# Page 3 | CapLinked Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is CapLinked the right File Sharing solution for you? Explore 122 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/131751/CapLinked/reviews

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CapLinked

4.5 (122)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 30th, 2026

# Page 3 - Reviews of CapLinked

## Showing most helpful reviews

Showing 51-75 of 122 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RA

Richard A.  
Analyst  
Financial Services  
Used the software for: 2+ years

### "it was great"

February 6, 2018

5.0

it helped us do half a deal

Pros

it's super cheap, which made it super accessible to my small team and I . Truly significantly priced under competitors with just as many features.

Review Source

Response from CapLinked

December 5, 2019

Hello Richard, We are glad to hear you found our platform cost efficient and straightforward! We hope to work with you again for future projects. Caplinked

CS

Chuck S.  
CTO  
  
Used the software for: 1-2 years

### "CapLinked is the only modern platform with full API support for integrating it with our applications"

March 23, 2018

4.0

Pros

CapLinked is the only modern platform with full API support for integrating it with our applications. No other product comes close to providing the same level of support.

Cons

We need better tools for importing and exporting data. There is no easy way to archive old deal rooms.

Review Source

Response from CapLinked

December 5, 2019

Hello Chuck, We are glad to hear your experience with Caplinked and your API integration went well! We truly appreciate input from the user perspective. We hope to work with you again for future projects. Caplinked

KH

Kevin H.  
Senior IT Manager  
Biotechnology  
Used the software for: 1-2 years

### "Hope to provide traditional Chinese language"

April 7, 2023

5.0

You can become familiar with the operation after using it for a period of time

Pros

payment mechanism is good to use, share funtion is good too.

Cons

nop, i don't think i have anything to say.

Review Source

Response from CapLinked

May 1, 2023

Hi Kevin, Thank you for sharing your feedback!

PM

Piero M.  
Analyst  
Information Technology and Services  
Used the software for: Less than 6 months

### "Good software price/quality "

January 18, 2022

4.0

Good experience

Pros

The product is cheap, fast and have a lot of room.

Cons

Could improve the upload of documents, the support and had a bug.

Reason for choosing CapLinked

Price

Review Source

Response from CapLinked

January 31, 2022

Hello Piero, We truly appreciate your feedback and will review your considerations in future updates. Thank you for your glowing review! Thank you, CapLinked

VR

Verified Reviewer  
Business Broker & Intermediary; CEO  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Very good but"

May 24, 2019

5.0

It was good, I must have misread the monthly fee when I signed up. Had been using Sharefile, sent back to it.

Pros

Very comprehensive, easy to use, well orgaized

Cons

To expensive for my needs, not much else to say

Review Source

Response from CapLinked

December 5, 2019

Hello! We are glad to hear you found our platform user-friendly and comprehensive! We hope to work with you for future projects. Thank you, Caplinked

VR

Verified Reviewer  
CFO & COO  
Computer Software  
Used the software for: 1-2 years

### "CFO Review"

May 24, 2019

5.0

Simple and to the point, as it should be. Once we closed our funding round, we had far less need for it. I tried to negotiate a lower monthly price to keep access (until our next round), but they were not interested. Too bad, probably lost a long term client due to short term inflexibility

Pros

Easy to use. User tiers Drag and drop functionality

Cons

Interface is a bit clunky. UI is dated Invites often go to junk mail.

Review Source

Response from CapLinked

December 5, 2019

Hello! Thank you for your feedback! We are constantly improving our features, including our UI, for the ease of users. We appreciate input from the user perspective. We hope to work with you for future projects. Thank you, Caplinked

SJ

Steve J.  
EVP, Commercialization  
Environmental Services  
Used the software for: 6-12 months

### "Excellent product "

August 2, 2022

5.0

Excellent

Pros

Ease of implementation and features of the product…

Cons

The cost seems high, especially considering the use that our company needs it for.

Review Source

Response from CapLinked

August 29, 2022

Hello Steve, Thank you for your review! We appreciate your feedback as a CapLinked customer. Thank you, CapLinked

KK

Kyle K.  
Associate  
Investment Banking  
Used the software for: 2+ years

### "Caplinked is good value"

May 22, 2019

5.0

Average

Pros

Can't beat it for the price. It's a good alternative for cost sensitive clients.

Cons

No good reporting functionality and adding users could definitely be easier.

Review Source

Response from CapLinked

December 5, 2019

Hello Kyle, We are glad to hear you found our platform cost-efficient! The Activity Tracker will be updated in the coming months for user ease. We hope to work with you for future projects. Thank you, Caplinked

LB

Lee B.  
Controller  
Computer Software  
Used the software for: 2+ years

### "Easy to use"

July 6, 2021

5.0

Pros

The software is easy to use and convenient for multiple users in the organization to make updates.

Cons

The only con we've experienced has been the price increase. It is still worth the cost, but not as great of a deal as it used to be.

Review Source

Response from CapLinked

July 8, 2021

Hi Lee, Thank you for your feedback! We're glad to hear that you've found ease of use with CapLinked! Thank you for being a CapLinked client. CapLinked

IT

Ivan T.  
Senior Manager  
Oil & Energy  
Used the software for: 2+ years

### "Easy to use"

March 21, 2018

4.0

We were able to send information across to investors in a secure manner.

Pros

It was easy to use and had minimal technical difficulties with the users. The support staff was also extremely responsive

Cons

The excel viewer is not very friendly with large excel models and excel models with macros. There is also a limitation on the length of the name of a file.

Review Source

Response from CapLinked

December 5, 2019

Hello Ivan, We are glad to hear you found our platform user friendly and straightforward! We are constantly improving our features for the ease of users. We hope to work with you again for future projects. Caplinked

DS

Doug S.  
Sr. Manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Affordable and Easy to Use Document Sharing Platform"

May 17, 2019

3.0

Mostly positive.

Pros

Straightforward pricing and easy to use document uploading interface.

Cons

The Q&A feature is not intuitive to use. Also the fine print on the pricing caught us off guard.

Alternatives considered

[Ansarada](https://www.capterra.com/p/130904/Ansarada/)

Reason for choosing CapLinked

Price

Review Source

Response from CapLinked

December 5, 2019

Hello Doug, We are glad to hear you found our platform user-friendly and straightforward! We are constantly improving our features, including the Q&A feature, for the ease of users. This feature will be updated in the near future. We hope to work with you again for future projects. Thank you, Caplinked

VR

Verified Reviewer  
VP Product Dev and Consulting Division  
Financial Services  
Used the software for: 1-2 years

### "CapLinked vs Sharepoint"

May 24, 2019

4.0

Very positive. Company was going through re-financing and required a virtual data room for authenticated prospects/investors. CapLinked helped in setting structure for various documents and management of the distribution of the documents.

Pros

Ease of use, UI , role / project based set up. For most part very intuitive and address majority of the requirements. We shifted form internal Sharepoint solution and were up and running with CapLinked in under 4 hours.

Cons

Having to manage documents in multiple places. Would have preferred to have caplinked manage the LINKS to documents in their "native" locations rather than uploading them and having to maintain consistency with revisions.

Review Source

Response from CapLinked

December 5, 2019

Hello! We are glad to hear your experience with Caplinked overall positive! We truly appreciate your feedback. We hope to work with you for future projects. Thank you, Caplinked

MJ

Matt J.  
Vice President  
Investment Management  
Used the software for: 6-12 months

### "Review"

July 6, 2021

4.0

Pros

The product is easy to use and easy to initially set up.

Cons

The user interface does not look as nice as other data room providers I have used in the past.

Review Source

Response from CapLinked

July 8, 2021

Hi Matt, Thank you for your feedback! We appreciate your input and are always working to improve our clients' experience. Thank you for being a CapLinked client. CapLinked

VR

Verified Reviewer  
Head of Operations & Finance  
  
Used the software for: Less than 6 months

### "Fits what our business needs, and is easy to use. "

February 7, 2018

4.0

Pros

Caplinked provides the flexibility of different access levels to different users and tracks each user's activity thus giving us insights to the usage.

Cons

The onboarding of users and invitation process can be improved. It is not as smooth currently as the link expires quickly and invites have to be sent out repeatedly.

Review Source

Response from CapLinked

December 5, 2019

Hello! We are glad to hear your experience with Caplinked went well! We have since updated our invitation process and the expiration deadline can be selected by the administrator. We hope to work with you again in the future. Caplinked

ML

Matt L.  
Network Manager  
Legal Services  
Used the software for: 6-12 months

### "CapLinked is easy to use and very reliable. Our users have had no complaints."

March 21, 2018

5.0

This allows our attorneys and paralegals an easy way to host client information in scenarios with multiple people, whether when working on a case or just supporting their clients needs. It takes almost no time to get new workspaces going, so it is efficient and reliable.

Pros

I find it easy to use and configure. I setup all the workspaces for people in my firm and assist with any help they may need. My experience is that once people use it, they want to continue using it for the reliability and ease of use.

Cons

The only negative that I've come across is sometimes the invitations to a workspace can get stuck in a third-party spam filter, otherwise I really have no complaints.

Review Source

Response from CapLinked

December 5, 2019

Hello Matt, We are glad to hear you found our platform user friendly and straightforward! We hope to work with you again for future projects. Caplinked

VR

Verified Reviewer  
Board Member  
Oil & Energy  
Used the software for: 2+ years

### "EASY AND EFFECTIVE"

May 24, 2019

5.0

Perfect for manging VDR

Pros

The softwre is very user friendly, easy to use, reasonably priced

Cons

Sometimes view and download are slow and not immediate

Review Source

Response from CapLinked

December 5, 2019

Hello! We are glad to hear you found our platform user-friendly and straightforward! We hope to work with you for future projects. Thank you, Caplinked

MJ

Mark J.  
Business & Corporate Development  
Biotechnology  
Used the software for: 2+ years

### "CapLinked works pretty well for datarooms"

March 15, 2021

4.0

Pros

Secure, overall simple. A nice way to manage access to confidential files.

Cons

Some features are difficult to use, like sharing individual folders

Review Source

Response from CapLinked

March 26, 2021

Hi Mark, Thank you for your review. We are always looking for ways to improve CapLinked for user ease and appreciate your feedback. Please feel free to reach out to our support team with any questions regarding those features for further assistance!

HL

Heather L.  
Due Diligence Coordinator  
Venture Capital & Private Equity  
Used the software for: Less than 6 months

### "Everyone at CapLinked has been great and it's an easy platform to use."

February 28, 2018

4.0

Our users should get the impression that we are very professional when they are using it.

Pros

It is designed more specifically to business transactions as opposed to just file sharing: I can add logos, videos and other customization.

Cons

I miss being able to email files directly from folders like I used to do in ShareFile and I wish I could delete work spaces on my own. I also wish I could group work spaces because we use them for 3 different purposes and I would like to keep them separate.

Review Source

Response from CapLinked

December 5, 2019

Hello Heather, Thank you for your feedback! We are constantly improving our features for the ease of users. Single file sharing and the ability for admins to delete workspaces will be available in the near future. We hope to work with you again for future projects. Caplinked

UA

Ulises A.  
Regional Account Executive  
  
Used the software for: 6-12 months

### "Caplinked has helped manage processes very effectively. "

January 12, 2018

5.0

Pros

Caplinked offers a variety of functionalities and is user friendly. I like the 2FA, DRM, and Watermarking features for my users. Great customer support that is very helpful when answering any inquiries.

Review Source

Response from CapLinked

December 4, 2019

Hello Ulises, We are glad to hear your experience with Caplinked went well! We hope to work with you again for future projects. Caplinked

LS

Liz S.  
Senior Scientist  
  
Used the software for: 6-12 months

### "Fairly easy to get up and running. "

March 20, 2018

5.0

Pros

Protects sensitive information, allows us to see who has accessed, when, and for how long. Download and printing permissions/restrictions are available.

Cons

Minor complaint, but I don't like that when you give an existing member access to a new folder, they don't automatically get an email alert. We often use different folders for different projects and the invitations to separate folders may come months apart, so folks forget that they are already in the system.

Review Source

Response from CapLinked

December 5, 2019

Hello Liz, Thank you for your feedback! We are constantly improving our features, including notifications feature, for the ease of users. We appreciate input from the user perspective. We hope to work with you again for future projects. Caplinked

AJ

Alexandra J.  
Manager  
Design  
Used the software for: 1-2 years

### "Wonderful Experience"

October 10, 2017

5.0

Its a pretty good software

Pros

It is appropriate for organizations of all sizes and serves clients across practically every industry. With CapLinked, clients over the globe can work together and make content on different devices.

Cons

The feature set for CapLinked is pretty robust, and growing software. It was pretty hard using it but I got the hand of it at the long run...

Review Source

Response from CapLinked

December 4, 2019

Hello Alexandra, We are glad to hear your experience with Caplinked went well! We hope to work with you again for future projects. Caplinked

AS

Anuraag S.  
Associate  
Venture Capital & Private Equity  
Used the software for: 6-12 months

### "Cheap and does the job !!"

May 17, 2021

4.0

Pros

Cost and Ease of Setup - Flexible to use

Cons

Few whitelable options - not a very "pretty" portal

Review Source

Response from CapLinked

May 25, 2021

Hello Anuraag, We are glad to hear you experienced ease in setting up and using CapLinked! Thank you for your feedback, CapLinked

VR

Verified Reviewer  
President  
Financial Services  
Used the software for: 2+ years

### "Gets the job done"

May 24, 2019

4.0

Works well for our needs as a secure data room for our private equity firm. Value is good for the money.

Pros

Fairly easy to use, file hierarchy structure is straightforward.

Cons

Setting file permissions is a bit clunky, as is assigning user permissions and inviting users.

Review Source

Response from CapLinked

December 5, 2019

Hello! We are glad to hear you found our platform cost-efficient and straightforward! We are constantly improving our features, including folder and file permissions, for the ease of users. We hope to work with you for future projects. Thank you, Caplinked

VR

Verified Reviewer  
Commercial Insurance Broker  
Insurance  
Used the software for: 6-12 months

### "Easy to use software, and awesome customer support. "

January 12, 2018

5.0

Pros

Really intuitive platform that made me more effecient. Would recommend this to anyone as a better alternative to Dropbox. It's just better for businesses.

Cons

I don't really have any cons with the platform, it really functions nicely and is simple to use. Would recommmend to all businesses.

Review Source

Response from CapLinked

December 4, 2019

Hello! We are glad to hear your experience with Caplinked went well. We hope to work with you again for future projects. Caplinked

JCDSFF

Jeice Caren Da Silva Fernandes F.  
Op de caixa  
Consumer Services  
Used the software for: I used a free trial

### "Ajuda real"

January 6, 2023

4.0

Pros

O produto e facil de usar, na manutenção de computadores e softwares

Cons

Ha recursos que sao um pouco difíceis de achar

Review Source

Response from CapLinked

February 1, 2023

Hi Jeice, Thank you for your review of CapLinked! We appreciate your feedback and are glad that you've found ease of use within the platform. You can view all of our Support material here: https://caplinked.zendesk.com/hc/en-us CapLinked Team

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