# Page 3 | MemberPlanet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is MemberPlanet the right Nonprofit solution for you? Explore 265 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131768/MemberPlanet/reviews --- MemberPlanet 4.7 (265) [View alternatives](https://www.capterra.com/p/131768/MemberPlanet/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of MemberPlanet ## Showing most helpful reviews Showing 51-75 of 265 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DL Dawn L. President Used the software for: ### "Love MP" March 30, 2015 5.0 I have used Member Planet for several years and love it. As a back end user it is simple to set up the forms, customer service is easy to work with if you have questions and our parents love the ease on their end. We have gone virtually paperless now from a registration that just 4 years ago used about 20 pieces of paper per family. Throughout the school year we have a variety of occasions that we are able to use the platform from carnival to RSVPs on events. All of it is simple to build and the parents agree that they prefer the ease of one click to returning paper forms. Weekly we use the communication feature for our newsletter and our parents are up to date on what's happening at the school. Before Member Planet it was hit and miss; now we know exactly who gets our emails and who is opening them. I highly recommend the transition for any school. It is a great investment in the short time it takes to get to know the platform and the cost of doing business is nominal compared to the return in parent participation. Review Source Heidi L. President Used the software for: ### "This software/site does exactly what we were looking for. " May 11, 2016 5.0 Pros: Ease of use for membership adding and donation set-up. Customizable in every way. Many options for member contact. Mobile app for easy group info for members. Cons: Limited web integration. Does not support multi-language characters Review Source CP Casey P. Athletic Organizer Used the software for: ### "Supercalifragilisticexpialidocious " October 21, 2015 5.0 I like how supportive the entire service hotline has been awesome and helpful. The site is fun and creative, but whenever I faced issues, they knew how to help. The live chat system is responsive and they take less than a day to answer back on my inquiries. I have to say the Events, Donations, and Broadcast has made my job easier in organizing and funding my events. I quickly alert my group of any changes through the broadcast system which goes to email and cellphone alerts. Even though I am new to the site, I found myself enjoying all the functionalities of the website, with each tab and widget. I enjoyed how easily I was able to import my contacts through all my social media sites i.e. Instagram, Facebook, Twitter, etc. I managed to set up a clean schedule of an organized fun run and managed to raise funds for cancer awareness. Overall, I can't wait to reach the potential capabilities of the site and harness its maximum effectiveness. Review Source CB Christine B. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "non profit fundrasing campaign" April 11, 2019 5.0 We run several fundraising campaigns and events through Member Planet and the pages are easy to set up, as well as being able to review progress. The staff is always responsive to any questions we have. Pros The staff is very supportive, responsive and helpful. We had a specific idea for our campaign, brought it to the Member Planet team and they helped make it a reality! Cons I cannot think of anything to indicate as a con at this time. Review Source CA Cheri A. VP, 2015 Used the software for: ### "Everything we need!" April 2, 2015 5.0 Kudos to your developers for designing a product that is all-in-one. I am involved with a small non-profit with a small but growing membership. We've reached the stage where we need to be a lot more in touch with our membership. Being able to send emails, email blasts, newsletters, have distribution lists etc. all in one place that is SO easy to use - slight learning curve- is fantastic. We can link to our website, connect with Facebook, Twitter, etc. and take membership payments online and have them connect to our account. Any questions that were not answered in the support database were answered by phone by Patrick who was fantastic. \[ Thank you Patrick!\] For those of us who have worked with contact management systems this is very easy and for those who haven't it's a very easy way to get started. This is a very affordable product for small groups that want to be able to do big things to grow their membership. Review Source AB Angelynn B. Teacher Used the software for: 2+ years ### "I like using memberplanet. It allows me to reach people that I normally would not ." March 21, 2018 4.0 Pros convenience that it offers. We use if for collecting dues and planning events. Tickets may also be purchased. Cons I like hands using hands on manuals for easy of reading and help when needed. Sometimes I don't think it is as user friendly as it should be. Review Source PW Patricia W. Court Administrator Used the software for: 1-2 years ### "I'm really amazed at the many features MemberPlanet has to offer " March 21, 2018 4.0 Pros I like the ability I have being able to create different templates to my liking. Awesome software that memberplanet has available to users. Representative is very helpful when needed. I can call her up anytime of the day and she is willing to assist me with any troubleshooting I need. Her assistance make the program feel more user friendly. Review Source AC Andy C. HOA- Board Member Used the software for: ### "Just starting trial, but great experience so far!" September 18, 2015 5.0 In process of evaluating solutions right now. Have to say the software offers a multitude of features, each that I've tried works flawlessly so far! Customer support second to none! Upon signing up, Patrick (from Memberplanet support team) contacted me immediately and offered to answer any questions I had, and to even offer phone support. The tools for building a site and administering your group look awesome. I've set up a Box account (which is used for its document management capabilities) and the integration works great. We have already uploaded some documents successfully. Also I've tried out broadcast messages (by email, and also SMS supported) to our board members. This works great. Also have installed the mobile app on my iPhone, which is feature rich and allows most features to be executed there as well. So far a great experience! Highly recommended. Review Source AL Andrew L. Used the software for: ### "MemberPlanet is awesome!" March 5, 2015 5.0 I was referred to MemberPlanet by a friend who used MemberPlanet for their non profit and PTA organizations. I needed an online portal that would allow to create emails, surveys and shoot out payment forms all under one platform. I do not know how I survived without MemberPlanet before, but I am glad that I use it now! I use MemberPlanet to collect my league dues. The process is quick and simple. All I had to do is log in and create a quick payment form and send out to everyone who had to pay. I was also able to interact with MemberPlanet on a customer service side as well. I had a quick question about my account, I emailed them and they shot me a reply back quick. I actually did call one time as well and spoke to a very kind lady who helped me with all of my questions I had. I would def refer MemberPlanet to anyone! 5 star service all around!!! Review Source JA Jerry A. President Used the software for: ### "We have been using the Memberplanet software for over 2 years" April 14, 2015 5.0 The ATO Delta Omicron Chapter at Drake were faced with undaunting task of recolonization of the ATO charter after a 26 year of absence at the University. We needed to develop a method of communicating, receiving feedback, and collecting donations for the recruitment of young men at Drake's campus. Memeberplanet offered the tools to reach the ATO Drake Alumni / Friends and have them involved in the process of returning the charter. Last week we were notified by the ATO Headquarters the return of the ATO Delta Omicron Charter. The alumni and colony members could not have accomplished this task without Memberplanet and the platforms they provided. We knew which contingencies were being contacted and for the contingencies it made it easy to communicate and contribute to the fund raising campaign. Thank you Jerry Allen ATO Delta Omicron Alumni President Review Source Merry S. Owner Used the software for: ### "Great product. Great customer support" October 16, 2015 5.0 Very impressed with product and customer support. Almost immediate response to email. Highly recommend. Review Source IM Ihsaan M. Used the software for: ### "The User Interface requires a bit of a learning curve, but it's definitely worth it." December 21, 2016 4.0 I'm a Branding & Marketing Communications consultant and I regularly use MemberPlanet for one of my nonprofit client's email marketing and membership management. The aspects of MemberPlanet that I utilize most often in this role are email marketing campaign implementation/tracking, member management/segmentation, and event promotion. I initially found MemberPlanet to be a bit counter-intuitive in the sense that you definitely have to look at their support videos and pages to understand how to do things. It's a very feature rich software, so the layout is not always obvious. That being said, customer support is A+ quality and the training resources they make available to you are second to none. So as I said, there is a learning curve, if you can be patient with it, you'll find yourself with a feature rich membership management solution. Review Source DrH Dr. rosalind H. Treasurer Fund-Raising Used the software for: 1-2 years ### "Great communication." March 20, 2018 5.0 Records are kept in an organized manner and easy to retrieve. Pros Easy to maneuver. Answers to any concerns are handled promptly. Communicates via email or telephone call. Cons More links than might be used. Sometimes it can be confusing when there are a lot of options. The more I use the software the easier it is getting. Review Source DJ Daniel J. Marketing/Operations Assistant Used the software for: ### "Easy to use and very effective" March 25, 2015 5.0 If you are looking for a management platform that is easy to use and has all of the features that you need to manage your organization, then MemberPlanet is the platform for you. Not only does Member Planet have the tools you need(event creation, donation campaigns, easy membership functionality, email campaign creation, custom payment forms, and various communication options) but it's one of the only platforms in the member management software industry that doesn't charge per member. My web-based networking/ event organization has achieved total organization and n helps us focus on how to keep moving towards success. All of Member Planet's features are great and time-efficient. If you're looking for a platform that is user friendly, as well as effective, Member Planet is perfect. You can also try it for free! Review Source MC Molly C. Regional Finance Specialist Used the software for: ### "Allows members to be connected and simplifies communication." April 7, 2015 5.0 MemberPlanet has become a tool I can not live without as an advisor. It has made it possible for me to communicate with the 18 collegiate members I advise in a manner that is easy to use and track. Sending emails is a snap using the template I created for my group. The ability to send text messages to those I advise has proven effective in helping collegiate officers complete tasks related to their position. The best part is being able to choose when my emails and texts are delivered, meaning I can plan in advance when to send important reminders. I am also able to create links to important documents used by the members I advise so they have one place to go for all of the information they need. I recommend MemberPlanet to any organization who needs an effective communication tool for members. Review Source CM Chrischeryl M. President Civic & Social Organization Used the software for: 1-2 years ### "It has transformed our organization " March 15, 2018 5.0 Pros The ease of use, tracking of members and financial tools have changed how we operate. The financial tool has made our banking much easier. Cons If there was anything I would improve would be the mobile features. I would like to do more as an admin from my device. Review Source GB Gregory B. Director of Service Used the software for: ### "Amazing All-In-One Service " March 5, 2015 5.0 We recently decided to start using the MemberPlanet service for RotarAct Long Beach to try and simplify the many functions of our organization. We were mainly looking for a service that could easy be learned during chapter transitions and allow for consistent records. On top of these requirements, we also wanted a service that could streamline our communications, enable online fundraising/donations, simplify events and take mobile payments via credit card. I can happily say, that MemberPlanet exceeds all of ours needs as an organization and has provided amazing customer service for all of our needs. In short, we are extremely satisfied with the level of customer service MemberPlanet provides and the quality of the MemberPlanet system. Highly recommended! Review Source JR Jesabel R. President Used the software for: ### "This is a great software for non profit organizations. Loved all the features!" February 24, 2016 4.0 Pros: task and role assignments; great costumer service; when you add an event it creates a specific website; members can download member planet's app and check the group feed, events and photos from there; great to communicate with members through broadcast and email. Members already have assigned an ID and they can access their membership card from either the app or profile! You can have several administrators and can create surveys too. Cons: Website sometimes crashes and you have to get in multiple times until it works again; there is no video tutorial for member level; calendar view of events is not available; member database (and member profile) is a bit difficult to navigate and it takes to time to get used to it. Review Source SJ Sha'Terra J. Public Relations Coordinator Used the software for: 1-2 years ### "functional as a adminstrator" March 15, 2018 5.0 Pros Ease use for mass communication. The software has enhanced communication with the organization's membership Cons The only issue I have is uploading photos. The software doesn't upload all photos and error messages are given Review Source SB Samantha B. Used the software for: ### "Customer Service is what makes this company a win!" June 4, 2015 5.0 I started looking at MemberPlanet for an Alumni Association first due to its advertised features and its price. I ran into a problem figuring out how to integrate a portion of what they do onto our existing external website and a woman from the design team/customer service spent a significant amount of time fixing the problem for me. At the point that I received this help, we were only utilizing the free features of MemberPlanet. The phenomenal customer service didn't stop there. I was on the fence about using MemberPlanet for my organization, but after working with some of their team, I was 100% confident that MemberPlanet was the right choice and that I will have help and support if I need it going forward. Review Source AM Andrea M. Co-chairperson Used the software for: ### "Best online tool for group management'ever!" April 14, 2015 5.0 My high school class was looking for a great tool to be able to coordinate our reunion. After looking at several products we found MemberPlanet to have the most functionality all-in-one product! It did not disappoint'.in fact'exceeded all of our expectations. We were able to easily plan our big event, send regular updates, raise money, host a silent auction and collecting payments onsite. After the event we were able to get a quick feedback survey out and have everyone collaborate their photos together within MemberPlanet. Mobile App was a HUGE plus too! We love MemberPlanet so much that we decided to keep it going to keep our class up-to-date on the high school events and activities and future events. Review Source KW Kelsey W. Used the software for: ### "Positive Experience with MemberPlanet" December 8, 2016 5.0 I am a MemberPlanet fan! The Quickpay charge buttons, Payment Forms, Reporting, and Events/Evites/Ticketing are all great. I have yet to try Broadcasts, Surveys, and Discussions, but that shows just how many features are available. It would be great for the Email design wizard to have drag-and-drop blocks like other email programs, but since those are generally email-only programs, all of the other features MemberPlanet provides make it a worthwhile overall package. More importantly, I have received amazing service from the MP team. I always receive fast, personalized responses and even instructional videos when applicable. Rachael specifically has been a huge asset for our group. Thank you MemberPlanet! Review Source GW Greta W. President Information Technology and Services Used the software for: Less than 6 months ### "Member Plant is a great software membership platform" March 15, 2018 5.0 Easy to add or delete people. Added membership categories allows us to keep Financial, Un financial and Interested people in one platform. Can track dues through the software as well. Pros The membership categories, ability to collect profile information on each member. Newsletter like emails. Cons Small learning curve for some features. We called and had their team walk us through it with no problem. Review Source MA Matt A. President Used the software for: ### "Excellent online tools! Our association has really grown by using this powerful product!" March 26, 2015 5.0 Our association was struggling with managing our member database and being able to use one online technology to focus on our day-to-day operations. Then we were introduced to MemberPlanet through a partnership with our national organization and all our problems were solved. Since moving over to MemberPlanet we have seen an increase in alumni engagement through dues collection, donations, event attendance, email communication and overall growth by providing an easy way for our alumni to stay involved. Best of all...it was easy to implement and is simple to use. The customer service experience really helped us hit the ground running and is always quick to respond whenever we need help. Review Source JM Jim M. Worshipful Master Used the software for: ### "A revolutionary online tool for our lodge that is cost effective too! " April 14, 2015 5.0 We were looking for a cost effective membership tool to drive communication and involvement. MemberPlanet has far exceeded our expectations with a great product that includes so much functionality. In the last year we've been able to customize our brand, introduced e-communication and our newsletter program, provided regular updates to the membership on activities, sent out surveys for feedback, easily setup events and kept track of RSVP's, collected dues from members, store event photos and much more. It is fantastic to be able to do all these things with one database. We are more organized and keeping our members more up-to-date with communication than ever before! Love this product! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.