# SurveyMonster Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SurveyMonster the right Survey solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131734/SurveyMonster/reviews --- SurveyMonster 4.2 (12) [View alternatives](https://www.capterra.com/p/131734/SurveyMonster/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SurveyMonster Ease of use 4.4 Customer Service 4.4 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Larisa B. Accountant-general Building Materials Used the software for: Less than 6 months ### "Even small businesses need customer surveys" July 30, 2021 5.0 Pros We can send free surveys to our clients and receive helpful feedback. I like the simple user interface: you can very easily create a profile and send it to partners. Cons I would like more templates and more cloud space for the free version of the service. Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) I like to feel the interaction with clients. Review Source VR Verified Reviewer Test Analyst Computer Software Used the software for: Less than 6 months ### "SurveyMonster- A Real Survey Monster" February 15, 2023 5.0 Overall very good experience. As a end user, simple to use the product is main USP for any product and in that sense surveymonster steal the show.Keep it up! Pros Ease of use, beautiful templates specially customized templates , url customization, question branching are very good feature available over SurveyMonster. I can say it's a real survey monster. Cons Price can be more shrink to achieve or capture the market. As lots of survey companies are available so keeps adding new uniques feature and main focus on pricing. Review Source VR Verified Reviewer Coporate Fundraising Soecialist Education Management Used the software for: I used a free trial ### "Waist of Time" December 16, 2018 1.0 It was a big mistake to put info into this site. They just shoot out your information to all other spam mails. They do not ever give you rewards and just keep telling you you don’t quifaly for the survey after they get all your info. Pros It has a good data base of other sites. It sends lots of reminders Cons It just wants your private information. It does not have a good return on investment for the time you give them. Review Source VR Verified Reviewer Medical Intern Hospital & Health Care Used the software for: 6-12 months ### "SurveyMonster review" April 25, 2021 5.0 There are so many options available to taking public surveys and Surveymonster is one of the best among them. Still, the free version is good enough for the average user. Cheers and enjoy: Pros A public survey is a mandatory part of undergraduate life and being a medical student, I had plenty of experience with them. There are many options available for public surveys & "surveymonster" is my favorite among them. We can easily create our surveys and survey monster turned complicated tasks very simple with pre-described templates. Also, it allows duplicating our previous survey and attractive UI is one major reason for everyone prefer surveymonster among market available alternatives. The flexibility of the surveymonster is a key factor and can make customer surveys, online surveys, market research surveys, academic surveys, and online polls in a short span of time. Cons The free limitations should be increased in order to attract more users to conduct free surveys. The free account only allows 100 entries per month and the pricing of professional & premium plans needs to reduce the subscription to sustain the field. Review Source vM valerie M. Clinic Manager Cosmetics Used the software for: 2+ years ### "easy for business" April 16, 2021 4.0 I've been using this service for years. While I have a good background in research, I still rely on them to give me examples and pre-created surveys in can use. Pros I can design any questionnaire I want and the software provides some really good suggestions and already created quality surveys. Cons Can't think of anything I don't like about Survey Monkey. It has everything I need to get my surveys done. Review Source VR Verified Reviewer Donor Center Technician Hospital & Health Care Used the software for: Less than 6 months ### "SurveyMonster is great! " July 29, 2019 4.0 Overall. I had a positive experience with SurveyMonster and it really helped with me a research project that I was doing for one of my classes. Pros I like the concept of the program and really helps with collecting easy date and sorting it for analyzation. Cons This program has so much potential and it's very good overall. but I think there is a bit of room for improvement especially with the options available and the user guide. Review Source PV Petra V. Team Lead Health, Wellness and Fitness Used the software for: 2+ years ### "Awespme" July 22, 2021 5.0 Love their customer support super fast and friendly Pros I like that I can make my own templates and surveys also suggested ones Cons At this moment I don't really have any complaints Review Source JG Jesse G. Independent Contractor Food & Beverages Used the software for: I used a free trial ### "Survery King" August 3, 2021 5.0 SurveyMonster as made a extraordinary change to my work life. Pros I love how easy it is to create and publish all types of surveys. It makes one aspect of my life easier. This allows me to gain important information quicker and allows to my to adjust my work as needed. The pricing is so reasonable compared to similar products and it even allows me to analyze the data I receive. Cons I do not have anything negative to say about the software at this time. Review Source RC Ron C. Minister Religious Institutions Used the software for: 6-12 months ### "Great Software" November 13, 2017 5.0 Pros This software was convenient and easy to design. We were able to retrieve responses and higher ratings from those using it. Review Source TH Tom H. CEO Used the software for: 2+ years ### "Reputable company that researches and recommends the highest paying legitimate surveys. No scams." May 10, 2018 4.0 Pros It helped me pick out the best paying surveys that pay regularly. It picked out the scams to stay away from saving me time and money. Cons A lot of the recommended sites don't pay as much as promised on the website. Plus, certain sites don't give you that many surveys so it doesn't make it financially worthwhile. Review Source MC Mandy C. Lending Assistant Used the software for: Less than 6 months ### "Very basic way to get feedback" March 15, 2018 3.0 Pros We tried this program for a short time to get feedback on our services. Surveymonster served its purpose. Cons Not a lot of options for customization of the survey delivery. Would personally appreciate more thought out design. Review Source ML MARTHA L. HR/Payroll Manager Human Resources Used the software for: Less than 6 months ### "Used a couple times, but worked well" January 23, 2019 4.0 I am glad there were not issues. Worked well for the couple times that I used it. Pros It was simple and easy to use. No glitches. Cons I only used it a couple times, so I do not have anything bad to say about it. Review Source Similar Products Featured ## Related categories [Survey](https://www.capterra.com/survey-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.