--- title: "Pet Food Frequent Buyer Program Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Pet Food Frequent Buyer Program Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/131701/Pet-Food-Frequent-Buyer-Program/" page_type: "product" language: "en" --- # Pet Food Frequent Buyer Program Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Pet Food Frequent Buyer Program ## What is Pet Food Frequent Buyer Program? Customer loyalty tool which enables reward management through purchases tracking and redemption reporting tools. ## What is Pet Food Frequent Buyer Program used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$30 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Pet Food Frequent Buyer Program?[Manage this product listing](https://www.g2.com/products/pet-food-frequent-buyer-program/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Pet Food Frequent Buyer Program 4.9 (15) VS. [4.9 (3,833)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price CA$30 Per User, Per Month Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (15) Ease Of Use 4.9 (3,833) Value For Money 0.0 (0) Value For Money 4.9 (3,456) Customer Service 5.0 (15) Customer Service 4.9 (3,516) ## Pet Food Frequent Buyer Program alternatives [4.9 (257)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (544)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (192)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [ReadySTORE Gift Card and Loyalty](https://www.capterra.com/p/83219/GIFT-CARD/) [4.8 (39)](https://www.capterra.com/p/83219/GIFT-CARD/reviews/) Starting price $20000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83219/GIFT-CARD/) [View all alternatives](https://www.capterra.com/p/131701/Pet-Food-Frequent-Buyer-Program/alternatives/) ## FAQs about Pet Food Frequent Buyer Program Overview ### Which roles and teams benefit most from Pet Food Frequent Buyer Program? Pet Food Frequent Buyer Program is most used by store managers, retail managers, and business owners running pet retail operations. These roles use it to track frequent buyer rewards, manage customer loyalty workflows, reduce manual bookkeeping, and keep promotions organized while improving repeat purchases and day-to-day store efficiency. Answer based on 13 reviews Overview ### What company size and specific industries is Pet Food Frequent Buyer Program built for? Pet Food Frequent Buyer Program is designed for small and medium-sized enterprises that need reward management and customer loyalty program support. The vendor description does not name specific industries, but the product appears aimed at businesses running frequent buyer or loyalty programs for pet food customers. Features and Usability ### What are the key features of Pet Food Frequent Buyer Program? Pet Food Frequent Buyer Program offers email marketing and a loyalty program as core features, along with loyalty cards and rewards management. These tools support customer retention workflows by tracking repeat purchases, assigning rewards, and sending targeted email campaigns tied to frequent buyer activity. Getting Started and Support ### What training and onboarding options does Pet Food Frequent Buyer Program offer? Pet Food Frequent Buyer Program provides live online training and documentation to help teams get started. Live online sessions support guided setup and feature walkthroughs, while documentation gives written reference material for self-paced review and ongoing support during implementation and use. Getting Started and Support ### What customer support options does Pet Food Frequent Buyer Program offer? Pet Food Frequent Buyer Program provides 24/7 Live Rep support for users who need help at any time. No reviewer feedback about support is available, so customer experience details such as response speed or helpfulness are not documented in the catalog data. ## Features AI summary Based on 1,860 Customer Loyalty reviews Capterra data shows that buyers of customer loyalty software rank the following features as their top priorities: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) Pet Food Frequent Buyer Program supports **Loyalty Program** and **Rewards Management**, giving businesses the tools to run repeat-purchase campaigns and manage incentives for returning customers. However, it does not offer **Third-Party Integrations**. Instead, it provides **Loyalty Cards** (**34%**), which still give businesses a practical way to track purchases and reward repeat visits, helping businesses encourage customer retention and increase repeat sales. Email Marketing Create and send email blasts/campaigns Loyalty Cards Manage loyalty cards that hold rewards and promotions to incentivize customers to return Loyalty Program Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Rewards Management Strategize and implement rewards for returning customers, employees and other members Pet Food Frequent Buyer Program 4 features ### All Features - Email Marketing: Create and send email blasts/campaigns - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Rewards Management: Strategize and implement rewards for returning customers, employees and other members --- ## Pricing Basic CA$30.00 Per User,Per Month ## Support, customer service and training options Customer Service 5.0 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (15) 5.0 Based on 15 reviews ## User reviews Overall rating 4.9 Based on 15 reviews Filter by rating 5(14) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CD Cameron D. Owner/CEO ### "Zooz is the Bomb!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 28, 2015 This extremely easy to understand program has streamlined our frequent buyers card program immensely. Instead of fumbling through cards or getting the customer to carry them and cut out their UPC's we now can just ask for a last name or a phone number and add the bags like that! Then we can just as easily create a .pdf report to send to the sales rep to get our credits back. It was the logical solution for a growing small business that was increasing sales and adding staff in the fourth year of service. Worth the monthly fee! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Meghan D. Manager ### "Love this product and the customer service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 27, 2015 This product has made our frequent buyer program so much more streamlined and easy to use. Well worth it for our business! On top of that, the customer service from Shane is phenomenal! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA Joey A. Manager ### "Pet Stuff Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 27, 2015 Great Program. Speeds up our checkout process while maintaining the organization of the loyalty programs for different customers Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Matt P. Manager ### "Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 10, 2015 Good job! This is an easy to use program with great support. I have always had immediate help on issues and the updates on server issues etc on the home page are helpful. My only realy con is the lack of ability for the user to tweak things, ie get rid of duplicate customers. Thanks Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TW Tiffany W. ### "Zooz Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 6, 2015 This is a much better system than we were using before, it gets customers checked out faster and easier which only makes satisfaction go up! We love this program. It has made a world of difference in our business! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Anna P. Manager / VP ### "Best Program for Food Purchases" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 5, 2015 We have been using Pet Food Frequent Buyer Program for about a year for our three locations. We have over 6,000 cards in our database, and could not be happier with the ease of using the system. Also, Shane is very good at helping you work through technicalities or personalization of the program. He is always quick to respond to my questions, and that makes a HUGE difference in the world of retail. We love Pet Food Frequent Buyer Program, and can't believe we ever operated without it! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MW Melanie W. Owner ### "Don't know how we lived without it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 4, 2015 We were working with boxes and boxes of frequent buyer cards, which were by far the worst part of our jobs. We hated them. Clients not knowing which brand they use, or which name it was under, or both...or the card just being mis-filed, spending minutes just looking for a single card could be sooo frustrating. Someone mentioned Zooz to me and I immediately looked into and purchased. What a blessing! The transition over was quite a feat since we transferred thousands of cards over in batches, working from home at night to get it done. That was the hard part...but SO worth it. Being able to search by name or phone number, see every brand a customer has purchased and when, being able to put all vendor rules in one place...it's priceless. It looks neat and orderly and is easy to use. Staff need to be trained on use for sure since it's not completely foolproof (you need to make sure to select the correct product and size from drop down menus), but it's not rocket science. You just need to pay attention to details. We had our staff use the buddy system for a while so that mistakes were very limited until everyone had a good understanding of the system. Cons: not able to really delete entries that were made in error, instead they are "hidden". We get around this by renaming the entry so we know where to find it and then overwrite it with a new customers info . Only problem with that is it's a bit over the staffs ability when in the middle of adding new clients so it rarely gets done. Would like to have an option in the Level 1 area to actually delete unwanted cards. Pros: Everything else! And, the service and response I've received to my inquiries, additions, and suggestions is out of this world. Like REALLY great, REALLY fast service. We LOVE Zooz! I have no regrets about moving the Frequent Buyer system over to Zooz and actually don't know that we would have been able to continue doing FB at all had this not come to us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Dustin S. Manager ### "Awsome Company!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 4, 2015 Very satisfied! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Liana M. Manager ### "pet food frequent buyer program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 3, 2015 As long as you have internet, your good to go. System is simple to use,quick and accurate. Redemption reports are invaluable when dealing with sales reps. The back up in the admin 'printed reports' make sure there is no chance for missed renumeration to the retailer. The support from Zooz Solutions is always timely and helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Collin S. Retail Manager ### "Great program and support." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 3, 2015 Lots of pros for this website. It has organized our counter space since we had about 6 holders for the recipe cards beforehand. It has sped up the process of adding bags to a card. The reps like it because the redemption reports are neat and tidy. Anytime I have asked a question or required changes to the program it was dealt with promptly. The website is clean and easy to use. Being able to change rules and add product on the fly is incredibly handy as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/131701/Pet-Food-Frequent-Buyer-Program/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.