# RepeatRewards Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RepeatRewards Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more. Source: https://www.capterra.com/p/131700/RepeatRewards --- # RepeatRewards Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) RepeatRewards ## What is RepeatRewards? RepeatRewards is a customer loyalty software for small businesses such as restaurants, hardware stores, retail, pharmacies, and more! We provide you with all the tools needed to build & maintain a customer database, reward customers & incentivize them! Use our marketing campaigns; direct mail, email, & mobile apps; as a proven & effective marketing endeavor. Add our other services with RepeatRewards like our refer-a-friend or survey function. Integration available with many POS systems. ## What is RepeatRewards used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[Referral](https://www.capterra.com/referral-software/) Top alternative Featured Overall rating Based on 173 user reviews Reviews sentiment Positive 92% Neutral 7% Negative 1% Starting price $69 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RepeatRewards?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.repeatrewards.com&name=RepeatRewards) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RepeatRewards 4.5 (173) VS. [4.8 (152)](https://www.capterra.com/p/218230/Referral-Factory/reviews/) Starting Price $69 Per User, Per Month Starting Price $95 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (173) Ease Of Use 4.8 (137) Value For Money 4.4 (170) Value For Money 4.7 (129) Customer Service 4.6 (170) Customer Service 4.9 (130) ## RepeatRewards alternatives [4.8 (466)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.9 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (98)](https://www.capterra.com/p/139089/Referral-Rock-Software/reviews/) Starting price $175.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (686)](https://www.capterra.com/p/147442/Post-Affiliate-Pro/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/131700/RepeatRewards/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. CRM 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Surveys 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Tool to send questionnaires to customers to gauge feedback Gift Card Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Loyalty Cards 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage loyalty cards that hold rewards and promotions to incentivize customers to return Member Portal 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Online gateway through which members can access/update personal information Membership Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families RepeatRewards 17 features Private online space that lets businesses securely share documents and provide information access to clients Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A report showing what actions customers perform A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Record customer information, purchase history, and other notes Tool to send questionnaires to customers to gauge feedback Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Manage loyalty cards that hold rewards and promotions to incentivize customers to return Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Accept and process customer payments for products or services using hardware and software Create and administer polls and surveys Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Features 4.3 (173) 4.3 Based on 173 reviews ## Pricing Value for money 4.4 (170) Free Trial [View pricing plan details](https://www.capterra.com/p/131700/RepeatRewards/pricing/) Basic $69.00 Per User,Per Month It includes: - Advanced Members Search - Automated Loyalty Manager - Branded Members Club - Email Support - Enrollment Goals - Full Loyalty Features Suite - Insight to Additional Features - Loyalty Reports - Sales Summary Pro $89.00 Per User,Per Month It includes: - All Basic Features in Addition to: Marketing Reports - Campaigns - Emails - Loyalty Reports - Member Website - Mobile App - Online Enrollment Template - Product Codes - Promotions - Refer a Friend - Surveys - Text Messaging - Transaction Information Premium $109.00 Per User,Per Year It includes: - All Basic and Pro Features in Addition to: Terminal - Branded Mobile App - Branded Online Template - Custom Reports - Direct Mail - Email - Employee Reports - POS Integration - Social Media Integration - Text Messaging Value for money 4.4 (170) 4.4 Based on 170 reviews ## Support, customer service and training options Customer Service 4.6 (170) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (170) 4.6 Based on 170 reviews ## User reviews Overall rating 4.5 Based on 173 reviews Filter by rating 5(94) 4(66) 3(12) 2(1) 1(0) Mentioned topic Sorted by most recent Cedric Toussaint G. Community Manager Design ### "Très bon logiciel " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 October 25, 2023 Pros Ce logiciel est parfait pour fideliser le consommateur Cons Je ne lui trouve aucun inconvénient je le recommande aux commerçants Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LS Lisa S. Director E-Learning ### "Excellent customer loyalty software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2023 Amazing. Pros The gift cards were so personalized and made our customers feel special. Cons Sometimes a little tricky to set up on a dashboard in one single sitting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD John D. Pharmacist Pharmaceuticals ### "Lots of features…." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 7, 2021 Pros It has lots of insightful features and reporting however you must use them to get the biggest bang for your buck. We use it to keep track of points and send rewards. Cons Automated reports being generated and printed Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TW Tracey W. President Hospitality ### "Good option for independent hotels " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 6, 2021 Pros The product was reasonably priced compared to other products. It serves the needs we were looking for which was a rewards program for our regular guests. Cons The tablet is not always easy to use so we often rely on the manager to enter data in the computer. Reasons for choosing RepeatRewards Price and functionality Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Kim H. Marketing Manager Building Materials ### "Repeat Rewards easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 6, 2021 We have been able to have a rewards program with very little effort and expense. We have almost 1500 rewards customers and they do use there rewards on future purchases, so it does promote shopper loyalty. Pros Very easy to set up customers.Easy to add purchases on the backend. The reports and look up features are easy to understand. The link to send an email list to constant contact is very useful. The service is affordable. Cons The email templates are a little restrictive in that you can't customize the graphics and offers. Sometimes the service is unavailable when customers are trying to redeem points. Reasons for choosing RepeatRewards Cost, ease of set up and administration and content flexibility. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Janell H. owner/operations manager Retail ### "doesn't integrate well with my POS software (Paladin)" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 May 6, 2021 Our overall experience with Repeat Rewards is positive, mostly because customer response has been good. Because of some of the integration problems we experience, we definitely don't utilize the program to it's full potential, which is impacts the cost effectiveness. Pros Customers definitely like the program and I'm convinced it does promote customer loyalty. It works especially well with customers who are making relatively large purchases because they see their points accruing quickly. Cons It doesn't integrate well with my POS program (Paladin), so we had to create a workaround in Paladin and we manually redeem customer reward coupons through the Repeat Rewards website in order to make the sales tax calculation comply with Wisconsin sales tax law. It also doesn't integrate with our online store (hosted through WIX) so customers sometimes get frustrated that they can't redeem their rewards when they purchase products through out website. Reasons for choosing RepeatRewards To the best of my knowledge, it was the only program available at the time that worked with Paladin (even a little bit). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Marketing Associate Retail ### "Great features!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 19, 2019 Pros RepeatRewards' features are great for taking what you need and leaving the rest. Data is very helpful. Cons The software takes a little getting used to, can't find much to complain about otherwise. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KM Kevin M. Owner Retail ### "Works Flawlessly but Not Great Results" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 1, 2019 My Experience was good. It was easy to use, easy to set up, and ran flawlessly in the background once setup. Pros The software was extremely easy to set up and use. It is a great concept. Cons The software was actually quite good but we didn't get great results from it. I just think a loyalty program for our type of products doesn't work well. For others, it may work awesome. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB John B. President Hospital & Health Care ### "Repeat Rewards Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 21, 2019 Pros Repeat Rewards customer service did a great job with the set-up. My customers appreciate the customer loyalty program, and it helps us compete with the "big-box" loyalty programs. It also helps provide us with purchasing trends, as well as giving us a platform for direct advertising. Cons There is a learning curve to get the most benefits out of Repeat Rewards, but customer service is more than willing to help. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KG Kyle G. Owner Retail ### "Really happy with the software so far" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 21, 2018 Pros Really happy with the software so far. It has been great helping us interact with our customers. Perfect for what we needed. Cons Wish it had more integrations with things like Apple wallet. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/131700/RepeatRewards/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)