# Page 3 | PandaDoc Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is PandaDoc the right CPQ solution for you? Explore 1254 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131735/PandaDoc/reviews --- PandaDoc 4.5 (1254) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 16th, 2026 # Page 3 - Reviews of PandaDoc ## Showing most helpful reviews Showing 51-75 of 1254 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GR Gaven R. Hybrid Coach Professional Training & Coaching Used the software for: 1-2 years ### "Clean and Easy" July 12, 2025 4.0 Easy signing process when it comes to sending documents to others. It is even easier to mess up text boxes on a document on the iPad. Pros PandaDoc has a very professional design with an easy to use user interface and makes organization of contracts simple. Cons Text boxes may not be the most intuitive as it is very easy to move the text boxes around accidentally. Switched from [pdfFiller](https://www.capterra.com/p/162654/PDFfiller/) Needed a secure software specifically for agreements purposes Review Source BC Benjamin C. motion et graphic designer freelance Design Used the software for: 1-2 years ### "Une bonne ideé PandaDoc" November 21, 2025 5.0 Très bonne expérience ! Je vais continuer à utiliser PandaDoc pour toutes nos propositions et contrats ! Il a totalement fluidifié notre gestion documentaire. Pros Toutes les fonctionnalités nécessaires sont là : création, partage, suivi en temps réel. J’aime particulièrement les modèles professionnels et les statistiques intégrées, qui facilitent énormément la création de documents. Cons Rien à signaler ! Tout est fluide et l’outil est très simple à prendre en main, je ne regrette pas d'avoir utiliser PandaDoc. Review Source SJ Sheryl J. FIELD ESTIMATOR Consumer Services Used the software for: 1-2 years ### "PandaDoc Proposed — And I said YES!" February 18, 2025 5.0 Overall a good software — Once the user is fully acclimated to the program, it eventually saves the user from manual work time from all of PandaDoc’s automated integrations. It’s easy fused with our company’s CRM to directly transfer all the necessary data needed to be implicated within my all proposals. Pros Makes my workflow seamless. The software generates all the necessary proposals I need in half the time it used to take with other softwares — Making sales close all the more faster. Cons It takes many hours / usage amounts to truly learn its functionalities. Switched from [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) Company mandate — Employees were used to using The spreadsheets within Google Docs to generate proposals. Review Source RP Robin P. Director Retail Used the software for: 6-12 months ### "Generally a Good Piece of Software" June 21, 2025 4.0 Generally positive. Its as good as others but there are definitely some things that could be more intuitive Pros It uses a similar block system to wordpress for adding text or images. It is user friendly to a degree but to wordpress or canva users it will be much more familiar Cons The process of creating a document seems a bit like it is the wring way around. You need to create the recipients first which is annoying Review Source VR Verified Reviewer CEO and Founder Pharmaceuticals Used the software for: 2+ years ### "Expensive but Professional" January 6, 2025 4.0 Pros It's a really professional way for me to dispatch out contracts Cons The cost is really high in my opinion, I'd like there to be more features and integrations for the cost Switched from [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) I needed something that did not require so much work and was more automated to track. I also needed something collaborative. Review Source JB Jamie B. HR Construction Used the software for: 2+ years ### "Greedy Corporation" January 21, 2025 2.0 Services are functional but if you have any issues with billing, it will be the customer's fault, ALWAYS Pros Their billing methods are intentionally misleading. They will not refund you even if the error is on their end, and you are required to pay for the error until your next annual billing cycle. If you forget to remove a license before your annual due date, they charge you for the entire year. Customer service is like talking to a robot, no matter what the situation the CUSTOMER is wrong. Getting blood out of a turnup would be easier than getting a refund from this company. Cons Predatory billing, intentionally misleading, terrible customer service. Review Source Response from PandaDoc January 29, 2025 Hi Jamie, I'm so sorry to hear this has been your experience. That’s not the experience we want any of our customers to have, and we understand how upsetting it can be when you feel you aren't getting the support you need. We would love the opportunity to make things right. If you’re open to it, we’d appreciate the chance to better understand what went wrong and see if there’s anything we can do to improve your experience. Please reach out to karah.blandford@pandadoc.com so we can discuss this further. Thank you for sharing your feedback—it helps us improve, and we hope to regain your trust. AT Andrena T. ADMIN Financial Services Used the software for: 1-2 years ### "Great for small businesses!" September 9, 2025 5.0 Overall we have been very happy with panda doc we have had it for about 3 years now and minimal issues. Pros We use PandaDoc for our side business we use it heavily for contract signing and to keep up with different companies we have contracts with. It’s super easy to use and manage. Cons I wish it were a little bit easier to use when making new templates or there were more template options you can use to adjust. You can make your own blank template but it does take more time. Review Source MA Mallory A. Director of Operations Marketing and Advertising Used the software for: 6-12 months ### "Easy to Use Software" April 30, 2026 5.0 Overall I would use PandaDoc again in the future. I think it is a pretty simple and easy way to send digital contracts to anyone. Pros I have used PandaDoc a lot for sending contracts to my clients. It is a great way to send over digital contracts and forms. It is easy to use. I am able to add all my services. My clients are able to easily sign and then I can keep record of contracts. Cons I do not love that it is not easy to edit a sent contract and also contracts expire which creates issues with having to resend and confusing clients. Review Source JG John G. Head of Business Development Accounting Used the software for: 2+ years ### "Get it done with PandaDoc" April 21, 2025 5.0 My overall experience has been positive with PandaDoc. Great UI. Pros easy user interface and easy process to get quotes/contracts out with a link Cons no real issues with PandaDoc. I've had issues creating the quotes. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) pricing and features were important to the company Review Source EK Ephrem K. Communication Officer Higher Education Used the software for: 6-12 months ### "Gestion documentaire efficace" May 25, 2025 4.0 PANDADOC facilite vraiment la création et la gestion des documents commerciaux comme les devis ou contrats. La signature électronique est super simple à gérer, et le suivi en temps réel est un vrai plus pour rester à jour. Pros LA CRÉATION DE DOCUMENTS PERSONNALISÉS AVEC LES MODÈLES EST HYPER FACILE. LE SUIVI EN DIRECT POUR SAVOIR QUAND UN CLIENT OUVRE OU SIGNE, C’EST TOP. L’INTÉGRA AVEC CRM COMME HUBSPOT OU SALESFORCE REND LE TRAVAIL ENCORE PLUS FLUIDE. Cons LE PRIX PEUT VITE DEVENIR ÉLEVÉ, SURTOUT POUR LES PETITES STRUCTURES OU FREELANCES. ET POUR ACCÉDER AUX FONCTIONNALITÉS AVANCÉES, IL FAUT SOUVENT PASSER À DES PLANS PLUS CHERS, CE QUI PEUT ÊTRE LIMITANT. Review Source JF Joe F. Associate Professor of Law Higher Education Used the software for: 2+ years ### "Creating and managing documents is so effortless with PandaDoc." November 21, 2024 5.0 The experience with PandaDoc has turned to be a greater one than we had anticipated. It has made document creation and management become a lesser labour intensive task. PandaDoc allows us to create documents so easily and quickly. Moreso, its fantastic security tools has been making sure that our sensitive information remain safe. Pros PandaDoc is a very flexible product and has been easy to customize to fit the needs at hand for creating specific documents. It has delighted us with its superior data safety functions that has been keeping our sensitive documents and information safe when working on them and sharing them. PandaDoc has an inbuilt e-signing feature that has made it easy to add signatures to documents without having to first print them. It provide us with audit trails that help track all the documents access activities to ensure no unauthorized access is permitted. Cons PandaDoc has stayed true to the course giving us no troubles at all. We have not experienced any cons yet. Review Source BM Becky M. Realtor Real Estate Used the software for: 1-2 years ### "Multifaceted" November 17, 2024 5.0 PandaDoc helped me keep clients informed and documents signed in no time. I was able to drop other services and save money. Pros PandaDoc can be used for e-signature, forms, contacts, notarization, payments and quotes just to name a few. Document templates are the fastest option however the smart editor is also available. Plans include free, starter, business, and enterprise. When billed annually a discount may be applied to some plans. There are many possible integrations including essential services and those I only use on occasion. PandaDoc is import-friendly (accepts multiple file types) and works on almost any device. PandaDoc will notify me when clients have viewed or signed a document and I can even see how long they looked at each page. Sometimes I get a client (buying or selling) who wants the process to be completed very quickly. In those cases, PandaDocs features are helpful. I like that I can set documents up so that clients can check optional lines (or not). I am thankful for the reminder and teamwork capability. I can also select a box to assign to a coworker. Customer service options include a learning center and chatting with a representative through email or instant messaging. PandaDoc is secure and legally binding just like a paper document. Contracts are automatically stored once signed. Cons I can only call customer service with a subscription to premium support. If this resulted in lower prices I would put it in the pro column, but PandaDoc costs about the same or more. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Xodo Sign](https://www.capterra.com/p/160894/eversign/) Reason for choosing PandaDoc PandaDoc offered more features and a large discount for anuual billing. Review Source AM Alex M. Sales Operations Manager Information Technology and Services Used the software for: 2+ years ### "Pandadoc is a flexible signing tool" December 21, 2024 4.0 We used it as a way to present our proposals. It was synced with HubSpot and for 95% of the time it worked very well. Pros It is a very flexible product, not unlike Word, it is very easy to adjust and you can add people for signatures. It is quite easy to learn too. Cons Legal documents with their various clauses and punctuation are not easy to bring into Pandadoc as the formatting gets lost during the cutover if you are bring Word docs into Pandadoc. I had to change them to PDFs before bringing in, otherwise I would lose the punctuation. Review Source AP Abid P. IT Director Education Management Used the software for: 2+ years ### "A good system for document approvals" June 26, 2025 4.0 Pros Easily allows us to sign and track document approvals digitally so that we don't have to manually manage these items. Cons It can be a bit clunky for less tech savvy users, but it does what it does as well as the competition Review Source CM Christopher M. CEO Construction Used the software for: 2+ years ### "PandaDoc Review" December 18, 2024 4.0 Overall, I loved it. It really separated my company from the others at the time. The speed in which you can produce a very professional proposal was great! Pros At the time it was pretty much cutting edge software. CRMS have now made it pretty much obsolete. Cons I loved it! It is just more or less obsolete now with all the CRMS having pretty much the same quoting capabilities built in. The less subscriptions and platforms you have to use the better. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) This was cutting edge stuff back then! The proposals were beautiful and customizable. Signatures were captured for contracts. Review Source BM Brian M. CEO Broadcast Media Used the software for: 2+ years ### "PandaDoc is good for light use" April 20, 2025 4.0 Pros Very cheap/easy-to-use alternative to Docusign, and is collaborative across platforms. PandaDoc also has a great free version with several features that are paid on alternatives. Cons Private email addresses are usually displayed on a signing certificate for both users and their paid version is pretty expensive. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Docusign began to go downhill which led my team and I to look for alternatives. Review Source RM Rian M. Founder Marketing and Advertising Used the software for: I used a free trial ### "A+ Product / B+ Pricing " April 16, 2025 4.0 My overall experience with Pandadoc been good however their pricing definitely increase when you have a team. Pros I really enjoyed Pandadoc before they started prioritizing revenue. However it's a really useful software like Docusign. Cons I don't like how expensive their service is. Review Source RR Rupert R. CEO founder Design Used the software for: 1-2 years ### "Signing docs just got easier" May 4, 2025 5.0 It’s pretty simple and easy to get things started and rolling with PandaDoc Pros Pandadoc is easy and intuit for designing custom proposals and documents that you need signed Cons The pricing is the biggest drawback. It would be nice to have a usage based pricing structure depending on how active you are Review Source AS Andreia S. Admissions Associate Education Management Used the software for: 6-12 months ### "Paperwork management in real time!" February 20, 2025 5.0 It was fairly easy to manage and it didn't take long to learn how to use it. Pros Contract management was easy and intuitive for all counterparts. Cons I had no complaints about it, maybe it could have a more modern UI. Review Source JH Jonathan H. Director of Product Financial Services Used the software for: Less than 6 months ### "So much better than the big incumbents you'd all think of!" October 24, 2024 5.0 Our teams love it. It's really well designed to help us get the right documents built from clear and easy to maintain templates. Smart content is so powerful and they've helped us no end get up and running. Really impressed. Pros Robust and well thought through product. Really understood the needs of companies and are well equipped to delight them. Cons Reporting needs work. There's a lot of data missing from their reports and it is impossible to identify the difference between documents created in our production environment and our sandbox account. All shows up together. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) They were utterly terrible in every possible way. They charged us for every feature separately. Never knew which features we could use because they were all enabled in sandbox but then not in production. Cost an absolute fortune and still it didn't work. No template management at all. No scalable way to export documents except for some disastrous piece of Windows app rubbish they wanted to charge a fortune for. They corrupted multiple documents and never told us or offered any compensation. Their account management team told us one thing then their senior management would contradict and over rule them. Their support was nonexistent and when you could get hold of them they were poorly informed about how the product actually works. Their API documentation was always either out of date, incorrect or inaccurate. Review Source Elias W. marketing and finance Architecture & Planning Used the software for: 2+ years ### "reduced work times" November 22, 2024 5.0 It allows me to have electronic signatures, the process is simpler and very secure because every electronic signature that is made is protected, it facilitates all my work management Pros It is a software that has facilitated my entire work style, it helps me a lot to be able to let my work flow better in a more organized way, better managed with my entire work team that works more united and better division of tasks so that everyone collaborates equally Cons I can't think of anything bad to say because everything has turned out perfectly Review Source SP Scott P. Sales Operations Hospital & Health Care Used the software for: 2+ years ### "Solid contracting solution" April 4, 2025 4.0 Overall this is a good solution for your contract needs. Different price points for whatever your business case might be. Easy to use if you have limited time to learn a new software. Pros Easy of use. Really easy to build templates from scratch. Good repository of help articles. Cons No manual save button. Which can be frustrating if you have multiple windows open and the browser doesn't cache. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing PandaDoc We used a consultant that used PandaDoc in the past and it was their recommendation and price point was competitive. Review Source JJ Jonathan J. CXO Computer Software Used the software for: 6-12 months ### "Panda Doc over Docusign" January 8, 2025 5.0 I had a very good experience with Panda Doc. One of the easiest products to use. Pros How easy it was to navigate and setup agreements for signature. Cons A lot of people were not familiar with PandaDoc so it would go unopened in their inbox or would go to spam. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Because of the cost and the features and ease of use for the team. Review Source DP Digna P. Integrative Counsellor Mental Health Care Used the software for: 2+ years ### "Definitely recommend PandaDoc especially for smaller businesses" June 16, 2025 5.0 Pros Very efficient way to review and sign documents and agreements electronically. There is a free plan that has really good features too. Cons On the free plan they have limited how many documents can be signed a month now whereas before it was unlimited. Review Source KC Kaitlyn C. HR Director Food & Beverages Used the software for: 6-12 months ### "User-friendly and offers creative freedom" February 7, 2025 5.0 Pros I love how user-friendly PandaDoc is. The drag-and-drop editor and templates make it ridiculously easy to create professional-looking docs. Plus, I appreciate the creative freedom it gives me to customize my documents. Cons Sometimes PandaDoc freezes or logs me out unexpectedly which is frustrating - especially when I'm on a deadline. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.