# Page 86 | Gusto Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 86 - Is Gusto the right Payroll solution for you? Explore 4191 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131882/Gusto/reviews --- Gusto 4.6 (4191) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 86 - Reviews of Gusto ## Showing most helpful reviews Showing 2126-2150 of 4191 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Founder and CMO Marketing and Advertising Used the software for: 1-2 years ### "HR and Payroll Management Ease" April 8, 2019 4.0 Pros Very simple app for managing payroll and HR. Cons Would like to see more reporting and options for alerts added. Review Source jiwan sundar B. Proprietor Consumer Services Used the software for: I used a free trial ### "I found gusto very useful payroll software." July 24, 2019 4.0 Pros It is very accessible for managing salary for the corporate business that has so large number of employees. Cons Although I was a little confused when I use it for the first time but when i understood, i enjoyed a lot using it. Review Source Akande D. Marketing Communications Specialist Consumer Goods Used the software for: Less than 6 months ### "Gusto is a great on-boarding tool" July 17, 2019 5.0 Pros The on-boarding process for my new employer was incredibly easy and simple. I was able to get through everything I needed to with guided prompts and felt very comfortable getting all of my employee information into the system. I've used other tools in the past such as Ultipro that seemed to make this all very different and operated on very large and robust, but dated, systems which made things tedious. The nimbleness of Gusto is something I really liked. Cons There was nothing that stood out to me negatively during my process and even now as a user. I really like it. Review Source MS Matt S. Owner Mental Health Care Used the software for: 1-2 years ### "Fantastic, simple-to-use payroll" April 17, 2021 5.0 When I first registered as an S-Corp, I needed to begin running payroll. A number of people recommended Gusto to me, and I'm thrilled they did - I'd be lost without it. Pros My favorite thing about Gusto is how easy it is to use. The interface is highly intuitive, which makes onboarding new employees, managing benefits, and running payroll an absolute breeze. Cons I have had some difficulty integrating Gusto with my Quicktime account, but other than this, I have no complaints with Gusto at all. Review Source VR Verified Reviewer Founder Internet Used the software for: Less than 6 months ### "Best payroll software, hands down" June 19, 2020 5.0 Pros Exceptionally easy to use interface, step by step instructions to add new employees Cons Honestly hard to pinpoint anything right now, we're very happy with it Review Source Matthew J. Owner Marketing and Advertising Used the software for: Less than 6 months ### "As a user, it's great!" April 16, 2022 5.0 Overall I've really enjoyed using it as an employee and I'm glad that our company chose it over something like ADP Pros Gusto is a modern solution to an age-old problem. The UI and UX are great and it's a wonderful asset as an employee who gets paid through the platform. They also have their own debit card to get paid early and easily. Cons Some features, like time off requests, are slightly confusing at first in how you manage your hours and track your requests, but it's not too bad. Review Source VR Verified Reviewer Storyteller Used the software for: 6-12 months ### "Gusto is growing and that means the cost has too, but it's still a solid offering for small business" July 17, 2018 4.0 Pros I like that it is catered to smaller businesses and has support for Contractor payments built right in. Cons It is frustrating that contractor payments require employees to be paid with Gusto too. It would be nice if it could be used for contractor payments only. Review Source NT NICOLE T. Legal Assistant Law Practice Used the software for: 2+ years ### "Gusto is VERY user friendly for payroll" August 14, 2018 5.0 I've been very happy with dust oh it is a great payroll managing software if you have a small office with not many employees it really allows you to keep your payroll system organized Pros Gusto is very user-friendly it is easy to create payroll for small office easy and efficiently I am able to send all of the information directly to the employee where they can log into their Gusto account and keep track of their paycheck stubs and all of their information easily Cons I haven't run into any issues with Gusto or any cons that I can list Review Source VR Verified Reviewer Planetarium Presenter Education Management Used the software for: 1-2 years ### "User Friendly and STILL Accessible" April 6, 2019 5.0 Pros I love how easy Gusto is to navigate, and that I can still access my Gusto account long after leaving the company that used it! This makes it so easy to access my W-2s, any dates I requested off, old paystubs, and anything else I have ever needed. I loved the emails I got on payday, and the neat little facts that accompanied each one! Cons I honestly have no complaints about the program from the user end. Everything about this program seemed user friendly. Review Source VR Verified Reviewer Sales Development Manager Information Technology and Services Used the software for: 6-12 months ### "Straight forward Pay Roll" September 14, 2021 5.0 Pros Very simple to use and easy to get paystubs, W2, etc Cons Automated emails that come very week/pay period. Review Source TT Tahra T. Farm Owner Farming Used the software for: 2+ years ### "Great product for payroll!" December 21, 2021 5.0 I'm very happy with it! Pros It's like having your own accountant right on your own device! Cons Navigating through it initially takes a little bit of work. Review Source Munira S. Relationship Manager Financial Services Used the software for: 6-12 months ### "Easy Paycheck Solution" November 26, 2018 5.0 Pros We use Gusto to pay employees. It's economical and easy to use along-with a simple yet powerful interface. Cons We would like to see an HR module built into Gusto to offer services where entire HR solutions can be provided. Review Source VR Verified Reviewer Creative Director Media Production Used the software for: 6-12 months ### "A thumbs up!" March 23, 2021 4.0 It has had mixed emotions attached to it. While I am not averse to using it, I also know that I am not a big fan either! Pros Very simple to understand and to use. The design of the software is also beautiful & userfriendly! Cons The customer care service is below average. Leads to frustration Review Source TL Tony L. Owner Financial Services Used the software for: Less than 6 months ### "Gusto Rocks! " February 25, 2020 5.0 Great experience so far besides initial setup which is a bit lengthy but if you have an in house bookkeeper /HR/accountant person doing it they will probably have no problems. Pros So this is a payroll software in the cloud. It’s ease of use is snacking and best of of all it integrates into my cloud based bookkeeping company Bench. Cons There is nothing bad i can really say about the software it self. As for the Onboarding process i hope they can create a a dept or add more people who can help with that process for companies with less than 10 employees. If you have more than 10 employees this con will not apply to you as they have a special support team for that. Switched from [isolved](https://www.capterra.com/p/164417/iSolved/) Main reason Was pricing and second is their system is old and reminds me of the 80’s. It’s super hard to navigate. Review Source VR Verified Reviewer Research Associate Research Used the software for: 6-12 months ### "Set and Forget" January 12, 2021 5.0 Pros The simplicity and ease of setting it up and using everyday is a big plus. The detailed instructions and guides about state laws is fantastic. Cons I think it's a little expensive if you are a small company with low employee number. They should scale it per employee basis for very small companies. Review Source Kirk M. Account Executive Computer Software Used the software for: 6-12 months ### "Straight forward and simple HR system " October 31, 2018 5.0 I recently started interacting with Gusto over the last 6 months. It integrates with Google drive, which makes uploading documents easy. Pros Very straight forward and simple to use. It has everything you need. Cons I have yet to discover any cons so far. Review Source RC Rhendi C. Co-Owner & COO Real Estate Used the software for: 6-12 months ### "Gusto has been great !" December 19, 2018 5.0 Easy system to use, great customer service, and I'm really excited for them to help us with our employee benefits enrollment in the coming year. Pros Their whole system is very easy to use. The employee onboarding is super easy, processing payroll is a breeze, and time off requests are efficient. Cons I don't have any complaints at all. If there could be any suggestion it would be to have someone look over our payroll as a check & balance for any missing deductions or paid time off. Review Source VR Verified Reviewer Account Executive Broadcast Media Used the software for: 2+ years ### "Gusto is a great way to pay your employees and have their tax forms ready to go." August 1, 2018 5.0 Pros It is easy to add new users, works great for non full time employees like contractors, does taxes, and handles direct deposit. Cons I wish it also had a time clock/time tracker. This would allow hourly employees to easily track time and then be paid for it. Review Source VR Verified Reviewer Owner Entertainment Used the software for: 1-2 years ### "When you need a payroll company that moves at lightening speed Gusto should be your choice" May 14, 2019 4.0 Pros I Love the fact that the setup time is not such a long dragged out time, they have excellent service and they train you and continue to train even after you are fully equipped to get the job done. I cannot explain how things changed by switching to Gusto for our payroll needs, and saved us a lot of money. Cons I love this software it was once a little difficult only because they did not have much man power but since then things have moved faster. Review Source TP Tina P. Gig worker Events Services Used the software for: 2+ years ### "Using Gusto" September 25, 2020 5.0 I don’t have any complaints about the service it has a lot of features that we need in the work place. I love that it helps let things organized Pros I like using Gusti because it’s like a one stop , you are able to have a profile for employees and also onboard them And pay them so that everything is track properly Cons Although I do love using this app it does have a lot to walk the employees through. Everything it’s user friendly but it takes the employees a lot of time to complete. Review Source VR Verified Reviewer SLP Hospital & Health Care Used the software for: Less than 6 months ### "Gusto is great" October 8, 2021 4.0 Overall I enjoy Gusto! Pros The layout is really simple and easy to use for all Cons Seems to be a little more expensive when compared to other softwares Review Source JG Jesus G. N/A Civil Engineering Used the software for: 6-12 months ### "Gusto review " November 4, 2022 5.0 Easy to manage payroll and share access Pros They help with payroll and way very easy to setup Cons Site glitches sometimes but other than that it’s good. Review Source VR Verified Reviewer Media Planner / Buyer Real Estate Used the software for: 6-12 months ### "Budget HR Solution" November 15, 2018 4.0 Pros A company I worked at switched to Gusto about 6 mo before I left. It was a fairly easy tool to use as far as obtaining my year end tax documents. Cons It isn’t very feature rich, but really doesn’t need to be. It does a good job at what it is supposed to. Review Source KK Kody K. Patient Coordination Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Gusto is amazing" December 12, 2018 5.0 Gusto has helped us to simplify payroll and streamline the process completely. Pros I would definitely recommend Gusto because it makes payroll simple and easy. They also include fun facts with each paycheck that it emails out to employees. Cons The customer support has trouble understanding your inquiries sometimes. Review Source II Isabella I. Recept Apparel & Fashion Used the software for: 6-12 months ### "Gusto" January 14, 2021 5.0 Great!! Pros Very easy to use! Made it very easy for pay days! Cons Sometimes the app would be a little laggy Review Source Talk to a Capterra advisor for free and get results within 15 minutes.