# Page 21 | PandaDoc Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 21 - Is PandaDoc the right Digital Signature solution for you? Explore 1244 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/131735/PandaDoc/reviews

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PandaDoc

4.5 (1244)

[View alternatives](https://www.capterra.com/p/131735/PandaDoc/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 21 - Reviews of PandaDoc

## Showing most helpful reviews

Showing 501-525 of 1244 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BB

Brock B.  
President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "PandaDocs is a great digital signature and proposal tool!"

March 1, 2019

5.0

We currently use them for all econtyracting and proposals. It has decreased ourt closing rate from 24 hours to less than 15 minutes. E-

Pros

Very easy to use. Allows for comprehensive anaytics of online presentations and esign capabilities.

Cons

Have not found any cons, but it is an emerging product and always improving. Sometimes things are rolled out without notice.

Review Source

VR

Verified Reviewer  
Business Development and Strategy  
Internet  
Used the software for: 6-12 months

### "eSignatures documentation that saves you so much time!"

February 9, 2021

5.0

Overall PandaDoc has saved us so much time from creating, editing and signing a document. It allow our sales team to focus on sales and minimize mundane administrative work.

Pros

What I love most about PandaDoc is how fast and efficient the workflow is from creating, to sharing and finally signing a document. The ability to create various contracts on the spot have saved our sales team so much time from drafting and editing complex documents.

Cons

I wish there was a bit more support in difference languages since we have some French speaking members on our sales team. However the learning curve was not huge and it was very simple to use.

Review Source

Bartholomew G.  
Sales and Marketing Manager  
  
Used the software for: 2+ years

### "Overall good, sometimes interface is slow/clunky."

March 14, 2018

5.0

Pros

\* Ease of use \* great feature set \* e-signature functionality \* Ability to convert any document to e-cig \* Workflow \* Multiple user levels

Cons

If I had to pick \*something\*, maybe the workflow process could be more robust. I would also love it to integrate better with Highrise, our CRM.

Review Source

aL

artur L.  
CEO  
Medical Practice  
Used the software for: 1-2 years

### "Useful."

June 12, 2023

5.0

Pros

Useful and simple to use. Free tier available

Cons

looks grotesque, and sometimes... looks like acting grotesque.

Review Source

DR

David R.  
Owner  
Events Services  
Used the software for: 6-12 months

### "PandaDoc has helped me grow my business!"

January 12, 2018

5.0

Made it easier for me to send high-quality proposals and contracts to my clients.

Pros

I like that the software integrates with my CRM system (Insightly). Using the integration, a majority of my contracts and proposals "auto fill" which saves me a lot of time and prevents errors.

Cons

As a small business owner, I think one of my biggest dislikes is the overall cost of the product. It's actually more expensive than the CRM system that I use to keep track of my clients. While PandaDoc is definitely one of my favorite proposal and contract software solutions, the high price is one thing that keeps me shopping around for a better deal somewhere else.

Review Source

RG

Rex G.  
VP of Sales  
Computer Software  
Used the software for: 2+ years

### "Simple and affordable for small businesses"

March 1, 2019

5.0

Great product, great user interface, and a support team that feels more human than others I've worked with in the past.

Pros

I love how flexible and easy it is to use. You can draft a contract fast and it's easy to share it with your prospects. The customer support is all ran through chat so at first I wasn't happy about that. After time I realized it was more efficient and as fast as a phone call. For our company under 50 people it does the job really well. Also they keep innovating so it's fun to see new releases regularly.

Cons

This is not a high end solution. It will probably work for 90-95% of businesses but if you want complex contract management there are other solutions a bit better.

Review Source

VR

Verified Reviewer  
Principal  
Marketing and Advertising  
Used the software for: 1-2 years

### "Awesome program for tracking proposals"

October 9, 2018

5.0

Overall, it's a great tool for managing documents, proposals and contracts.

Pros

Analytics are fantastic, and it's very easy to configure templates. Multiple content library items make the process for updating templates really streamlined.

Cons

Inability to create a deadline for signing, lack of collaboration when sending a proposal, etc. I believe most of the "cons" are already being addressed but it would be so much better with functionality like that.

Review Source

Amel M.  
Analyst marketing  
Marketing and Advertising  
Used the software for: 6-12 months

### "Simple, reliable "

August 6, 2019

5.0

Pros

Pros: Easy to use Nice template available Easy to track Easy to manage payement Great way to communicate with the client Sharing notes or comments Worth the money

Cons

We have been using PandaDoc for almost a year and we really like it

Review Source

CH

Caleb H.  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "PandaDoc Helped Streamline Our Sales Process!"

August 14, 2019

5.0

So far PandaDoc has really helped increase our sales and our efficiency to get estimates out the door and signed contracts in the door. It's fairly easy to use right out of the box and guides you through most steps. We're planning on sticking with PandaDoc for a long time.

Pros

Pros 1) A wide variety of boiler plate templates to get started with. 2) Multiple Recipients and Signors 3) Certified Signatory page 4) Easily copy templates for use over and over 5) Optional add-on and dynamic quantity fields to really increase up-sells 6) Set up automatic reminders and contract expirations 7) You can integrate payments right into the contract so the client can pay through the web

Cons

Cons 1) Slightly pricey for the type of software 2) Add-on users are costly 3) Cannot extend expiration of original document once sent 4) Drag and drop editor is somewhat janky part of the time... 5) Unable to slice payments up for online payment (i.e. 30% down, it wants to charge the whole contract price right then and there.

Alternatives considered

[Bidsketch](https://www.capterra.com/p/127734/Bidsketch/)[QuoteWerks](https://www.capterra.com/p/135691/QuoteWerks/)[Qwilr](https://www.capterra.com/p/143254/Qwilr/)

Reason for choosing PandaDoc

QuoteWerks was too expensive for what we needed, also was a downloaded piece of software rather than cloud based. Bidsketch didn't provide enough features.

Review Source

Gabriel C.  
Web Developer  
  
Used the software for: 1-2 years

### "Good service"

July 25, 2018

5.0

Pros

The structure with the Templates and material library are really beneficial due to the fact that it permits us to alter every file on particular areas. The design templates are baseline file and the advantage is that it uses several material library products

Cons

There are some functions that are missing out on when I talked with its customer support they have actually informed me that those functions are on the roadmap of the item

Review Source

BH

Benjamin H.  
Sales Director  
Construction  
Used the software for: 6-12 months

### "Great Concept, Still Some Bugs "

August 21, 2019

4.0

Overall an ok product, need to have in depth knowledge in css and html in order to customize themes and templates, could be more user friendly. I think it is heading in the right direction but certainly has a lot of fine tuning to do.

Pros

Ability to integrate with almost any type of program. The alert settings and payment functions are great features. I like the idea of the pricebook but wish that would auto save/include lookup field instead of saving/importing from catering.

Cons

Fields are not always synced properly when importing from other CRM systems. Will automatically change formatting of document when entering/changing data . Seems pretty slow when adjusting tokens.

Review Source

AW

Andrew W.  
Manager, Tools And Processes  
Information Technology and Services  
Used the software for: 1-2 years

### "PandaDoc - Very good contract signing soluttion"

January 13, 2022

4.0

Pros

PandaDoc provides a very cost effective signature solution.

Cons

They need to work on brand awareness so there's trust for users. Many are used to the big players and have trust issues with PandaDoc.

Review Source

MI

Megan I.  
Sales & Project Coordinator  
Information Technology and Services  
Used the software for: 2+ years

### "Time Saver"

May 9, 2018

5.0

It increases our productivity in the workplace. One can easily view exactly what was worked on & when (from an internal perspective).

Pros

I love that it is so easy to use and that one can view the analytics for each individual doc. I love the auto reminder feature as well, assisting us with closing a deals quicker.

Cons

A lot of the time the contracts go into our customer's spam folder, so it would be awesome if we could send a link to our customers to get the contract directly opposed to going through emails trying to find the link.

Review Source

VR

Verified Reviewer  
Business Development  
Media Production  
Used the software for: 1-2 years

### "Very good program to write offers"

October 2, 2020

5.0

As already mentioned, we have found a good alternative to normal MS Word offers.

Pros

We use Pandadoc to write our quotes, otherwise, unfortunately, we've always done it with Word documents. With Pandadoc, it is now possible for us to combine this with Pipedrive. So we don't have to add addresses or anything like that. We can also add products.

Cons

Unfortunately I find the program a bit confusing, it took me a bit longer to understand everything.

Review Source

Greg H.  
CEO  
Management Consulting  
Used the software for: 2+ years

### "same as any other service provider"

August 28, 2019

3.0

It's fine, got the job done. I used it because an agency used it, and they were tight on a budget, so I'm guessing that why they used it.

Pros

It's easy to use, you can sign documents, and create a profile.

Cons

None of this is unique to the problem they are trying to solve. It's no different than signing a doc with Adobe or some other application.

Review Source

VR

Verified Reviewer  
Marketing  
Marketing and Advertising  
Used the software for: Less than 6 months

### "PandaDoc is a very affordable option for creating documents that need to be signed and paid for"

February 9, 2021

5.0

Overall, PandaDoc has been extremely easy to set up and use.

Pros

I love how easy it is to create a document that needs to be signed, add payment requirements, and integrate with Stripe.

Cons

The only problem I ran into was the document creation date field sometimes displayed tomorrow's date because they have it set to a different timezone than where I'm located.

Review Source

NL

Nicole L.  
Head of Client Support  
Marketing and Advertising  
Used the software for: 2+ years

### "Best tool for creating documents or for electronic signatures "

March 26, 2022

5.0

Pros

Easy to create document and set up where they have to sign

Cons

Nothing. It’s still the current tool we are using

Review Source

KL

Katherine L.  
Director of Operations  
Staffing and Recruiting  
Used the software for: 1-2 years

### "PandaDoc"

January 17, 2023

5.0

Overall, PandaDoc is a great value compared to other platforms.

Pros

The ease of use for both our internal team and the clients that we send our proposals/contracts is great. We never get any feedback that our clients have issues using it.

Cons

It isn't the best for searching and data management in the capacity we use it.

Review Source

Marty K.  
Co-Founder & CEO  
Internet  
Used the software for: 2+ years

### "PandaDoc is the best. Most intuitive e-sign solution on the market."

May 11, 2018

5.0

Simplified our document signing process tremendously.

Pros

Really intuitive drag-and-drop interface. Everything just works. No annoying workflow problems. Friendly team. Competitive pricing.

Cons

Nothing. There is not a single thing I dislike about PandaDoc. That's all I have to say.

Review Source

EV

Ekaterina V.  
Customer Success Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Good solution to reduce paperwork"

October 7, 2020

5.0

I really enjoy using PandaDoc and hope it will replace physical documents as soon as possible.

Pros

The main advantage is obviously a possibility to get rid of hard copies exchange with 3d parties. It's intuitive and easy to understand in case you have experience working with similar systems. Electronic signature is a savior!

Cons

Assigning the person to specific fields could be a bit tricky, as not all of your partners are fluent with such tools. Most frequent case is when there must be another signer and for some reason the process of forwarding the document is not clear for all people. Maybe it could be another way to do it.

Review Source

BT

Bradley T.  
Account Executive  
Events Services  
Used the software for: 2+ years

### "PandaDoc a highly recommended piece of useful software"

November 15, 2023

4.0

I have had a great experience with PandaDoc. The features are easy to use, easy to customize and it simplifies my day to day.

Pros

I like the ease of use and the convenience it provides for our customers to sign electronically.

Cons

The setup was easy, but could have been simpler.

Review Source

Faiz S.  
Brand Content Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Able starting software for standardization of documentation"

January 16, 2019

3.0

Pros

Gives a lot of support for a range of documents with standardized designs and content for higher quality control.

Cons

Image and video formatting within document needs more work as it not seamless.

Review Source

Response from PandaDoc

September 20, 2019

Hi Faiz! Thanks for your candid feedback. We are currently in the process of releasing our new editor which offers more design flexibility (no custom CSS required!) There is a way to format and resize images in the classic editor which is not entirely obvious. Here's an article that shows how to work with images in PandaDoc: https://unleashed.pandadoc.com/become-a-document-master-editor-tips-tricks/. Hope this helps! Thanks again for taking the time to review PandaDoc.

VR

Verified Reviewer  
Customer Enablement Manager  
Computer Software  
Used the software for: 6-12 months

### "Easy to Use and share documents"

October 24, 2022

5.0

We use PandaDoc for all of our contracts and it is incredibly simple! You can easily send, make changes, and share out files.

Pros

PandaDoc makes it incredibly easy to get signatures and share contracts! Our whole team absolutely adores the product!

Cons

Nothing! I honestly have not come across a single issue using this product.

Review Source

BB

Brian B.  
New Business Manager  
Telecommunications  
Used the software for: 2+ years

### "Pipedrive Review by Brian Bell"

January 9, 2017

4.0

I have been using Pandadoc for a while now and it works amazingly. I am able to have a clear view of my pipeline and can pull different metrics as and when needed. Its integration with Pandadoc also makes it easy to create quotes for different customers. Ow and i love that i get notifications when i need to perform tasks.

Pros

Integration with Pandadoc,Google Calender. Metrics for different purposes. Ease with which i can track deals

Cons

Sometimes the program gets stuck in a loop and other times it is very slow even though other programs on my PC work well.

Review Source

Luis Miguel L.  
Responsable informatica  
Retail  
Used the software for: I used a free trial

### "Alternativa a docusigm"

October 27, 2022

5.0

Es una buena solución, ágil y económica para solucionar el envío de documentación digital.

Pros

Sencillo, fiable y con una prueba gratuita que te muestra que puede hacer antes de comprar. No se puede pedir más

Cons

Debería ser algo más intuitivo a la hora de usar los formularios

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Precio y opciones del producto

Review Source

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