--- title: "PandaDoc Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PandaDoc Software - reviews, pricing plans, popular comparisons to other Digital Signature products and more." source_url: "https://www.capterra.com/p/131735/PandaDoc/" page_type: "product" language: "en" --- # PandaDoc Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PandaDoc ## What is PandaDoc? PandaDoc is an all-in-one tool to create, edit, track, and eSign business documents quickly and easily. Discover a better way to generate professional-looking documents. Win more deals with unlimited eSignatures, reusable templates, in-app editing, CRM integration, APIs, and 24/7 live human support. Our average user creates a document in under 4 min and reports a 20% increase in closed rates. Join 50,000 businesses that automate document workflow, speed up the pipeline, and win more deals! ## What is PandaDoc used for? [Digital Signature](https://www.capterra.com/digital-signature-software/)[Contract Management](https://www.capterra.com/contract-management-software/)[Document Management](https://www.capterra.com/document-management-software/) Recognitions Shortlist Overall rating Based on 1,256 user reviews Reviews sentiment Positive 91% Neutral 6% Negative 3% Pros & cons Streamlined proposal creation workflow Efficient diGital document signing Cumbersome document management tasks Email delivery and spam issues Starting price $19 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Contract Management / 2026 - Digital Signature / 2026 - Forms Automation / 2026 - Sales Enablement / 2026 - Quoting / 2025 - Sales Force Automation / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## PandaDoc alternatives Highest Rated [4.7 (9,424)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (4,246)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.2 (999)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.6 (6,083)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/131735/PandaDoc/alternatives/) ## FAQs about PandaDoc Overview ### What problems does PandaDoc solve? PandaDoc helps teams eliminate slow proposal creation, scattered contract files, manual signature chasing, and poor visibility into document status. Sales, HR, operations, and client-facing teams use it to build reusable templates, send secure e-signatures, track opens and approvals in real time, and keep contracts, quotes, and onboarding documents organized. Answer based on 650 reviews Overview ### Which roles and teams benefit most from PandaDoc? PandaDoc is most used by executives, sales teams, marketing managers, and operations staff who need faster document workflows. CEOs, founders, and directors use it to standardize proposals and approvals, while sales and account teams manage quotes and contracts. Marketing and office or project managers streamline branded documents, collaboration, tracking, and signatures. Answer based on 1203 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is PandaDoc built for? PandaDoc is designed for businesses across professional services, education, healthcare, construction, sales, HR, marketing, and technology, with strongest adoption among small businesses at 84%. Its top reviewer industries are Marketing and Advertising at 11%, followed by Information Technology and Services and Computer Software, both at 9%. Answer based on 1254 reviews Features and Usability ### What are the key features of PandaDoc? PandaDoc includes core document creation tools like drag-and-drop editing, customizable templates, content library, and proposal generation. Its most-discussed differentiators are electronic signatures, multi-party signing, document tracking with real-time notifications, and CRM integrations such as HubSpot and Salesforce, plus payment collection through Stripe or QuickBooks. Answer based on 374 reviews Pricing ### How much does it cost and what fees or limitations are included? PandaDoc starts at $19/user/month for the Starter plan, which includes up to 5 templates; Business costs 49/user/month with unlimited seats, plus approvals and CRM integrations. A free trial is available. Reviewers often call it affordable and budget-friendly, though some say premium tiers, API access, and pricing-table flexibility can feel limiting. Answer based on 262 reviews Integrations ### Which third-party tools and platforms does PandaDoc integrate with? PandaDoc integrates with over 40 third-party tools, with frequent connections to Pipedrive, HubSpot CRM, Salesforce Sales Cloud, Slack, Stripe, Gmail, Insightly, and Google Workspace. Its integrations span CRM, communication, payments, and document tools, with reviewer-confirmed use for proposal creation, notifications, and quote-to-signature workflows. Answer based on 225 reviews Getting Started and Support ### How easy is it to onboard and train a team on PandaDoc? PandaDoc is quick for many sales reps and nontechnical users to pick up, especially for templates, drag-and-drop editing, and e-signatures. It offers in-person training, live online sessions, webinars, documentation, and videos. Admins and teams configuring templates, CPQ, or complex workflows often need more structured training and extra time. Answer based on 38 reviews Getting Started and Support ### What customer support options does PandaDoc offer, and how do users rate the experience? PandaDoc offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as responsive, helpful, and knowledgeable, with quick fixes in some cases. Others report inconsistent experiences, including slower chat replies, trouble reaching phone support, billing disputes, and uneven follow-through on complex issues. Answer based on 245 reviews Security ### How does PandaDoc handle data security and access control? PandaDoc uses encrypted document storage, SSL security, AES-256 encryption at rest, secure links, and secure cloud sharing to protect files and payment data. It also supports e-signature authentication, OTP or two-factor authentication, audit trails, IP details, and certificate or certified copies. Some reviewers note limited access controls, gated password protection, and concerns that link-based signing could be exposed. Answer based on 67 reviews ## Who uses PandaDoc? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined proposal creation workflow 93% positive reviews out of 159 Most reviewers indicate proposals are easier to build, customize, and send, saving significant time and improving professionalism. Atour T. Analyst, 51 - 200 employees. "With the tool, I can easily create contracts and proposals that are consistent with our company's image." Cumbersome document management tasks 44% negative reviews out of 77 Some reviewers describe document management as slow, with difficulties in organizing, editing, and converting files efficiently. Pathan I. Project and Program Consultant, 10,001+ employees. "Sometimes, the platform can feel slow, especially when handling larger documents." Efficient diGital document signing 93% positive reviews out of 143 Most reviewers appreciate document signing for its simplicity, speed, and ability to securely collect signatures remotely. Maria Z. Marketplace specialist, 51 - 200 employees. "PandaDoc makes it easy to sign contracts and any kind of documentation at any place and time even from the phone." Email delivery and spam issues 83% negative reviews out of 65 Most reviewers report email sending often results in messages landing in spam, causing confusion and missed communications. Jonathan J. CXO, 11 - 50 employees. "A lot of people were not familiar with PandaDoc so it would go unopened in their inbox or would go to spam." Comprehensive document tracking analytics 96% positive reviews out of 71 Most reviewers describe document tracking as invaluable for monitoring views, engagement, and recipient actions in real time. Alex D. UI Designer, 11 - 50 employees. "I've also found the templates to be a valuable resource, and the ability to track document activity has been helpful in gauging client engagement." Challenging document formatting controls 68% negative reviews out of 57 Most reviewers find formatting inconsistent, with frequent issues importing, editing, and maintaining layout or brand consistency. Alex M. Sales Operations Manager, 201 - 500 employees. "I had to change them to PDFs before bringing in, otherwise I would lose the punctuation." ## Features AI summary Based on 14,337 Digital Signature reviews Capterra data shows that buyers of digital signature software rank the following features as their top priorities: - **Electronic Signature** (**68%** of reviewers rated this feature as critical) - **Data Security** (**59%**) - **Multi-Party Signing** (**54%**) PandaDoc supports all three features that reviewers rate most highly: **Electronic Signature**, **Data Security**, and **Multi-Party Signing**. Together, these capabilities help businesses collect signatures faster, protect sensitive documents, and manage approvals involving multiple stakeholders, allowing teams to complete agreements more efficiently and with greater confidence. Electronic Signature 4.7 (312) 67.63% of 312 reviewers that rated this feature as important or highly important With this capability, you can easily and securely collect legally binding signatures. Reviewers appreciate the intuitive interface, time savings, and ability to customize signature fields. Some users mention it’s simple for clients, though a few older users find navigation challenging. Data Security 4.7 (146) 61.64% of 146 reviewers that rated this feature as important or highly important This aspect helps you keep sensitive documents and personal data protected. Reviewers feel confident about PandaDoc’s strong encryption and privacy controls. Some users suggest adding more login options, but most trust their information remains secure and confidential. Multi-Party Signing 4.7 (171) 61.40% of 171 reviewers that rated this feature as important or highly important You can route documents for signatures from multiple parties, even in sequence. Users say it’s convenient for remote collaboration and easy to set signing order. Some reviewers report setup can be confusing and wish adding signers was more straightforward. Audit Trail 4.7 (27) 25.93% of 27 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Mobile Signature Capture 4.7 (113) 56.64% of 113 reviewers that rated this feature as important or highly important It gives you the flexibility to sign documents on the go using any device. Reviewers indicate the mobile signature process is fast, convenient, and user-friendly. Some users note it works well for most, though older audiences may find it less intuitive. Document Storage 4.6 (117) 54.70% of 117 reviewers that rated this feature as important or highly important PandaDoc offers secure online storage for contracts and proposals, letting you access documents anywhere. Users think it’s easy to organize, search, and back up files. Some reviewers find the interface less user-friendly and mention occasional sync issues with HubSpot. PandaDoc 141 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Redlining: The use of AI to automate the process of reviewing, identifying and marking changes in contracts - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Automated Quoting: Generate rule-based quotes for clients automatically - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Bulk Uploading: Upload multiple documents at once - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Completion Tracking: Track the current status and completion of activities, tasks, goals or deliverables via progress indicators - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Contract Drafting: Create, edit, and revise contracts/written agreements - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - CRM Integration: Integration with third-party CRM systems - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Security: This aspect helps you keep sensitive documents and personal data protected. Reviewers feel confident about PandaDoc’s strong encryption and privacy controls. Some users suggest adding more login options, but most trust their information remains secure and confidential. - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Capture: Scan, move or upload electronic files within the software's repository - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: PandaDoc offers secure online storage for contracts and proposals, letting you access documents anywhere. Users think it’s easy to organize, search, and back up files. Some reviewers find the interface less user-friendly and mention occasional sync issues with HubSpot. - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: With this capability, you can easily and securely collect legally binding signatures. Reviewers appreciate the intuitive interface, time savings, and ability to customize signature fields. Some users mention it’s simple for clients, though a few older users find navigation challenging. - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Field Sales Management: Manage or track sales completed by field teams/employees - File Conversion: Convert files to a different format - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For AEC Industry: Primarily serving architecture, engineering, and construction industry professionals - Forecasting: Form predictions based on past and present data/trends - Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Guided Selling: A process designed for sellers to guide them through the entire selling process - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Live Chat: Ability to chat online in real time - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Mobile Payments: Clients can submit payments via mobile devices - Mobile Signature Capture: It gives you the flexibility to sign documents on the go using any device. Reviewers indicate the mobile signature process is fast, convenient, and user-friendly. Some users note it works well for most, though older audiences may find it less intuitive. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Currency: Manage and handle various international currencies - Multi-Party Signing: You can route documents for signatures from multiple parties, even in sequence. Users say it’s convenient for remote collaboration and easy to set signing order. Some reviewers report setup can be confusing and wish adding signers was more straightforward. - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Invoicing: Create, send, and view electronic invoices - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Payment Processing: Accept, record, and reconcile financial transactions - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more - Price and Cost Calculations: Calculate rule-based prices for a product/service - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing and Cost Calculations: Calculate rule-based prices for a product/service - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Catalog: Present a catalog of inventory that customers can view - Product Configurator: Customize the specifications of a finished product to meet the particular needs of a customer - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Workflow: Create, manage, or update project workflows. - Projections: Estimate or forecast of a future scenario based on the study of present trends - Proposal Generation: Create proposals based on costs of labor and materials - Proposal Management: Creating, submitting, and tracking a sales proposal or bid submitted in response to a request for proposal. - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Renewal Management: Manage and track the renewal process for various services, subscriptions, contracts, or licenses - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - RFP Management: Manage and process incoming documents detailing requests for proposals - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sales Activity Management: Define, track, and/or automate sales activities and sales processes - Sales Automation: Automate processes to manage leads, contacts, opportunities and sales activities - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure File Viewer: Secure online viewing of sensitive documents - Sell Side (Customers): An agreement between a buyer and a seller for the sale and delivery of goods or services - Single Sign On: Allow users to access multiple services after entering their login credentials once - Specialty Contracts: An agreement that's only valid if signed by all involved parties, sealed, and delivered - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Team Collaboration: Allow multiple team members to edit and work on the same document - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (1,184) 4.3 Based on 1,184 reviews ## Pricing Value for money 4.2 (969) Free Trial [View pricing plan details](https://www.capterra.com/p/131735/PandaDoc/pricing/) Starter $19.00 Per User,Per Month It includes: - Unlimited Document Uploads and e-Signatures - Templates - Real-time Tracking and Notifications - Rich Media Drag and Drop Document Editor - Document Analytics - Email and Chat Support - User Management - GDPR Compliance Business $49.00 Per User,Per Month It includes: - CRM Integrations - Rooms - Content Library - Custom Branding and Themes - Approval Workflows - Forms - Bulk Send - Embedded Videos Enterprise Custom Quote Available It includes: - Configure Price Quote - Smart Content (Conditional Content) - Single Sign-On (SSO) - Team Workspaces - Reports - Notary - API - CRM Integrations Value for money 4.2 (969) 4.2 Based on 969 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Gmail](https://www.capterra.com/p/202338/Gmail/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (950) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (950) 4.3 Based on 950 reviews ## User reviews Overall rating 4.5 Based on 1,256 reviews Filter by rating 5(796) 4(349) 3(76) 2(17) 1(18) Mentioned topic Sorted by most recent SO Shane O. Operations Warehousing ### "Good for docs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 July 24, 2026 Overall we have been happy when using the software, we do not use it very often but when new clients come onboard it seems easy to get done, especially when they are non-local. Pros Panda Doc is great for sending electronic documents needing to get signed. it is easy to send documents and create documents for contracts Cons The user interface isn't the best but it definitely gets the job done. The emails can get flagged in spam but not sure how that could be fixed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Managing Director Marketing and Advertising ### "Powerful platform, but expensive with too many paid add-ons" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 July 24, 2026 PandaDoc has a lot of potential and offers a polished proposal and e-signature platform. However, my experience was mixed. The core functionality is good, but the combination of high pricing, frequent upselling for additional features, and occasional technical issues made it hard to see the value. It may suit larger businesses with bigger budgets, but for a growing SME there are more cost-effective alternatives. Pros The interface is modern and the document builder is easy to use once you're familiar with it. Creating proposals looks professional, and the e-signature functionality works well. There are plenty of features available for businesses with more complex requirements. Cons The pricing became difficult to justify, especially as many features I expected to be included required additional paid add-ons. I also experienced occasional glitches and bugs that interrupted my workflow. While the platform is powerful, it felt overcomplicated for what I needed, and the costs increased quickly once you wanted more functionality. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EB Emma B. Community Manager Consumer Services ### "Fast Document Workflow" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 1, 2026 Pros An effective solution for creating, sending and signing documents with PandaDoc. It saves a lot of time on the process. Ready-made document templates that make standardisation easier. Cons PandaDoc has the occasional minor bug and its performance can be slower sometimes with large documents. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Alexis B. Cultural Director Of Cinema And Live Performance Government Administration ### "Efficient Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2026 Overall experience is largely positive . Has an easy onboarding process and access to premade ,customizable templates . Pros PandaDoc has a modern and user friendly interface that allows me to create and manage documents with simplicity.Also has smooth electronic signature tool and customizable templates. Cons For 6 years have used PandaDoc haven't faced a major challenge ,and I must appreciate the customer care community for being fast and professional. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EB Erick B. Director of Design and Research Retail ### "Awesome SuperHero" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 Overall have found PandDoc as the best platform that solves the problem of manuallly creating ,sending ,signing and tracking documents .Offer simple templates that serve needs of different documents Pros PandaDoc has an user friendly interface that make it easy to create ,edit and sign both contracts and documents .Offer customizable templates that allow us to tailor document creation process to match on a specific need .Safe cloud storage and automatic reminders. Cons PandaDoc should improve on having a more intutive formatting and adding of visual elements tools that would make experience to be extremely great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Sauve G. Sales Representative Insurance ### "Strongest Document Management Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 17, 2026 Overall is a user friendly tool with sleek template design important for creating and signing documents digitally. Pros PandaDoc is intuitive and flexible .E-signature is best in class and allow me to sign documents without having to print .Creating and sending contracts ,quotes is straightforward. Also the customer team is very helpful and responsive. Cons Something would like to see different is having a way I can schedule document to be sent on a specific day and time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AW Amber W. IT Project Manager Information Technology and Services ### "Best Document Creation Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 12, 2026 My overall experience was positive with this tool but I would recommend that there is consistency with updates. Pros I liked how I could collaborate easy with my team with PandaDoc and create virtually any type of document that I needed. Cons I didn’t like how it was sometimes lagging in creating a document. We tested it on many different devices. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Arunmurugan S. Project Manager Biotechnology ### "Great document automation and e-signature solution for businesses" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 4, 2026 Overall very positive. Its a reliable platform that makes document management and electronic signatures much easier. I liked how everything is centralized in one place and how easy it is to track document status throughout the process. There are a few areas that could be more intuitive, but overall it has helped improve efficiency and speed up approvals and contract management Pros It makes it easier to create, send and track documents electronically. The document templates save a lot of time, especially for proposals, contracts, and quotes that are used repeatedly. I also like the e sign functionality and the ability to see when recipients open or view a document. It helps streamline the whole document approval process and reduces a lot of manual work Cons Some of the advanced features can take a while to learn, especially when setting up workflows or document automation. The editor can occasionally feel a bit clunky when working with more complex documents. Pricing can also be a little expensive for smaller businesses that only need basic e-sign functionality Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RO Ryan O. Wholesale Account Director Telecommunications ### "Great B2B Contract Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2026 I like it as a tool it works well, and I have not had issues with using it on the daily as a solution for business to business contracts Pros Very easy to customize. I felt its good about adding and deleting pages. This makes it very good if you need to include a SOW. Cons Sometimes I think the formatting is a bit off. It feels a bit difficult to play with the settings at time too! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RR Rebecca R. Production manager Construction ### "PandaDoc review " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 22, 2026 Overall, my experience with PandaDoc has been very positive. The platform has made document management much faster, more organized, and easier to handle. Features like electronic signatures, templates, and document tracking help streamline the entire process and improve efficiency. While there are a few areas that could be improved, PandaDoc has been a reliable and valuable tool for creating and managing professional documents. Pros What I like most about PandaDoc is how easy it makes creating, sending, and signing documents digitally. The platform is very user-friendly and helps streamline proposals, contracts, and invoices all in one place. I also appreciate the customizable templates, electronic signature feature, and real-time notifications that show when clients view or sign documents. It saves a lot of time and helps keep everything organized and professional. Cons What I like least about PandaDoc is that some of the advanced customization features can be a little difficult to navigate at first. There can also be occasional formatting issues when editing documents, especially when importing files from other programs. Additionally, some useful features are only available in higher-priced plans, which may not be ideal for smaller businesses or teams. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/131735/PandaDoc/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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