--- title: "Paystand Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Paystand the right Payment Processing solution for you? Explore 337 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/131733/PayStand/reviews/" page_type: "reviews" language: "en" --- Paystand 4.5 (337) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 1st, 2026 # Reviews of Paystand Ease of use 4.5 Customer Service 4.4 ## Pros and Cons in Reviews MW Michael W Professional MentorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “However, the desktop teampay site on the phone is surprisingly good since I see all my transactions, have the receipt icon for easily uploads and website responds well to touch on a mobile screen.“ June 26, 2025 TW Taylor W Enterprise Account ExecutiveReal Estate, 51 - 200 employeesUsed the software for: 1-2 years. “Like I previously said, this is a nanny software that I guess is good at 'protecting' the company. But if you can't trust your employees to use their own credit cards, knowing that we have to have the expense approved anyway, and not abuse their spending, then the company is already in trouble.“ September 22, 2025 SH Sean H Director of EnterpriseComputer Software, 51 - 200 employeesUsed the software for: 1-2 years. “From using the temporary credit cards that my team has to setup sometimes to getting my expenses automatically drafted for me with alerts in Slack, it's the most integrated expense app I've ever used.“ June 25, 2025 SW Shay W Senior Program ManagerNon-Profit Organization Management, 201 - 500 employeesUsed the software for: More than 2 years. “If I request a certain dollar amount, but then realize I need more than that, I have to cancel my request and submit a new request to my supervisor, I can't just go in and edit the requested amount.“ December 19, 2024 SC Shreyans C Operations ExecutiveAirlines/Aviation, 2 - 10 employeesUsed the software for: 6-12 months. “It involves zero-fee payment processing, diverse payment options like ACH and e Check, fast time to cash, seamless integration with major ERP systems, and hence is apt for improved customer experience due to convenient payment methods.“ January 23, 2025 AK Abigail K Assistant ControllerConsumer Services, 51 - 200 employeesUsed the software for: More than 2 years. “Currently, there is no way to filter or search the budget page for a specific budget. “ September 12, 2025 SL Stephanie L Compliance SpecialistFinancial Services, 51 - 200 employeesUsed the software for: Less than 6 months. “In the beginning it took a while for the reimbursement to come through, however since my expense was the same every month I was pleasantly surprised that it now gave automatic approvals and reimbursement was issued within a week.“ September 26, 2025 KW Karla W TeacherEducation Management, 51 - 200 employeesUsed the software for: 1-2 years. “One downside I’ve experienced is how often the Amazon connection is lost, which can cause issues with transactions and purchases.“ April 4, 2025 ## Showing most helpful reviews Showing 1-25 of 337 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JYOTIRMOY D. Accounts Assistant Accounting Used the software for: 6-12 months ### "All in One Payment service for Business " February 15, 2025 5.0 It really helped us and our clients seamlessly pay for our services. It is very cost effective and fast. UI is responsive and not very complex. Pros Easy to use payment platform service, cost-effective and user friendly. Great for our clients and businesses. Cons Nothing much to dislike here, except the loading time that might bother some people Review Source KB Krista B. Customer Experience - Tier III Hospitality Used the software for: 1-2 years ### "Easy to Use" March 25, 2025 5.0 Very easy to use Teampay to submit my receipts and documentation to receive fast reimbursement with my company. Pros Quick and easy to submit documentation, easy to add my payout information, updates and notifications are quick to process and easy to follow. Cons I needed some clarification from my company on how to complete the form, which made the process a bit unclear at first. However, that may have been due to the specific settings chosen by RVshare rather than an issue with Teampay itself. Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) the company made the switch, I believe it was because of the user experience Review Source JW John W. Controller Non-Profit Organization Management Used the software for: 1-2 years ### "Reporting needs to be much better" June 26, 2025 2.0 As an one who does financial reporting who mostly uses the reporting function, my experience has been very poor. The reporting function is just not good and requires a lot of manipulation and manual work to reconcile. Pros finding invoices tied to bills. Search function is pretty good. In my role, I dont have a whole lot of other positives to give Cons reporting is really clunky. ability to build out imports to accounting software is not good. Cannot run reports based on a paid date which is not helpful when reconciling to bank accounts. Sometimes reports do not download or take several hours for minimal data. Cost is also high considering there are other software out there that can do similar things for free Review Source CF Charise F. Content Curator E-Learning Used the software for: 6-12 months ### "Great tool!" April 10, 2025 5.0 Great! We used to use a different software for expenses, but Teampay has really leveled up my reimbursement experience. Pros User friendly, easy to navigate. Ability to generate cards instead of paying out of pocket. Cons The integration with slack was a little confusing. Could be lack of training from my end though. Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/) It was my organization's decision, but I believe it was an overall process improvemnet. Review Source MW Michael W. Professional Mentor Non-Profit Organization Management Used the software for: 1-2 years ### "Teampay Review- Great but a few very frustrating issues." June 26, 2025 4.0 4/5. I like how seamlessly I upload my receipts and request funds. However, there are some issues that I've mentioned above. Pros It is easy to upload receipts, and I appreciate the receipt icon on every transaction. Currently, I use the desktop version of the teampay site when working with my phone since I have an android. The teampay feature on slack is nearly unusable so I can't upload receipts there. However, the desktop teampay site on the phone is surprisingly good since I see all my transactions, have the receipt icon for easily uploads and website responds well to touch on a mobile screen. Teampay site (mobile mode)- many things are cut off on the screen and I can't swipe to make them visible neither. For this reason, prefer the teampay desktop site. I like that teampay gives me the option to split a transaction as well. Cons Extremely frustrating- If I get my teampay card replaced, my past transactions get wiped from the iPhone app. Teampay on slack is nearly useless (which I will get into). In my past, I’ve transferred my receipts to my computer where the past transactions are visible. This is a horrible, horrible, painstaking process. The order of the files gets scrambled and the dates as well. There is currently no android teampay app (I have moved to an android phone). Teampay is nearly useless when connected to slack. I do appreciate missing receipt notifications, but it keeps flooding me with notifications. For instance, if I want to upload a receipt for a transaction two days ago, I wouldn't even be able to find it because I get flooded with notifications about other transactions as well. Also, the transaction dates can get confusing. With uploading receipts for Amazon can be very stressful since these vendors primarily list the date the order was made and the date, they arrived which is not the transaction date. Also, if you purchase multiple items on orders on Amazon, teampay mixes the orders and their prices. This is likely just how credit cards work but the transaction may not be listed on the date the purchase was actually made (sometimes a day or two after). Review Source JM Joseph M. Corporate Communications Information Technology and Services Used the software for: 2+ years ### "Streamlining Your Spend Management, But Is It Right for Every Team? " June 21, 2025 5.0 Easy to use, good to track process. From an employee perspective, Teampay simplifies purchasing, no more out-of-pocket spend or cumbersome reimbursement processes. The ability to issue virtual cards instantly for specific vendors or purposes is especially helpful and adds an extra layer of security. That said, the onboarding and setup process requires careful planning to align workflows and policies with company needs. Teams that are new to proactive spend management may face a learning curve, and smaller businesses might find the pricing harder to justify. Pros Teampay provides live tracking of employee purchases, helping finance teams monitor budgets proactively rather than reactively. Automated, customizable workflows make it easy to set guardrails and ensure proper authorization before funds are spent. Instant issuance of virtual cards tied to specific vendors or projects reduces fraud risk and helps with reconciliation. Seamless connection with tools like NetSuite, and Slack reduces manual data entry and errors. Employees no longer need to use personal funds and wait for reimbursement; spending is managed up-front. Cons Some features, like virtual cards, may have restrictions outside the U.S., limiting its utility for global teams, especially if the spend in India. Teampay’s value is most apparent in mid-size and larger companies; small teams might find the cost outweighs the benefit. Review Source AS Amanda S. Associate Director Education and Events Non-Profit Organization Management Used the software for: 2+ years ### "Love Teampay " June 13, 2025 5.0 My overall experience has been super positive. I love how easy it is to use and manage my team's spending. I love that I can easily approve funds while I'm out of the office, in case of an emergency. Pros I travel frequently for work, and I love the Teampay credit card. It is very easy to use, request funds to be added, and code my receipts to ensure they are allocated to the correct account routes. My entire team that travels has them, and it makes it easy to track spending to ensure we are not over budget. I also love the reports, which make it easy to match expenses with our budget and ensure things are coded correctly in real-time. Cons My only con is that when using Teampay through the Teams App sometimes it doesn't save what we have entered or uploaded. This has happened to my team several times recently. I'm not sure what the glitch is, but it's frustrating when we do things correctly and save them, only to have Finance ping me, saying we're missing receipts. Review Source VR Verified Reviewer Support Analyst Computer Software Used the software for: 1-2 years ### "Streamlined Purchasing with Strong Controls" June 26, 2025 5.0 My overall experience with Teampay has been positive. It has simplified our purchase request process and made internal communication around spend more transparent. The approval flow is efficient, and the ability to issue virtual cards helps speed up purchases. It’s a reliable tool that supports better financial governance. Pros I appreciated the intuitive interface and the automated approval workflows. It makes it very easy for teams to request purchases, while finance still maintains control. Real-time budget tracking is also a big plus. Cons Sometimes, the integration with accounting systems can be a bit slow or require manual adjustments. Also, occasional delays in syncing data between departments could be improved. Review Source AM Anthony M. Account Executive Construction Used the software for: 2+ years ### "Simple and Effective!" September 26, 2025 5.0 Love how quick and efficient the service is. Any time I need funds from my company, I instantly get it! Pros User interface and its integration to Slack makes it extremely simple to request funds and get them approved in a matter of minutes Cons I enjoy pretty much everything about Teampay, there has not been anything I can think of that left a negative experience to share Review Source VR Verified Reviewer admisnistrative assistant Mental Health Care Used the software for: 6-12 months ### "Paystand zero transaction its quality" February 19, 2025 3.0 overall experience with paystand is good.paystand type companies are performing well in the market . how paystand viable in the market is very good job. Pros paystand is its zero transaction free service this main likely factor of company.as i listen their higher management team is very capable.ceo is also very determent person.paystand is working well.their team consistently work to feel happy and connected Cons paystand is free service but how they collect revenue Review Source KR Katie R. Stylist Retail Used the software for: 1-2 years ### "Marry me Teampay" September 26, 2025 5.0 Teampay has improved my daily life tenfold by reducing my finacial stress and government tax paper trail. Pros Team pay is reliable and informative, never miss a pay day with team the best way to pay your teams with money. Cons There are no cons to team, its easy to use, understand, and get customer support assistance if anything goes wrong. Review Source cM christina M. Admin Research Used the software for: 6-12 months ### "Great product" June 19, 2025 5.0 I work for a company that uses it for approvals for purchases for the company and I am an admin so I use it for supplies, catering etc. Pros The ease of the steps laid out, so you know what to do next and the steps needed to be taken. Once you have submitted a claim you can even see who next needs to approve it and what steps it is in in order to be approved. Cons Sometimes I have to Chat also while filling out the info and I haven't figured out how to do both without starting a new teampay every time I go out and go back in. Review Source CA Cody A. Customer Success Manager Information Technology and Services Used the software for: 2+ years ### "Quick, Easy, and Simple" September 12, 2025 5.0 It has been great. It's easy to send requests for funds. Approval process is a breeze. Glad my company uses it. Pros Quick and easy to use. Gives good guidance on how to submit requests and access funds. I've never had any problem with the digital payment being accepted. Cons Can be an issue when trying to use Teampay for items like hotels. Doesn't work great for security deposits on rooms, you need to create multi-day charges, and most hotels will require a physical card upon check-in (which really isn't a Teampay problem, just a general fact of booking a hotel). Review Source YL Yi L. Compositor Motion Pictures and Film Used the software for: 6-12 months ### "not bad for buying/requesting assets" July 25, 2025 5.0 Overall it's a helpful tool. Integration with slack and the mobile support is a big plus. It's also really easy to learn. Pros I use teampay at the vfx studio I work at to request assets and get approval. I can also see a list of my purchases and be notified on Slack. I find it pretty easy to use and it's nice to have mobile support. Cons I wish this could have more integration with time tracking apps, sometimes I'd like to keep a record of how long or how frequently I've been using a product I purchased. Review Source FN Fiona N. Accountant Accounting Used the software for: Less than 6 months ### "Great responsive service with room for better instructions" September 12, 2025 5.0 Great overall experience with Teampay. The quick customer support and user-friendly interface stood out, despite the initial confusion with the slack channel. The platform’s efficiency and the team’s dedication to resolving issues made it a positive journey. I’d recommend it with a few tweaks for better onboarding. Pros Had a sign-in issue and got customer support right away. Great responsive service that resolved my problem quickly and efficiently. The team was professional and friendly, making the experience smooth and stress-free. I appreciated the prompt attention to detail and how they prioritized my needs. Cons Could be better with instruction of how to use the app in the slack channel. The lack of clear guidance made it confusing at first, and it took some trial and error to figure out. More detailed tutorials or initial support would help new users navigate the platform more easily and enhance the overall experience. Review Source SB Solounge B. Senior Technology Operations Analyst Hospital & Health Care Used the software for: 2+ years ### "Great Experience!" March 26, 2025 5.0 So far really smooth, can be sure that I can esily sign in and look for what I'd need to do my day to day operations Pros The reliability of the the software and how organized it can be with handling multiple facilities Cons None, honestly! I havent have any negative experiences with Teampay. Review Source EM Edrico M. Senior Designer Computer & Network Security Used the software for: 6-12 months ### "Makes Team Spending Way Easier" September 19, 2025 5.0 Overall, Teampay made our spending process way smoother. After a short learning curve, it’s been simple and reliable for day-to-day use. Pros Teampay makes it super easy to handle team spending. I like that everything’s in one place so we don’t have to chase approvals or dig through emails. Seeing budgets and transactions in real time is really helpful too. Cons Setting up an account took me a bit of time and some features needed a little getting used to at first. Review Source JC January C. Simulation Coordinator Education Management Used the software for: Less than 6 months ### "Where have you been all my life" September 19, 2025 5.0 New software is daunting but this was honestly a breeze. Everything is on one page. I'm not having to search for vendor and purchasing manager codes. I can very easily start typing the vendor name, easily find my department in the dropdown, easily locate the class for the purchase and upload a quote. Zero lag time. I guess I like a lot about it. Also the communication during the approval process. I've got a clear record of when I submitted what request, who it was for, and when it's approved. Pros What I like the most about Teampay is the ease at which I can very quickly submit a request for the products I need to properly serve our students. Cons The thing I like least very likely has nothing to do with Teampay and everything to do with the building process that we're making our way through, to personalize the software. I do see new options at each log in so I know we're building the plane as we fly it. My belief is that it's all internal personalization. Review Source BF Bonnie F. Partner Success Manager Insurance Used the software for: 6-12 months ### "Very flexible expense reporting system, no confusing bells and whistles" June 12, 2025 5.0 It was very positive, made submitting expenses easy - kind of madlibs style expense reporting! having a place to upload receipts as you spend money would have been helpful, so you could drag and drop as you're doing all monthly expenses, but as I had relatively few this was not an issue. Pros Ease of use; very simple to understand format. Good user experience not burdened with too many features Cons Difficult to tell what requests you had already submitted, unclear if you could edit a request. Also sometimes there were multiple vendor options for the same thing "Verizon/ATT vs ATTVerizon" - unclear what you were supposed to pick/if it made a difference Review Source SL Stephanie L. Compliance Specialist Financial Services Used the software for: Less than 6 months ### "Easy to use and automated approval makes it easier for managers and employees!" September 26, 2025 5.0 When my company first started using Teampay it was easy to figure out how to use it without having a training or someone tell you how to find what you were looking to do. In the beginning it took a while for the reimbursement to come through, however since my expense was the same every month I was pleasantly surprised that it now gave automatic approvals and reimbursement was issued within a week. Pros Easy to navigate and intuitive. It's not clunky and everything can be found easily without having to go through a training. Cons How long it takes to get reimbursed. Initially it took about 2 weeks for my first couple of reimbursements to come through after manager approval. Now its 5 business days. Review Source AA Alejandra A. Clinic Director Medical Practice Used the software for: 2+ years ### "Great Experienice" June 20, 2025 5.0 Overall it was a great resource. I would recommend to companies where staff often needs a misc. fund. Pros I liked that I didn't have to wait to be reimbursed by my job. Credit Card that I could utilize anywhere. Cons I wish there was a physical card. It would have made shopping in stores much simpler. Instead, I would have to buy things online. Review Source CC Christy C. Department Manager Construction Used the software for: 1-2 years ### "Great Asset to our company" March 25, 2025 4.0 This has been a great asset to have for our company Pros The ease of use and how instant everything is. Cons Sometimes it is a pain to upload a receipt. Review Source ML Michael L. Showroom Associate Accounting Used the software for: Less than 6 months ### "Alright teampay " September 24, 2025 4.0 Thought it was versatile, could be worse or could be better, just thought it was alright. Overall thought it could be better. it arrives a little to late for my paychecks, essentially making me forget when my check would come in. Cons it arrives a little to late for my paychecks, essentially making me forget when my check would come in. Review Source BF Briana F. Care Navigator Health, Wellness and Fitness Used the software for: 1-2 years ### "Quick and Easy" April 15, 2025 5.0 I utilized Team Pay when purchasing flowers for a patient and the process was quick, and seamless. Pros It made purchasing team related items quick and easy. Cons There was nothing to dislike. The process of waiting for approval wasn't ideal but that had nothing to do with Teampay. Review Source MG Mauricio G. Accountant Consumer Services Used the software for: 6-12 months ### "Easy and intuitive to use purchasing platform" April 3, 2025 4.0 Pros Ease while creating POs. Create rules to approve based on departments, amounts, regions, etc. Cons Not a full compatibility with the ERP (Netsuite). Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.