# Page 21 | PandaDoc Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 21 - Is PandaDoc the right CPQ solution for you? Explore 1252 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131735/PandaDoc/reviews --- PandaDoc 4.5 (1252) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 16th, 2026 # Page 21 - Reviews of PandaDoc ## Showing most helpful reviews Showing 501-525 of 1252 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KO Karin O. Project Management Automotive Used the software for: 6-12 months ### "Overall good but needs some functionality help" December 13, 2016 4.0 I love the fact that everything is online and that we can now duplicate documents. What would really kick this up a notch would be the ability to copy/paste sections between browser windows when you don't want to duplicate an entire document, rather some sections. Also, the ability to add rows/sections perhaps at section breaks or other locations rather than only at the end of the document since our docs can get long and unwieldy, and I end up spending a lot of time dragging and dropping additions from the bottom to where they belong. Lastly, an undo feature that is more consistent. It feels like if you make a mistake, sometimes you can correct it if you alt-z quickly enough but sometimes it is already done, accepted and saved. Oops, I guess one more addition that would be great would be a way to track editions. Pros Online accessibility anywhere Cons \- inability to add lines inside the doc except at the end - inability to track doc editions - inability to copy and paste sections of docs rather than duplicating whole docs Review Source Sinoun C. Owner Internet Used the software for: 2+ years ### "PandaDoc is great, but a bit on the expensive side..." November 20, 2018 5.0 Pros I love the ease of getting contracts signed! The software is clean and easy to use. Cons Constant glitches in the WYSIWYG text editor. It takes extra effort to clean up text, especially bullet points. I don't like to present proposals in a messy manner and PandaDoc's WYSIWYG editor is weak and has flaws. Review Source pW pyubani W. Account Executive Staffing and Recruiting Used the software for: 6-12 months ### "Great learning tool" February 17, 2023 5.0 Pros This is a very efficient tool to use and send documents to sign online. It is very practical and easy to use. Cons I actually do like this tool. I don't have anything that I would change. Review Source DC Debbie C. Office Manager Construction Used the software for: 6-12 months ### "Great for making contracts. " January 28, 2021 5.0 Great product. I prefer it over 2 other major competitors. Pros I can create and or make changes to existing ones. I like that my documents are saved and are simple to search for. Cons It was hard setting up and knowing how to save documents. It doesn't have the greatest instructions. Switched from [DocHub](https://www.capterra.com/p/209856/DocHub/) Easier to use and storage. Review Source JM Jake M. President Events Services Used the software for: 1-2 years ### "Better two way integration with HunSpot a Must" October 2, 2019 3.0 Pros I like that I can create signable and now payable through paypal contracts and invoices in one place. Cons It is not very user friendly. Any edit to a contract by the creator forces me to start again as each of our contract is unique and not conducive to a cookie cutter solution. A "PAID" email or document is not sent to clients when they use PayPal to pay invoices. Documents uploaded to not retain their document names through HubSpot they need to be manually changed. and more... Review Source BB Brock B. President Transportation/Trucking/Railroad Used the software for: 2+ years ### "PandaDocs is a great digital signature and proposal tool!" March 1, 2019 5.0 We currently use them for all econtyracting and proposals. It has decreased ourt closing rate from 24 hours to less than 15 minutes. E- Pros Very easy to use. Allows for comprehensive anaytics of online presentations and esign capabilities. Cons Have not found any cons, but it is an emerging product and always improving. Sometimes things are rolled out without notice. Review Source VR Verified Reviewer Business Development and Strategy Internet Used the software for: 6-12 months ### "eSignatures documentation that saves you so much time!" February 9, 2021 5.0 Overall PandaDoc has saved us so much time from creating, editing and signing a document. It allow our sales team to focus on sales and minimize mundane administrative work. Pros What I love most about PandaDoc is how fast and efficient the workflow is from creating, to sharing and finally signing a document. The ability to create various contracts on the spot have saved our sales team so much time from drafting and editing complex documents. Cons I wish there was a bit more support in difference languages since we have some French speaking members on our sales team. However the learning curve was not huge and it was very simple to use. Review Source Bartholomew G. Sales and Marketing Manager Used the software for: 2+ years ### "Overall good, sometimes interface is slow/clunky." March 14, 2018 5.0 Pros \* Ease of use \* great feature set \* e-signature functionality \* Ability to convert any document to e-cig \* Workflow \* Multiple user levels Cons If I had to pick \*something\*, maybe the workflow process could be more robust. I would also love it to integrate better with Highrise, our CRM. Review Source aL artur L. CEO Medical Practice Used the software for: 1-2 years ### "Useful." June 12, 2023 5.0 Pros Useful and simple to use. Free tier available Cons looks grotesque, and sometimes... looks like acting grotesque. Review Source DR David R. Owner Events Services Used the software for: 6-12 months ### "PandaDoc has helped me grow my business!" January 12, 2018 5.0 Made it easier for me to send high-quality proposals and contracts to my clients. Pros I like that the software integrates with my CRM system (Insightly). Using the integration, a majority of my contracts and proposals "auto fill" which saves me a lot of time and prevents errors. Cons As a small business owner, I think one of my biggest dislikes is the overall cost of the product. It's actually more expensive than the CRM system that I use to keep track of my clients. While PandaDoc is definitely one of my favorite proposal and contract software solutions, the high price is one thing that keeps me shopping around for a better deal somewhere else. Review Source RG Rex G. VP of Sales Computer Software Used the software for: 2+ years ### "Simple and affordable for small businesses" March 1, 2019 5.0 Great product, great user interface, and a support team that feels more human than others I've worked with in the past. Pros I love how flexible and easy it is to use. You can draft a contract fast and it's easy to share it with your prospects. The customer support is all ran through chat so at first I wasn't happy about that. After time I realized it was more efficient and as fast as a phone call. For our company under 50 people it does the job really well. Also they keep innovating so it's fun to see new releases regularly. Cons This is not a high end solution. It will probably work for 90-95% of businesses but if you want complex contract management there are other solutions a bit better. Review Source VR Verified Reviewer Principal Marketing and Advertising Used the software for: 1-2 years ### "Awesome program for tracking proposals" October 9, 2018 5.0 Overall, it's a great tool for managing documents, proposals and contracts. Pros Analytics are fantastic, and it's very easy to configure templates. Multiple content library items make the process for updating templates really streamlined. Cons Inability to create a deadline for signing, lack of collaboration when sending a proposal, etc. I believe most of the "cons" are already being addressed but it would be so much better with functionality like that. Review Source Amel M. Analyst marketing Marketing and Advertising Used the software for: 6-12 months ### "Simple, reliable " August 6, 2019 5.0 Pros Pros: Easy to use Nice template available Easy to track Easy to manage payement Great way to communicate with the client Sharing notes or comments Worth the money Cons We have been using PandaDoc for almost a year and we really like it Review Source CH Caleb H. CEO Computer Software Used the software for: Less than 6 months ### "PandaDoc Helped Streamline Our Sales Process!" August 14, 2019 5.0 So far PandaDoc has really helped increase our sales and our efficiency to get estimates out the door and signed contracts in the door. It's fairly easy to use right out of the box and guides you through most steps. We're planning on sticking with PandaDoc for a long time. Pros Pros 1) A wide variety of boiler plate templates to get started with. 2) Multiple Recipients and Signors 3) Certified Signatory page 4) Easily copy templates for use over and over 5) Optional add-on and dynamic quantity fields to really increase up-sells 6) Set up automatic reminders and contract expirations 7) You can integrate payments right into the contract so the client can pay through the web Cons Cons 1) Slightly pricey for the type of software 2) Add-on users are costly 3) Cannot extend expiration of original document once sent 4) Drag and drop editor is somewhat janky part of the time... 5) Unable to slice payments up for online payment (i.e. 30% down, it wants to charge the whole contract price right then and there. Alternatives considered [Bidsketch](https://www.capterra.com/p/127734/Bidsketch/)[QuoteWerks](https://www.capterra.com/p/135691/QuoteWerks/)[Qwilr](https://www.capterra.com/p/143254/Qwilr/) Reason for choosing PandaDoc QuoteWerks was too expensive for what we needed, also was a downloaded piece of software rather than cloud based. Bidsketch didn't provide enough features. Review Source Gabriel C. Web Developer Used the software for: 1-2 years ### "Good service" July 25, 2018 5.0 Pros The structure with the Templates and material library are really beneficial due to the fact that it permits us to alter every file on particular areas. The design templates are baseline file and the advantage is that it uses several material library products Cons There are some functions that are missing out on when I talked with its customer support they have actually informed me that those functions are on the roadmap of the item Review Source BH Benjamin H. Sales Director Construction Used the software for: 6-12 months ### "Great Concept, Still Some Bugs " August 21, 2019 4.0 Overall an ok product, need to have in depth knowledge in css and html in order to customize themes and templates, could be more user friendly. I think it is heading in the right direction but certainly has a lot of fine tuning to do. Pros Ability to integrate with almost any type of program. The alert settings and payment functions are great features. I like the idea of the pricebook but wish that would auto save/include lookup field instead of saving/importing from catering. Cons Fields are not always synced properly when importing from other CRM systems. Will automatically change formatting of document when entering/changing data . Seems pretty slow when adjusting tokens. Review Source AW Andrew W. Manager, Tools And Processes Information Technology and Services Used the software for: 1-2 years ### "PandaDoc - Very good contract signing soluttion" January 13, 2022 4.0 Pros PandaDoc provides a very cost effective signature solution. Cons They need to work on brand awareness so there's trust for users. Many are used to the big players and have trust issues with PandaDoc. Review Source MI Megan I. Sales & Project Coordinator Information Technology and Services Used the software for: 2+ years ### "Time Saver" May 9, 2018 5.0 It increases our productivity in the workplace. One can easily view exactly what was worked on & when (from an internal perspective). Pros I love that it is so easy to use and that one can view the analytics for each individual doc. I love the auto reminder feature as well, assisting us with closing a deals quicker. Cons A lot of the time the contracts go into our customer's spam folder, so it would be awesome if we could send a link to our customers to get the contract directly opposed to going through emails trying to find the link. Review Source VR Verified Reviewer Business Development Media Production Used the software for: 1-2 years ### "Very good program to write offers" October 2, 2020 5.0 As already mentioned, we have found a good alternative to normal MS Word offers. Pros We use Pandadoc to write our quotes, otherwise, unfortunately, we've always done it with Word documents. With Pandadoc, it is now possible for us to combine this with Pipedrive. So we don't have to add addresses or anything like that. We can also add products. Cons Unfortunately I find the program a bit confusing, it took me a bit longer to understand everything. Review Source Greg H. CEO Management Consulting Used the software for: 2+ years ### "same as any other service provider" August 28, 2019 3.0 It's fine, got the job done. I used it because an agency used it, and they were tight on a budget, so I'm guessing that why they used it. Pros It's easy to use, you can sign documents, and create a profile. Cons None of this is unique to the problem they are trying to solve. It's no different than signing a doc with Adobe or some other application. Review Source VR Verified Reviewer Marketing Marketing and Advertising Used the software for: Less than 6 months ### "PandaDoc is a very affordable option for creating documents that need to be signed and paid for" February 9, 2021 5.0 Overall, PandaDoc has been extremely easy to set up and use. Pros I love how easy it is to create a document that needs to be signed, add payment requirements, and integrate with Stripe. Cons The only problem I ran into was the document creation date field sometimes displayed tomorrow's date because they have it set to a different timezone than where I'm located. Review Source NL Nicole L. Head of Client Support Marketing and Advertising Used the software for: 2+ years ### "Best tool for creating documents or for electronic signatures " March 26, 2022 5.0 Pros Easy to create document and set up where they have to sign Cons Nothing. It’s still the current tool we are using Review Source KL Katherine L. Director of Operations Staffing and Recruiting Used the software for: 1-2 years ### "PandaDoc" January 17, 2023 5.0 Overall, PandaDoc is a great value compared to other platforms. Pros The ease of use for both our internal team and the clients that we send our proposals/contracts is great. We never get any feedback that our clients have issues using it. Cons It isn't the best for searching and data management in the capacity we use it. Review Source Marty K. Co-Founder & CEO Internet Used the software for: 2+ years ### "PandaDoc is the best. Most intuitive e-sign solution on the market." May 11, 2018 5.0 Simplified our document signing process tremendously. Pros Really intuitive drag-and-drop interface. Everything just works. No annoying workflow problems. Friendly team. Competitive pricing. Cons Nothing. There is not a single thing I dislike about PandaDoc. That's all I have to say. Review Source EV Ekaterina V. Customer Success Manager Information Technology and Services Used the software for: 6-12 months ### "Good solution to reduce paperwork" October 7, 2020 5.0 I really enjoy using PandaDoc and hope it will replace physical documents as soon as possible. Pros The main advantage is obviously a possibility to get rid of hard copies exchange with 3d parties. It's intuitive and easy to understand in case you have experience working with similar systems. Electronic signature is a savior! Cons Assigning the person to specific fields could be a bit tricky, as not all of your partners are fluent with such tools. Most frequent case is when there must be another signer and for some reason the process of forwarding the document is not clear for all people. Maybe it could be another way to do it. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.