People Apps

People


4.5 / 5
308 reviews

Who Uses This Software?

People delivers an HR administration solution for ambitious HR professionals. The solution makes a difficult job more fun and helps HR to earn a more prominent role in their companies success


Average Ratings

308 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $4.00/month/user
  • Pricing Details
    Transparent prices, everything included, priced for life, no increases
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • People Apps
  • www.peoplehr.com
  • Founded 2013
  • United Kingdom

About People

People delivers an HR administration solution for ambitious HR professionals working in small and mid-sized companies. Unlike manual or older systems that are frustrating to work with, the People solution constructs insightful graphic reports, offers expert follow me guidance, and engages people on missions through high-impact tasks. The solution makes a difficult job more fun and helps aspiring HR professionals eager to earn a more prominent role in their companies success.


People Features

  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Lifecycle Management
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruiting Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management
  • Aggregate Reports
  • Comparative Reports
  • Customizable Questions
  • Group Summary Report
  • Individual Reports
  • Question Library
  • Rater Selection
  • Rater Tracking
  • Self Service Portal
  • Supports External Reviewers
  • Assessments
  • Background Screening
  • Candidate Tracking
  • Internal HR
  • Interview Scheduling
  • Job Board Posting
  • Onboarding
  • Recruiting Firms
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Workflow Management
  • 360 Degree Feedback
  • Appraisal History Tracking
  • Compensation Management
  • Custom Rating Scales
  • Individual Development Plans
  • Objective/Goal Setting
  • On-going Performance Tracking
  • Peer Appraisals
  • Self Service Portal
  • Self-Appraisals
  • Skills Assessments
  • Budgeting & Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

People Reviews Recently Reviewed!


A good HR system with great potential

Sep 25, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
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Comments: Although I've listed more Cons than Pros the system is good and I'm enjoying using it, but its by no means perfect. As long as you go into the PeopleHR experience with your eyes open and a realistic expectations you will find the system easy to use functional and it will add value to your business. None off my Cons are show stoppers they are more annoying than anything, but loads of annoying niggles can add up. Having used many HR systems over the years they all have quirks and limitations, PeopleHR are very proactive and I'm sure these will all be addressed in the future

Pros: The People HR platform is a easy to use and relativity simple HR platform that gives small / medium sized businesses a flexible HR solution. We've been able to get up and running in a few weeks with little intervention from the People team, which is a testament to the usability of the system. Out of the 11 platforms we looked at People gave us the best value and of offered the widest amount of functionality. The system is constantly being developed with new functions and features being added on a regular basis, due to the modular nature of the system you can cherry pick the parts of the system you need to use helping with the deployment process. The ability to create custom forms (though the logbook) adds a unique level of on the fly customization which lets you capture additional data removing the use of third party tools. There is a decent amount of supporting documentation (written & video content) which makes getting going really easy. The reporting out of the system is also really solid and very flexible. You can load your own data !!! (this is a great feature)

Cons: The custom logbook forms are good but are also very limited, and working with them can be frustrating . It can take some very creative thinking to get them to behave in the way you want, this can be very frustrating. (this feature has so much potential and more development would greatly enhance the functionality and impact the system has) The ripple workflow engine is very "unique" and does require a solid understanding of the system to make best use of it. There isn't a "test now" button which means when you build a workflow, you have to sit about waiting to see if its worked which is time consuming and a little frustrating. The guys on he support desk are really knowledgeable, although it can take along time to get the right answer out of them. They are prone to making assumptions about your request with out fully understanding your requirements, and you end up going round the houses. There isn't a customer roadmap showing platform development, understanding whats being worked on would be really useful. Training matrix offers little functionality and currently isn't very usable After a few weeks of use you start to notice there are lot of unnecessary clicks when navigating the system, e.g. to jump between employee records takes 4/5 clicks, when making a single change across multiple records this can become very annoying. There are parts of the system where you assume you will be able to click on something e.g. when looking at a line manager you can see all their direct reports listed, but you cant click on them to view their profile. Cant click on employee profiles from the org chart To assign an employee goals they have to have an active performance review You cant have goals linked / team goals If you want to add the same goals across team you have to copy and paste each goal to every individual team member The performance review isn't "smart" there is no ability to add weighted questions. You cant have an employee involved in more than one performance review at a time. No ability to plot your staff into a 9 box talent matrix using the outcome from the performance review (having to do this off system using a separate tool) The implementation process is a little vague, with little project management from their side. e.g. handing over data to be uploaded and not being told when this will happen. Our system training is being delivered after having the system for 2 months, we could be using elements of the system completely wrong and wouldn't know. When uploading data into the system, the data was "adjusted" by the system during the upload process which caused a random (/nr) command to be added to all our employee addresses, I still haven't had a response as to what happened. This means i have to go through 110 employees and remove this manually....

PeopleHR Review

May 21, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: - Good UX - Link from recruitment to staff - Ability to include a multitude of HR functions on Logbook - i.e. 360 reviews

Cons: Areas for development: With GDPR coming in, it would be extremely useful for PeopleHR to have retention dates on documents (this would show under the GDPR when we were required to dispose of the data) A automated chase for feedback. For example, if we could input the date of an event (i.e. appraisal) onto the individuals calendar, we could then set up automatic chases at specific time periods before the event. A look into how training can be better incorporated into the system Option for admin to see all employees calendars at once (similar to google calendars) A greater focus of customer service via phone - Online chats are good but email is time consuming. It is also helpful for the PeopleHR IT support for them and the company to be able to share screen to resolve problems Remove gender option. There is currently only a binary option for gender. Although we can add more through logbook, those who are already classified as male or female cannot be unticked. For admin to be able to view 2+ profiles simultaneously When refreshing the employee page, for it to not return to the alphabetically ordered current staff view but where you left of. Or, an option to choose in settings We have added our appraisal system via logbook. Our appraisals require individuals to refer back to a word/pdf doc. It would be great for our team to be able to access these documents through logbook when completing the appraisal. Statistics - feedback is a fundamental part of our business and the ability to analyse, for example, who has completed feedback over a time period would be extremely valuable For certain information to delete automatically on the day after an employees leave date. For example, work email. For salary updates to automatically calculate the salary per year based on the hours worked for part time staff To notify or automatically delete doubles in the ATS section

Intuitive, clean and simple

Mar 05, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: For SMEs who have the infrastructure to run a cloud-based system, it is great value and is deceptively powerful. Like all subscription based products, it is constantly evolving and growing and they are very willing to listen to feedback and feature requests. Customer service is friendly, effective and second to none. It is much cheaper than competitors that don't offer a great deal more in functionality and if you are shifting from paper and Excel spreadsheets, you won't to be sorry you made the move.

Pros: It is easy to use even for non-technical staff, so it is relatively easy to implement even with a workforce that has predominantly not grown up in the digital age. It is simple yet sufficiently customizable to enable it to be shaped to many if not all of the idiosyncrasies of your own organisation. It is modular, so you can take (and pay for) only as much functionality as us useful to you or that your organisation can cope with. The customer service is excellent. Queries are dealt with quickly and satisfactorily, which is important with an evolving product like this which is constantly in improving development.

Cons: There are times when I've felt I'd like a tiny bit more ability to alter things or building upon them. An example is the 'return to work' functionality, in which I would like the ability to add a few more questions or to alter the tone of the existing questions. There are ways to work around this but I'd like to be able to do it within the native functionality of that area of the software. But as I say, if I feel that strongly about this there are workarounds available so this is more about the ability to tweak to the nth degree of personal Al taste, and of course they have to stop someone...but the ability to add custom fields to any area of the programme (or even just to forms that already exist) would be a big plus in my view.

Excellent customer service and a great system

Sep 05, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: Thanks again for all your help and support! We cant wait to fully start making the most of the system!

Pros: The customer service is outstanding. We are a small company so implementing a system like this is a big deal for us- we were looking at simplifying operations as we currently use different systems for holiday booking, employee praise and expenses. I therefore had hundreds of questions to ensure that we were making the right decisions. The chat feature is extremely useful as you get a quick response to questions and do not have to leave the system to ask. Special thanks to customer service agent who has been very helpful even when I have been asking multiple questions on a daily basis! The system is easy to use and has lots of great features which are really good value for money. I have looked at many other systems and this one definitely came out top for value for money, features and customer support.

Cons: Some of the settings are complicated to find and change- would be better if they were all in a centralized location- however once all set up this is a minor inconvenience. The pulse surveys are a great addition- however it would be good if you could access this from the desktop site and also could have the option of making these anonymous. The expenses section- we use Expensify currently- would be useful if you could scan receipts for information so the form auto fills as this is how it worked in Expensify but just a minor con. Finally, we allow our employees to Swap their normal working days- would be good if there was a specific capability for this rather than adding as an event as this allows you to swap out and not guarantee that the employee has swapped out also.

A great multifeature product but needs some time to learn to navigate

Dec 20, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Variety of features, system works quickly and efficiently, great design Different access levels is useful to manage multi teams and locations Clear and comprehensive planner, good there is an option to auto carry over the remaining holidays Task feature handy and easy to use Very comprehensive reports/queries feature Detailed employee profiles, ability to set personalised work patterns Great service and help from the People team plus and great online training material provided

Cons: Cannot re-route timesheets authorisations to the additional reporting line (holidays only) Would be handy to approve expenses from the email or a least to have a link ''Please log in to People to see the details'' Would be quicker to have direct link from the email into the area within PeopleHR system (e.g. to people profiles when clicking on the name) News could have a ''like'' button Notification email of New News Alert could include the title of the news, so people instantly now what is it related to Expenses app: handy features would be a possibility to enter the expenses of someone else's behalf; the app to have a scanner for the receipts which would enable to populate the fields on the expense report automatically without a need to add manually Not possible to add a link through bulk actions (document attachments only) Would be very handy to create performance reviews with different questions for the employee and the manager Org Chart: cannot delete additional information and only leave a photo and job title; cannot download pdf with org chart orientation set to left, right etc. Could have ''open in a new tab'' option

Non-flashy well-provisioned HR IS

Jan 15, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Having been using the system for only a month I am already finding it very useful, and think that going forward and finding my way better around the system will only improve it further!

Pros: The employee screens are useful, and a far better way of storing data than in Word docs (as we were previously). I also like the way icons for different leave types/ absences show up for staff who are away when viewing the full staff list. We have recently undertaken our annual reviews in People for the first time and after some teething problems this also appears to be working well. The 360 form completions is again much better than emailing different reviewers and compiling feedback in Word. Finally, I would like to give credit to some of the automatic features which make the HR Manager's job easier - for example, on return to work from sick leave a member of staff is automatically emailed and reminded to complete a Return to Work form. This is great!

Cons: The system has a lot of functionality and it can sometimes take a while to find what you are looking for. The UX is a bit clunky and there could be more ability to customise - i.e. I do not use a lot of the default items in the lefthand toolbar (e.g. training/ news/ notification) and if I could remove these it would mean I didn't have to scroll to the things I DID use. Furthermore, the fact that in reviews it is possible for the Manager to write over the Employee feedback seems very strange - 1) it creates the possibility of erroneously deleting comments, and 2) it would potentially allow a manager to edit or remove negative or unwanted feedback.

Having used a number of HR Platforms, People HR is by far the best

Aug 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Think you can tell I really love People HR, it makes my job as a HR Consultant so much easier having everything in one place. I particularly like the queries facility, and probably use it everyday for something. Also if I have a question I usually try the 'get help' tab but if I struggle the help desk guys are great too.

Pros: People HR is a very intuitive piece of software, its just so easy to operate. We've watched it grow as our business needs change, not only can you use it for basic tasks like monitoring holidays and absence. It is possible to run the full employee life cycle of an employee from recruitment via the ATS tab to monitoring the employee's progress via the progress tab. We've recently used the facility to upload payslips to our system which will be a huge saving in stamps and stuffing envelopes!

Cons: Sometimes the queries facility baffles me, there are so many options, not really a con just a comment.

Good software that covers a wide range of functions.

Mar 24, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: I have booked for a trainer to come in and help us to understand the system fully so we can start using its full capacity, so I am sure I will be able to give more detail after this when we start using it properly, but at the moment I am impressed with what it can and will do for us as a business.

Pros: The software and functionality is great, the support when you click the help button to chat with Advisors is always very helpful and they are great in answering with any queries and offering fantastic customer service.

Cons: This was implemented into the business before I joined, and the person that did this did not train anyone on the system. From what I have been able to use so far it has been good, and looking at the functionality and capacity for what we can do I am quite excited for as I think utilising this properly will slick up a lot of current processes we have.

Excellent system which makes transactional HR activity so easy to use for administrators, managers and staff

Jul 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: I have worked with many HR systems over the years which have been restrictive, cumbersome, difficult to use. PeopleHR is none of these. It is an easy to use , flexible, reliable system which continues to improve month on month. The support function is second to none. They always resolve any queries or problems quickly and efficiently and the' how to' guides are very helpful in both written and video format. Highly recommended.

Pros: Cloud based so easy to access from anywhere including mobile access Easy to use and navigate with great support centre and advice readily available either online or by phone Supports all transactional activity and much much more including performance management, recruitment (end to end), training Templates provided which can be adapted to suit the indidvidal business Easy to run and export queries and reports Continually being improved with end user feedback taken on board Great value for money

Cons: Expenses module currently only available by mobile App. Bulk upload functionality limited at present

Great System and Very USer Friendly

Jul 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: >Query Builder - Easy to use report builder to extract information from the system, I use this feature for the bulk of our payroll data. You can customise each query and save it so you can use again. It also has a filter feature so you can filter your data for a specific period, location or company. You can extract most data from the system using this feature. > Employee Planner - Very easy and user friendly layout, can instantly see sicknesses, absence and holiday for the current month or year. Easy for managers to log and manage. >Documents - Easy to store all employee personnel documents electronically. It also has a signature option where you can request for a document to be signed. We use this feature to issue contract, changes in terms and regulator training. You can also extract a report using the query feature to check who has/hasn't signed.

Cons: the only con I have is probably the dashboard could probably be updated and be more interactive. Also the data when you export into excel (especially sickness/absence) comes out in a custom format which when doesn't work from a payroll point of view when using for deductions.

Our managers love it, and our staff love it.

Jul 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: Very friendly customer support team. Very user friendly. The start-up key is that administrators get familiar with the access level and such very well after understanding the feathers and functions via introductory sessions. Place for general company information and forms; onboarding of new employees that are off-site; automated time off requests/approval; data and set or custom reports at your fingertips and will convert to excel with click of a button! Track turnover; very easy to give access to certain people or give people only access to certain documents. Easy to use and the help online is extraordinary! The on line videos and information is great and if you cant find what you need its easy to send an email and their response has always been within 2 hours and spot on!

Cons: This is a tough one, since it's difficult to come up with something that doesn't work, or doesn't have a solution in the works. Maybe the mobile capability could be improved may be an app would be a good idea :) Overall, is this a very minor, infrequent problem.

From Paper to electronic

Feb 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Make sure you have a team to implement the software!

Pros: Great to track holidays, absence and employee details. We've gone from paper to electronic with these aspects and also personal development reviews. It has been a transformation for our managers to find everything in one place and it has reduced our administration - also stopped us killing lots of trees! Eco. We can process accurate reports very quickly which helps with reporting to the Board. The ATS tracks candidates in one place, with full visibility as to where they are in the process for managers. When a candidate is successful, you can create them as a new starter in seconds.

Cons: We also bolted on the recruitment ATS module but we cannot report on the data from this which can be frustrating. It took us a long time to get our jobs boards to feed in to our careers page which then fed in to PeopleHR to have candidates all in one place.

Good product which is great for small to medium size firms

Mar 03, 2016
5/5
Overall

4.5 / 5
Ease of Use

4.5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: There were a number of key areas that I like (as an HR Consultant) about PeopleHR, they are: The ease of set up. You can from sign up to engaging with the system in around 24 hours. They give you some handy Excel sheets to aid with bulk upload and they manage this for you. The ability to test the system for 30 days. A lot of HR information systems give you 14 days which is too short to get a proper sense of the functionality. Personable support. More often than not, I have had my queries responded to in less than 15 minutes. There is one element that I found annoying but I'll pick that up in the section below! You don't need a credit card to sign up. I think that this is key as it means that they are trusting you to engage with the software rather than being forced to sign up to something by mistake.

Cons: Not that much really apart from the odd occasion when the response from support has been a little less than helpful. It's felt like the responder hasn't properly read my query and just responded with a very generic response

Recommendations to other buyers: Take the time to test out the system, maybe get a small group of people involved.

IT Training and Systems Support

Jul 27, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We've been using PeopleHR - or PHR as we call it - for quite some time now and have become heavily reliant on its many features. The customisation of bespoke screens has helped us stream-line some of our internal processes such as providing an audit trail of authorities for things like equipment issue and return, or system access approval. For us - PeopleHR is an ideal tool with its many flexible features and functionality - from working hours, absence and holiday recording, to management and e-signing of documentation. The Support Team also provide great service and quick responses to any questions. What's not to like !

Pros: Lots of flexibility - if you need a particular "thing" which isnt covered - just build your own screen! Reporting and exporting is so easy - especially with Query Builder which can be given to teams to extract information relevant to them. Management of Absence and Annual Leave is great for individuals and managers alike - with clear information displayed to users. Configurable access right down to individual level if necessary

Cons: To be honest there aren't any serious issues we have encountered with PeopleHR. In the early days we found the appraisal functionality a little limited but that has been addressed.

Great HR Tool!

Apr 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Comments: People HR gives us the freedom to pretty much do everything we need to. The API access has helped us create a number of dashboards via external reporting tools to see stats more easily and bundled in with the rest of our company reports. It's really easy to use and the approval workflow is solid. You can store staff reviews, disciplinary documents and contracts of employment for a one-stop HR shop.

Pros: Ability to store HR documents Ability to include more than one "Report To" Mobile App The fact that you can include TOIL Ability to split and only show certain teams API access for integrations You can give specific access to certain queries and not others

Cons: I don't think you can book more than one 'event' on the same day. e.g. WFH (am) and TOIL (pm) which is a regular occurrence here.

Everything I Need in One Convenient Place

Jan 29, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Apart from all the obvious multiple features, what we like is the receptiveness of the support when we have a stupid question, they are very patient even when we're sure they would prefer to let out a long sigh. We also like to see that the people at PeopleHR listen to our ideas for how the product would work better and prove their commitment to their customers by regularly releasing some real, value add enhancements! If we had to choose two favourites we have found that the simple holiday and absence management and the ease of setting up and activating performance management routines has made life easier for everyone.

Cons: Regards the product we don't see anything to dislike, rather we would like some enhancements that would help us reach the areas we need to get to with less touch-points, such as making the dashboard more interactive and allowing managers to have more options currently only available to Administrators. Regards the vendor we can only say good things. They quietly go about their business without being pushy and only get in touch when we ask for support or when they have good news to give.

Recommendations to other buyers: The simple answer is ... why haven't you joined the PeopleHR revolution already!

Good value for money database and it does what we need it to do.

Jun 28, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: It was the best system for our limited budget we found on the market and have been very happy with it. We like the fact that it's evolving as customers request changes - they're listening to us!

Pros: It's quite simple to use and get up to speed with. The company are open to suggestions and are actioning suggestions from users all the time with their upgrades. We've been able to tailor sections to our needs which is very welcome.

Cons: We would have liked to be able to tailor more sections but realise this is not always achievable in a system which needs to be suitable for everyone. Queries are not always picked up very quickly by their customer service team - it's always an hour of so which is frustrating when you're in the middle of solving a problem - but there is a phone number I could call if this were a real problem.

User friendly!

Jan 17, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: For me, the best part of the software is the 'Chat' interface with customer support and the developers. On occasion I don't want to sift through user guides, especially when I don't know what I want. I found them to be knowledgeable problem solvers.

Pros: Straight forward software built with the end user in mind - the employees. From inputting the initial data to updating existing fields is simple and intuitive. Running a query on your data is quick and easy. No advanced excel skills required.

Cons: The freedom to type anything into some fields can be vexing if your are running reports and want a standard output. Sometimes enforced formatting would be welcomed.

Great customer service!

Sep 05, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: A really great system ideal for a small to medium sized businesses where budgets need to be carefully considered. The support team are always willing to work with you to help resolve issues and even accept feature requests. I recommend this product highly - it has made the administration associated with my job much easier to handle.

Pros: Almost instant replies from the support team which are always helpful and well thought out. Feature requests are accepted which is fantastic. The support site is full of useful 'help yourself' answers and the system has been built with HR rather than IT in mind.

Cons: That we don't use more of the functionality on offer - there is a wealth of features and modules which I think would be useful to many businesses, unfortunately we just don't use them at the moment. I am hoping this will change very shortly.

PeopleHR Review

Jul 27, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Would like to see better API integration with the tool to either input or extract data from the platform.

Pros: Ease of use and the ability to allow our employees to use this platform both on site and with us at customer locations. Timesheet management to critical to our operations and overhead. The bespoke reporting allows us to be very agile in our reporting methods. Holiday and Absence management is also key and a fundamental part of our needs.

Cons: We sometimes find entering in timesheets can be long winded and take more time than traditional Excel timesheets. However we weigh this up with the long term benefits.

PeopleHR has come a long way!

Jul 21, 2015
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: * Customer service is great - they've been very open to ideas and are quick to respond to questions. * The interface is excellent - very easy to use, no training required for my employees. * Fresh and new - I look forward to their system updates as they're constantly adding new things. We've been using PeopleHR for about two years and its come on leaps and bounds since we started. I think they are definitely a contender to be one of the big HR system players in the near future.

Cons: * Holiday tracking - you can't assign employees different holiday years (not everyone in our company has the same start/end to their holiday year) which may mean we need to go elsewhere for holiday tracking as we've had to revert to an Excel document to track half of our employees; also, if an employee leaves a comment when requesting a holiday in the system, it doesn't show up in emails, which means the manager has to log into the system to see if the employee left a comment * ATS - wish there was a way to collaborate more on here (e.g. 'tagging' others for their feedback)

Recommendations to other buyers: Outline what your requirements are first - there's quite a bit of variation in systems, so know what little 'must haves' to look for first.

Capterra loader

People is a straight-forward and inexpensive service for managing HR needs in your business.

Mar 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It will cover almost all aspects of HR requirements including timekeeping, holidays, reviews, contracts.

There are some use and "fun" metrics that you can take away about your company from the dashboard.

Line managers receive regular alerts about their teams.

It's a fantastic price for the product.

Cons: Although there is a mobile app, it does need some work.

Timekeeping for employees is flexible, but actually recording time is long-winded.

The UI is simple and straightforward in some areas, but feels a little awkward in others

Overall: People HR pulled our disparate HR tools from an intranet, spreadsheets and various folders into a single location.

As a SaaS, the value for money is great. The team were very helpful in getting the software set up and it supports most aspects of the business that we run.

There are REST APIs that we are starting to use to allow for anything "non-standard" and these are starting to be used in our organisation.

All in all, it really has helped our business.

Very user-friendly system

Apr 11, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: PeopleHR is a great system and all employees find it very easy to use.

Pros: PeopleHR is a very user-friendly system and it both the HR team and the employees can work with it comfortably, without any prior training. It is very easy to add new employees/remove leavers and built reports from scratch so it can help a lot with different HR metrics. You can also add different fields on Logbook which will help each user track whatever is that they need. Great customer service with very speedy replies from the Admin team.

Cons: Not much to say here as PeopleHR offers solutions for most of our needs. It would be beneficial if there was a whole new section about probations/reminders/outcomes (instead of having to use Logbook)

High level of functionality and extremely easy to use

Dec 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Brilliant piece of software with a good support team that are always developing additional features.

Pros: People HR makes daily HR tasks very easy for us and little training was required as everything is extremely self intuitive. When you do need a bit of help their customer support is brilliant with responses times always being under 2 hours or so. People has also helped us to develop best practices, as we are a small company we don't have a HR department so the role falls on line managers and the office manager and People has helped with the added work load.

So helpful!

Sep 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The help team are always available - you can read your help answers later by email if you're not on the system at the time the answer comes back - which is usually straight away or within 20 minutes. There's little emoji's to rate your reply too - they are very happy to please. Its a very user friendly system.

Pros: Everything in one place! the system can be adapted to your own business with different categories for leave/training/CPD sabbatical - you name it! emails are sent welcoming new team members

Cons: The photos can appear a bit distorted sometimes, there's nothing else! The dashboard sometimes isn't relevant to my use;

PeopleHR - Your central HR assistant

Apr 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: An affordable HR system that can track and record all aspects of hiring, on-bording and leavers. Highly recommended.

Pros: Easy to use Excellent Support Always evolving with new features There are some great visual reports available You can create your own queries or request help to create new ones Set up user access levels for different people (Managers, Minions!) Company overview on Holidays, retention, sickness etc

Cons: Not really that much I can say is not good, if you use it properly and utilise all the features then it will work well for your organisation.

HR Functions made easy

Feb 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The system is a great core function to our business which is used through the company. It not only provides a streamline way of managing and requesting holidays, uploading and viewing documents but also allows the creation of reports which are pulled using the data contained within the system. Any queries or questions I have had the customer service is fantastic and always provide a helpful response.

Cons: There are no cons at present, I feel it can be modified in ways that suit your own business needs...

Simple and Efficient to use

Jun 28, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Be great to buy paid support time (by the hour) for company specific tasks. Overall extremely satisfied with product and the helpful support team.

Pros: Ease of use - very easy to pick up without the need to watch too many training video's. Removes need for paper files - do like the Company Document / Log Book areas. ATS is amazing - just managed first job advert completely via People

Cons: Queries - These can bit tricky to get the hang of and generally need support to assist with. Sickness / Reports - More standard data and exception reports would be useful.

REVIEW - People HR

Jul 08, 2017
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Its a best tool to work for an HR including all services right from your applicant tracking system to the end of HR cycle that is exit interviews and stuff required. It incorporates all HR related features and because of this it becomes of quite a use and ease to record all data in under one software.

Cons: One thing i need to mention here is the user interface that needs to be improved a little. For instance the screen showing list of your employees can be improved by mentioning their holiday record on he same screen or just adding a tab where admin k can mark leave without opening the whole profile. Since its a heavy software so its a little slow in responding too!

Good product if you are looking for a simple, easy to use HR system.

Aug 15, 2017
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: Nice system but limited. There are functions that could be expanded and become more flexible. Generally this system is sold as a simple product that will give a small business the basics but doesn't scale very well. If you want something more substantial and flexible or want to utilize data this may not be the system for you.

Pros: People HR is user friendly, looks good and simple to train staff, managers and admin in. It comes with an org chart with photos which is helpful but would be nice if this could be exported. Reporting is simple for general information. Task list is useful. Holidays and absence can be approved or declined without having to log which is a nice touch. Support is always available to help and staff are very friendly.

Cons: Not a great system if you want to use your HR data, reports are very simple and cannot be run for a certain period - for example, if I wanted to know the headcount at the end of last tax year it couldn't tell me. Address reports cannot be used for mail merge outside of the system without laborious manual manipulation. Task list is limited in that when an admin leaves the business their tasks cannot be reallocated without help for Support. There are notification emails that can go to managers but these cannot be tailored. When a person moves to part time hours the system will not automatically recalculate holidays in line with OTE.

Great features for a care home

Dec 02, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I spent a long time researching options before deciding on People HR & I am glad I did.

Pros: Customer service has always been incredible. We've been using People HR for years & our staff have really adopted it well. It has quite a pretty interface and the team always seem to be adding new features and improving on existing features!

Cons: Some parts still feel a bit disjointed and cumbersome. Although I think in fairness this is to be expected in order to meet as many clients needs it is to be somewhat expected.

An efficient way to manage your people

Jul 29, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: As someone who has gone around and changed a lot of staff information for 180 employees, I honestly believe that there should be an admins program, as the constant wait for the refresh of the website and it being slightly clunky in that matter can be truely frustrating. Also, I would have liked to see a company filter on the employees tab.

Pros: - Timesheets are so much easier in our company now - Saving money and paper on our wageslips - Saving paper on Holiday sheets and that extra time to pass them on has be alleviated - The staff are such a big help and are ready to go with the next problem - The CSV uploads have saved a bunch of time

Cons: - Work patterns are a challenge to edit and configure (when you've input the wrong format it doesn't tell you, it just won't save) - When running a query you can't go onto an employees profile from there (would be a nice feature)

Don't know where we would be without it now

Jan 29, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: From first contact with PeopleHR I realised this was going to be a good product. They quickly arrange a one to one on-line demonstration of the product which was really good as it meant I was able to ask all of my questions and then set us up a 1 month free trial which none of the competition were willing to do. I looked at many other options and this seemed the best for us, it's scalable and as we are a growing business we need to know its going to see us into the future. We moved to People from not really having a proper system, just spreadsheets and documents but the initial data entry was quick and simple, we are now starting to use more and more features and the more I find I want to use - new ones are added all the time too. It helps to get everyday tasks done really quickly and then. The People HR team are also great, whatever my questions are they respond quickly and always call back when they say they are going to.

Cons: Nothing, I cant say I have ever had any complaints! Which is unusual for me

Recommendations to other buyers: Contact People, have a demo and start a trial - I think you will be impressed with it. I have showed others ours and they have said it is much better than the system they use currently.

Good fit for our small growing organisation looking for big business features

Mar 07, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Comments: Flexible pricing allowed us a gentle entry to explore core functionality in our first ever HR system. Within the year we're back to scale up, add in the big features and trust PeopleHR to underpin our growing companies HR journey.

Pros: Ease of use for a small dispersed and agile organisation of employees demanding apps and fresh friendly interfaces. Ease of setup and day to day administration by a part-time office manager, cloud-hosted so maintenance free! API interfaces; plays nicely with our outsourced payroll bureau, email direct into PeopleHR records, slick stuff.

Cons: The company document area and design of customised data capture/entry screens are functional but a little basic. These areas show a lot of promise and responsive technical support offer workarounds and accept suggestions for future development.

Good software for medium size companies

Nov 30, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Good tool if you want to keep track of different contracts and tasks via the timesheet option

Pros: It has a good customer service via chat function - support tends to be quick and have good faqs, query function and timesheet system

Cons: Missing a good way to calculate and display holidays when employees change contract mid way through the year. A lot of features but missing things such as a clear way to log benefits such as pension, keeping track of benefits which have expired

Regular User of People HR, happy with the product and service.

Mar 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I am a HR Consultant and have recommended and set up People HR for many small businesses over the last four years.

Pros: The customer service is always great, someone gets back to me quickly and almost always has the answer to my question! The software is easy to use and covers most of the basic functions.

Cons: The ATS could do with improvement, I don't find it easy to navigate. This may be possible, but a link to payroll software would be useful for small businesses.

Intuitive & time saving!

Jun 28, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We are really pleased with our decision to go with People HR. Time saving & great reporting.

Pros: Easy to use interface, easy for employees to use & easy for me to complete back end approvals & admin processes. Definitely saves time for a small SME like us & it looks like as we grow, more of the functions will prove useful. There are many features that we don't use as we are currently a smaller company (5 employees) but the ones we do are great. The expenses phone app is popular - very straightforward & employees can complete expenses as they go along, rather than a pile of receipts piling up. Learning your way around PeopleHR is fairly straightforward - there are many video demos on particular tasks which is useful as well as the online help pages. Support is has been good when I've not been able to find answers online.

Cons: I wish the holiday calendar could auto populate our Outlook Office calendar but I think this is probably a big ask! The tasks system designed to encourage your learning journey as a user of People HR isn't quite as useful as it might be - needs improving.

Efficient HR system

Jul 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: On a whole I enjoy using the system. It is an efficient way to keep records and track of the staff.

Pros: The system has been built so that it is user friendly along with many benefits for the business. For example tracking holidays or sickness easily. Lots of reports that can be pulled at ease.

Cons: Time sheet reporting takes a while to get head around. But if you query anything with customer services they are always willing to support.

Excellent HR software tool

Mar 24, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: As a 50 strong business we find this tool perfect for our needs. We had data all over the place before but now it's all easily accessible and in one place with great security controls.

Pros: A one-stop shop for every record you need to keep about your staff. It's a great way to get documents out to your staff for electronic signature so you can launch new policies etc very easily. Designing your own reports is also great to analyse your data. Holiday bookings and the mobile app are excellent.

Cons: Like the dashboard but it could be more interactive but I'm sure this functionality will come in the future.

This takes all HR paperwork out of a filing cabinet where nobody can see it, and into the cloud where its visible and you get things done

Jul 31, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Their Customer Service is excellent which makes all the difference. For the cost of this product it offers a lot in terms of functionality and customer service

Pros: I love the tasks feature, the training logbook, the ability for people to view their attendance / absenteeism, annual leave entitlement. I also love the ability to build letter templates in the system for increment / appraisal letters. Also love the reporting on who has outstanding items and the general reporting. People HR are constantly updating, improving and are also very good at communicating the changes to their customers.

Cons: The android apps don't seem to work as well as the iOS apps. The time sheets would be better if you could view the clock in /clock out per week in one screen

A great tool for HR professionals

Apr 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: Overall i am really enjoying using PeopleHR, everything is in one place and its making my life much easier managing our employees.

Pros: The system is very easy to use and you can pick up how to use things quite quickly. Each employee has their own accessible file and you can choose what documents the employee can access/see. Electronic signatures is a god send!! For holidays, you can set up rotas so if you have a different range of shifts within your business, you can set this up to calculate annual leave correctly (although this can be lengthy if you need to complete 52 weeks).

Cons: You cannot create folders on the shared documents section nor can you archive documents, they then become just a long list which will become a pain locating a document. I have noticed that there isnt a employee password reset you can fire out to the individual, so i am getting a lot of emails from staff asking for their log in details to be reset. You just need to go into the persons file, then re type their email, i am hoping there is an easier way that i just havent found for yet but i will keep looking.

People HR transformed the way we manage our HR records & procedures.

Jan 29, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I first came across People HR when we were looking to find a cloud based system to manage our holiday approval process. What we discovered was an unbelievable product that did so much more. I have implemented many systems in my career and I must say that the People HR system has been the most seamless and accepted implementation I have been involved in. People HR are always looking to improve, evolve and adapt to customer needs. We have now implemented the system in 5 of our UK companies and we are currently exploring global implementation. On top of the product itself, the customer service and support is first class.

Cons: Honestly, I can't think of anything. The system is always evolving.

Recommendations to other buyers: Embrace the software! It will not only improve the way you manage HR records & procedures but it will also save you time and money.

Easy to use and straight forward

Apr 27, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The product is easy to use and the customer service team has always been helpful. The product is always looking at ways to improve and with each new update there are always new/ improved features which is amazing!

Cons: Some parts of the product is not too customisable to each organisations needs (Such as performance appraisal forms are quite rigid/fixed, not able to customise the form much)

People HR has made a huge difference to our HR Function

Aug 25, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: People HR is great! It is user friendly, the support is first class, and amendments are regular and helpful. The user requests for changes are brilliant and often result in smoother experience for users and admin alike. We are very happy with the system, and the price is great too!

Pros: Self Service - annual leave is managed by the staff now, saves hours! Thanks - getting people to acknowledge their colleagues. Ease of use, the App is now brilliant

Cons: Letter writing is slower than I would like It would like to be able to select a few staff and jump between them rather than having to come out and start again

Prompt reply & excellent customer service with problem solving tools

Jul 05, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: a few more ad on features would be good to be able to keep up with flexibility of hr records etc

Pros: ease of use & adding attachments & documents being able to track staff holiday & sick days attendance record

Cons: harder to update staff shifts & work patterns with changes - takes too much of line managers time to update shifts - on daily/weekly basis alerts not coming through for reviews & end of probation - not sure why?

Help us with Aussie holidays

Jan 17, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We have struggled with getting the holiday entitlement and management of our small Aussie team right since forever! PHR, together with the great support we received has meant an end of additional spreadsheets and confused HR and Aussie people and a great solution for all concerned! Thank you support team you've changed our lives!

Pros: Easy to use by managers and HR peeps, flexibility and customisable, with professional support when you call up. Really glad we chose it!

Cons: The chat thing is too slow, when you need help you need it there and then, they must be there because when you phone up they can help you.

People HR for SME

Apr 27, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: PeopleHR is an easy system to implement & maintain. Employees have commented that it is easy to use and it is simple to navigate.

Pros: I found the set up process very straightforward and the team were so helpful. I find the support box very useful and people are prompt at responding to questions. The system is very easy to use.

Cons: There are a few frustrating areas of the system. One being that only one administrator can receive notifications. It would be good if the queries could be turned in to the reports. The document storage section could be easier to use.

User friendly value for money HRMS!

Jul 23, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: User friendly - great self-service functionality Value for money Integrations - Integration with RotaCloud revolutionised rota planning Modular - easily scalable to meet changing requirements by adding new modules when needed Online support

Cons: Can be a bit 'buggy'. We generally experience down time at every release. Limited digital signature capability.

Does what it says on the tin!

Nov 29, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Overall, pretty happy with it.

Pros: The interface is easy to use and most employees take to it very quickly. A little more complicated for admin but no issues.

Cons: Always having to manually refresh the Dashboard because it's not done automatically on login which seems strange. Would like to see a proper manual for it rather than have to use the help section all the time.

Brilliant

Jun 28, 2017
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We previously used another HR system and the system was not built for what we needed. Since first joining the company imported all our information and were all helpful in showing myself how to use everything. They also have an online chat which is helpful rather than sitting on the phone.

Pros: Staff have found it easy to request holidays and know when their colleagues are away Reports are easy to run and can build your own report Reminders of staff birthdays

Cons: Not having a 'management team' group so they are able to see everyone's holidays in the business and their personal information

Excellent cloud based software for managing a workforce efficiently!

Jul 27, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great cloud based software, very easy and straightforward to learn and follow.

Pros: Ability to track employees entry/exit times and the ability to upload employee policies and procedures. Employee self management portal is also fantastic. Great support from developers.

Cons: The people HR could be improved to generate a automatic report and print out all employees in the building when a fire alarm is activated. Another possible improvement is to allow admins to monitor employee training requirements with more granularity.

Reliable for Small businnesses

Sep 13, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: A good software to use. Ver useful to the HR team for payrol

Pros: This helps to monitor employee, useful for all HR activities, Easy and user-friendly, and the turn around time to resolve the optimization is very less We get full support and I have come across very less downtime

Cons: The live chat executives strength is very low, every time when there is a reported bug, we should contact the Live chat team to understand. But tech team resolves it instantly. Executives should be more proficient in software

User friendly piece of software that makes HR administration a breeze.

Jul 23, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Integration with our G Suite was easy. Simple to use, relatively intuitive and eases our admin burden.

Cons: Viewing all calendars is a little fiddly - perhaps a separate calendaring app so we could see everyone's whereabouts outside of the peopleHR screens. Exporting to Outlook calendars for departmental management could be easier. Dashboard doesn't always instantly update - l have to manually refresh On the dashboard under 'teams' only the largest team within the company is displayed, not any of our other teams Inability to download individual expenses reports - you can only download receipts. This is frustrating for our accountant.

Excellent and quick to setup HRM

Nov 17, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We are very happy with this choice, we were able to set it up in less than one month (for a 200 people company).

Pros: Very easy to setup Very easy to use Stable (i can recall only one service interruption in 1 year of use) Plenty of features and modules Reasonable pricing Continuous releases with fixes and new features

Cons: When you are power user or expecting specific behavior you might hit some limits on the system, but this really concerns the "last 5%". Customer service sometimes slow to reply to queries.

PeopleHR is easy to install, use and develop.

Aug 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: I have implemented this system in two businesses now and both have been delighted with it.

Pros: Easy to use. Easy to build queries and pull MI. No training required for basic employee use. Well laid out and responsive.

Cons: I can't think of any! This really is a fabulous system. Maybe good to rename the "Sick" row in the Calendar to "Absence"?

A good system with great support

Nov 08, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Comments: Have been using for a year and a half and have no need to look anywhere at this point - would recommend to anyone using horrible spreadsheets or similar!

Pros: Manages all of our HR, easy to find most of the day to day things and does everything that you would want an HR system to do. Have had no issue running it most of the time and if things ever get stuck or you can't find things then support is top notch and brilliantly responsive.

Cons: Sometimes a bit hard to 'see' the info that you want - would be nicer if some of the top level screens were improved to give better at a glance info e.g. who has a birthday/anniversary this month, % of people with over 50% of their holiday left to take, people who are off on holiday this week/next week etc. Also some configurations are hard to find but they aren't used very often, just a bit annoying when you need to dig around

A user-friendly people system which could benefit from a few tweaks

Oct 20, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use Historical information can be accessed quickly Great to be able to manage categories, information fields etc to tailor to your business Brilliant customer service - quick responses and answers to questions/problems

Cons: Needs more HR input - to ensure it ticks all the boxes for functionality Quite a few issues with holiday (carry over, part time, long service days) - can be frustrating to have to adapt it manually, would be unmanageable for a large business

Chief People Officer

Jul 06, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to use software. It is designed with a user friendly interface, and a visual and graphical approach.

Cons: Would gain to cover more in depth all the Human Resources activities, such as talent management, Budgeting and headcount management etc.. The reporting section should be broadened as well.

People HR has transformed HR in our business

Aug 15, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I love the ideas page - where we can contribute in regards to new functions we would like to see on People HR

Pros: Ease of use Reporting function Helpful customer service Regular updates/improvements All employee information in one place

Cons: I think the training matrix could be improved. I find the reports a bit clunky. The 360 feedback should be separated from the Managers comments on the performance review. It's difficult to keep anonymity with the 360 and Managers comments all on the same page.

Simple efficient HR software

Oct 05, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: Overall I would recommend People HR, easy to set up and use. It has certainly simplified lots of the HR tasks and made my work easier and more efficient.

Pros: Online, clear and easy to follow for employees and administrators. All your HR records stored in one place. Electronic signing of documents, electronic submission for time sheets, expenses and holiday requests.

Cons: The app does not allow you to submit time sheets / assignments but you can submit holiday requests and expenses via the app.

Brilliant Platform

Feb 08, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Streamlining the HR processes has been an amazing - it has enabled the department to be very efficient. The use of collating MI from the query builder has made so much difference to time scales and expectations.

Pros: I love the dashboard! its very informative and aesthetically pleasing. I really like the use of the planner and the visibility of this. The ease of creating new queries is a super efficient process.

Cons: I think it would be very useful if you could hover over the absence data on the dashboard and it tells you who is off rather than inform you of the percentage. Id also like maternity and paternity tags created for the use of mail merge.

Cannot find a fault - this is the second time I have introduced People and employees love it

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: I would recommend People to any organisation

Pros: Excellent software and functionality - ability to shape to meet your processes Well priced and great value for money - reduced the cost of annual leave administration to the extent that it goes along way to paying for the annual cost of having People Customer support is better than I have every experienced - attentive and want to listen to feedback on how they can further improve their product Ease of use - often, systems are 'sold as intuitive' and pleasingly this is true with People

Cons: None..............I have very satisfied employer and employees which makes me happy and gives me time to focus on other areas

Recording annual leave when an employee is off sick

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
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Comments: Great value for money. Ease and simplicity of use.

Pros: Extremely easy to use compered with Cascade and Select HR - superbly simple, great graphics and makes information simple to see at a glance. Very easy to build new pages, no formal training needed to pick system up as there are how to guides. Definately a winner for me.

Cons: Would be better if Holidays could link in to Microsoft365 Calendar as integrated, not as a separate planner.,

Brilliant system that makes HR Admin more efficient and provides benefits across the entire workfirce.

Sep 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: I cannot fault the system, am always amazed at the new functionality that often gets added and have always received great customer service.

Pros: I love the simplicity of the peoplehr system which makes it very easy to use. It keeps records updated and provides useful reports for management reporting etc.

Cons: Setting up Company documents/templates can be a little time consuming. Other than that, most things do get reviewed by peoplehr and if they can make any adjustments, they do.

People HR, solid could do more...

Aug 15, 2017
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: I'm sure some of my cons can be resolved and further training on the system would improve my knowledge. People Hr has the potential to be a non corporate HR system but is in-between at the minute.

Pros: It provides a clear structure for a HR user to input employee data It has the ability to group employee data from a wide range of sources and information to get a complete view of an individual Sections such as the logbook are bespoke and can be edited to create your own forms and data capture There are self service options so line managers and employees can update their personal data

Cons: It has limited complex reporting functionality, meaning i export CSV's to run reports externally from the system It feels like a back end system and could benefit from a UI update for hiring managers and employees for the self serve options to drive adoption and useage There is a chat function to ask questions from an online service team. There advice is good and helpful but very slow to respond. Feels less real time chat and more like an email function

PeopleHR, I would recommend highly!

Nov 16, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Comments: we are a SME sized company and this is a great tool for us. We have used this for over 2 years, and will continue to use in the foreseeable future! :)

Pros: - Lots of functions and tools - Can easily personalise to the company's needs - Nice to look at - Customer Support is always great!

Cons: There is nothing 'major' that I would call a con, there are some small points: - There is no ability to put sick pay entitlement on a record - Some areas of the interface are difficult to find

An absolute pleasure to work with and makes life easy for all levels of user. How did we work without it!?

Jun 01, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: User Friendly, even for technophobes. Fantastic customer support. The mobile app is a big win in the fast changing ways of working. Trustworthy - you know your data is safe. Ripple workflows are a great way of automating processes and eliminating human error. Enables HR to delegate data entry thus freeing up their time to do better, more value add things. Endless Pro's...

Cons: The only thing that I would change is the ability to add bespoke fields to the employee 'personal' record however 2 analysis codes have been introduced as a development of the system so problem solved. Would like to see more of these and to choose where they sit would be ideal.

Perfect for our size company.

Feb 29, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: This has been a great find, as they are a relatively new company there are constant updates and you can always suggest additions to be included within their next release, but from going from a excel based holiday management system which required paperwork this system was a dream. The ATS part of the system has been excellent. Great service and a great price.

Cons: At the beginning I found some small annoyances with simple teething problems but as the system has moved on these have been eliminated and it is now a case of keeping up and ensuring we are using the system to its maximum. I have requested an outlook invite attached to holiday requests as this prevents our staff from double input, this has not been added and so far this is the only bug bear I have.

Recommendations to other buyers: If you are a small to medium size business and you want to make HR simple then this is the system for you.

Brilliant

Oct 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: We are very happy with PeopleHR, they are extremely helpful if you have a problem and have always managed to sort me out very quickly!

Pros: PeopleHR is so easy to use for both admins and employees. It's simple and efficient and extremely good value for money. I would thoroughly recommend it to anyone.

Cons: No manual. Whilst you can find answers to most if not all queries through the 'Help' section it would be great to have a complete, downloadable manual/how to guide.

Simplicity is the ultimate sophistication

Nov 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Much better than other heavy systems.

Pros: Simplicity, speed, customer support, and features. - Core HR activities, holidays, sick days, and WFH. - Mobile APP. - Website.

Cons: You can find some small niggles every now and then, customer support however listens and privatize them.

PeopleHR is a great piece of software, simple to use and easy to navigate

Jun 13, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple and easy to use system Quick response from live chat with clear instructions Stores all employee records and documents in the one place Employees can easily book holidays Helps managers keep a close eye on their team, keep on top of reviews, sickness, etc. Regularly releasing new features

Cons: Doesn't allow employees add certain details such as PPS/NNI Sometimes it crashes/freezes You can't edit the org charts

Automation of HR

Jul 23, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ripple workflows, logbooks and queries to find information. Once you know how to navigate through the system, there is mountain of data and reports for HR produce and present

Cons: It has so much automation that sometimes you want more and it lacks the tiniest critical automation functions which you may expect it to have but it doesn't. A system request to PeopleHR sometimes does the trick as they always welcomes this.

User-friendly software with extensive features

Nov 18, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Admin users can easily add personalized company-specific items and the planner and document modules are easy for staff to use.

Cons: It would be great if admin users have super rights to work around some of the limits, given many companies have specific guidelines.

Best HR Tool Out there!

Apr 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Used it at my previous employment and convinced my new employers to get People Hr too and was able to set it up from scratch without requesting a training session.

Pros: 1.Easy & fun to use 2.Customer Support always so helpful an answer straight away 3.Can personalize settings to suit you

Cons: You cant copy & paste information, this is the only con - this is a bit annoying for example when you have a lot of cv's to upload and have to input all the information manually.

Does the job we need!

Dec 20, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Comments: Provides the toolkit we need as a small business.

Pros: The reporting system gives you a lot of flexibility and means we can get to the stats that matter, quickly.

Cons: Would be nice to have the dashboard stats link to a report to drill down into the data, rather than just show the overview.

Great System for a large company

Aug 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: People HR is a great system that is ideal for a large company. It has all the features and functionalities we require to understand data on a large scale. I would highly recommend it to anyone who is looking to streamline their processes and ensure they have up to date and relevant information on their colleagues. No more missing paper trails, everything is recorded in one place. The support is unbelieveable as well, staff are super friendly.

Cons: It would be nice if they responded sooner on the chat function. Please try keep response times to less than 5 minutes

Great platform and excellent value for money

Aug 20, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Really appreciate all the support from the customer service team, they have been excellent and very patient!

Pros: Lots of features, calendar integration, quick and helpful customer support, great reporting feature, ability to customise all of the various permissions, useful mobile app.

Cons: Would like to be able to use our company branding and logo more to really personalise the platform. The data migration wasn't too painful a process but it would be great to have the ability to do more than one main upload so you can start using the platform quickly and then add more of the historical data in bulk uploads later. Would also be good to have a live chat feature between employees. Lastly be good to have more of the features available on the mobile app.

Great & full of feature HR application for all business type

Mar 25, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It has the features from recruitment, training, review, and resignation checklist, all of these features are connected with each other. The benefit tracking feature is also customisable using the logbook, so it can fit for all type of business. Reporting is also great, you can create custom report easily.

Cons: The only problem is just the speed of the app, it sometimes shows the loading icon many times and multiple refreshes just to open the employee detail before the information appear. Also, there's no direct link to each feature/data, so it will be difficult to share a link with another HR team.

Simple and Straightforward HR System

Jan 15, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: It´s user-friendly design, how easy it is to register changes on the systems, many features and processes are very intuitive.

Cons: Sometimes can be a bit too "square", in not understanding the nuances of the business. We have to sometimes make the company structure fit PeopleHR (or at least reflect that way on the system) rather than vice-versa. An ideal HR system would be one that moulds itself to the business.

PeopleHR

Dec 05, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: Overall, our company is very happy with this new platform as we continue to refine our set up.

Pros: Very intuitive to set up and very simple to use. It took me less than a month to set up the entire system but bear in mind I do have some experience in setting up and use database before. Their customer and technical services support is fantastic and they are always very responsive and helpful as well as to listen to customer's feedback with the aim to further improve their platform. Pricing is very reasonable with unlimited document storage and no contractual commitment

Cons: Like any generic software platforms, there are always limitations with customization, hence we need to try to find ways to get round some of the things we want to do and compromise on some areas. There are areas we feel PeopleHR can improve on and I am sure they will continue to work on improving their system's functionalities and features.

Does the job

Jul 30, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: - PeopleHR includes all the generic HR features needed for the day to day running of a HR department in a SME

Cons: - No HR analytics - Need improvement to the current features - HR dashboards should be included - Ripple should be easy to set up

William Ravenna, CEO, Raventa Ltd.

Feb 27, 2016
4/5
Overall

4.5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use and the value for money. We looked at several different HR applications prior to implementing PHR. We also tried a solution that ended in disaster as it was never actually implemented. PHR is the best product on the market for a small business and gets better with each upgrade. For Raventa it is one of our 3 platform systems alongside our ERP and quality systems.

Cons: The things I dont like are few and crop up on an occasional basis. Off the top of my head...there are some features that dont function as I think they are intended but they are minor functions. I would also like to brand the look and feel to be more representative of our company marketing.

Recommendations to other buyers: If you want to pay a lot more then you certainly can. If, like us, you are a small company with limited resources then this is simply the best value for money in the UK.

An excellent economic solution to our HRM administration.

Sep 05, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Both the sales, implementation and customer service staff are friendly, knowledgeable and really can't do enough to help you.

Pros: Ability for employees and managers to self service holiday and absence management. Looking forward to trialling the new employee feedback Pulse functionality.

Cons: Some limitations. Mainly functionality between the app and desktop. Expenses app only, but timesheets are desktop only :-/ However PeopleHR are constantly listening and making improvements with an 'ideas' website that allows users to make suggestions and vote on suggestions made by other people.

Great Human Resource Management Software.

Nov 12, 2018
4/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: It should be made more user friendly.

Pros: The features are very useful for HR professionals to work effectively and efficiently to increase productivity. For instance, the software allow uploading of employees' contact details and document on the software for easyly accessibility and effective HR planning.

Cons: It is only Human Resource professionals who can use the software because it's a little difficult to use.

Vendor Response

by People Apps on November 14, 2018

Dear Simon,

Thank you for leaving a review on People. I would like to take the opportunity to address your comments. Our software is widely used and one of the main benefits of our system is that employees are able to access it by the Self Service portal. This allows employees to make holiday requests, sign documents, upload training certificates etc etc. We have extensive material available for all types of users which can be found on our help site. If you would like to arrange a call I can show you where you are able to access our help tools.

Kind regards

Ranjit
Customer Services Director

An easy to follow system which is both helpful yet simple to navigate.

Feb 01, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: The Help option that displays videos....it's hard to actually see them.

Pros: Easy to use, the apps are quick and simple, the staff all find it easy to use without much instruction.

Cons: I don't like the layout of the calendar months - not always easy to see that the corresponding months are down below the screen - the first two months are normally visible - and it's easy to go into the next year by mistake.

Roll out of PeopleHR

Jun 28, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the reporting function and the absence 'planner'. I also like the fact that PeopleHR has an open API which lets us integrate it with Slack to automate some of our HR processes

Cons: The review section isn't the most intuitive. I have tended to default back to Google forms and sheets to facilitate reviews as the current offering doesn't quite have the reporting functions we'd need

Very good on the whole but I find the reporting side a little frustrating to work with

Mar 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of use, effective system, staff seem to able to pickup the system easily. The system is easy on the eye.

Cons: Reporting is hard to understand and apply. Sometimes its hard to view the planner when all staff selected

Good product with regular updates

Feb 03, 2016
4/5
Overall

4.5 / 5
Ease of Use

3.5 / 5
Features & Functionality

3.5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: We've been with PeopleHR for about a year and the service has been good - Just what we need from an HR Database. The team are also regularly releasing new features and improvements and they're quite connected with their community who suggest what would be most useful to them. I've suggested a few features that have gone into the final product so can't fault them there.

Cons: They are a relatively new company with a new product so PeopleHR isn't as polished as some other databases but for the price and the opportunity of regular updates it's right for us.

Recommendations to other buyers: Make sure you take into account how your staff deal with things like holiday booking, time off in lieu, sickness logging etc. before working out if a system will help you with this as you may end up with lots of people using the system differently which isn't great for your reporting.

It's a simple system to use, and the support team are always quick to respond to my queries (usually within 12 hours).

Apr 27, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Log in to the system is simple & easy to do, I also like the new admin dashboard front & it's data! Employees are able to self serve fairly easily which means it's technically less admin heavy for the HR team.

Cons: I do find that sometimes the support team come back and don't answer our queries effectively first time. I'm not sure if they have to follow a script but sometimes their communication is a little off. Once we clarify what we mean however their help is great, just seems to be a stumbling block initially.

Simple but comprehensive

Jul 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I've used a number of HR systems over the last few years, this has to be the best

Pros: Lots of features covering all areas of HR, recruitment, training, engagement. Really like Ripple which allows me to put my own custom workflows together. My employees all use the mobile app and with them being out on the road the chat function allows me to discuss any HR items and record them

Cons: I was lucky I bought the optional training, without the training you may need some time to learn all the different things you can can do

Great HRIS System!

Oct 05, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Customer Service is excellent. PeopleHR reps respond very quickly (less than 24 hours) - User friendly for employees and the employer - Great system to maintain EE records, ATS, run report etc.

Cons: -System doesn't recognize true changes. Every entry including the first entries are changes -System doesn't allow for public holidays to be half days (Some days in the U.S are given as half days to employees) -ATS doesn't show which recruiter made a change. However, a report can be ran to show that data

People HR - easy to use

Sep 05, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's really easy to use for both the HR team and the employees. Employee's also really love that there's an app that they can access from home.

Cons: It is a bit limited in its abilities for some areas and you can't adjust it to suit your needs. Additionally in some reports, such as absence, it is hard to decipher the information that you want.

Excellent customer service!

Nov 08, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: PeopleHR were able to assist with our awkward requests or come up with alternative solutions. Would love to see alternative versions catering for smaller companies.

Pros: Our company has quite an unusual set up and the customer support team have been able to assist and support our requests quickly. The agents are very friendly and explain processes in a way that is easy to understand.

Cons: Some of the terminology used for reporting is a bit confusing but agents are on hand to assist. There are also occasional formatting issues.

Incredibly intuitive, strong service

Jul 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: These guys have thought about almost ever feature under the sun and introduced them. They seem to know what we want before we want it. Great service, always responding quickly and usually with the right answer.

Cons: It feels like there isn't enough time in developing some features, some features feel incomplete and bulky.

Still finding my way through People HR, so it might not be a complete review or a fair representation

Sep 21, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: All good so far, still getting used to the system over all and I think it does what it has to

Pros: One stop shop for everything HR related, also customer service has been really helpful with whatever query I've had. Relatively easy to navigate from an admin perspective. Also still discovering many features. Does what I need it to do which is good.

Cons: My employees aren't too delighted with the actual UI, but maybe they haven't gotten used to it. Not dully "customisable", I think a few features are still being worked on. but would be great to really be able to control absolutely every feature of who gets to see what and how - mainly in the overview section. Would be great to have more tailored packages for companies (i.e. I don't use some features in the package) but could be using some in the package - would be great to pick n mix - maybe I'm being too picky?

Great initial experience!

Jun 28, 2017
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: The customer support is great, and questions are usually answered very quickly.

Pros: Holiday booking process, and being able to view the planner to see who is in and out of the offie when. Running queries is really helpful, and can give you tailored responses to a specific question.

Cons: We only started using the system in Jan 17 and for those who had carryover holiday from 2016 we were advised to record as TOIL. This has caused considerable confusion for employees and caused issues with leavers.

Intuitive, engaging and easy to use.

Aug 01, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: If your business is looking for a smart HR tool that is both engaging and easy to use then we can highly recommend People HR.

Pros: I really like the fact the platform is so simple to use. Our teams love the 'thanks' feature and we've gone from being a business that was paper-based to having a complete HRIS in a few simple steps - all with the super folks at People helping along the way. It also encourages our colleagues to be self-sufficient, making them feel more connected to the business. The reporting feature is also massively helpful and you can literally create a report for anything and everything.

Cons: I would love to see more features available on the app - that's not to say it's basic because it offers so much. Just in our business, many of our colleagues only use a mobile device meaning some of the features aren't so accessible.

Very happy with the package

Apr 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use for administrators and employees alike. Very intuitive, making use of smartphone technology, especially with the new release with great features for managers.

Cons: Quite a bit of down time recently, which has proven frustrating particularly given that we're still really in the roll-out phase of PHR.

It's been a lifesaver!

Mar 08, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Comments: The team at People HR have been so helpful and quick to reply to my emails (in particular Elle and Abbi). Thanks for all your patience and support so far :)

Pros: We are so happy to finally be paperless and to have uploaded all our documents to People HR! It is brilliant to manage staff holidays and sickness too and the latter has definitely improved since we formally monitor it and use the Bradford system on People HR. It's also a great system to share news with our staff like when I have added the weekly team meeting minutes or a new policy. I am now in the middle of using the system for our annual appraisal and I am really pleased with the way this works.

Cons: The only thing I wish were different would be to have folders in the document section (and maybe the news section too) so that it is easy to find what we are looking for.

A good quality platform

Nov 08, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to roll out with lots of functionality. Good absence and holiday management. Well rounded document creation and management tool. Able to suggest improvements and ideas for regular updates.

Cons: Document editor could be more in depth and have more tags to pull information through from the employees records.