# Page 11 | PandaDoc Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 11 - Is PandaDoc the right CPQ solution for you? Explore 1249 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131735/PandaDoc/reviews --- PandaDoc 4.5 (1249) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 16th, 2026 # Page 11 - Reviews of PandaDoc ## Showing most helpful reviews Showing 251-275 of 1249 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use William S. Sales Executive Information Technology and Services Used the software for: 1-2 years ### "Efficiency" October 11, 2019 4.0 Sales, is, about efficiency. Having control of the little elements and details that quickly tend to be out of your control. makes things easier. The obvious is it allows you to create documents with easy templates and modules to follow. What I like most are the features that come after. When you send a document it lets you know when it is opened, how long its opened and which part of the document the receiver pays most attention to. That is an invaluable bit of information when entering negotiations. It also ensures accountability by recording every transition the document has undergone from creation, editing to approvals Pros The tracking and Audit trail features The activity log of the receiver's actions. Allowing clients to sign electronically. Adding an in-person sign feature for assistance by sales rep Cons Nothing at the moment. Yet to find something I hate about . Still using, will revert when I find one. Review Source JRF Juan Ramón F. Geophysicist Computer Software Used the software for: 6-12 months ### "Panda makes my life easier" May 6, 2021 5.0 Panda has been used since before the pandemic, but in it (2020) it helped us a lot to carry out work from home, it is no longer necessary to be present to sign important documents. Pros That our collaborators are sure that their documents will be signed remotely by the necessary person, I highly recommend it especially now, during the pandemic. We work from home and the documents are signed in the same way. It's very safe Cons Send a lot of emails for a single movement, emails are useful for tracking signatures, but it can be a bit stressful to receive so many when you have a lot of movements for a day Reason for choosing PandaDoc It has tools that are very useful, the follow-up to the documents, the assignment of collaborators, the follow-up emails and its ability to transform documents. Review Source Venu Bhargav A. Talent Acquisition Specialist Staffing and Recruiting Used the software for: 6-12 months ### "Review on Panda Doc " August 9, 2023 5.0 It was near perfect using Panda Doc. Can make signature documentation easily and share it with the employees. Saves a lot of time for HR team for digital signature generation. Pros It is very easy for signature documentation, digital signature and HR forums. Cons Nothing much, this app is near perfect. It'll be better if they update UI. Review Source VR Verified Reviewer Founder, CEO Management Consulting Used the software for: 2+ years ### "Great concept - but some serious bugs, and issues on support" May 14, 2018 3.0 Good embedding. document signing features, and capabilities for proposal sending/components to put together. Pros The company had a wonderful concept to bring to market, with great (potential) tracking and document signing/embedding The real reason to use, is its a money saver vs. the current industry leads. However, don't expect it for the analytics component they sell, as there are issues there. Cons \- They have serious issues on customer support, follow up, and execution. - They have bugs that have lasted months/years in their organization, and with little follow up from customer support, for issues on their reports of tracking, email, and view analytics - Things like the analytics feature sends false information on reports (their real value-add/differentiation), and has incomplete data when you actually compare the analytics generated on proposals or documents sent vs. the real use. - As well, their customer support can fluctuate a lot, and they've had significant staff changes which change communication with tickets for support Review Source SG Sharath G. Finance Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "An Amazing Document Management Solution For Business " June 3, 2024 5.0 Pros I like the document management features of It comes with amazing electronic signature capabilities It handles workflow management really well Cons No issues with . It serves us right. Review Source Response from PandaDoc June 6, 2024 Thank you for your feedback and support of PandaDoc! MJM Markee James M. Encoder Computer & Network Security Used the software for: 2+ years ### "PandaDoc Very Nice" May 27, 2024 5.0 Overall experience with this product is 99% useful to make my work easy . Pros I like the most in is SLL Security Because all data is encrypted at rest with AES-256 and have sophisticated encryption keys management Cons Least i like is multiple party signing i do not always use the e signature multiple times. Review Source SB Scott B. Director Information Technology and Services Used the software for: 6-12 months ### "Overall good, sometimes interface is slow/clunky." May 23, 2017 4.0 Quoting is great with it, which helps a lot in many of our transations. Pros The client-editable quotes are awesome. The UI is good (UX needs some work, below). Content re-use is great. Love the signing and notifications. Cons Clunky interface (pretty, but not smooth). Makes it hard for us to get work done sometimes because we're waiting for the interface or having to move things around because they jump. The design philosophy and UI are great, but the UX leaves a little to be desired. Also, some refinements like keyboard shortcuts, maybe a favorite or most used bar. In addition, we'd love more integrations. We're big into Google Apps, I'd love calendar linking that told us when we sent something (calendar item), when it expires (calendar item), etc. The lack of sorting options, and default sorts that "stick" in the documents/ templates list is killing us. Open a folder, wait, sorted by default (age? Which is the least helpful when dealing with dozens/hundreds of docs). Sort by name. Wait. Would be AMAZING to be able to set "sort by \[name\] \[date\] \[recent\] \[X\] as default" so we don't have to resort and reload every single time we go looking for a document. For heavy users, this is a real burden, wasting time waiting for the product to be usable, instead of doing work. It's a good standalone product and helps a lot when we have a document built and send out multiple versions. Building documents is still a little clunky. And some of those "native" integrations such as calendar would be great, to make it less standalone. Review Source CB Craig B. Owner Accounting Used the software for: 2+ years ### "Not for small offices anymore" March 19, 2026 5.0 Used the free version for a few years - then they took away unlimited signatures - tried to buy 1 but would not allow it - so we find a better alternative. Pros Quality product that works every time. We need signatures for tax filings but do not need templates or have a need to upload contracts. Cons Now charge for more than 5 signatures a month. Tried to buy their package, but since we had 2 they would not let us downgrade to one subscription. We are a 2 man shop that only needs 1 subscription. Alternatives considered [Xodo](https://www.capterra.com/p/210439/Xodo/)[Xodo Sign](https://www.capterra.com/p/160894/eversign/) Reason for choosing PandaDoc Migrated away from Panda Doc in favor of an alternative Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) QuickBooks was more costly and did not provide any further benefits than Review Source VR Verified Reviewer Implementation manager Computer Software Used the software for: 1-2 years ### "Pandadoc review from an implementation specialist." May 25, 2021 5.0 Overall the experience has been good and it gets the job done for what we need it for. Pros I like that this software allows us to share critical documents that are important to our onboarding process with clients in a manner that is easy for both parties. Cons It logs me out if the 3rd party connection to sales force often and sometimes the documents will not even show up. Review Source Mostafa Y. Operations manager Real Estate Used the software for: 1-2 years ### "Operations Manager" May 27, 2023 5.0 Pros is very easy to use and inexpensive would recommend it anytime! Cons haven't really find any cons while using Review Source MC Martisha C. CEO Apparel & Fashion Used the software for: 2+ years ### "Panda Doc helps save time and money " February 27, 2023 5.0 Panda doc has saved me a lot of trips to the mail box as well as offices. It has helped me to get things signed and sent over in less than 30 seconds and for that I am grateful. Pros I love that panda doc is easy to navigate through and the fact that it helps get important documents signed and sent securely through a fast and easy process. The software is very reliable. Cons I don’t have any cons to using the product yet other than sometimes it loads slow . Review Source TB Ted B. President Education Management Used the software for: Less than 6 months ### "Has some big shortcomings" August 11, 2016 2.0 I had high hopes for this software and am leaving exceptionally dissatisfied. Normally I wouldn't write a bad review, but this is more of a warning to others so they don't get surprised like I did. Pros Cool name. Cons #1. No text wrapping in fields. If you put a field on a form and someone types past the end of the field, it does not wrap text. It also does not tell them they hit the character limit. So what happens? Anything extra is lost with no way to retrieve it. Quote from support "Unfortunately this is a known issue. At this time there is no way to retrieve any information in these situations. " Yes, in 2016, a software company creating fillable fields is not capable of wrapping text or telling a user they are at the limit. #2 No batch sending. Want to send the same document to 20 people to complete individually? You have to manually add all 20 contacts, then manually send each one of them an individual form that requires an 8 step process. That's 160 steps to send 20 people the exact same form. #3 No way to identify required fields. Creating a doc with lots of fields with a mix of required and not required? There is no way to differentiate them visually. To check your work you must click on each field and see if the box is checked for it to be required. Nightmare of epic proportions. Review Source Response from PandaDoc March 30, 2020 Hi there! I realize this response is long overdue, so first and foremost thank you for your honest feedback. Although this is our first public response, I can assure you that our team took your comments into account. The truth is that we are not the company or the product that you once knew. Since 2016, we have introduced a brand new editor built on user feedback like yours, equipped with overall better performance as well as features that you mentioned such as bulk send and required fields. If you're still in the market for document automation software, drop us a line and our team would be happy to show you Editor 2.0. We hope to have the opportunity to work with you again, and I sincerely apologize for your previous experience with us. EM Enrico M. IT Manager Consumer Services Used the software for: 1-2 years ### "PandaDoc Is the Best Software for Managing Business Documents" March 26, 2024 5.0 Pros Managing business documents using is smooth and affordable. PandaDoc has been easy to use and reliable to manage. Cons I do not dislike at all. PandaDoc has been so effective. Review Source Response from PandaDoc June 6, 2024 Thank you for your feedback and support of PandaDoc! David S. CEO Computer Software Used the software for: 1-2 years ### "PandaDoc causes a few frustrations, but overall it works for us." November 6, 2021 4.0 It's been good, we're happy with the platform. Pros has made our digital contracting signing and proposal process significantly more efficient and easier to use. The contracting software we were using previously always confused customers and it made signing the contracts to start business a pain. Have not had a single complain from a customer since we moved. Our old proposal process was a long, complicated and manual process in various graphic design applications. It would take us significant time to put a proposal together. We did have a bit of a hiccup trying to figure this out, but PandaDoc was able to build a custom proposal for us at a reasonable price, and now we're able to get out beautiful, complex proposals 10x faster than before. ProTip: If your proposal document is complex, get PandaDoc staff to create a template for you, it's 100% worth the cost! Cons runs slow for some of our staff and they have been unable to find the solution / source of this slowdown. Review Source Theresa Ruth Sarah M. Chief Advocate Computer Software Used the software for: 1-2 years ### "Manage, Track and Send Official Documents with Ease" December 28, 2018 5.0 We use it for sales quotations. It makes it easier for us to track and manage our documents. Because it has integration with Hubspot too, we can quickly reference our Hubspot CRM for the quotes as well. We love this service but it is a bit pricey for our region though. Pros is simple to configure and easy to use. I love that you can manage and track the sending of the documents especially when its for external customers. The fact that you can add a layer of approval to documents before you send out to external customers is great too. Plus points that it has the mobile app as well! Cons Sometimes, external customers do not want to click the link that leads to the document. They would rather that they see the document straight away on their email inbox. In fact, some email systems block the emails we send through . Review Source RH Robert H. Owner Newspapers Used the software for: Less than 6 months ### "A very good alternative to ... you know who" February 16, 2024 5.0 Pros Is a great tool to manage your contracts, invoices and others. Easily to setup and get it running. It saves you a lot of time when it comes to documents hassle. Cons Is not the cheapest in his category, would be great if they offered some discounts. Alternatives considered [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Review Source Response from PandaDoc June 6, 2024 Thank you for your feedback and support of PandaDoc! QF Quentin F. CEO Insurance Used the software for: 1-2 years ### "Very good tool and low price" February 13, 2023 5.0 Pros is very easy to manage, and take in our hands. The UX, UI is very simple for our customer. The connexion with all the tools that we use our on the top (hubspot, slack, google sheet). Cons The management of document is not very UX friendly. It's difficult to find the document that we search juste by having a look. Also, it's not possible to create some variables with our CRM. Review Source Chloe C. Business Owner Marketing and Advertising Used the software for: Less than 6 months ### "Great for sending proposals!" October 24, 2018 4.0 Overall Pandadocs has provided a cost effective solution for proposal sending and signing. It’s integration with Hubspot really helped this software “take the cake” when I was choosing which proposal software to use. Although it took some getting used to, I now feel comfortable using the software and take comfort in knowing all my contracts and proposals are signed correctly and properly. Pros As a marketing freelancer, I have been using this software to send proposals to clients. For me, there was one big advantage with Pandadocs over its other market competitors, Pandadocs intragrates with the CRM system Hubspot. Pandadocs makes sending my proposals easy and it can be done straight from Hubspot itself. Meaning whenever I need to check a client or enquiry’s proposal and contract it’s all there in one place with all of their other information. This software also allows for proposals to be accepted and signed electronically. This cuts down on the amount of back and forth emails usually needed to get a contract signed. Cons Initially I found this software more difficult to get to grips with than some of the other market competitors that I had tried. I found the design aspect of creating proposals tricky as I couldn’t always get the design or feel I wanted. Aside from this, I haven’t ran into any significant problems with this software. Review Source AM Alison M. Chat Agent Information Services Used the software for: 2+ years ### "PandaDoc review" July 16, 2023 5.0 Pros Overall is a great software tool to have because it helps businesses manage their daily project and tasks. Cons is a good software tool to have because it is easy to navigate, it is a good writing tool for writing. Overall, I think it worth the investment. Review Source Ryan C. Managing Director Information Technology and Services Used the software for: 2+ years ### "Year over Year Excessive Price Increases" October 18, 2020 5.0 Disappointed. I found collaborative in the early years and receptive to feedback and suggestions, now it seems they are just focused on extracting as much money as possible from their clients. Pros The product is easy to use. Great template editor and the calculator makes it easy to generate quotes quickly and easily. Cons The features are great. I would just alert other users as to the continual cost increases. Last year was a 20% +price increase and then this year again they are increasing our cost by another 20%+. Reason for choosing PandaDoc At the time we chose them it was based on the feature set and their willingness to listen to feedback. Review Source FM Fatura M. Accounting Manager Food & Beverages Used the software for: 1-2 years ### "A Multipurpose Document Management Software " January 15, 2024 4.0 Pros I like that not only makes document management easy but also features amazing digital signature capabilities The software makes workflow management easy also is good in forms automation Cons has been a deal breaker and no issues at all. Review Source Response from PandaDoc June 6, 2024 Thank you for your feedback and support of PandaDoc! Vinay K S. Vice President Education Management Used the software for: 6-12 months ### "Robust and User Enabling Document Management Solution" March 4, 2023 5.0 We improved our order to cash cycle using the e-signing function since the delivery of the invoice is now instant instead of the 2-3 days taken for the physical invoices. We can also track the status of various documents using the dashboard and the workflow management. Pros Intuitive User interface and easy to get started with, clean dashboard with everything neatly organised and accessible. Really love the signature function and the analytics available. Cons The mobile app could be a bit more user-friendly. Review Source JAM Juan Andres M. Administracion de Empresas Information Technology and Services Used the software for: 1-2 years ### "Funciona muy bien." August 8, 2023 4.0 Pros Su gran cantidad de herramientas suplen la mayoria de los requerimientos de todo aquel que lo aquiere. Cons Al tener tanta variedad de herramientas puede que uno se pierda mientras se acostumbra a este aplicativo. Review Source AW Alexis W. President Hospitality Used the software for: 1-2 years ### "Easy to set up and user friendly" April 11, 2023 5.0 Pros I like how easy it is to set up the document to be signed, dated, initialed, etc. by our clients and partners. I also like the tracking of the document and being able to see where the document went and who viewed it when. Finally, I like the ease for our clients and partners, who often struggle to know how to digitally sign a document. I also like the feature of being able to remind people to sign. Cons There isn't anything I don't like, but we use the free version so our usage is limited. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/)[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Reason for choosing PandaDoc Free version Review Source VR Verified Reviewer Adjointe aux ventes et aux opérations Human Resources Used the software for: Less than 6 months ### "Plateforme de choix pour la rédaction rapide de contrats, offres, et plus." April 27, 2023 4.0 facilite beaucoup mon travail au quotidien, pour la rédaction d'offres de services. L'intégration avec le logiciel CRM que j'utilise me fait gagner beaucoup de temps également, comme tous les champs associés au client sont remplis automatiquement. Pros permet de créer facilement des modèles de documents, avec champs automatiques (avec intégration d'autres plateformes). Cons La sélection des blocs/textes est parfois difficile lors de modifications. 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