--- title: "APTA Connect Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about APTA Connect Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/131696/APTA-Connect/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # APTA Connect Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) APTA Connect ## What is APTA Connect? APTA CONNECT is a Specialty Rehab EMR that streamlines documentation and keeps you compliant. It includes all of the tools and features you need to stay Medicare compliant, such as fee cap tracking and alerts, avoiding denials and improving your bottom line. We are the only Specialty Rehab EMR that has a partnership with the APTA, and the only that is Meaningful Use Certified, making us MIPS eligible. We interface with all primary hospital EHRs, including ADT, billing, and PCR. ## What is APTA Connect used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Physical Therapy](https://www.capterra.com/physical-therapy-software/)[Occupational Therapy](https://www.capterra.com/occupational-therapy-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $3500 Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for APTA Connect?[Manage this product listing](https://www.g2.com/products/cedaron-medical-connect/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### APTA Connect 4.3 (7) VS. [4.8 (538)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting Price $3500 Per Year Starting Price $59 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (7) Ease Of Use 4.6 (722) Value For Money 4.2 (6) Value For Money 4.7 (591) Customer Service 4.0 (7) Customer Service 4.8 (658) ## APTA Connect alternatives [4.6 (217)](https://www.capterra.com/p/180530/Power-Diary/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (27)](https://www.capterra.com/p/92918/TheraOffice/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (2,828)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/) [4.3 (722)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/) ## FAQs about APTA Connect Overview ### What company size and specific industries is APTA Connect built for? APTA Connect is designed for hospital outpatient rehab centers and originally for physical therapists, with specialized documentation for other healthcare professionals in the healthcare sector. It is best suited to organizations in outpatient rehabilitation and related clinical settings rather than general business users. Features and Usability ### What are the key features of APTA Connect? APTA Connect offers appointment scheduling, patient intake, patient portal access, and patient records management for therapy practices. It also includes EMR/EHR, SOAP notes, progress notes, treatment planning, care plan management, billing and invoicing, insurance management, customizable forms, and multi-location support. Getting Started and Support ### What training and onboarding options does APTA Connect offer? APTA Connect provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow remote guided setup, webinars cover scheduled group learning, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does APTA Connect offer? APTA Connect provides 24/7 live rep and chat support. These channels give users direct access to assistance at any time, with support centered on immediate conversation rather than self-service resources. No reviewer feedback is available to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 4,113 Electronic Medical Records reviews Capterra reviewers highlight these as the features buyers care about most when choosing Electronic Medical Records software: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) APTA Connect includes **Patient Records Management**, which gives providers a central place to store and access patient information. However, it does not offer **HIPAA Compliant** or **Charting**. Instead, it provides **Patient Scheduling** (**60%**), another feature reviewers rate highly. This can help practices organize appointments more efficiently and keep daily workflows moving, helping businesses manage patient visits and maintain more consistent administrative processes. API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Assessment Management Creation, administration, and evaluation of assessments or tests Billing & Invoicing Create, manage, and send invoices or bills to customers Care Plan Management Manage the treatment plan and coordination between care providers and patients with special health care needs Customizable Forms Customize contracts and forms to collect specific information APTA Connect 23 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Assessment Management: Creation, administration, and evaluation of assessments or tests - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Customizable Forms: Customize contracts and forms to collect specific information - EMR/EHR: Create and securely store digital patient records - Exercise Library: Database of frequently used, popular workout routines - For Physical Therapy: Designed specifically for physical therapy practices - For Speech Therapists: Designed for the use of speech therapists - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Multi-Location: Manage and support multiple locations - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Scheduling: Plan availability and assign specific time slots for tasks and resources - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress --- Get Advice We can help you find the software with the features you need. Features 4.1 (7) 4.1 Based on 7 reviews ## Pricing Value for money 4.2 (6) Basic $3,500 Per Year Value for money 4.2 (6) 4.2 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (7) 4.0 Based on 7 reviews ## User reviews Overall rating 4.3 Based on 7 reviews Filter by rating Counts reflect reviews available in this feed. 5(3) 4(3) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Business Manager Used the software for: 3-5 years ### "No Perfect System" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 5, 2018 Support staff at CONNECT have been responsive to our needs to the best of their ability. Some edits cannot be made, some get postponed to upcoming releases. We do our best to stay on the current version to minimize problems. If there is an issue, they are quick to react. Pros The system is comprehensive, to the point that business decisions have to made on what/how much to report on because no PT can complete all fields and still deliver good patient care. It has many functions that are customizable to meet individualized needs. It is endorsed by the APTA so our governing body is helping to make sure changes are orchestrated timely relative to required documentation/coding edits. That is reassuring to professional staff. It has flexibility to be self-hosted or hosted by Cedaron, depending on your IT ability and budget. Cons The system does not have a billing software component. It must be integrated with billing software via an interface. So it is not a completely integrated system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer President Used the software for: 3-5 years ### "Minimal Shortcomings" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 September 3, 2018 There was a period of time when our relationship with Cedaron was the BEST business relationship we had. Customer service was responsive, friendly, effective and caring. However it appeared that staff turnover undermined our customer service relationship in the latter half of our subscription time with Connect. Our relationship with ownership was mostly frequently quite positive. Pros Ease of end user customizations of user interface and reports. Cons The fact that the application was not cloud based and relatively expensive and would have required us to get a new server to continue on with Connect. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer PT Used the software for: Less than 1 year ### "PT" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 September 7, 2018 Pros Comprehensiveness of content Outcome surveys Cons Customer support follow-up Forms are difficult to create/ specialise Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Business Office Manager Used the software for: Less than 1 year ### "Great Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 17, 2018 I think once we figure out our interfaces we'll be good! I'm grateful for all the employees we've had the pleasure to work with. Pros the notes look better and are easier to read. Cons Our interfaces seem to have issues. I know this is a work in progress. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer ### "APTA Connect Rehab EMR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 5, 2017 Cedaron's product stands out from any other EMR I have used in an outpatient clinic based on the ability to integrate with our hospital EHR, billing, and patient permanent medical records. We can use an EMR specifically for rehab with an abundance of tools for the physical, occupational, and speech therapists without any problems communicating with our main hospital system. The automated processes save the therapists and administrators hours of time. I highly recommend this product! Pros Integration with hospital EHR Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Fitness Used the software for: Less than 1 year ### "Great connectivity for OT and Speech" 4.0 April 6, 2018 Pros Great connectivity tool to connect OT to stay in communication with one another. Learn new treatment methods and have continuing education. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Student PTA Used the software for: Less than 1 year ### "Easy to use and helpful" 5.0 April 20, 2018 Pros It was easy to use, I could always find what I was looking for, I could get in touch with other APTA members as well Cons I didn't have any problems with the software and I never had any complaints about it either because it was so easy to use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/131696/APTA-Connect/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.