---
title: "WordPress Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about WordPress Software - reviews, pricing plans, popular comparisons to other Website Builder products and more."
source_url: "https://www.capterra.com/p/131687/WordPress/"
page_type: "product"
language: "en"
---

# 

 WordPress Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

WordPress

## What is WordPress?

Open source software that is free to use for creating blogs and websites.

## What is WordPress used for?

[Website Builder](https://www.capterra.com/website-builder-software/)[Blog](https://www.capterra.com/blog-software/)[Content Management](https://www.capterra.com/content-management-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 14,988 user reviews

Reviews sentiment

Positive

94%

Neutral

6%

Negative

1%

Pros & cons

Versatile blogging platform

Flexible website content management

Frequent bugs and plugin conflicts

Ongoing security vulnerabilities

Starting price

$9

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Content Management / 2025
-   Website Builder / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for WordPress?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://automattic.com&name=WordPress)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### WordPress

4.6 (14,988)

VS.

[4.4 (153)](https://www.capterra.com/p/142300/Adobe-Experience-Manager/reviews/)

Starting Price

$9

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (14,923)

Ease Of Use

3.9 (10,690)

Value For Money

4.6 (11,169)

Value For Money

3.9 (8,491)

Customer Service

4.1 (9,944)

Customer Service

4.1 (7,648)

## WordPress alternatives

[Wix](https://www.capterra.com/p/169007/Wix/)

[4.4 (10,743)](https://www.capterra.com/p/169007/Wix/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[ClickSites](https://www.capterra.com/p/10024383/ClickSites/)

[4.9 (429)](https://www.capterra.com/p/10024383/ClickSites/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

[4.6 (3,411)](https://www.capterra.com/p/143461/Squarespace/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Pixpa](https://www.capterra.com/p/152263/Pixpa/)

[4.7 (613)](https://www.capterra.com/p/152263/Pixpa/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/131687/WordPress/alternatives/)

## FAQs about WordPress

Overview

### What problems does WordPress solve?

WordPress solves slow, code-heavy website creation and hard-to-maintain content workflows by giving teams a flexible CMS for blogs, landing pages, business sites, and online stores. Marketing teams, small businesses, agencies, educators, and nonprofit admins use it to publish updates quickly, customize functionality, and let nontechnical staff manage content without developer bottlenecks.

Answer based on 11571 reviews

Overview

### Which roles and teams benefit most from WordPress?

WordPress benefits business owners, founders, and executives who need to launch company sites, manage content, and support brand visibility without heavy technical overhead. Marketing teams, bloggers, and designers use it to publish campaigns and shape user experience, while developers and project managers customize functionality, maintain sites, and coordinate web delivery.

Answer based on 14686 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is WordPress built for?

WordPress is for anyone creating a modern web presence, with 80% of reviewers from small businesses and Marketing and Advertising the top industry at 10%. It also serves enterprise and midsize companies at 10% each, with strong use among Computer Software firms at 9% and Information Technology and Services at 8%.

Answer based on 14987 reviews

Features and Usability

### What are the key features of WordPress?

WordPress includes core website creation and blogging tools such as page editing, post management, post scheduling, and a WYSIWYG editor. Its main differentiators are customizable themes and templates, plugin integrations, drag-and-drop builders, media library management, and SEO management, with auto updates and access controls supporting ongoing site administration.

Answer based on 6598 reviews

Integrations

### Which third-party tools and platforms does WordPress integrate with?

WordPress integrates with over 200 third-party tools, including WooCommerce, YouTube, Elementor, Shopify, Drupal, Yoast SEO, Google Analytics 360, and Mailchimp. Reviewers also mention Divi, PayPal, Google Search Console, and MySQL, covering ecommerce, analytics, page building, payments, and content management.

Answer based on 5498 reviews

Getting Started and Support

### How easy is it to onboard and train a team on WordPress?

WordPress is fairly easy to onboard for teams handling basic content updates, especially editors, marketers, and beginners using templates. It offers documentation, and reviewers often rely on third-party video tutorials and forums for training. Admins and users managing themes, plugins, or customizations usually need more time to learn.

Answer based on 3312 reviews

Getting Started and Support

### What customer support options does WordPress offer, and how do users rate the experience?

WordPress offers email/help desk support, a knowledge base, and chat. Users often find the documentation useful and chat helpful when available, with some describing responses as quick and efficient. Others report uneven support, self-service research, and delays, especially when issues involve plugins, custom setups, or lower-tier plans.

Answer based on 2304 reviews

Security

### How does WordPress handle data security and access control?

WordPress uses regular security updates, optional automatic updates, security plugins, SSL/HTTPS integrations, spam protection, activity logs, password protection for pages and posts, customizable privacy settings, user roles, comment and sign-in permissions, and two-factor authentication. However, reviewers warn that outdated or poorly maintained plugins, themes, and self-managed setups can still leave sites vulnerable.

Answer based on 1881 reviews

Website creation

### Is WordPress good for building a website?

WordPress works well for building many kinds of websites, from blogs and business pages to online stores. Small businesses, designers, and marketers like its themes, plugins, and flexible editing, though beginners can face a learning curve, added hosting costs, and occasional plugin or theme conflicts.

Answer based on 6598 reviews

## Who uses WordPress?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Versatile blogging platform

95% positive reviews out of 3172

Most reviewers find blogging highly accessible, customizable, and efficient for creating, managing, and sharing diverse content.

Ihor C.

CTO, 11 - 50 employees.

"I started with WordPress and if you want to dabble in blogging on your hosting or WP platform is a great solution."

Frequent bugs and plugin conflicts

74% negative reviews out of 1255

Most reviewers describe bugs and issues as common, especially with plugin conflicts, crashes, and troubleshooting difficulties.

Anonymous User

Web Developer, 11 - 50 employees.

"Sometimes when the site crashes, wordpress doesn't show the exact error that is causing it."

Flexible website content management

95% positive reviews out of 990

Most reviewers describe content management as intuitive, allowing easy publishing, editing, and organization without coding.

Dean H.

Brakes, 501 - 1,000 employees.

"I know WordPress is used for more than a half of all websites over the internet and this is because is a very powerful content management system and very versatile."

Ongoing security vulnerabilities

75% negative reviews out of 1222

Most reviewers feel security and access control require constant updates, vigilance, and expertise to prevent hacking and breaches.

Martin D.

Managing Director, 2 - 10 employees.

"Also even with what i felt was enough security, I somehow got hacked and eventually the website got consumed with so many fake pages i had to close it down and chose Wix."

Empowering client website management

95% positive reviews out of 594

Most reviewers indicate client support enables clients to easily update, manage, and customize their own websites independently.

Matthew F. C.

President, 2 - 10 employees.

"With the right setup, it delivers a solid balance of ease of use and powerful customization, making it a dependable foundation for both clients and long term development."

Website speed and resource issues

77% negative reviews out of 765

Most reviewers report performance and speed suffer from plugin overload, heavy themes, and complex site configurations.

Anonymous User

Marketing Project Coordinator, 51 - 200 employees.

"Depending on how many plugins you install and the complexity of your site, WordPress can become resource-intensive, causing slow load times."

## Features

AI summary

Based on 11,677 Website Builder reviews

Capterra data shows that buyers of website builder software rank the following features as their top priorities:

-   **Design Management** (**49%** of reviewers rated this feature as critical)
-   **Website Management** (**56%**)
-   **Real Time Editing** (**46%**)

WordPress supports all three features that reviewers rate most highly: **Design Management**, **Website Management**, and **Real Time Editing**. Together, these capabilities help businesses maintain site design consistency, manage website content and updates more efficiently, and make changes as they happen, allowing teams to build, maintain, and refine their websites with less friction.

Design Management

4.3 (291)

69.42% of 291 reviewers that rated this feature as important or highly important

Collaborate on creating a product by sharing and adjusting designs through a shared portal

Website Management

4.6 (870)

68.05% of 870 reviewers that rated this feature as important or highly important

With this capability, you can easily update content, customize designs, manage plugins, and assign user roles. Reviewers appreciate its intuitive dashboard, flexibility, and extensive plugin library, though some mention a learning curve and occasional complexity for beginners.

Real Time Editing

4.6 (640)

62.66% of 640 reviewers that rated this feature as important or highly important

It gives you the ability to see edits instantly, streamlining content updates and design tweaks. Reviewers appreciate the immediate feedback, collaborative editing, and efficiency, though a few mention minor lags or risks of conflicts when multiple users edit simultaneously.

Customizable Templates

4.4 (523)

67.11% of 523 reviewers that rated this feature as important or highly important

WordPress provides a vast selection of customizable templates, letting you tailor your site’s look without coding. Users think the variety and flexibility are valuable, though some note a learning curve and occasional frustration with advanced customization.

Customizable Branding

4.5 (533)

61.54% of 533 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Landing Pages/Web Forms

4.5 (634)

51.26% of 634 reviewers that rated this feature as important or highly important

WordPress offers a wide array of plugins and templates for building landing pages and web forms. Reviewers appreciate the flexibility, integration with tools like MailChimp and Keap, and ease of customization, though some mention plugin complexity and occasional integration issues.

WordPress 60 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- API: Application programming interface that allows for integration with other systems/databases
- Audio File Management: Supports audio files
- Auto Update: Automatic update of information / software
- Categorization/Grouping: Organize and group data or items based on various criteria
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Content Publishing Options: Facilitates online authoring and publishing of the content
- Content Sharing: Digitally share pre-made materials and self-created content with others
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Templates: WordPress provides a vast selection of customizable templates, letting you tailor your site’s look without coding. Users think the variety and flexibility are valuable, though some note a learning curve and occasional frustration with advanced customization.
- Data Import/Export: Import and export data to and from software applications
- Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal
- Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Forms: Digital forms that are shared and accessed online
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Full Text Search: Search for specific words or phrases within a document or database
- Image Editing: Edit, touch up, and convert images for publishing
- Image Library: Store and manage images
- Landing Pages/Web Forms: WordPress offers a wide array of plugins and templates for building landing pages and web forms. Reviewers appreciate the flexibility, integration with tools like MailChimp and Keap, and ease of customization, though some mention plugin complexity and occasional integration issues.
- Layout & Design: Configure publication's layout before publishing
- Magazines: For magazine publishers
- Media Library: Collection of images, videos and other digital content that can be used
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Language: Manage and support multiple languages
- Multimedia Support: Supports various file formats
- Newsletters: For newsletter publishers
- Newspapers: Used by newspaper publishers
- Online Booking Tools: Add tools to web pages to handle online bookings
- Online Store Builder: Includes functionalities for creating custom eCommerce websites
- Payment Options: Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Post Scheduling: Schedules specific times for content to appear on social media platforms, blogs, websites etc.
- Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more
- Real Time Editing: It gives you the ability to see edits instantly, streamlining content updates and design tweaks. Reviewers appreciate the immediate feedback, collaborative editing, and efficiency, though a few mention minor lags or risks of conflicts when multiple users edit simultaneously.
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- SEO Management: WordPress helps you optimize your site for search engines using plugins like Yoast and Rank Math. Reviewers appreciate the robust plugin options and flexibility, but some mention the lack of strong native SEO tools and potential confusion for beginners.
- Shopping Cart: Checkout of online store
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Promotion: Market event via social media tools
- Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product
- Survey Builder: Create and manage surveys
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Templates: Sample files or documents that could be customized as needed or used as is
- Text Editing: Edit text as needed
- Version Control: Track revisions and updates made to files and navigate between different versions
- Video Support: Supports various video file formats
- Visitor Tracking: Track visitors and purpose of visits
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Website Hosting: Publishing and managing websites across the internet.
- Website Management: With this capability, you can easily update content, customize designs, manage plugins, and assign user roles. Reviewers appreciate its intuitive dashboard, flexibility, and extensive plugin library, though some mention a learning curve and occasional complexity for beginners.
- Widgets: An extended application or connector that enables users to perform additional services with their current set of tools
- WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (14,899)

4.5

Based on 14,899 reviews

## Pricing

Value for money

4.6 (11169)

Free Trial

[View pricing plan details](https://www.capterra.com/p/131687/WordPress/pricing/)

Basic

$9.00

Flat Rate,Per Month

Value for money

4.6 (11,169)

4.6

Based on 11,169 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (9944)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (9,944)

4.1

Based on 9,944 reviews

## User reviews

Overall rating

4.6

Based on 14,988 reviews

Filter by rating

5(9515)

4(4500)

3(836)

2(106)

1(31)

Mentioned topic

Sorted by most recent

AN

Anonymous User

Content Specialist

Education Management

### "A crucial tool in our belt."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 27, 2026

Pros

Wordpress is great because of the flexibility that you can derive from the page editor. You can be as in-depth or simple as you want and the templates can be great time savers if you need to get something up quick.

Cons

It can be a little challenging to navigate plug-ins, I'm not a fan the marketplace where plug-ins are published and it could be more intuitive in how you search for highly rated additions.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)

Reasons for choosing WordPress

It seemed like it would give us more flexibility in what we wanted to do in the future.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TK

Tim K.

Founder

Human Resources

### "A flexible platform for small businesses."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 17, 2026

A perfect fit for a small HR based company like ours as it is both affordable and functional. It provides us with the tools necessary not only to create and manage pages, but also to have enough control to customize them accordingly. There are a few things that can annoy us when it comes to updates and mobile compatibility but with plugins and pre-designed templates we're able to save time and concentrate on what we actually do.

Pros

Having the ability to edit and customise pages independently is a huge benefit to us as a small business without a large budget to employ others to do this for us and is an essential feature of WordPress. The templates are great, particularly for creating professional designs without a designer. The plugin library has also saved us a lot of time and money on custom development since we added some functionality such as contact forms for applicants.

Cons

Not all the themes are mobile-friendly, leading to additional testing of layouts. Sometimes, increases take the time of troubleshooting to get things working again. The learning curve can be steep to make any customization beyond the basic template unless you have some coding skills. Sometimes when something goes wrong, finding a solution isn't all that easy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

VP Marketing

Computer Software

### "Really Solid CMS Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

July 3, 2026

Pros

WordPress has been our preferred content management tool for a decade, helping us scale from the very beginning of our business launching to now generating thousands of users daily.

Cons

Because of its business structure, WordPress doesn't offer customer support but instead just online forums. Sometimes it's difficult to troubleshoot issues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EJ

Emily J.

Owner

E-Learning

### "WordPress and I didn't get along."

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

June 12, 2026

I didn't not have a great experience with WordPress and instead switched to another program. For the modern user, I would not recommend this site.

Pros

Honestly, I didn't like a lot about WordPress. The website had nice coloring? Again, hard to find things that I liked.

Cons

The format was hard for me to use. As someone who is used to Google Drive products, using Word Press seemed very archaic. It was hard to get the hang of.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DE

Diego Estephano R.

Operario

Online Media

### "Gestione e Utilizzo per WordPress"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 11, 2026

Ho usato wordpress per tutti i miei clienti per ristoranti, locali, bar e mi sono sempre trovato bene, nessun problema di rallentamenti, tutti i miei clienti soddisfati, magari l'unica pecca sono alcuni plugin che non funzionano o alcuni template che per sbloccare la funzioni principali sono a pagamento ma non vengono specificati prima

Pros

Molto pratico, semplice da gestire, ottimo per neofiti, ottima gestione servizio clienti, prezzi top

Cons

Alcuni plugin non funzionano più ed escono ancora in lista, alcune funzioni son da migliorare per le versioni

Switched from

[Framer](https://www.capterra.com/p/178917/Framer/)

Framer è molto più veloce ma non da così tanta gestione "interna" non ho tutto il controllo del sito web

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BE

Ben E.

Marketing and Communications Executive

Non-Profit Organization Management

### "Wordpress the go to Website CMS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 3, 2026

We have been using WordPress for many years on a number of different websites and have always found it intuitive and easy to use. There is always so much that you can do by using extra plugins, and even with the default editors, it allows for flexibility with any website.

Pros

WordPress is a great, flexible software that allows for websites to be customised to suit your needs. You can use plugins to make a website fit to any business, and there is so much that can be done with the tools that are available. The CMS is also easy to pick up and use, and we have had new starters be able to edit and amend websites quickly with little prior knowledge.

Cons

The editor is great to use for most amendments, such as text changes, but it would be great if there were even more tools added to allow for more flexibility with design.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

Julie C.

Aide Soignante

Health, Wellness and Fitness

### "Détrompez vous c'est loin d'être la solution la plus économique "

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

3/10

June 3, 2026

Pros

J’ai testé WordPress durant une période pour essayer de lancer un site e-commerce et ce n'était pas si facile à utiliser. C’est souvent faux de dire que c’est gratuit car il vous faut un hébergement, Elementor et plein d’autres.

Cons

Construire un site web fonctionnel uniquement avec WordPress sans extensions est quasiment impossible. La gestion du site n’est pas non plus une mince affaire.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

J'ai quitté wix car WordPress me semblait plus accessible

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MO

Michael O.

Communications Manager

Wholesale

### "Flexible but Showing Its Age"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

June 2, 2026

Overall, WordPress is still a solid and reliable product. It offers strong customization options, but the user experience could be more streamlined and modern.

Pros

WordPress offers a lot of flexibility and customization, making it capable of building a site that fits your specific needs.

Cons

Wordpress can feel clunky and a bit behind the times, especially compared to more modern website builders. They haven't adapted as quickly as their competitors

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DL

daniel L.

IT Director

Computer & Network Security

### "My go to website setup, easy to use, cheap to run"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

May 11, 2026

its my go to web install for anything, single page, web shops, even digital displays. There is nothing you cant do

Pros

Wordpress is so versatile, its great value for money and really easy to use. Once its setup you can easily create pages, lots of layout options, themes and templates

Cons

The biggest issue for us are the security updates. You always have to be running updated installs to keep your site secure and dealing with the add-ons is a pain

Switched from

[NGINX](https://www.capterra.com/p/233717/NGINX-Plus/)

Easy of setup and integrations make it easy to build and manage

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Alicia E.

Full stack developer

Internet

### "Cool for building websites if you don’t know how to code"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 1, 2026

My client asked me to use Wordpress for their website and online store and it was an adventure. I usually use php, css, html to create sections and craft a beautiful website. But this time I used Wordpress with other plugins and it saved me a lot of time because their visual layout was nice. Click and drop. The main learning curve was finding where to add these code snippets or personalized css. But there’s a lot of information and tutorials so was quite easy.

Pros

I like how easy is and also is well integrated with other tools. Even if you don’t know how to code, you can built a website for free. The mobile experience is also nice. Their plugin library is amazing.

Cons

It could be quite confusing for a programmer because I couldn’t find the settings I wanted to change. With codes is easier.

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reasons for choosing WordPress

It was free and more customizable than shopify

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/131687/WordPress/reviews/)

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