# Page 4 | PandaDoc Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is PandaDoc the right Contract Management solution for you? Explore 1245 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/131735/PandaDoc/reviews

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PandaDoc

4.5 (1245)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 16th, 2026

# Page 4 - Reviews of PandaDoc

## Showing most helpful reviews

Showing 76-100 of 1245 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DT

Deja T.  
Operations Administrator  
Media Production  
Used the software for: 1-2 years

### "Great Value for the software! "

January 29, 2025

4.0

Pros

I like the ability to collaborate on documents.

Cons

You have to cancel the entire document, if you want to make any amendments.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Company decided to take advantage of an introductory offer,

Review Source

AO

Ana O.  
Marketing Executive  
Food & Beverages  
Used the software for: 6-12 months

### "Streamlined document workflow"

February 6, 2025

5.0

I especially like the smooth flow of the entire document process, from drafting to signing

Pros

The templates and automations greatly speed everything up. CRM and other integrations are also very useful

Cons

The editing interface could definitely be more flexible, and sometimes loading big documents can take way longer than expected

Review Source

DF

Drew F.  
Director  
Construction  
Used the software for: 1-2 years

### "Panda Doc Review - Consulting"

December 8, 2024

3.0

good, I still use them, but do wish they had more of a priority on my needs and questions

Pros

it's affordable and somewhat easy to figure out yet does require some time with it.

Cons

The customer service is not excellent they are all overseas and I had to beg them to setup a call with me to help me figure out some of their more technical features

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing PandaDoc

pandadoc cost was way lower than docusign

Review Source

TW

Thomas W.  
COO  
Marketing and Advertising  
Used the software for: 1-2 years

### "PandaDoc has taken our professional branding to the next level."

February 2, 2025

4.0

Overall, PandaDoc has been great for us. It allows use to showcase professional contracts/agreements, as well as help with branding many areas of our business.

Pros

PandaDoc is easy to use and great to accomplish several different roles as a software.

Cons

PandaDoc only offers quarterly or yearly payments/contracts.

Review Source

FN

Fariha N.  
Director, ICT Operations  
Research  
Used the software for: Less than 6 months

### "PandaDoc is an essential tool for improving our document management procedures and fostering corporate expansion"

August 26, 2024

5.0

PandaDoc's analytics and reporting capabilities have been quite helpful in helping us understand our document processes. Our understanding of customer behavior and preferences is enhanced by the ability to track document views, engagement, and completion rates. This helps us to develop customer contact and document strategies.

Pros

I loved PandaDoc's comprehensive and user-friendly interface the most as the Director of ICT Operations since it greatly expedites the workflow and document management operations. For handling contracts, proposals, and other business papers, PandaDoc offers an easy-to-use interface that smoothly interacts with a variety of CRM systems. This makes the platform highly effective. Because this integration feature makes sure that all of our business and sales processes are in sync, managing documents manually requires less work overall, increasing team productivity.

Cons

The mobile experience for PandaDoc may also need some work. Although mobile devices can access the platform, the desktop version's user experience is more responsive and intuitive than that of the mobile version. For team members who must evaluate or approve documents while on the fly, this might be a hassle.

Switched from

[Zoho Sign](https://www.capterra.com/p/215876/Zoho-Sign/)

There might be less customisation choices available with templates and document workflows than with certain other e-signature applications due to the lack of advanced customization.

Review Source

DR

Dan R.  
Marketing Lead  
Marketing and Advertising  
Used the software for: I used a free trial

### "Confusing, not enough sends for free trial"

February 14, 2025

2.0

Pros

I liked that it was free to try, and include the ability to send the customer to a page after they signed up.

Cons

I worked for 3 hours to get my contract in, figure out how to use everything, etc. Then I was out of free contract sends (because I was a new user testing everything to make sure it would work went I need to close). I contacted, support but they weren't not able to reset my trial even through I was communicating with them for an hour as I figured out how to use the platform. So it was a waste of my time. I switched to digisigner, and was able to do what I needed and have upgraded to digisigner pro since.

Review Source

BF

Barbara F.  
Owner  
Internet  
Used the software for: 2+ years

### "Reliable and fast. "

November 26, 2024

5.0

Every time I had a great experience, I never got a single disappointment from them.

Pros

I have been using PandaDoc for a few years now, but it still didn't have the whole "glow-up" of their website. It is fast, reliable, and a great way to ensure that contracts run smoothly between the parts.

Cons

I never had a single issue with it. I would add some tools to make it more accessible.

Switched from

[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)

Adobe was a bit too complex for me at that time.

Review Source

KJ

Kira J.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "PandaDoc is quick and easy! A must use. "

January 24, 2025

5.0

Overall, PandaDoc has been extremely easy to use. Signings are typically received through email, where there is a button to complete the signing through PandaDoc. Each field is clearly highlighted, and the user is prompted if there are every any missing fields. Extremely straight forward system.

Pros

How you can read through the document, while seeing the areas that need to be completed, and how quick and easy it is to use.

Cons

I cannot think of any cons for PandaDoc.

Review Source

KS

Karthika S.  
Senior Data Governance Analyst  
Banking  
Used the software for: 2+ years

### "Simple E sign tool"

January 5, 2025

5.0

Overall easy to use for document management.

Pros

It is very easy to get e sign using pandadoc

Cons

Advanced features are reachable only on paid version.

Review Source

MD

Mike D.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "#1 in Digital Signature Software"

December 16, 2024

5.0

Pros

Amazing document signer software that does it all

Cons

To be honest, there's nothing I do not like

Review Source

AG

Aaron G.  
Director  
Computer & Network Security  
Used the software for: 6-12 months

### "Pandadoc Review"

February 21, 2025

5.0

Pros

Very easy to use to upload almost any doc to have signed digitally

Cons

I can’t think of anything that is a major deterrent from using it effectively

Review Source

MG

Michel G.  
business developper and manager  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "PandaDoc, easy to use and some progress to make"

October 23, 2024

4.0

building offer using previous ones or using blank sheets

Pros

easy to add sheets from templates / libraries

Cons

1- not so fun to copy a page from another offer... you have to open the previous one, copy as a template, open the new one, import the page... Can we not open two documents at the same time to allow copies ? 2-the tables are not so easy to modify: some troubles using the format "EURxxx" or sometimes it is "€xxx" 3-import an image must go through a file, not allowed directly using a screenshot

Review Source

SR

Sandra R.  
Office Manager and Adminstrator  
Construction  
Used the software for: 6-12 months

### "My PandaDoc Review"

November 14, 2024

5.0

My overall experience with PandaDoc has been exceptional. I really like the ease of it being emailed to me and being able to sign automatically without having to print.

Pros

I like the ease of opening the file and being able to view it and electronically sign it. I had no issues with signing or it being received on my mobile device.

Cons

The only thing was the print/wording of the document that I opened and no way to make the font bigger.

Review Source

LA

Luis A.  
Process Manager  
Machinery  
Used the software for: Less than 6 months

### "Pandadoc Review"

December 2, 2024

3.0

PandaDoc is like that dependable colleague who helps you handle your paperwork so you can focus on the bigger picture. It simplifies the entire document process—from creation to e-signature—and gives you visibility into how people interact with your documents. That said, it’s not perfect. The inability to make edits after sending and the learning curve for certain features can slow you down occasionally.

Pros

PandaDoc offers an intuitive and organized interface, making it easy to create and manage documents. Users with a background in user experience design have praised its well-structured layout.

Cons

Once a document is sent, you’re kind of stuck with it. If you need to make changes or add someone to the recipient list, you have to start over and resend the entire document. This can be a headache if you notice an error after hitting send. Also PandaDoc isn’t the cheapest option out there. The features you get are powerful, but smaller businesses or freelancers might find the price a bit steep, especially if they don’t need all the bells and whistles.

Review Source

ZS

Zoltan S.  
Developer  
Marketing and Advertising  
Used the software for: 1-2 years

### "The greatest e-sign solution on a budget"

December 16, 2024

5.0

Pros

So easy to set up and get going with document templates, bulk sending of documents to sign, collecting sign-ups to our company. We've used it for massive volumes and has never let us down.

Cons

We sometimes face issues with logging in being very slow.

Review Source

AV

ASHLEY V.  
Office Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Great for creating"

February 4, 2025

5.0

I enjoy Panda Docs, it has helped me create professional documents for my clients.

Pros

Creating Documents that are neat and organized.

Cons

I had to self-teach myself on how to create documents.

Review Source

Meghann O.  
Manager, Customer Success  
Computer Software  
Used the software for: 1-2 years

### "Fine for small business"

October 17, 2024

3.0

We used it to send over contracts for signature. It was very basic but it worked.

Pros

It was fairly easy to use and you can send pretty much any documents for signature.

Cons

It didn't integrate with our system and reps had too much flexibility.

Review Source

GM

Grace M.  
Front Desk Receptionist Manager  
Higher Education  
Used the software for: 2+ years

### "PandaDoc is a win!"

December 3, 2024

5.0

From the overall easy and quick set-up to the sleek and simple look, I have enjoyed using this system and I would recommend it to others.

Pros

I appreciate the ease of use and fast the forms are to complete! The clean, sleek look is also a plus!

Cons

I honestly can't think of any cons, it's great system!

Review Source

VT

Vincent T.  
President  
Financial Services  
Used the software for: 1-2 years

### "Docusign Killer! Highly Recommended! "

November 19, 2024

5.0

It is an excellent pdf software program. I find it equally comparable to Docusign with a better price point. I highly recommend PandaDoc over its competitors! I am going to be a lifetime customer.

Pros

Very user-friendly and is extremely cost effective!

Cons

Everything has a flaw, however I have yet to find it.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

It was way to expensive for me. Panda has all features I need and is cheaper.

Review Source

BW

Brian W.  
IT Director  
Financial Services  
Used the software for: 6-12 months

### "Simple and cost effective"

December 2, 2024

5.0

Pros

It is a simple easy to use esign platform that is offered at a good price point.

Cons

Setting up the templates can be a little difficult at time but overall it is a solid platform for what we need it for.

Review Source

VR

Verified Reviewer  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "its decent"

January 14, 2025

3.0

Overall my experience with it was average to ok

Pros

PandaDoc is easy to use and has many good features

Cons

The cost of it is bit more than other good options

Review Source

IJ

Ian J.  
Marketing Lead  
Hospitality  
Used the software for: 6-12 months

### "Great for contract setup and signatures"

December 2, 2024

5.0

Pros

Love PandaDoc, its integration with HubSpot is super useful and its features are incredible

Cons

The amount of data that can be sent from PandaDoc to HubSpot is limiting

Review Source

AK

Ali K.  
Developer  
Computer Software  
Used the software for: 2+ years

### "Efficient Document Management with a Few Hiccups"

October 22, 2024

4.0

Pros

The ability to create, send, and track documents all in one platform is incredibly convenient. The e-signature feature has streamlined my workflow, saving me time and hassle. It also integrates smoothly with other tools, which is a huge plus.

Cons

My experience with PandaDoc has been mostly positive. It has simplified the process of sending out contracts and getting them signed electronically, which has greatly improved efficiency. I appreciate how easy it is to use, but wish the pricing was more accessible for smaller companies.

Review Source

SA

Shira A.  
Associate Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Low cost document/ digital signature tool"

January 3, 2025

4.0

It’s a good low cost option when you need signatures on legal docs.

Pros

Easy to share files and get signatures like for NDAs.

Cons

Hard to integrate with other tools and saving filing names can be a challenge.

Review Source

JB

Jason B.  
CSM  
Accounting  
Used the software for: 1-2 years

### "Easy to integrate with Salesforce and build custom templates"

October 22, 2024

5.0

Easy to use and train new resources. The e-sign and forwarding capabilities makes a major impact.

Pros

Integration with Salesforce Easy to update custom fields Building templates

Cons

Not much, the tool is very easy to use and training new resources was straightforward

Review Source

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