# Page 2 | Paystand Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Paystand the right Payment Processing solution for you? Explore 78 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131733/PayStand/reviews --- Paystand 4.3 (78) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 2 - Reviews of Paystand ## Showing most helpful reviews Showing 26-50 of 78 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MO Martins O. Manager Financial Services Used the software for: 1-2 years ### "Great service " February 22, 2025 5.0 Efficient payment processing, automated invoicing, and real-time cash flow tracking made managing finances straightforward. However, some users may find the customization options and international payment support limiting. Overall, Paystand streamlines payment management, but may require some adjustments. Pros I so much love it service alot like Easy online payment processing Automated invoicing and payment reminders Real-time cash flow tracking Integration with popular accounting software Competitive pricing and flexible plans Cons Limited customization options for invoices and payment pages Higher transaction fees for certain payment methods Limited international payment support Steep learning curve for some users Customer support response times can be slow thou it's still very good and great to use Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Cause I find paystand more good and even efficient and I was right . Review Source sV sunday V. chief executive officer Computer & Network Security Used the software for: 6-12 months ### " Review of Paystand: Revolutionizing B2B Payments with Zero-Fee solutions" February 8, 2025 4.0 ive always enjoyed using paystand because of the smooth and easy payment methods plus the invoicing and collections automated on the app. I had a situation one day, a customer bought some groceries from my store and made a payment with his card, he got debited but the money did not reflect on my own part, it took the customer care team long enough to respond to me when i filed a complain. but i am glad everything has been going smoothly afterwards Pros the paystand app enables businesses to receive payments without having to pay any fees, its cost effective compared to many other similar apps. i also love the fact that the platform automates invoicing and collections, reducing manual efforts and accelerating the payment cycle. this app also has many payment options, such as credit cards echeck etc. Cons the customer support responses are slow, you guys really need to step up on this, its really frustrating when one has a major concern and the there is no response coming forth as regards to the situation at hand. Switched from [Paystack](https://www.capterra.com/p/235568/Paystack/) i found out that paystand is cost effective and way easier to use. Review Source VR Verified Reviewer admisnistrative assistant Mental Health Care Used the software for: 6-12 months ### "Paystand zero transaction its quality" February 19, 2025 3.0 overall experience with paystand is good.paystand type companies are performing well in the market . how paystand viable in the market is very good job. Pros paystand is its zero transaction free service this main likely factor of company.as i listen their higher management team is very capable.ceo is also very determent person.paystand is working well.their team consistently work to feel happy and connected Cons paystand is free service but how they collect revenue Review Source MO Madeline O. Owner Photography Used the software for: 6-12 months ### "High recommend " February 3, 2025 5.0 Fantastic. Making doing business easier for not only the business owner but also your client. Gives options to clients that other platforms did not. User friendly. Pros Love this system. It was so easy to collect payments from clients. Clients thought the system was easier to use and so convent. You get a response on if payment was approved d or declined. Cons None very easy to navigate and user friendly. Review Source JYOTIRMOY D. Accounts Assistant Accounting Used the software for: 6-12 months ### "All in One Payment service for Business " February 15, 2025 5.0 It really helped us and our clients seamlessly pay for our services. It is very cost effective and fast. UI is responsive and not very complex. Pros Easy to use payment platform service, cost-effective and user friendly. Great for our clients and businesses. Cons Nothing much to dislike here, except the loading time that might bother some people Review Source AA Adebola A. Manager Banking Used the software for: 1-2 years ### "Appraisal for good deed" February 14, 2025 5.0 It has been a joyful experience so far. No problems so far Pros Paystand is a very innovative brand since I’ve been using it. Cons No problems with Paystand so far since I started using it Review Source TK Taylor K. Engineer Hospitality Used the software for: Less than 6 months ### "All things in one place - Paystand" January 28, 2025 5.0 my experience with Paystand has been positive and very smooth, minus the time I had to contact the support staff. Pros I like how many possibilities Paystand gives you. There are many options in one spot, making the platform very convenient. Cons The costumer service for support staff isn't the greatest. It is a challenge to get a response when reaching out. Review Source TG Tiffany G. Sole proprietor Construction Used the software for: Less than 6 months ### "No fees and effortlessly easy!!!" February 17, 2025 5.0 Overall experience has been totally great and amazingly effortlessly easy!!!! Pros I love this program!! I truly love that it uses blockchain to eliminate processing fees, so thats a big help. And i love how easy this program is to use its a most needed and top choice for any buisness Cons Nothing i can think of i dont like about paystand very strong program Review Source Manika T. Senior HR Executive Information Technology and Services Used the software for: Less than 6 months ### "Great B2B payment platform" January 29, 2025 5.0 Paystand is a cost-effective and efficient experience for handling B2B payments. there is zero transaction fee model. The platform’s direct bank payment options ensure faster transactions. I personally very like Paystand. i was using paystand from last 6-7 months. Pros Using Paystand for my business transaction, i appreciate its zero transaction fees model, so its reduces our processing cost. Its very easy to use for every user. it is very cost effective. Cons No not as of now, just one challenge as its limited international payment options with Paystand. Review Source SC Shreyans C. Operations Executive Airlines/Aviation Used the software for: 6-12 months ### "Revolution in business payments" January 23, 2025 5.0 The product is built with the intention of making it very easy to use and thus can streamline payments, invoices, and collections. It connects to systems like NetSuite, so there is automatic accounting receivable process. This cuts down on a lot of manual labor. Pros It involves zero-fee payment processing, diverse payment options like ACH and e Check, fast time to cash, seamless integration with major ERP systems, and hence is apt for improved customer experience due to convenient payment methods. Cons Paystand's fee-free payments rely heavily on ACH, RTP, and block chain technology. If your clients prefer credit card payments or use banks not well-integrated into Paystand's network, there may be friction. Review Source JG John G. Account Executive Accounting Used the software for: Less than 6 months ### "No standing around waiting for cash with Paystand" December 15, 2024 5.0 Very positive experience especially collecting payments and my customers love the ability to now pay online Pros No fees to collect my payments. UI is easy to navigate though and there is no steep learning curve to use Paystand Cons Not many integrations to most systems. Dunning process can be better. Review Source JL Josephine L. Regional Manager Real Estate Used the software for: 6-12 months ### "Paystand is Wonderful" January 13, 2025 5.0 My overall experience with Paystand has been WONDERFUL. Highly recommend. Pros I love that my clients are able to submit payments remotely using the payment option that best suits their needs. Cons I can honestly say I haven't found anything that I dislike about Paystand thus far. Review Source eM erica M. Billing Mental Health Care Used the software for: I used a free trial ### "Great software " February 17, 2025 4.0 super nice system. Easy operation and system Pros Easy to navigate and understand. Great features Cons Everything seemed pretty decent while using Review Source DO Damain O. Project manager Consumer Services Used the software for: 6-12 months ### "Pay stand reveiw" January 14, 2025 5.0 Quick and easy form of payment acceptance Pros Easy to use, easy to navigate, will use again Cons No dislikes, just dont like how all card payments have pricessing fees Review Source YM Yousaf M. Accounts receivable specialist Biotechnology Used the software for: Less than 6 months ### "Money saver and easy to use" April 19, 2025 4.0 Fantastic solution that saves us money and helps us grow our business Pros Easy to use and helps us automate payments. Saves cost by minimizing fees. Cons Formatting doesnt always transfer well betweem mobile and computer. Review Source MK Mahesh K. Director Information Services Used the software for: 6-12 months ### "Paystand payments review" February 14, 2025 5.0 There are lot of payment options provided for the customers like the B2B payments, smart cheque, direct deposits Pros The payment processing feature, B2B payments Cons the enterprise block chain feature and the options Review Source DK Deepika K. Manager Marketing and Advertising Used the software for: I used a free trial ### "Paystand with its pros" January 18, 2025 5.0 My experience with it is upto the mark because it provides automates receivables and payables Pros It has no transaction fees and it automates entire cash lifecycle Cons Actually nothing because it provides real time cash recognition Review Source AM Aram M. Owner Automotive Used the software for: Less than 6 months ### "Variety of ways to take payments" October 15, 2024 4.0 Works on all types of payments methods and processing Pros Very fast way to take payments from customers and clients Cons Delays in process in rare occasions and maybe during connection lags Review Source SD Shannen D. Owner Food Production Used the software for: Less than 6 months ### "Paystand review" January 22, 2025 5.0 Overall experience is great customer service is very helpful and knowledgeable Pros I like the user friendly app and the navigation system they use Cons No complaints havent been with them.very long will update if issues arrise later Review Source JM Jabir M. AUDITOR Accounting Used the software for: Less than 6 months ### "Best software for faster and high volume data" February 5, 2025 4.0 Better and for faster payment and can integrate with the ERP Pros Faster payments, and best for high-volume businesses Cons Customer support can be slow to respond or resolve issues. Review Source JS Jennifer S. Collections Manager Computer Software Used the software for: 2+ years ### "Terrible product and worse support" June 14, 2023 2.0 Worst vendor I have ever worked with. This started with terrible implementation. Something that should have been taken care of within a month or so - and then testing/making fixes for a month or two after - took close to - if not more than - A YEAR. We had to keep scheduling time with our implementation person - something that he should have set up and done with regular weekly meetings. To get our client's info loaded - I had to figure out how to securely do this. Good thing that I work for a software company and had to find internal resources within my own company to get things completed that were required. We have issues that require support each month. I have a lot of clients whose card will not run on your platform since their bank is flagging them as suspicious activity. It has brought issues to Paystand that cannot be "solved" - like something as simple as scheduling a payment to run in the future on a specific day or setting up installments for our clients. We cannot run one payment that needs to be applied to more than one account (and this is a huge issue). We have to keep our old way of running electronic payments due to all the ways that Paystand continues to fail us as a complete solution to our needs. Due to the various reasons that PS fails us - we ran an additional $22M worth of transactions in our old system last year and $6.3M so far this year. Pros I am not sure that there is ANYTHING about Paystand that I like. Cons After working to implement Paystand for almost a year (due to the lack of response and follow-up on the Paystand side - this should have been a 3 month or so implementation), we continue to have issues with Paystand not having deposits created at times (especially at month end when we need to close our books). The product is hard to use and not user-friendly. Also, we often have clients complain that Paystand is flagged as FRAUD on their bank's side. This results in us needing to contact the client to work with them to get another form of payment on file. This has resulted in many, many more processes that are needed to ensure that our autopayments are running each month compared to the manual way that we handled them in the past. Getting support is challenging as well - I have an "Account Manager" and she is not very responsive or helpful. When working with the rest oft he support team, we have to wait for DAYS for answers, and this is with us following up with Paystand to see if there is a resolve to the issue and that is even with copying Pheobe Price on each of the emails - clearly that means nothing at Paystand. Also, we have issues each month - I should next to NEVER need to contact support - but we have to for the same issues over and over again. If it were up to me, I cancel our contract immediately - all $45M+ worth of transactions per year. Also, our \[sensitive content hidden\] wants to increase our electronic payments! This just gives Paystand more of a way to fail us. Review Source CW Cory W. Head of Technology Construction Used the software for: 6-12 months ### "Does what it promises, but could be more easy to customize." June 19, 2023 3.0 We like the product overall, but did not like the sales process or implementation. Pros We liked that Paystand enabled us to customize the processing fees within our payment portal, and pass them on to the customer. Cons We felt customizing things within our ERP (Netsuite) for paystand was more complicated than it needed to be, and Paystand does not provide ANY documentation for the Netsuite integration beyond the original training calls. The implementation time seemed very disinterested in working with us once they had the sale. Features we understood to be included in the product became "customizations" that were out of our scope of work, and that they wanted to charge for. Overall the implementation seemed like a second sales pitch, rather than a good-faith effort to get us up and running with the product. Review Source TC Tatia C. Bookkeeper Building Materials Used the software for: Less than 6 months ### "It's okay if your customers all have email addresses...." July 17, 2023 4.0 Pros One button send the payment link to customer. Customers can pay via bank to bank, debit or credit card, and ACH online, at their convenience. Cons Customers who don't have an email address, even if calling in to our offices to pay, WE can't apply their payment using the portal at all. That GREATLY LIMITS a homeowner's ability to pay other than by cash or check. Review Source MD Mark D. Bus Info Systems Manager Renewables & Environment Used the software for: 2+ years ### "The wonders of Paystand" June 22, 2023 5.0 Excellent customer service and a tremendous savings over our last credit card processor. Pros Customer support is the best of all our software solutions. By capturing the credit card fee it saved us lots of money Cons We had some hiccups with how the transactions were hitting our erp. Some of it was our fault and some was the initial setup. Customer service has been great in resolving Review Source ML Mark L. CFO Business Supplies and Equipment Used the software for: 1-2 years ### "Paystand is a solid platform and seems to be maturing" June 19, 2023 4.0 As it seems with most systems I have implemented the slick demo you see will take some time to reach. What should be "simple" when discussing the implementation with the sales team always has more bumps than expected. Paystand was in a very normal range for this. Pros CC processing to automate our collections process was the key reason we decided to work with Paystand. Paystand also offers a lockbox process that attracted us to them over other options. We started with the CC processing tools that allow a customer to pay directly from a web link and then moved into using the Lockbox. Once these were up and running they have worked well and met our needs. Cons Implementation was more challenging than expected with both CC processing and Lockbox. Paystand has improved over our relationship so I expect this would be a smoother process today. Reason for choosing Paystand We evaluated other AR tools & lockboxes. Paystand was the only option we found compelling that could handle check processing, ACH receipts, & Credit Card. We wanted to limit the number of integrated systems. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.