# WordPress Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is WordPress the right Website Builder solution for you? Explore 14981 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131687/WordPress/reviews --- WordPress 4.6 (14981) [View alternatives](https://www.capterra.com/p/131687/WordPress/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of WordPress Ease of use 4.2 Customer Service 4.1 ## Pros and Cons in Reviews DS Darren S Product OwnerComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “It caters for intial needs, and can be highly customised, with endless themes and plugins, or even your own code, to provide a solution to almost any requirement.“ February 10, 2026 SK Sam K Lead DesignerDesign, Self-employedUsed the software for: More than 2 years. “I have used WordPress to design sites for some of my clients, and my problem with using this platform as opposed to Wix or Squarespace is that it takes a lot longer in WordPress to create the desired design as it is not intuitive.“ November 16, 2025 Alicia E Full stack developerInternet, 2 - 10 employeesUsed the software for: 1-2 years. “I usually use php, css, html to create sections and craft a beautiful website. But this time I used Wordpress with other plugins and it saved me a lot of time because their visual layout was nice.“ May 1, 2026 JW Jordan W Head of DigitalPublic Relations and Communications, 51 - 200 employeesUsed the software for: More than 2 years. “The bloat that can happen with WordPress core files, themes and alot of plugins can make the sites slower, but with careful consideration this can be overcome“ April 16, 2026 Patrick S Director of Finance and Creative DirectorConsumer Goods, 2 - 10 employeesUsed the software for: More than 2 years. “Beyond that, the templates and add-ons make it possible to design really great looking, functional websites across multiple industries.“ March 7, 2026 SK Sam K Lead DesignerDesign, Self-employedUsed the software for: More than 2 years. “I think the main problem with WordPress is that the product is not intuitive. If you are not trained to use WordPress to some extent, executing the types of WordPress sights that make the platform a top choice for many website designers is incredibly difficult.“ November 16, 2025 Phil Y Associate Director, EvaluationNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “For more advanced users, Wordpress can be an even more powerful tool, with an array of customization options and integrations.“ February 13, 2026 Aviral G ManagerBusiness Supplies and Equipment, 51 - 200 employeesUsed the software for: 1-2 years. “yes some features like not a very good online store system like shopify , woo commerce is good but sometimes there few things where you get stuck.“ January 26, 2026 ## Showing most helpful reviews Showing 1-25 of 14981 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eric S. CEO Retail Used the software for: 2+ years ### "Wordpress is our go to website platform" April 25, 2026 5.0 We use Wordpress for all of our websites as they have a good light SEO friendly structure and easy to use dashboard. Pros Wordpress is probably one of the easiest website platforms to use. User friendly and has tons of great plugins to accommodate all types of services and functions. Cons We tend to get a lot of spam comments, there are apps to filter them but they still manage to get though. Alternatives considered [Drupal](https://www.capterra.com/p/119594/Drupal/) Reason for choosing WordPress Their dashboard was more user friendly and the plugins they offered solved our problems. Review Source Alicia E. Full stack developer Internet Used the software for: 1-2 years ### "Cool for building websites if you don’t know how to code" May 1, 2026 4.0 My client asked me to use Wordpress for their website and online store and it was an adventure. I usually use php, css, html to create sections and craft a beautiful website. But this time I used Wordpress with other plugins and it saved me a lot of time because their visual layout was nice. Click and drop. The main learning curve was finding where to add these code snippets or personalized css. But there’s a lot of information and tutorials so was quite easy. Pros I like how easy is and also is well integrated with other tools. Even if you don’t know how to code, you can built a website for free. The mobile experience is also nice. Their plugin library is amazing. Cons It could be quite confusing for a programmer because I couldn’t find the settings I wanted to change. With codes is easier. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing WordPress It was free and more customizable than shopify Review Source KW Kate W. Office Manager Sports Used the software for: Less than 6 months ### "Feels a little old school!" April 3, 2026 3.0 It's not really changed in years which is probably a good thing for some people but I think there are slicker, cheaper, easier to use options out there now. Pros It's the old school option for website building, trusted and used by many. There are also a lot of skins available for design at cheap prices. Cons It's just too behind when it comes to the updates in online website building these days. I felt like I was working on my blog back in 2013 rather than building a professional website. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing WordPress Thought it would be easier to use as has been around the longest. Review Source Patrick S. Director of Finance and Creative Director Consumer Goods Used the software for: 2+ years ### "Wordpress - The most used software in my daily routine" March 7, 2026 4.0 I have been using wordpress for years, starting back in the day of name.wordpress.com to buuld your owne personal page. My websites have ecommerce embedded with payment solutions that I can manage myself. Plus for my personal sites, I can have a lot of fun creating different designs and add-ons. Pros Ease of use. I can get a simple page up and running in literally minutes, and an ecommecre site in under an hour. Beyond that, the templates and add-ons make it possible to design really great looking, functional websites across multiple industries. Cons Free plug ins. Most plugins have the danger of being hacked, especially if not updated. People...it's free for a reason. Purchase the upgrade! Alternatives considered [Joomla](https://www.capterra.com/p/161648/Joomla/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Reason for choosing WordPress Better options, pricing, ease of use, available plug-ins, good for migration to new servers Review Source Matthew F. C. President Information Technology and Services Used the software for: 2+ years ### "Flexible, Reliable, and the Backbone of Our Web Solutions" April 26, 2026 5.0 My overall experience with WordPress has been very positive. It has proven to be a reliable and flexible platform that consistently meets the needs of a wide range of projects. From simple websites to more advanced builds, it provides the tools and scalability needed to grow without major limitations. It is also the core web product we rely on, because it offers strong control over design, functionality, and performance. With the right setup, it delivers a solid balance of ease of use and powerful customization, making it a dependable foundation for both clients and long term development. Pros What I like most about WordPress is its flexibility. It can power everything from a simple blog to a full scale business site without locking you into one approach. The plugin ecosystem is a major advantage, there is almost always a tool available for any feature you need. It also balances ease of use with advanced customization. Beginners can launch a site quickly, while more experienced users can modify nearly every aspect. Having full control over content, hosting, and SEO is another strong benefit compared to more restrictive platforms. Cons What I liked least about WordPress is that it can become overly complex as a site grows. Managing plugins, updates, and compatibility issues can take time, and things can break if updates are not handled carefully. Security is another concern, since its popularity makes it a frequent target for attacks, requiring ongoing maintenance and monitoring. Performance can also suffer if the site is not properly optimized, especially when too many plugins are used. Alternatives considered [Joomla](https://www.capterra.com/p/161648/Joomla/) Reason for choosing WordPress WordPress offered a more intuitive experience and a larger ecosystem compared to Joomla. It is easier to manage on a day to day basis, especially for content updates and client handoff. The availability of plugins, themes, and developer resources is significantly stronger, which makes building and scaling sites more efficient. It also aligns better with our workflow and long term goals, allowing us to standardize it as our core web product. The flexibility, community support, and overall ease of customization made it the more practical choice. Review Source JW Jordan W. Head of Digital Public Relations and Communications Used the software for: 2+ years ### "Flexible, easy and empowers business. " April 16, 2026 5.0 Couldnt recommend it more. If you have no web development knowledge, or if you have been doing it for years, you can very easily get to grips with WordPress to create sites. Pros How far you can push it. Most people turn their noses up at easy web builders like WordPress but the flexibility, ease of use and how quickly you can build fully customisable sites using templates empowers so many business. Cons The bloat that can happen with WordPress core files, themes and alot of plugins can make the sites slower, but with careful consideration this can be overcome Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) Reason for choosing WordPress Its a night and day difference between the two platforms. Review Source dL daniel L. IT Director Computer & Network Security Used the software for: 2+ years ### "My go to website setup, easy to use, cheap to run" May 11, 2026 4.0 its my go to web install for anything, single page, web shops, even digital displays. There is nothing you cant do Pros Wordpress is so versatile, its great value for money and really easy to use. Once its setup you can easily create pages, lots of layout options, themes and templates Cons The biggest issue for us are the security updates. You always have to be running updated installs to keep your site secure and dealing with the add-ons is a pain Switched from [NGINX](https://www.capterra.com/p/233717/NGINX-Plus/) Easy of setup and integrations make it easy to build and manage Review Source Sarah G. Owner Marketing and Advertising Used the software for: 2+ years ### "WordPress is the Easiest and Most Supported CMS" April 6, 2026 5.0 I use wordpress everyday to update and add content to my client's website. We are now ranking organically for many key phrases. Pros WordPress is the easiest and most customizable open website programming system. It allows me to choose from thousands of plugins to accomplish anything you could ever want a website to do and all for free. If I ever have any issues I can usually find a solution online from someone else who already fixed it or found a work around. Cons The frequent updated can sometimes cause issues for my website or plugins without my knowledge so I test the sites each morning on web and mobile versions. Review Source Sven S. Director Real Estate Used the software for: 6-12 months ### "Flexible, Powerful, and Easy to Grow With" April 11, 2026 5.0 I have been using WordPress for quite some time and am very satisfied with it. It is one of the most flexible platforms I have worked with and makes it easy to build and manage websites of different sizes. The system is intuitive enough for regular content updates, but also powerful enough to support more advanced needs through themes, plugins, and customization options. What I value most is that WordPress gives me a lot of control while still remaining accessible for everyday use. Pros WordPress offers an excellent balance of ease of use and flexibility. It is simple to publish and update content, and the large selection of themes and plugins makes it possible to adapt a website to almost any requirement. The platform is widely supported, regularly updated, and suitable for blogs, business websites, and more complex projects. Its strong community and ecosystem make it easy to find help, extensions, and solutions when needed. Cons One downside is that the many available plugins can sometimes lead to extra maintenance, and not every extension works perfectly with every theme or update. For beginners, the amount of choice and customization options can feel a bit overwhelming at first. Performance can also depend heavily on the quality of the hosting environment and the plugins being used. Even so, these are manageable trade-offs for the level of freedom WordPress provides. Review Source Hayden R. Graphic Design Computer Software Used the software for: 2+ years ### "Brilliant Website Development Tool" April 3, 2026 5.0 Overall a positive experience. Makes maintaining and updating websites possible for any business no matter how much software experience owned. Pros Wordpress has made website design and editing easy for everybody, especially those with no coding experience. The interface makes all tools and pages understandable. Wordpress also contains a huge array of templates making any website design possible. Cons My biggest concern would be the maintenance that needs to be put into WordPress. Having many plugins within the website can cause many updates otherwise the website and certain plugins can run slowly. Review Source Roger A. Owner Marketing and Advertising Used the software for: 2+ years ### "Very flexible, but my only comment would be that needs maintenance" January 3, 2026 5.0 Overall, my experience has been very good. WordPress is a powerful platform for websites, but to use it properly you need time, good setup, and regular maintenance. Pros I like how flexible WordPress is and how many plugins and themes are available. It allows you to customize almost anything and build different types of websites. Cons Sometimes it can be slow if you use too many plugins, and updates can cause conflicts. It also requires maintenance and basic technical knowledge. Review Source VR Verified Reviewer Paralegal Legal Services Used the software for: 2+ years ### "Best Website Creation Website" March 8, 2026 5.0 I love Wordpress have been using it for several years. It’s easy to create and update your page and they have so many creative solutions to make your website how you want. Pros I love how easy it is to customize your website and allow you to make add ins and help you make your website flow smoothly. Cons I don’t have much negative to say about Wordpress. If you want to have a more complicated website you will need to put more time and effort to create your website. Review Source VR Verified Reviewer Associate Director, Evaluation Non-Profit Organization Management Used the software for: 2+ years ### "Great Web Hosting Platform" February 13, 2026 5.0 Overall, WordPress has been a solid web design option. I have recommended it both for larger organizations that are seeking to modernize its website, as well as family, friends, and freelance clients looking to set up an easy site. Pros I have recommended WordPress to a number of organizations that I have worked for and freelance clients, too. It offers a variety of solid templates for web design beginners that are easy to customize. For more advanced users, Wordpress can be an even more powerful tool, with an array of customization options and integrations. Over the years, I have particularly appreciated the Wordpress team's support with backing up data, setting up sites, and updating the platform for new browsers and devices. Cons The way that WordPress integrates with various domain hosting platforms can take some getting used to, but its customer support team tends to take the stress out of most difficulties. Review Source Daniela G. Founder and Director Real Estate Used the software for: 2+ years ### "Very versatile but difficult to use" July 4, 2025 4.0 I commissioned the creation of an ad-hoc website and the result was very good. It was a real estate website, therefore quite complicated. I added some plugins for specific features. However, I had some issues, especially because it did not allow the creation and the integration of an xml feed, which for real estate is very basic. Pros WordPress is very versatile and it allows the creation of a very customised website. it works with many different themes and it offers a huge variety of plugins that can be implemented to add more features. Some are free, some require a payment, but they allow to add many different features to your website. Cons I find it very complicated to use. Unlike other website builder systems that are very easy to use even without any technical knowledge (or with a minimal one). to work with WordPress I had to hire a web designer, and this of course affects the costs. Review Source VR Verified Reviewer Senior Web Development Defense & Space Used the software for: 2+ years ### "Accessible web development for the masses" June 29, 2025 5.0 Overall I have had a positive experience with Wordress over the years, I've developed, managed, run, troubleshooted, migrated many wordpress sites over the years and it has always been a trustworthy straightforward platform to work with. Pros Wordress has been the king of accessible web development for the masses. With wide 3rd party support and continuous development of the platform it has been the go to for a large part of the web. Wordpress is great in that it's capable of both simple and custom complex website and has a lot of support out there if you need it. Cons Being one of the most popular web platforms it also unfortunately becomes a large target for bots and hackers that will try to exploit security vulnerabilities, however luckily many of those concerns can be mitigated through various means. Review Source Emmanuel K. Sr. Business Administrator Automotive Used the software for: 2+ years ### "Good Platform To Use" March 24, 2026 5.0 Great product, easy to use, good value and does have good integrations with very useful tools. They make a goo product that can be used with people ay any level of experience. Pros Word press makes things simple and easy. They provide some solid tools that make it understandable. Cost is also quite good. Cons It has a lot of add-ons that could get a little overwhelming or make you think you need all these additional things. Review Source JS Johnathan S. Database Developer Information Technology and Services Used the software for: 2+ years ### "Makes having a website easy" November 5, 2025 3.0 We're glad to have a professional looking website without any coding involved. WordPress also provides lots of flexibility and customization with their websites. Pros What I love best about Wordpress are the plugins. If there is something you want to be able to do with your website, you can usually find it through a plugin. Cons Because there is so much you can do with WordPress, sometimes it can be confusing to know where to look to make changes to your website that you are wanting to happen. However this all depends on the type of theme you use. Review Source Keith O. Owner Computer Hardware Used the software for: 6-12 months ### "From ok to pretty good" January 11, 2026 4.0 I thought it was overall a good experience. I have used it before but many years ago. Its come along way. Pros Customer service is pretty good. Its great for wrb designers, page editing, templates to lay out the web sites. Cons The ease of use is not very good for those getting started. Can be a little complicated. More designed for experienced users. And the cost could be a little better. Free version is ok but really lacks. Review Source Andy N. Business Development and Marketing Manager Facilities Services Used the software for: 2+ years ### "Very easy website designing platform " September 22, 2025 5.0 Great website building tool, its templates are easy to edit. Definitely value for money. i havent used the customer support as i can find free online videos. Pros Easy-to-use website building tool. Its functionality is excellent. i was able to design my website learning from free videos. Cons Sometimes it gives me errors, which I gets me stuck in safe mode. As i have used the free version i cannot complain. Review Source FH Franci H. IT Non-Profit Organization Management Used the software for: 1-2 years ### "Great for beginners!" October 3, 2025 5.0 Once you get the hang of it, it's one of the easiest platforms to create a website on for beginners. Pros It was fairly easy to learn to use. There are a lot of online tools available to help you through use of the tool which is very helpful. Cons It would make it easier if it had a way to tell you if some of the apps conflicted with each other. It would also be helpful if you were given a "list of things you need" when you first get started, like apps that you need that work alongside these types of platforms, like a server for example. These are things you wouldn't think of having to need when first getting started. Review Source Aaron G. Membership and Development Director Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to use and Looks Great!" June 12, 2025 5.0 I have worked with Wordpress for 10+ years and I have never had an issue. The plug-in library that they offer is second to none. Pros I am a huge fan of the ease of creating, editing and posting content. I do not have experience in HTML so the ease of doing things via Elemontor is critical. Cons The only issue I have is I often am updating several sections of our website at one time, however, it is not easy to switch from one section to the site to another. Review Source DG Dario G. Customer Advisor Consumer Services Used the software for: 1-2 years ### "The best CMS nowadays " October 18, 2025 5.0 WordPress is the best choice as CMS, easy websites to design and a lot of plugin to use as Elementor, Wprocket and more Pros WordPress it’s the best choice If you are looking for a fast, easy to use and with high security sistems CMS. I use WordPress for my web site, as I’m not able to develop an entire website using code and I’m very satisfied. Cons Sometimes it can be slower if you charge it with plugins or themes, it needs to stay clean in the most of the times Review Source RM RJ M. Safety and Maintenance Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Word Press helps small businesses create and maintain their own website" February 5, 2026 5.0 Pros Word Press allowed us to create and maintain a site for our small business with not a lot of effort. Cons We don't as many, if any, issues with Word Press. Any issues are normally cleared up when reaching out to customer support. Review Source JA Jess A. Creative Designer Design Used the software for: 6-12 months ### "WordPress makes website design a breeze." February 3, 2026 5.0 I have used Wordpress to design websites and I find it altogether flexible to use even for a beginner with less experience. Their customer service is great and responsive for addressing issues. Pros WordPress is very versatile and easy to use for building and designing a website. I like use of available templates which make the process smooth. Cons some features are a bit technical and require more learning for a beginner but most of the features are flexible and user friendly. Review Source CB Calixte B. CTO Computer Software Used the software for: 6-12 months ### "Easy to use & Very complete" October 31, 2025 4.0 Pros Wordpress have a really easy to use interface. It don’t requires any coding. Also, they are a lot of templates available online, this can save a lot of time. Wordpress also supports a lot of really useful plugins. Cons Sometimes, it’s hard to get exactly what you want on your page.You wanna move something a bit but you can’t.. Also, the process of creating pages from zero can take a lot of times. Alternatives considered [Webflow](https://www.capterra.com/p/136159/Webflow/) Reason for choosing WordPress Easier to use and more adapted for our needs Review Source Similar Products Featured ## Related categories [Website Builder](https://www.capterra.com/website-builder-software/)[Blog](https://www.capterra.com/blog-software/)[Content Management](https://www.capterra.com/content-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.