# Ortto Pricing 2026 | Capterra > Learn more about Ortto pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/131879/Autopilot/pricing --- # Pricing for Ortto [4.6 (113)](https://www.capterra.com/p/131879/Autopilot/reviews/) Write a Review! ## [Ortto](https://www.capterra.com/p/131879/Autopilot/) has **3** pricing plans - Yes, has free trial - No free version **Credit Card Required:** No ### Starter $199 **Pricing Model:** Flat Rate **Payment Frequency:** Per Month Starter plan includes: - 5000 contacts - 24/6 support (live chat and email) - Visual journey builder - Drag and drop email builder - Email & SMS marketing ### Professional $509 **Pricing Model:** Flat Rate **Payment Frequency:** Per Month Professional plan includes: - 10,000 contacts - Branded sender ID for SMS - Mobile push marketing - Dynamic Content - Landing Pages ### Enterprise Request a quote **Pricing Model:** Other **Payment Frequency:** Per Month Enterprise plan includes: - Dedicated success manager - Email deliverability consultant - Custom setups for large volume sending - Service level agreement (SLA) - Custom user roles & permissions ## Popular alternatives to [Ortto](https://www.capterra.com/p/131879/Autopilot/) Looking to learn more about Email Marketing software similar to Ortto? 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Value For Money[4.4(113)](https://www.capterra.com/p/131879/Autopilot/reviews/) Pros Cons [Read All 113 Reviews](https://www.capterra.com/p/131879/Autopilot/reviews/) Read Full Reviews Below Idir Y. Founder Computer Software, Self-employed Used the software for: 2+ years ** Overall Rating 1.0 ** Ease of Use 4.0 Customer Service 1.0 Features 5.0 Value for Money 3.0 Reviewer Source Source: Capterra May 18, 2026 "Falsely accusing of going over usage; do not recommend" **Overall:** It used to be a positive experience until they decided to quietly delete grandfathered free users from the platform by lying about their reasons, I wasn't even warned or anything, just deleted my data and falsely accusing me despite having all the proof directly inside my account but chose to ignore it. **Pros:** They have many features that you would need such as inbox, support widget, knowledge bases as well as the most important ones such us multi channel automation and email, it is a complete platform. **Cons:** The handling of grandfathered users is extremely shady and the support team is unfortunately unhelpful. I was a user of Autopilot before it was rebranded to Ortto, for years I had no issues and kept using the knowledge base feature, and one day they closed my account accusing me of going over the limit for 3 months, I only had 1 contact and it is shown in my usage report, but they told me I had 100,000 contacts and for that they decided to close my account and claiming they cannot view logs to confirm. Leni N. CEO Internet, Self-employed Used the software for: 2+ years ** Overall Rating 4.0 ** Ease of Use 3.0 Customer Service 3.0 Features 3.0 Value for Money 2.0 Likelihood to Recommend 50% 5/10 Reviewer Source Source: Capterra November 17, 2022 "Autopilot is going the wrong direction" **Overall:** I've been using Autopilot for years and was a big fan of the good old Journey. I was really excited about the new platform. The data integration and visualisation was promising. I was shocked when they rebranded to Ortto after so many years out of the blue, and even though the new platform does have really nice features, overall it has way too many bugs and shows inconsistent results all the time, making it worthless for KPI measurement. I am also not a big fan of how they have changed long time features, like dropping integration with Typeforms and locking in features, like removing SMS integration with Twilio, for example, forcing us to buy expensive SMS packages from them.Also think the new limits are too low. The email "allowance" is low, and you will end up paying extra every month. **Pros:** Interface and automation capabilities. It's clean, easy on the eye and most of the time, easy to find what you're looking for. **Cons:** The new platform has huge number of bugs and it's showing inconsistent data. Even within the app itself, you will see different results in different parts of the platform. Some results are very inconsistent, like for example, WooCommerce sales for a campaign reporting a much different number than the campaign. **Reasons for Choosing Ortto:** I've chosen Autopilot. I was forced into Ortto. Not liking where it's headed and already started looking for alternatives. Vendor Response By Ortto on November 23, 2022 Hi Leni, Thank you for leaving a 4-star review. We are happy to hear you are enjoying Ortto's interface and automation capabilities. Our Support team has been in touch in regard to the data inconsistencies you were seeing, we are here to help if these problems persist. We do have a Typeform integration available to our users, you can find more information about this here: https://ortto.com/integrations/typeform/ If you would like to set up a demo to walk through the Ortto platform and discuss features like SMS, please reach out to our team on chat or help@ortto.com. We would love to show you around the platform and ensure you are able to make the most of all of Ortto's features and capabilities. Thank you for being an Ortto customer. [Read All 113 Reviews](https://www.capterra.com/p/131879/Autopilot/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)