Who Uses This Software?

eG Enterprise is used by large enterprises, SMBs, government agencies, managed service providers.


Average Ratings

2 Reviews

  • 4.5 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • eG Innovations
  • www.eginnovations.com/
  • Founded 2001
  • United States

About eG Enterprise

eG Enterprise is a world leader in application performance and IT infrastructure monitoring. eG Enterprise delivers actionable answers to help solve the toughest IT problems, such as application slowdowns, downtime, code-level errors, capacity issues, and so on. Using built-in correlative intelligence and machine learning, eG Enterprise automatically diagnoses and isolates the root cause of performance problems, thereby increasing IT operational efficiency and enabling faster troubleshooting.


eG Enterprise Features

  • Baseline Manager
  • Diagnostic Tools
  • Full Transaction Diagnostics
  • Performance Control
  • Resource Management
  • Root-Cause Diagnosis
  • Server Performance
  • Trace individual transactions

eG Enterprise Reviews Recently Reviewed!


Good product though needs to add features which allow admins to disable them if required

Mar 11, 2019
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Its comprehensive and covers a broad range of technologies, certainly in terms of out environment

Cons: it can become unwieldy and i would say that it requires a greater amount of time to tweak, though this is due to the comprehensive coverage of the different technology stacks

i would also say (and this is a personal gripe)

i wanted a specific metric included for HYper V. After talking to someone within EG it was mentioned that this particular feature would not be introduced due to the nature of the feature (perhaps it was due to it causing a performance hit to the EG infrastructure) i would have liked this functionality included as it was part of the Hyper V perfmon counters and would have allowed us to manage our environment better.

I would also suggest that EG should include ALL functionality and give the Admin the ability to disable (put the onus on the admin but highlight that it may not be fully supported) again a personal gripe

Overall: Good overall

certainly gives us good insight into our environment - but i would add that some things are missing

Great monitoring software

Mar 11, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
Likely

Pros: The software can really dive in to give you a good feel of what is going on in your environment. Really helpful for receiving notifications for when there is a problem.

Cons: There are some times that we have missed a notification here and there but support has been very helpful in figuring out what went wrong. There is so much that can be done with this software that it can become a bit overwhelming during configurations

Overall: We are able to really stay on top of the servers on our network. Whether is an application server, RabbitMQ or DB2. eG can provide lots of insights in to the help of our servers