# Page 4 | CapLinked Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is CapLinked the right File Sharing solution for you? Explore 122 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/131751/CapLinked/reviews

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CapLinked

4.5 (122)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 30th, 2026

# Page 4 - Reviews of CapLinked

## Showing most helpful reviews

Showing 76-100 of 122 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
HR Manager  
Venture Capital & Private Equity  
Used the software for: 1-2 years

### "Easy to use"

May 24, 2019

5.0

Pros

Easy to navigate and the interface is very user friendly

Cons

process of adding people to different groups could of been a bit easier

Review Source

Response from CapLinked

December 5, 2019

Hello! We are glad to hear you found our platform user-friendly and straightforward! We hope to work with you for future projects. Thank you, Caplinked

SV

Sahil V.  
General Counsel  
Investment Management  
Used the software for: 1-2 years

### "Splendid!"

March 21, 2018

5.0

Investor Management; Document management; DD Management and Contract Management

Pros

Security, Ease of Use and fully feature packed! Customer support was round the clock and very supportive.

Cons

It is really difficult to think of a con. There are no cons. It's one of the best platforms I have ever used.

Review Source

Response from CapLinked

December 5, 2019

Hello Sahil, We are glad to hear you found our platform user friendly and straightforward! We hope to work with you again for future projects. Caplinked

KL

Kevin L.  
Vice President  
  
Used the software for: 1-2 years

### "easy setup and management of secure site for file sharing"

March 28, 2018

4.0

Pros

service allows for granular controls over content sharing, with ability to liming access / visability in a very flexible way

Cons

challenges with drag/drop nested folders and certain filenames when adding files in bulk to secure site

Review Source

Response from CapLinked

December 5, 2019

Hello Kevin, We are glad to hear your experience with Caplinked went well! We are constantly improving our features for the ease of users. We hope to work with you again for future projects. Thank you, Caplinked

JE

Jeremy E.  
Associate  
Real Estate  
Used the software for: 1-2 years

### "Can't login"

March 15, 2022

5.0

Good except I havent' been able to use it.

Pros

It's easy to use. I can figure it out myself.

Cons

I am having problems with the dual authentication. I get an error every time I have to login. I've started having an analyst do tasks for me on his login because I can't login.

Review Source

Response from CapLinked

April 4, 2022

Hi Jeremy, Thank you for your feedback! Please contact our support team at support@caplinked.com for login assistance with two-factor authentication. Thank you, CapLinked

BH

Benoît H.  
Managing Director  
Oil & Energy  
Used the software for: Less than 6 months

### "Good"

April 12, 2021

4.0

Pros

Very good value for money, quick to set up, simple, price is indicated in the website (very important, does not give impression that price depends on company)

Cons

Good be slightly more modern in term of look. The pricing changes drastically when adding one project.

Reason for choosing CapLinked

Cheapest option offering all needs.

Review Source

Response from CapLinked

April 14, 2021

Hi Benoit, Thank you for your review! We appreciate your feedback.

VR

Verified Reviewer  
Freelance Production Coordinator  
  
Used the software for: Less than 6 months

### "CapLinked was a great way for me to store my wav and mp3 files and keep them organized."

January 12, 2018

5.0

This is a great piece of software and the customer service is nothing short of exceptional.

Pros

The platform was a great way to securely share my projects and collaborate with reviewers and receive feedback. Would highly recommend!

Review Source

Response from CapLinked

December 4, 2019

Hello! We are glad to hear your experience with Caplinked went well! We hope to work with you again for future projects. Caplinked

VR

Verified Reviewer  
COO  
Banking  
Used the software for: 6-12 months

### "Used it for our Series A"

May 24, 2019

4.0

Pros

It was easy to use and setup. The interface was intuitive and didn't require any tutorial.

Cons

I would have liked to see additional options for document sources. For example, there was no SharePoint integration.

Review Source

Response from CapLinked

December 5, 2019

Hello! We are glad to hear your experience with Caplinked was positive! We truly appreciate your feedback. We hope to work with you for future projects. Thank you, Caplinked

TS

Thomas S.  
EVP, Corp. Dev. and General Counsel  
  
Used the software for: 1-2 years

### "Very good experience. Worked as expected."

March 21, 2018

4.0

Potential investors were able to quickly and easily gain access to our data room. I'm also able to maintain the data room quite cost effectively for future use so I continue to extend my plan with Cap Linked.

Pros

It's ease of use is very good and the customer support was excellent. I also liked the ability to customize a click through legal agreement for various parties. And the ability to move files from folder to folder was quite nice.

Cons

The permissioning features were a bit confusing at first. Other than that wrt the permissioning I really didn't notice any cons about the software.

Review Source

Response from CapLinked

December 5, 2019

Hello Thomas, We are glad to hear your experience with Caplinked went well! We are constantly improving our features, including folder level permissions, for the ease of users. We hope to work with you again for future projects. Caplinked

PL

Philippe L.  
GM, Commercial  
Biotechnology  
Used the software for: 1-2 years

### "Commercially focused tool to serve..."

March 16, 2021

5.0

Fast & easy tool that supports business needs

Pros

Great storage & hierarchy of storage that allows easy document search.

Cons

No issues and I would recommend CapLinked to businesses looking for an effective business software tool.

Review Source

Response from CapLinked

March 26, 2021

Hi Philippe, We are glad to hear that your experience with CapLinked has been positive and that you would recommend us! Thank you for your review!

SK

Sungmin K.  
Manager  
  
Used the software for: 6-12 months

### "Great service at a great price"

March 21, 2018

5.0

Pros

The Interface was stright forwards and easy to use. The support was promt and was really helpful throug out the entire usage period.

Cons

This feature might have been fixed most recently but during my use an additional admin assigned wasn't able to access the contact list created by others.

Review Source

Response from CapLinked

December 5, 2019

Hello Sungmin, We are glad to hear you found our platform user friendly and straightforward! Fellow admins can view contacts that have been sent invites, but contact lists are private per admin because the may be part of different workspaces. We hope to work with you again for future projects. Caplinked

AR

Alex R.  
CFO  
Tobacco  
Used the software for: Less than 6 months

### "Easy to use with lots of capabalities"

June 7, 2022

5.0

Pros

Our Dataroom was easy to populate, arrange and share information on

Cons

I would like the ability to upload through a file search and not only with the drag and drop feature

Review Source

Response from CapLinked

June 29, 2022

Hi Alex, Thank you for your review of CapLinked! We appreciate your feedback. CapLinked Team

GD

Glen D.  
Manager  
Banking  
Used the software for: 6-12 months

### "Met Overall Expectations"

June 7, 2022

4.0

Pros

Its ease of use and organization from a data room perspective.

Cons

Cost and user experience from an overall persepctive.

Review Source

Response from CapLinked

June 29, 2022

Hi Glen, Thank you for your review of CapLinked! We appreciate your feedback and are glad that you've found ease of use within the platform. CapLinked Team

EM

Edgar M.  
Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Very good plataform!"

February 7, 2018

4.0

Pros

Easy to use and manage. Clean interface make it very legible. Watermarks are a must! Lots of logs to keep an eye on the evolution.

Cons

Its a little pricey and offers extras a little expensive. Changing the folders permissions, when you have several groups and folders could be improved, to avoid extra clicks.

Review Source

Response from CapLinked

December 5, 2019

Hello Edgar, Thank you for your feedback! We are constantly improving our features, including folder and file permissions, for the ease of users. We appreciate input from the user perspective. We hope to work with you again for future projects. Caplinked

EP

Ed P.  
Investment Analyst  
Banking  
Used the software for: Less than 6 months

### "Data Room for our Debt Issurance"

August 11, 2021

4.0

Pros

Simple interface. Intuitive functionality for the most part.

Cons

Outdated UX vs competitors. Needs a visual refresh

Review Source

Response from CapLinked

August 31, 2021

Hello Ed, Thank you for your review! We truly appreciate your feedback and will review your considerations in future updates. Thank you, CapLinked

Dave M.  
Senior Packaging Engineer  
Consumer Goods  
Used the software for: Less than 6 months

### "I had a great experience with CapLinked, would recommend to others"

January 15, 2018

5.0

Pros

The software was very easy to manage and was simple to set up. The secure document sharing improved my day to day work.

Review Source

Response from CapLinked

December 4, 2019

Hello Dave, We are glad to hear you found our platform user friendly and straightforward! We hope to work with you again for future projects. Caplinked

AD

Andy D.  
Research Assistant  
Biotechnology  
Used the software for: Less than 6 months

### "CapLinked as a virtual data room"

January 20, 2022

5.0

Pros

For the purpose of a virtual data room, CapLinked is great in providing tools to manage and control document access with ease. The platform is highly intuitive for almost all ages and should suffice for most small to medium-sized businesses.

Cons

The invitation process to add new members is not the best and can be a tad inconvenient at times.

Review Source

Response from CapLinked

January 31, 2022

Hi Andy, Thank you for your review! We appreciate your feedback regarding the invite process and are always working to improve our clients' experience.

WT

Will T.  
COO  
Computer Software  
Used the software for: Less than 6 months

### "VDR management"

February 3, 2022

4.0

VDR management is highly functional.

Pros

File security. Highly functional for VDR management.

Cons

User interface for adding files could be improved. File viewer could be quicker/more functional.

Alternatives considered

[Carta](https://www.capterra.com/p/220278/Carta/)

Reason for choosing CapLinked

It seemed to be more functional.

Review Source

Response from CapLinked

February 17, 2022

Hello Will, We truly appreciate your feedback and will review your considerations in future updates. Thank you for your glowing review! Thank you, CapLinked

VL

Victoria L.  
Office Administrator  
  
Used the software for: 6-12 months

### "Very intuitive software with excellent customer support!"

March 26, 2018

5.0

Pros

I really loved how easy it was to navigate. This software was very user-friendly and the support staff was always responsive in a timely matter whenever I had questions.

Cons

I didn't find anything I did not like - I would definitely use them again. We renewed our contract several times as our project was on-going.

Review Source

Response from CapLinked

December 5, 2019

Hello Victoria, We are glad to hear you found our platform user friendly and straightforward! We hope to work with you again for future projects. Thank you, Caplinked

RH

Rachel H.  
Vice President of Mergers & Acquisitions  
Hospital & Health Care  
Used the software for: 6-12 months

### "Easy to Use, Intuitive Design"

August 2, 2016

5.0

Has been so easy to use! Requires little to no training. I love how intuitive it is. You really can teach yourself in a matter of minutes.

Pros

The customer support is excellent. I've always gotten quick responses to any questions I ask.

Cons

One or two minor functions that can't be done yet, but I have no doubt that Caplinked superior customer services are already working on improving those.

Review Source

Response from CapLinked

August 2, 2016

Hi Rachel, glad to hear you've had a great experience with our platform and customer success team!

KA

Kartik A.  
Head-Strategy  
  
Used the software for: 6-12 months

### "Easy"

March 27, 2018

5.0

Pros

The software is user-friendly. The customer support is quick. There are good features and functionalities in the product

Cons

Some of the functionalities of the CapLinked software are not intuitively placed and took some time to find and use.

Review Source

Response from CapLinked

December 5, 2019

Hello Kartik, We are glad to hear you found our platform user friendly and straightforward! We are constantly improving our features for the ease of users. We hope to work with you again for future projects. Thank you, Caplinked

JR

Judah R.  
Project Manager  
Computer Software  
Used the software for: 2+ years

### "Solid software for Due Diligence Virtual Data Room"

May 17, 2019

5.0

Pros

Easy to use Simple Reliable Reasonably priced

Cons

A few of the "pro" features would be nice to have in the "basic" package

Review Source

Response from CapLinked

December 5, 2019

Hello Judah, We are glad to hear you found our platform user-friendly and reliable! We hope to work with you for future projects. Thank you, Caplinked

PG

Paul G.  
Vice President  
  
Used the software for: 6-12 months

### "Caplinked is a fantastic document repository tool that makes life easier. Period. "

January 13, 2018

5.0

Pros

Cap linked is an amazing document sharing tool. I am very happy with the security settings that give me peace of mind when it comes to sharing sensitive, confidential documents. It streamlines closing processes and keeps files organized. It's extremely user friendly!

Review Source

Response from CapLinked

December 4, 2019

Hello Paul, We are glad to hear you experienced ease in using Caplinked security features! We hope to work with you again for future projects. Caplinked

AR

Andrea R.  
Site Regulatory Expert  
Pharmaceuticals  
Used the software for: 1-2 years

### "CapLinked Review"

September 27, 2022

4.0

Pros

Ease of use. Software was easy to configure and launch

Cons

Documents don't always upload timely, even when all instructions to make the file smaller or meet the upload recommendations

Review Source

Response from CapLinked

October 25, 2022

Hello Andrea, Thank you for your review! We appreciate your feedback as a CapLinked customer. Thank you, CapLinked

VR

Verified Reviewer  
Director of Business Development  
Real Estate  
Used the software for: 6-12 months

### "Good Due Diligence Portal"

May 24, 2019

4.0

We use it to give real time access for investment projects, so investors can view documents in a timely fashion.

Pros

Files incl. History very easy to administer You see exactly who registered and viewed which files Price more reasonable than comparable products Salesforce integration

Cons

Emails for invitation arrive as SPAM. However, it may be possible to configure that email come from own domain.

Review Source

Response from CapLinked

December 5, 2019

Hello! We are glad to hear your experience with Caplinked went well and you found our service cost-efficient! We truly appreciate your feedback. We hope to work with you for future projects. Thank you, Caplinked

TP

Thomas P.  
Controller  
Medical Devices  
Used the software for: 6-12 months

### "CapLinked Review"

September 30, 2016

5.0

We have been using this platform now for about six months. It is by far, the easiest data room tool I have ever used. The folks at CapLinked are great to work with and very responsive, however, the product is so intuitive to use, I didn't have to utilize their support very much at all.

Pros

Very easy to use. Data uploads are intuitive and fast.

Cons

Really, nothing.

Review Source

Response from CapLinked

September 30, 2016

Hi Thomas, we're so happy to hear you've had a positive experience using CapLinked!

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