--- title: "WordPress Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about WordPress Software - reviews, pricing plans, popular comparisons to other Website Builder products and more." source_url: "https://www.capterra.com/p/131687/WordPress/" page_type: "product" language: "en" --- # WordPress Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) WordPress ## What is WordPress? Open source software that is free to use for creating blogs and websites. ## What is WordPress used for? [Website Builder](https://www.capterra.com/website-builder-software/)[Blog](https://www.capterra.com/blog-software/)[Content Management](https://www.capterra.com/content-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 14,994 user reviews Reviews sentiment Positive 94% Neutral 6% Negative 1% Pros & cons Flexible and accessible blogging platform Versatile content management system Frequent bugs and plugin conflicts Vulnerability to security threats Starting price $9 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Content Management / 2025 - Website Builder / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for WordPress?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://automattic.com&name=WordPress) Rating Breakdown 4.6 +− Features4.5 Value for Money4.6 Ease of Use4.2 Customer Service4.1 Rating Breakdown 4.6 Features4.5 Value for Money4.6 Ease of Use4.2 Customer Service4.1 ## WordPress Reviewers Verdict Updated August 2026 AI summary - WordPress is a fit for businesses and teams needing flexible website creation and easy content management without heavy coding. - Reviewers are positive about its user-friendly interface, drag-and-drop editing, strong SEO options, and adaptable content management. - It lets nontechnical staff quickly build, update, and organize websites, blogs, or landing pages with customizable templates and plugins. - Reviewers note pain points like slow performance with many plugins, frequent updates, potential security concerns, and occasional bugs or navigation hurdles. - WordPress works best for those prioritizing customization and content control, but requires ongoing attention to updates, security, and performance. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WordPress 4.6 (14,994) VS. [4.4 (153)](https://www.capterra.com/p/142300/Adobe-Experience-Manager/reviews/) Starting Price $9 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (14,929) Ease Of Use 3.9 (10,718) Value For Money 4.6 (11,174) Value For Money 3.9 (8,518) Customer Service 4.1 (9,949) Customer Service 4.1 (7,673) ## WordPress alternatives [Wix](https://www.capterra.com/p/169007/Wix/) [4.4 (10,771)](https://www.capterra.com/p/169007/Wix/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169007/Wix/) Highest Rated [ClickSites](https://www.capterra.com/p/10024383/ClickSites/) [4.9 (436)](https://www.capterra.com/p/10024383/ClickSites/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10024383/ClickSites/) [Squarespace](https://www.capterra.com/p/143461/Squarespace/) [4.6 (3,418)](https://www.capterra.com/p/143461/Squarespace/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143461/Squarespace/) [Pixpa](https://www.capterra.com/p/152263/Pixpa/) [4.7 (623)](https://www.capterra.com/p/152263/Pixpa/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152263/Pixpa/) [View all alternatives](https://www.capterra.com/p/131687/WordPress/alternatives/) ## FAQs about WordPress Overview ### What problems does WordPress solve? WordPress solves slow, code-heavy website creation and hard-to-maintain content workflows by giving teams a flexible CMS for blogs, landing pages, business sites, and online stores. Marketing teams, small businesses, agencies, educators, and nonprofit admins use it to publish updates quickly, customize functionality, and let nontechnical staff manage content without developer bottlenecks. Answer based on 11571 reviews Overview ### Which roles and teams benefit most from WordPress? WordPress benefits business owners, founders, and executives who need to launch company sites, manage content, and support brand visibility without heavy technical overhead. Marketing teams, bloggers, and designers use it to publish campaigns and shape user experience, while developers and project managers customize functionality, maintain sites, and coordinate web delivery. Answer based on 14686 reviews Overview ### What company size and industries is WordPress built for? WordPress is for anyone creating a modern web presence, with 80% of reviewers from small businesses and Marketing and Advertising the top industry at 10%. It also serves enterprise and midsize companies at 10% each, with strong use among Computer Software firms at 9% and Information Technology and Services at 8%. Answer based on 14987 reviews Features and Usability ### What are the key features of WordPress? WordPress includes core website creation and blogging tools such as page editing, post management, post scheduling, and a WYSIWYG editor. Its main differentiators are customizable themes and templates, plugin integrations, drag-and-drop builders, media library management, and SEO management, with auto updates and access controls supporting ongoing site administration. Answer based on 6598 reviews Integrations ### Which third-party tools and platforms does WordPress integrate with? WordPress integrates with over 200 third-party tools, including WooCommerce, YouTube, Elementor, Shopify, Drupal, Yoast SEO, Google Analytics 360, and Mailchimp. Reviewers also mention Divi, PayPal, Google Search Console, and MySQL, covering ecommerce, analytics, page building, payments, and content management. Answer based on 5498 reviews Getting Started and Support ### How easy is it to onboard and train a team on WordPress? WordPress is fairly easy to onboard for teams handling basic content updates, especially editors, marketers, and beginners using templates. It offers documentation, and reviewers often rely on third-party video tutorials and forums for training. Admins and users managing themes, plugins, or customizations usually need more time to learn. Answer based on 3312 reviews Getting Started and Support ### What customer support options does WordPress offer, and how do users rate the experience? WordPress offers email/help desk support, a knowledge base, and chat. Users often find the documentation useful and chat helpful when available, with some describing responses as quick and efficient. Others report uneven support, self-service research, and delays, especially when issues involve plugins, custom setups, or lower-tier plans. Answer based on 2304 reviews Security ### How does WordPress handle data security and access control? WordPress uses regular security updates, optional automatic updates, security plugins, SSL/HTTPS integrations, spam protection, activity logs, password protection for pages and posts, customizable privacy settings, user roles, comment and sign-in permissions, and two-factor authentication. However, reviewers warn that outdated or poorly maintained plugins, themes, and self-managed setups can still leave sites vulnerable. Answer based on 1881 reviews Website creation ### Is WordPress good for building a website? WordPress works well for building many kinds of websites, from blogs and business pages to online stores. Small businesses, designers, and marketers like its themes, plugins, and flexible editing, though beginners can face a learning curve, added hosting costs, and occasional plugin or theme conflicts. Answer based on 6598 reviews ## Who uses WordPress? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Flexible and accessible blogging platform 95% positive reviews out of 3172 Most reviewers describe blogging as highly accessible, customizable, and beginner-friendly, with extensive templates, plugins, and integrations enabling quick setup, content management, and design personalization for diverse website needs. Jean-Pierre N. Instructional Design, 501 - 1,000 employees. "I found WordPress to be user-friendly, with a great library of Plugins, and a perfect tool for bloggers." Frequent bugs and plugin conflicts 74% negative reviews out of 1256 Most users comment that bugs and issues arise from plugin incompatibilities, update problems, and backend glitches, often requiring manual troubleshooting, technical knowledge, or reliance on community support. Anonymous User Web Developer, 11 - 50 employees. "Sometimes when the site crashes, wordpress doesn't show the exact error that is causing it." Versatile content management system 95% positive reviews out of 991 Most reviewers indicate content management is intuitive, supporting easy creation, editing, scheduling, and organization of various content types, with collaborative features, robust plugins, and minimal technical barriers for users. Dean H. Brakes, 501 - 1,000 employees. "I know WordPress is used for more than a half of all websites over the internet and this is because is a very powerful content management system and very versatile." Vulnerability to security threats 75% negative reviews out of 1223 Most reviewers describe security and access control as a concern, citing frequent attacks, plugin vulnerabilities, and the need for constant updates and monitoring to prevent hacks, malware, and data breaches. Martin D. Managing Director, 2 - 10 employees. "Also even with what i felt was enough security, I somehow got hacked and eventually the website got consumed with so many fake pages i had to close it down and chose Wix." Efficient client website management 95% positive reviews out of 594 Most users report client support is strong, allowing quick website deployment, easy client training, content control, and cost-effective customization, enabling clients to manage their sites independently with minimal technical expertise. Bharat S. Owner, 2 - 10 employees. "I don't know about any website development language and WordPress help me to develop a beautiful website for my business and my clients." Plugin bloat slows performance 77% negative reviews out of 765 Most reviewers find performance and speed suffer when numerous plugins, heavy themes, or large media files are used, leading to slow load times, resource strain, and complex troubleshooting for non-technical users. Anonymous User Marketing Project Coordinator, 51 - 200 employees. "Depending on how many plugins you install and the complexity of your site, WordPress can become resource-intensive, causing slow load times." ## Features AI summary Based on 11,677 Website Builder reviews Capterra data shows that buyers of website builder software rank the following features as their top priorities: - **Design Management** (**49%** of reviewers rated this feature as critical) - **Website Management** (**56%**) - **Real Time Editing** (**46%**) WordPress supports all three features that reviewers rate most highly: **Design Management**, **Website Management**, and **Real Time Editing**. Together, these capabilities help businesses maintain site design consistency, manage website content and updates more efficiently, and make changes as they happen, allowing teams to build, maintain, and refine their websites with less friction. Design Management 4.3 (294) 69.73% of 294 reviewers that rated this feature as important or highly important Collaborate on creating a product by sharing and adjusting designs through a shared portal Real Time Editing 4.5 (643) 62.67% of 643 reviewers that rated this feature as important or highly important It gives you instant updates as you edit content, allowing you to see changes immediately and collaborate with others. Reviewers appreciate the time-saving, responsive editing experience, and collaborative workflow, though a few mention occasional lag or conflicts with multiple editors. Landing Pages/Web Forms 4.5 (634) 51.26% of 634 reviewers that rated this feature as important or highly important WordPress offers you versatile options to build landing pages and web forms using numerous plugins and templates. Users think it’s easy to create and customize forms, integrate with tools like MailChimp and Keap, though some find plugin complexity and integration issues frustrating. Customizable Branding 4.5 (535) 61.68% of 535 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Customizable Templates 4.4 (524) 67.18% of 524 reviewers that rated this feature as important or highly important WordPress offers a wide range of customizable templates, letting you tailor your site’s design to your brand without coding. Some reviewers find the variety and flexibility valuable, but others mention a steep learning curve or clunky customization for beginners. Website Management 4.6 (872) 68.12% of 872 reviewers that rated this feature as important or highly important With this capability, you can easily update, customize, and secure your website using an intuitive dashboard and a vast plugin library. Reviewers appreciate the flexibility, user-friendliness, and ability to manage multiple sites, though some mention a learning curve for beginners. WordPress 60 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - API: Application programming interface that allows for integration with other systems/databases - Audio File Management: Supports audio files - Auto Update: Automatic update of information / software - Categorization/Grouping: Organize and group data or items based on various criteria - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Content Publishing Options: Facilitates online authoring and publishing of the content - Content Sharing: Digitally share pre-made materials and self-created content with others - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: WordPress offers a wide range of customizable templates, letting you tailor your site’s design to your brand without coding. Some reviewers find the variety and flexibility valuable, but others mention a steep learning curve or clunky customization for beginners. - Data Import/Export: Import and export data to and from software applications - Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Forms: Digital forms that are shared and accessed online - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Full Text Search: Search for specific words or phrases within a document or database - Image Editing: Edit, touch up, and convert images for publishing - Image Library: Store and manage images - Landing Pages/Web Forms: WordPress offers you versatile options to build landing pages and web forms using numerous plugins and templates. Users think it’s easy to create and customize forms, integrate with tools like MailChimp and Keap, though some find plugin complexity and integration issues frustrating. - Layout & Design: Configure publication's layout before publishing - Magazines: For magazine publishers - Media Library: Collection of images, videos and other digital content that can be used - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Language: Manage and support multiple languages - Multimedia Support: Supports various file formats - Newsletters: For newsletter publishers - Newspapers: Used by newspaper publishers - Online Booking Tools: Add tools to web pages to handle online bookings - Online Store Builder: Includes functionalities for creating custom eCommerce websites - Payment Options: Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Post Scheduling: Schedules specific times for content to appear on social media platforms, blogs, websites etc. - Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more - Real Time Editing: It gives you instant updates as you edit content, allowing you to see changes immediately and collaborate with others. Reviewers appreciate the time-saving, responsive editing experience, and collaborative workflow, though a few mention occasional lag or conflicts with multiple editors. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - SEO Management: You get robust SEO management through built-in tools and plugins like Yoast and Rank Math, helping optimize content and boost search rankings. Reviewers indicate it’s easy to improve visibility, though some note beginners may find the many options overwhelming or require extra plugins. - Shopping Cart: Checkout of online store - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product - Survey Builder: Create and manage surveys - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Text Editing: Edit text as needed - Version Control: Track revisions and updates made to files and navigate between different versions - Video Support: Supports various video file formats - Visitor Tracking: Track visitors and purpose of visits - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Website Hosting: Publishing and managing websites across the internet. - Website Management: With this capability, you can easily update, customize, and secure your website using an intuitive dashboard and a vast plugin library. Reviewers appreciate the flexibility, user-friendliness, and ability to manage multiple sites, though some mention a learning curve for beginners. - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.5 (14,905) 4.5 Based on 14,905 reviews ## Pricing Value for money 4.6 (11174) Free Trial [View pricing plan details](https://www.capterra.com/p/131687/WordPress/pricing/) Basic $9.00 Flat Rate,Per Month Value for money 4.6 (11,174) 4.6 Based on 11,174 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (9949) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (9,949) 4.1 Based on 9,949 reviews ## User reviews Overall rating 4.6 Based on 14,994 reviews Filter by rating 5(9519) 4(4501) 3(837) 2(106) 1(31) Mentioned topic Sorted by most recent Nurul K. web developer Information Technology and Services ### "Reliable and Flexible Platform for Fast Website Development" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 27, 2026 My overall experience with WordPress has been very positive. I really like it for setting up websites that have a lot of content for clients. Even though Worpress needs work like keeping it updated, making sure it is safe and improvinge how fast it runs all of that is easy to handle if you know the right way to do it. In the end WordPress is still one of the choices, for creating a website that works well and can frow over time. Pros I really like Wordpress. The best thing about WordPress is its collection of plugins. These plugins make creating and customizing websites a breeze. They save a lot of time. WordPress is also great it lets you add your PHP, HTML and CSS when you are making or changing themes.. The REST API is a big plus. It makes Wordpress super flexible. You can use it as a CMS. This means it works well with modern frameworks, like React and Next.js. Cons I find that relying on many third-party pluginscan cause site bloat and hurt page load speed. Wordpress also needs security updates to lower the risk of vulnerabilities. Building custom Gutenberg blocks can be tougher, than using page builders. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IG Isaac G. Controller Machinery ### "Used by many" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 August 24, 2026 Pros Wordpress allows for users to create sites when they otherwise would've been unable to due to technical skill. Cons Wordpress is wildly successful, almost confusingly so. They are somehow succeeding while being labeled as a blog tool. Are blogs still a thing? I thought we left xanga in the past where it belonged. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Global Marketing Manager Civil Engineering ### "Industry Standard CMS- Highly Valuable as a Marketing Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 August 18, 2026 Really positive, invest the time to learn how to use it and you will reap the rewards. Websites are an important part of your marketing arsenal so to have this level of functionality at a free price point is really advantageous. Pros It's free and open source so an absolute godsend for marketing operations on a budget (like many SMEs). That also offers a lot of flexibility, particularly with the raft of plugins available (stores for e-commerce, galleries etc). Also easy to edit once you get the hang of it, the learning curve isn't too steep. The design choices for making your own webpage relevant to your brand is powerful also. It also makes SEO really easy to master at implementation stage. Cons It does require constant maintenance (core system and plugin updates) but that may be the case for all CMS systems. It doesn't get in the way of day-to-day operations but you do have to consider the time in-house it will take to facilitate this (but if you want a functional website you will have to do this with anything you use). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SN Salman N. Director and Senior Full-Stack Developer Information Technology and Services ### "Flexible, Scalable, and Powerful CMS for Modern Web Development" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 17, 2026 WordPress has been our go-to CMS for client projects and agency web builds. Its flexibility allows us to build everything from standard business sites to highly customized, high-performance web platforms. Pros Extremely versatile open-source CMS with an extensive ecosystem of plugins and themes. It allows rapid website development, custom theme integration, easy content updates, and strong SEO optimization capabilities out of the box. Cons Plugin compatibility issues and security vulnerabilities can arise if updates aren't properly managed. It requires regular maintenance, caching configuration, and performance tuning for high-traffic sites. Alternatives considered [Webflow](https://www.capterra.com/p/136159/Webflow/) Reasons for choosing WordPress WordPress offers a significantly larger ecosystem of plugins, higher flexibility for custom code integration, and an intuitive content editing interface for non-technical client teams. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Micah L. Owner Marketing and Advertising ### "The Best CMS All-Around" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 14, 2026 I love it, I have been using it for over 10 years. There is a reason it is the most used website platform / CMS Pros I love how you can build any kind of website, simple or complex on one platform that has endless plugins and integration ability. Cons parts of wordpress are a little dated, especially the UI can sometimes leave you wanting more when compared to other newer website builders. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reasons for choosing WordPress It is just way more customizable and has far more plugins and connections available. It is THE CMS platform globally, so it's just the best. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Marketing Specialist Environmental Services ### "Great for beginners" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 6, 2026 Pros What I like most about Wordpress is that you are able to get started quickly even as a beginner, which is very helpful. Cons What I like least about Wordpress is that their "free" version is incredibly limited. You almost always have to upgrade to pro to create a website. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Content Specialist Education Management ### "A crucial tool in our belt." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 27, 2026 Pros Wordpress is great because of the flexibility that you can derive from the page editor. You can be as in-depth or simple as you want and the templates can be great time savers if you need to get something up quick. Cons It can be a little challenging to navigate plug-ins, I'm not a fan the marketplace where plug-ins are published and it could be more intuitive in how you search for highly rated additions. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) Reasons for choosing WordPress It seemed like it would give us more flexibility in what we wanted to do in the future. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TK Tim K. Founder Human Resources ### "A flexible platform for small businesses." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 17, 2026 A perfect fit for a small HR based company like ours as it is both affordable and functional. It provides us with the tools necessary not only to create and manage pages, but also to have enough control to customize them accordingly. There are a few things that can annoy us when it comes to updates and mobile compatibility but with plugins and pre-designed templates we're able to save time and concentrate on what we actually do. Pros Having the ability to edit and customise pages independently is a huge benefit to us as a small business without a large budget to employ others to do this for us and is an essential feature of WordPress. The templates are great, particularly for creating professional designs without a designer. The plugin library has also saved us a lot of time and money on custom development since we added some functionality such as contact forms for applicants. Cons Not all the themes are mobile-friendly, leading to additional testing of layouts. Sometimes, increases take the time of troubleshooting to get things working again. The learning curve can be steep to make any customization beyond the basic template unless you have some coding skills. Sometimes when something goes wrong, finding a solution isn't all that easy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User VP Marketing Computer Software ### "Really Solid CMS Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 July 3, 2026 Pros WordPress has been our preferred content management tool for a decade, helping us scale from the very beginning of our business launching to now generating thousands of users daily. Cons Because of its business structure, WordPress doesn't offer customer support but instead just online forums. Sometimes it's difficult to troubleshoot issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EJ Emily J. Owner E-Learning ### "WordPress and I didn't get along." 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 June 12, 2026 I didn't not have a great experience with WordPress and instead switched to another program. For the modern user, I would not recommend this site. Pros Honestly, I didn't like a lot about WordPress. The website had nice coloring? Again, hard to find things that I liked. Cons The format was hard for me to use. As someone who is used to Google Drive products, using Word Press seemed very archaic. It was hard to get the hang of. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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