Who Uses This Software?

Companies with 10-50 employees find Gusto to be a delightful, easy-to-use online payroll and health benefits platform.


Average Ratings

388 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $45.00/month
    See pricing details
  • Pricing Details
    See Gusto's product plans at http://gsto.co/gstopricing
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • Gusto
  • gusto.com
  • Founded 2011
  • United States

About Gusto

With the best payroll for small business, plus workers comp, benefits, 401(k), and HR tools, Gusto makes it easy for you to pay your employees and take care of your team. 9 out of 10 customers say Gusto is easier than other payroll solutions. Automatic payroll filings, W-2s, 1099s, unlimited payrolls, and direct deposit come standard. Plus youll get stellar support and expert advice when you need it, by phone, email, or chat. Join the 60,000+ businesses in all 50 states that choose Gusto.


Gusto Features

  • 401(k) Tracking
  • Attendance Management
  • Benefits Management
  • Check Printing
  • Compensation Management
  • Deductions Management
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Self Service Portal
  • Tax Management
  • Vacation / Leave Tracking
  • W-2 Preparation
  • Wage Garnishment

Gusto Reviews Recently Reviewed!


Capterra-loader

Their support team is amazing!

Jun 22, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: When I was researching what I needed for my company Gusto came highly recommended. Their support team was amazing in answering my questions

Cons: I really did love the software ultimately it wasn't the best for my company but if I can I will move to it when it is viable.

Overall: Support and software were amazing!

Tool that makes life easier in terms of the factors and Payroll.

Jun 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I am very happy with this software mainly because it is simple and easy to use and because through the broad capabilities in its functions it allows me through its systematic process to keep a clean payroll characterized by the accuracy of the calculations.

Cons:
There really is not much I have to say about this software, because it really covered my needs.

Great payroll experience!

Jun 21, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: They take care of all of the steps of payroll including state and federal taxes which was a great benefit to have as a small business. They also have great customer support - very helpful, friendly and fast response time.

Cons: I wish they had an app that I can use. I also wish there were a bit more new features. I also wish you can mass update everything at once. Like for instance I needed to update one thing to all of my employees and had to manually click into each one. But i guess that's why this is probably better for smaller companies

Overall: I used it to cut employee checks. It also stores their paystubs an work history which makes it very easy to access if needed. It's important for us to keep track of payroll & benefits for our small business.

Payroll services at your fingertips, anytime of the day

Jun 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Cloud based payroll services, employee benefits and human resource management solutions for businesses.

Cons: Starts at low price and goes up from there. Really could be more inexpensive, since you are entering the data yourself and not involving a human on the other end.

Overall: Easy to run payroll, save time and makes things more efficient

Best Payroll, Benefits and Human Resources management company!!!

Jun 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the look and design of this site. They really break everything down easily and make it simple for you to see everything you want to from how much PTO you have left to what you could have gotten with your salary for the year so far. Its fun!

Cons: At the moment I have no major complaints. Probably the only thing would be if they could create a mobile app with some of there features for on the viewing, like checking your paystub.

Small Business Owner Indefinitely Looking for Payment Processor

Jun 21, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money

Pros: We are a business who has a small number of employees (5) and mostly use contractors (60+). It's great that this software allows you to pay both, because that can be hard to find. The software is user friendly and easy for our payroll processor to navigate.

Cons: No ability to submit invoices or track time for contractors, requires a separate software for us to just manage that aspect of it. You can only pay a single lump sum each pay period, no ability to break down payments, indicate reimbursements, or identify separate line items.

Easy way to do payroll

Jun 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I really liked the interface and how easy it was to use as a user. We used Gusto for about a year and it was always easy to navigate

Cons: As our company grew, Gusto didn't scale very well and then when we branched out internationally, we had to make the switch to a different platform because of the limitations.

Good Payroll Service with pricing that's hard to beat

Jun 20, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Super easy to use interface and they make payroll dead simple.
The pricing is also very fair as we only found one competitor to be close and we would have had to pay the annual fee to match it.

Cons: The one feature we really felt we were missing out on what the ability to add in owner's draw/dividends to our payroll checks. We are setup as an S-Corp so we do this on each payroll but it would save us an extra step and the competitors software allows you to do this so there really isn't any reason why they couldn't add this. It would save us another extra step in bookkeeping and tax filings.

Very Reliable

Jun 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It very reliable and super easy to use, lesen my time to work regarding everything with my business.

Cons: I dont think there is so far, it all works really good to me. And it's effective with me managing my business.

Overall: Heya

Gusto was great for making payments and preparing tax forms

Jun 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It provided an easy portal to manage pay stubs and tax forms for our small team of contract workers.

Cons: Nothing stood out that I really disliked about this software. It worked well for what we needed it for.

Overall: Easy payments

I think this is one of the best software programs if you have to do payroll and filing

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: First of all I believe Gusto is more user friendly than any type of Quickbooks related software program. This program will literally keep your payroll organized and on point It actually gives me the exact amount of payroll that I owe every other week which helps me stay on track and eases up some of my frustrations crunching numbers and physically doing it myself. It literally does everything for you once you have the specific information entered, especially filing and organizing your payroll

Cons: It is priced a little bit more than similar programs but that is ok because I know for a fact with everything you ever buy that you will always get what you pay for. You want to be cheap, you get cheap software that you have to replace or winds up being junk, you want to spend a little extra your not paying out the butt later on new software.

Overall: Awesome software for keeping your payroll on point and it also allows employees, contractors etc etc to look at all their past payroll history any time they want. You can handle all kinds of situations with this software including notifications with money deposits, or if you need to turn in a time off notice you could do it through this software,

Capterra-loader

Easy and affordable payroll service

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: ease of use and the integration of third party services to enhance my HR and benefits for my employees.

Cons: Sometimes support takes a while to get to your issue. The notes field is very limited if you wish to do any detail. There is no way to withhold money from a check so it is documented.

Overall: compliant payroll services at an affordable rate.

Awesome payroll support for small businesses.

Jun 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Gusto is a perfect and easy to use payroll portal both for employer & employees. It has a self on boarding system, for employers to send new hires their offer letter and paper work through its portal. Employees can easily update their address, direct deposit info, withholding all in one place. Previous month¿s pay stubs can also be accessed easily. Employees can easily load W2 directly into turbo tax through its website. One can also keep track on the taxes paid. Gusto also offers detailed description and helpful tips of required information to be inputted. Its editing process is also very simple & straightforward when any changes need to be made to employee info or business features.

Cons: Gusto seems overwhelmed and unprepared for the renewal period. Also there is no invoice function, so contractors cannot submit an invoice and have their managers approve it. A separate system for contractors for invoicing needs to be maintained. Also Direct Deposit should be little faster. Customer service is also not that good.

Capterra-loader

It is the payroll software preferred by the company!

Jun 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The Gusto application helps clarify all payroll processes, from hourly payments, overtime payments, bonuses of all kinds for employees. Avoids confusion and manages timely management, which has made it the preferred software by the company

Cons: So far we have not found any conflict. The application so far has worked well, has no technical problems. We are happy with this product!

Capterra-loader

Gusto makes payroll processing fun!

Jun 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is extremely user friendly. I run a small non-profit, and the online onboarding process for new employees has reduced my paperwork significantly. Employees can access their own accounts and make changes when needed. The reporting features work well and give me all of the information I need.

Cons: While the fees for processing payroll through Gusto are very competitive with other vendors, my organization could use a reduced pricing structure specifically for non-profits or based on size.

Overall: Reduced paperwork, greater efficiency, more transparency, and better reports

Game Changing Software

Jun 18, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: This is a true all in one payroll solution! The ui is gorgeous and easy to navigate, it is incredibly easy to connect with customer support within the dashboard.

Cons: A lot of businesses function with not only employees but 1099 freelance contractors and unfortunately you are not able to put them in the Gusto system.

Greatest Application for managing time off and Payroll.

Jun 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I have a portal that I can log into and manage my requests for time off and see how much is available and do not have to rely on someone to keep track and tell me. Also that I have access to all my pay stubs. It makes it alot easier to manage.

Cons: I really wish that they had an application for my cell phone. It can get annoying having to click through to a website. Other than that the program is great!

Overall: Ease of use when needing to access your paystubs, paid time off, and other available benefits.

My employer uses Gusto and it's streamlined the payroll!

Jun 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super simple setup and just plain works. Payroll has always been such a hassle and this makes it easy.

Cons: The interface can be a little confusing for employees signing up and could use more explanation for certain sections.

Benefits and paycheck information, all there.

Jun 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how simple it was to use and transparent on when you're getting paid, how much, benefits, etc.

Cons: The information about the taxes when signing up was a bit confusing. I feel like there should of been more info during the onboarding process.

Capterra-loader

Amazing HR software

Jun 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use this HR software to manage a small team that works in a foodtruck on weekends. This is so easy to use and the price is very competitive. Love it

Cons: I don't know why exactly and the customer support didn't know neither, but sometimes it gets very slow when I have to create a new profile. But it doesn't happen that often

Gusto has been a trusted payroll software. In my dealing with them they have been professional

Jun 14, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The interface is pretty straight forward, staff set up is legible and the api works well with other software apps like FreshBooks.

Cons: the pricing is tough to justify to potential users who are starting out with the whole payroll features.

Capterra-loader

Easy to use and great support

Jun 14, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is a simple to setup, use, and to fix problems. There is a lot of customization and the support is great.

Cons: Not much to say here. They help with a lot of things. That is not to say there aren't flaws or areas to improve, just nothing that really comes to mind.

Overall: Simple payroll

Capterra-loader

Gusto makes payroll and benefits simple.

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: I like that my entire employment information is stored in one place, while benefits have been easy to manage.

Cons: I wish Gusto managed more of HR like requesting time off, bonuses & things that are related to HR so I don't have to login elsewhere.

Stylish interface and easy to find what I need

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Honestly, I really like the magazine-esque approach to their design on the site and in emails. It's easy to find what I need (paystubs, etc) and I enjoy interacting with both because of the design. I like their "Hooray, you got paid" emails.

Cons: It's a small thing but, while, I appreciate the "you could've bought x" with your paycheck (usually silly things like "pounds of bananas") I feel like it kind of trivializes the effort that went into earning that income.

Really enjoyable experience thus far

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I love the emails I receive when I get paid. They are full of energy and whit. It makes payday even more enjoyable!

Cons: I wish this platform was a one stop shop that encompassed all my benefits. They are really good with paychecks, but I'm sure there is more I could be getting out of the system that I don't utilize.

Overall: It's a fun, easy to use system, but I depending on what we pay for it, I'm sure there is something we could replace and not be heavily affected.

Gusto helps small companies to be compliant and worry free

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Very easy to use 2. Guides you step by step to onboard a new employee 3. Running payroll is very easy 4. Gusto takes care of filing new hire reports to the states and taxes both federal and state.

Cons: I wish there was a way to issue 1099-Misc to lawyers and other freelancers who help us on demand. Monthly fees add up to an extra expense for a small startup.

Great tool for smaller companies!

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money

Pros: It's dead simple to get set up and running. It also projects a very nice image to employees in the paycheck emails.

Cons: There are some features missing when you hit 15 people. It's been suggested that that's about the time to migrate to a more fully featured system

Beautifully designed and great user experience

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Extremely friendly interface, that makes running payroll a breeze and somehow a bit enjoyable. Running reports, and providing access to employees is also very easy. Customer support is good.

Cons: We've had a couple issues in terms of misinformation coming from their team about start dates for employees switching . Customer service was friendly, but the misinformation created more work and stress, which took coordination on our front to work with them.

Doing payroll in easiest way!

Jun 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Gusto is an online HR Service that focus on Payroll, HR and benefits. Gusto automate the process of payroll therefore simplifies the task of computing payroll. Gusto also has HR experts that can be easily reach when you need them.

Cons: The service is via subscription. Gusto offers a 1 month trial so you can fully assess and get familiar with the system.

Capterra-loader

If you like the pain of Payroll Don't hire gusto! They make payroll seem non-existent!

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love, love, love that i can export emplyee hours from T-Sheets into Gusto with just a few clicks. I love that my employees can go onto Gusto and make changes to their own account for tax purposes and time off requests.

Cons: This isin't really a Con but since i've only been using it for a few years but I can't help but wonder if everything is getting done. Customer support reassures me that the IRS is getting my payments but they make everything soo easy it seems to good to be true!

Overall: An all in one solution for payroll has saved me time and an insane amount of money. I can't say enough about how excited I am that technology like this exists.

One-Stop HR, Benefits, and Payroll Services! (Plus more.)

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Gusto has a clean UI that is intuitive, attractive, and organizes/manages all of the HR/Payroll information needs of our company. I've only had positive experiences with on-boarding, benefits rollout, and payroll is not complicated.

Cons: I don't have any negative feedback for Gusto at this time - thankfully I haven't had any issues as of yet. (If I really had to reach I'd say that some of the "flourishes" and animations are a little extravagant, but I think its cute.)

Great, and easy to use.

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to keep track of current and previous paystubs. W-2's are also in that account as well. You can have your paycheck split to go into multiple accounts.

Cons: You have to wait until after your direct deposit has been added to your account to be able to view your paystub.

Gusto has been super helpful in allowing me to keep track of my pay stubs.

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that it gives you an overall history of pay stubs and lets you download and print them out whenever you need to.

Cons: I wish it would be able to alert you of your upcoming pay stub. I know this is probably a little more difficult to accomplish, but it would be nice to be able to log in the day before and see what your check for tomorrow will be.

Overall: I'm able to take a look at my pay stubs in a way more convenient way than I was used to.

Capterra-loader

Gusto software was suprisingly easy to use they had various options on how to pay your employees .

Jun 13, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Can set payroll on schedule so everyone gets paid on time. Employees can submit there own information with there own login. Able to submit your taxes much more quickly. You can also sync other accounting softwares.

Cons: So far haven't had a chance to try out more of its uses but I'd say for know there are no problems.

An amazing alternative to Paychex

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Gusto is so simple to use and leaves the onboarding up to your employees and contractors, which is a huge time-saver and eliminates the worry of entering in any data incorrectly. We have been using Gusto for almost 1.5 years and have never had any issues with processing problems or timely payments - in fact, they have jumped in to help us run payroll in a jam after missing the cut-off time (which is only 2 days within a certain amount of funds.)

Cons: The only real issue we have had is occasional notices from states that we have missed some payroll taxes - but Gusto customer support is extremely quick to respond and able to provide whatever documentation needed to dispute any errors on the state department side.

Gusto is extremely easy to implement and use, I would recommend to all companies.

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how easy the interface is to navigate. The interface itself is very intuitive and It's very easy to request time off, whether it's sick time or PTO. I also like how it shows the rate at which your PTO is accrued, along with showing the user how many hours you have remaining for the year.

Cons: My least favorite aspect of Gusto is that there is no smart phone application. It's not difficult at all going to gusto.com on my phone, it actually works great. It would just be convenient if they had an app developed.

Capterra-loader

We picked Gusto after going through many HR software. It is EVERYTHING!!

Jun 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We can add employee files, we can communicate with our employees through Gusto. We also can run payroll entering basic information and they do everything else!! It is a proactive software!!

Cons: There should be a Gusto app. For the on the go business owner, for the one or two man team that have wear many hats, havingbit at our fingertips would be great

Overall: I learned a few things I didn't know. I am able to go paperless with a lot of the paperwork that is involved with having employees.

Really good and friendly

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We love this software because we can pay for every employees more easy than other software. Its easy, friendly and every person is happy using Gusto. We need less time at the moment to pay and time its the most important thing in this moment for us.

Cons: The only thing that we have to say is that Gusto doesn't have an app for iOS but is the bad thing that we think about.

Great overall, simple and clean interface.

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use! Extremely clean interface, support is top of the line! If we've had any issues with payments they have helped us right away.

Cons: Nothing bad about it! I can't think of any reasons why we would switch. Gusto is a great product and everyone at our company likes it.

Very pleased with the software after switching from Quickbooks payroll.

Jun 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Hands down the feature we are most pleased with is the email portal. Every employee is able to login into their own personal page to obtain personal payroll information as well as make changes as needed. When you have 70 employees, it's one less thing that we have to worry about come payroll day. In addition to being able to pay taxes and e-file forms directly from the software, it is a must have for any medium to large business.

Cons: I can honestly say there is not a whole lot I would say we are displeased with when it come to this payroll software. We just switched from Quickbooks payroll, and are much happier with this program.

Overall: It makes payroll with a company as large as ours much easier. A number of features not offered with the Quickbooks payroll we were previously using.

Great Tool & I Miss It

Jun 11, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It was very simple to use. I liked how easy it was to get on there and help determine what amount of my paycheck I wanted in different accounts. I currently use ADP and I can't stand how difficult they make the whole process. Gusto is simple, which is great.

Cons: There aren't many cons to this software, I thoroughly enjoyed my time using this software. Once again, I truly miss using it.

Capterra-loader

Definitely one of the better payroll systems I've used

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: From a user's perspective I loved Gusto, although my organization no longer uses it. Easy to navigate and pay stubs were a breeze to get ahold of. The emails notifying me that I had been paid were great and provided great visibility.

Cons: I was not personally involved in the decision to move away from Gusto, but apparently their weak spot was when it came to scaling for a larger organization. They were not the right fit as we moved above 50 employees. From the user's perspective though I had no complaints.

Overall: Easy to request time off, access pay stubs, receive notification I had been paid.

Gusto is great

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Our company used Gusto when I was hired - I love the ease of use, and how great the navigation is. Nothing was confusing!

Cons: I honestly don't think there is anything that needs to be improved - I loved using the platform, and it made payments/benefits easy to find!

Love being able to still have access even after a year!

Jun 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Gusto makes it easy to pull your tax docs, view your sick and vacation time, keep track of raises and bonuses, and get notified of paydays! Love the notes on every email!

Cons: I really can't find anything to complain about! Gusto was an amazing tool to use as a work-from-home type, and I'm thrilled to know about it!

Overall: Even 6 months after being laid off, i still had easy access to all my pay stubs and tax documents, neatly organized in one place!

Capterra-loader

Gusto is the best computer solution in terms of human resources administration

Jun 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It has an excellent and simple user interface and navigation system, offer the best employee registration system, allows to create separate payments by contractors, offer a strong and comprehensive reporting option

Cons: They do not provide support on weekends, Only allow two payments previously established per month, Very weak user board with very few options

I love Gusto! It is such a fast and easy way to manage your paychecks and W-4 form.

Jun 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. The ability to see pay stub whenever and wherever you are.
2. The ability to split your paychecks between accounts by percentage or amount.
3. The ability to change my W-4 form whenever I would like.
4. The portal is extremely easy to use and navigate.

Cons: As a user of this product I do not have anything to complain about this software. It is so easy to use and even has some fun facts as to what you can buy with your paycheck!

Overall: I get the option to split my paycheck very easily. I can change my W-4 form at anytime. I can go and see/download previous pay stubs. I can also see paid holidays and paid time off hours. I love this software and would recommend it to anyone!

Capterra-loader

Changing the way we pay our employees!

Jun 08, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the ease in which I can see all of the available forms, paychecks, employees, and pay stubs right on my dashboard!

Cons: The date my employees ACTUALLY get paid changes ALL the time and it's very frustrating. We have had a handful of issues with pay rates being messed up as well.

A really easy to use software

Jun 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: As I said above Gusto is a very easy to use software for Human Resources. And it is not that expensive for its type.

Cons: The only bad think I can think of is that if you have used another kind of Human Resource, Gusto can get a little tricky to learn.

Easy way to get paid and have all my paystubs in one place

Jun 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the weekly reminders delivered via email where I can get an exact breakdown of my pay and all my history in one place

Cons: Once you go to the website it can be a little hard to navigate to find your stuff but once you do its not too bad

Overall: One place to look for all my pay information and a break down of my hours and pay per hour extremely user friendly as I am an employee and easy way to manage my pay

Gusto makes my HR role enjoyable!

Jun 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how Gusto incorporates all elements of HR into one beautiful platform, and the ability to add all of our onboarding processes and documents makes new hires a breeze.

Cons: I do wish there was more flexibility with the Time Off policies for things like parental leave. Other than that, no complaints!!

Overall: Unifying all of our HR elements into one platform.

Capterra-loader

Amazing payroll system.

Jun 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: They handle all the hard work for payroll,
Love the user interface, it's one of a kind!
It is also very easy to use.

Cons: I really think they could use a mobile app.
Other than minor bugs, I really can't come up with negative feedback. It's simply the best payroll system.

Overall: Efficient Payroll!

Gusto is super easy to use.

Jun 06, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Everything I needed to track my paychecks, get tax documents, etc. was all online and really easy to find.

Cons: My former employer used Gusto so I don't know of any possible downsides on the employer end, but as an employee,I did not come across anything yet that I did't like about Gusto.

Easily setup, great interface, decent value for money

Jun 06, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I like how easy it was to setup; the company does a great job of keeping the regulations and tax information current for all locations where we had employees

Cons: The pricing model is cumbersome. It's very valuable for a small team, but the pricing doesn't scale well, which I suppose is by design. HR software is not easily ripped/replaced.

Is a software to manage payroll of small and medium companies and manage payments

Jun 06, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: It is an important software in the administrative part of the company because it allows you to better organize payments to your employees in a more efficient and organized way

Cons: It would be better if it were a software for large companies and thus better enhance its functionality in the part of payments and bank transfers

Overall: It has allowed me to be more organized in my payments and be up to date with my employees to pay the corresponding payroll

I receive my benefits and payments through Gusto.

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The interface is very simple, and all the functionality is right there to use within one or two clicks. I also use the automatic donation feature, and I am very happy that Gusto takes care of the tax implications automatically.

Cons: It is incredibly difficult to find something I strongly dislike about this software. The site is well designed, the functionality seems complete, and I have not experienced any bugs.

Overall: I can easily track my payments, my contributions, and my benefits. The website is very easy to navigate and well laid out.

One-stop shop for everything payroll related.

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like how Gusto is extremely easy to use, on both employee and employer sides. From the employer perspective, it is only a couple steps to get a new employee or contractor up and running. And Gusto handles all the paperwork which is fantastic!

Cons: There really isn't anything that I don't like about Gusto. It is extremely easy intuitive and painless to use!

Overall: Biggest benefit: Being able to correctly and easily run our payroll so we are compliant with all laws!

Capterra-loader

Gusto is a software that can makes payroll, benefits and HR stuff easily!

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Provide a user friendly system that is easy to use.
Can create automated payroll easily.
It does save a lot of time for us because it can manage time off calculations, year-end forms, etc.

Cons: Pricing might be a little bit high for larger clients, but is good for small and medium structure size.

Super useful for payroll payment

Jun 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What we like most about this software in the company is that it is easy to use for all employees, therefore no training is required by the work team. It really is very simple. It is very useful for the payroll paqgo and I can access it whenever and wherever I want.

Cons: It would be good if the payroll payment system is integrated at least 4 days before the payment date. The cost is a little high, although once you buy the software you can take advantage of it.

Overall: Really this software is very used and with good results in the company, we do not have to worry about how tedious it is for HR to pay the payments to the employees.

Brings power to the employees

Jun 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Gusto makes it easy and fun for small/growing businesses to track their paychecks. Coming from a larger company who used another system, it was really difficult to get any insight into my compensation. Gusto puts the employee in control by, for example, making it really straightforward to see past pay stubs or access insurance information.

Cons: I don't like receiving the payday email, as my paycheck dollar amount is displayed on a large screen for many people in my office to see. I wish it were easier to disable these notifications in settings or have the default setting hide this dollar amount.

Used this to be paid for Contracted Services

Jun 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: Very easy to track my payments received from an employer I worked for as a contracted position. Additionally, it was easy to retrieve my tax information at the beginning of the year (1099).

Cons: What I didn't like about this software as a user was being unable to see the number of hours I worked. I could see my total amount paid, but it would have been nice to see the actual breakdown of my hours or at least even the days I worked. It would only show my paydate and amount paid. I guess this would be useful if you were being paid a lump sum amount for a service. I was trying to keep track of my days because I would need to indicate my mileage.

I love gusto makes getting paid so easy!

Jun 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ease and way they sent out information its all super easy to navigate with fun little tips and quotes

Cons: Nothing, really provides everything I need when it comes to my paycheck everything is easy to find once you click the gusto link in your email takes you straight to your profile cant think of a con honestly

Overall: Ease of knowing exactly what is going on with my paycheck and seeing all records in the same place.

Capterra-loader

Gusto has been a software that has helped to my enterprise in human resource management since 2y ago

Jun 01, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: What I like the most, is the dashboard ant its elements. It is really easy to use and and easy to understand.

Cons: Sometimes it got stuck, but maybe it is because of the gadget you are using. The colors (theme) is pale, sometimes we need some fun for the eyes.

Overall: I could enhanced some tools in my enterprise. Human Resources Management is less complicated and more secure.

Payroll and HR manage under one roof

May 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: you can manage and track payroll and HR under one roof and its a complete package for mid level businesses.

Cons: Small size teams so support is less ,But i never felt disappointed as they still work hard to solve issue any time.

Good looking site

May 31, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The information is organized well and it's fairly easy to find what you're looking for. I like the "Reminders" section and that the site highlights key upcoming dates. Helpful info is put right in front of me.

Cons: It sometimes takes the site a few seconds to load my dashboard after I've logged in. Wish it was a little faster to start up.

Overall: Pleasant looking site that organizes the key links I need

Not a fan

May 30, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: It really wasn't what we were looking for when we gave it a try. We wanted something innovative that could time track our employees better and have a good founded software but didn't work out with them.

Cons: The reason I mostly would be not in favor of Gusto would be their Customer Service. They are always discontent and never go the extra mile to help you. And for that reason and many others, we got out.

We use this for payroll and it is functional and intuitive.

May 29, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that it is easy for all employees to use and doesn't require any training or explanations. It's very straightforward! I really like the reporting.

Cons: I haven't encountered any issues yet. The only suggestion would be to have some sort of text message alerts when we get paid.

Overall: It's easy to use!

Capterra-loader

Phenomal product that has made employee management much easier

May 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a small business, payroll and employee management has always been one of those annoying aspects that comes with the territory. However, since switching over to Gusto, I know longer have to field requests for old paystubs, spend more than half an hour on payroll, and worry about deductions. And best of all, I can access it from anywhere, and it makes direct deposit setup for our employees so easy!

Cons: My only wish is for my integrations, and, unfortunately, some of the benefits packages that Gusto integrates seamlessly with aren't available in my state.

Overall: It makes managing payroll, deductions, and employee management much easier. And when we hire new team members, the onboarding process with Gusto couldn't make things simpler.

Capterra-loader

Best of Breed Payroll Software

May 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Makes it as easy as possible to do payroll and has a very intuitive and easy to use interface. Also have appreciated good customer support.

Cons: Payroll is tough, and I would appreciate having easier phone support. I've stressed out before feeling like I can't get through to someone by phone, I think. Perhaps this has been fixed.

This is what perfection looks like.

May 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Gusto has a really easy-to-use interface and it was super simple to get set up. I get emails for each pay period and I can see all of my benefits clearly.

Cons: Nothing to complain about. It's a simple software that does what it's supposed to do and that's exactly what I need.

Excellent for payment system

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use and very useful, It helps us control our payments, establish periods to make them and plan them

Cons:
So far all good, it helps us a lot and surely there are more aspects that I must learn to improve its use.

Capterra-loader

Great for start-ups and SMEs

May 24, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Gusto is really cool as it combines basic HR functions and payrolls. Extremely important for SMEs as it allows the firm to cut back on HR costs significantly.

Cons: There isn't much to complain except that the payroll system needs to be run at least 4 days to the d-day.

Overall: Must emphasize that HR + Payrolls are really easy to manage when using Gusto

Makes getting paid from my employer easy!

May 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Gusto is easy, quick, and simplifies everything. When I receive an email saying payment has been initiated by my employer, payment goes through within a couple of business days!

Cons: Nothing. I don't see anything wrong with it at all. It makes things easy for the employee and the employer (I'd imagine).

One of the good cloud based payroll solution

May 23, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Gusto is best for human resource management solution and cloud-based payroll solutions for employees

Cons: One of he main con is no proper customer support as we work with multinational company we need to prepare report for external use anytime but sometimes it's getting delay becasue of customer support

Capterra-loader

Personally I do not recommend Gusto

May 22, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Gusto made great payroll and simple tax adjustments, because it was worth the time and money.
The way the system is designed is good compared to other companies, but I still do not recommend it

Cons: Gusto has limited customer support. They are almost impossible to contact and do not receive phone calls.

Overall: management of payroll and taxes

Absolutely love Gusto!

May 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is so simple and intuitive to use. The customer service is great and it is so surprising how something that is traditionally so complex is made simple.

Cons: Honestly I have had no complaints, everyone I have interacted with has been great. I recommend this to everyone.

Overall: Automated payroll and integrated health benefits management.

Great for Small Business Payroll Needs

May 22, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: The ease of use is probably the best part of this platform. If you ever run into any issues, the customer service response rate is fast!

Cons: No complaints here! I do wish they had an app for easy access on the go but you can access the site on your mobile device.

I used this when I was working as a contract worker/consultant for a small company.

May 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was uplifting, cute, straightforward, and worked. It was very engaging and I appreciated the ways that Gusto attempted to create a 'community' around it's software and the work team.

Cons: It was a little annoying to set up and initially fill in the initial paperwork/profile. Other than that, I really have no complaints about Gusto.

Overall: It was an easy and streamlined way to keep track of my pay schedule and check it for accuracy.

Great System To Manage Payroll

May 22, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: It makes it very easy to sign documents for all the employees and it's also easy to manage payroll with this service.

Cons: I had a minor issue with state tax, it was not Gusto's fault but the way they were going to fix it was very complicated and they didn't explain it very well.

A well organized place to view all things HR

May 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Gusto is nice because it organizes all of the important payroll, insurance information, and other HR documents, and makes them easier to find. As an employee, I just want to be able to find what I need without having to dig around, and Gusto makes that easy.

Cons: Hard to find anything that's not to like. The design is nice, navigation is simple, and it provides me all the information that I need.

Very easy to get paid via Gusto

May 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Intuitive user experience and email notifications. It's easy to read and see the breakdown between wages and reimbursements. It's also easy to for the user to change the direct deposit account

Cons: Gusto is very intuitive. There are not any obvious shortcomings from the user experience. Pricing, monthly per user could be costly for companies.

Capterra-loader

Easy to use, easy to navigate, very simple software to understand

May 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've worked with other payroll systems in the past, as a 26-year-old, gusto is super simple to understand and navigate.

Cons: there's not much I dislike about gusto, if I had to choose, it would be the fun facts listed when looking at my annual income.

Overall: It's easy to look and understand my paystub, it's very easy to submit time off. I've worked with other payroll software in the past, and gusto is easily my favorite.

Gusto is super clean and easy to use. Very positive user experience

May 21, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how clean in the interface is. Onboarding and offboarding employees and contractors is quick and easy, and they have taken care of user experience at every step; for example in the positive tone it users with employee communications. Customer service has a very positive tone too. Lots of high EQ associates. It's the payroll service with heart, and it works beautifully.

Cons: With a couple of tweaks, Gusto would meet all of our HRIS small business needs. I really wish it had a better PTO function.

Overall: Ease of use, good reporting, clean interface, state reporting, automated W2s and 1099s.

Capterra-loader

Great experience with Gusto

May 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to use and setup. I love that they send email notifications reminding you when to submit payroll especially since we submit bi-weekly and we have only a handful of employees. Syncs seamlessly with our accounting program.

Cons: I can honestly say that I can not think of a single con to this service. Easy to use, easy to setup, no complaints!

Overall: Ease of use, syncs with Xero (our accounting software).

Easy for anyone to run payroll!

May 19, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Quick startup and flexible enough for small companies with different types of employees, contractors, and owners who all need to be paid differently.

Cons: I don't get much use out of the features aside from running basic payroll. Also, I wish that it was easier to review past payrolls, maybe in a timeline, and understand total upcoming debits.

Overall: Save time white being compliant.

Perfect to pay independent contractors

May 18, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: User-friendly interface
Easy account setup
Low price
Help to be compliant
Ability to setup benefits

Cons: Need the ability to deduct fixed dollar amount from the payment. Let's say customer reimbursement for breakage has to be deducted from IC payment.

Capterra-loader

Perfect Tool for Payroll

May 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It has a simple platform and payroll is easy process. It automates tax withholding so you don't have to worry about it.

Cons: It would be great to use a mobile app and see functions available when I'm not near a computer and need to use the program.

I've used Gusto for the past four years.

May 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I absolutely adore Gusto. It's intuitive, aesthetically beautiful, and their customer service is amazing. I also like that you can login even after you're done with that company, to see your paystubs and benefits!

Cons: The phone number isn't super easy to find, and I wish they explained a little more about COBRA health insurance/or even next steps for after you leave the company!

My Payroll is automated and streamlined

May 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love using Gusto, we came from Quickbooks payroll and that caused extra work b/c of limitations. Those are all removed with Gusto. It's a good user experience for our employees too.

Cons: The integrations are limited, but I have seen them getting there. Not many 401k integration options but it does make it easy to setup reporting to keep everything inline, if using other systems not integrated.

I love getting paid on time through Gusto!

May 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the ease of service and the reliability of getting paid on time through Gusto while working as a contractor.

Cons: I don't have any complaints about this software. It has been easy to navigate and helpful to use! I would recommend this to others.

Gusto makes payroll and taxes a breeze

May 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Payroll has become less of a headache thanks to Gusto. We're able to shave off hours that were spent on calculations and the dreadful audits.

Cons: I haven't found anything not to like. Gusto has great customer support and syncs up with existing accounting software. Those two features make everyone's life so much easier.

Got paid by a client through Gusto and it was really simple.

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Gusto has a very easy signup, clean interface, and made getting setup for payment really simple. I got an email notifying me of an incoming payment, and then it was in my bank a day or so later.

Cons: I don't have much to complain about. I wish other payroll systems were this simple to use, honestly.

Overall: Easy payment of an invoice for on site contract work.

So far, my experience with Gusto has been positive.

May 15, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality

Pros: They send me emails every pay period and give me insight into each pay stub, benefits, etc. It's very easy and straightforward.

Cons: Nothing so far, although I'm sure there are parts of it that I'm not capitalizing on. Maybe a crash course on how best to use Gusto would be helpful (similar to how the iPhone sends messages to show you new features).

This has been a great asset to our business.

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Consolidates work for us. Easy to use and takes hours of work off of our hands. This has been a lifesaver.

Cons: Nothing that is a show stopper, just some minor interface items but overall the software has been great and does what we want.

Easy to use program that keeps all my payroll / time off / benefit information in one place.

May 15, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like having all my data for payroll / time off / benefits in one place to easily access. I usually sign in from my mobile device when I get paid and it's nice to get the summary email delivered to me.

Cons: I haven't had any real negative experience with this program, I am just a user of it to check my information. But so far that has all been good with no problems or reasons for me to personally reach out to gusto for support.

Overall: It's an easy to use program that I enjoy having all my payroll / time off / benefits data close by whenever i need to find it.

We used to have ADP for payroll and switched to Gusto. Great decision. Everyone likes Gusto

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It's just easy to use and user friendly. I personally like being able to see my check amount, the taxes break down, etc. right in the email rather than having to log into the actual account. Several employees have also commented that they enjoy the fun "Did You Know" facts that are included in the emails.

Cons: There's not a whole lot I don't like. So far everything has been positive. I am just a employee/user on the site though and have no knowledge about the cost, the back end, etc.

My company uses this for our payroll system

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: I think this program because you can see all of your information related to your paycheck. The program is very user-friendly and provides the most up-to-date information regarding payroll. I also like how it tells you how many years you've worked...in a different way.

Cons: I really don't have any thing to say about this. The program works for me and I am able to view my paychecks.

Easy Payroll!

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Makes everything very easy and user friendly. Has lots of options to make running payroll a breeze!

Cons: Nothing really to complain about! This product is honestly easy and seamless to use, we love having it!

Gusto makes the payment process so simple, with all the information well organized in one software.

May 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: You can set up and schedule payments, and let the system handle the rest, it allows you to use any device, including mobile devices and the main benefit is the time you are saving.

Cons: I wish they could add the printing option and in regards time frame just have in mind you have to run your payroll 4 business days in advance.

Overall: As a small company, this software has been a very useful instrument in helping us stay in track with the payment task and it keeps all our employees needed information well stored and handy.

Gusto works very well for us. It is reliable and accurate.

May 14, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to setup. Reports are easy to read, user information is simple to enter. Flexible to make changes from pay period to pay period.

Cons: To date, we have not found anything to dislike. We are very happy with Gusto and it suits our payroll needs perfectly.

Overall: Gusto makes our payroll very easy to administrate and to use.

I love Gusto! I get an email each pay period and it provides a comprehensive breakdown of payment

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love how I can always count on the email being in my inbox the morning of payday! I also love how I can clearly see what % went to taxes, 401K, and so forth!

Cons: I think overall the software is great! I don't have any strong complaints, but I am curious to know where the software is going to go. Like what is next for Gusto ?