# Page 4 | MemberPlanet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is MemberPlanet the right Nonprofit solution for you? Explore 265 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131768/MemberPlanet/reviews --- MemberPlanet 4.7 (265) [View alternatives](https://www.capterra.com/p/131768/MemberPlanet/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of MemberPlanet ## Showing most helpful reviews Showing 76-100 of 265 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CK Charissa K. volunteer Education Management Used the software for: Less than 6 months ### "pretty easy transition, responsive customer service for the most part" July 31, 2017 4.0 could immediately transfer data and use system, little to no down of off time Pros It has all the features we needed plus more that I hope to learn about and utilize in the future. It processes credit cards, it is easy for me change and edit myself Cons auto pay feature doesn't seem to be easy to shut off; complaints about the credit card information being stored. Review Source SM Scott M. Used the software for: ### "general experience" April 2, 2015 4.0 I've been generally happy with Member Planet. It makes it much easier to manage a 60 person business group (than doing it manually). I've struggled sometimes making sense of certain features and just haven't had the time to go through the tutorials so relying on the intuitiveness of the processes. I tried sending a broadcast (several times) and it indicates that it was successful, but nobody is receiving it. I also wish you could universally change the time zone. Everything defaults to Pacific time and you have to constantly change this to the correct time zone. The more familiar I become with it, the better I like it so most of it is just a learning curve. Review Source GH Georgeo H. Designer Used the software for: ### "Perfect for our clients!" April 9, 2015 5.0 If you are looking for a platform that can give your business efficiency, results, and great support then MemberPlanet for you. We use the event module for virtual event allowing us to engage our clients in a unique and creative way while maintaining our brand! The broadcast/email/text function is awesome, by sending a text I know for sure people are seeing latest promotions and products! Another plus is that they do not charge a fee for the amount of people in your organization, The fact that we can add as many clients as we want definitely separates MemberPlanet from the rest of the platforms we tested out. Review Source MG Melissa G. Church Leadership Used the software for: ### "Holy Moly, They've Got It All!" April 7, 2015 5.0 MemberPlanet is an extremely easy to use platform that has unmatchable tools. Period. It certainly is a one-stop shop for all communication - from group texting to mass emailing, fundraising & payment collection, membership & event management tools. Our Church Leadership is beyond satisfied with the increased level of success & participation that we've been able to achieve amongst our various ministries. If you're looking for a quick, easy, and helpful solution for strengthening your group, then MemberPlanet is for you. We highly recommend this system to all other churches and growing organizations! Review Source DP Diane P. Owner Used the software for: ### "WOW" August 1, 2015 5.0 Just had my walkthrough with this software and I am very excited. The Customer service agent (Patrick ) was great he answered all my questions. I have been researching a new software for my group which is currently on Meetup.com. I have test-drove several of the competitors and I can honestly say Memberplanet blows them all away. It is the only software I found that has a robust event functionality that will promote growth along with a membership Administrative system that will save me hours of work each month. It's affordable price makes it a no brainer for me. I can't wait to get started. Review Source AD Alexa D. Programs Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Greg Beilstein is great! " February 22, 2017 5.0 Even though we have yet to get our MP database completely up and running, Customer representative has been an amazing person to work with! He has taken the time to think outside of the box and help us mold MP into what we need it to be! He has made this lengthy process as easy as possible for us and is always willing to schedule a call to answer questions or walk us through something we don't understand. Truly a gem in customer service! Thank you! Pros Ability to add multiple layers for banking, donations, states, national, etc. Plus, profiles for all members and forums. Cons We cannot remove maiden name and under gender we can only list male, female and other. Gender is man or woman, SEX is female or male! This is important! Review Source NB Naomi B. Illustrator Used the software for: ### "Perfect site for product sales and marketing" April 7, 2015 5.0 As a both a user and administrator on this site, I have to say I am throughly impressed. It was so easy to create a payment form for my clients to make purchases, set up and send out email campaigns with updates and specials, and even host a donation campaign for my supplies. The best part about MemberPlanet is their Android app! I was able to use the app at one of my shows to collect payments for my work for people who didn't have cash. And it was direct deposited right into my account. Can I just say that was the most convenient thing ever?! Thank you, Memberplanet, for making my life a breeze. Review Source YS Yolanda S. Educator Education Management Used the software for: Less than 6 months ### "Great Education Tool" September 27, 2016 5.0 I am a teacher and a Student Council Chair. The Memberplanet site has made organizing this years Council easy and allows me more freedom from after school meetings. Being able to access technology intrigues my kids and makes them readily available for impromptu online meetings by sharing information. Pros Ease of integration of records. Review Source SB Samantha B. Used the software for: ### "Perfect combo of value and functionality!" February 28, 2017 4.0 I utilize MemberPlanet for a small high school alumni association that is just getting started. We needed something that wouldn't break our small budget, but would also us the functionality to grow and expand. MemberPlanet has certainly met those expectations. We utilize the email campaigns frequently, the ability to create buttons for the membership page for our website is great, the donation campaigns allow us to accept credit cards and keep our look and messaging consistent, and the software allows us to easily organize members. I recommend it, especially for the price. Review Source DR Don R. Secretary Used the software for: ### "MemberPlanet is great for our Home Owners Association" April 13, 2015 5.0 Until we found out about MemberPlanet our HOA didn't have a low cost and easy to use communications tool. Now we are able to share very nice newsletter and event information with our members. Just the other day we used the text broadcast tool to notify our board of a change in our monthly scheduled meeting. With the help of training information we are coming up with new ideas for how we can benefit from MemberPlanet all the time. Thanks for offering such an inexpensive and easy to use communications and fund raising tool for groups like our HOA. Don Russell Review Source MS Matt S. President, Alumni Association Used the software for: ### "MemberPlanet is all you need to manage your organization" March 26, 2015 5.0 Manage your member contact list - check. Store photos from events and share with members - check. Manage events, RSVPs, and payments - check. Communicate with your members via a user-friendly HTML e-mail system - check. Communicate with your members via SMS - check. Integrate all aspects for donation campaigns - check. Able to also do it from a phone app - check. MemberPlanet combines all the tools you need to effectively implement your organization communication, event, and fundraising goals in a professional and user-friendly platform. Review Source EH Elizabeth H. VP FINANCE administrator Used the software for: ### "member planet is the bomb!" April 14, 2015 5.0 Ever since we started using this new format for record keeping, communications, as well as payment it has been smooth sailing. And as a DELTA GAMMA no pun intended. I have found their staff to be very generous with their time helping me and explaining the nuances of this system. I highly recommend it to any Greek organization out there currently not using it. The tutorials are easy to follow. Plus again, if you need help they are only a call away. MEMBER PLANET is #1 in my book. ----Elizabeth Hildenstein, VP FINANCE Tampa Alumnae Chapter Review Source JP Jeff P. Board Member Used the software for: ### "Amazing Member Management Portal" March 30, 2015 5.0 Member Planet brought our organization out of the dark ages of excel spreadsheets, e-mail lists and hounding members to register/pay for events. Now we are wondering why we didn't make the move sooner! We looked at several other services and were shocked to find out how much more MP offers at the same price or less than their competitors. This has saved us (Board Members and Staff) countless hours of mind numbing work. More importantly, it has allowed us to increase the effectiveness of our member communication and collection of payments. Review Source DS Donna S. Used the software for: ### "MemberPlanet made our 35th class reunion a breeze." October 1, 2015 5.0 After researching the many online software options to use including Eventbrite, as the Treasurer for our high school reunion, I recommended and used Memberplanet as our platform. The site allowed my classmates to register and pay (echeck or credit card) and receive a receipt. Refunds were also processed. The only issue I had was self-inflicted as I did not set up the bank information properly which added additional time for me to receive the payment. Great experience and recommend MemberPlanet for your alumni, sorority, fraternity needs. Review Source SR Stuar R. Pres Used the software for: ### "First time user" March 5, 2016 5.0 Through a series of events, I "stumbled" upon Member Planet. Wow what a difference it made. I am NOT someone who works with databases or membership lists. When I first looked at the dashboard I was extremely intimidated and almost moved on. However, after looking at it I thought I would just do some exploration....lo and behold, it began to make sense and was very intuitive to set up. I was so excited with my find I shared it with the Secretaries of a couple of clubs I am a part of and they also joined the "Planet." Great tool. Review Source ZG Zo G. Used the software for: ### "Brazos Valley, TX Alumnae Club of Pi Beta Phi" December 9, 2016 3.0 Excellent help when I called for help with how to navigate this website. It was hard for me to grasp some of the details, but they walked me through my problem. I'm not really computer literate, but we got the job done. It will be easier the next time. Pros I don't have to write checks and mail them in. Cons Hard for me to understand some of the terminology at first. I wasn't sure where to go in the website for what I needed to do at first. I did need to call for assistance. Review Source BR Bob R. Weather Blogger Accounting Used the software for: Less than 6 months ### "Snowbirdbob " June 21, 2016 5.0 Customer Service was Excellent and the page is set up nice. I was excited to find a website like this one. Pros Easy to use. Cons Needs to have a place to write a blog in the group section and would be nice to invite all Facebook fans to join your group. Review Source RM Ryan M. Founder Used the software for: ### "Helped a lot with communicating " April 10, 2015 5.0 I am the founder of a new sales RSO at the University of Illinois and wanted to easily communicate with my members. We have weekly meetings, guest speaker appearances, presentations, and social gatherings. In order to stay in touch and update my club with event reminders and such, I needed a system that allowed me to send emails, and texts. I was astounded to see that Member Planet was able to do both (at the same time) I would definitely recommend this platform to anyone that needs an easy communication fix for their group. Review Source PC Paul C. Ex treasurer Used the software for: ### "Many Features" April 13, 2015 4.0 Pros: This is an amazing product. I really like how our group can do everything from the website. The customer service is really nice and answered our questions in a timely matter. Cons: It has so many features that it takes a while to learn how to use the product. Review Source MR Mike R. Marketing Manager Automotive Used the software for: 6-12 months ### "Newbie, still learning" December 7, 2016 3.0 Customer Service is beyond amazing! Our rep is best customer service person I have ever worked with in my career! The site is not where we want it to be yet and doesn't function as easy as we would like but hopefully will get better soon! Pros Capabilities Cons Ease of use Review Source BR Brian R. Treasurer Used the software for: ### "Phenomenal customer service " April 10, 2015 5.0 Pros - clean look to site, the best customer service around, good layout Cons - the options for various things can be confusing. My overall impression is member planet and their staff are the most helpful, kind people I have ever dealt with. Any issue I have had they have dealt with in a quick and concise manner. The site is great to use and I have made many events for various functions we have as a chapter. My overall experience is a very positive one and I look forward to use this site in the future. Review Source MS Matt S. Used the software for: ### "Great customer service" March 4, 2015 5.0 I started working with Patrick and his team at Member Planet over a year ago. They have been nothing short of outstanding. Customer service the old fashion way. They pick up the phone when you call and have a question or need some help. Navigating our email campaign for the first time sounded daunting. They held my hand and walked me through the process. They even suggested a way to increase donations and made me look good in the eyes of the organization I volunteer for. I can not recommend them enough. Review Source AB Anthony B. Used the software for: ### "Great for any greek chapter" April 7, 2015 5.0 This platform helps my chapter stay connected in the easiest way possible. Having all of our members in the platform, with information customized by our organization helps us stay organized and efficient. Another big plus for MemberPlanet is their donation campaign builder. With our Fireman's Challenge event coming up this spring, we can easily collect donations and have a successful event without any worries. Definitely a great platform for any chapter looking to make managing their chapter easier Review Source MC Mike C. Executive Director Used the software for: ### "A winning proposition on all levels of our Fraternity" April 9, 2015 5.0 MemberPlanet's unique partnership with Sigma Chi is a winning proposition for all levels of our Fraternity. It provides the ability for members to associate with any chapters or alumni chapters they're interested in, chapters the ability to manage their membership, and all levels to be digitally involved with Sigma Chi on the international level. The integration of the digital membership experience is exceptional and I encourage all Sigma Chis and our chapters to be a part of the MemberPlanet. Review Source MH Matt H. Operations Manager Used the software for: ### "Just short of Amazing!" May 20, 2016 5.0 To any of you in the Non Profit that is still using spreadsheets, and snail mail, get a grip and move to the Cloud! Having been involved in non profit organisation management for over 20 years, MemberPlanet brings a stunning array of tools to the table, such that you would wonder how the hell you managed the organisation before. As far as support goes, nothing short of exemplary, Patrick is awesome! Got a prob, if he can sort it, it's done! MemberPlanet will seriously blow you away! 5\*\*\*\*\* Review Source Similar Products Featured ## Related categories [Membership Management](https://www.capterra.com/membership-management-software/)[Association Management](https://www.capterra.com/association-management-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.