# WordPress Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is WordPress the right Website Builder solution for you? Explore 14974 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131687/MicroStudio/reviews --- WordPress 4.6 (14974) [View alternatives](https://www.capterra.com/p/131687/WordPress/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of WordPress Ease of use 4.2 Customer Service 4.1 ## Pros and Cons in Reviews DS Darren S Product OwnerComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “It caters for intial needs, and can be highly customised, with endless themes and plugins, or even your own code, to provide a solution to almost any requirement.“ February 10, 2026 SK Sam K Lead DesignerDesign, Self-employedUsed the software for: More than 2 years. “I have used WordPress to design sites for some of my clients, and my problem with using this platform as opposed to Wix or Squarespace is that it takes a lot longer in WordPress to create the desired design as it is not intuitive.“ November 16, 2025 AR Alec R OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “Having a WordPress site now means I can access details on nearly everything that builds and maximizes the page, and my current developer can still manage the nuances of the page design and general SEM to boot.“ April 19, 2025 SK Sam K Lead DesignerDesign, Self-employedUsed the software for: More than 2 years. “I think the main problem with WordPress is that the product is not intuitive. If you are not trained to use WordPress to some extent, executing the types of WordPress sights that make the platform a top choice for many website designers is incredibly difficult.“ November 16, 2025 CT Christopher T Senior CreativeDesign, 11 - 50 employeesUsed the software for: More than 2 years. “The vast library of themes and plugins allows me to create high quality sites without touching much code, and tools like Elementor or custom CSS give me extra control over the design when I need it.“ May 30, 2025 Aviral G ManagerBusiness Supplies and Equipment, 51 - 200 employeesUsed the software for: 1-2 years. “yes some features like not a very good online store system like shopify , woo commerce is good but sometimes there few things where you get stuck.“ January 26, 2026 Patrick S Director of Finance and Creative DirectorConsumer Goods, 2 - 10 employeesUsed the software for: More than 2 years. “Beyond that, the templates and add-ons make it possible to design really great looking, functional websites across multiple industries.“ March 7, 2026 DH Deborah H Communications ManagerReligious Institutions, 11 - 50 employeesUsed the software for: More than 2 years. “Also, it was hard to make the site look clean with the template we used and it was clunky to add simple updates.“ November 25, 2025 ## Showing most helpful reviews Showing 1-25 of 14974 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Patrick S. Director of Finance and Creative Director Consumer Goods Used the software for: 2+ years ### "Wordpress - The most used software in my daily routine" March 7, 2026 4.0 I have been using wordpress for years, starting back in the day of name.wordpress.com to buuld your owne personal page. My websites have ecommerce embedded with payment solutions that I can manage myself. Plus for my personal sites, I can have a lot of fun creating different designs and add-ons. Pros Ease of use. I can get a simple page up and running in literally minutes, and an ecommecre site in under an hour. Beyond that, the templates and add-ons make it possible to design really great looking, functional websites across multiple industries. Cons Free plug ins. Most plugins have the danger of being hacked, especially if not updated. People...it's free for a reason. Purchase the upgrade! Alternatives considered [Joomla](https://www.capterra.com/p/161648/Joomla/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Reason for choosing WordPress Better options, pricing, ease of use, available plug-ins, good for migration to new servers Review Source Mike H. CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "The best website design tool is also incredible value for money." February 20, 2026 5.0 I was initially going to get a hosted website that would be tied to the host. So glad I retained my independence by using WordPress. The value for money is unbeatable! I have never had need to even call customer support. Pros It was a bit of a learning curve to set up for me with no experience, but there are loads of tutorials on YouTube to help you. Can't get over how easy it them was to get a professional website! It was also easy to see mobile responsiveness which is now my major source of traffic. Cons The steep learning curve trying to set it up on my own before I found out about the YouTube tutorials. Alternatives considered [Hostinger](https://www.capterra.com/p/218357/Hostinger/) Reason for choosing WordPress There were so many YouTube tutorials that were not affiliate links, so I trusted them more. Switched from [Bluesky](https://www.capterra.com/p/155743/Bluesky/) I found Bluesky so difficult to connect and get live. Review Source Jonathan L. Strategist Management Consulting Used the software for: 2+ years ### "Cheap, cheerful, just make sure it's managed for security" February 24, 2026 3.0 For the price, with a little attention about security, a managed WP instance is brilliant. That way, you know the patches are always applied and you've got a suite of plugins to scale such as Woo Commerce. Pros The best thing about WP is the choice of templates – it's massive. Creating new pages, especially for content based websites is simple. It's straightforward to adapt the design to suit your needs. It's excellent at managing posts, although news/blogs seems an old method now. Cons The constant security worries, especially from plugins. There are so many cases of WP sites being hacked, that you need to take this seriously from the outset. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) Reason for choosing WordPress Lower price with WP, I was concerned that Wix would continue to increase their monthly pricing Review Source VR Verified Reviewer Owner Marketing and Advertising Used the software for: 2+ years ### "Affordable, Flexible, and SEO-Friendly" March 18, 2026 5.0 As the owner of a marketing agency, I’ve worked with a variety of website platforms for our clients. We feel very comfortable working with WordPress. Its always being easy to use, easy to control to perform SEO, and we like the variety of customization options. Our experience has been great. Pros What I like the most about WordPress and why we recommend it to most of our clients is its affordability compared to other platforms, and also because it is incredibly user-friendly and offers great quality and functionality. Cons When we are changing the fonts and their sizes, sometimes and for some reason, the text doesn't pick up the font size and it doesn't appear visible, which force us to do it manually and try to guess the same size that was used before. Its something minor, but if this could be fixed that would be great. Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) Because the yearly plan is more affordable than Shopify. Review Source AZ Andrew Z. OperationsManager Furniture Used the software for: 2+ years ### "The Classic is still the best" March 12, 2026 4.0 Wordpress has allowed me to create and update a wonderful website for my company. The plug-ins alone provide anything you can of to really make your website shine and serve any purpose that you can imagine. When learning how to use Wordpress, just remember to stick to it and lean on the broader community to help support you. Pros Wordpress is a well priced and feature rich suite for website design and page editing. It has been a trusted name in web design for many years and is so widely used, that it's almost synonymous with web creation. Wordpress has a bit of a learning curve compared to some of its competitor, but that curve lends itself to being far more powerful. There is a huge community dedicated to web design and template creation to support you when you need help. Cons Official customer support isn't as dedicated as the forums and industry-led community itself. Wordpress isn't designed for beginners. If you're going to learn this powerful tool, you need to put the time in. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing WordPress Wordpress is more customizable and feature rich. Review Source VR Verified Reviewer Art Retail Used the software for: 2+ years ### "Software for pros " February 12, 2026 3.0 My overall experience is basic, to make simple changes and content updates. The software needs a lot of knowledge to create more deep changes. Pros I like about wordpress the flexibility that the software has. Because is user friendly with CMS, SEO and create everything from the scratch. Cons What I don´t like about wordpress is the constant upgrade that need, the cost is high for everyone and is less scalable. Switched from [Wix Studio](https://www.capterra.com/p/264956/Wix-Enterprise/) To have the opportunity to personalized more each web page. Review Source KW Kate W. Office Manager Sports Used the software for: Less than 6 months ### "Feels a little old school!" April 3, 2026 3.0 It's not really changed in years which is probably a good thing for some people but I think there are slicker, cheaper, easier to use options out there now. Pros It's the old school option for website building, trusted and used by many. There are also a lot of skins available for design at cheap prices. Cons It's just too behind when it comes to the updates in online website building these days. I felt like I was working on my blog back in 2013 rather than building a professional website. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing WordPress Thought it would be easier to use as has been around the longest. Review Source Stephanie W. Owner Consumer Services Used the software for: Less than 6 months ### "Too complicated for a first time user. " March 18, 2026 3.0 Great software, but complicated and overwhelming for someone who is new to website design. It has many great features but I found that there were additional hidden fees for many of them. Pros WordPress had exhaustive features for website building and design. The customer support was good and overall good value for money. Cons I found the software very complex and ultimately it didn't work out for me as it was too overwhelming for my first time building a website. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) The other one was too complicated and i couldn't figure it out. Review Source Hayden R. Graphic Design Computer Software Used the software for: 2+ years ### "Brilliant Website Development Tool" April 3, 2026 5.0 Overall a positive experience. Makes maintaining and updating websites possible for any business no matter how much software experience owned. Pros Wordpress has made website design and editing easy for everybody, especially those with no coding experience. The interface makes all tools and pages understandable. Wordpress also contains a huge array of templates making any website design possible. Cons My biggest concern would be the maintenance that needs to be put into WordPress. Having many plugins within the website can cause many updates otherwise the website and certain plugins can run slowly. Review Source Emmanuel K. Sr. Business Administrator Automotive Used the software for: 2+ years ### "Good Platform To Use" March 24, 2026 5.0 Great product, easy to use, good value and does have good integrations with very useful tools. They make a goo product that can be used with people ay any level of experience. Pros Word press makes things simple and easy. They provide some solid tools that make it understandable. Cost is also quite good. Cons It has a lot of add-ons that could get a little overwhelming or make you think you need all these additional things. Review Source CR Cheri R. CEO Publishing Used the software for: 1-2 years ### "Wordpress is great, but..." October 14, 2025 4.0 Wordpress was fine. I cannot say the same about some of the plugins. Also, customers service is a bit lacking. Pros Provides maximum flexibility and ease of use for Wordpress specifically. The interface is intuitive, and there is a wide variety of free and paid themes to suit every need. Cons It doesn't include enough built in functionality for a store. Multiple plugins are required, and they aren't all easy to use. Also, the level of customer service varies a LOT. Switched from [Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/) Not enough ROI to justify the cost. I liked it ok, other than that. Easy to use, etc. Review Source Juan D. Administrative support Staffing and Recruiting Used the software for: 2+ years ### "The BEST DEVELOPER for emerging site & writing content creation with proven history of record of sucess!" January 14, 2025 5.0 Even before content creation like Pinterest among others, WORDPRESS already existed and continue to grow and compete in the market, in which we are very much overjoyed by its continues innovations and prividing us new and innovative ideas by its new features! Truly exciting for us using WORDPRESS tool. Pros Even before SEO become popular now a days, WORDPRESS already possess this features very much optimized with search engines reason we so much liked this tool. It transformed us to be free and easy to use for our contents and become us unique on content creation. The community support is very much distinguished. Cons The control for content creation is so challeging with very traditional builders. Still an amazing goodstart. Alternatives considered [Bitly](https://www.capterra.com/p/172575/Bitly/) Reason for choosing WordPress Bitly limits us to our performance and task with old and restricted functionality. Whike WORDPRESS provide us a perfect Ecosystem entirely built in naturaly. Switched from [Adobe Photoshop](https://www.capterra.com/p/229092/Adobe-Photoshop/) WordPress perform well as it is an opensource, no hustle and save us time to utilizes our own ideas by using different platform for integration. Review Source AR Abhishek R. Digital marketer Marketing and Advertising Used the software for: 2+ years ### "Best platform to build anything you can imagine." February 12, 2025 5.0 Wordpress is amazing I enjoyed a lot when I build websites with it is like building website with drag and drop very easy Pros Wordpress is the best platform to build websites, professional morden attractive for free, and the best part it is free, we can create a website without having prior knowledge of coding. Wordpress is very simple and easy to use, you can build anything you can imagine, a blog, a company, an e-commerce store anything you want for free and I build all of my website with WordPress. Cons I use WordPress as my prior since last 4 year still now I still not face any single problem. Switched from [Blogger](https://www.capterra.com/p/231507/Blogger/) First I use blogger as my prior content management but whenever I know about WordPress I switched to WordPress with WordPress's features and easy to build and customize. Review Source CD Christopher D. Website Developer Information Technology and Services Used the software for: 2+ years ### "Excellent open-source CMS" August 13, 2025 5.0 Pros The opensource software is fantastic. I use it on countless websites for personal and client work, I recommend it. Cons By nature of it's popularity it can be a target for being hacked etc. This has caused issues in the past for us. Alternatives considered [Silverstripe CMS](https://www.capterra.com/p/210803/Silverstripe-CMS/)[Umbraco CMS](https://www.capterra.com/p/210590/Umbraco-CMS/) Reason for choosing WordPress Wide array of plugins that are available lowering upfront costs. Review Source Troy C. Owner Computer & Network Security Used the software for: 2+ years ### "The King of CMS (If You Don't Mind the Drama)" January 4, 2026 5.0 Value for Money - While the WordPress core software is open-source and free, calling it "free" is slightly misleading for a business context. To get a site performing at a professional level, budgets need to be allocated for high-quality hosting, a solid premium theme, and likely a few paid plugins for security or SEO. That said, even with these costs, the value proposition beats closed platforms where subscription fees can hike unexpectedly. You are paying for ownership and freedom. Customer Support - There is no 1-800 number for WordPress.org. For users expecting white-glove service, this can be a shock. However, the community support is the platform's greatest asset. Virtually every error code or conflict has been documented and solved by the community on forums or YouTube. If direct support is a must, it requires paying for a Managed WordPress host rather than relying on the software organization itself. Ease of Use & Page Editing - WordPress is a powerful operating system, not a simple drag-and-drop toy. There is a learning curve. The native Block Editor (Gutenberg) has improved significantly but can still feel clunky compared to proprietary website builders. Many professionals eventually bypass the default editor in favor of third-party page builders. Templates & Website Design - The repository offers thousands of themes, but quality varies wildly. Many "niche" themes look great in demos but break easily. Mobile Responsiveness - Out of the box, modern WordPress themes are fully responsive. Mobile issues rarely stem from the software itself but rather from user implementation—such as using non-responsive tables or oversized images. It handles mobile well, but it requires the user to audit their work on different devices. The "Elephant in the Room" (Company Politics) From a product standpoint, WordPress is solid. However, the recent friction between company leadership and third-party hosting providers has left a sour taste. The software remains excellent, and the community is resilient, but the current political climate at the top adds a layer of uncertainty that wasn't there in previous years. It’s a great product, but the governance drama is a valid concern for new users. Pros Unbeatable ecosystem and flexibility. The community is the best tech support in the world. You own your data completely; no platform lock-in. Cons Corporate politics and leadership drama are becoming a distraction. Requires a "DIY" mindset; no official support hotline. "Free" can become expensive once you add necessary premium plugins. Alternatives considered [Drupal](https://www.capterra.com/p/119594/Drupal/) Reason for choosing WordPress Better options to use for what I needed. Review Source ST Sarah T. Head of Marketing Computer Software Used the software for: 2+ years ### "Solid content platform but plugins are a pain" October 22, 2025 4.0 Wordpress is simple on the surface, but there is a learning curve to truly understand how it works under the hood. I have considered alternatives, like Ghost and Substack, but for now, I am sticking with Wordpress. When I enabled comments on my site, I had to experiment with Akismet, settings, and snippets for a week in order to get the spam submissions under control. Something to consider, if you plan on using Wordpress and want to enable comments. Pros Powerful content publishing platform. Fairly easy to get started. I use it with ACF to make it easy to use custom post types, taxonomies, and fields. Cons The plugin experience, for one. So many simple things that seem like they should be built into the platform instead require a separate plugin (or snippet). With plugins, you're at the mercy of the creators and must rely on them to update their code, keep it secure, etc. I've had to swap out abandoned plugins, pay for others, and I'm always concerned about security vulnerabilities. This makes me a lot less confident about using the platform as a whole. Another thing I don't like is the API exposure. It is very hidden to the beginner, who may not realize that they are exposing their personal information, for example. This part of the platform could stand to be made much clearer. Review Source CT Christopher T. Senior Creative Design Used the software for: 2+ years ### "Great visual editor and content manager for websites." May 30, 2025 5.0 Overall, my experience has been mostly positive. WordPress is a powerful platform for designers who want both creative freedom and scalability, but it does require regular maintenance and performance optimization to run smoothly. Pros As a designer, I appreciate how flexible WordPress is when it comes to customisation. The vast library of themes and plugins allows me to create high quality sites without touching much code, and tools like Elementor or custom CSS give me extra control over the design when I need it. Cons Sometimes it can feel bloated and clunky, especially when too many plugins are installed—it slows down the site and sometimes leads to conflicts. Review Source Damian W. Senior Director, Fundraising Technology Non-Profit Organization Management Used the software for: 2+ years ### "Using WordPress for Chapter & P2P Websites is Easy!" August 28, 2025 4.0 Pros Our foundation got WordPress about 10 years ago to build our chapter websites. The look was good and the build was pretty straight forward. Since then are also using WordPress for one of our P2P program websites. The decision to use this, instead of another software we had, was for it's capability to create nice, clean, and stylish pages. We can create multiple templates and the pages are easy to edit. It works well our other software and has a good selection of API plugins. Also, it's cost, is minimal. We only pay for one plugin! Plus, customer support is pretty good. Overall, I would recommend WordPress for those wanting to create website that are easy to build and look great! Cons Only issue I have seen with WordPress is sometimes the syncing/updating of data on our WP pages, from our source software, can take some time. Review Source JS Johnathan S. Database Developer Information Technology and Services Used the software for: 2+ years ### "Makes having a website easy" November 5, 2025 3.0 We're glad to have a professional looking website without any coding involved. WordPress also provides lots of flexibility and customization with their websites. Pros What I love best about Wordpress are the plugins. If there is something you want to be able to do with your website, you can usually find it through a plugin. Cons Because there is so much you can do with WordPress, sometimes it can be confusing to know where to look to make changes to your website that you are wanting to happen. However this all depends on the type of theme you use. Review Source Andy N. Business Development and Marketing Manager Facilities Services Used the software for: 2+ years ### "Very easy website designing platform " September 22, 2025 5.0 Great website building tool, its templates are easy to edit. Definitely value for money. i havent used the customer support as i can find free online videos. Pros Easy-to-use website building tool. Its functionality is excellent. i was able to design my website learning from free videos. Cons Sometimes it gives me errors, which I gets me stuck in safe mode. As i have used the free version i cannot complain. Review Source Nick M. Founder Consumer Services Used the software for: 2+ years ### "Great flexible platform" August 22, 2025 5.0 Overall solid. I’ve used it to build a few different sites over the years, including my latest projects OverLoaded and Bulgariya. It does what I need without being overly complicated, and once you know your way around themes/plugins you can move pretty fast. Definitely a good balance of easy + powerful if you don’t want to build from scratch. Pros It’s flexible. You can make basically any kind of site without much skill or experience. Even though it's so easy to use for beginners, there's a ton of room for customization as well. I personally use a ton of custom code on my site https://overloaded.ai and even run a simple webgame with a global chat. Tons of plugins, easy to tweak design, and it scales from a simple blog to a full business site. Cons Sometimes the plugins cause issues and there's no way to prepare other than making backups. Updates break stuff once in a while, which is annoying. Review Source AT Angie T. Director of Business Affairs Education Management Used the software for: 2+ years ### "Its okay but I don't love it." November 17, 2025 3.0 It is okay. I do not love it. It does what I need it to do and I only have basic skills. It was set up by a contracted team and I only do updates and minor revisions. Pros It is a fairl basic website program that does what we need it to do. I have been able to make basic changes and I am not a skilled website designer. Cons It is not intuitive to use and, many parts are outdated without an easy way to update and I frequently have to clear caches to get changes to update. Review Source DM Dana M. Fulfillment Manager Publishing Used the software for: 2+ years ### "WordPress is a nice resource for Website Creation" November 13, 2025 4.0 Overall experience has been positive. It is easy enough to use and love the plug in capabilities. Perhaps the paid version has higher security. Pros WordPress is easy to use and free, if you use it on your own web host. It made creating our company website quite simple, and we have several plugins installed to calculate shipping and take orders (ecommerce). Cons I am not crazy about the security - it seems to come under attack from spammers and bots more often than it should. Review Source Kennedy K. freelancer Writing and Editing Used the software for: 2+ years ### "wordpress review" January 30, 2025 5.0 it has been the best when especially customizing websites to clients and my website Pros The website is user-friendly, it is easy to customize some of the templates and themes, and it's SEO capability is top-notch. Also, it is better when someone starts an online store and it has more capability to even be free. Cons Some of the themes I have been installing are slow, and some do not support the needs I have, especially when I install the themes, and they start to be hard to customize. Also, there is no learning community like an online course and gaining a certificate to showcase to clients Review Source CJ Cassandra J. Electric engineer Education Management Used the software for: 1-2 years ### "Word world " November 21, 2025 5.0 My overall experience with WordPress is I love how it corrects and organize documents and different files and it's international Pros What I like most about WordPress is that is a great way to reach and communicate with people and create content Cons Nothing I like least about WordPress it's great to use anytime and anywhere for all people I love it Review Source Similar Products Featured