# Page 14 | PandaDoc Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 14 - Is PandaDoc the right CPQ solution for you? Explore 1242 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131735/PandaDoc/reviews --- PandaDoc 4.5 (1242) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 16th, 2026 # Page 14 - Reviews of PandaDoc ## Showing most helpful reviews Showing 326-350 of 1242 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Office Manager Used the software for: 1-2 years ### "A more vibrant way to share our proposals with prospects. First impressions make all the difference." May 8, 2018 5.0 Pros I enjoy the drag and drop aspects. It's overall easy to use once you get in. We have already created custom designed templates via our internal design team. Cons One big con would be the line item discount option. We would like to be able to put in the exact discount, rather than playing process of elimination with decimals. Also, when i click tab inside the pricing table thinking it will take me to the next box, it takes me to the bottom of the document. Otherwise I'd say to are my two changes I'd like to see. Review Source ST Shiela T. Intake Specialist Telecommunications Used the software for: 6-12 months ### "very easy to navigate" December 21, 2022 5.0 Pros This software is very useful and helpful to our clients life, this makes our clients life easier. We have been using this software everyday to interacts our claimants for electronic signature and its very very easy to use as long as you are connected to the wifi or internet. no need to download the application you can still use it as long as you have a link for the document. its very easy to understand the instruction and easy to navigate. Cons there is a delay sometimes with the document and also there is a downtime as well but overall this software is very very useful for me everyday Review Source SM Sarah M. Billing Analyst Telecommunications Used the software for: 2+ years ### "PandaDoc Review" April 5, 2023 5.0 Having implemented PandaDoc prior to Covid, we were able to still do business with our customers remotely with the use of PandaDoc esign. Pros PandaDoc has changed how we interact with customers making signing contracts and sending proposals so much easier Cons There are occasionally times I find that signed contracts don't automatically come to my inbox and document reminders need to be sent. Review Source Michael S. Group Managing Director Real Estate Used the software for: 2+ years ### "Integrations and workspaces help me manage multiple brands in the same account" November 28, 2018 4.0 Pros I like the workspaces where you can have different brands, users and templates so I can manage various departments under the one account. I like that you can integrate with our CRM and grab dynamic field data to pre-populate some of the forms we use. Cons I think it could be cheaper to compete locally here in Australia with some alternative products. Review Source VK Vibhor K. Director Human Resources Used the software for: 2+ years ### "Easy to use" November 21, 2018 3.0 Pros Ease of use including setting up document/templates. Very easy for documents to be sent and easy to maintain uniform look and feel. Cons Very SLOW interface. Very difficult in high volume situations. Any tools to make it easier require cost prohibitive plan subscription Review Source Response from PandaDoc March 30, 2020 I realize this response is overdue, so first and foremost thank you for your honest rating of PandaDoc. Since 2018, we have introduced a brand new editor built on feedback like yours, onboarding services to ensure smooth implementation, and we also significantly scaled our global support team to cover 24/7 so that your deals can stay in motion. If you're still in the market for document automation software, drop us a line and our team would be happy to show you Editor 2.0. We hope to have the opportunity to work with you again, and I sincerely apologize for your previous experience with us. Yannick T. Concepteur Computer Software Used the software for: 6-12 months ### "Avis sur pandaDoc " September 18, 2023 5.0 Mon expérience réellement est agréable car pandaDoc rassemble en son sein tous les outils de la création à la classification d'un document esign avec de surcroît une interface intuitive Pros Les fonctionnalités les plus appréciés sont les suivantes la synchronisation des documents et un workfmow Cons Réellement pas vraiment les éditeurs ont fait leur travail sachant que c'est un logiciel de suivi des documents Review Source Paleonum B. Marketing Biotechnology Used the software for: 6-12 months ### "PabdaDoc le meilleur." November 21, 2023 5.0 Mon expérience globale avec PandaDoc est très bonne et je la recommande a toute personne . Pros Ce que j'ai le plus aimé chez PandaDoc est le faite que cela facilite la création de document avec un champ automatique. Cons La sélection de bloc ou texte est parfois difficile Switched from [Todoist](https://www.capterra.com/p/149339/Todoist-for-Business/)[Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/) J'ai effectuer ce changement dans le but de faire la découverte d'autre application efficace de travaille . Review Source VR Verified Reviewer Specialist Recruiter Media Production Used the software for: Less than 6 months ### "Time Saver!" September 12, 2023 5.0 The product really helped us save time when we needed urgent approvals where e-mail approval was not enough alone. Pros Getting approvals from management is very easy using the product as they can e-sign any forms that were submitted by their mobiles as well. Their technology can verify the legitimacy of the signature which gives security. Can support pdf and even jpg files. Cons There is a bulk sending feature but couldn't use if efficiently even though we needed it as it asks each field to be assigned to certain roles and doing it one by one is same as sending one by one. So I would say some features can be simplified. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) High management Review Source mT michelle T. auto csr Automotive Used the software for: 6-12 months ### "Panda Doc is a great application." December 1, 2023 5.0 It has been great to use. Helps out alot. Pros Helps customers sign all their documents. Cons sometimes customers have trouble figuring out how to send. Review Source HS Hillary S. Customer Support Manager Computer Software Used the software for: 1-2 years ### "Great software for collecting digital signatures" March 21, 2022 4.0 Pros We use PandaDoc software for all of our customers' digital forms that need to be filled out and signed electronically. It's a great option for forms management and collecting e-signatures. It is easy to set up new fillable form templates and send them out through our software for completion/signatures. Their customer support is always helpful. Cons Doesn't have as many additional features and customizable aspects that other document management softwares may offer, but it is a great option. They can sometimes have a bit more down-time than I would think larger companies would have; may take longer to resolve service issues. Review Source YA Yuri A. General Manager Computer Software Used the software for: 2+ years ### "A very easy-to-use platform" September 3, 2024 5.0 We use it to send contracts to our customers and so far we haven't had any issues with he platform. Pros Very versatile and easy-to-use platform. Cons For the time we're working with PandaDoc we haven't seen any cons. Review Source BB Bernard B. Company Director Real Estate Used the software for: 1-2 years ### "Managing Documents Made Easy with PandaDoc" February 16, 2023 5.0 The software's features have been incredibly useful, and the interface is straightforward to navigate once you get the hang of it. I appreciate the level of automation that PandaDoc offers, which has saved me time and helped me focus on other critical aspects of my work. PandaDoc has undoubtedly made my life easier, and I would recommend it to anyone looking for a reliable document management tool. Pros PandaDoc is a fantastic document management tool that has helped me streamline my document workflow. The software's features, such as customizable templates and electronic signatures, have made it easier for me to create, send and sign documents. Also, PandaDoc's document tracking feature allows me to keep track of the status of my documents and know when my clients have viewed them. Cons One of the cons of PandaDoc is that it can be a bit difficult to navigate at first. Some of the features are buried in menus and can be challenging to find. As well, the software's pricing can be a bit steep for some users, especially those who only need basic features. Review Source FG Fran G. PMO Information Technology and Services Used the software for: 2+ years ### "Super friendly por proposals" March 25, 2024 5.0 Pros We use PandaDoc to get our Statement of Works signed for our proposals. It is very easy to use and works great! Cons Some features are hard to find, but support is amazing! Review Source Response from PandaDoc June 6, 2024 Thank you for your feedback and support of PandaDoc! PL Pat L. Sales & Events Administrator Marketing and Advertising Used the software for: 1-2 years ### "Excellent Product That Continues To See Improvements Beyond Its Current Superior Product" May 8, 2020 5.0 I can't describe it as anything less than excellent, particularly when working with \[SENSITIVE CONTENT HIDDEN\] and the development team to help make continued improvements, and provide quick support for unexpected errors, which rarely occur. Pros PandaDoc is an excellent product that continues to see improvements by their development team, who is always open to feedback on ways to improve on functionality and user experience. Their support and willingness to adapt the product for more improved functionality has always been top notch. Their modular system is easy to use and navigate, and integrates with Salesforce, to help our team work efficiently in preparing proposals for their open opportunities. Cons It has some components that can be a little sensitive/clunky, but the PandaDoc team continues to work on improvements and response rates. I see these cons as temporary, and overall not a concern. Review Source Jayson F. Growth and Partnerships Internet Used the software for: 1-2 years ### "Excellent document manager and designer with simplified integrations." May 14, 2018 5.0 Previously defined. Pros Ease of use. Integrations. Design. Workflow. Managment. Payment. Just great easy to train tool for small and medium organizations to keep important branded documents together. Cons Specifically to Hubspot, the available integration tokens. Additionally, and this might be something I need to better edify, how to best manage team/ client document (contracts, pro formas and invoices) via integrated partner (Hubspot) for better team collaboration. Review Source VR Verified Reviewer Director of Sales Insurance Used the software for: 1-2 years ### "PandaDoc the Perfect Fit" April 10, 2021 5.0 Great product and will recommend to anyone needing a similar solution for their problems. Pros Functionality is perfect for what we looking to have it do. Easy to set up the documents you need to have signed and on the back end easy for the user to sign and return. Cons It does take some time to set up the formatting for the documents, but the support team is great to assist with that. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Pandadoc was easier to use and less expensive. Review Source DKS Denese Kyle S. Executive Assistant Real Estate Used the software for: 6-12 months ### "On the go! " February 16, 2023 5.0 Pros PandaDocs is very easy to use although the interface can be quite confusing for first timers. It does the job and gives a lot of option to speed up things and processes. It is a great tool to manage contracts, collecting information, signatures and everything else needed - from beginning to end. It helped me a lot as an Executive Assistant to speed up everything at ease. I really love the option to customize fields as needed and however I want them by creating different variables. The help center is also great and easy to grasp. Cons I like a lot of things with PandaDoc - nothing much that dislike. However, the lack of "tidying" or cleaning up a certain design/format for a document is not fully available. I hope PandaDoc would deploy more features. Review Source CS Chris S. Owner Education Management Used the software for: 6-12 months ### "Best Option for the Money" November 13, 2023 5.0 Very easy to use. Compared to their competition, much more affordable for the same features. Pros Affordable. Easy to use. Does everything I need for sending contracts and proposals. Cons Haven't found anything yet. It really does everything I need. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing PandaDoc Affordability for the exact same features. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Affordability for the exact same features. Review Source CP Caroline P. Paralegal Law Practice Used the software for: 6-12 months ### "Easy Platform for Managing Contracts" December 30, 2021 4.0 Overall, our office used three different platforms for digital signatures, and this was the best one by far. Pros The platform is easy to use. You can both gather signatures for any legal agreements, and you can also collect payment, which is the main reason my office chose this software. It worked very well for our firm. Cons The only thing I would want to change is to be able to send documents from different names or a separate email address. This way it would look like the contract was being sent by the client's point of contact, which may not be the main attorney that held the account. Review Source VR Verified Reviewer Founder Marketing and Advertising Used the software for: 1-2 years ### "Great quotation tool!" November 27, 2018 5.0 I really enjoy this tool! Pros This software gives a professional look to my quotations so that it impresses my future clients. When they see this quotation, they get a "wow" effect and with it, they have a confirmation that my service is great. Cons I wish Panda Doc could integratr videos directly from Loom. Right now, I have to upload my videos from Loom to my computer and then from my computer to Vimeo which takes more time. Also, in the signature field, it would be great if I had the possibility to remove the word "signature". I hate using this term as it's too formal and is linked to a BIG LEGAL engagement for many future clients. Right now, I avoid this field because of this. If I could remove the word "signature " or change it by "agreement of this document", it would improve Panda Docs. Review Source ST Sónia T. HR Health, Wellness and Fitness Used the software for: 2+ years ### "Best time saver tool" October 17, 2023 5.0 Pros It's so much easier to write and sign documents with this tool. Saves a lot of time for all company workers. Cons The limited costumer support, that depends on our subscription level. Review Source Garrett G. Marketing Manager ¿ Technology Computer Software Used the software for: Less than 6 months ### "From A to Z, great experience" February 6, 2019 5.0 Great experience. Everyone I've spoken with at PD has been extremely helpful, willing to accommodate, and the product works very well. I'm also happy that the pricing is completely on-point. 100% recommend to anyone needing a solution for proposals, contracts, etc. Pros This is one of those companies and products that has nailed it. The onboarding was SO quick - it took about two weeks to be in a position where my sales team can use the product. The onboarding support is great - very responsive, and the documentation is pretty good too, making self-serve work much easier. There were no unpleasant surprises with the integration and the use of the product is really easy. Love all the integration options and best of all, PandaDoc has a ton of flexibility when it comes to how to handle pricing. Cons The only thing that bugs me is that there's one field that can't be synced from Salesforce which seems to be more of an issue with how Salesforce stores data. Other than that I have no issues with PandaDoc. Review Source OA Omolayo A. Business Consultant Financial Services Used the software for: 2+ years ### "My experience with PandaDoc" October 31, 2022 5.0 Pros Pandadoc is an awesome software with easy to use features. Proposals are customizable and i have access to proposals from any location. The support is also great. Cons Its a great software overall, the only challenge I have is the website it's a bit slow and It takes time to complete a task. Review Source Chris V. President Design Used the software for: 6-12 months ### "Overall an excellent tool, with some pay-gated functionality" January 9, 2018 5.0 Gave us a centralised document workflow for proposals and contracts. Pros PandaDoc is generally an awesome tool. It makes creating proposals, contracts, and other documents very easy. The document editor allows you to use custom CSS, which is awesome, and the design tends to be very intuitive. We were able to create a template that closely matches what we were previously doing in Apple Pages. Cons While the editor is well designed, it can sometimes be finicky with formatting (PandaDoc support let me know they're working on rebuilding the editor to handle this issue, which is good). I'd also like easier way to share multiple blocks between documents  the content library feature is great but can be tedious. Content block multi-select would be really useful. It's also frustrating that certain bits of functionality require more expensive plans. In particular, Zapier integration and webhook integrations require the Enterprise plan. That's a huge bummer. Review Source TH Tayyaba H. Hotel e Hospitality Used the software for: I used a free trial ### "Fantastic & sufficient " July 10, 2023 5.0 Pros I get a fast reaction, I find a straight solution to my inquiry by extremely qualified staff individuals Cons I really couldn't think of anything negative about this software Review Source Talk to a Capterra advisor for free and get results within 15 minutes.