# WordPress Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is WordPress the right Website Builder solution for you? Explore 14986 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131687/WordPress/reviews --- WordPress 4.6 (14986) [View alternatives](https://www.capterra.com/p/131687/WordPress/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of WordPress Ease of use 4.2 Customer Service 4.1 ## Pros and Cons in Reviews Versatile blogging platform 95% positive reviews out of 3172 Most reviewers find blogging highly accessible, customizable, and efficient for creating, managing, and sharing diverse content. Ihor C. CTO, 11 - 50 employees. "I started with WordPress and if you want to dabble in blogging on your hosting or WP platform is a great solution." Frequent bugs and plugin conflicts 74% negative reviews out of 1255 Most reviewers describe bugs and issues as common, especially with plugin conflicts, crashes, and troubleshooting difficulties. Anonymous User Web Developer, 11 - 50 employees. "Sometimes when the site crashes, wordpress doesn't show the exact error that is causing it." Flexible website content management 95% positive reviews out of 990 Most reviewers describe content management as intuitive, allowing easy publishing, editing, and organization without coding. Dean H. Brakes, 501 - 1,000 employees. "I know WordPress is used for more than a half of all websites over the internet and this is because is a very powerful content management system and very versatile." Ongoing security vulnerabilities 75% negative reviews out of 1222 Most reviewers feel security and access control require constant updates, vigilance, and expertise to prevent hacking and breaches. Martin D. Managing Director, 2 - 10 employees. "Also even with what i felt was enough security, I somehow got hacked and eventually the website got consumed with so many fake pages i had to close it down and chose Wix." Empowering client website management 95% positive reviews out of 594 Most reviewers indicate client support enables clients to easily update, manage, and customize their own websites independently. Matthew F. C. President, 2 - 10 employees. "With the right setup, it delivers a solid balance of ease of use and powerful customization, making it a dependable foundation for both clients and long term development." Website speed and resource issues 77% negative reviews out of 765 Most reviewers report performance and speed suffer from plugin overload, heavy themes, and complex site configurations. Anonymous User Marketing Project Coordinator, 51 - 200 employees. "Depending on how many plugins you install and the complexity of your site, WordPress can become resource-intensive, causing slow load times." ## Showing most helpful reviews Showing 1-25 of 14986 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eric S. CEO Retail Used the software for: 2+ years ### "Wordpress is our go to website platform" April 25, 2026 5.0 We use Wordpress for all of our websites as they have a good light SEO friendly structure and easy to use dashboard. Pros Wordpress is probably one of the easiest website platforms to use. User friendly and has tons of great plugins to accommodate all types of services and functions. Cons We tend to get a lot of spam comments, there are apps to filter them but they still manage to get though. Alternatives considered [Drupal](https://www.capterra.com/p/119594/Drupal/) Reason for choosing WordPress Their dashboard was more user friendly and the plugins they offered solved our problems. Review Source Alicia E. Full stack developer Internet Used the software for: 1-2 years ### "Cool for building websites if you don’t know how to code" May 1, 2026 4.0 My client asked me to use Wordpress for their website and online store and it was an adventure. I usually use php, css, html to create sections and craft a beautiful website. But this time I used Wordpress with other plugins and it saved me a lot of time because their visual layout was nice. Click and drop. The main learning curve was finding where to add these code snippets or personalized css. But there’s a lot of information and tutorials so was quite easy. Pros I like how easy is and also is well integrated with other tools. Even if you don’t know how to code, you can built a website for free. The mobile experience is also nice. Their plugin library is amazing. Cons It could be quite confusing for a programmer because I couldn’t find the settings I wanted to change. With codes is easier. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing WordPress It was free and more customizable than shopify Review Source BE Ben E. Marketing and Communications Executive Non-Profit Organization Management Used the software for: 2+ years ### "Wordpress the go to Website CMS" June 3, 2026 5.0 We have been using WordPress for many years on a number of different websites and have always found it intuitive and easy to use. There is always so much that you can do by using extra plugins, and even with the default editors, it allows for flexibility with any website. Pros WordPress is a great, flexible software that allows for websites to be customised to suit your needs. You can use plugins to make a website fit to any business, and there is so much that can be done with the tools that are available. The CMS is also easy to pick up and use, and we have had new starters be able to edit and amend websites quickly with little prior knowledge. Cons The editor is great to use for most amendments, such as text changes, but it would be great if there were even more tools added to allow for more flexibility with design. Review Source MO Michael O. Communications Manager Wholesale Used the software for: 1-2 years ### "Flexible but Showing Its Age" June 2, 2026 3.0 Overall, WordPress is still a solid and reliable product. It offers strong customization options, but the user experience could be more streamlined and modern. Pros WordPress offers a lot of flexibility and customization, making it capable of building a site that fits your specific needs. Cons Wordpress can feel clunky and a bit behind the times, especially compared to more modern website builders. They haven't adapted as quickly as their competitors Review Source Matthew F. C. President Information Technology and Services Used the software for: 2+ years ### "Flexible, Reliable, and the Backbone of Our Web Solutions" April 26, 2026 5.0 My overall experience with WordPress has been very positive. It has proven to be a reliable and flexible platform that consistently meets the needs of a wide range of projects. From simple websites to more advanced builds, it provides the tools and scalability needed to grow without major limitations. It is also the core web product we rely on, because it offers strong control over design, functionality, and performance. With the right setup, it delivers a solid balance of ease of use and powerful customization, making it a dependable foundation for both clients and long term development. Pros What I like most about WordPress is its flexibility. It can power everything from a simple blog to a full scale business site without locking you into one approach. The plugin ecosystem is a major advantage, there is almost always a tool available for any feature you need. It also balances ease of use with advanced customization. Beginners can launch a site quickly, while more experienced users can modify nearly every aspect. Having full control over content, hosting, and SEO is another strong benefit compared to more restrictive platforms. Cons What I liked least about WordPress is that it can become overly complex as a site grows. Managing plugins, updates, and compatibility issues can take time, and things can break if updates are not handled carefully. Security is another concern, since its popularity makes it a frequent target for attacks, requiring ongoing maintenance and monitoring. Performance can also suffer if the site is not properly optimized, especially when too many plugins are used. Alternatives considered [Joomla](https://www.capterra.com/p/161648/Joomla/) Reason for choosing WordPress WordPress offered a more intuitive experience and a larger ecosystem compared to Joomla. It is easier to manage on a day to day basis, especially for content updates and client handoff. The availability of plugins, themes, and developer resources is significantly stronger, which makes building and scaling sites more efficient. It also aligns better with our workflow and long term goals, allowing us to standardize it as our core web product. The flexibility, community support, and overall ease of customization made it the more practical choice. Review Source VR Verified Reviewer Owner Marketing and Advertising Used the software for: 2+ years ### "Affordable, Flexible, and SEO-Friendly" March 18, 2026 5.0 As the owner of a marketing agency, I’ve worked with a variety of website platforms for our clients. We feel very comfortable working with WordPress. Its always being easy to use, easy to control to perform SEO, and we like the variety of customization options. Our experience has been great. Pros What I like the most about WordPress and why we recommend it to most of our clients is its affordability compared to other platforms, and also because it is incredibly user-friendly and offers great quality and functionality. Cons When we are changing the fonts and their sizes, sometimes and for some reason, the text doesn't pick up the font size and it doesn't appear visible, which force us to do it manually and try to guess the same size that was used before. Its something minor, but if this could be fixed that would be great. Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) Because the yearly plan is more affordable than Shopify. Review Source JW Jordan W. Head of Digital Public Relations and Communications Used the software for: 2+ years ### "Flexible, easy and empowers business. " April 16, 2026 5.0 Couldnt recommend it more. If you have no web development knowledge, or if you have been doing it for years, you can very easily get to grips with WordPress to create sites. Pros How far you can push it. Most people turn their noses up at easy web builders like WordPress but the flexibility, ease of use and how quickly you can build fully customisable sites using templates empowers so many business. Cons The bloat that can happen with WordPress core files, themes and alot of plugins can make the sites slower, but with careful consideration this can be overcome Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) Reason for choosing WordPress Its a night and day difference between the two platforms. Review Source Stephanie W. Owner Consumer Services Used the software for: Less than 6 months ### "Too complicated for a first time user. " March 18, 2026 3.0 Great software, but complicated and overwhelming for someone who is new to website design. It has many great features but I found that there were additional hidden fees for many of them. Pros WordPress had exhaustive features for website building and design. The customer support was good and overall good value for money. Cons I found the software very complex and ultimately it didn't work out for me as it was too overwhelming for my first time building a website. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) The other one was too complicated and i couldn't figure it out. Review Source VR Verified Reviewer VP Marketing Computer Software Used the software for: 2+ years ### "Really Solid CMS Solution" July 3, 2026 5.0 Pros WordPress has been our preferred content management tool for a decade, helping us scale from the very beginning of our business launching to now generating thousands of users daily. Cons Because of its business structure, WordPress doesn't offer customer support but instead just online forums. Sometimes it's difficult to troubleshoot issues. Review Source EJ Emily J. Owner E-Learning Used the software for: Less than 6 months ### "WordPress and I didn't get along." June 12, 2026 3.0 I didn't not have a great experience with WordPress and instead switched to another program. For the modern user, I would not recommend this site. Pros Honestly, I didn't like a lot about WordPress. The website had nice coloring? Again, hard to find things that I liked. Cons The format was hard for me to use. As someone who is used to Google Drive products, using Word Press seemed very archaic. It was hard to get the hang of. Review Source DA Daniel A. Digital Content Creator Higher Education Used the software for: 2+ years ### "WordPress is the Premier Website Builder" June 17, 2025 5.0 In my opinion, WordPress is the premier website builder and content management system. I wouldn't consider other products as none come close to the number of features and level of customization. Pros In my constantly changing industry, WordPress is so valuable because it allows nearly endless customization to fit my needs. Cons The thing I like least about WordPress is that it can be difficult to keep up with the number of updates required. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) Wix didn't meet customization or content management needs to build a fully custom site. Review Source AL Alexandra L. Customer success manager Marketing and Advertising Used the software for: 2+ years ### "My go-to website CMS" May 6, 2025 5.0 I have built more than 50 websites in Wordpress, it’s my go-to when it comes to building websites for clients. Pros It’s very flexible, you can build almost every time of website while having a CMS. Cons You need to have experience and knowledge to operate Wordpress websites correctly Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing WordPress There is much more freedom and flexibility to create websites with Wordpress + Elementor. Also you plugins that let you make all the configurations needed for website speed, cache, SEO, security, etc. Review Source SK Sam K. Projects manager Food Production Used the software for: 1-2 years ### "Essy to understand and easy to use." February 27, 2026 5.0 I got on really well with WordPress as someone who used it for our online ordering system every day. It was simple and customers rarely had an issue placing their orders. I would use it again. Pros WordPress was our website host when i first began to be involved with the back end of the website. It was simple and worked for us as a website/ webshop. Orders were easy to understand and could be quickly categorised or actioned. Pictures and updates of products were simple to action. We did not have outside IT support at this time so all issues were fixed by the WordPress team themselves. Cons Although simple and user friendly, we were limited in what we could do using WordPress as our host. This was not an issue or even apparant until we wanted to redesign our website so was not an issue at the time of using it. Review Source SG Swagat G. IT Support Technician Mental Health Care Used the software for: 2+ years ### "Absolutely a WINNER!" April 17, 2026 5.0 I have been using WordPress to design and develop websites for my personal portfolio and business needs. Pros What I love about Wordpress is it's ability to help you integrate many available plugins to your website to make your site more rigid and offer more features to it. For eg: live chat plugins, woocommerce integrations, Paypal payments, etc. Everything at one place for you to use. The other reason I like WordPress is because it is absolutely FREE to use. There's a variety of free themes to choose from too. Absolutely, a WINNER! Cons I do not specifically have any complaints so far with WordPress. But, I wish it gave users more flexibility in terms of editing few stuffs without knowing the code. For eg, for some themes, if you want to get rid of their footer, you can't do it from the dashboard. Instead you would have to go to the CODE section is figure out the removal. For someone with a little bit of code knowledge, it's not a problem, but for a non-techy person, that's going to be a pain. Review Source DD Dennis D. Business Owner Information Technology and Services Used the software for: 2+ years ### "You can't get much better even if it has issues sometimes!" October 3, 2025 4.0 Overall my experience has always been great. There's been times when I have been frustrated with the platform but due to it's widespread use and open source nature, fixes are almost always readily available. Pros It's very easy to install with almost any hosting platform. It's also very easy to self host. Updates are easy and can even be set to auto install so that you can always have the latest security updates. Cons There are many vulnerabilities. This is mostly due to it's popularity as it powers more websites than any other platform. Sometimes it takes too long to have things patched but that is not always an issue with the core of WordPress. That could very well be an issue for the addon and theme devs. Review Source Hayden R. Graphic Design Computer Software Used the software for: 2+ years ### "Brilliant Website Development Tool" April 3, 2026 5.0 Overall a positive experience. Makes maintaining and updating websites possible for any business no matter how much software experience owned. Pros Wordpress has made website design and editing easy for everybody, especially those with no coding experience. The interface makes all tools and pages understandable. Wordpress also contains a huge array of templates making any website design possible. Cons My biggest concern would be the maintenance that needs to be put into WordPress. Having many plugins within the website can cause many updates otherwise the website and certain plugins can run slowly. Review Source Emmanuel K. Sr. Business Administrator Automotive Used the software for: 2+ years ### "Good Platform To Use" March 24, 2026 5.0 Great product, easy to use, good value and does have good integrations with very useful tools. They make a goo product that can be used with people ay any level of experience. Pros Word press makes things simple and easy. They provide some solid tools that make it understandable. Cost is also quite good. Cons It has a lot of add-ons that could get a little overwhelming or make you think you need all these additional things. Review Source VR Verified Reviewer Web Designer Marketing and Advertising Used the software for: 2+ years ### "One of the best wWebsite CMS out there" March 6, 2026 5.0 I've used WordPress to build websites for years and have no plans to stop. Good visual builders layer over it seamlessly. Pros I like how versatile the CMS is. There's also so many different software that can integrate with WordPress now. Cons Not a complaint, but one of the challenges with WordPress if you don't setup things correctly can be website security. Review Source JS Johnathan S. Database Developer Information Technology and Services Used the software for: 2+ years ### "Makes having a website easy" November 5, 2025 3.0 We're glad to have a professional looking website without any coding involved. WordPress also provides lots of flexibility and customization with their websites. Pros What I love best about Wordpress are the plugins. If there is something you want to be able to do with your website, you can usually find it through a plugin. Cons Because there is so much you can do with WordPress, sometimes it can be confusing to know where to look to make changes to your website that you are wanting to happen. However this all depends on the type of theme you use. Review Source Keith O. Owner Computer Hardware Used the software for: 6-12 months ### "From ok to pretty good" January 11, 2026 4.0 I thought it was overall a good experience. I have used it before but many years ago. Its come along way. Pros Customer service is pretty good. Its great for wrb designers, page editing, templates to lay out the web sites. Cons The ease of use is not very good for those getting started. Can be a little complicated. More designed for experienced users. And the cost could be a little better. Free version is ok but really lacks. Review Source Nick M. Founder Consumer Services Used the software for: 2+ years ### "Great flexible platform" August 22, 2025 5.0 Overall solid. I’ve used it to build a few different sites over the years, including my latest projects OverLoaded and Bulgariya. It does what I need without being overly complicated, and once you know your way around themes/plugins you can move pretty fast. Definitely a good balance of easy + powerful if you don’t want to build from scratch. Pros It’s flexible. You can make basically any kind of site without much skill or experience. Even though it's so easy to use for beginners, there's a ton of room for customization as well. I personally use a ton of custom code on my site https://overloaded.ai and even run a simple webgame with a global chat. Tons of plugins, easy to tweak design, and it scales from a simple blog to a full business site. Cons Sometimes the plugins cause issues and there's no way to prepare other than making backups. Updates break stuff once in a while, which is annoying. Review Source DM Dana M. Fulfillment Manager Publishing Used the software for: 2+ years ### "WordPress is a nice resource for Website Creation" November 13, 2025 4.0 Overall experience has been positive. It is easy enough to use and love the plug in capabilities. Perhaps the paid version has higher security. Pros WordPress is easy to use and free, if you use it on your own web host. It made creating our company website quite simple, and we have several plugins installed to calculate shipping and take orders (ecommerce). Cons I am not crazy about the security - it seems to come under attack from spammers and bots more often than it should. Review Source MP Marija P. Manager Marketing and Advertising Used the software for: 1-2 years ### "Great for beginners and also experienced bloggers" April 5, 2026 5.0 I started using it for my first blog, and it did seem complicated at first but later i learned more and more. I started with free templates and upgraded to better paid version. Wordpress can accommodate everything for your blog, literally everything. The price is really accessible, and descriptuions and faqs make everythign so easy. I wish they had a better support system, but for price you can't really beat it. Pros Easy to use for beginners, lots of plugins, good price. Lots of free templates to chose from, and easy navigation. Cons Some parts are difficult to navigate, could require little more work for beginners. I wish they had a better support. Review Source RH Ryan H. Social Media Manager Information Technology and Services Used the software for: 2+ years ### "Wide user support, robust and suitable for a wide range of web pages" March 15, 2025 5.0 One of our projects required us to build a web store from scratch for a client. I was able to put the page of articles, shopping cart and payment options with WooCommerce (a plugin) quickly and easily. The client was very happy because it worked. It is also good to highlight that I had some issues, a few hours of downtime occurred once when an update plugin crashed with the theme. It was a difficult time, but we got over it quickly with the help of the community and tutorials. That experience taught me the value of creating backups and running test environments for updates before deploying them to the live site. WordPress has been like staring at a blank canvas for us; with enough time, persistence and occasional assistance, we can create just about anything we may require. Pros From corporate websites to e-commerce platforms, WordPress works great for almost every project I’ve worked on as a web developer. I have managed to customize each development to my needs without starting from scratch due to its extensive ecosystem of plugins and themes. Anything from a simple personal blog to a sophisticated business website is within our capabilities. It is a powerful instrument as the possibilities are almost unlimited. Themes and plugins are another strong point. You can customize your website without knowing how to code thanks to the plethora of free and paid options. Do you prefer a more contemporary style? For this, there is a theme. Need a social media widget, advanced search engine optimization tool, or contact form? For that, you can find a plugin. It is a toolbox full of solutions for your projects. Cons To keep your site safe and running smoothly, you should update it frequently. This includes WordPress, its themes and plugins. Site slowness or, worse, vulnerability to attack may result from not doing so. You have to be very careful with this. Review Source AG Ati G. Personal Branding Coach Education Management Used the software for: 1-2 years ### "A Solid Website Solution" January 29, 2026 5.0 Pros It allows me to build my website while easily integrating other tools. It supports a strong SEO and content strategy as my business grows, and the templates make designing pages straightforward. Editing and updating content is simple and efficient. Cons At times, updates can require extra steps to appear correctly. Changes don’t always reflect immediately and may require clearing caches or cookies to ensure the updates are visible to others. Review Source Similar Products Featured ## Related categories [Website Builder](https://www.capterra.com/website-builder-software/)[Blog](https://www.capterra.com/blog-software/)[Content Management](https://www.capterra.com/content-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.