---
title: "Gusto Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Gusto Software - reviews, pricing plans, popular comparisons to other Payroll products and more."
source_url: "https://www.capterra.com/p/131882/Gusto/"
page_type: "product"
language: "en"
publication_date: "2026-11-11"
---

# 

 Gusto Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 11, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Gusto

## What is Gusto?

Fast, accurate, and effortless Payroll. Running Payroll on Gusto couldn’t be easier. Whether you’re just getting started or scaling your fast-growing business, Gusto is the partner you need to grow and nurture your team. With Gusto, you get modern HR features like Payroll, benefits, hiring, management resources, and more — all in one place. Gusto is proud to serve more than 500,000 businesses across the US with a single trusted system, competitive compensation tools, and expert guidance to help you empower your team. Because when your people thrive, your business thrives too.

## What is Gusto used for?

[Payroll](https://www.capterra.com/payroll-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)[Human Resources](https://www.capterra.com/human-resource-software/)

Recognitions

Shortlist

Overall rating

Based on 4,293 user reviews

Reviews sentiment

Positive

93%

Neutral

4%

Negative

3%

Pros & cons

Intuitive and simple workflow

Clean and organized interface

Restrictive and complex reporting

Limited mobile functionality

Starting price

$49

Other, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Attendance Tracking / 2026
-   Compensation Management / 2026
-   Direct Deposit Payroll / 2026
-   Human Resources / 2026
-   Onboarding / 2026
-   Payroll / 2026
-   Benefits Administration / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Gusto alternatives

Highest Rated

[4.9 (4,886)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (4,322)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (1,983)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.8 (3,969)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/131882/Gusto/alternatives/)

## FAQs about Gusto

Overview

### What problems does Gusto solve?

Gusto solves time-consuming payroll, tax filing, and employee-record workflows by automating pay calculations, direct deposits, tax documents, and deadline reminders. Small businesses, nonprofits, and teams without dedicated HR or accounting staff benefit from self-service onboarding, time-off tracking, benefits details, and employee access to paystubs and tax forms.

Answer based on 3141 reviews

Overview

### Which roles and teams benefit most from Gusto?

Gusto is most used by business owners, founders, CEOs, and presidents who oversee payroll, employee onboarding, and benefits administration. Office managers, operations leaders, and accountants handle pay runs, tax filings, and employee records, while managers and project leads use it to support staff administration and time-off coordination.

Answer based on 4190 reviews

Overview

### What company size and industries is Gusto built for?

Gusto is an all-in-one HR platform for growing businesses, with small businesses representing 88% of reviewers. It also serves midsize and enterprise organizations, each at 6%. Its most common reviewer industries are computer software at 9%, marketing and advertising at 7%, and accounting at 6%.

Answer based on 4231 reviews

Features and Usability

### What are the key features of Gusto?

Gusto includes core payroll management with direct deposit, W-2 preparation, and payroll reporting for pay cycles, year-end forms, and downloadable records. Employees can use the self-service portal to update information, while time tracking and vacation/leave tracking support attendance and PTO management. It also covers Tax Compliance, HIPAA Compliant, and Compliance Management.

Answer based on 370 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Gusto offers Simple at $49/month plus 6 per person, Plus at 80/month plus 12 per person, and Premium at 180/month plus 22 per person; Plus has a three-month introductory rate of 60/month plus 9 per person. A free trial is available. Reviewers often find it cost-effective, though per-person charges, higher tiers, and price increases can raise costs.

Answer based on 471 reviews

Integrations

### Which third-party tools and platforms does Gusto integrate with?

Gusto integrates with more than 100 third-party tools, including Xero, QuickBooks Online, FreshBooks, Google Calendar, QuickBooks Time, Slack, and Guideline. Its accounting connections can transfer payroll data and journal entries, while calendar, time-tracking, communication, and retirement-benefit integrations support related workforce and financial administration tasks.

Answer based on 254 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Gusto?

Gusto is generally easy to onboard for employees, small teams, and nontechnical payroll users, who often learn core tasks with little formal training. It offers live online sessions, webinars, documentation, and videos. Administrators setting up payroll, benefits, withholdings, or reports may need more time and guidance, particularly when new to HR software.

Answer based on 56 reviews

Getting Started and Support

### What customer support options does Gusto offer, and how do users rate the experience?

Gusto offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe agents as friendly, knowledgeable, and quick to resolve routine questions. However, experiences vary: some report delayed responses during busy periods, difficulty reaching the right specialist, and inconsistent help for complex payroll, tax, or benefits issues.

Answer based on 977 reviews

Security

### How does Gusto handle data security and access control?

Gusto uses two-factor and multi-factor authentication, including text or email codes, along with user permissions and secure onboarding to collect payroll information. Reviewers also cite password-protected tax documents and secure storage of employee records. However, permissions can be broad and preconfigured, authentication can be cumbersome, and payday emails may expose pay amounts by default.

Answer based on 96 reviews

## See trending topics mentioning Gusto

[How can a company of 11 to 50 employees pass new-hire details from onboarding into payroll without manual re-entry?](https://www.capterra.com/onboarding-software/trending-topics/how-can-a-company-of-11-to-50-employees-pass-new-hire-details-from-onboarding-into/)

Last updated on October 26, 2026

### How can a company of 11 to 50 employees pass new-hire details from onboarding into payroll without manual re-entry?

Answered by

Capterra Research Analyst Team

[Which onboarding software is simplest for a business of 2 to 10 employees to set up for its first hires?](https://www.capterra.com/onboarding-software/trending-topics/which-onboarding-software-is-simplest-for-a-business-of-2-to-10-employees-to-set-up-for/)

Last updated on October 26, 2026

### Which onboarding software is simplest for a business of 2 to 10 employees to set up for its first hires?

Answered by

Capterra Research Analyst Team

[What onboarding software lets new hires complete tax forms and company paperwork online so HR stops chasing paper?](https://www.capterra.com/onboarding-software/trending-topics/what-onboarding-software-lets-new-hires-complete-tax-forms-and-company-paperwork-online/)

Last updated on October 26, 2026

### What onboarding software lets new hires complete tax forms and company paperwork online so HR stops chasing paper?

Answered by

Capterra Research Analyst Team

[Is it worth paying for payroll software that files federal and state payroll taxes automatically instead of filing them yourself?](https://www.capterra.com/payroll-software/trending-topics/is-it-worth-paying-for-payroll-software-that-files-federal-and-state-payroll-taxes/)

Last updated on October 26, 2026

### Is it worth paying for payroll software that files federal and state payroll taxes automatically instead of filing them yourself?

Answered by

Capterra Research Analyst Team

## Who uses Gusto?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Intuitive and simple workflow

95% positive reviews out of 1024

Most users report ease of use, highlighting straightforward setup, clear navigation, and time-saving automation features.

JAMIE L.

Interior Designer, 1 employee.

"They have great tutorials and articles if you have a hard time with anything on their site."

Restrictive and complex reporting

42% negative reviews out of 181

Some users comment reporting options lack customization, are difficult to navigate, and do not meet specific business needs.

Zakaria B.

sales rep, 5,001 - 10,000 employees.

"The limited customization options for reports can be a drawback for businesses with specific needs."

Clean and organized interface

93% positive reviews out of 751

Most reviewers find the user interface visually appealing, easy to navigate, and effective for accessing essential information.

Amir M.

Production, 501 - 1,000 employees.

"The user-friendly interface, coupled with automation features, significantly streamlined our administrative tasks, enhancing overall efficiency."

Limited mobile functionality

42% negative reviews out of 153

Some reviewers indicate mobile access is lacking, citing absence of a robust app and incomplete feature availability.

Streamlined diGital onboarding process

95% positive reviews out of 198

Most reviewers describe employee onboarding as efficient, user-driven, and significantly reduces administrative workload for HR.

Janna G.

Executive Director, 11 - 50 employees.

"Gusto allows for individual employee engagement which provides efficiency for the HR team while allowing an autonomous management of personal details such as PTO request, pay stubs, downloading W2, review process, hiring database and onboarding."

Challenging migration and changes

36% negative reviews out of 64

Some users report switching and transition processes are difficult, with setup and migration causing frustration and confusion.

Jessica H.

Owner, 2 - 10 employees.

"it pulled two months of benefit premiums and then wouldn't change my processing time back. After SEVEN different people "helping" and "responding" to my issue, I switched. While I like their feature set, its not worth the massive headache that comes when any little thing goes wrong- steer clear!!!"

## Features

AI summary

Based on 18,203 Payroll reviews

Capterra data shows that buyers of payroll software rank the following features as their top priorities:

-   **Payroll Management** (**59%** of reviewers rated this feature as critical)
-   **Direct Deposit** (**58%**)
-   **Payroll Reporting** (**51%**)

Gusto supports all three features that reviewers rate most important: **Payroll Management**, **Direct Deposit**, and **Payroll Reporting**. Together, these capabilities help businesses run payroll accurately, pay employees on time through direct deposit, and track payroll data for reporting and compliance, allowing teams to manage payroll with greater confidence and efficiency.

Payroll Management

4.6 (783)

66.92% of 783 reviewers that rated this feature as important or highly important

Gusto offers a streamlined payroll management experience, letting you automate, customize, and update payroll easily. Reviewers appreciate the intuitive interface, automation options, timely payments, and seamless integration with timekeeping, making payroll less stressful and more efficient.

Direct Deposit

4.7 (528)

68.18% of 528 reviewers that rated this feature as important or highly important

It gives you a reliable, automated way to pay employees directly into their bank accounts. Users think Gusto’s direct deposit is dependable, easy to manage, supports split payments, and consistently delivers pay on time, boosting satisfaction for both employers and staff.

Payroll Reporting

4.5 (484)

65.29% of 484 reviewers that rated this feature as important or highly important

It helps you generate, customize, and download payroll reports in various formats. Reviewers indicate Gusto’s payroll reporting is easy to use, integrates with QuickBooks, provides timely and accurate data, and supports both internal and external reporting needs.

Tax Compliance

4.4 (468)

64.32% of 468 reviewers that rated this feature as important or highly important

This aspect helps you stay current with payroll tax laws and filings. Some reviewers find Gusto’s tax compliance valuable for automating tax payments, handling multi-state requirements, and providing reminders, though a few mention occasional errors or delayed support in resolving tax issues.

W-2 Preparation

4.7 (457)

63.68% of 457 reviewers that rated this feature as important or highly important

With this capability, you can access, download, and distribute W-2s quickly and accurately. Reviewers appreciate how Gusto automates W-2 creation, notifies employees, enables easy online access, and saves significant time during tax season.

Employee Database

4.6 (511)

51.66% of 511 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Gusto 100 features

### All Features
- 1099 Preparation: Generate, file and review 1099 tax forms for IRS (Internal Revenue Service)
- 401(k) Tracking: Track 401(k) participant contributions and employer match
- ACA Reporting: Collect data and compile reports to stay in compliance with Affordable Care Act requirements
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Benefits Administration Outsourcing: Delegate benefits administration to third party vendors
- Benefits Dashboard: Use a dashboard to view benefits that are selected by employees or offered by employers
- Benefits Management: Record employee's benefit plans and selections throughout career progression
- Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed
- Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Career Development: Process of enhancing skills & experiences for continuous professional growth & advancement
- Check Printing: Print paychecks issued to confirm payment of wages or salary
- COBRA Administration: Manage mandated benefit continuation for employees who no longer work for the company for a limited time period
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies
- Compensation Plan Modeling: Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Customizable Reports: Alter the layout and content of reports
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Deduction Management: Determine what amounts employees should contribute towards their benefits from each paycheck
- Direct Deposit: It gives you a reliable, automated way to pay employees directly into their bank accounts. Users think Gusto’s direct deposit is dependable, easy to manage, supports split payments, and consistently delivers pay on time, boosting satisfaction for both employers and staff.
- Disability Insurance Administration: Set up and manage short and/or long term disability insurance benefits
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Electronic Forms: Digital forms that are shared and accessed online
- Email Reminders: Reminders sent via email
- Employee Benefits Administration: Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Handbook: Create and share a new employee handbook with helpful information
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities
- Employee Portal: Online portal where employees can access and track their own information
- Employee Profiles: Centralized storage for employee data, records, and performance metrics
- Employee Self Service: Gateway through which employees can access the system
- Employee Time Tracking: Track and measure time worked for employees
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- For Accountants: Software specialized for accountants and accounting firms
- For Cloud: Software that is accessible through the cloud with an active internet connection
- For Small Businesses: Designed for small businesses
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Health Insurance Administration: Set up and manage health insurance benefits for employees
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- HSA/FSA Administration: Set up and manage health savings and flexible spending accounts for your employees
- Learning & Development: Facilitate training materials that help employees grow and progress in their positions
- Leave Tracking: Manage and track employee attendance
- Life Insurance Administration: Set up and manage life insurance benefits for your employees
- Market Data Analysis: Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Multi-Country: Pay employees in multiple countries using correct currencies and correct tax deduction amounts
- Multi-State: Pay employees in multiple states with correct tax deduction amounts in each
- Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Online Benefits Enrollment: Select benefits and provide information needed to participate in a benefit via an online portal
- Online Time Tracking: Track employee and task times using internet connection
- Orientation Workflow Management: Create orientation programs for new employees or students
- Payroll Management: Gusto offers a streamlined payroll management experience, letting you automate, customize, and update payroll easily. Reviewers appreciate the intuitive interface, automation options, timely payments, and seamless integration with timekeeping, making payroll less stressful and more efficient.
- Payroll Reporting: It helps you generate, customize, and download payroll reports in various formats. Reviewers indicate Gusto’s payroll reporting is easy to use, integrates with QuickBooks, provides timely and accurate data, and supports both internal and external reporting needs.
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Review Management: Create, fill out, and send performance reviews to individual employees
- QuickBooks Integration: Integrates with QuickBooks
- Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization
- Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Retirement Plan Management: Set up and manage retirement benefits for your employees
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Sick Leave Tracking: Track and manage sick leave time
- Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions
- Task Management: Create, manage and track all task activities and progression
- Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment
- Tax Compliance: This aspect helps you stay current with payroll tax laws and filings. Some reviewers find Gusto’s tax compliance valuable for automating tax payments, handling multi-state requirements, and providing reminders, though a few mention occasional errors or delayed support in resolving tax issues.
- Tax Filing: The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return
- Tax Forms: Declaration of income made to tax authorities
- Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Attendance: Track and manage employee's work hours to improve payroll accuracy
- Time Off Management: Track and manage employee time-off, vacation, and sick leave requests
- Time Off Requests: Tools that allow employees to request/schedule time off
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Timesheet Management: Track the amount of time spent on a job or task
- Training Management: Track employee/learner's progression through training programs
- Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time
- W-2 Preparation: With this capability, you can access, download, and distribute W-2s quickly and accurately. Reviewers appreciate how Gusto automates W-2 creation, notifies employees, enables easy online access, and saves significant time during tax season.
- Wage Garnishment: Automatically subtract garnishments from wages
- Web-based Deployment: SaaS, web-based, online deployment
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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We can help you find the software with the features you need.

Features

4.5 (4,196)

4.5

Based on 4,196 reviews

## Pricing

Value for money

4.5 (3073)

Free Trial

[View pricing plan details](https://www.capterra.com/p/131882/Gusto/pricing/)

Solo

$49.00

Other,Per Month

Simple

$49.00

Other,Per Month

It includes:

-   Payroll
-   Unlimited payrolls per month
-   Tax Filings & Payments
-   Health Benefits Administration
-   Online Benefits Enrollment
-   2-day and 4-day direct deposit
-   Third-Party Integrations
-   Employee Mobile App
-   Multiple Pay Rates & Schedules
-   PTO Policy Tracking
-   State & Federal Unemployment Insurance
-   Worker's Compensation Administration
-   Calendar Reminders
-   Paystubs
-   Payday Emails
-   ACA Compliant
-   HIPPA Compliant
-   ERISA Compliant
-   Garnishments
-   Employee Profiles & Self-Service
-   Holiday Pay
-   Lifetime Access
-   Tip Credits
-   Document Storage
-   W-2s and 1099s
-   Digital pay stubs with lifetime access
-   Onboarding checklist
-   Background checks

Plus

$80.00

Other,Per Month

It includes:

-   Everything in Simple Plan
-   Full-Service Multi-State Payroll Including W-2s and 1099s
-   Next-day Direct Deposit
-   Advanced Hiring & Onboarding Tools
-   PTO Management & Policies
-   Time Tracking & Project Tracking
-   Time Kiosk
-   Expenses & Reimbursements
-   Workforce Costing & Custom Reports
-   Time off requests and approvals
-   Scheduling
-   Custom onboarding checklist
-   Custom document e-signing
-   Software provisioning and deprovisioning
-   Job postings
-   Applicant tracking system

Premium

$180.00

Other,Per Month

It includes:

-   Everything in Simple and Plus plans
-   Priority Support
-   Dedicated Customer Success Manager
-   Full-service Payroll Migration
-   Federal and state compliance alerts
-   Health Insurance Broker Integration
-   HR Resource Center
-   Access To Certified HR Experts
-   R&D Tax Credit Discount

Value for money

4.5 (3,073)

4.5

Based on 3,073 reviews

## Integrations

[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Webex Suite](https://www.capterra.com/p/237272/Webex/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (3170)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (3,170)

4.4

Based on 3,170 reviews

## User reviews

Overall rating

4.6

Based on 4,293 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(3089)

4(917)

3(168)

2(48)

1(70)

Mentioned topic

Recent reviews first, then most helpful

XC

Xhris C.

### "Easy-to-Use Payroll with Clear Pay Breakdowns, but Limited Employee Controls"

4.5

November 14, 2026

Gusto lets me access documentation for policies and procedures to sign, speak directly to HR about those documents, enter my time, and request time off. I can also understand how my paycheck is submitted and what each deduction is for, so I don’t have surprises with my biweekly payments.

Pros

I find Gusto very easy to use. Everything is streamlined, and I can use it easily on the app or in a browser. It feels user-friendly when I’m navigating payroll and documentation. I like being able to enter my own hours instead of having to clock in and out, where I might accidentally clock in or out too early or too late. I can see the breakdown of each paycheck and understand how my taxes will look at the end of the year. I also appreciate that I can access work documents, contact HR about them, request time off, and see what is coming out of my paycheck. The app makes everything easily accessible on the go, and setting Gusto up initially was not difficult at all.

Cons

I sometimes find documentation a little difficult to reach in the app. We don’t use all areas of Gusto, so I haven’t been able to troubleshoot much beyond payroll and documentation. I also have to enter my hours from SimplePractice manually, and it would be helpful if they transferred automatically. When my college email went inactive, I couldn’t change it myself and had to go through HR. I’d like to be able to update my email and contact information through the user interface.

Anne E.

Medical Assistant

Used the software for: Less than 1 year

### "Easy to Use and Convenient Phone Login with Gusto"

5.0

November 13, 2026

i have not had any problems with gusto

Pros

Easy to use, and understand. love how i can log in with my phone

Cons

there is nothing i dont like about Gusto

Bethany R.

Team Lead Senior Account Manager

Used the software for: 3-5 years

### "Gusto Makes Payroll Easy with Great Features!!"

5.0

November 13, 2026

I needed to split my paycheck between my husband and I and it gives me the option to do so very easily!

Pros

Gusto is very easy to navigate and i love all the features. Especially the payroll split option

Cons

Nothing I dislike about it, Everything is perfect

Dionne S.

acccount manager

Used the software for: Less than 1 year

### "Easy to Use with a Helpful Paycheck Advance"

5.0

November 13, 2026

N/A

Pros

Ease of use and the advance on your paycheck

Cons

I wish there was a way that we can add money to the card

Nathaniel

### "Effortless Time Tracking and Payroll, Checks Every Box"

4.5

November 13, 2026

I use Gusto to easily clock in and out, manage my work time and expenses, and track my hours and paychecks. The process is easy and streamlined, and the home screen widget lets me clock in, clock out, and take breaks.

Pros

I like how easy and streamlined Gusto is, from clocking in and out to tracking my paychecks. It makes it easy to manage my work time, hours, and expenses, and no other payroll software I’ve used makes it as easy. I also love the home screen widget for clocking in and out and taking breaks. Setting Gusto up was very easy, and I don’t remember it being difficult at all. Gusto checks all the boxes for me.

Cons

Nothing, Gusto checks all the boxes.

Sofie P.

### "Easy Payroll and Hour Tracking, Though Clock-Ins Can Reset"

5.0

November 13, 2026

I use Gusto to track my hours.

Pros

I like how simple Gusto is to use. I love the payroll because I can get a simple view of all my hours. The initial setup was very easy.

Cons

The app sometimes randomly resets when I’m trying to clock in and asks me for a code.

CS

Christian S.

Owner

Used the software for: Less than 1 year

### "Clear, Step-by-Step Guidance with a Clean, Uncluttered Interface"

5.0

November 13, 2026

Its helping me pay the taxes needed, calculate payroll, register with tax agencies and keeping everything on track

Pros

The clear instructions and that the page is not overloaded with information, i like how it breaks things down and gives step by step instructions

Cons

That it charges for extra things that i think should come included in the price

Nikki B.

### "Simple, All-in-One Time Tracking You Can Access Anywhere"

5.0

November 13, 2026

I use Gusto to clock in and out and request time off. It makes this very easy, keeps everything in one place, and I can access it from anywhere.

Pros

I like that Gusto makes things very easy and keeps everything in one place. It’s very easy to navigate, and I love that I can access it from anywhere. The initial setup was very easy.

Cons

Nothing! Very easy to use!

Abby S.

Coach

Used the software for: Less than 1 year

### "Easy, Fun Access to Financials, Wallet, and Time Tracking"

4.5

November 13, 2026

Gusto is a huge benefit because it allows and encourages me to engage with my current income and job, while also thinking about overall spending habits and savings goals. I can clearly see important financial information and be able to look beyond the current moment and engage more fully with my finances.

Pros

I like that I can easily access a wide range of information about my company and working hours, as well as all of my important financial information. It is also a very accessible platform that is fun and easy to engage with! I specifically like the Wallet and Time Tracking capabilities.

Cons

I don't like that I am not able to directly message other employees or managers on the actual Gusto site or app. However, I really appreciate all the other features and offerings!

Angelina E.

Marketing Intern

Used the software for: Less than 1 year

### "Easy Payroll Tracking with Helpful Reminders, Despite One or Two Login Hiccups"

4.5

November 13, 2026

I don’t have to track hours or figure out my pay by hand. Gusto puts monthly payroll summaries, hours worked to date, and take-home pay in one place, making it easier to track my payments and budget.

Pros

I like that Gusto brings my payment information together in one place. The payroll summaries show my hours worked, hours worked to date, and take-home pay, which makes it easier for me to track my payments and budget. I also like getting emails that tell me when I’m getting paid and remind me when it’s time to log my hours, so I don’t have to keep it in the back of my head all week. I can enter my hours and adjust them with a comment. The website feels modern and clean, and it’s simple to use and navigate. Getting set up was straightforward and self-explanatory. I just followed a link and entered some basic information, and I wasn’t confused. I find Gusto simpler than other payroll software I’ve used.

Cons

Sometimes I have trouble logging in on my phone. The verification process can feel a little overkill, and once Gusto wouldn’t let me log because of what seemed like an error with the site, but I was able to log in again after a few attempts. Other than that, I haven’t had issues.

[View all Reviews](https://www.capterra.com/p/131882/Gusto/reviews/)

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