# Page 2 | PandaDoc Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is PandaDoc the right Contract Management solution for you? Explore 1245 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131735/PandaDoc/reviews --- PandaDoc 4.5 (1245) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 16th, 2026 # Page 2 - Reviews of PandaDoc ## Showing most helpful reviews Showing 26-50 of 1245 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GT GRANT T. President Events Services Used the software for: 2+ years ### "PandaDocs removes key feature unannounced " February 9, 2026 3.0 Usually pretty good service, but now just getting "I understand the frustration about losing the feature you previously used." Not good just pulling the rug out from under us with no advance notice. Pros We have used PandaDocs for about 6 years and it has been incredibly helpful in sending and signing contracts. Allows you to copy and download the files, and allows you a lot of creative ability to design and customize the contracts. Good integration with other apps. Cons PandaDocs removed a key feature that is essential in our business without any warning, which now creates additional time and effort to reenter all the same information that PandaDocs ALREADY has in it's system. We paid for an annual license and with the understanding that the features we pay for and use will be available. The TRANSFER DATA feature, would allow you to send the information in the contract to different templates. We do live events so that was very helpful in creating gig sheets for warehouse staff and event managers with all the key elements: Client, Contact name, phone, venue, date, timeline, what they have confirmed, etc. Now, we have to manually re-enter over 30 data fields that were in the original contract. Also, we used that to send invoices for payments. Once again creating more work for the office staff. Switched from [Goodshuffle Pro](https://www.capterra.com/p/167364/Goodshuffle-Pro/) Good Shuffle was more of inventory control with contracting features. I didn't need inventory control. Also it didn't have ability to just use links, each proposal has to be send in a separate email, which is challenging if you are sending multiple quotes to a client. Review Source Kerry K. Senior Land Sales Agent Real Estate Used the software for: 2+ years ### "Pandadoc review" December 10, 2025 5.0 Very positive, seamless transition from the competition. We have implemented company wide 4 years ago and and has been positive. Pros Pandadoc has proven to be cost efficient and very easy to use. The ability to incorporate it with other programs is a definite plus. Cons There have been no negatives in the use of Pandadoc since switching from a well recognized provider, with the only exception being that many people are not familiar with the name. Easily overcame that with messaging to clients spelling out the name. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Cost was the main reason, ease of use and customization second. Review Source MR Michael R. President Photography Used the software for: 2+ years ### "Not Bad Overall, but Needs Better Support and less Glitches" September 2, 2025 3.0 We've been on the platform for about 6 years. The first 3-4 years were quite good overall, both in the functionality of the platform as well as the support/value. It has unfortunately not improved over time, but rather the glitchiness has gotten worse, and the support has really gone down in the past 1-2 years. Pros The platform gives lots of options for customization and template building. It generally meets all of our needs when it comes to proposal/contract writing. The value for cost seems pretty inline overall. Cons When it is working well, it is a great platform, but it is quite glitchy. You can almost be certain that the first time you click on a link it won't work, you'll need to refresh and try again a few times before it will work. The customer suppport used to be excellent, but it would seem that it has now been shipped overseas (replies come hours later in the middle of the night) and it is now very poor, especially when comparing to it once was. I'm sure they saved money, but the user experience took a major hit. Alternatives considered [Proposify](https://www.capterra.com/p/133332/Proposify/) Reason for choosing PandaDoc We were already quite integrated into PandaDoc and Proposify seemed to be far less user friendly when we did the trial. Review Source BS Bernadette S. Event Logistics Coordinator Hospitality Used the software for: 2+ years ### "With PandaDoc, creating and signing agreement documents is as easy as it can get." May 14, 2025 5.0 I have personally used PandaDoc for a while now am happy with the services i get from it. I use it to create forms which allows me to sign agreements with clients and other service providers that i deal with. It has an amazing e-signature feature which makes signing documents an easy and quick task. Pros PandaDoc has a drag and drop form editor which makes makes creating new forms or editing existing ones very easy and straightforward. It also offers a great e-signature tool that allows me to sign agreement forms quickly with no need to print them out. It also has a document manager function that help me to keep all my forms organized in one place making it easy to identify which forms are still yet to be signed. PandaDoc also offers automations which help speed up the repetitive form creation and management tasks while eliminating the common human errors. Cons I have had a stand out experience with PandaDoc. There has been nothing to hate about it. Review Source Angelina O. Senior Data Manager Program Development Used the software for: 2+ years ### "PandaDoc offers powerful editing tools for creating professional forms." April 28, 2025 5.0 PandaDoc has given us an epic performance when creating and working on our forms. Its robust form editing features allows us to create any type of form with ease. PandaDoc is giving us an easy time and experience creating the different type of forms that we need on a daily. Pros PandaDoc is very easy to use and the simple user interface makes it even easier for us to work with it. It is loaded with amazing form editing features that help us to create professional and visually stunning forms. It has a robust form editor that allow us to create any type of form that we require. PandaDoc has an e-signature function that enable us to sign forms easily and quickly. Its advanced security features help us to keep all our forms and their data secured. Cons We have not yet discovered any lows with PandaDoc. Everything about it has been impressive so far. Review Source HL Hikmet L. Medical Assistance Specialist Hospital & Health Care Used the software for: 1-2 years ### "Obtaining patient consent and hospital accords." February 23, 2026 5.0 Medical evacuations are a legal issue that should be handled strictly. I employ this in management of contracts. It also simplifies the management of documents to a great extent but is very costly. Pros The interface is also very clean and therefore the signing of the documents by the patients who have to sign the forms of transporting them by an emergency vehicle is so easy when under stress. Cons The per-user charges are not very lucrative since our medical coordination team will expand, and customer support is too long to fix the errors of the custom templates. Review Source VR Verified Reviewer CEO Health, Wellness and Fitness Used the software for: I used a free trial ### "Pandadoc is a good option for some " March 15, 2026 3.0 Good experience. The cost outweighed the convenience, especially when you have a multi page document. Good product for simple documents. Pros PandaDoc is a fairly low cost and easy to use platform. I was able to upload my documents and navigate the platform quickly. Cons Not as intuit as some other sites. For instance, I have check boxes and had to add the boxes to each line. A little labor intensive. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Price. Docusign was too high and limited to number of documents that could be signed. Review Source EY Emily Y. Bookkeeper Construction Used the software for: 2+ years ### "PandaDoc for Easy Contracts" October 23, 2025 5.0 Overall, I like uskng PandaDoc. It makes my job much essier and is easily understood by our customers. Pros PandaDoc is a handy product that allows us to have electronically signed contracts we used for contract work as well as submitting to financial institutions for lending purposes. I like the remote signatures that means we aren't driving across the state to get the signatures we need. Cons There are a lot of layout options for PandaDoc, but it doesn’t have ultimate freedom with layout and design so for some of our documents as we tailor them for customers I feel like I have to find workarounds. Review Source VR Verified Reviewer Senior Project Specialist Market Research Used the software for: 1-2 years ### "Pandadoc for clients contracts" February 21, 2026 4.0 We used to use Pandadoc at my company for signing contracts with our clients and for storing them there. Pros Easy for signing contracts with our clients with an electronic signature. We also stored all our contracts in Pandadoc. Cons The software is not necessary available in all countries (that's a case for a lot of software nowadays though). Some countries that are under sanctions cannot use Pandadoc without VPN. Review Source PF Ping F. Operations Analyst Oil & Energy Used the software for: 2+ years ### "Useful platform" April 24, 2026 4.0 Overall the platform is good and allow different departments to use it at the same time. But the system can be more reliable and consistent Pros Really good to stick with the set templates, it provides standardization on the formatting which is really helpful for company reports. Cons The navigation is not flexible and the system has periodic error which is not the best reliable platform on a daily basis Review Source David V. Lead Developer Information Technology and Services Used the software for: 1-2 years ### "A Seamless Tool For Getting Documents Signed" January 12, 2026 5.0 It's made the sale closing process very simple for our team and taken away a lot of technical headaches that we used to deal with when it came to getting signatures needed to close a deal. Pros PandaDoc makes our contract closing process straightforward and simple, while helping our team keep momentum and get to a running start with new contracts. Cons It's hard to beat the value PandaDoc provides compared to other alternatives for signing and sending contracts. All of our clients, from tech savvy to non-tech savvy have been able to use it with ease. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing PandaDoc PandaDoc seemed to have less friction for our clients. Review Source NL Norm L. Lawyer Law Practice Used the software for: 1-2 years ### "Best Alternative to E-signing platforms" March 13, 2026 5.0 Excellent. It was very easy to use, easy to upload. It was satisfying to myself and my clients. There was no confusion. Pros It is a great alternative to DocuSign. I do not use e-signing very often for my business and PandaDoc is very user friendly for my clients as well as flexible to my budget. Cons There was not anything I didn't like about PandaDoc. I've never had a problem with the program or their customer service. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) DocuSign was too expensive for the value. PandaDoc did the same and a lot more. Review Source CM Charlotte M. Designer Design Used the software for: 1-2 years ### "Polished docs for proposals" June 23, 2025 5.0 Pros PandaDoc makes it simple to send out docs that look decent. I like that I can see when people open it cause then I know they’re looking at it at least. Cons Sometimes it tries to do too much. I just want to send a doc and it’s asking me about options I don’t care about. Review Source CH Carmen H. Marketing Executive Restaurants Used the software for: 1-2 years ### "Much more than just document editor" April 13, 2025 4.0 PandaDoc automation has save time by automating most of the task for a sales process. Smart document generation make our business proposal more alive with its stunning design option and interactive design element. Pros PandaDoc has make it easy to create agreement document and to create CPQ business document. Sales processes is now faster as the CPQ tools let me to automating the sales quote document in a minute. I only need to fill the information like customer email, product and price, after hitting the generate button, the document is automatically created and ready to be sent over to customer. Most important thing, it can integrate with Hubscpot CRM to share data between the two software and reduce the issue of mistyping customer information details. Cons To learn about how the CPQ functionality is taking time and lengthy learning curves. It is quite complex at first, but I manage to learn and understand it by following the demos and user guideline. It is okay now, but would be better if the tools can be simpler and more user-friendly and take less time to learn. Review Source JL Janne L. Finance and Commerce Leisure, Travel & Tourism Used the software for: 1-2 years ### "friendly and collaborative platform" April 4, 2025 4.0 It allows me to have more specific control over our performance as a team, allowing me to clearly understand the work already done and what remains to be done, which helps me perform better. Pros It's a platform with great features. Having them in a single platform helps make work more organized by storing all the information in one place. I can manage all my documents in one place, creating a faster, more organized, and more effective workflow when sending documents for electronic signatures. I can keep perfect track of them, helping me know when they're signed and avoiding the hassle of information getting lost. With all the content, I can keep track of everything to maintain secure and highly organized work with my colleagues. Cons There's nothing I dislike about it; its features have been useful at every turn without any issues. I like it and will continue to work with it. Review Source LS Liz S. Best platform for Signatures compared to all else available Medical Devices Used the software for: 1-2 years ### "Amazing Platform " November 23, 2025 5.0 Pros Contract Management, ease of use, customer support, document handling and signing are all huge reasons why we love Panda Doc. Cons Nothing. Love everything. Especially when you compare PandaDoc to other platforms like DocSign which is great but - a lot more expensive Review Source BA Bashir A. Developer Information Technology and Services Used the software for: 6-12 months ### "Amazing software for managing documents" October 28, 2025 5.0 PandaDoc helps us track and manage the status of our contracts in one place. It has improved the experience of our customers to digitally sign the documents and send them back to us without much hassle. This helped us save time, which was utilized in the manual tracking of the updates previously. Pros I liked the cross-platform availability of PandaDoc as we can use it on a laptop as well as on our mobile phones. There are various templates to start with the editing of documents. We were able to integrate our Google Workspace seamlessly with PandaDoc. Cons I did not find difficulties using this software so far. I found the document editing process quite intuitive. Review Source JF Joe F. Associate Professor of Law Higher Education Used the software for: 2+ years ### "Creating and managing documents is so effortless with PandaDoc." November 21, 2024 5.0 The experience with PandaDoc has turned to be a greater one than we had anticipated. It has made document creation and management become a lesser labour intensive task. PandaDoc allows us to create documents so easily and quickly. Moreso, its fantastic security tools has been making sure that our sensitive information remain safe. Pros PandaDoc is a very flexible product and has been easy to customize to fit the needs at hand for creating specific documents. It has delighted us with its superior data safety functions that has been keeping our sensitive documents and information safe when working on them and sharing them. PandaDoc has an inbuilt e-signing feature that has made it easy to add signatures to documents without having to first print them. It provide us with audit trails that help track all the documents access activities to ensure no unauthorized access is permitted. Cons PandaDoc has stayed true to the course giving us no troubles at all. We have not experienced any cons yet. Review Source PW Pat W. Sales administrator Media Production Used the software for: 1-2 years ### "Overall good program" April 27, 2026 4.0 Overall it’s been a pretty good experience. Sometimes support is slow to help fix a bug or reset our system. Pros I like the fact that we can send a link and customers can review the document. Also all of our team can have access to various documents. Cons Sometimes pandaDoc can be hard to synchronize documents or it has trouble loading them. It ends up slowing down our systems. Review Source SJ Sheryl J. FIELD ESTIMATOR Consumer Services Used the software for: 1-2 years ### "PandaDoc Proposed — And I said YES!" February 18, 2025 5.0 Overall a good software — Once the user is fully acclimated to the program, it eventually saves the user from manual work time from all of PandaDoc’s automated integrations. It’s easy fused with our company’s CRM to directly transfer all the necessary data needed to be implicated within my all proposals. Pros Makes my workflow seamless. The software generates all the necessary proposals I need in half the time it used to take with other softwares — Making sales close all the more faster. Cons It takes many hours / usage amounts to truly learn its functionalities. Switched from [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) Company mandate — Employees were used to using The spreadsheets within Google Docs to generate proposals. Review Source BM Becky M. Realtor Real Estate Used the software for: 1-2 years ### "Multifaceted" November 17, 2024 5.0 PandaDoc helped me keep clients informed and documents signed in no time. I was able to drop other services and save money. Pros PandaDoc can be used for e-signature, forms, contacts, notarization, payments and quotes just to name a few. Document templates are the fastest option however the smart editor is also available. Plans include free, starter, business, and enterprise. When billed annually a discount may be applied to some plans. There are many possible integrations including essential services and those I only use on occasion. PandaDoc is import-friendly (accepts multiple file types) and works on almost any device. PandaDoc will notify me when clients have viewed or signed a document and I can even see how long they looked at each page. Sometimes I get a client (buying or selling) who wants the process to be completed very quickly. In those cases, PandaDocs features are helpful. I like that I can set documents up so that clients can check optional lines (or not). I am thankful for the reminder and teamwork capability. I can also select a box to assign to a coworker. Customer service options include a learning center and chatting with a representative through email or instant messaging. PandaDoc is secure and legally binding just like a paper document. Contracts are automatically stored once signed. Cons I can only call customer service with a subscription to premium support. If this resulted in lower prices I would put it in the pro column, but PandaDoc costs about the same or more. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Xodo Sign](https://www.capterra.com/p/160894/eversign/) Reason for choosing PandaDoc PandaDoc offered more features and a large discount for anuual billing. Review Source CM Connor M. Account executive Financial Services Used the software for: 6-12 months ### "Solid contract management platform " January 28, 2026 5.0 Overall I love the platform. It’s cost effective and offers the same benefit as any other provider in the space. Pros PandaDoc is a clean and easy to use platform to easily sign clients onto your platform or to your service! Cons The only thing I’ve come across as far a small issue is people aren’t familiar with the platform but that is changing as it becomes more popular. Review Source JB Jamie B. HR Construction Used the software for: 2+ years ### "Greedy Corporation" January 21, 2025 2.0 Services are functional but if you have any issues with billing, it will be the customer's fault, ALWAYS Pros Their billing methods are intentionally misleading. They will not refund you even if the error is on their end, and you are required to pay for the error until your next annual billing cycle. If you forget to remove a license before your annual due date, they charge you for the entire year. Customer service is like talking to a robot, no matter what the situation the CUSTOMER is wrong. Getting blood out of a turnup would be easier than getting a refund from this company. Cons Predatory billing, intentionally misleading, terrible customer service. Review Source Response from PandaDoc January 29, 2025 Hi Jamie, I'm so sorry to hear this has been your experience. That’s not the experience we want any of our customers to have, and we understand how upsetting it can be when you feel you aren't getting the support you need. We would love the opportunity to make things right. If you’re open to it, we’d appreciate the chance to better understand what went wrong and see if there’s anything we can do to improve your experience. Please reach out to karah.blandford@pandadoc.com so we can discuss this further. Thank you for sharing your feedback—it helps us improve, and we hope to regain your trust. TVW Tim Van W. Senior Project Supervisor Higher Education Used the software for: 2+ years ### "PandaDoc an easier way to create and manage documents." November 5, 2024 5.0 There is only one word to describe our experience with PandaDoc and that is exceptional. It has made it so easy for us to create and take charge of our documents all from a single platform. Its ease of use makes it really quick for us to create any kind of document that we are in need of. Pros The user interface is very clean and I have liked how PandaDoc makes it easy to create and edit any kind of document. PandaDoc offers premium features like e-signature that ease our work of signing documents. It has a document tracking function that allow us to monitor how and where each and every document we have is being used. It has a secure and fast file sharing tool that help us to share documents safely without loosing any of their data. Cons PandaDoc could not have been any better than it already is. No part of it that is disliked. Review Source BC Benjamin C. motion et graphic designer freelance Design Used the software for: 1-2 years ### "Une bonne ideé PandaDoc" November 21, 2025 5.0 Très bonne expérience ! Je vais continuer à utiliser PandaDoc pour toutes nos propositions et contrats ! Il a totalement fluidifié notre gestion documentaire. Pros Toutes les fonctionnalités nécessaires sont là : création, partage, suivi en temps réel. J’aime particulièrement les modèles professionnels et les statistiques intégrées, qui facilitent énormément la création de documents. Cons Rien à signaler ! Tout est fluide et l’outil est très simple à prendre en main, je ne regrette pas d'avoir utiliser PandaDoc. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.