Who Uses This Software?

Professionals seeking to exchange confidential documents with third parties who value security, ease of use, and 24/7 services and support. Common uses: M&A, raising capital, asset sales, licensing.


Average Ratings

55 Reviews
Ease Value
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • CapLinked
  • www.caplinked.com
  • Founded 2010
  • United States

About CapLinked

CapLinked provides the industry's leading Virtual Data Rooms (VDR) and Document Management enterprise solution. Get started in minutes with a free trial of our self-serve product. Or call us for expert help with enterprise accounts. For developers, we have a full API with private keys available. Securely share, track, and audit all of your files and other communications inside and outside of your organization. Access or share your information from anywhere on any device with confidence.


CapLinked Features

  • Access Revocation
  • Audio / Video Protection
  • Distribution Management
  • Expiration Management
  • Image Protection
  • License Management
  • Location Control
  • PDF Protection
  • Software Application Protection
  • Subscription Management
  • Usage Tracking / Analytics
  • Watermarking
  • Collaboration Tools
  • Compliance Tracking
  • Document Archiving
  • Document Assembly
  • Document Indexing
  • Document Retention
  • Electronic Signature
  • File Recovery
  • File Type Conversion
  • Offline Access
  • Optical Character Recognition
  • Version Control
  • Anonymity Management
  • Auditing
  • Collaboration
  • Data Protection
  • Data Storage Management
  • Document Tagging
  • Due Diligence Management
  • Procurement Management
  • Project Management
  • Role-Based Permissions
  • Secure Preview

CapLinked Reviews Recently Reviewed!


CapLinked is solid and offers a powerful level of communication

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: This is an amazing program, offers a higher level of engagement for groups. Works great for small business who need flexibility and is budget friendly. It is easy to navigate too!

Cons: It lacks export tool and better data trends. Offers no easy way to archive old data into the new system.

Overall: Lots of great benefits from engagement to exporting data.

CapLinked is very transparent with its price, has great customer support, and easy to use.

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Any person who has no experience can learn how to use CapLinked in sorting, filing, audit, and tracking communication. It is super easy to use and has a great platform and extremely secure.

Cons: There can be better methods to export data. For example, exporting data should be user friendly and neatly organized. Some features need update.

Overall: Great online support, customer representative is available all day any time. User friendly and recommended to my friends and business partners.

It is really easy to go on into the software, and almost like a windows experience

Apr 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Easy to be a experienced user, works fast and you can download the data and watch the files into a very intuitive interface

Cons: no complains from my invited user perspective, its reliable when i needed to use it i could do it, no problems with customer service

Overall: Easy to use, enough features and space to storage valuable data

easy setup and management of secure site for file sharing

Mar 28, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: service allows for granular controls over content sharing, with ability to liming access / visability in a very flexible way

Cons: challenges with drag/drop nested folders and certain filenames when adding files in bulk to secure site

Easy

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The software is user-friendly. The customer support is quick. There are good features and functionalities in the product

Cons: Some of the functionalities of the CapLinked software are not intuitively placed and took some time to find and use.

Very intuitive software with excellent customer support!

Mar 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I really loved how easy it was to navigate. This software was very user-friendly and the support staff was always responsive in a timely matter whenever I had questions.

Cons: I didn't find anything I did not like - I would definitely use them again. We renewed our contract several times as our project was on-going.

Works well, could use more bells and whistles

Mar 26, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Reasonably quick to get up and running; reliable platform. I don't have much else to say, however the review software won't let me upload a short review so I've padded it out with this sentence.

Cons: Could use more flexibility on use of graphics, custom reporting and dashboards, other customizations to custom brand (including workspace address). I don't have much else to say, however the review software won't let me upload a short review so I've padded it out with this sentence.

The program is simple and easy to use. Saves us time and makes data collection and sharing easy

Mar 26, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
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Pros: The program is fast and uploads and downloads larger files fairly fast. I like the ease of use and setup.

Cons: I think sometimes the viewing the of the document on CapLinked is not needed and should just appear with the option to download.

Very easy to use, and suitable for our needs. Great value for money.

Mar 26, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: As an administrator it was really easy to learn how to use it, how to manage permissions and especially how to upload files. It has been a really good platform for our project.

Cons: Maybe I would give more time to register for people invited to the VDR, as I had to resend many invitations.

Overall: Being able to administrate a VDR with many people invited.

Very easy to use, secure, functional and good service support

Mar 23, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ease of use is amazing. In 30 minutes you can get used managing all the virtual data room functions, permissions, etc. Additionaly the capacity to give different type of permisssions (can read, download, print, etc.) to different individuals or group of individuals is quiet good and again easy tu use.

Cons: If uploading information, or creating a new folder you make a mistake in writing the name of folder, you have to delete the complete folder and create a new one with the name corrected. You should be able to edit a simple thing as folders name, instead of waisting time if you discover a typo after you have uploaded tons of data (that you will have to upload again).

Overall: Very ease to use. Good support service, accesible form different types of devices (cellphone, pc, etc.). It a a tool that makes the passing of information very efficiently.

CapLinked is the only modern platform with full API support for integrating it with our applications

Mar 23, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: CapLinked is the only modern platform with full API support for integrating it with our applications. No other product comes close to providing the same level of support.

Cons: We need better tools for importing and exporting data. There is no easy way to archive old deal rooms.

I've had a hard time seeing why I would pay the price for a future diligence round

Mar 23, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: It was bare bones simple, the login was ease and the ease made it look very secure. Aside from that I don't have other contributions.

Cons: Not the most intuitive user interface, and the software was pretty expensive for a "drive" for data access and sharing. Frankly I don't see why I wouldn't use Drive, Dropbox, etc. next time around

Very good experience. Worked as expected.

Mar 21, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's ease of use is very good and the customer support was excellent. I also liked the ability to customize a click through legal agreement for various parties. And the ability to move files from folder to folder was quite nice.

Cons: The permissioning features were a bit confusing at first. Other than that wrt the permissioning I really didn't notice any cons about the software.

Overall: Potential investors were able to quickly and easily gain access to our data room. I'm also able to maintain the data room quite cost effectively for future use so I continue to extend my plan with Cap Linked.

CapLinked is easy to use and very reliable. Our users have had no complaints.

Mar 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I find it easy to use and configure. I setup all the workspaces for people in my firm and assist with any help they may need. My experience is that once people use it, they want to continue using it for the reliability and ease of use.

Cons: The only negative that I've come across is sometimes the invitations to a workspace can get stuck in a third-party spam filter, otherwise I really have no complaints.

Overall: This allows our attorneys and paralegals an easy way to host client information in scenarios with multiple people, whether when working on a case or just supporting their clients needs. It takes almost no time to get new workspaces going, so it is efficient and reliable.

Its been a real good experience, the platform works well & customer service its outstanding

Mar 21, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Friendly, intuitive, customizable, you can find the expected features, reliable, we have not had black outs, so we can say it works really well

Cons: maybe some features could be updated, but they are not a real problem its most like a wishing list,

Overall: Excellent customer service throughout the whole process, friendly, fair value

Easy to use

Mar 21, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It was easy to use and had minimal technical difficulties with the users. The support staff was also extremely responsive

Cons: The excel viewer is not very friendly with large excel models and excel models with macros. There is also a limitation on the length of the name of a file.

Overall: We were able to send information across to investors in a secure manner.

Splendid!

Mar 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Security, Ease of Use and fully feature packed! Customer support was round the clock and very supportive.

Cons: It is really difficult to think of a con. There are no cons. It's one of the best platforms I have ever used.

Overall: Investor Management; Document management; DD Management and Contract Management

Great service at a great price

Mar 20, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The Interface was stright forwards and easy to use. The support was promt and was really helpful throug out the entire usage period.

Cons: This feature might have been fixed most recently but during my use an additional admin assigned wasn't able to access the contact list created by others.

Fairly easy to get up and running.

Mar 20, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money

Pros: Protects sensitive information, allows us to see who has accessed, when, and for how long. Download and printing permissions/restrictions are available.

Cons: Minor complaint, but I don't like that when you give an existing member access to a new folder, they don't automatically get an email alert. We often use different folders for different projects and the invitations to separate folders may come months apart, so folks forget that they are already in the system.

Good platform with helpful features, though could use additional streamlining in certain areas

Mar 20, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The simplicity of many of the features and the ease in which one can view all documents / users. The bulk uploading is also great.

Cons: The reporting software / tools for user usage are not easy to produce quick/understandable outputs from (particularly by group by week, etc.).

It's a good low-cost solution but certainly lacks some of the functionality of a premium service

Mar 20, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Quickness of uploads, it's a low-cost solution, we also appreciated the amount of data we were to upload and that the pricing was not a variable per page model

Cons: Lack of reporting functions such as well-organized index reports, permission setting, draft mode takes the whole data room offline,

Overall: Was able to conduct file sharing for a sellside M&A process with multiple potential buyers each requiring different permission levels.

Very limited software for large databases. Can't handle folder downloads over 4GB

Feb 28, 2018
1/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Easy to navigate the page. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Cons: This software is not user friendly. It is designed for admins who never actually download their own files
1) Commonly fails to prepare folders for download and you have to start over.
2) Can only download folders < 4GB or 2,000 files. For projects with images, this is a major fail.
3) When I contacted support about #2, the told me to use the clipboard to keep track of the files I downloaded in a folder. Really? Should I get my Model T out too? They turned a 2 hr job into an all day affair.

Overall: Not much. If they had an ftp, I could have finished getting the data from the VDR in a few hours instead of days...

Everyone at CapLinked has been great and it's an easy platform to use.

Feb 28, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is designed more specifically to business transactions as opposed to just file sharing: I can add logos, videos and other customization.

Cons: I miss being able to email files directly from folders like I used to do in ShareFile and I wish I could delete work spaces on my own. I also wish I could group work spaces because we use them for 3 different purposes and I would like to keep them separate.

Overall: Our users should get the impression that we are very professional when they are using it.

Great Software!

Feb 13, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: CapLinked was easy to use, provided step-by-step setup instructions via video, and was extremely responsive via phone. Secure, fast, reliable.

Cons: My only struggle came from the limited ability to customize its appearance for client-facing data sharing.

Capterra-loader

Does what I need it to do

Feb 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Caplinked makes it easy to upload confidential files and can control who has access to them. I like the way I can limit the time users have to view files.

Cons: Would be nice to build our own graphical reports. There's really only 1 graphical report, the activity tracker.

Overall: Easy to conduct a survey without frustratingly long and complex questions

Corporate user, very satisfied

Feb 09, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of inviting people to use the platform. Ease of uploading documents. Ease of adding group access and turning off certain documents to certain groups.

Cons: Expiring links. UX interface is older. Preview function for viewing documents that are uploaded is low quality.

I am a first time user and my first experience has been good. It is a great product

Feb 07, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: the ease of use is what stands out. It was easy to onboard other users as well quickly. The user interface is intuitive and the software is stable. I was able to do the initial configuration within 15 minutes. I have used customer support extensively. They have been very patient and helpful. they seem committed to resolving the customer's issue. Suggestions to improve the product were taken in the right spirit. I do hope some of the suggested features find place in subsequent releases.

Cons: The software has certain issues handling PDF documents created by scanning physical documents. There is no feature to view permissions for a folder directly. The Search functionality is very basic and there is ample scope for improvement.

Very good plataform!

Feb 07, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and manage.
Clean interface make it very legible.
Watermarks are a must!
Lots of logs to keep an eye on the evolution.

Cons: Its a little pricey and offers extras a little expensive.
Changing the folders permissions, when you have several groups and folders could be improved, to avoid extra clicks.

Capterra-loader

Super easy to use

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of use is the one of the reasons why we use CapLinked. We work with a lot of outside consultants and customers that need to access folder and files and not once did anyone struggled to access their data.
We tested a few data rooms and CapLinked was by far the best value for money. We moved away from emailing any files, we just send the CapLinked link to the relevant person and our data is safe and secure.

Cons: None for our application. One nice to have feature would be to have a more comprehensive version control than is currently available.

Fits what our business needs, and is easy to use.

Feb 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Caplinked provides the flexibility of different access levels to different users and tracks each user's activity thus giving us insights to the usage.

Cons: The onboarding of users and invitation process can be improved. It is not as smooth currently as the link expires quickly and invites have to be sent out repeatedly.

Capterra-loader

CapLinked is an excellent VDR that is easy to navigate.

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Reasonably priced, secure and easy to use software. Great customer support!
I would definitely recommend this software to anyone looking for a virtual data room.

Overall: This program works perfectly for our needs.
The invites sometimes get caught in spam but that's to be expected. Manual invites are simple to send when this happens.

it was great

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it's super cheap, which made it super accessible to my small team and I . Truly significantly priced under competitors with just as many features.

Overall: it helped us do half a deal

Great! Security is Top Notch

Jan 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I have been using Caplinked for my business and have been very satisfied thus far. Their security is top notch and the software is convenient/easy to use. I love that I can give specific permissions to each party that I share with. Everything is within browser so I never have to worry about updating applications and I can access it from anywhere!

Capterra-loader

Caplinked is an awesome platform, extremely user friendly and secure.

Jan 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Caplinked is state of the art when it comes to sharing documents with customers. Platform is intuitive and easy to navigate. Accessing and sharing documents has now become a seamless process and at the same time tremendously secure. Customer support is is very helpful and will walk you through any questions you may have.

Overall: Sharing documents has never been easier, there is a lot of security and time saving when it comes to looking for the information I need.

CapLinked has provided me a VDR platform to help personal document control of RFPs and invoices.

Jan 24, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As of now, I use it personally for organization and submissions, but hope to expand this product to me team. Our experience so far has been outstanding. I believe this is the most modern VDR provider on the market with a new age interface. As we have begun using this product the customer service has been responsive and very helpful. Finally, the pricing was fair and transparent, it has been a painless process.

Overall: Easy to access and use, as well as quick and efficient submission. Upfront training had a learning curve but this really wasn't a con with the online support service.

Caplinked is powerful and easy to use

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We chose Caplinked for it's easy to use/ fast modern interface, great customer support, powerful features and transparent pricing. They have a lot of features that you won't find in other VDR's (I've tried 3 different competitors). Their customer support really stood out to me as they've been very responsive and personable throughout our entire experience; from on-boarding to day-to-day use. Every member of our team was able to quickly learn the software. I feel very comfortable sharing sensitive and confidential documents through Caplinked.

Everything we needed and more!

Jan 21, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The base platform is extremely easy to use and to setup your virtual data room. There are so many extras that we found over competitors, which is why we chose caplinked. The best part, is that you can decide who gets to see what document and workflow is quickly and easily monitored and measured here. You can customize the dashboard in almost any way imaginable. For us, the winning factor, was customer service. The Caplinked customer service team was truly phenomenal. Extremely knowledgeable, super responsive and just really kind and helpful. It was truly a 360° service.

Cons: There wasn't anything I would complain about. It could get a bit complicated in extreme customization, but that is completely to be expected. If you don't use a VDR on a daily basis, it's hard to understand all of the Caplinked capabilities available to you. That's where their superior customer service comes into play.

Overall: Ultra-fast due diligence, seamless transaction and and extremely easy to use VDR platform at a competitive cost. The ability to monitor workflow and ease of mind regarding document security made a usually chaotic and confusing experience easy to navigate.

Modern interface, easy to use - refreshing change of pace from software used in the past.

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: CapLinked is intuitive, cutting edge, and very transparent in their pricing. Their customer support is responsive, helpful, and thorough - providing an excellent customer experience.

Uploading files and folders is also a seamless process. Uploading whole folder structures at a time makes my job extremely easy. It retains the same indexing and formatting I had on my desktop which is very convenient.

Very easy to use!

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The simplicity of the software and the affective customer service makes it quick and painless! Using a new system is often pretty intimidating, as you are already comfortable with how you currently handle business, but switching over from a different software to handle my transactions was really easy! I am glad I made the switch and would refer it to anyone.

Cons: Compared to other companies, I have zero complaints! Understanding how the something new works is usually what keeps me away from trying something new, such as websites/banks/restaurants...etc. other than make this transition and the little time that it took me, it has made everything else so much simpler.

Capterra-loader

I had a great experience with CapLinked, would recommend to others

Jan 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software was very easy to manage and was simple to set up. The secure document sharing improved my day to day work.

Capterra-loader

Love my experience with CapLinked

Jan 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software provided by Caplinked was easy to set up and is now very simple to manage. The ability to have secure document sharing makes my day-to-day business transactions easier to process. Exactly what I needed!

Caplinked is a fantastic document repository tool that makes life easier. Period.

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Cap linked is an amazing document sharing tool. I am very happy with the security settings that give me peace of mind when it comes to sharing sensitive, confidential documents. It streamlines closing processes and keeps files organized. It's extremely user friendly!

CapLinked has provided my company with a secure platform with all the functions we need, yet easy en

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: CapLinked's organizational interface makes it easy to navigate files and manage documents. You never feel insecure while sharing confidential information through CapLinked. The permission settings make it easy to decide which groups can and cannot read specific files.The best part is the tracking system to review activity on each file.

CapLinked was a great way for me to store my wav and mp3 files and keep them organized.

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The platform was a great way to securely share my projects and collaborate with reviewers and receive feedback. Would highly recommend!

Overall: This is a great piece of software and the customer service is nothing short of exceptional.

Caplinked helps manage due diligence and closing processes more effectively and efficiently.

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Caplinked changes the game when it comes to document sharing. The technology offers the ability to select the exact content you allow users to see. There is also additional sub permissions for files, which is a great tool for managing work with documents. The security settings are fantastic. For example, Cap linked has Digital Rights Management and Watermarking along with 2-Factor authentication.

Caplinked has helped manage processes very effectively.

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Caplinked offers a variety of functionalities and is user friendly. I like the 2FA, DRM, and Watermarking features for my users. Great customer support that is very helpful when answering any inquiries.

Easy to use software, and awesome customer support.

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Really intuitive platform that made me more effecient. Would recommend this to anyone as a better alternative to Dropbox. It's just better for businesses.

Cons: I don't really have any cons with the platform, it really functions nicely and is simple to use. Would recommmend to all businesses.

Wonderful Experience

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is appropriate for organizations of all sizes and serves clients across practically every industry. With CapLinked, clients over the globe can work together and make content on different devices.

Cons: The feature set for CapLinked is pretty robust, and growing software. It was pretty hard using it but I got the hand of it at the long run...

Overall: Its a pretty good software

CapLinked Review

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use. Data uploads are intuitive and fast.

Cons: Really, nothing.

Overall: We have been using this platform now for about six months. It is by far, the easiest data room tool I have ever used. The folks at CapLinked are great to work with and very responsive, however, the product is so intuitive to use, I didn't have to utilize their support very much at all.

Recommendations to other buyers: None

Vendor Response

by CapLinked on September 30, 2016

Hi Thomas, we're so happy to hear you've had a positive experience using CapLinked!

Easy to Use, Intuitive Design

Aug 02, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The customer support is excellent. I've always gotten quick responses to any questions I ask.

Cons: One or two minor functions that can't be done yet, but I have no doubt that Caplinked superior customer services are already working on improving those.

Overall: Has been so easy to use! Requires little to no training. I love how intuitive it is. You really can teach yourself in a matter of minutes.

Vendor Response

by CapLinked on August 02, 2016

Hi Rachel, glad to hear you've had a great experience with our platform and customer success team!

Solid platform with ever evolving features.

Aug 02, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Watermarking, white labeling, ability to send feature ideas/requests to customer service that actually get reviewed and implemented.

Cons: Areas that are under development to be improved have to do with navigation, reporting and general user experience. There are no serious flaws.

Overall: After using Formstack for many years we needed a more powerful solution. I reviewed approximately 8 different products and judging on features and value CapLinked was the clear winner.

Vendor Response

by CapLinked on August 02, 2016

Hi Jeff, thank you for choosing CapLinked! Glad to hear you had a positive experience with us.

Simple and powerful

Jul 06, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: simple interface, many features, low price compared to others

Cons: actually nothing

Overall: it was the first time for us using a VDR. We found caplinked very simple to use, but powerful and it really fit our needs.

Vendor Response

by CapLinked on July 19, 2016

Thank you Roberto! We're glad to hear your experience with CapLinked was a success!

Just LOVE it!!!

Feb 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: No issues so far.

Great service, highly function GUI and very user friendly for clients

Jan 11, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: All data room services seem to be fairly close in comparison. CapLinked sets itself apart by having the best overall combination of the features, customer service, and pricing that what we have looked for in all other data rooms.

.

Nov 04, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: From the beginning of the transaction until close, CapLinked staff were outstanding.