# Page 15 | Gusto Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 15 - Is Gusto the right Human Resources solution for you? Explore 4216 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131882/Gusto/reviews/?page=15 --- Gusto 4.6 (4216) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 20th, 2026 # Page 15 - Reviews of Gusto ## Showing most helpful reviews Showing 351-375 of 4216 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MG Marissa G. Medical Assistant Alternative Medicine Used the software for: Less than 6 months ### "Gusto is a Go To!" August 26, 2024 4.0 Very good, is a user-friendly app great for small businesses/medium sized businesses. No expertise needed when it comes to payroll and hours, everything is very self-explainable. Gusto also offers tax filing, step by step processes for creating policies and more! Pros Ease of access for the consumer and user, easy to find everything you need right off the bat. Easy to use for simple timekeeping and payrolls. Cons There was nothing, that I can remember, that I didn't like. May not be suitable for bigger businesses. Review Source Response from Gusto September 6, 2024 Hello Marissa, Hello, Thank you for your positive review! We're delighted to hear that you find Gusto easy to use and well-suited for small to medium-sized businesses. Your feedback about the simplicity of payroll and tax filing is much appreciated. If you ever have any questions or need further assistance, we're here to help! -Gusto JP Jose P. Medical Biller Medical Practice Used the software for: 6-12 months ### "Gusto, very good option" September 12, 2024 4.0 Very good overall. Fees very competitive and app very detailed and friendly user. Pros Very competitive fees. The website very user friendly. Cons Sometime the timeframe that takes to transfer the money to the account. Review Source Response from Gusto September 13, 2024 Hello Jose, We’re so glad to hear that you find Gusto to be a user-friendly and cost-effective solution! Your satisfaction with our competitive fees and detailed app means a lot to us. We're always working on ways to make the experience smoother and faster and appreciate your feedback. Thank you again, we’re here if you need anything! -Gusto AK Amanda K. Assistant Director E-Learning Used the software for: Less than 6 months ### "Gusto Saves Time But Could Be Simpler" September 16, 2024 5.0 My experience with has been positive. It’s really helpful for managing payroll and taxes also benefits all in one place and it saves me a lot of time. While some features can be a bit confusing at first once you get the hang of it everything runs smoothly. Pros Things I like about is it makes handling payroll so easy. I can pay my team members within a minutes with some clicks and it also takes care of taxes automatically which saves me a lot of time. I also like how it tracks benefits and vacation days all at a glance. Cons If I mentions things I don't like about is that sometimes the reports can be a bit tricky to customize. I also find that add some features can be a bit confusing at first. Review Source Response from Gusto September 20, 2024 Hello Amanda, Thank you for your honest review! We're thrilled to hear that Gusto has made payroll, taxes, and benefits easier for you, helping to save time and streamline your processes. Your feedback about reports and certain features being tricky to navigate at first is valuable, and we're always working to improve the user experience to make everything as simple as possible. If you ever need guidance or have suggestions, please don't hesitate to reach out — we're here to help! -Gusto VR Verified Reviewer Operations Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Gusto: Easy PTO management & employee visibility" August 16, 2024 5.0 I have enjoyed my time using ; it alerts me around payday and helps me look through my paystubs and PTO management. Pros Tracking and requesting PTO is incredibly easy and manageable. Cons I don't really have any negative feedback; has been helpful for everything I've needed it for. Review Source Response from Gusto August 20, 2024 Hello, Thank you for sharing your experience! We're so glad to hear that Gusto has made tracking and requesting PTO a breeze for you. It’s also great to know that our alerts and paystub features have been helpful in managing your time and payroll. We love hearing that you’ve enjoyed using Gusto, and we’re here for you if you ever need anything. Thanks for being a part of the Gusto community! -Gusto KM Keegan M. Owner Writing and Editing Used the software for: 6-12 months ### "Review of gusto" August 22, 2024 5.0 Pros Benefits. Has so many free promotions included. Cons Login. The set up is so confusing it was very difficult to learn to use it. Review Source Response from Gusto August 23, 2024 Hello Keegan, Thank you for sharing your feedback! We're glad to hear you appreciate the variety of free promotions included with Gusto's benefits. We're sorry to hear that the login setup was confusing and made things difficult. We aim to make Gusto as user-friendly as possible, so we appreciate your input. If there's anything we can do to help improve your experience or if you need assistance navigating the platform, please don't hesitate to reach out to our support team. We're here to help! -Gusto PC Pamela C. Client Manager Accounting Used the software for: 2+ years ### "Great payroll and benefits management platform " August 20, 2024 5.0 Pros The support, they always get back to you and be able to provide a solution Cons Not a PEO. And repones sometimes can be slow Review Source Response from Gusto August 23, 2024 Hello Pamela, Thank you for your positive feedback! We're glad to hear that our support team has been able to provide you with solutions when needed. We understand that response times can sometimes vary, and we're always working to improve our service. While we're not a PEO, we're dedicated to offering a robust payroll and benefits management experience. If you have any other feedback or need assistance, please feel free to reach out. -Gusto VV Venkatesh V. micro finance Financial Services Used the software for: 1-2 years ### "The Gasto tool offers insightful expense tracking with a unique, user-friendly interface. Efficient and effective." August 2, 2024 5.0 offers an easy-to-use platform for handling HR, benefits, and payroll administration duties. Its user-friendly interface streamlines complicated procedures, enabling small and mid-sized firms to manage employees more effectively. Streamlining administrative tasks and increasing productivity are two benefits of integrating many HR services under a single system. Pros I liked 's easy-to-use UI and extensive payroll management capabilities. Managing HR activities was made simple by its smooth connection with compliance and benefits administration technologies. Both small and growing enterprises found the software's scalability to be advantageous, and the customer assistance was competent and responsive. Cons The payroll and HR software has limitations. Its user interface, which some find complicated and challenging to use, is one frequent problem. Furthermore, there may be irregularities in the customer service, which causes delays in the resolution of problems. For new users, the learning curve can be quite severe. Review Source Response from Gusto August 6, 2024 Hello Venkatesh, Thank you for your review! We’re glad you find Gusto's expense tracking and payroll management capabilities useful, and we appreciate your kind words about our user-friendly interface and responsive customer support. We acknowledge your concerns regarding the interface complexity and occasional customer service delays. Your feedback is valuable, and we’re continuously working on improvements. If you need any further assistance, please reach out to our support team. Thank you for choosing Gusto! Best regards, The Gusto Team JW Jacquie W. Program Manager Computer Software Used the software for: 2+ years ### "Absolutely Love this Full Feature Easy to Use Product!" October 10, 2023 5.0 If I were to leave this world today, ANYONE could jump onto and fall right into step. That is how easy this program is. Pros I cannot say enough about how much our company loves this product. If any company tries to sell us a product that claims to do the same things, we turn them down flat! So many companies are "Ala Cart". Not . We have been using Gusto since 2017 and hope that we can always use them. This is very user friendly, allows self-onboarding by the employee, allows time tracking for hourly employees, time tracking by project, handles your benefit plans, open enrollment, workers compensation insurance payments, payroll, taxes, new employee reports, tax reporting, W-2's, 1099's, payment of contractors both domestic and international (in November 2023, you will be able to pay international employees). Nothing is complicated in any way shape or form. Gusto is so stress free and works with many other programs. We use their partner EasyLlama for training (yes, that is a minimal fee payable to EasyLlama) and that is amazing. I can't say enough about how wonderful this is. If I ask the owners if they want to add a benefit, their first questions is always, "do they work with Gusto"? Cons In 8+ years, I have not found a single negative thing with , even through COVID, they seemed to not miss a beat with their customer service. Reason for choosing Gusto I am not sure but sooooo glad we did. Review Source Adebayo E. DIRECTOR Information Technology and Services Used the software for: 6-12 months ### "Gusto" September 24, 2023 5.0 has helped us Solved most of our payroll related problems and it has helped us with our Tax Compliance Pros is a User-Friendly payroll and HR software, that has helped us with tax compliance and benefits administration. it has help us Save a lot of time and accuracy with there awesome features Cons the cons i meet in is the additional cost for advanced features and also the limitations in customization and app integration and there is GeoGraphical Constraints with it Review Source CR Ciara R. Instructor Education Management Used the software for: Less than 6 months ### "Employee Review" November 6, 2024 5.0 Pros The ability to be rewarded by in unconventional ways Cons Nothing! I liked it all, super easy and interesting! Review Source MB Mark B. Founder and CEO Apparel & Fashion Used the software for: 2+ years ### "Gusto Review " August 25, 2024 3.0 Pros Easy to track payroll, able to be useful with low number of employees Cons Not able to support large businesses, help desk doesn't assist. Switched from [Auris](https://www.capterra.com/p/195073/Heartland-Payroll-HR/) Needed to have someone else manage it for me. Review Source Response from Gusto August 27, 2024 Hello Mark, Thank you for your feedback! We’re happy to hear that Gusto has been useful for tracking payroll, especially for businesses with a smaller number of employees. We understand that scalability and support are important, and we're always working to enhance our services to better meet the needs of all our customers. If there's anything specific we can assist you with or if you have suggestions on how we can improve, please feel free to reach out. -Gusto eM esam M. lawer Law Practice Used the software for: 1-2 years ### "gusto The best and easiest application to manage your company's business and follow up on employees " August 7, 2023 4.0 I have been using this application for two years and it has made my business very easy. It is one of the best applications used by businessmen and company owners Pros gouto the great app help to the payroll and Personnel management and tracking is one of the best applications for businessmen Cons It is not considered that there are major negatives in the application, but it needs to be constantly updated Review Source Jodie W. CEO Consumer Services Used the software for: Less than 6 months ### "It may work if your workweek starts on a Monday" January 24, 2024 1.0 AVOID LIKE THE PLAGUE! They are now advertising everywhere, trying to get more customers. But once you sign up with them, they really don't care about you at all. They will even report wrong information to the tax agencies, and will not try to fix the problem at all!!! Pros It seemed easy to set up. I like that it has integration with other apps, such as timekeeping and scheduling. Cons Even though it asked the right questions about when our work week starts (on a Saturday), and when our payroll day is, it wrongly generated our payroll periods to start from Monday through Sunday. This is despite the fact that I was on the phone with them for hours explaining that our work week starts on Saturdays, and th payroll period has to match that. First, they claimed they fixed the issue. Then, when I found out they had not fixed the issue, they tried to tell me that the workweek does not have to match the payroll period. (!!!!) That is absolute BS. Then, they told me they would bring it to a higher-level support. They never called me after that. In the meantime, they have wrongly reported two payrolls to the tax agencies. and made us look like we did not pay our employees for two days. Switched from [SurePayroll](https://www.capterra.com/p/225706/SurePayroll/) Surepayroll was getting expensive, and support was not great either. However, they NEVER GOT OUR PAYROLL WRONG!!! Review Source Response from Gusto June 18, 2024 Hello Jodie, Hello, We're sorry to hear about your experience and the frustrations it caused. We strive to provide seamless service and are disappointed to learn we fell short of expectations in this instance. Your feedback is important to us, and we're actively looking into ways to improve our processes. Please reach out if there's anything further we can assist you with. -Gusto AT Anna T. Credentialing Specialist Health, Wellness and Fitness Used the software for: 6-12 months ### "Best time keeping app" August 19, 2024 5.0 It's been amazing so far, by far the best time app I've used in all my years of using apps. Pros I love how easy you can navigate the app, from clocking in, to checking your paychecks (and stub!), request time off, see when birthdays are coming up, and even company holidays! Even enrolling in benefits! Cons Sometimes it takes a little to sign on to clock in. Review Source Response from Gusto August 20, 2024 Hello Anna, Thank you for your awesome review! We’re delighted to hear that you love how easy it is to navigate the app, from clocking in to checking pay stubs, requesting time off, and more. It’s fantastic that you’re finding Gusto to be the best timekeeping app you’ve used! We appreciate your feedback about the sign-on time and will continue working to improve that experience. We’re so glad to have you with us, and if you ever need anything, we’re here to help. -Gusto JB Juli B. Chief Accountant Biotechnology Used the software for: 1-2 years ### "Support Severely Lacking" January 11, 2024 4.0 If you don't run into any problems, it's fine. However, I'd give their support a failing grade. I'll give them that it's better than Quickbooks Online payroll but that bar is underground it's so low. I was assured by the salesperson that sold me on that I would speak to a US-based real person if ever I should need support - that was a false assertion. I rarely, if ever, speak to a US-based person. Getting a hold of a person at all is not easy. There's no number to call. I don't have a contact person at the company. There's often no response on support tickets that I submit. It's inexcusable. Payroll affects people's lives and livelihoods. For a payroll company to expect their software to just work bug-free 100% of the time and thus never put resources into customer support is arrogant and short-sighted. Pros In general, the payroll features are easy to set-up and use. Cons I don't like that their payroll journal entries can only map to main accounts and not sub-accounts. I don't like that they don't seem to understand that Group Term Life Insurance premiums paid by the employer are taxable benefits to the employee, but no cash is exchanged between employer and employee. They set up the journal entries to reflect a cash payment to the employee and I haven't found a way to disable that. Finally, I have had repeated support issues, most notably, all of my employees that were employed during 2022 were notified of a "Draft" W-2c for the 2022 tax year uploaded to their employee accounts on 12/4/2023. Those "Draft" W-2cs for the prior year were erroneous. After spending hours upon hours reviewing each employee's payroll totals for the 2022 tax year and ensuring there was no such error that needed correcting, I reached out to through the only feature possible when you need to provide attachments which is an online form. I submitted one for every, single employee. I received a single reply email saying "not to worry" they would address it. I never received a follow-up until I insisted that they call me back. On follow-up, I was told that it was a "company-wide internal error." Furthermore, they couldn't remove the erroneous "Draft" 2022 W-2cs from my employees' accounts and they couldn't provide any official documentation to provide to my employees that the error was theirs and theirs alone. I demanded some sort of compensation at the very least to which they offered a 25% discount for 2 months which amounts to roughly $130 which barely covers 2 hours of my time spent dealing with the mess that they created. Furthermore, when my January bill came, they had not provided the discount. I'm assured that it will appear on my "next" bill but I'm not holding my breath. They should have reached out to their clients pre-emptively about this problem. They should have been responsive to my 16 support tickets about this problem. They should have offered multiple months of free service to compensate for this problem. They offered nothing voluntarily. Nothing. This is absolutely unacceptable handling of a "company-wide error." Oh, and I ran into a different tax compliance issue with city-wide occupational tax with which they should be intimately familiar since their headquarters are located in an adjacent city with an identical occupational tax and yet their own employees didn't seem to understand the nuance of this tax to which their own employees are subject. What kind of payroll company doesn't understand the payroll taxes in their own jurisdiction? Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Quickbooks Online is not user friendly. If a mistake is made, there is no easy way to reverse the mistake. Getting help through support is next to impossible. QBO caused more harm than help. We used a private payroll company whose UI was so ancient it felt like it was 1995 MS-DOS for which I had zero patience. I had faith that would be easy to use and offer appropriate customer support. Review Source Response from Gusto June 18, 2024 Hello Juli, Thank you for sharing your detailed feedback. We sincerely apologize for the challenges you've experienced with our payroll system and support services. Your concerns are important to us, and we understand the frustration caused by the issues with payroll journal entries, W-2c forms, and the lack of clarity on tax compliance. We strive to provide reliable solutions and effective support, and it's clear we fell short of your expectations in this instance. Rest assured, we are actively working to address the issues raised and improve our services moving forward. Please reach out directly to us at Support@Gusto.com so we can assist you further and ensure your concerns are properly addressed. Your feedback helps us immensely in refining our processes and enhancing the customer experience. AE Ashley E. Accountant Accounting Used the software for: 2+ years ### "Gusto makes payroll a breeze!" February 15, 2024 5.0 Pros Using for payroll, benefits and insurance administration is so simple. It's easy right from the beginning. Their customer support is always super helpful and works hard to make sure they resolve any issues you may have. Cons The only downside to is that they are limited to small companies. It's not necessary a bad thing. I just like it so much that I want to use it with all my clients regardless of their company size! Reason for choosing Gusto is the perfect fit for any smaller size company. The value for the cost is unmatched for a small business! Review Source Response from Gusto June 18, 2024 Hello Ashley, Thank you for sharing your positive experience with Gusto! We're thrilled to hear that using Gusto has simplified your payroll, benefits, and insurance administration. We appreciate your feedback about wanting to use Gusto for all your clients, regardless of their company size. At Gusto, we strive to provide excellent support and value for businesses of all sizes, and we're here to assist you however we can. -Chelsea SN Sheldon N. Owner Hospital & Health Care Used the software for: 2+ years ### "A loyal customer that will be moving away from Gusto... HONEST REVIEW" June 28, 2023 4.0 Sadly, we will be leaving . We absolutely love the services (overall) and due to their great platform (and price), we have remained patient with some of the shortcomings. That said, I am so disappointed that we don't have better support. After a major payroll issue in May 2023, I remained calm and even inquired about upgrading our plan so that we could get better quality support and avoid future issues. No luck - I spoke to people in sales, but never heard back. Their software does not fully support multiple locations (must use DEPARTMENTS), which presents problems across the company. The worst issue we faced was based on an honest error our company made: One of our new hires mistakenly ran payroll for a new location prior to the account being funded. This caused an insufficient funds matter, which was totally our fault. However, the system locks you out without the chance to run payroll until the payment is cleared - we couldn't even run paper checks. This means our valued staff were paid late. There was no way to expedite this (bank wire, etc.) so I ended up driving several hours to delivery paper checks to our teams. Customer support wouldn't even allow me to speak to a manager about the situation so I could provide feedback for future customers. If you are a small office with 1- 30 employees, I think Gusto could be a great option. However, if you need more granular permissions for leadership, quick/dedicated support, look elsewhere. Pros is likely the easiest platform to learn and use. Our team members with limited tech skills can navigate the system with ease. I constantly see updates and enhancements throughout the system that are beneficial and useful. Also, the price is hard to beat for all the features. We use Gusto for health benefits, 401k, PTO, and time tracking - all work relatively fine. The only catch is assessing if your company is too large for Gusto's abilities. Cons As our company began to grow, we started to notice limitations in the platform. Once we grew to having multiple locations, things fell apart fast. Between the two companies I own, we hardly ever need the support team. However, when we do, it has become increasingly difficult to get the help we need. It is hit or miss. In a nutshell, if you have more than 30 employees in multiple states/locations, look at other options. We are taking both of our companies to another provider. Multiple times, could have saved this relationship, but I don't think I was ever able to reach someone who cared enough. Alternatives considered [Rippling](https://www.capterra.com/p/172127/Rippling/)[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Review Source Jordan C. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Gusto: for the simplest of paychecks and those who don't need support" March 18, 2024 2.0 Support is terrible. They never seem to have an answer and you can't call them, they have to call you. Miss the call? Submit another request. I've been told 3 times I'd have a supervisor or specialist call me back and never received that call. They are unable to properly calculate payroll taxes, telling me the only way to do it correctly was to change our employees' W4 EVERY MONTH. That was their suggestion. It's so strange to me that they are so popular. If you use , check the federal withholding and I hope you don't mind that they will calculate your salary employees' hourly rates (based on what you enter as their estimated pay) and print it on each paystub. Pros Not much. The direct deposit did always go in next day, so that was nice. Cons Support was terrible. Chat never worked and if you miss their support call, you put in new request.They are also only able to calculate fed withholding for simple pay plans (straight hourly or salary with no commission). They calculate witholding as if each paycheck is the exact same each month.If you make $10K on your first paycheck of the month and $900 on your 2nd of the month, they will withhold $0 in federal withholding for the second paycheck, leaving you with almost $11,000 in untaxed income. They can't fix this. They also said they HAVE TO print an hourly rate on my salaried employees' paystubs, even though it shows 0 hours and they are paid a salary. Reason for choosing Gusto They had a good reputation...for the life of me I can't figure out why. Review Source Response from Gusto June 18, 2024 Hello Jordan, We are sorry to hear about your experience with Gusto. It's disappointing that you've encountered challenges with support and payroll tax calculations. Your feedback is important to us, and we apologize for any inconvenience. We appreciate you sharing your concerns, and we'll use this feedback to improve our services moving forward. If there's anything else we can do to assist you, please reach out directly. -Gusto Wayne L. CEO Sporting Goods Used the software for: 1-2 years ### "Great Online HR platform" January 1, 2024 4.0 Utilized a 3P administrator to establish & set-up a structure for our org. Need a long learning curve to understand. Pros Online all the time when you need it…easy to search & reference simple items & documents used regularly. Cons Wish there was more intuitive interface on tax compliance & other non regular tasks. Alternatives considered [Insperity](https://www.capterra.com/p/56017/Insperity-Recruiting/) Reason for choosing Gusto Cost was a significant factor in Our choice as well as the interface pf the employees. Switched from [ADP TotalSource](https://www.capterra.com/p/113109/ADP-TotalSource/) Cost of ADP was too significant against Review Source Response from Gusto June 18, 2024 Hello Wayne, Hello, Thank you for sharing your experience with Gusto! We're thrilled to hear that you find our online HR platform convenient and reliable for accessing essential documents. We appreciate your feedback on the interface and tax compliance aspects. Your input is valuable to us as we continually strive to enhance our platform to better meet your needs. If you have any further suggestions or questions, please don't hesitate to reach out. We're here to support you every step of the way. -Gusto JJ Justin J. Owner Accounting Used the software for: 2+ years ### "Gusto is a user friendly payroll product for small businesses" August 27, 2024 5.0 is a good product for business owners that want to manage their own payroll. Pros I like how easy it is to set up . I also like that Gusto is very scalable. It works well for a single employee business or a business with many employees. Cons Customer service response times are not always consistent. Normally this is not an issue, but can cause stress when things need to be done quickly. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Gusto Pricing and ease of use. seemed to be easier to use than QuickBooks. Review Source Response from Gusto September 6, 2024 Hello Justin, Hello, Thank you for your feedback! We’re glad you find Gusto easy to set up and scalable. If you have more feedback or need assistance, please let us know -Gusto VR Verified Reviewer Owner Real Estate Used the software for: Less than 6 months ### "User Friendly" August 23, 2024 4.0 Pros It is easy to use and user-friendly. It is also easy to use for self-service reporting. The biggest advantage is that it is convenient for reporting nationwide. Cons It's a good system overall, but it costs a bit. The only downside is the financial burden. Switched from [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) Because is easier to implement and offers more support. Review Source Response from Gusto August 27, 2024 Hello! Thank you for your review! We're glad to hear that you find Gusto user-friendly and convenient, especially for nationwide reporting and self-service. We strive to provide a seamless experience and robust support to help make payroll and HR tasks easier for you. We understand that costs can be a consideration, and we aim to deliver great value for the comprehensive services we provide. Thank you for choosing Gusto and for sharing your experience with us! -Gusto JP Julee P. President Health, Wellness and Fitness Used the software for: 2+ years ### "Gusto is awesome" August 20, 2024 5.0 I have been using for over four years. I highly recommend the platform. Pros is an easy to use platform that assists me with payroll as well as employee benefits Cons I would love to have a chance to select services à la cart Review Source Response from Gusto August 23, 2024 Hello Julee, Thank you for the fantastic review! We're thrilled to hear that you've found Gusto easy to use for both payroll and employee benefits over the past four years. Your suggestion about à la carte services is appreciated—we love hearing how we can make Gusto even better for you. If there's anything else you'd like to share or need help with, please let us know. Thanks for being a valued member of the Gusto community! -Chelsea B VR Verified Reviewer Game Design Computer Games Used the software for: 2+ years ### "Gusto is smooth and simple" October 2, 2023 5.0 I've been using for more than 3 years as an employee and I had 0 problems getting my salary payments. W-2 forms are shared in time at the end of year and it allowed me to send my tax forms early each year. W-2 forms give all the required info in a clear presentation. The simplicity might be my keyword for Gusto as I've never required outside help to understand its features. Pros I love the clean interface and the fact that provides all crucial info on the landing page. From a single page, you can see your upcoming paydays, your last payments, and W-2 updates. Year to date statistics listed on the Paystubs page is very informative and easy-to-understand as well. Another thing I like about Gusto as an employee is the ease of reporting an address change. Cons There are several extra features such as Wallet, Learning, and Giving. But they might come as something too much for a simple salary payment app. It might be good that these tools are there for people who are looking for extra features, but I think was a bit less cluttered in the previous years. Review Source Alan B. Human Resources Generalist Hospital & Health Care Used the software for: 1-2 years ### "Payroll and Benefits Management with Gusto" July 24, 2023 4.0 Payroll, benefits, HR 401(k), and performance reviews may all be handled in a single convenient location. has helped me and my staff to be more productive with our time and to feel appreciated. Pros Friendly interface. Staff-friendly time and absence tracking and benefit administration tools. Human resources and 401(k)s work better together than ever. The price is reasonable for us. Cons Payroll blocks caused by a lack of State tax information can be inconvenient, as it requires contacting to request an extension until the necessary tax data is provided. Perhaps there's an easier method to simply hit a button and have the block lengthened. Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) The team was incredibly responsive and helpful during the entire payroll transfer. If you ask me, the best reason to use Gusto is their customer service. Not to mention Gusto's intuitive interface. Review Source VR Verified Reviewer ingeniero mecanico Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Gestiona tu nomina de manera sencilla con GUSTO" January 22, 2024 5.0 excelente se lleva la nomina de forma correcta, todos los pagos de impuestos una base de datos sencilla realmente lo recomiendo para empresas a pesar de que es un poco caro lo recomiendo Pros Ejecutar la nómina de los empleados de manera sencilla en tiempo real, además de usar el programa es muy intuitivo, además del servicio que brinda el programa es muy completo Cons es algo costoso realmente no todos pueden tener acceso al programa además no funciona en todos los países Review Source Response from Gusto June 18, 2024 Hello there, Hello, Thank you for sharing your experience with Gusto. We're glad to hear that you find our payroll management intuitive and efficient. We understand your concerns about cost and availability in different countries. Your feedback is valuable as we continuously work to enhance our services and accessibility. -Gusto ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.