# RepeatRewards Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RepeatRewards Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more. Source: https://www.capterra.com/p/131700/RepeatRewards --- # RepeatRewards Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) RepeatRewards ## What is RepeatRewards? RepeatRewards is a customer loyalty software for small businesses such as restaurants, hardware stores, retail, pharmacies, and more! We provide you with all the tools needed to build & maintain a customer database, reward customers & incentivize them! Use our marketing campaigns; direct mail, email, & mobile apps; as a proven & effective marketing endeavor. Add our other services with RepeatRewards like our refer-a-friend or survey function. Integration available with many POS systems. ## What is RepeatRewards used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[Referral](https://www.capterra.com/referral-software/) Top alternative Featured Overall rating Based on 174 user reviews Reviews sentiment Positive 93% Neutral 7% Negative 1% Starting price $69 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RepeatRewards?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.repeatrewards.com&name=RepeatRewards) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RepeatRewards 4.5 (174) VS. [4.8 (490)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting Price $69 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (174) Ease Of Use 4.9 (490) Value For Money 4.4 (171) Value For Money 4.8 (435) Customer Service 4.6 (171) Customer Service 4.7 (425) ## RepeatRewards alternatives [4.9 (224)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.9 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (152)](https://www.capterra.com/p/218230/Referral-Factory/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (701)](https://www.capterra.com/p/147442/Post-Affiliate-Pro/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/131700/RepeatRewards/alternatives/) ## FAQs about RepeatRewards Overview ### What problems does RepeatRewards solve? RepeatRewards solves low customer retention, weak repeat-purchase habits, and scattered loyalty tracking by centralizing customer profiles, points, rewards, and targeted outreach like birthday mailers, coupons, and reactivation campaigns. Small retailers, pharmacies, restaurants, and store managers benefit most by increasing return visits, OTC sales, and visibility into customer spending trends. Answer based on 140 reviews Overview ### Which roles and teams benefit most from RepeatRewards? RepeatRewards is most used by business owners, presidents, and other executives, along with pharmacy managers, pharmacists, office managers, and marketing teams. These roles rely on it to drive customer loyalty, automate rewards outreach, increase repeat purchases, support retention campaigns, and simplify day-to-day promotion management across customer-facing operations. Answer based on 89 reviews Overview ### What company size and specific industries is RepeatRewards built for? RepeatRewards is designed for independently owned businesses, multi-location operators, and franchises. It targets restaurants, pharmacies, hardware stores, retail businesses, and personal service providers such as salons, making it a fit for small local businesses as well as larger chain-based operations in these sectors. Features and Usability ### What are the key features of RepeatRewards? RepeatRewards includes core loyalty program features like customer loyalty, points-based rewards, coupons, and gift card management. Common features buyers mention most include email marketing, customer tracking, reporting dashboards, and POS/API integrations. It also supports birthday and anniversary offers, direct mail, and no-card loyalty for small businesses. Answer based on 105 reviews Pricing ### How much does it cost and what fees or limitations are included? RepeatRewards starts at $69/user/month for the Basic plan, with Pro at 89/user/month and Premium at 109/year/user; annual location pricing runs 49, 69, and 89/month with a 12-month auto-renew contract. A free trial is available. Reviewers often call it affordable, though some mention extra charges for add-ons like text messaging. Answer based on 15 reviews Getting Started and Support ### What training and onboarding options does RepeatRewards offer? RepeatRewards provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided training, while documentation offers written reference material for self-paced review of setup steps and product features. Answer based on 9 reviews Getting Started and Support ### What customer support options does RepeatRewards offer, and how do users rate the experience? RepeatRewards offers email/help desk, phone support, and chat. Users generally describe support as responsive, patient, and helpful, with staff guiding setup and walking through issues quickly. Some users want better self-service training materials, clearer feature explanations, and more proactive education to help them use more of the platform. Answer based on 19 reviews Features and Usability ### What features does RepeatRewards offer? RepeatRewards offers loyalty tracking, rewards management, reporting, customer search, and marketing tools in one system. Many small business teams find the feature set useful and flexible enough for everyday loyalty programs, though some say menus, sub-tabs, customization options, and certain integrations take time to learn or feel somewhat limited. Answer based on 21 reviews Email marketing ### How well does RepeatRewards handle email marketing? RepeatRewards supports basic email marketing well for loyalty outreach, especially for small businesses that want simple campaigns. Teams like the built-in templates, mailing list tools, and automated messages for rewards or birthdays, but some find customization limited, navigation clunky, and email setup or deliverability issues frustrating. Answer based on 23 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. CRM 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Gift Card Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Customer Profiles 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Record customer information, purchase history, and other notes Customer Surveys 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Tool to send questionnaires to customers to gauge feedback Loyalty Cards 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage loyalty cards that hold rewards and promotions to incentivize customers to return Loyalty Program 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases RepeatRewards 17 features Private online space that lets businesses securely share documents and provide information access to clients Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A report showing what actions customers perform A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Record customer information, purchase history, and other notes Tool to send questionnaires to customers to gauge feedback Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Manage loyalty cards that hold rewards and promotions to incentivize customers to return Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Accept and process customer payments for products or services using hardware and software Create and administer polls and surveys Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Features 4.3 (174) 4.3 Based on 174 reviews ## Pricing Value for money 4.4 (171) Free Trial [View pricing plan details](https://www.capterra.com/p/131700/RepeatRewards/pricing/) Basic $69.00 Per User,Per Month It includes: - Advanced Members Search - Automated Loyalty Manager - Branded Members Club - Email Support - Enrollment Goals - Full Loyalty Features Suite - Insight to Additional Features - Loyalty Reports - Sales Summary Pro $89.00 Per User,Per Month It includes: - All Basic Features in Addition to: Marketing Reports - Campaigns - Emails - Loyalty Reports - Member Website - Mobile App - Online Enrollment Template - Product Codes - Promotions - Refer a Friend - Surveys - Text Messaging - Transaction Information Premium $109.00 Per User,Per Year It includes: - All Basic and Pro Features in Addition to: Terminal - Branded Mobile App - Branded Online Template - Custom Reports - Direct Mail - Email - Employee Reports - POS Integration - Social Media Integration - Text Messaging Value for money 4.4 (171) 4.4 Based on 171 reviews ## Support, customer service and training options Customer Service 4.6 (171) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (171) 4.6 Based on 171 reviews ## User reviews Overall rating 4.5 Based on 174 reviews Filter by rating 5(95) 4(66) 3(12) 2(1) 1(0) Mentioned topic Sorted by most recent RS Radha S. Legal Assistant Legal Services ### "Simple, Effective Loyalty Program for Repeat Customers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2026 Overall, my experience with RepeatRewards was very positive for its simplicity and ease of use. It offered a straightforward loyalty solution that was quick to implement and easy to manage, making it especially well‑suited for small to mid‑sized businesses. While it didn’t offer extensive customization or advanced features, it reliably delivered on its core purpose—encouraging repeat business and customer engagement—without added complexity. Pros What I liked most about RepeatRewards was how simple and effective it was for running a loyalty program without a steep learning curve. The system made it easy to reward repeat customers, track points, and encourage return visits without needing complex setup or ongoing management. I also appreciated its clear reporting and straightforward redemption process, which made the program easy for both staff and customers to understand and use. Cons What I liked least about RepeatRewards was that the customization options felt fairly limited. The loyalty programs were effective but somewhat basic, with fewer ways to tailor rules, branding, or rewards to more specific business needs. I also found that integrations and advanced features were not as extensive as some larger platforms, which could be a limitation for businesses looking to expand or scale their loyalty strategy over time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Cedric Toussaint G. Community Manager Design ### "Très bon logiciel " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 October 25, 2023 Pros Ce logiciel est parfait pour fideliser le consommateur Cons Je ne lui trouve aucun inconvénient je le recommande aux commerçants Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LS Lisa S. Director E-Learning ### "Excellent customer loyalty software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2023 Amazing. Pros The gift cards were so personalized and made our customers feel special. Cons Sometimes a little tricky to set up on a dashboard in one single sitting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD John D. Pharmacist Pharmaceuticals ### "Lots of features…." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 7, 2021 Pros It has lots of insightful features and reporting however you must use them to get the biggest bang for your buck. We use it to keep track of points and send rewards. Cons Automated reports being generated and printed Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TW Tracey W. President Hospitality ### "Good option for independent hotels " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 6, 2021 Pros The product was reasonably priced compared to other products. It serves the needs we were looking for which was a rewards program for our regular guests. Cons The tablet is not always easy to use so we often rely on the manager to enter data in the computer. Reasons for choosing RepeatRewards Price and functionality Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Kim H. Marketing Manager Building Materials ### "Repeat Rewards easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 6, 2021 We have been able to have a rewards program with very little effort and expense. We have almost 1500 rewards customers and they do use there rewards on future purchases, so it does promote shopper loyalty. Pros Very easy to set up customers.Easy to add purchases on the backend. The reports and look up features are easy to understand. The link to send an email list to constant contact is very useful. The service is affordable. Cons The email templates are a little restrictive in that you can't customize the graphics and offers. Sometimes the service is unavailable when customers are trying to redeem points. Reasons for choosing RepeatRewards Cost, ease of set up and administration and content flexibility. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Janell H. owner/operations manager Retail ### "doesn't integrate well with my POS software (Paladin)" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 May 6, 2021 Our overall experience with Repeat Rewards is positive, mostly because customer response has been good. Because of some of the integration problems we experience, we definitely don't utilize the program to it's full potential, which is impacts the cost effectiveness. Pros Customers definitely like the program and I'm convinced it does promote customer loyalty. It works especially well with customers who are making relatively large purchases because they see their points accruing quickly. Cons It doesn't integrate well with my POS program (Paladin), so we had to create a workaround in Paladin and we manually redeem customer reward coupons through the Repeat Rewards website in order to make the sales tax calculation comply with Wisconsin sales tax law. It also doesn't integrate with our online store (hosted through WIX) so customers sometimes get frustrated that they can't redeem their rewards when they purchase products through out website. Reasons for choosing RepeatRewards To the best of my knowledge, it was the only program available at the time that worked with Paladin (even a little bit). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Marketing Associate Retail ### "Great features!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 19, 2019 Pros RepeatRewards' features are great for taking what you need and leaving the rest. Data is very helpful. Cons The software takes a little getting used to, can't find much to complain about otherwise. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KM Kevin M. Owner Retail ### "Works Flawlessly but Not Great Results" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 1, 2019 My Experience was good. It was easy to use, easy to set up, and ran flawlessly in the background once setup. Pros The software was extremely easy to set up and use. It is a great concept. Cons The software was actually quite good but we didn't get great results from it. I just think a loyalty program for our type of products doesn't work well. For others, it may work awesome. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB John B. President Hospital & Health Care ### "Repeat Rewards Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 21, 2019 Pros Repeat Rewards customer service did a great job with the set-up. My customers appreciate the customer loyalty program, and it helps us compete with the "big-box" loyalty programs. It also helps provide us with purchasing trends, as well as giving us a platform for direct advertising. Cons There is a learning curve to get the most benefits out of Repeat Rewards, but customer service is more than willing to help. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/131700/RepeatRewards/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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