# Optimove Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Optimove Software - reviews, pricing plans, popular comparisons to other MLM products and more.

Source: https://www.capterra.com/p/131771/Optimove

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# 

 Optimove Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Optimove

## What is Optimove?

Optimove is the leading CRM Marketing Platform, empowering marketing teams to create and manage large-scale, customer-led journeys. Recognized by Forrester as a Leader for Cross-Channel Campaign Management, Optimove is used by leading brands, including Dollar Shave Club, Entain, Papa John's, Penn National, and Staples, to maximize customer loyalty, retention, and lifetime value.

## What is Optimove used for?

[Campaign Management](https://www.capterra.com/campaign-management-software/)[Customer Retention](https://www.capterra.com/customer-retention-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$4000

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Optimove?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.optimove.com&name=Optimove)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Optimove

4.3 (3)

VS.

[4.4 (10)](https://www.capterra.com/p/148284/BlueConic/reviews/)

Starting Price

$4000

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (3)

Ease Of Use

3.9 (32)

Value For Money

5.0 (1)

Value For Money

3.8 (31)

Customer Service

4.5 (2)

Customer Service

4.3 (31)

## Optimove alternatives

[4.6 (6,014)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (59)](https://www.capterra.com/p/155737/CleverTap/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (17)](https://www.capterra.com/p/10025816/Customerscore-io/reviews/)

Starting price

$119.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[WebEngage](https://www.capterra.com/p/143401/WebEngage/)

[4.5 (32)](https://www.capterra.com/p/143401/WebEngage/reviews/)

Starting price

$1000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/143401/WebEngage/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Channel Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage various distribution channels, build relations with channel partners, and track their performance

Contact Database

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Multi-Campaign

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage multiple campaigns in one system

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Behavioral Analytics

Track and analyse user behavior within a system or network

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Optimove 26 features

Software program that continuously adjusts its behavior based on observed data

Track and analyse user behavior within a system or network

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage various distribution channels, build relations with channel partners, and track their performance

Identify customers at risk of migration and activate strategies to retain them

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Searchable repository of information about clients

Record customer information, purchase history, and other notes

Process of dividing customers into groups based on common characteristics

Combining data from different sources and providing a unified view

Create and send email blasts/campaigns

Predefined actions automatically performed on the occurance of specific events

Used by marketers and advertisers

Games or game-like elements to track progress and reward accomplishments

Ensure compliance with the General Data Protection Regulation protocols

Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding

Communicate using messages within the system

Manage multiple campaigns in one system

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Adjust communications based on previous interactions or personal preferences

Analyzing historical and current data and generating a model to help predict future outcomes.

Log and store the source of contacts/leads

View and track pertinent metrics to find patterns and gain insights from data

Reports specific to sales analysis for trends and strategies

Get Advice

We can help you find the software with the features you need.

Features

4.3 (3)

4.3

Based on 3 reviews

## Pricing

Value for money

5.0 (1)

Basic

$4,000

Per User,Per Month

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (2)

4.5

Based on 2 reviews

## User reviews

Overall rating

4.3

Based on 3 reviews

Filter by rating

5(1)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

NM

Niv M.

Project manager TL

Gambling & Casinos

### "Optimove campaign management"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 20, 2021

Optimove provide a good platform for managing your overall campaigns, analyze and understand your customers. Great support team to help you whenever you need.

Pros

Optimove platform is easy to use, high quality Recommendation Engine and great Predictive Modeling.

Cons

Make the reporting / exporting data more simpler.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Digital Marketing Executive

Insurance

### "Really good for conversions"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

November 26, 2019

Overall pretty decent. Worth investing the time into it.

Pros

The activity triggers are a really great feature. A great marketing tool for sending out personalised offers.

Cons

Some of the processes could be made simpler. The interface is also quite clunky which is a real shame.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BE

Bryson E.

eCommerce Coordinator

Consumer Electronics

### "Personalized Offers = Greater Conversions"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 26, 2018

You get more from your existing customers than you ever thought was possible. This platform helps you further understand your customers and helps create efficiencies where necessary as they move through the funnel. Things like activity triggers are very helpful when you are setting up more leads.

Pros

With this software, it is possible to fine tune what is necessary to see more outcomes with leads. While the business might have a pool of good leads, this platform helps increase revenue with truly making offers that customers are looking for. Finding the right offer is tough and is time-consuming, but this tool has been extremely helpful in focusing specifically on converting. This takes the headaches out of finding the right formula to make leads happy.

Cons

I like the setup for seeing the progress of channels, but maybe exporting data could be a little more automated/streamlined.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)