# PandaDoc Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about PandaDoc Software - reviews, pricing plans, popular comparisons to other Digital Signature products and more. Source: https://www.capterra.com/p/131735/PandaDoc --- # PandaDoc Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PandaDoc ## What is PandaDoc? PandaDoc is an all-in-one tool to create, edit, track, and eSign business documents quickly and easily. Discover a better way to generate professional-looking documents. Win more deals with unlimited eSignatures, reusable templates, in-app editing, CRM integration, APIs, and 24/7 live human support. Our average user creates a document in under 4 min and reports a 20% increase in closed rates. Join 50,000 businesses that automate document workflow, speed up the pipeline, and win more deals! ## What is PandaDoc used for? [Digital Signature](https://www.capterra.com/digital-signature-software/)[Contract Management](https://www.capterra.com/contract-management-software/)[Document Management](https://www.capterra.com/document-management-software/) Recognitions Shortlist Overall rating Based on 1,249 user reviews Reviews sentiment Positive 91% Neutral 6% Negative 3% Pros & cons Streamlined proposal creation workflow Efficient diGital document signing Cumbersome document management tasks Email delivery and spam issues Starting price $19 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Contract Management / 2026 - Digital Signature / 2026 - Forms Automation / 2026 - Sales Enablement / 2026 - Quoting / 2025 - Sales Force Automation / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## PandaDoc alternatives Highest Rated [4.7 (9,360)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (4,217)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.2 (993)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.6 (6,050)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/131735/PandaDoc/alternatives/) ## FAQs about PandaDoc Overview ### What problems does PandaDoc solve? PandaDoc solves slow proposal creation, scattered contract storage, printing-and-scanning delays, and blind follow-up by combining templates, e-signatures, document tracking, and secure approvals in one workflow. Sales teams, account managers, HR staff, operations teams, and small businesses benefit most from faster contract turnaround, clearer status visibility, and fewer manual errors. Answer based on 645 reviews Overview ### Which roles and teams benefit most from PandaDoc? PandaDoc is most used by business owners, executives, sales teams, and operations managers who need faster document workflows. Leaders use it to standardize proposals, quotes, and contracts, while sales and account teams track approvals and signatures. Marketing and project teams benefit from reusable templates, smoother collaboration, and faster client-facing document delivery. Answer based on 1198 reviews Overview ### What company size and industries is PandaDoc built for? PandaDoc is designed for businesses across professional services, education, healthcare, construction, sales, HR, marketing, and technology, with strongest fit among small businesses at 84% of reviewers. Its top reviewer industries are Marketing and Advertising at 11%, followed by Information Technology and Services and Computer Software at 9% each. Answer based on 1249 reviews Features and Usability ### What are the key features of PandaDoc? PandaDoc includes core document creation and proposal generation tools, customizable templates, and drag-and-drop editing. Its most-discussed differentiators are electronic signature, multi-party signing, document tracking with status alerts, and CRM integrations that prefill fields and connect proposals, contracts, and approvals within sales workflows. Answer based on 369 reviews Pricing ### How much does it cost and what fees or limitations are included? PandaDoc starts at $19/user/month for the Starter plan, with the $49/user/month Business plan for unlimited seats, and a free trial is available. Starter includes up to five templates, while reviewers say pricing feels fair for many teams but higher tiers, API access, and some advanced features can get expensive. Answer based on 262 reviews Integrations ### Which third-party tools and platforms does PandaDoc integrate with? PandaDoc integrates with Pipedrive, HubSpot CRM, Stripe, Insightly, Slack, Salesforce Sales Cloud, Gmail, and Microsoft Excel. It supports over 40 integrations overall, spanning CRM, payments, communication, and document workflows, with additional catalog connections including Google Drive, Google Docs, Dropbox Business, and Freshsales. Answer based on 224 reviews Getting Started and Support ### How easy is it to onboard and train a team on PandaDoc? PandaDoc is quick to onboard for many sales teams and nontechnical users, who often learn the basics in hours with its drag-and-drop editor and templates. It offers in-person training, live online sessions, webinars, videos, and documentation. Admins and teams using advanced templates, CPQ, or integrations usually need more structured training and setup time. Answer based on 38 reviews Getting Started and Support ### What customer support options does PandaDoc offer, and how do users rate the experience? PandaDoc offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as quick, knowledgeable, and helpful, with strong tutorials and resources. Reported frustrations include slower chat replies, inconsistent follow-up on complex issues, and difficulty reaching timely resolution during billing or technical problems. Answer based on 241 reviews Security ### How does PandaDoc handle data security and access control? PandaDoc uses encryption, SSL security, AES-256 encryption at rest, two-factor authentication, OTP verification, signature authentication pages, audit trails, IP details, and document tracking to protect e-signatures and stored files. Reviewers also note limits around team access controls, password protection on lower plans, repeated authentication prompts, and concerns that shared links could be misused. Answer based on 66 reviews ## Who uses PandaDoc? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 151 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 151 reviews Administrative 27% Administrative 27% Sales & Business Development 18% Marketing 11% IT & Software Development 10% Others 35% Top industries Based on 151 reviews Real Estate 22% Marketing and Advertising 22% Information Technology and Services 22% Construction 20% Other 14% ## Pros and Cons Streamlined proposal creation workflow 93% positive reviews out of 159 Most reviewers indicate proposals are easier to build, customize, and send, saving significant time and improving professionalism. Atour T Analyst, 51 - 200 employees. "With the tool, I can easily create contracts and proposals that are consistent with our company's image." Cumbersome document management tasks 44% negative reviews out of 77 Some reviewers describe document management as slow, with difficulties in organizing, editing, and converting files efficiently. Pathan K Project and Program Consultant, 10,001+ employees. "Sometimes, the platform can feel slow, especially when handling larger documents." Efficient diGital document signing 93% positive reviews out of 143 Most reviewers appreciate document signing for its simplicity, speed, and ability to securely collect signatures remotely. Maria Z Marketplace specialist, 51 - 200 employees. "PandaDoc makes it easy to sign contracts and any kind of documentation at any place and time even from the phone." Email delivery and spam issues 83% negative reviews out of 65 Most reviewers report email sending often results in messages landing in spam, causing confusion and missed communications. Jonathan J CXO, 11 - 50 employees. "A lot of people were not familiar with PandaDoc so it would go unopened in their inbox or would go to spam." Comprehensive document tracking analytics 96% positive reviews out of 71 Most reviewers describe document tracking as invaluable for monitoring views, engagement, and recipient actions in real time. Alex D UI Designer, 11 - 50 employees. "I've also found the templates to be a valuable resource, and the ability to track document activity has been helpful in gauging client engagement." Challenging document formatting controls 68% negative reviews out of 57 Most reviewers find formatting inconsistent, with frequent issues importing, editing, and maintaining layout or brand consistency. Alex M Sales Operations Manager, 201 - 500 employees. "I had to change them to PDFs before bringing in, otherwise I would lose the punctuation." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Electronic Signature 4.7 (307) 67.10% of 307 reviewers that rated this feature as important or highly important With this capability, you can quickly obtain legally binding signatures online. Reviewers appreciate its intuitive interface, customization options, and seamless integration into workflows. Some users mention it saves time, feels secure, and is easy for clients, though a few find it complex for older users. Multi-Party Signing 4.7 (169) 60.95% of 169 reviewers that rated this feature as important or highly important You can route documents for multiple signatures in order or simultaneously. Reviewers indicate it’s convenient for projects with several parties, easy to set up, and keeps everyone informed. Some users mention assigning fields can be tedious and adding signers could be simpler. Data Security 4.7 (143) 60.84% of 143 reviewers that rated this feature as important or highly important PandaDoc helps you keep sensitive documents and data protected. Reviewers feel confident in its strong security, encryption, and privacy controls. Users highlight its importance for contracts and confidential information, though a few suggest more login options for added protection. Document Storage 4.6 (117) 54.70% of 117 reviewers that rated this feature as important or highly important PandaDoc offers secure cloud-based document storage, letting you access, organize, and back up files easily. Users think it’s reliable and convenient, with helpful search and folder options. Some reviewers feel the interface could be more user-friendly and tracking documents can be tricky. Mobile Signature Capture 4.7 (111) 55.86% of 111 reviewers that rated this feature as important or highly important It gives you the flexibility to sign documents on the go using mobile devices. Users say the mobile signature capture is easy, fast, and works well across devices. Some reviewers note it’s especially valuable for clients and teams needing signatures outside the office. Document Management 4.5 (101) 63.37% of 101 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location PandaDoc 141 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems The use of AI to automate the process of reviewing, identifying and marking changes in contracts Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Route documents and other data through one or more stakeholders for review and approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Verify the identity of users/devices to enable secure access Generate rule-based quotes for clients automatically Create, manage, and send invoices or bills to customers Gateway through which end users can view past bills and pay current invoices Upload multiple documents at once Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Create and manage digital catalog of products/services with their details, specifications, and price Provides a channel for team members to share media files, communicate, and work together Track the current status and completion of activities, tasks, goals or deliverables via progress indicators Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Create, edit, and revise contracts/written agreements Track, store, and access client contracts or licenses Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Integration with third-party CRM systems A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Alter the layout and content of dashboards Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Invoices that can be tailored according to company's branding, payment terms and personalized information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications PandaDoc helps you keep sensitive documents and data protected. Reviewers feel confident in its strong security, encryption, and privacy controls. Users highlight its importance for contracts and confidential information, though a few suggest more login options for added protection. Electronic signing method that validates the authenticity and integrity of a digital document Track products that are for sale at a reduced price or part of coupon promotions Automated or logic-based workflows that assist in the creation of electronic documents Scan, move or upload electronic files within the software's repository Assign categories, labels, tags, or attributes to documents for organization, search and storage Custom forms to streamline repetitious aspects of a document Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents PandaDoc offers secure cloud-based document storage, letting you access, organize, and back up files easily. Users think it’s reliable and convenient, with helpful search and folder options. Some reviewers feel the interface could be more user-friendly and tracking documents can be tricky. Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services With this capability, you can quickly obtain legally binding signatures online. Reviewers appreciate its intuitive interface, customization options, and seamless integration into workflows. Some users mention it saves time, feels secure, and is easy for clients, though a few find it complex for older users. Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Tracks metrics that provide insight into how a user interacts with any interface or product Manage or track sales completed by field teams/employees Convert files to a different format Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Primarily serving architecture, engineering, and construction industry professionals Form predictions based on past and present data/trends Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system Store, manage and track all forms in a centralized location Search for specific words or phrases within a document or database A process designed for sellers to guide them through the entire selling process Compliant with HIPAA, which sets standards for sensitive patient data protection Automates core HR functions such as talent management, employee evaluation and learning management Create invoices from scratch or have recurring invoices Store and view prior invoices for each account/client Creation, processing, verification, and execution of invoices till the payment is made Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Ability to chat online in real time Access software remotely via mobile devices Access the system via a mobile application Clients can submit payments via mobile devices It gives you the flexibility to sign documents on the go using mobile devices. Users say the mobile signature capture is easy, fast, and works well across devices. Some reviewers note it’s especially valuable for clients and teams needing signatures outside the office. Observe and track the demand, usage, progress or quality of a system, product, or user Manage and handle various international currencies You can route documents for multiple signatures in order or simultaneously. Reviewers indicate it’s convenient for projects with several parties, easy to set up, and keeps everyone informed. Some users mention assigning fields can be tedious and adding signers could be simpler. Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Create, send, and view electronic invoices Track all opportunities for potential sales and convert them into recurring revenue Accept, record, and reconcile financial transactions Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Pre-defined templates within a library for common cases such as contracts, websites, emails, and more Calculate rule-based prices for a product/service Track and manage the profit margin between the cost of a product and its selling price. Calculate rule-based prices for a product/service Tool used to determine accurate pricing and product eligibility for borrowers Present a catalog of inventory that customers can view Customize the specifications of a finished product to meet the particular needs of a customer Reporting on how each user, task or process has advanced since its initiation Create, manage, or update project workflows. Estimate or forecast of a future scenario based on the study of present trends Create proposals based on costs of labor and materials Creating, submitting, and tracking a sales proposal or bid submitted in response to a request for proposal. Generate quotes or estimates for customers Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Automated process of charging customers at regular intervals for repeated access or use of a product or service Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Manage and track the renewal process for various services, subscriptions, contracts, or licenses Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage and process incoming documents detailing requests for proposals Set & manage permission levels based on user roles and restrict access to only authorized individuals Define, track, and/or automate sales activities and sales processes Automate processes to manage leads, contacts, opportunities and sales activities Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Secure online viewing of sensitive documents An agreement between a buyer and a seller for the sale and delivery of goods or services Allow users to access multiple services after entering their login credentials once An agreement that's only valid if signed by all involved parties, sealed, and delivered Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Allow multiple team members to edit and work on the same document Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Track employee/learner's progression through training programs Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track revisions and updates made to files and navigate between different versions Web form that allows users to enter data that is sent and processed for different reasons Streamlining repetitive tasks and activities through automated and predefined workflows Alter the default workflow to meet your organization's needs Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (1,177) 4.3 Based on 1,177 reviews ## Pricing Value for money 4.2 (962) Free Trial [View pricing plan details](https://www.capterra.com/p/131735/PandaDoc/pricing/) Starter $19.00 Per User,Per Month It includes: - Unlimited Document Uploads and e-Signatures - Templates - Real-time Tracking and Notifications - Rich Media Drag and Drop Document Editor - Document Analytics - Email and Chat Support - User Management - GDPR Compliance Business $49.00 Per User,Per Month It includes: - CRM Integrations - Rooms - Content Library - Custom Branding and Themes - Approval Workflows - Forms - Bulk Send - Embedded Videos Value for money 4.2 (962) 4.2 Based on 962 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Gmail](https://www.capterra.com/p/202338/Gmail/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (943) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (943) 4.3 Based on 943 reviews ## User reviews Overall rating 4.5 Based on 1,249 reviews Filter by rating 5(790) 4(349) 3(75) 2(17) 1(18) Mentioned topic Sorted by most recent AS Arunmurugan S. Project Manager Biotechnology ### "Great document automation and e-signature solution for businesses" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 4, 2026 Overall very positive. Its a reliable platform that makes document management and electronic signatures much easier. I liked how everything is centralized in one place and how easy it is to track document status throughout the process. There are a few areas that could be more intuitive, but overall it has helped improve efficiency and speed up approvals and contract management Pros It makes it easier to create, send and track documents electronically. The document templates save a lot of time, especially for proposals, contracts, and quotes that are used repeatedly. I also like the e sign functionality and the ability to see when recipients open or view a document. It helps streamline the whole document approval process and reduces a lot of manual work Cons Some of the advanced features can take a while to learn, especially when setting up workflows or document automation. The editor can occasionally feel a bit clunky when working with more complex documents. Pricing can also be a little expensive for smaller businesses that only need basic e-sign functionality Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RO Ryan O. Wholesale Account Director Telecommunications ### "Great B2B Contract Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2026 I like it as a tool it works well, and I have not had issues with using it on the daily as a solution for business to business contracts Pros Very easy to customize. I felt its good about adding and deleting pages. This makes it very good if you need to include a SOW. Cons Sometimes I think the formatting is a bit off. It feels a bit difficult to play with the settings at time too! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RR Rebecca R. Production manager Construction ### "PandaDoc review " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 22, 2026 Overall, my experience with PandaDoc has been very positive. The platform has made document management much faster, more organized, and easier to handle. Features like electronic signatures, templates, and document tracking help streamline the entire process and improve efficiency. While there are a few areas that could be improved, PandaDoc has been a reliable and valuable tool for creating and managing professional documents. Pros What I like most about PandaDoc is how easy it makes creating, sending, and signing documents digitally. The platform is very user-friendly and helps streamline proposals, contracts, and invoices all in one place. I also appreciate the customizable templates, electronic signature feature, and real-time notifications that show when clients view or sign documents. It saves a lot of time and helps keep everything organized and professional. Cons What I like least about PandaDoc is that some of the advanced customization features can be a little difficult to navigate at first. There can also be occasional formatting issues when editing documents, especially when importing files from other programs. Additionally, some useful features are only available in higher-priced plans, which may not be ideal for smaller businesses or teams. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User sales director Real Estate ### "Easy Digital Signature" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 19, 2026 Pros Easy contract management system. Buyers like it and it is quick to build proposals. I am a fan of the tool. Cons I dislike how at times integrations auto turn on but I don't want them on. I also dislike how copy/paste into the tool doesn't always hold my font. Switched from [Qwilr](https://www.capterra.com/p/143254/Qwilr/) Better functionality in a similar solution Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA Mallory A. Director of Operations Marketing and Advertising ### "Easy to Use Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 30, 2026 Overall I would use PandaDoc again in the future. I think it is a pretty simple and easy way to send digital contracts to anyone. Pros I have used PandaDoc a lot for sending contracts to my clients. It is a great way to send over digital contracts and forms. It is easy to use. I am able to add all my services. My clients are able to easily sign and then I can keep record of contracts. Cons I do not love that it is not easy to edit a sent contract and also contracts expire which creates issues with having to resend and confusing clients. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PW Pat W. Sales administrator Media Production ### "Overall good program" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 April 27, 2026 Overall it’s been a pretty good experience. Sometimes support is slow to help fix a bug or reset our system. Pros I like the fact that we can send a link and customers can review the document. Also all of our team can have access to various documents. Cons Sometimes pandaDoc can be hard to synchronize documents or it has trouble loading them. It ends up slowing down our systems. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PF Ping F. Operations Analyst Oil & Energy ### "Useful platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 April 24, 2026 Overall the platform is good and allow different departments to use it at the same time. But the system can be more reliable and consistent Pros Really good to stick with the set templates, it provides standardization on the formatting which is really helpful for company reports. Cons The navigation is not flexible and the system has periodic error which is not the best reliable platform on a daily basis Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OP Oleg P. BA Banking ### "was very easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2026 very positive. I hope next time I have to sign documents it is offered, since its a lot simpler and user friendlier than anything similar, I've used before. Pros I had used it to sign documents. (as a user) It is extremely user friendly and highlights the parts it wants you to sign or initial. It is very simple to use, and I know I did not miss anything. User interface is very easy to understand. Cons Everything is great. I have not faced any issues. On using similar products before, I would sometimes miss pages I needed to sign. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Craig B. Owner Accounting ### "Not for small offices anymore" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 March 19, 2026 Used the free version for a few years - then they took away unlimited signatures - tried to buy 1 but would not allow it - so we find a better alternative. Pros Quality product that works every time. We need signatures for tax filings but do not need templates or have a need to upload contracts. Cons Now charge for more than 5 signatures a month. Tried to buy their package, but since we had 2 they would not let us downgrade to one subscription. We are a 2 man shop that only needs 1 subscription. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) QuickBooks was more costly and did not provide any further benefits than PandaDoc Alternatives considered [Xodo](https://www.capterra.com/p/210439/Xodo/) [Xodo Sign](https://www.capterra.com/p/160894/eversign/) Reasons for choosing PandaDoc Migrated away from Panda Doc in favor of an alternative Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User CEO Health, Wellness and Fitness ### "Pandadoc is a good option for some " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 15, 2026 Good experience. The cost outweighed the convenience, especially when you have a multi page document. Good product for simple documents. Pros PandaDoc is a fairly low cost and easy to use platform. I was able to upload my documents and navigate the platform quickly. Cons Not as intuit as some other sites. For instance, I have check boxes and had to add the boxes to each line. A little labor intensive. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Price. Docusign was too high and limited to number of documents that could be signed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/131735/PandaDoc/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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