# Page 62 | Gusto Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 62 - Is Gusto the right Human Resources solution for you? Explore 4191 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131882/Gusto/reviews --- Gusto 4.6 (4191) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 62 - Reviews of Gusto ## Showing most helpful reviews Showing 1526-1550 of 4191 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JK Jeff K. Chief Executive Officer Information Technology and Services Used the software for: 6-12 months ### "Gusto is a great option for small businesses for payroll, taxes and other HR needs" September 28, 2021 5.0 Great product that overall for the price certainly can take care of the key needs a business has, particularly filing tax paperwork and ensuring compliance with government regulations making life simpler for small business owners like myself. Pros Very inexpensive with all the needed key features to take care of basic small business needs for running payroll for employees and contractors. Cons Support can be a little difficult to reach / get assistance from. Took a few days for my response to come after attempting chat and having to wait a while. Would be great to have phone assistance or a more responsive chat channel. The document generation tool could also be improved from a functionality standpoint to be more useful. Review Source VR Verified Reviewer Head of Innovation & Marketing Computer Software Used the software for: 6-12 months ### "Payroll made easy saves us a ton of time and effort" May 4, 2018 5.0 No unnecessary bells and whistles, just a solid payroll application that allows a massive time and effort savings. Pros Gusto is very, very basic in the best way possible. The user experience is natural and intuitive which never leaves me guessing. Reporting is thorough and easy to lay out. The onboarding process for new hires is an underrated feature. Cons I can't think of anything off the top of my head honestly. The application does what it's supposed to do seamlessly, it allows massive time savings. Review Source VR Verified Reviewer President Computer & Network Security Used the software for: 2+ years ### "Could not be better if it tried" September 4, 2018 5.0 Pros Its simple, straight forward and integrates with everything. Cons Better integration for Zenefits regarding PTO and Time and Attendance would make it absolutely perfect. Review Source VR Verified Reviewer Director of Sales & Marketing Financial Services Used the software for: 6-12 months ### "So User Friendly It Hurts" December 12, 2018 5.0 Pros As the end-user, this is SO easy. It's intuitive and super friendly. By far the best and simplest payroll software I've used. Cons I understand the need for it, but it's a little annoying that my boss is notified every time I change my banking information. I like to split my paycheck different ways for different things (a little extra savings this month, a little extra somewhere else next month), and my boss gets an email saying that I updated my information. Every time. Review Source berly B. farmaceutica Pharmaceuticals Used the software for: I used a free trial ### "taste" April 7, 2022 5.0 I find that it is an app that simplifies the work in the different uses applied Pros that everything is digital, very good, solves problems quickly Cons You must maintain a good storage, and be careful not to suffer any damage so as not to lose the data in case of loss Review Source Sneha S. Payroll Associate Human Resources Used the software for: 6-12 months ### "Gusto provides online payroll service, which is very helpful for HR operations." April 4, 2019 4.0 Gusto is helping for handling with payroll management. Pros Gusto is very much helping tool for HR professionals for keeping the payroll records. It simplifies complicated business processes. It is mainly built for small businesses. The platform also capable of automating the calculations, payment and submission of a company's payroll taxes at government level. Cons Actually I have no negative comments to come with, still it has no invoice function for generating invoices for customers. Review Source CK Caitlin K. Community Manager Used the software for: 2+ years ### "Issue-free payroll, worry-free taxes.. and the best HR department for any small business!" April 12, 2018 5.0 Pros I get emails straight to my phone every week when my paycheck is deposited, along with fun facts and the option to save or give a portion of my paychecks! I can request time off easily, track my PTO, and even receive approvals and messages from my boss if my time off has been accepted. All of my important work documents are stored in one place online to access within minutes if I need them, and I can edit/change any important tax information in a few clicks. I always know where to get my tax forms during tax season and get email reminders from Gusto when they're ready! Cons Honestly, I can't think of any cons. Working for a small startup company without an HR department, Gusto has been an incredible and essential work resource for me! Review Source VR Verified Reviewer Demo Specialist Consumer Goods Used the software for: 2+ years ### "Great for start up business " January 30, 2019 4.0 Its been a decent program to track how much im getting paid and taxes Pros Its easy to check how much im getting paid as an employer Cons Its pretty easy to use. Cant think of anything bad. Review Source SG Shelby G. QA & Environmental Manager Pharmaceuticals Used the software for: Less than 6 months ### "Gusto Review" July 12, 2023 4.0 Pros I used the HR function for a very short period of time whilst assisting to select. Unfortunately based on cost our organisation chose another product. The Gusto system has a modern and sleek design. It is easy to use and time off requests etc were easy to make and manage. Time tracking works well for staff working flexitime however our staff are now on fixed hours so there was no requirement for this feature. Cons The functions could be expanded to cover off more HR management Review Source SK Santhosh K. 3D Generalist Entertainment Used the software for: 1-2 years ### "Best way to pay or get paid" June 24, 2020 5.0 Simple, Reliable, and easy to use UI. I strongly recommend this service. Pros Most of my employers prefer using this service for paying their employees. I personally prefer getting paid through Gusto as it is very easy to keep track of your benefits and your pay stubs. Cons I couldn't think of anything that bothered me the most about this service. It was pretty straight forward. Review Source VR Verified Reviewer Founder and CEO Marketing and Advertising Used the software for: Less than 6 months ### "Best way to do your payroll! " October 19, 2020 5.0 Pros What I love most about this software is that they make it so easy and simple for any business owner to be able to get their payroll done in a quick, efficient, and user-friendly way. they really are good as well at making sure a company does all of the proper paperwork and is set up accordingly to meet the rules and regulations for their state. i love how their customer service is also so helpful as well! Cons i wish their customer service was always available at any time, especially for those late night questions because it is can be a long day and then you go to call but no one is there to answer and they are closed. Review Source VR Verified Reviewer Customer Experience Supervisor Hospital & Health Care Used the software for: 2+ years ### "Easy to Use!" August 7, 2019 5.0 Pros I love the pricing with Gusto. It makes it easy that the company can pay and file taxes on your company's behalf. Cons Everything about this software is easy to use! Review Source AJ Amanda J. Controller Accounting Used the software for: 1-2 years ### "Think of The Great Gusto For Payroll Needs" December 5, 2022 4.0 Pros Some clients I assist use this software, and I have also been employed by a company in the past that used this for their payroll. I loved how easy it was to access all of your paystubs, tax forms or change your bank account just by logging into a website. For the most part this software is super easy to use and learn. Cons Sometimes trying to find certain reports was frustrating- only to find out they do not exist or might be named something different! But customer service was amazing trying to help us find information when we needed certain facts or figures, sometimes it just took a couple tries to get what you need. Review Source aS azzo S. computer enginer Computer Software Used the software for: 6-12 months ### "simple ,fast easy to use" February 21, 2022 4.0 Pros gosto app is cheaper than other f sales systems on the market. i love it beacuase is easy to use for evreyone is secure and had law taxes Cons We haven't had any issues with the software. I am disappointed that I cannot add certain fields.I cannot create separate fields for this. In addition, and the only complaint would be some missing funcionality i think it will maker gosto more frindely Review Source MO Maci O. COO Real Estate Used the software for: 1-2 years ### "Easy payroll system for small businesses" October 29, 2019 4.0 Gusto has been a great system for our small business and helped keep our accounting costs down. Pros Once everything is set up correctly, the software pretty much handles everything automatically which has saved me a lot of time! Cons When things aren't straight forward, it can get a little tricky. For instance, switching an individual from employee to contractor status or altering payments. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) As a small company, we didn't need to utilize half of what all QuickBooks could do so we switched to a less complex software. Review Source VR Verified Reviewer Director of Accounting and HR Restaurants Used the software for: 1-2 years ### "Gusto Makes Payroll More Interesting!" December 14, 2018 5.0 Now that I have located all of the necessary payroll reports I need to review, my job is much easier. Pros I like the easy to read reports with Gusto. They keep improving everything on their website. Cons The necessary payroll reports are not located in one spot - you have to go to many places to obtain all the reports to review your payroll. Review Source VR Verified Reviewer Senior Digital Producer & Creative Product Manager Marketing and Advertising Used the software for: 1-2 years ### "Great HR tool" November 27, 2018 5.0 It is a simple tool will help users to ease HR related tasks. Pros As far as I see it is a great product for small businesses, help HR to organize and track records. And from the user's perspective easy to access all documents, time offs and benefits. Cons As a user, I don't have any least like. It is a simple tool and does the work. Review Source María Magdalena Z. Advisor / Consultant Used the software for: 6-12 months ### "Payroll made easy for small businesses." May 7, 2018 5.0 Pros It offers a solid set features, which make your payroll tasks so easy and reliable. If your business is small to medium, then you should go for Gusto. Its UI is neat and friendly. Keeps complete employee records and lets you maintain ordinary payroll and contractors separate. Gives excellent and detailed reports. Cons You could only have two payroll schedules per month, which is absurd. If you work on your payroll on weekends, do not expect customer support. Review Source LeShawnda F. CEO E-Learning Used the software for: 1-2 years ### "Gusto " July 13, 2021 5.0 Gusto has been the best payroll tool I’ve used to date Pros It takes the overwhelm out of payroll and onboarding Cons It’s not as hands on as I needed especially for a startup. They do have some customer service but I needed more when first starting. The tutorials are helpful. Reason for choosing Gusto Ease of use Review Source VR Verified Reviewer CEO Renewables & Environment Used the software for: Less than 6 months ### "Very user-friendly payroll software" May 10, 2019 5.0 Pros This software is a huge time saver for our company. As a small startup we don't have a lot of resources to handle payroll and hr, and using gusto made things much easier. Getting started with the software was self-explanatory, and they had good tips for how to set up the proper registrations in each state where we have employees. They send helpful but not obnoxious emails to keep you on track with payroll, and file all of your payroll taxes for you so you don't have to. Definitely recommend over trying to do anything yourself without the expertise. Cons There's a lot of paperwork to set up at the beginning. Not sure that that's the software's fault or just the fault of doing payroll. I had to call a number of the state's tax departments manually to make sure that everything was filed and set up properly. Review Source VR Verified Reviewer Process Expert Human Resources Used the software for: I used a free trial ### "Application Overview" January 9, 2019 4.0 Complete Package for Human resource capital all detail in one place . easy to use at one place payroll management employee detail and daily to daily task I would say best application for Human resource department Pros Very good application for HR benefit and payroll management for Human resource management easy to use complete package for corporate and company all detail on one application Cons At least 2 month for trial version I would suggest one month is also good. Little bit need to improve customer help desk Review Source VR Verified Reviewer IT Project Manager Information Technology and Services Used the software for: 6-12 months ### "Great product" October 14, 2020 5.0 Easy portal to manage employee HR without paying for a huge expensive product Pros Great interface and very easy to use. Made payday fantastic and easy to see and control. Time off tracking was great too Cons Their payday advance sales pitch was really annoying and you couldn't turn it off. I would recommend turning that into an opt out Review Source Alex C. Founder & Digital Director Internet Used the software for: 2+ years ### "On and off user / Offer taker" December 15, 2018 4.0 Top idea, love the ease of use and quality of product Pros Simple to use and Very explanatory of the products. The process was effortless. Cons Wasnt much, I found the product was out of budget so I stopped using it. Review Source HK Han K. HR Automotive Used the software for: 2+ years ### "Better than ADP" August 17, 2018 4.0 Pros We have transitioned from ADP to Gusto for one of our subsidiary and couldn't be any happier. Not only it's cost effective than ADP, it's built intuitively for HR professionals. It doesn't seem like they have acquired many different companies for different parts of the software like ADP has done. Cons Because it's not ERP, there are some limitations based on how your business operates. Review Source LA Lyn A. CSR Consumer Services Used the software for: 6-12 months ### "Easy to use" May 18, 2021 5.0 There’s a time tracking, access documents, easy to use Pros Can access W2 and paystub and other documents , time tracking, dashboard. Easy to log in by clicking google and select email. Cons automatic log out sometimes if you don’t use or no activity for 2 hours. I think thats it . Review Source Talk to a Capterra advisor for free and get results within 15 minutes.