# MemberPlanet Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MemberPlanet Software - reviews, pricing plans, popular comparisons to other Event Management products and more. Source: https://www.capterra.com/p/131768/MemberPlanet/ --- # MemberPlanet Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MemberPlanet ## What is MemberPlanet? memberplanet's full suite of association management tools and chapter-based solutions simplifies membership and day-to-day operations to keep your organization running smoothly. memberplanet's membership features empower you to drive engagement, making it simple to nurture and grow your member, donor, and volunteer base. Collect dues, automate membership renewals, manage events, manage fundraisers, provide website management, provide a seamless experience with API integrations, and send instant communication via text and email. ## What is MemberPlanet used for? [Membership Management](https://www.capterra.com/membership-management-software/)[Association Management](https://www.capterra.com/association-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) Overall rating Based on 268 user reviews Reviews sentiment Positive 95% Neutral 3% Negative 2% Starting price $50 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## MemberPlanet alternatives [4.4 (612)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.6 (206)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/) Starting price $780.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (123)](https://www.capterra.com/p/188714/Novi-AMS/reviews/) Starting price $829.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (47)](https://www.capterra.com/p/142416/Member365/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/131768/MemberPlanet/alternatives/) ## FAQs about MemberPlanet Overview ### What problems does MemberPlanet solve? MemberPlanet solves scattered member data, manual event registration, slow donation collection, and fragmented email/text outreach by putting membership, payments, fundraising, RSVPs, and communications in one system. Nonprofits, schools, alumni groups, associations, and volunteer-led chapters benefit most by reducing paperwork, improving record continuity, and managing transitions without losing organizational knowledge. Answer based on 136 reviews Overview ### Which roles and teams benefit most from MemberPlanet? MemberPlanet is most used by association leaders, nonprofit executives, board members, and administrative teams managing memberships, events, and communications. Finance roles such as treasurers use it for dues collection and payments, while operations, marketing, and volunteer coordinators rely on it to organize outreach, registrations, and member engagement. Answer based on 211 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is MemberPlanet built for? MemberPlanet is built for organizations of all sizes, with strongest adoption among small businesses at 71% and nonprofits at 28%. It also serves enterprises at 18% and midsize businesses at 12%, with notable use in education management at 12% and civic and social organizations at 10%, especially for membership management. Answer based on 267 reviews Features and Usability ### What are the key features of MemberPlanet? MemberPlanet includes core membership management features like member onboarding, renewals, dues collection, and member directories, plus event management for registration, ticketing, and RSVPs. Differentiating features include donation campaigns, payment processing, broadcast email and SMS messaging, website management, and a mobile app for on-the-go communication and payments. Answer based on 114 reviews Pricing ### How much does it cost and what fees or limitations are included? MemberPlanet starts at $50/month for Essentials, plus 3% and $0.30 per payment; Pro is 100/month and Premium 175/month. A free trial is available. Reviewers often call it affordable with no setup fees, though some say higher-tier features add cost and one cited a jump from 15 to 50 monthly. Answer based on 27 reviews Integrations ### Which third-party tools and platforms does MemberPlanet integrate with? MemberPlanet integrates with Box for document and file storage, and reviewer feedback also mentions PayPal as an outside vendor connection. Official catalog data adds Meta for Business, OAuth, and RestApp. These integrations cover file management, payments, authentication, and external platform connectivity. Answer based on 13 reviews Getting Started and Support ### How easy is it to onboard and train a team on MemberPlanet? MemberPlanet is generally quick to onboard, especially for admins and nontechnical organizers who use live online sessions, webinars, videos, and documentation. Reviewers say teams can handle basic website, event, and communication tasks quickly, while first-time groups and member-facing users may need more time, tutorials, and support to learn the interface. Answer based on 24 reviews Getting Started and Support ### What customer support options does MemberPlanet offer, and how do users rate the experience? MemberPlanet offers email/help desk, FAQ/forum, a knowledge base, and phone support. Users often describe support as fast, helpful, and hands-on, with strong tutorials and guidance during setup. Some reviewers report slower phone callbacks, voicemail routing, inconsistent answers, and frustration when urgent help is needed. Answer based on 114 reviews Membership management ### How good is MemberPlanet for membership management? MemberPlanet handles membership management well for clubs, associations, and nonprofits that want dues, onboarding, events, and communications in one place. Many admins find setup, imports, renewals, and member tracking easier, though some report a learning curve, extra steps for data entry, and limits around navigation, reporting, or unusual member structures. Answer based on 72 reviews ## Features AI summary Based on 7,313 Event Management reviews Capterra data shows that buyers of Event Management software rank the following features as their top priorities: - **Registration Management** (**53%** of reviewers rated this feature as critical) - **Event Scheduling** (**52%**) - **Attendee Management** (**48%**) MemberPlanet supports all three features that reviewers rate most highly: **Registration Management**, **Event Scheduling**, and **Attendee Management**. Together, these capabilities help businesses handle sign-ups, plan event timelines, and keep attendee details organized, allowing teams to run events more efficiently and deliver a better participant experience. Registration Management 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Event Scheduling 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Plan an event's time and location Payment Processing 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Member Database 4.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members Credit Card Processing 3.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Accept and process credit card transactions Electronic Payments 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services MemberPlanet 71 features Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Process of managing, tracking, and communicating with individuals who are registered to attend an event Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage a group of members established for coordinating plans, programs, or other initiatives Manage and track all internal and external communication conducted via calls, email, text, or chat Software that specializes in managing events such as conferences, conventions and trade shows Centralized database of stakeholders and their contact information such as names, address, phone number etc. Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Accept and process credit card transactions Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Online forums/groups where users can ask questions, share ideas, best practices, etc. Store and organize documents in a centralized system Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Track and collect membership dues Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Manage the enrollment and onboarding of all new members and accepted applications A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Manage location logistics and coordinate the participation of exhibitors or vendors in an event Designed for alumni organizations and associations Activities related to raising money for a specific cause Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage contacts across multiple mailing lists Accounts held by members of an organization Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Comprehensive list that contains information and details of all the members associated with a particular organization or group Online gateway through which members can access/update personal information Handle various types of membership based on groupings Database of members to track personal information of individuals and families Conveniently automatically renew memberships at the end of subscriptions Registration process to become members by providing relevant information and agreeing to terms Access software remotely via mobile devices Access the system via a mobile application Manage and support multiple languages Create and update newsletter content to increase engagement Book meetings and appointments through a website or digital platform Real-time registration over the web Accept, record, and reconcile financial transactions Adjust communications based on previous interactions or personal preferences Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Raise funds via sponsors and grants Gauge satisfaction and receive information for improvement and success Customize, sell, and distribute tickets Manage volunteer information and direct volunteer resources Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Software that specializes in weddings, public and private parties Get Advice We can help you find the software with the features you need. Features 4.3 (93) 4.3 Based on 93 reviews ## Pricing Value for money 4.5 (91) Free Trial [View pricing plan details](https://www.capterra.com/p/131768/MemberPlanet/pricing/) Essentials $50.00 Flat Rate,Per Month It includes: - 1000 Campaign Emails - 300 Group Texts and Standard Support - Unlimited Survey Responses Pro $100.00 Flat Rate,Per Month It includes: - 5000 Campaign Emails - 750 Group Texts and Prime Support - Unlimited Survey Responses Premium $175.00 Flat Rate,Per Month It includes: - 10000 Campaign Emails - 2500 Group Texts and Prime Support - Unlimited Survey Responses Value for money 4.5 (91) 4.5 Based on 91 reviews ## Integrations [ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ OAuth](https://www.capterra.com/p/172922/OAuth/)[ RestApp](https://www.capterra.com/p/209106/RestApp/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (261) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (261) 4.8 Based on 261 reviews ## User reviews Overall rating 4.7 Based on 268 reviews Filter by rating 5(212) 4(42) 3(9) 2(3) 1(2) Mentioned topic Sorted by most recent JV Jenna V. Radiologic Technologist Health, Wellness and Fitness ### "Great Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2026 Pros I use Member Planet for a professional society in my state, and we enjoy the platform for our needs. We can track our membership easily and were recently introduced to the events option. This worked very well for our recent event and we are excited to use it again in the future. I have also found that the customer support has been very good and super helpful. Cons There are so many options that it is a little confusing for someone who may be taking over from a previous owner. However, I have found that it is very easy to use, and when I have questions, they get answered when I reach out. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SV Sue V. Executive Administrator Non-Profit Organization Management ### "Great product & customer support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2026 Positive experience overall for many years now. A very competitive product to constant contact with a few extra features. Pros Value for Money, Customer Support, Email marketing, Event Management and Membership - all great! We've used member planet for years to track our members and take event registrations/sponsorships, as well as sending out all of our email blasts. Cons Only annoying piece I've found is the way phone numbers are shown without formatting. When I download a member list, I always have to reformat those fields before I can share. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) We liked that we could track membership, do event registrations, and email blasts all in one product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Shaunna B. Communications Chairman Non-Profit Organization Management ### "Use by older Club Members " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2026 We are growing into it. We have used it to sell our tickets for our annual fundraiser. The website looks great. The ease of creating our website is a nice feature since the next person to be communications chairman will be doing the updates. The monthly luncheons are easy for members to sign up to attend and select their meal choices. I like having club documents available on MemberPlanet too. Any help I have needed such as updating our URL has been done in a quick manner. I am not an expert in any of this, so as I learn it is very nice to have suggestions to improve our site or a quick response to my questions. Just a little hand holding while I work on it. I like the calendar in the app, and on the member login side of the website. We could easily see how many attendees were going to attend our events. Our older members are slowly coming around, I can see if their email was delivered or went to spam folder. I can see if they even opened the email. So when they said they aren't getting the emails, I can see what the situation is. We are excited to get members the option to pay for lunch ahead of time, and even pay their dues and some ladies do not make it to a meeting in person to pay their dues. So many of these features in one place are a great value for the cost to keep our club organized. I feel quite confident the next woman to take over the role as communications chairman will do well since the guides and customer service is so helpful. Pros I believe the ability to have a human respond to my questions quickly is one of the most valuable things. I am just a regular person who is learning to do a website and use all these tools for our non-profit. I like the organization of the different tools in one place, emails, event, donors, membership. Cons Sending emails is too complicated for our older board members to use. The alternative is for them to use broadcast since it is much easier to use, but then members cant simply reply to the broadcast email. A new email needs to be sent to the sender if someone wants to reply to the broadcast. Most of our older ladies send me the info they want sent out and I do it for them. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) One of our members changed the email to log in and we lost access. We were not able to recover our website. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BH Brandon H. President Non-Profit Organization Management ### "MemberPlanet - 5/5 from a Professional Organization" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2026 Our experience with MemberPlanet has been very positive. The VP of Sales worked with our organization's board directly from initial discovery call to subscription purchase and implementation. Our initial site was up and running within a few days, and it has been easy to continue to flesh things out and develop from there. The subscription is very cost-effective for the services provided, and their customer service has been top-notch. Pros MemberPlanet is a very cost-effective AMS option for nonprofit professional organizations, especially ours which currently has around 200 active members. The ease of use of the site builder is very refreshing compared to several competitors. Cons Our board did not have any major cons for MemberPlanet. It met all our expectations and needs in comparison to our previous AMS. Switched from [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/) The cost for MemberClicks was becoming far too expensive for the services used and the difficulty we experienced with back-end administration. Alternatives considered [GrowthZone](https://www.capterra.com/p/124449/GrowthZone/) [YourMembership](https://www.capterra.com/p/76329/YourMembership/) Reasons for choosing MemberPlanet The affordability and suite of features included in the pro plan was perfect for us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HA Hannah A. Treasurer Health, Wellness and Fitness ### "Great Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 10, 2025 It has been very positive. We are very thankful for the prompt and individualized customer service provided! Pros MemberPlanet has had great customer service, and helped facilitate a great conference for our organization. Cons The learning curve was a bit steep for us, but this was a first for our group. \[sensitive content hidden\] was super helpful and the platform is relatively intuitive once you get familiar with the options. Switched from [YM Careers](https://www.capterra.com/p/186894/YM-Careers/) YM was super frustrating and had terrible communication. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Carrie S. C. Statewide Professional Organization Education Management ### "Member Planet Saved My Sanity" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 20, 2025 Member Planet has streamlined our membership processes and conference registrations, saving us time and freeing us up to focus on other things. Customer service has been amazing! If I have a problem, I hear back almost immediately. Pros Our members found the portal easy to navigate when signing up for our annual conference. It was easy to transfer our membership records from our old system to Member Planet. Cons We wish the website building were a bit more intuitive for transfering our previous content to the new platform. Alternatives considered [Zeffy](https://www.capterra.com/p/220131/Zeffy/) [WildApricot](https://www.capterra.com/p/76116/WildApricot/) Reasons for choosing MemberPlanet Member Planet was a better value. I also asked many colleagues and got their feedback about using Member Planet. Word of mouth! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH John H. Executive Officer Sports ### "Buffalo Creek Gun Club's Stellar Transition to Member Planet" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 14, 2024 At Buffalo Creek Gun Club, we’ve seen it all—from clunky hosting to sleek new tech, and let us tell you: Member Planet hit it out of the park! Our old Java and HTML site was like a vintage car—classic but hard to handle. Enter Member Planet: the modern, intuitive toolkit that turned our web woes into a breeze. Creating our new site was a cinch. The drag-and-drop simplicity and seamless event and member management had us up and running in no time. Integration with Box was a game-changer—goodbye, FTP nightmares! Training our team was a breeze too; within an hour, they were editing pages like pros. For clubs already using Member Planet, transitioning to their website tools is a no-brainer. And if you’re just starting out, buckle up for a user-friendly, feature-packed ride. Two thumbs up from us! Pros Super easy to use, change, add pages and publish a website. (Relatively) Easy to transition to GoDaddy - I'll eventually write some suggested adds for your documentation which worked for us. Easy to train others on how to maintain the website, make changes and publish. Box integration is ideal. Options to store elsewhere (like on GoDaddy via FTP or DropBox) would be fantastic. Cons Inconsistent documentation from the website editor and the support pages. GoDaddy transition is different and needs to be both simplified and made to be consistent across MP. Photo galleries - MP Tech Support says it's not supported and under development, but by making the gallery public and copy/pasting the gallery link in MP, it works "okay". Resolution needs to be improved as we're uploading high resolution photos, but they display as low resolution. I wish the initial photo at the top of each page could be framed or optionally made smaller and not fill the whole page on a full screen display. Again, just a niggle of mine/ours, but the feature would be really helpful. No LIVE tech support - a 5 minute phone call would have eliminated multiple emails and me trying things to get it to work (transition from GD to MP) 5. No global style sheet availability - changing buttons color, text color and border one-by-one is a pain. On simple website like ours, not so bad, but bigger websites may be difficult. Switched from [GoDaddy Website Security](https://www.capterra.com/p/234109/GoDaddy-Website-Security/) [GoDaddy Studio](https://www.capterra.com/p/234995/GoDaddy-Studio/) [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) We needed a new website. Development time, cost and an abundance of MP legacy forms inventory formed the basis of our expanded relationship with MP. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RG Robbie G. Captain - Shoreline Women's Golf Club Recreational Facilities and Services ### "Overkill for some applications, underwhelming on some features" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 February 26, 2024 It is mixed, but now leaning towards negative. I get it "free" because it is provided through my regional golf association. It does one thing well, which is to integrate with another system related to golf. I cannot customize the menu to eliminate all of the things I don't use. I have had multiple problems with broadcasts/emails, which are important to any group - communications! I frequently find problems on the weekend, but can't get anyone to look at anything until Monday. The website feature is marginal - I can make it work - sort of - but it rarely looks very good. Pros It integrates with another system required for our membership/club. Customer service is responsive, but not always able to fix issues in a timely fashion. Cons Website building is cumbersome and difficult to manage/get what you want. Email/broadcast feature is unreliable, it has unsubscribed members for no reason, recently broadcast to certain email systems just breaks, and fixes are taking days/over a week. Unavailable support on weekends, if you find something on Friday, it's not getting fixed very fast Reasons for choosing MemberPlanet Didn't choose it, it is offered to me free, but it hasn't been free in terms of the number of hours I have to spend chasing down problems Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TA Tom A. Executive Non-Profit Organization Management ### "Do your due diligance" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 February 14, 2024 Very, very poor. Aside from the non existent customer service, knowing that they have received $500 in donations and I can't get anyone to tell me where the money will be deposited to our bank acct, plus prior problems in the past, should cause someone to pause. Pros Not much, emails get stuck in spam, texts don't go through, donations don't get posted...customer service response time is poor to non existent. Cons There customer service is beyond poor. I have emailed no less than 10 times, with very canned responses. I called and left a voicemail, no return phone call - been over a week. I was told on an email that they are so backed up that they are not returning phone calls, can't make this up. I've asked for a supervisor to reach out about 10 days ago, no call. Continue to ask for a call in all communications, no one calls. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KW Kristine W. Board Member Non-Profit Organization Management ### "Good value and good product for associations and non-profit organizations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 26, 2023 We evaluated several other platforms- this one made the most sense by far, offered them most value and is a solid product! Pros Good first step away from paper and pencil that is easily understood and used by even those not completely comfortable with technology. Team is skilled and helpful. \[sensitive content hidden\] in particular is a superstar on their team. Tools are relatively easy to use and quite intuitive. I would encourage continued solicitation of user feedback and continued focus on user experience to continue to develop and grow capabilities. Cons Very difficult to customize or delete "required" fields. Customer support has strong online library so most things can be solved by a query into that library. Email submissions are also timely- usually within 24 hours. But...sometimes you have to get to someone quicker. Phone calls are sent directly to VM- regardless of which option you choose and response times are sluggish. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/131768/MemberPlanet/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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