made use of the documents section and this has meant that we are working towards a paperless office, its also very useful to have access to employee information any time, any where.

Cons: The workflow side of the system has been very difficult for us non-technical HR Managers. We've struggled to get the performance review just as we want it and the goal reminders have been annoying.

Great for streamlining HR administration.

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Combining holiday, sickness, absence, and employee information and documentation all in one place..

Cons: There are quite a lot of functions, which can sometimes a bit overwhelming when you are new user.

Does the job we need!

Dec 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Comments: Provides the toolkit we need as a small business.

Pros: The reporting system gives you a lot of flexibility and means we can get to the stats that matter, quickly.

Cons: Would be nice to have the dashboard stats link to a report to drill down into the data, rather than just show the overview.

Brought me into the 21st Century

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Love the software, love the support and I have already recommended the software to a couple of local recruitment agencies as they are looking to modernise too.

Pros: Starting to use the software to issue and store all documentation for new starters. Staff love booking holidays using the software, easy to approve too. Great reports and statistics available too which helps with end of year holiday planning.

Cons: Having to manually add my employees history is going to be a big task as all our records were paper based. But in the long term, this will be a project well worth doing.

New to PeopleHR but loving it so far!

Dec 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple to upload data Simple to use Simple to administer Plenty of scope for advanced use Great FAQ/Help section Great customer service incl. Account Management, Implementation and Support

Cons: Would prefer if data could be uploaded by client with feedback provided for any errors prohibiting uploaded noted as is available on one of their freemium competitiors. Having to upload via a member of the implementation team caused a delay that could have been mitigated if the ability for the client to upload data was available.

Good experience but could do with more hand holding for beginning

Dec 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Quicker response on emails would be good, feels like there is no way to book in a call with someone I have to wait for response.

Pros: Automation for team planning, automatic org chart. App is good for people to book holidays and other leave.

Cons: Can¿t amend some items, for instance I don¿t want length of service on my org chart, would like a way to remove this.

Great value for money and very adaptable to business needs

Dec 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Would highly recommend this system

Pros: Great value for money Very adaptable to business needs Excellent help function Excellent reporting functionality

Cons: Still being developed so some occasional technical errors As a UK system sometimes there is a delay in support for our HR team based in Singapore

High level of functionality and extremely easy to use

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Brilliant piece of software with a good support team that are always developing additional features.

Pros: People HR makes daily HR tasks very easy for us and little training was required as everything is extremely self intuitive. When you do need a bit of help their customer support is brilliant with responses times always being under 2 hours or so. People has also helped us to develop best practices, as we are a small company we don't have a HR department so the role falls on line managers and the office manager and People has helped with the added work load.

PeopleHR

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: Overall, our company is very happy with this new platform as we continue to refine our set up.

Pros: Very intuitive to set up and very simple to use. It took me less than a month to set up the entire system but bear in mind I do have some experience in setting up and use database before. Their customer and technical services support is fantastic and they are always very responsive and helpful as well as to listen to customer's feedback with the aim to further improve their platform. Pricing is very reasonable with unlimited document storage and no contractual commitment

Cons: Like any generic software platforms, there are always limitations with customization, hence we need to try to find ways to get round some of the things we want to do and compromise on some areas. There are areas we feel PeopleHR can improve on and I am sure they will continue to work on improving their system's functionalities and features.

Great features for a care home

Dec 02, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I spent a long time researching options before deciding on People HR & I am glad I did.

Pros: Customer service has always been incredible. We've been using People HR for years & our staff have really adopted it well. It has quite a pretty interface and the team always seem to be adding new features and improving on existing features!

Cons: Some parts still feel a bit disjointed and cumbersome. Although I think in fairness this is to be expected in order to meet as many clients needs it is to be somewhat expected.

Solid HR Software

Nov 21, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I do like PeopleHR, but I feel there are improvements in the way it functions and the dashboards that could really help the HR users.

Pros: Individual log in and user accounts makes the self service part of PeopleHR really user friendly and saves HR a lot of time. The interface is good and simple to use for the most part.

Cons: The reporting is really poor, the system is a little clunky and outdated and admin accounts are cluttered with a lot of information that is hard to find unless you become an expert in knowing the system

Chaos to control

Nov 21, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: Customer support when I've had queries have been excellent - super fast to respond and very helpful.

Pros: It makes it super easy for my team to apply for and be approved for leave. I also really value the hiring module. We're a fully distributed company, so having an easily accessible portal for HR 'stuff' really ties our back office together.

Excellent and quick to setup HRM

Nov 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We are very happy with this choice, we were able to set it up in less than one month (for a 200 people company).

Pros: Very easy to setup Very easy to use Stable (i can recall only one service interruption in 1 year of use) Plenty of features and modules Reasonable pricing Continuous releases with fixes and new features

Cons: When you are power user or expecting specific behavior you might hit some limits on the system, but this really concerns the "last 5%". Customer service sometimes slow to reply to queries.

User friendly, excellant customer support

Nov 17, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: having all functionality requirements of HR portal which an organization needs (based on the Plan we chose)

Cons: I think holiday configuration for certain countries complicated, but otherwise did not find a major concern

PeopleHR, I would recommend highly!

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Comments: we are a SME sized company and this is a great tool for us. We have used this for over 2 years, and will continue to use in the foreseeable future! :)

Pros: - Lots of functions and tools - Can easily personalise to the company's needs - Nice to look at - Customer Support is always great!

Cons: There is nothing 'major' that I would call a con, there are some small points: - There is no ability to put sick pay entitlement on a record - Some areas of the interface are difficult to find

Easy to use effective tool.

Nov 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: PeopleHR is very user friendly with lots of additional features that can be turned on or off to suit business needs. The developers listen to feedback and are constantly updating and improving.

Cons: Being a retail business the working patterns function isn't the easiest to make work for us and can be a bit of a 'faff'.

Great key functions, need improvement in flexibility

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: The basic functions are pretty good, even those can be continuing improving. The Price is reasonable.

Pros: The functions of Tap in/out, Performance Appraisal, Leave Planning/Application, Thank Badges and Survey (on phone only) are key to us and those are great. It's cloud base and can be accessed from anywhere.

Cons: Lacking flexibility, like we give OFFs but don't know where to record it; ( there are only available Vacation, Sick....) The interface of Appraisal is confusing for some employees; It couldn't show who are in office on APP which our old APP shows; Some functions are not available on Desktop: e.g. Tap in/out, Pulse and Expense Claims; We can group employee for Geo Zone Tap in/out, Manual Tap in/ out.

Great product that easy to use.

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Customer support has been fantastic so far!

Pros: Easy product to learn and configure. Without having to read much documentation, you can get up and running in no time.

Cons: The only thing I can think of that is missing that would be nice to have is the ability to customize the dashboard.

Great Product with Helpful staff to get you through the tough bits

Nov 08, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Had some set up issues, but the People HR team were very prompt to help me get it sorted in a timely fashion so that the software could assist me with payroll preparations a few days later.

Pros: its brings all the staff together in one place for information to be shared with the relevant people with just a few clicks.

Cons: Functionality between several different business being operated by the same people, but I understand this is being improved.

People HR - amazing!

Nov 08, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I would recommend People HR to any HR professional looking to streamline and simplify their day to day work. I wish I had found it sooner!

Pros: I think the best thing about this product is that it can do everything (and more) that we were using 4/5 separate softwares to achieve. To be able to have all employee info and documents, ATS, sickness/holiday tracking in one place is fantastic. Also the variety of different reports you can produce with your input has simplified the process hugely.

Cons: To begin with I have struggled with setting up the ATS segment...but this may have been my impatience to get started!

Excellent customer service!

Nov 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: PeopleHR were able to assist with our awkward requests or come up with alternative solutions. Would love to see alternative versions catering for smaller companies.

Pros: Our company has quite an unusual set up and the customer support team have been able to assist and support our requests quickly. The agents are very friendly and explain processes in a way that is easy to understand.

Cons: Some of the terminology used for reporting is a bit confusing but agents are on hand to assist. There are also occasional formatting issues.

Love it! PeopleHR is the one

Nov 08, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I love it. Would highly recommend to anyone.

Pros: I love how easy the interface is and it is very easy to navigate. You can work around the system yourself without too much trouble

Cons: The only thing I struggle with is queries but I just ask the live chat and get help within an hour or so. It's amazing. Even the cons are pros!

A good system with great support

Nov 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Have been using for a year and a half and have no need to look anywhere at this point - would recommend to anyone using horrible spreadsheets or similar!

Pros: Manages all of our HR, easy to find most of the day to day things and does everything that you would want an HR system to do. Have had no issue running it most of the time and if things ever get stuck or you can't find things then support is top notch and brilliantly responsive.

Cons: Sometimes a bit hard to 'see' the info that you want - would be nicer if some of the top level screens were improved to give better at a glance info e.g. who has a birthday/anniversary this month, % of people with over 50% of their holiday left to take, people who are off on holiday this week/next week etc. Also some configurations are hard to find but they aren't used very often, just a bit annoying when you need to dig around