---
title: "Gusto Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Gusto the right Payroll solution for you? Explore 4224 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/131882/Gusto/reviews/"
page_type: "reviews"
language: "en"
---

Gusto

4.6 (4224)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 26th, 2026

# Reviews of Gusto

Ease of use

4.6

Customer Service

4.4

## Pros and Cons in Reviews

Clifton S

hr serviceElectrical/Electronic Manufacturing, 51 - 200 employeesUsed the software for: 6-12 months.

“I also liked the clean interface, automated workflows, employee self-service features, and the ease of managing payroll and benefits in one centralized system.“

May 7, 2026

Clifton S

hr serviceElectrical/Electronic Manufacturing, 51 - 200 employeesUsed the software for: 6-12 months.

“Certain integrations and workflows also lacked flexibility, and support for more complex benefits administration, compliance tracking, or multi-state/international operations could be challenging as the company scaled.“

May 7, 2026

JT

Jarvis T

Sales RepHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years.

“The integration between the app and the desktop version makes the login and navigation process feel completely seamless, which significantly reduces the administrative burden of managing my employment details.“

April 22, 2026

Hallye N

Operation ManagementMechanical or Industrial Engineering, 11 - 50 employeesUsed the software for: I used a free trial.

“Slow support, rising per-employee costs, limited customization, weaker mobile app, and advanced features locked behind higher-tier plans.“

March 26, 2026

RS

Radha S

Legal AssistantLegal Services, 51 - 200 employeesUsed the software for: I used a free trial.

“The automated payroll runs, tax filings, and built‑in compliance support helped reduce errors and save time, while the clean interface made it easy to navigate without extensive training. Although it can feel somewhat limited for more complex HR needs, Gusto worked efficiently for day‑to‑day payroll management and gave confidence that key processes were being handled correctly.“

April 21, 2026

MH

Matthew H

TutorEducation Management, Self-employedUsed the software for: 6-12 months.

“However, the service isn’t always reliable. When ingredients are missing or unusable, you’re still left needing to visit the supermarket to complete meals you’ve already paid for, which defeats much of the convenience that meal kits are supposed to provide.“

June 6, 2026

RK

Raechel K

Training ManagerFund-Raising, 51 - 200 employeesUsed the software for: 1-2 years.

“I appreciate that all of the information that I need is included in this application and provides a menu where I can access my personal information and easily transition to what I need as a leader.“

April 17, 2026

Ferit T

ScientistBiotechnology, 2 - 10 employeesUsed the software for: More than 2 years.

“Also they advertised they offered free tax prep with April, but after I prepared my tax return I saw that this only applied if you had taxes back, not taxes due, which wasn't stated clearly in the offer.“

April 27, 2026

## Showing most helpful reviews

Showing 1-25 of 4224 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VINCENT O.  
Vice President  
Consumer Goods  
Used the software for: Less than 6 months

### "Gusto review."

August 27, 2025

5.0

Great customer service. Very cost-effective. Very efficient. It gives you many options for all your hr needs.

Pros

Great customer service. Very easy to set up and to use. Very cost-effective, one-stop shop for all your hr needs.

Cons

Easy to set up. Easy to use. Very simple. Not expensive and a complete hr tool for your company's needs.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Gusto

More complete, everything in one place, ease of use.

Review Source

Response from Gusto

September 2, 2025

Hi Vincent, thank you for sharing your experience. We are glad to hear Gusto has been easy to set up and use, and that it has provided a cost-effective, all-in-one solution for your HR needs. We appreciate your feedback and are happy to support your team.

AH

Amanda H.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "Excellent Time Management Program"

February 26, 2026

5.0

Great Experience! Have been using Gusto for over 7+ years now and have not even wanted or needed to look for any additional services!

Pros

Very easy to use app that allows all employees the ease of time tracking and time off requests. Great customer support for small business management and value for your money!

Cons

Nothing! We have been able to set up the app to allow for as much autonomy as we like for our employees to have, while still being streamlined for payroll and schedules!

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Hard to use, not able to get an app that was functioning, cost

Review Source

VINCENT O.  
Vice President  
Consumer Goods  
Used the software for: 1-2 years

### "Gusto for small businesses great choice"

July 23, 2026

5.0

Very easy to use, easy to install great value for the cost of the software. It also takes care of filing quarterly reports and payroll taxes.

Pros

Very easy to install and use. Very good value for the amount it costs. Customer support is very prompt.

Cons

Honestly, not many cons. Maybe it could have more professional graphics. But overall, it's very simple to install and use

Review Source

Emily C.  
Business Manager  
Chemicals  
Used the software for: 2+ years

### "Gusto: Easy, Affordable, but Not Perfect"

January 16, 2026

3.0

Gusto is affordable, easy to integrate, and employee-friendly, which makes it a strong choice for many businesses. However, some workflow and tax-related issues could definitely be improved to make the experience smoother for administrators.

Pros

Gusto integrates easily with other systems we use, which saves time and reduces manual work. The employee app is very convenient—our team finds it simple to access pay stubs, tax documents, and personal information right from their phones. It’s also very affordable compared to many other payroll services, especially for small to mid-sized businesses, and offers good value for what you get.

Cons

One major frustration is that when an employee is rehired, Gusto does not reset their settings. This can cause confusion and extra manual cleanup. We’ve also had ongoing issues with city tax handling, which has required additional monitoring to make sure everything is correct. Another small but annoying usability issue is that when you tab to the next employee, it doesn’t stay in the same section you were working in—you have to keep navigating back to where you were, which slows things down.

Review Source

VR

Verified Reviewer  
hr service  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Gusto review"

May 7, 2026

5.0

Overall, my experience with Gusto was very positive. It is an easy-to-use and efficient platform that works especially well for small to mid-sized companies looking for a streamlined payroll and HR solution. The system simplifies payroll processing, onboarding, benefits administration, and employee self-service, which saves a significant amount of administrative time. While it may have some limitations for larger or more complex organizations, it provides a strong user experience, reliable automation, and solid customer support for companies seeking an all-in-one HR and payroll platform.

Pros

Gusto was very user-friendly and intuitive for both administrators and employees. The platform made payroll processing, onboarding, benefits administration, and tax filings simple and streamlined. I also liked the clean interface, automated workflows, employee self-service features, and the ease of managing payroll and benefits in one centralized system. Customer support was responsive, and the implementation process was straightforward compared to larger HRIS/payroll platforms.

Cons

One downside of Gusto was that it can feel somewhat limited for growing or more complex organizations. Reporting customization and advanced HR/payroll configurations were not as robust as larger enterprise systems. Certain integrations and workflows also lacked flexibility, and support for more complex benefits administration, compliance tracking, or multi-state/international operations could be challenging as the company scaled.

Alternatives considered

[Paycom](https://www.capterra.com/p/130949/Paycom/)

Reason for choosing Gusto

Thought it was better, still went with paycom after a year.

Review Source

JB

John B.  
Treasurer  
Civic & Social Organization  
Used the software for: 2+ years

### "Great payroll system for small businesses and nonprofits"

January 5, 2026

5.0

We have been using Gusto for payroll for several years now and it has made our payroll process very easy. We are a small nonprofit with only a handful of paid employees, but they work from home in multiple states and Gusto made that all simple to setup and manage.

Pros

Gusto is straightforward and easy to set up, provides simple-to-use tools for running payroll, and is one of the least expensive solutions available to small businesses.

Cons

It was tricky to get Gusto fully integrated with our preferred timekeeping system. Additionally, user roles and permissions cannot be customized, so you must choose from a small set of pre-configured roles - but these were sufficient for our use.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)

Reason for choosing Gusto

Gusto was simpler to setup and use and also was much less expensive.

Review Source

Response from Gusto

January 13, 2026

Thank you for the thoughtful review, John. We’re glad Gusto has made payroll easier to manage for your nonprofit, especially with employees working across multiple states. We also appreciate the feedback on integrations and permissions and will share that with our team as we continue to improve. Thanks for choosing Gusto. Gusto Client Relations

VR

Verified Reviewer  
Sr. People Ops  
Banking  
Used the software for: 2+ years

### "Great payroll & benefits management platform"

October 31, 2025

5.0

Overall, it's a great platform to manage payroll and benefits, although sometimes prices seem a bit high for the quality of providers/carriers.

Pros

Good employee management and benefits management, although the offer of carriers is not as wide as other providers/brokers. It's easy to use although sometimes it takes longer to load and continue to next sections, but overall it's great for small businesses and start-up. It also provides an extensive and descriptive way to manage users and permissions.

Cons

Customer support is good but sometimes it takes too long to solve an issue because I keep on getting redirected to a new 'specialist' on the topic.

Alternatives considered

[Deel](https://www.capterra.com/p/205015/Deel/)

Reason for choosing Gusto

It's cheaper for EOR/FTE records and benefit administration

Review Source

Response from Gusto

November 8, 2025

Hi there, Thank you for sharing your thoughtful feedback. We are glad to hear that Gusto has been helpful for managing payroll, benefits, and user permissions, especially for growing teams and startups. We also appreciate you mentioning the areas where we can improve, such as response times and carrier variety. Our teams are continuously working to expand our offerings and make sure every question is resolved as quickly as possible. Thank you again for taking the time to share your experience and for being part of Gusto. -Gusto Client Relations

TH

Tammy H.  
Office Manager  
Utilities  
Used the software for: 2+ years

### "Great System for small Companies"

June 18, 2026

5.0

I absolutely loved using Gusto. The set up was easy . Customer Service was great . Employee Management was great as well .

Pros

Its great value for the money and the customer service was amazing . If you have a small business this is the best payroll system to use.

Cons

There were a few bugs and issues, but customer services was always there to help quickly. Their response time was very fast.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Cost was better with Gusto, since we were a very small company

Review Source

RC

Ron C.  
Engineering and Maintenance Leader  
Industrial Automation  
Used the software for: 1-2 years

### "Simplified HR thanks to Gusto"

July 27, 2026

5.0

Pros

Managing payroll, benefits, and onboarding for new engineers becomes child's play. Gusto automates tax filings and hours tracking, freeing me from heavy administrative burdens.

Cons

The tool is ideal for US-based teams, but becomes less suitable when handling international contracts or labor regulations specific to regions outside the US.

Review Source

RF

Rebekah F.  
Personal trainer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Perfect for new business "

July 20, 2026

4.0

So far I am very pleased! The customer supper and ability to jump on a call with a live person instead of an AI chat bot is really what drew me! As a business owner who is brand new to running payroll I needed something I could feel confident in getting assistance with and Gusto definitely checks that box

Pros

I’m very satisfied with the ease of this program. It was simplistic to get my business signed up. The clear steps on setup was surprisingly simple and quick

Cons

I would say more clarity on what documents are actually necessary. Some of the prompts are just for you to upgrade which makes it seem like it’s a requirement when it isn’t

Alternatives considered

[ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/)

Reason for choosing Gusto

Cost of service and ease of use with setup

Review Source

TR

Todd R.  
President  
Restaurants  
Used the software for: 6-12 months

### "Gusto Missed Our Payday"

June 25, 2025

1.0

Poor. I expect so much more from such a prominent software. I also expect 24/7 human tech support when dealing with payroll for companies that have all sorts of hours of operation. We are restaurants and are operating non-stop in many ways.

Pros

Much better interface than Quickbooks. Attempts to integrate a hiring module that does present an easy, online application form.

Cons

1\. Gusto missed one of our paydays. Gusto withdrew the funds, and deposits did not arrive on the following day as promised. You can imagine the impact on our 45 employees and their level of trust in our company. Hours of corresponding with their support team both by chat and phone left no resolution. Gusto does not have a human support network for after 7pm CST. 2. User interface is clunky. They still have the "25 records" is the total records listed at the bottom of the page and you have to choose 50, or 100 every single time you want to see a whole list. 3. You cannot assign employees to multiple departments within the same location. 4. Alerts come up on the home screen and you cannot easily make them go away. 5. The hiring module does not have a way of managing one applicant who has applied for multiple jobs. The system sees it all as separate applicant records.

Alternatives considered

[WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Gusto

User interface seemed better and more easily understood.

Switched from

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

QBO payroll is terrible and support is outsourced offshore.

Review Source

Response from Gusto

July 1, 2025

Hi Todd, My name is Chelsea, and I’m with Gusto’s Client Relations team. I saw the feedback you recently shared and want to sincerely apologize for the experience you had. We understand how serious it is to miss a payday, and I’m truly sorry for the stress this caused you and your team. I also appreciate you taking the time to outline the other pain points you encountered, from limited after-hours support to some of the platform’s design limitations. This is not the experience we want for any of our customers, and I’ve shared your comments with the appropriate teams to review further. I wasn’t able to locate your account with the information you provided in this review but if you’re open to it, we’d be glad to revisit what happened with the missed payroll and offer clarity where we can. We know you may be looking into other solutions, and we understand. That said, if you choose to continue the conversation, we’re here and ready to help however we can. Thank you again for your feedback.

Lenora H.  
Clinical Supervisor  
Biotechnology  
Used the software for: 2+ years

### "Great App Design and Use, Support and Bugs Could Use Improvement"

April 9, 2026

5.0

When it comes to overall site and app navigation and experience, Gusto has been great. I've used Gusto in it's earlier stages when it offered an incentive for getting your paycheck deposited and allowed you to borrow before your next paycheck. With customer support experience, customer service could use some improvement.

Pros

What I like most about Gusto is how easy and simple it is to use! I actually have not had a bad experience with Gusto while using their platform. I like that it has it's own money account and it is separated from the rest of the other features. The app is very accessible and you do not get lost navigating it. Tax information and employment information can easily be found as well.

Cons

There are constant times where the app is down and it states that gusto is working to fix it. There has been times where it has been hours for you to be able to access your money and you cannot call to unlock your card with the customer service number. They direct you to use the site. Even when you want to dispute charges. When it comes to disputes, Gusto is the least helpful in that department. It doesn't seem like they actually investigate when your card is stolen.

Review Source

JT

Jarvis T.  
Sales Rep  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Gusto for the win!"

April 22, 2026

4.0

Overall, I had a great experience using the Gusto payroll system. It served as a highly effective employee tool for time management, payroll modifications, and tracking the time clock. Additionally, it was invaluable for resolving tax-related issues and ensuring compliance. All in all, it was a reliable and user-friendly platform for managing my employment needs.

Pros

Gusto stands out as a premier payroll service primarily due to its exceptional user interface. The mobile app is thoughtfully designed, offering a level of autonomy that is rare in HR software. I particularly appreciate being able to manage time-off requests and make real-time account adjustments directly from my phone. The integration between the app and the desktop version makes the login and navigation process feel completely seamless, which significantly reduces the administrative burden of managing my employment details.

Cons

Difficulty Reaching a Human: While the help center is extensive, many users report that during high-stress times (like year-end tax filing), getting a live representative on the phone or chat can take a long time.

Review Source

LP

Lynne P.  
Office Manager  
Utilities  
Used the software for: 2+ years

### "A Reliable and User-Friendly Payroll Solution"

March 5, 2026

5.0

The overall experience with Gusto has been great. The platform is user-friendly, reliable, and makes managing payroll, benefits, and HR tasks much simpler.

Pros

What I like most about Gusto is how it simplifies payroll and HR tasks. It's user friendly, automates time consuming processes, and helps ensure employees are paid accurately and on time.

Cons

There's not much I dislike about Gusto. The only small challenge is that new users may need a little time to get familiar with all the features, but once you do, it's very intuitive.

Review Source

Jamie L.  
Owner  
Child Day Care Services  
Used the software for: 2+ years

### "Gusto is the way to go for small businesses."

January 11, 2026

5.0

I have been using Gusto for years, my overall experience with Gusto is very positive and will continue using them.

Pros

Gusto is fantastic for ease of use and small business management. I have been using Gusto for years.

Cons

I have nothing negative to say about Gusto, it meets and exceeds all of my expectations for my small business and employees.

Review Source

Response from Gusto

January 13, 2026

Thank you for the kind review, Jamie. We’re glad Gusto has continued to be an easy and reliable solution for your small business over the years. We appreciate your trust and are happy to support you and your team. Gusto Client Relations

VR

Verified Reviewer  
Prez  
Telecommunications  
Used the software for: 1-2 years

### "Transformed our HR"

June 26, 2026

5.0

Gusto has completely streamlined how we handle payroll and benefits. The platform is incredibly intuitive, meaning you don't need a dedicated HR background to navigate it.

Pros

Payroll runs are quick and accurate, and the self-serve employee onboarding process is seamless. It saves us hours of administrative work every week so we can focus on scaling.

Cons

The custom reporting features could be slightly more robust, but they cover all the standard essentials perfectly.

Review Source

Abbey W.  
owner, founder  
Retail  
Used the software for: 2+ years

### "Consistent, reliable, and easy to use"

January 24, 2026

5.0

Overall, Gusto is the most cost effective option to manage all things employees. I've never experienced any bugs or outages that affected my business in the 10 years or so I've used it.

Pros

I love how simple it is to use as Gusto guides you through all the requirements, from taxes to reports and files them all automatically.

Cons

It's a bit difficult to link Gusto to benefits like workers comp and insurance. You have to deal with a few different reps to get it to completed.

Review Source

Response from Gusto

January 31, 2026

Hi Abbey, thank you so much for the thoughtful review! We’re thrilled to hear Gusto has been a consistent, reliable, and easy solution for your business over the years. We also appreciate your feedback about benefits setup, and we’re always working to make that process smoother and more seamless. Thanks again for trusting us to support your team!

Stenie O.  
People Care and Coordinator Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Gusto- Great for Small Businesses Payroll, Onboarding and Tax filings."

February 18, 2026

5.0

Gusto is a user friendly platform for payroll and works great for small businesses and non profit organizations. Its easy to run payroll, employee onboarding, compliance and automates tax filings.

Pros

Gusto is easy to use, and have customer support that respond rather quickly. It provides great help to small business management that do not want to invest a lot of money to do their payroll. It makes employee management smooth as it can separate regular employees to independent contractors.

Cons

It is not applicable here as Gusto assisted for what we needed as a company. Gusto does a great job.

Review Source

IL

Ian L.  
City Lead  
Entertainment  
Used the software for: 2+ years

### "Gusto means Payday! "

September 22, 2025

5.0

My whole company uses Gusto to pay our employees/staff. The app allows us to deposit our pay to our bank accounts instantly. It also allows us to store some of our pay into a savings account.

Pros

I like the notification on Monday mornings letting me know i got paid!! I get 100 notifications about things I need to do, and bills I need to pay. This the one notification I get that is a positive.

Cons

I don't have any complaint about Gusto. It's really easy to use. It's a very simple process. The money gets deposited into my account with ease.

Review Source

Response from Gusto

September 24, 2025

Hi Ian, We love hearing that your Monday morning payday notification brightens your day. It is wonderful to know that Gusto makes getting paid simple and stress-free for you and your team. We are especially glad you find it easy to use and that features like instant deposit and savings are adding value. Thank you for sharing your experience and for being a part of the Gusto community over the past two years. We are so happy to support you and your company. Gusto Client Relations

TA

Tiffany A.  
VP and Head of Employee Success  
Computer Software  
Used the software for: 1-2 years

### "Good platform for small company that needs to meet compliance."

October 15, 2025

4.0

Overall, it was fine when we were a small sized company. As we got closer to 50+ is when the problems began. Benefits were always having issues with file feeds and Gusto did some backend pay adjustments without informing us first, which caused problems. But like i said, under 50, it's a good solution.

Pros

I liked the platform look, its very friendly and modern looking. It's a one stop shop for employees in a small sized company. I liked that it had company matching options as well. I also liked the ease with getting states setup for tax purposes.

Cons

I don't like the customer service, it's an email and it can takes an extended amount of time to get any issues resolved. I also didn't like that you couldn't do any mass uploads. They're still sending us emails even though we cut services over 3 years ago.

Review Source

Response from Gusto

October 16, 2025

Hi Tiffany, Thank you for sharing your experience. We’re glad you found Gusto helpful for smaller teams and appreciate your feedback on support and benefits — it helps us continue improving for growing companies. Gusto Client Relations

VR

Verified Reviewer  
Administrative Director  
Photography  
Used the software for: 6-12 months

### "Gusto is a great Tool"

January 19, 2026

5.0

I love using Gusto it is a great tool for small businesses who what to keep good records and grow professionally

Pros

Gusto is value for money and as a small business I can manage my employees and it is easy to use, with great customer support.

Cons

There was noting I do not like about gusto, it has made my work very manageable and freed up lots of my time

Review Source

Response from Gusto

January 20, 2026

Thank you so much for the wonderful feedback! We’re thrilled to hear that Gusto has been easy to use, a great value, and supportive of your business as it grows. It means a lot to know we’ve helped free up your time and made managing your team more manageable. We truly appreciate you choosing Gusto and taking the time to share your experience.

Ferit T.  
Scientist  
Biotechnology  
Used the software for: 2+ years

### "Great for organizing your direct deposit and tax documents but lacking in banking features"

April 27, 2026

4.0

Great for organizing direct pay and your company and tax documents. However the banking features are limited such as only having one external account, no bill pay, no Zelle.

Pros

Very easy to split payments and make changes. Availability of various background and tax documents is also very good, easy to find.

Cons

Being limited to one external bank account for transfers is a negative compared to other checkign accounts. After I get my pay in multiple accounts, I consolidate them in one account for credit card payments. This makes it hard as I need to go to those accounts, transfer from them to another and that to Gusto etc. Also they advertised they offered free tax prep with April, but after I prepared my tax return I saw that this only applied if you had taxes back, not taxes due, which wasn't stated clearly in the offer. Also the banking features are limited for example there is no bill pay. Or Zelle integration.

Review Source

James L.  
Consultant  
Accounting  
Used the software for: 2+ years

### "Great platform making payroll easier for small business"

December 20, 2025

5.0

Overall, I have been very satisfied with Gusto, their product offerings, and have had no reservations recommending this product to peers or business owners looking for a payroll solution.

Pros

Gusto has always been a great platform for managing payroll for small and mid-sized businesses. I have always had high confidence in ensuring people are paid, taxes are filed, and reporting is complete and accurate. The price point is perfect for taking the responsibility of payroll reporting off the plate for business owners.

Cons

The benefits management portion of Gusto dropped the ball in a pretty significant way that left a bad taste in my mouth about that arm of the business.

Review Source

Response from Gusto

January 13, 2026

Thank you for the thoughtful review, James. We’re glad to hear Gusto has been a reliable payroll solution for you and your clients, especially around accuracy, compliance, and value. We also appreciate the candid feedback about benefits management and are sharing that with the right teams to help us improve. Thanks again for recommending Gusto. Gusto Client Relations

EB

Erika B.  
Massage Therapist  
Alternative Medicine  
Used the software for: 6-12 months

### "Gusto is awesome! "

October 14, 2025

5.0

Gusto made it easy to clock in and out for my shifts, and it was nice to be able to track both my hours and pay for that pay period. It also was smooth and easy to view previous pay period information, as well as tax information at the end of the year. I actually was also able to log in and pull tax information from previous years long after I had left that employer. I think Gusto is a great software to use coming from the side of an employee and would highly recommend!

Pros

I used Gusto as an employee at a previous employer and it was great! Super easy to use, the app ran smoothly with no issues or glitches. It was fast and simple to clock in and out, and easy to see and track my hours and pay!

Cons

For what I used it for I didn’t have any cons. It was easy to download from a link the employer emailed and simple to set up and use.

Review Source

Response from Gusto

October 15, 2025

Hi Erika, Thank you so much for sharing your experience! We’re thrilled to hear how easy it was for you to track your hours, access your pay information, and even retrieve past tax documents. It’s great to know Gusto made things simple and reliable for you as an employee. We truly appreciate your recommendation and your kind words! -Gusto Client Relations

Michael D.  
Social Media Marketing Manager  
Hospitality  
Used the software for: 1-2 years

### "My experience with Gusto!"

November 4, 2025

5.0

I overall loved gusto and being able to access my 401k on there! Overall the account management was easy to use as well as accessing data on Gusto.

Pros

I loved being able to access my 401k and see my monthly payment breakdowns! It was easy to use and as an employee it was easy to read.

Cons

I dont think there was anything in my time using gusto that was bad. There were no bugs or issues that occur when I was using the app!

Review Source

Response from Gusto

November 10, 2025

Hi Michael, Thank you so much for taking the time to share your feedback. We are so glad to hear that you enjoyed using Gusto and found it easy to access your 401(k) and pay details. Making sure everything is clear and simple for employees is one of our top priorities. We appreciate you sharing your experience and are thrilled to know that Gusto made managing your information quick and stress-free. -Gusto Client Relations

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