# SurveyMonster Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SurveyMonster Software - reviews, pricing plans, popular comparisons to other Survey products and more. Source: https://www.capterra.com/p/131734/SurveyMonster --- # SurveyMonster Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SurveyMonster ## What is SurveyMonster? SurveyMonster is simple online survey software that allows users to create simple or advanced online surveys in minutes. Drag & drop, branching/skipping, etc. Interactive AJAX survey taking experience, mobile capabilities and much more. ## What is SurveyMonster used for? [Survey](https://www.capterra.com/survey-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SurveyMonster?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://surveymonster.com&name=SurveyMonster) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SurveyMonster 4.2 (12) VS. [4.8 (477)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (12) Ease Of Use 4.9 (477) Value For Money 4.6 (10) Value For Money 4.8 (422) Customer Service 4.4 (10) Customer Service 4.7 (412) ## SurveyMonster alternatives [4.6 (5,203)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (964)](https://www.capterra.com/p/156752/SurveyLegend/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (964)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (451)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/131734/SurveyMonster/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Customizable Templates 5.0 (3) 133.33% of 3 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Question Branching 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Survey design technique that directs respondents to different questions based on their previous answers Question Library 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Pre-written repository of questions that can be reused within a course or for assessment or interviews URL Customization 4.5 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Modifying a website's URL to enhance readability, branding, or campaign alignment API Application programming interface that allows for integration with other systems/databases Customizable Questions Tailored or customizable questions for more targeted and relevant data collection SurveyMonster 14 features Application programming interface that allows for integration with other systems/databases Tailored or customizable questions for more targeted and relevant data collection Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Survey design technique that directs respondents to different questions based on their previous answers Pre-written repository of questions that can be reused within a course or for assessment or interviews Randomize the displayed order of questions and answer options View and track pertinent metrics to find patterns and gain insights from data Survey popup over a webpage to specific users based on their behavior Create and manage surveys Modifying a website's URL to enhance readability, branding, or campaign alignment Get Advice We can help you find the software with the features you need. Features 4.1 (12) 4.1 Based on 12 reviews ## Pricing Value for money 4.6 (10) ### Starting price Contact vendor for pricing Free trial available Value for money 4.6 (10) 4.6 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (10) 4.4 Based on 10 reviews ## User reviews Overall rating 4.2 Based on 12 reviews Filter by rating 5(6) 4(4) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent AU Anonymous User Test Analyst Computer Software ### "SurveyMonster- A Real Survey Monster" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 15, 2023 Overall very good experience. As a end user, simple to use the product is main USP for any product and in that sense surveymonster steal the show.Keep it up! Pros Ease of use, beautiful templates specially customized templates , url customization, question branching are very good feature available over SurveyMonster. I can say it's a real survey monster. Cons Price can be more shrink to achieve or capture the market. As lots of survey companies are available so keeps adding new uniques feature and main focus on pricing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JG Jesse G. Independent Contractor Food & Beverages ### "Survery King" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 3, 2021 SurveyMonster as made a extraordinary change to my work life. Pros I love how easy it is to create and publish all types of surveys. It makes one aspect of my life easier. This allows me to gain important information quicker and allows to my to adjust my work as needed. The pricing is so reasonable compared to similar products and it even allows me to analyze the data I receive. Cons I do not have anything negative to say about the software at this time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Larisa B. Accountant-general Building Materials ### "Even small businesses need customer surveys" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 July 30, 2021 Pros We can send free surveys to our clients and receive helpful feedback. I like the simple user interface: you can very easily create a profile and send it to partners. Cons I would like more templates and more cloud space for the free version of the service. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) I like to feel the interaction with clients. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PV Petra v. Team Lead Health, Wellness and Fitness ### "Awespme" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2021 Love their customer support super fast and friendly Pros I like that I can make my own templates and surveys also suggested ones Cons At this moment I don't really have any complaints Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Medical Intern Hospital & Health Care ### "SurveyMonster review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 25, 2021 There are so many options available to taking public surveys and Surveymonster is one of the best among them. Still, the free version is good enough for the average user. Cheers and enjoy: Pros A public survey is a mandatory part of undergraduate life and being a medical student, I had plenty of experience with them. There are many options available for public surveys & "surveymonster" is my favorite among them. We can easily create our surveys and survey monster turned complicated tasks very simple with pre-described templates. Also, it allows duplicating our previous survey and attractive UI is one major reason for everyone prefer surveymonster among market available alternatives. The flexibility of the surveymonster is a key factor and can make customer surveys, online surveys, market research surveys, academic surveys, and online polls in a short span of time. Cons The free limitations should be increased in order to attract more users to conduct free surveys. The free account only allows 100 entries per month and the pricing of professional & premium plans needs to reduce the subscription to sustain the field. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VM valerie M. Clinic Manager Cosmetics ### "easy for business" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 16, 2021 I've been using this service for years. While I have a good background in research, I still rely on them to give me examples and pre-created surveys in can use. Pros I can design any questionnaire I want and the software provides some really good suggestions and already created quality surveys. Cons Can't think of anything I don't like about Survey Monkey. It has everything I need to get my surveys done. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Donor Center Technician Hospital & Health Care ### "SurveyMonster is great! " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 29, 2019 Overall. I had a positive experience with SurveyMonster and it really helped with me a research project that I was doing for one of my classes. Pros I like the concept of the program and really helps with collecting easy date and sorting it for analyzation. Cons This program has so much potential and it's very good overall. but I think there is a bit of room for improvement especially with the options available and the user guide. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML MARTHA L. HR/Payroll Manager Human Resources ### "Used a couple times, but worked well" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 23, 2019 I am glad there were not issues. Worked well for the couple times that I used it. Pros It was simple and easy to use. No glitches. Cons I only used it a couple times, so I do not have anything bad to say about it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Coporate Fundraising Soecialist Education Management ### "Waist of Time" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 December 16, 2018 It was a big mistake to put info into this site. They just shoot out your information to all other spam mails. They do not ever give you rewards and just keep telling you you don’t quifaly for the survey after they get all your info. Pros It has a good data base of other sites. It sends lots of reminders Cons It just wants your private information. It does not have a good return on investment for the time you give them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TH Tom H. CEO ### "Reputable company that researches and recommends the highest paying legitimate surveys. No scams." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 10, 2018 Pros It helped me pick out the best paying surveys that pay regularly. It picked out the scams to stay away from saving me time and money. Cons A lot of the recommended sites don't pay as much as promised on the website. Plus, certain sites don't give you that many surveys so it doesn't make it financially worthwhile. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/131734/SurveyMonster/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)