People Apps

People

4.5 / 5 195 reviews

Who Uses This Software?

People delivers an HR administration solution for ambitious HR professionals. The solution makes a difficult job more fun and helps HR to earn a more prominent role in their companies success


Average Ratings

195 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $3.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • People Apps
  • www.peoplehr.com
  • Founded 2013
  • United Kingdom

About People

People delivers an HR administration solution for ambitious HR professionals working in small and mid-sized companies. Unlike manual or older systems that are frustrating to work with, the People solution constructs insightful graphic reports, offers expert follow me guidance, and engages people on missions through high-impact tasks. The solution makes a difficult job more fun and helps aspiring HR professionals eager to earn a more prominent role in their companies success.


People Features

  • Aggregate Reports
  • Comparative Reports
  • Customizable Questions
  • Group Summary Report
  • Individual Reports
  • Question Library
  • Rater Selection
  • Rater Tracking
  • Self Service Portal
  • Supports External Reviewers
  • Assessments
  • Background Screening
  • Candidate Management
  • Collaboration Tools
  • Internal HR
  • Interview Management
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Applicant Tracking
  • Attendance Management
  • Benefits Management
  • Career Development Planning
  • Compensation Management
  • Compliance Management
  • Employee Database
  • Employee Lifecycle Management
  • Onboarding
  • Payroll Management
  • Performance Appraisal
  • Recruiting Management
  • Self Service Portal
  • Succession Planning
  • Time Off Management
  • Timesheets
  • Training Management
  • 360 Degree Feedback
  • Ad Hoc Reviews
  • Appraisal History Tracking
  • Cascading Goals
  • Compensation Management
  • Competency Tracking
  • Custom Rating Scales
  • Custom Review Forms
  • Goal Setting / Tracking
  • Individual Development Plans
  • Peer Appraisals
  • Review Cycle Tracking
  • Review Form Templates
  • Self Service Portal
  • Self-Appraisals
  • Weighted Performance Measures
  • Budgeting & Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

People Reviews Recently Reviewed!


From Paper to electronic

Feb 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Make sure you have a team to implement the software!

Pros: Great to track holidays, absence and employee details. We've gone from paper to electronic with these aspects and also personal development reviews. It has been a transformation for our managers to find everything in one place and it has reduced our administration - also stopped us killing lots of trees! Eco. We can process accurate reports very quickly which helps with reporting to the Board. The ATS tracks candidates in one place, with full visibility as to where they are in the process for managers. When a candidate is successful, you can create them as a new starter in seconds.

Cons: We also bolted on the recruitment ATS module but we cannot report on the data from this which can be frustrating. It took us a long time to get our jobs boards to feed in to our careers page which then fed in to PeopleHR to have candidates all in one place.

Brilliant Platform

Feb 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Streamlining the HR processes has been an amazing - it has enabled the department to be very efficient. The use of collating MI from the query builder has made so much difference to time scales and expectations.

Pros: I love the dashboard! its very informative and aesthetically pleasing. I really like the use of the planner and the visibility of this. The ease of creating new queries is a super efficient process.

Cons: I think it would be very useful if you could hover over the absence data on the dashboard and it tells you who is off rather than inform you of the percentage. Id also like maternity and paternity tags created for the use of mail merge.

Review

Feb 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Comments: Always really quick and helpful customer service from People HR.

Pros: Organised system that is pretty self-explanatory. Helpful functions such as the calculation aid on salary/holiday details. The ability to change the employee/manager/admin access is great. Query function is very useful and the dashboard contains a lot of 'at a glance' information which is very useful. Usually if you have a query about how to use the system the answer will already be on their information page.

Cons: Whilst organised and somewhat user friendly, to use the system can sometimes take up a lot of time with annoying little features such as the automatic scroll down to the current month on the Planner, the inability to open up many records at once,. Have had issues with the bank holiday system log feeding into incorrect systems.

HR Functions made easy

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The system is a great core function to our business which is used through the company. It not only provides a streamline way of managing and requesting holidays, uploading and viewing documents but also allows the creation of reports which are pulled using the data contained within the system. Any queries or questions I have had the customer service is fantastic and always provide a helpful response.

Cons: There are no cons at present, I feel it can be modified in ways that suit your own business needs...

An easy to follow system which is both helpful yet simple to navigate.

Feb 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: The Help option that displays videos....it's hard to actually see them.

Pros: Easy to use, the apps are quick and simple, the staff all find it easy to use without much instruction.

Cons: I don't like the layout of the calendar months - not always easy to see that the corresponding months are down below the screen - the first two months are normally visible - and it's easy to go into the next year by mistake.

Cost efficient HR software for growing businesses

Jan 29, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This HR software initially appealed to us as it was very cost effective. It is easy to use and fulfills most simple HR requirements

Cons: I don't rate the support for this software at all, it is all online and sometimes you just need to speak to someone on the phone. Also the org chart section - you can't print an org chart out onto one A4 piece of paper if you have anything more than about 20 employees, which is ridiculous. They are not very good at taking on board client comments for improvements which I find frustrating.

Good Programe

Jan 24, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
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Pros: The information is easy to find and easy way to keep all the information in one place, easy to login and help

Cons: Unfortunately the expenses didn't work as expected some of the staff had problems to download them, but the concept is really good only a few changes to improve them will be fantastic as multiple authorisations and administrator be able to change the expense as sometimes are wrong

User friendly!

Jan 17, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: For me, the best part of the software is the 'Chat' interface with customer support and the developers. On occasion I don't want to sift through user guides, especially when I don't know what I want. I found them to be knowledgeable problem solvers.

Pros: Straight forward software built with the end user in mind - the employees. From inputting the initial data to updating existing fields is simple and intuitive. Running a query on your data is quick and easy. No advanced excel skills required.

Cons: The freedom to type anything into some fields can be vexing if your are running reports and want a standard output. Sometimes enforced formatting would be welcomed.

Help us with Aussie holidays

Jan 17, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We have struggled with getting the holiday entitlement and management of our small Aussie team right since forever! PHR, together with the great support we received has meant an end of additional spreadsheets and confused HR and Aussie people and a great solution for all concerned! Thank you support team you've changed our lives!

Pros: Easy to use by managers and HR peeps, flexibility and customisable, with professional support when you call up. Really glad we chose it!

Cons: The chat thing is too slow, when you need help you need it there and then, they must be there because when you phone up they can help you.

Easy, clear, safe one stop shop for all aspects of HR.

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Fab system all our staff love it!

Pros: Nice and simple to use, very clear, easy access. Excellent for tracking training, reviews and policies. Another good feature is the ability to lock down parts like salary's for example for only certain members of staff to see. Particulary like the automated reminders. Documents are easily uploading by drag and drop also very handy having the e-sign option. The help chat box is a brilliant feature I'm still asking questions and learning about new features all the time.

Cons: I'd like every user to be able to see the main dashboard when they log in not just admin staff. There is no a birthday badge!

Life changing ease of use

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: We were really pleased with the easy transition from our old system to PeopleHR, we were dreading it but it was painless!

Pros: It hands the responsibility of admin back to the employee which is really time saving. Easy to navigate and really fantastic customer service when you do get a bit stuck. Aesthetically pleasing, the dashboard is really useful.

Cons: Levels of confidentiality can be difficult to work out but it makes sense once you get the hang of it.

Everything you need all together

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: It¿s wonderful great value for money!

Pros: Everything you need is on one website. No need to have multiple systems! We have used a few different systems in the past

Cons: Android users can¿t sign documents (no big deal as can do it online instead of the app) great app aswell

Non-flashy well-provisioned HR IS

Jan 15, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Comments: Having been using the system for only a month I am already finding it very useful, and think that going forward and finding my way better around the system will only improve it further!

Pros: The employee screens are useful, and a far better way of storing data than in Word docs (as we were previously). I also like the way icons for different leave types/ absences show up for staff who are away when viewing the full staff list. We have recently undertaken our annual reviews in People for the first time and after some teething problems this also appears to be working well. The 360 form completions is again much better than emailing different reviewers and compiling feedback in Word. Finally, I would like to give credit to some of the automatic features which make the HR Manager's job easier - for example, on return to work from sick leave a member of staff is automatically emailed and reminded to complete a Return to Work form. This is great!

Cons: The system has a lot of functionality and it can sometimes take a while to find what you are looking for. The UX is a bit clunky and there could be more ability to customise - i.e. I do not use a lot of the default items in the lefthand toolbar (e.g. training/ news/ notification) and if I could remove these it would mean I didn't have to scroll to the things I DID use. Furthermore, the fact that in reviews it is possible for the Manager to write over the Employee feedback seems very strange - 1) it creates the possibility of erroneously deleting comments, and 2) it would potentially allow a manager to edit or remove negative or unwanted feedback.

Very happy with our decision to use People

Jan 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Would recommend it for every company!

Pros: You can customize everything and the people behind the software are so kind and helpful! It is also easy to use for alle employees.

Simple and Straightforward HR System

Jan 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: It´s user-friendly design, how easy it is to register changes on the systems, many features and processes are very intuitive.

Cons: Sometimes can be a bit too "square", in not understanding the nuances of the business. We have to sometimes make the company structure fit PeopleHR (or at least reflect that way on the system) rather than vice-versa. An ideal HR system would be one that moulds itself to the business.

Good value for money

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This system is easy to use, has good instructions and video explanations as well as excellent customer support.

Cons: It would have been a great addition to have had some additional functionality - e.g. internet only cock in systems.

Brilliant experience with trial

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Looking forward to continuing using this system. Customer service and help has been excellent during our trial with answers to any queries within moments on live chat.

Cons: Thought that performance module was included in base rate, but that is my mistake. Would be good for other staff to be able to see others holiday before booking theirs. Would be beneficial for staff to be able to see my holiday on planner also.

Covers the basics

Jan 15, 2018
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: + UI is reasonably straightforward to use, everything is where you would expect it to be + Holiday planner function works well

Cons: - Find it hard to extract data out of the system. The queries panel is a fiddle to operate and quite often I cannot seem to access saved queries, so have to start again. (This was solved by clearing cookies). - Would like more integrations

May be good software

Jan 12, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: -clearly see employee planner -employee can apply AL though system -employee can clearly know their holidays remaining

Cons: -there is rounding -no guideline for HR to handle -no workshop for HR -too many fuction -not easy to handle

Well thought out

Jan 04, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I have previously used hr systems that could not cope with the demand of a growing team who wanted to have everything integrated and cohesive. Peoplehr gave me everything I wanted and also have functions for our recruiting needs.

Cons: Can be a little confused to get the correct data exported in spreadsheets with ease. There is help online however.

Great product and professional service!

Dec 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Variety of functions - Good customer support - Intuitive and easy to use - Looks good - Modular so can add bits on later

Cons: - Some bits are complicated and training is very brief and quick - longer training may help. Have not been shown how to use the app or even how to download it etc. - More detail during initial briefing before product is purchased. I was told 'yes it can do that' quite a lot but now we actually have it we realise that it can do it in a round a bout way but not always the way we were lead to believe

Competent product

Dec 21, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Comments: Maintain the quality of your chat support team. Don't try to cut corners on that area as they've been fantastic thus far.

Pros: The best part of PeopleHR actually has nothing to do with the product itself but with the chat support feature. Anytime that I've had an inquiry, the team on chat support have been extremely helpful. It's good to know that there are people on standby to support me should I need it. The user interface is also pretty well done once you get to grips with it. Obviously user interfaces will always be extremely subjective but PeopleHR goes for a clean look. Don't let the the temptation to cram in new features cause PeopleHR to become bloated over time.

Cons: I'm still fairly new in terms of experience with PeopleHR, but I do wish the performance reviews feature set was expanded upon. It's a bit confusing and doesn't fall in line with how I would personally prefer to use it. It would be nice if there was way to better keep track of performance reviews on a casual level. Perhaps a simple system where you can only insert new review dates once the relevant document for the previous one has been uploaded.

PeopleHR Review

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Comments: Great package, highly recommend.

Pros: The system is very easy to use, it has great functionality and is really cost effective. The add on of the expense module is also great.

Cons: The reporting side could perhaps offer more 'standard' reports than is currently and I have difficulty building bespoke ones.

One stop place for Holiday/HR Need

Dec 20, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Great product. I cannot fault it.

Pros: The best thing about this product is the ability to bring most of our HR needs into one cloud based platform. The speed with have been able to implement this has been unbelievable and the simplicity and ease to use was great.

Cons: This product could really do with a scheduling module to bring it up to speed with more of it's competitors. However I assume this would drive up costs.

A great multifeature product but needs some time to learn to navigate

Dec 20, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Variety of features, system works quickly and efficiently, great design Different access levels is useful to manage multi teams and locations Clear and comprehensive planner, good there is an option to auto carry over the remaining holidays Task feature handy and easy to use Very comprehensive reports/queries feature Detailed employee profiles, ability to set personalised work patterns Great service and help from the People team plus and great online training material provided

Cons: Cannot re-route timesheets authorisations to the additional reporting line (holidays only) Would be handy to approve expenses from the email or a least to have a link ''Please log in to People to see the details'' Would be quicker to have direct link from the email into the area within PeopleHR system (e.g. to people profiles when clicking on the name) News could have a ''like'' button Notification email of New News Alert could include the title of the news, so people instantly now what is it related to Expenses app: handy features would be a possibility to enter the expenses of someone else's behalf; the app to have a scanner for the receipts which would enable to populate the fields on the expense report automatically without a need to add manually Not possible to add a link through bulk actions (document attachments only) Would be very handy to create performance reviews with different questions for the employee and the manager Org Chart: cannot delete additional information and only leave a photo and job title; cannot download pdf with org chart orientation set to left, right etc. Could have ''open in a new tab'' option

Good but could do better

Dec 20, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like the layout of the profiles we find that this is engaging for our employee populations. The planner has been a useful feature for us and we've been able to put different holiday calanders into he system and we have removed the need for excel sheet holiday trackers. We've made use of the documents section and this has meant that we are working towards a paperless office, its also very useful to have access to employee information any time, any where.

Cons: The workflow side of the system has been very difficult for us non-technical HR Managers. We've struggled to get the performance review just as we want it and the goal reminders have been annoying.

Great for streamlining HR administration.

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Combining holiday, sickness, absence, and employee information and documentation all in one place..

Cons: There are quite a lot of functions, which can sometimes a bit overwhelming when you are new user.

Does the job we need!

Dec 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Comments: Provides the toolkit we need as a small business.

Pros: The reporting system gives you a lot of flexibility and means we can get to the stats that matter, quickly.

Cons: Would be nice to have the dashboard stats link to a report to drill down into the data, rather than just show the overview.

Brought me into the 21st Century

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Love the software, love the support and I have already recommended the software to a couple of local recruitment agencies as they are looking to modernise too.

Pros: Starting to use the software to issue and store all documentation for new starters. Staff love booking holidays using the software, easy to approve too. Great reports and statistics available too which helps with end of year holiday planning.

Cons: Having to manually add my employees history is going to be a big task as all our records were paper based. But in the long term, this will be a project well worth doing.

New to PeopleHR but loving it so far!

Dec 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple to upload data Simple to use Simple to administer Plenty of scope for advanced use Great FAQ/Help section Great customer service incl. Account Management, Implementation and Support

Cons: Would prefer if data could be uploaded by client with feedback provided for any errors prohibiting uploaded noted as is available on one of their freemium competitiors. Having to upload via a member of the implementation team caused a delay that could have been mitigated if the ability for the client to upload data was available.

Good experience but could do with more hand holding for beginning

Dec 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Quicker response on emails would be good, feels like there is no way to book in a call with someone I have to wait for response.

Pros: Automation for team planning, automatic org chart. App is good for people to book holidays and other leave.

Cons: Can¿t amend some items, for instance I don¿t want length of service on my org chart, would like a way to remove this.

Great value for money and very adaptable to business needs

Dec 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Would highly recommend this system

Pros: Great value for money Very adaptable to business needs Excellent help function Excellent reporting functionality

Cons: Still being developed so some occasional technical errors As a UK system sometimes there is a delay in support for our HR team based in Singapore

High level of functionality and extremely easy to use

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Brilliant piece of software with a good support team that are always developing additional features.

Pros: People HR makes daily HR tasks very easy for us and little training was required as everything is extremely self intuitive. When you do need a bit of help their customer support is brilliant with responses times always being under 2 hours or so. People has also helped us to develop best practices, as we are a small company we don't have a HR department so the role falls on line managers and the office manager and People has helped with the added work load.

PeopleHR

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
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Comments: Overall, our company is very happy with this new platform as we continue to refine our set up.

Pros: Very intuitive to set up and very simple to use. It took me less than a month to set up the entire system but bear in mind I do have some experience in setting up and use database before. Their customer and technical services support is fantastic and they are always very responsive and helpful as well as to listen to customer's feedback with the aim to further improve their platform. Pricing is very reasonable with unlimited document storage and no contractual commitment

Cons: Like any generic software platforms, there are always limitations with customization, hence we need to try to find ways to get round some of the things we want to do and compromise on some areas. There are areas we feel PeopleHR can improve on and I am sure they will continue to work on improving their system's functionalities and features.

Great features for a care home

Dec 02, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I spent a long time researching options before deciding on People HR & I am glad I did.

Pros: Customer service has always been incredible. We've been using People HR for years & our staff have really adopted it well. It has quite a pretty interface and the team always seem to be adding new features and improving on existing features!

Cons: Some parts still feel a bit disjointed and cumbersome. Although I think in fairness this is to be expected in order to meet as many clients needs it is to be somewhat expected.

Solid HR Software

Nov 21, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I do like PeopleHR, but I feel there are improvements in the way it functions and the dashboards that could really help the HR users.

Pros: Individual log in and user accounts makes the self service part of PeopleHR really user friendly and saves HR a lot of time. The interface is good and simple to use for the most part.

Cons: The reporting is really poor, the system is a little clunky and outdated and admin accounts are cluttered with a lot of information that is hard to find unless you become an expert in knowing the system

Chaos to control

Nov 21, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: Customer support when I've had queries have been excellent - super fast to respond and very helpful.

Pros: It makes it super easy for my team to apply for and be approved for leave. I also really value the hiring module. We're a fully distributed company, so having an easily accessible portal for HR 'stuff' really ties our back office together.

Excellent and quick to setup HRM

Nov 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We are very happy with this choice, we were able to set it up in less than one month (for a 200 people company).

Pros: Very easy to setup Very easy to use Stable (i can recall only one service interruption in 1 year of use) Plenty of features and modules Reasonable pricing Continuous releases with fixes and new features

Cons: When you are power user or expecting specific behavior you might hit some limits on the system, but this really concerns the "last 5%". Customer service sometimes slow to reply to queries.

User friendly, excellant customer support

Nov 17, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: having all functionality requirements of HR portal which an organization needs (based on the Plan we chose)

Cons: I think holiday configuration for certain countries complicated, but otherwise did not find a major concern

PeopleHR, I would recommend highly!

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Comments: we are a SME sized company and this is a great tool for us. We have used this for over 2 years, and will continue to use in the foreseeable future! :)

Pros: - Lots of functions and tools - Can easily personalise to the company's needs - Nice to look at - Customer Support is always great!

Cons: There is nothing 'major' that I would call a con, there are some small points: - There is no ability to put sick pay entitlement on a record - Some areas of the interface are difficult to find

Easy to use effective tool.

Nov 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: PeopleHR is very user friendly with lots of additional features that can be turned on or off to suit business needs. The developers listen to feedback and are constantly updating and improving.

Cons: Being a retail business the working patterns function isn't the easiest to make work for us and can be a bit of a 'faff'.

Great key functions, need improvement in flexibility

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: The basic functions are pretty good, even those can be continuing improving. The Price is reasonable.

Pros: The functions of Tap in/out, Performance Appraisal, Leave Planning/Application, Thank Badges and Survey (on phone only) are key to us and those are great. It's cloud base and can be accessed from anywhere.

Cons: Lacking flexibility, like we give OFFs but don't know where to record it; ( there are only available Vacation, Sick....) The interface of Appraisal is confusing for some employees; It couldn't show who are in office on APP which our old APP shows; Some functions are not available on Desktop: e.g. Tap in/out, Pulse and Expense Claims; We can group employee for Geo Zone Tap in/out, Manual Tap in/ out.

Great product that easy to use.

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Customer support has been fantastic so far!

Pros: Easy product to learn and configure. Without having to read much documentation, you can get up and running in no time.

Cons: The only thing I can think of that is missing that would be nice to have is the ability to customize the dashboard.

Great Product with Helpful staff to get you through the tough bits

Nov 08, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Had some set up issues, but the People HR team were very prompt to help me get it sorted in a timely fashion so that the software could assist me with payroll preparations a few days later.

Pros: its brings all the staff together in one place for information to be shared with the relevant people with just a few clicks.

Cons: Functionality between several different business being operated by the same people, but I understand this is being improved.

People HR - amazing!

Nov 08, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I would recommend People HR to any HR professional looking to streamline and simplify their day to day work. I wish I had found it sooner!

Pros: I think the best thing about this product is that it can do everything (and more) that we were using 4/5 separate softwares to achieve. To be able to have all employee info and documents, ATS, sickness/holiday tracking in one place is fantastic. Also the variety of different reports you can produce with your input has simplified the process hugely.

Cons: To begin with I have struggled with setting up the ATS segment...but this may have been my impatience to get started!

Excellent customer service!

Nov 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: PeopleHR were able to assist with our awkward requests or come up with alternative solutions. Would love to see alternative versions catering for smaller companies.

Pros: Our company has quite an unusual set up and the customer support team have been able to assist and support our requests quickly. The agents are very friendly and explain processes in a way that is easy to understand.

Cons: Some of the terminology used for reporting is a bit confusing but agents are on hand to assist. There are also occasional formatting issues.

Love it! PeopleHR is the one

Nov 08, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I love it. Would highly recommend to anyone.

Pros: I love how easy the interface is and it is very easy to navigate. You can work around the system yourself without too much trouble

Cons: The only thing I struggle with is queries but I just ask the live chat and get help within an hour or so. It's amazing. Even the cons are pros!

A good system with great support

Nov 08, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Have been using for a year and a half and have no need to look anywhere at this point - would recommend to anyone using horrible spreadsheets or similar!

Pros: Manages all of our HR, easy to find most of the day to day things and does everything that you would want an HR system to do. Have had no issue running it most of the time and if things ever get stuck or you can't find things then support is top notch and brilliantly responsive.

Cons: Sometimes a bit hard to 'see' the info that you want - would be nicer if some of the top level screens were improved to give better at a glance info e.g. who has a birthday/anniversary this month, % of people with over 50% of their holiday left to take, people who are off on holiday this week/next week etc. Also some configurations are hard to find but they aren't used very often, just a bit annoying when you need to dig around

Great HR system

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: From the first point of contact with People HR I have had fantastic customer service! No question has been too small for them to answer immediately and at time repeatedly! There is no hidden costs and the system does exactly what the company says it does. Simple but effective with a genuine and honest team behind it.

Pros: It¿s simple to use and has most the functionalities of larger systems(although a little more basic) whenever you have a question Which you can¿t find on the help page one of the team answers swiftly and with genuine care to get the problem resolved

Cons: The holiday is a little complicated to get right if your industry isn¿t based around more set hours.

A good quality platform

Nov 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to roll out with lots of functionality. Good absence and holiday management. Well rounded document creation and management tool. Able to suggest improvements and ideas for regular updates.

Cons: Document editor could be more in depth and have more tags to pull information through from the employees records.

Makes life a lot easier

Nov 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We have not had a formal HR System in place but PeopleHR was really well received by everybody and will make life a lot easier for us in the future.

Pros: Easy use for Admin & Users Lots of Training videos available Great Customer Service - everybody always there to help Visual Reporting Tool

Cons: extended configuration options would be great so you can make it really your own Extended options fro Branding Option for more visual reporting

Easy to use, well thought-out system.

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: PeopleHR take their customer feedback very seriously. They consistently review customer requirements and integrate them into system developments. They are on the pulse with updates in the HR world meaning their updates are consistently fresh and relevant.

Cons: There is some inflexibility in updating tasks but I believe a development due to be released in February 18 will rectify this.

useful and effective, with few weaknesses and plenty of support.

Oct 22, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: It is perfect for SME's and hasthe potentialtomeetthe needs of global organisations with time,we have high hopes.

Pros: Explosive reports,everything in one place, good design and easy to use, easy to teach, cheap, adaptable

Cons: some areas lack specialisation, translate features are good but needs work, needs better integration wih other softwares

Very user friendly and intuitive platform that does everything you would expect and more of a system five times the cost

Oct 21, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Brilliant system, absolutely love it

Pros: User friendly, lots of good features, continued development, genuinely first rate customer service, online guides that actually make sense

Cons: Set up is very much left to the user to do but that¿s fair enough as explained and expected. Might not be the best option if you don¿t feel confident to do this

Feature rich and the staff love it

Oct 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: staff interface is easy to use - Mobile app is great. files access is also a great feature along with the planner.

Cons: Admin user interface is a bit too complicated. Staff review process needs to be more straightforward

A user-friendly people system which could benefit from a few tweaks

Oct 20, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use Historical information can be accessed quickly Great to be able to manage categories, information fields etc to tailor to your business Brilliant customer service - quick responses and answers to questions/problems

Cons: Needs more HR input - to ensure it ticks all the boxes for functionality Quite a few issues with holiday (carry over, part time, long service days) - can be frustrating to have to adapt it manually, would be unmanageable for a large business

Good Software

Oct 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: This is the best HR software I have used.

Pros: It's really user friendly and has all of the functions you need. The holiday booking is so straight forward.

Cons: From the side bar titles it isn't always clear what's what. Sometimes employees need help with this.

Great support throughout

Oct 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Would definitely recommend if you're looking for a platform.

Pros: The best thing about PeopleHR is the team on standby to help guide you through the set up process, training and to answer any questions you have about the platform. It's pretty intuitive, we've issued it to the team and found staff have needed very little follow-up training. Overall it does exactly what we were looking for and definitely helps keep things organised.

Cons: Very few cons to note, sometimes the interface can be a little clunky and restrictive when it comes to doing bulk actions but nothing too worth complaining about.

great product, that helps us have the HR organisation of a much larger organisation

Oct 20, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Would love to see some Zapier integration and a central planner where you can add sick days / holidays etc.

Pros: everything in one place, trackable, api integration

Cons: Can be hard to find things but they are there when you persist

Dedicated solution for our HR needs.

Oct 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The service has held it's own, when we've needed to record data the systems been able to always accommodate our needs.

Cons: At times things are a little difficult to locate despite the fact what you're after is always there.

Simple efficient HR software

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Overall I would recommend People HR, easy to set up and use. It has certainly simplified lots of the HR tasks and made my work easier and more efficient.

Pros: Online, clear and easy to follow for employees and administrators. All your HR records stored in one place. Electronic signing of documents, electronic submission for time sheets, expenses and holiday requests.

Cons: The app does not allow you to submit time sheets / assignments but you can submit holiday requests and expenses via the app.

Great HRIS System!

Oct 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Customer Service is excellent. PeopleHR reps respond very quickly (less than 24 hours) - User friendly for employees and the employer - Great system to maintain EE records, ATS, run report etc.

Cons: -System doesn't recognize true changes. Every entry including the first entries are changes -System doesn't allow for public holidays to be half days (Some days in the U.S are given as half days to employees) -ATS doesn't show which recruiter made a change. However, a report can be ran to show that data

Brilliant

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We are very happy with PeopleHR, they are extremely helpful if you have a problem and have always managed to sort me out very quickly!

Pros: PeopleHR is so easy to use for both admins and employees. It's simple and efficient and extremely good value for money. I would thoroughly recommend it to anyone.

Cons: No manual. Whilst you can find answers to most if not all queries through the 'Help' section it would be great to have a complete, downloadable manual/how to guide.

User friendly software

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: It's a very good software and their CS Team resolve any queries within seconds/minutes, offering a very professional solution and approach

Pros: Good displays, with a wide range of data to create reports, easy to create new joiners and manage leavers

Cons: Certain functions require action from the software developer and some others could be included to expand the tasks that the HR role involves

A good fit for any size organisation

Sep 22, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: A fantastic product that greatly improves our existing HR processes. From purchase, through setup and finally deployment the support was excellent

Pros: Fantastic feature set, offering a cohesive and single solution to HR issues, from staff holidays through to disciplinary case management. Flexible enough o accommodate unique processes/data storing, and a consistent interface throughout.

Cons: Would prefer a more simplified view for staff. Sometimes it feels like views were just modified to take data out from the more richly developed managers sections.

Brilliant system that makes HR Admin more efficient and provides benefits across the entire workfirce.

Sep 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I cannot fault the system, am always amazed at the new functionality that often gets added and have always received great customer service.

Pros: I love the simplicity of the peoplehr system which makes it very easy to use. It keeps records updated and provides useful reports for management reporting etc.

Cons: Setting up Company documents/templates can be a little time consuming. Other than that, most things do get reviewed by peoplehr and if they can make any adjustments, they do.

Great software and unbeatable support!

Sep 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Highly recommend

Pros: Self service is easy to operate for staff Holiday functionality works very well Clear layout Customer support is amazing and good training provided

Cons: Holidays are based on hours worked rather than days worked which means it is not always accurate for our business.

Still finding my way through People HR, so it might not be a complete review or a fair representation

Sep 21, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: All good so far, still getting used to the system over all and I think it does what it has to

Pros: One stop shop for everything HR related, also customer service has been really helpful with whatever query I've had. Relatively easy to navigate from an admin perspective. Also still discovering many features. Does what I need it to do which is good.

Cons: My employees aren't too delighted with the actual UI, but maybe they haven't gotten used to it. Not dully "customisable", I think a few features are still being worked on. but would be great to really be able to control absolutely every feature of who gets to see what and how - mainly in the overview section. Would be great to have more tailored packages for companies (i.e. I don't use some features in the package) but could be using some in the package - would be great to pick n mix - maybe I'm being too picky?

So helpful!

Sep 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The help team are always available - you can read your help answers later by email if you're not on the system at the time the answer comes back - which is usually straight away or within 20 minutes. There's little emoji's to rate your reply too - they are very happy to please. Its a very user friendly system.

Pros: Everything in one place! the system can be adapted to your own business with different categories for leave/training/CPD sabbatical - you name it! emails are sent welcoming new team members

Cons: The photos can appear a bit distorted sometimes, there's nothing else! The dashboard sometimes isn't relevant to my use;

People HR

Sep 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Very user friendly. Excellent visually. Great reporting.

Pros: Very user friendly. Has been received well by the team especially booking holidays and ease of use with performance reviews.

Cons: More training or modules for setting up ripples or ATS. Would be great if succession planning could be added. The word template is not great needs updating urgently.

Cost effective and efficients for SMEs

Sep 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: It has streamlined many of our processes.

Pros: Very easy to use, helpful advice from support team, employees love the App for booking holiday. The software is regularly developed and updated to bring further efficiencies and they're genuinely interested in user feedback.

Cons: Implementation could be better advised/directed and possibly the cost of training the administrator absorbed into the costs to enhance the overall experience.

Makes my job a lot easier!

Sep 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: People HR really helps a lot with the admin side of my role. The workflows save time with onboarding and offboarding and the ability to run queries off of anything in the system is very helpful.

Cons: Sometimes the functionality of the system doesn't always work. Occassionally there are simple tasks that I would expect it to be able to do but it can't. However, this seems to be improving with every update.

Very good platform, makes user experience straightforward

Sep 11, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Overall very happy we purchased the software - the speed of customer service and reply is fantastic

Pros: Ease of booking annual leave and saving employee details is great. Does not require a lot of training to use

Cons: I think there needs to be better user experience design, and a more intuitive recruitment tool with more features.

Easy and straightforward software for everyone, analytical reporting could be improved.

Sep 11, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: User friendly nature Self service aspect Speed and friendliness of help received from customer support

Cons: Reports sometimes a little confusing and limited, perhaps add the element of pie charts. Org chart not very flexible.

Best HRIS ever used

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You can shape the system into whatever you want. The performance module is a fantastic addition and is easy to use from both the managers and employees perspective.

Cons: Sometimes the system can be a little clunky and we've had to build workarounds for a number of processes.

People HR - easy to use

Sep 05, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's really easy to use for both the HR team and the employees. Employee's also really love that there's an app that they can access from home.

Cons: It is a bit limited in its abilities for some areas and you can't adjust it to suit your needs. Additionally in some reports, such as absence, it is hard to decipher the information that you want.

Customisable HR software

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The product is generic with the ability to customise different aspects. People HR listen to their customers feedback and when a new release is developed there are tweaks to the product as well as new additions to the feature set.

Cons: The rights of access could be more granular. Some features require users to have set up the app (Pulse).

So easy to use and intuative. Its a great system and makes my job easier.

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I would recommend this product highly.

Pros: Its is so straightforward. I am new to the system and have picked it up easily within a few days. If I am stuck I have used the support function and have been responded to quickly, politely and helpfully. Fab!

Cons: I haven't found anything to date that I have concerns with. Compared to the previous HR system I used this is a breathe of fresh air.

An excellent economic solution to our HRM administration.

Sep 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Both the sales, implementation and customer service staff are friendly, knowledgeable and really can't do enough to help you.

Pros: Ability for employees and managers to self service holiday and absence management. Looking forward to trialling the new employee feedback Pulse functionality.

Cons: Some limitations. Mainly functionality between the app and desktop. Expenses app only, but timesheets are desktop only :-/ However PeopleHR are constantly listening and making improvements with an 'ideas' website that allows users to make suggestions and vote on suggestions made by other people.

Great customer service!

Sep 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: A really great system ideal for a small to medium sized businesses where budgets need to be carefully considered. The support team are always willing to work with you to help resolve issues and even accept feature requests. I recommend this product highly - it has made the administration associated with my job much easier to handle.

Pros: Almost instant replies from the support team which are always helpful and well thought out. Feature requests are accepted which is fantastic. The support site is full of useful 'help yourself' answers and the system has been built with HR rather than IT in mind.

Cons: That we don't use more of the functionality on offer - there is a wealth of features and modules which I think would be useful to many businesses, unfortunately we just don't use them at the moment. I am hoping this will change very shortly.

Excellent customer service and a great system

Sep 05, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Thanks again for all your help and support! We cant wait to fully start making the most of the system!

Pros: The customer service is outstanding. We are a small company so implementing a system like this is a big deal for us- we were looking at simplifying operations as we currently use different systems for holiday booking, employee praise and expenses. I therefore had hundreds of questions to ensure that we were making the right decisions. The chat feature is extremely useful as you get a quick response to questions and do not have to leave the system to ask. Special thanks to customer service agent who has been very helpful even when I have been asking multiple questions on a daily basis! The system is easy to use and has lots of great features which are really good value for money. I have looked at many other systems and this one definitely came out top for value for money, features and customer support.

Cons: Some of the settings are complicated to find and change- would be better if they were all in a centralized location- however once all set up this is a minor inconvenience. The pulse surveys are a great addition- however it would be good if you could access this from the desktop site and also could have the option of making these anonymous. The expenses section- we use Expensify currently- would be useful if you could scan receipts for information so the form auto fills as this is how it worked in Expensify but just a minor con. Finally, we allow our employees to Swap their normal working days- would be good if there was a specific capability for this rather than adding as an event as this allows you to swap out and not guarantee that the employee has swapped out also.

PeopleHR has really helped us to get organised, and given a level control to our staff that they didn't have previously.

Sep 05, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Customer support is great. We ran the free trial before committing, and every question/query I had was answered promptly. I was even offered a video call to guide me through the functionality.

Pros: As a small company we had lots of different systems and spreadsheets for things like annual leave, overtime, sick leave etc. This was a management nightmare and we were always at risk of missing something or making a mistake with something. Now we have PeopleHR everything is stored in one tidy place, and the submission process for staff is much better.

Cons: At the moment, I haven't really found anything that I don't like. It takes time to set up and input your staff details, but that would be true with every HR system, and the interface is user friendly which helps.

Not the most intuitive or flexible, but you get a lot when you take some time to really study it

Sep 05, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Comments: Very happy with Will in support to help sort out our integration with Greenhouse.

Pros: I like how customer service is pretty on point and how a lot of data is available to you, when you take the time to learn about the system.

Cons: PeopleHR is not very flexible. For example: you cannot remove items from a self-populated drop-down if previous employees (leavers) still carry one of those items on their name. Or: department, salary and line manager is in 'personal' rather than in 'employment'.

Great tool

Sep 05, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Fantastic customer service

Pros: Very quick workflows, great features that make HR related tasks much easier. Reports are very useful, and I love the fact that there's only 1 menu set for managers. No fuss.

Cons: It could be much fancier. It has a slightly dark background, I'd like it a bit more interactive. Had some difficulties with uploading staff photos.

The Support from the Customer Services team is exceptional

Sep 05, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: The customer support team are absolutely brilliant, will help with walkthrough queries any time and are really knowledgeable when you ask them for help, extrememly professional and friendly at the same time in every interaction.

Pros: That it is always in development so will always improve The features are extensive the planner functionality is really user friendly

Cons: In set up it would be good if there is a configure to bespoke templates option based on common processes - e.g. new starter, leavers, probation reviews, contractual updates etc or if this can be revisited post set up once the system is up and running. to help with internal resource and delivery. There should be some out of the box ripple templates to map to query for ease of set up We wold really like an API for both Xero & Harvest to link to our payroll & time billing systems

PeopleHR streamline's Immense's HR function and appears to be a scalable solution to complement our company growth aspirations

Sep 04, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Intuitive user interface. The planner is very useful to allow me to see when my staff are on leave. Integration of the planner with Outlook calendars is very useful. The ATS feature allows us to track vacancies and applicants through our recruitment campaign - something we didn't have in place beforehand

Cons: Built-in reports are useful (like overall holiday bookings) but don't allow you to click in to overall stats to get a breakdown (i.e. show outstanding holiday bookings by employee). Also sometimes some error messages are not explained enough - for example until I contacted help via online chat (which was very good) it was unclear why a combination of holiday and other event bookings wasn't being accepted (turned out as it was half day to one and half day to another they had to end / start at 1:30 which wasn't clearly indicated)

People HR has made a huge difference to our HR Function

Aug 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: People HR is great! It is user friendly, the support is first class, and amendments are regular and helpful. The user requests for changes are brilliant and often result in smoother experience for users and admin alike. We are very happy with the system, and the price is great too!

Pros: Self Service - annual leave is managed by the staff now, saves hours! Thanks - getting people to acknowledge their colleagues. Ease of use, the App is now brilliant

Cons: Letter writing is slower than I would like It would like to be able to select a few staff and jump between them rather than having to come out and start again

PeopleHR

Aug 17, 2017
3/5
Overall
1 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I really like their performance appraisal system and how it generates a 350 feedback. The organizational chart is also a neat feature to lay out the organization and all of our employees.

Cons: PeopleHR seems to be geared more towards companies in Europe or the UK. It was a little difficult navigating through the system. In addition, to personalize the program towards the company, PeopleHR requires data imports and integrations to be done by your company's own IT department.

Having used a number of HR Platforms, People HR is by far the best

Aug 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Think you can tell I really love People HR, it makes my job as a HR Consultant so much easier having everything in one place. I particularly like the queries facility, and probably use it everyday for something. Also if I have a question I usually try the 'get help' tab but if I struggle the help desk guys are great too.

Pros: People HR is a very intuitive piece of software, its just so easy to operate. We've watched it grow as our business needs change, not only can you use it for basic tasks like monitoring holidays and absence. It is possible to run the full employee life cycle of an employee from recruitment via the ATS tab to monitoring the employee's progress via the progress tab. We've recently used the facility to upload payslips to our system which will be a huge saving in stamps and stuffing envelopes!

Cons: Sometimes the queries facility baffles me, there are so many options, not really a con just a comment.

Overall PeopleHR is an easy to use and reliable product

Aug 16, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: It's a great product and apart from the one negative I have, it's great! For everyday, HR needs this is a great and simple solution.

Pros: HR Policies uploads Signatures Required for HR Policies or other documents including 1-2-1's Easy to Use user interface - little training needed to use News Dashboard is great for updates Along with the reports you can run for the organisation

Cons: No in-built rota system. Running a 24 hour contact center makes it problematic to work on a system that operates Monday to Sunday including night shifts. However, found a work around, but it would be a better experience if everything was in built within the system

Awesome! :)

Aug 16, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Comments: Overall its a great programme once you get comfortable using it , its a dream to use.

Pros: Easy access to all employee docs/info. Great to see all of the applicants who have applied for open vacancies.

Cons: That you cant copy and paste, you have to put in everything manually more chance of mistakes especially with tricky email addresses.

Software HR Solution finally

Aug 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: As a small charity, for a long time we needed an online comprehensive HR management system. People HR is now providing everything we need, with excellent back up support, online chat and a library of self directed solutions on video to guide you through the more complex elements of its functions.

Pros: This project is very comprehensive, when we tested it on trial, we thought it would be outside our price bracket. As as small charity affordability and functionality is key

Cons: It takes a while to get the hang of the queries/reports. I am unsure we would use the reports function

A great inexpensive option for small to medium size businesses

Aug 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy for employees to use the basic functions which reduces management time. Printable guides for most features. Cost effective for smaller businesses. Online support is really good.

Cons: Some admin features are a bit clunky due to hidden elements that aren't obvious and not shown on the guides (these were sorted by using the online chat) There is no ability to change default settings on the 'Tasks' menu so that you can always hide completed tasks. This has to be selected every time you to into Tasks. The ATS displays candidates after they've become employees. It would make more for them to disappear from the ATS screen as the ATS history displays on the new employees record.

Very good

Aug 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how it is very simple and simplifies our HR function for a small business. Easy to set new people up and save important company HR documents. The support team are really great too and always try to come up with good solutions.

Cons: When you get into the nitty gritty it doesn't always let you do exactly what you need like the minutiae of holiday for part-timers.

overall good product

Aug 15, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: please create/improve rota system

Pros: very user friendly interface very easy to make changes like the history on all changes really like that its available on your phone via the app

Cons: hard to search data customer service is sometimes slow to respond difficult to use for PT staff on random hours

Fantastic

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Very good

Pros: Very responsive. Excellent customer services. Got back to me by email very quick even on a Friday evening.

People HR has helped us to access our employee information with speed and ease

Aug 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: it is fairly simple to use and the calendar , the detail you can add to the employees and the documents section is very useful!

Cons: the reporting section could be improved so that we can get clearer and more informative results from it

very straightforward system with hands on support

Aug 15, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Would recommend this system.

Pros: It's ease of use and the support - every query I've had has been answered quickly. Staff have not needed training and it's made holidays etc very visible to them.

Cons: I find the report building a little complicated. When I set up a member of staff the login email seems to get sent to their junk file - would be good if it went straight to their inbox.

It is a goodm, easy system for a small business.

Aug 15, 2017
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: We have grown as a business with complex working patterns, salaries etc and this system isn't built for large organisations.

Pros: Easy to learn and understand it's capabilities, plus the support received via webchat or phones is really valuable.

Cons: It is a very basic system which is reliant on users controlling a lot of information (i.e. overtime, bank details, address) - as the system doesn't fully integrate with any payroll systems, this makes it quite difficult to manage data. The system doesn't seem to be very intelligent or progressive for a growing business.

People HR has transformed HR in our business

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Comments: I love the ideas page - where we can contribute in regards to new functions we would like to see on People HR

Pros: Ease of use Reporting function Helpful customer service Regular updates/improvements All employee information in one place

Cons: I think the training matrix could be improved. I find the reports a bit clunky. The 360 feedback should be separated from the Managers comments on the performance review. It's difficult to keep anonymity with the 360 and Managers comments all on the same page.