# Page 2 | Gusto Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Gusto the right Talent Management solution for you? Explore 4191 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131882/Gusto/reviews --- Gusto 4.6 (4191) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Gusto ## Showing most helpful reviews Showing 26-50 of 4191 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GS Garrett S. Federal WildFire Contracts Government Relations Used the software for: 2+ years ### "I'm a small business with two owners" January 15, 2026 1.0 I'm a small business with two owners, we're beyond fed up with Gusto. I wish I could leave no stars. This is not a one-off issue; it has happened every single year, and this year was the final straw. Gusto once again withdrew money from my business account without authorization, despite me explicitly handling my own tax payments and clearly stating, in writing, that I did not approve the withdrawal. This time, Gusto sent a message saying they would pull $756 at 17:00 PM. I responded within 30 minutes, clearly objecting and stating I do not authorize tax payments through Gusto. Despite that, the money was pulled less than 24 hours later. No consent. No signed authorization. No meaningful opportunity to stop it. When I pushed back two days later, I was told the money had already been remitted and that I now have to chase a government agency (I'm assuming the IRS, but who knows, they wont tell me) by myself to attempt a refund. Gusto takes no responsibility and simply shrugs once the money is gone. Gusto’s actions continuously creates unnecessary financial strain and wasted time. Their explanation is always the same: confusing, bureaucratic, and designed to shift blame back onto the customer. The platform itself is misleading. You think you have control over tax payments, you don’t. Gusto will pull funds anyway, then hide behind process and timing excuses when called out. This is unprofessional, and frankly unacceptable for a payroll company that handles people’s livelihoods. I am done. I am moving my business to Paychex, a company that understands authorization, accountability, and basic respect for its customers’ money. If you value control over your finances and don’t want to fight the same battle year after year, look elsewhere. Pros Pros: Employees were paid on time during the years I used Gusto. There really isn't any more pros. its hard to get ahold of someone when you have a problem. which for me is every year. Cons Everything else. Hidden fees and they pull funds to cover "taxes" even if you handle taxes separately. Switched from [Gusto](https://www.capterra.com/p/194047/Gusto/) Cant wait to leave and i'm spamming all review sites. I hate gusto. Review Source Response from Gusto January 20, 2026 Hi Garrett, Thank you for taking the time to share your experience. We understand how concerning unexpected tax withdrawals can feel, and we appreciate you raising this. We’ve provided additional details directly in your existing support case so we can address your specific account in full. For compliance reasons, Gusto does run end-of-year tax reconciliation payrolls to ensure any missing or underpaid taxes are accurately reported and remitted to the appropriate agencies. In situations like this, once funds are sent to the agency, they can typically be recouped directly from the IRS, and our team has shared guidance on that process with you. Because payroll and tax matters involve sensitive account details, we’re limited in what we can discuss publicly, but our support team remains the best place to continue this conversation and provide clarity. We appreciate your feedback and the time you spent with Gusto, and we’ve shared your concerns internally to help inform ongoing improvem Emily C. Business Manager Chemicals Used the software for: 2+ years ### "Gusto: Easy, Affordable, but Not Perfect" January 16, 2026 3.0 Gusto is affordable, easy to integrate, and employee-friendly, which makes it a strong choice for many businesses. However, some workflow and tax-related issues could definitely be improved to make the experience smoother for administrators. Pros Gusto integrates easily with other systems we use, which saves time and reduces manual work. The employee app is very convenient—our team finds it simple to access pay stubs, tax documents, and personal information right from their phones. It’s also very affordable compared to many other payroll services, especially for small to mid-sized businesses, and offers good value for what you get. Cons One major frustration is that when an employee is rehired, Gusto does not reset their settings. This can cause confusion and extra manual cleanup. We’ve also had ongoing issues with city tax handling, which has required additional monitoring to make sure everything is correct. Another small but annoying usability issue is that when you tab to the next employee, it doesn’t stay in the same section you were working in—you have to keep navigating back to where you were, which slows things down. Review Source SP Sara P. Director of Operations Alternative Medicine Used the software for: 2+ years ### "Gusto is a great software! Highly Suggest! " December 18, 2025 4.0 Overall, Gusto is an excellent resource for payroll, managing salaries, and tracking time off. We also find it very useful for hosting employee manuals, documents, and training modules. Our team completes their annual sexual harassment training through the platform, which is quick and engaging thanks to the interactive videos! We have been using Gusto for years and it has truly changed how we operate. While we have a relatively small team, I can imagine this software would be equally beneficial for a larger organization. Plus, the seasonal outfits on the loading page mascot (a cute little pig) are a delightful touch! We love it! Pros Gusto has significantly streamlined our payroll and time tracking. Its user-friendly interface makes it easy to monitor employee hours and resolve issues efficiently. The location tracking feature is particularly helpful, as it allows employees to manually clock in, clock out, and take breaks within our building's geofence all from their phones! Cons The user interface for employees can be somewhat clunky at times. They have reported long loading periods when attempting to clock in or out, and there are occasional issues with the location \[tracking/accuracy\]. Review Source AH Amanda H. Office Manager Medical Practice Used the software for: 2+ years ### "Excellent Time Management Program" February 26, 2026 5.0 Great Experience! Have been using Gusto for over 7+ years now and have not even wanted or needed to look for any additional services! Pros Very easy to use app that allows all employees the ease of time tracking and time off requests. Great customer support for small business management and value for your money! Cons Nothing! We have been able to set up the app to allow for as much autonomy as we like for our employees to have, while still being streamlined for payroll and schedules! Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Hard to use, not able to get an app that was functioning, cost Review Source VR Verified Reviewer Sr. People Ops Banking Used the software for: 2+ years ### "Great payroll & benefits management platform" October 31, 2025 5.0 Overall, it's a great platform to manage payroll and benefits, although sometimes prices seem a bit high for the quality of providers/carriers. Pros Good employee management and benefits management, although the offer of carriers is not as wide as other providers/brokers. It's easy to use although sometimes it takes longer to load and continue to next sections, but overall it's great for small businesses and start-up. It also provides an extensive and descriptive way to manage users and permissions. Cons Customer support is good but sometimes it takes too long to solve an issue because I keep on getting redirected to a new 'specialist' on the topic. Alternatives considered [Deel](https://www.capterra.com/p/205015/Deel/) Reason for choosing Gusto It's cheaper for EOR/FTE records and benefit administration Review Source Response from Gusto November 8, 2025 Hi there, Thank you for sharing your thoughtful feedback. We are glad to hear that Gusto has been helpful for managing payroll, benefits, and user permissions, especially for growing teams and startups. We also appreciate you mentioning the areas where we can improve, such as response times and carrier variety. Our teams are continuously working to expand our offerings and make sure every question is resolved as quickly as possible. Thank you again for taking the time to share your experience and for being part of Gusto. -Gusto Client Relations VR Verified Reviewer Office Manager Construction Used the software for: 2+ years ### "10 years plus customer review" January 7, 2026 4.0 We love it and have been using it for over 10 years. I highly recommend anyone who has to do payroll to use it. Takes the headache out of payroll and HR. Pros Works really well and is easy to navigate. The onboarding and benefits are streamlined and easy for everyone. My teammates love the app and that they can see everything in one place. Cons The customer service can be a little frustrating at times. Sometimes you get someone who understands and is knowledgeable. Sometimes you don't. Review Source Response from Gusto January 13, 2026 Thank you for being a long-time Gusto customer and for sharing your experience. We’re glad the platform, onboarding, and app have made payroll and HR easier for your team. We also appreciate the candid feedback about support consistency and are sharing that with our team as we continue to improve. Thanks again for the recommendation. Gusto Client Relations Dovid D. Owner Consumer Services Used the software for: 6-12 months ### "DO NOT USE THIS COMPANY" February 20, 2026 1.0 In the beggining it was okay, now customer service and response is abysmal.. I cannot get a response without doing things like this. Pros They seemed to have an easy and effective setup this was a lie. In the begging they responded quickly to chat only to never respond to anything short of escalations Cons They lie about forms and tax filing so that they cause loss of money to the company. They claim i filled out a w-4 which they used to determine the tax witholding but they lied about it Alternatives considered [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing Gusto Because they seem to actually know what they are doing Review Source Emmanuel K. Sr. Business Admin Automotive Used the software for: 1-2 years ### "Gusto is Great!" December 15, 2025 5.0 Good overall and would recommend it. I do appreciate the simplicity and ease of it. You can't go wrong with the product. Pros It was simple and the user face, design was great both for admin and employees. It was also a good cost for the company. Cons It didn't have many capabilities or integrations which would have made things a bit simpler for the company. Review Source Response from Gusto December 16, 2025 Hi Emmanuel, Thank you so much for sharing this review and for the 10/10 recommendation! We’re glad to hear that Gusto’s simplicity, design, and value have worked well for both your admin team and employees. We also appreciate your feedback around integrations and capabilities. Input like this helps guide how we continue to evolve the platform to better support growing teams. Thanks again for choosing Gusto and for taking the time to recommend us—we truly appreciate it. RH Raylon H. Business Development Manager Hospitality Used the software for: 6-12 months ### "Gusto, the platform for all!" November 21, 2025 4.0 I'd recommend Gusto to even the smallest of businesses. It simplifies Payroll and Human Resources, it bundles a lot of useful tools such as onboarding, and its scalable. Pros Gusto is relativley easy to use. Its intuitive interface is very user friendly granting forward access to setting up and managing payroll, onboarding, and benefits. Cons Customer support with Gusto can be slow and sometimes not helpful. The mobile app is also not very inclusive, you have to log in on a web based computer to effectively manage. Alternatives considered [Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/) Reason for choosing Gusto Simplicity and ease of use were the deciding factors. Review Source Response from Gusto November 28, 2025 Hi Raylon, Thank you for taking the time to share your feedback. We’re glad to hear that you’ve found Gusto intuitive and easy to use for payroll, onboarding, and managing your team — and we appreciate your recommendation for small businesses. We also want to acknowledge your concerns about customer support responsiveness and your experience with the mobile app. This kind of feedback is incredibly valuable, and we’re actively working to improve both support consistency and mobile management capabilities. Insights like yours help guide those improvements. Thank you again for sharing your experience and for choosing Gusto for your team. We’re grateful to support your business and are committed to making things even better. -Gusto Client Relations Team VR Verified Reviewer CEO and Founder Computer & Network Security Used the software for: 6-12 months ### "Horrible FSA, love the payroll." July 29, 2025 1.0 Up until the transition to Elevate and processing FSA by Gusto, everything was fine. For some reason, the team at Gusto doesn't get FSA. Pros Gusto as a payroll management software/app is very close to a four star. Cute, gets the job done well, nice emails letting you know you paycheck is coming and more. Very easy to use when considering JUST payroll. Cons When Gusto incorporated Elevate to run FSA, it has literally been a nightmare! It's so bad, we don't want to do FSA anymore! Literally, just this week, we had an issue with a credit card transaction denied from a pharmacy. When we checked with Gusto support (which can only be done by AI or via email if AI starts messing up), it was because a pharmacy was marked as a non-FSA entity. A pharmacy? It was such a mess that what was 100% automated by the doctor and pharmacy, the pharmacy couldn't undo the transaction and was going to send back the prescription. The family had to go in person to the pharmacy, use a different credit card and not be able to use their own FSA money. Then, in Gusto attempting to fix the bug had the audacity to ask for a receipt for the transaction. Really!! A receipt for a denied transaction. Before I would ever recommend that great payroll that Gusto has been, they need to either stop doing FSA all together or find a partner that does FSA well. Switched from [isolved](https://www.capterra.com/p/164417/iSolved/) Promised better integration with payroll aspect of Gusto. Review Source Response from Gusto July 31, 2025 Thank you for taking the time to share your experience. We're glad to hear that you've found the payroll side of Gusto easy to use and reliable. At the same time, we're sorry to hear that your experience with the FSA through Elevate has been frustrating. What you described with the denied pharmacy transaction and the request for a receipt on a failed charge is not the experience we want anyone to have. We understand how important it is for benefits like FSAs to work smoothly, and we appreciate you highlighting where things went wrong. Your feedback is being shared with the appropriate teams so we can continue improving both the product and the support experience. We appreciate you choosing Gusto and hope we have the chance to serve you better moving forward. -Gusto Client Relations Team ZT Zachary T. Data Manager Non-Profit Organization Management Used the software for: 2+ years ### "Excellent, user-friendly solution for all your HR needs" August 5, 2025 5.0 All in all, Gusto is an excellent platform for small businesses and could likely be scaled for larger businesses as well. It is a modern, user-friendly HR solution that I'd recommend to anybody. Pros Gusto, as a user, is incredibly simple to use and navigate. All the tools it has for employee management are easily understood and it makes managing HR responsibilities for our small team a breeze. The ability to access everything on mobile allows for quick uses. Cons The time-off features work really well, but could be a little more robust. It would especially nice if there was a more detailed view of the calendar for the whole team with all the time-off visible. Review Source Response from Gusto August 6, 2025 Hi Zachary, Thank you so much for your thoughtful review! I'm Chelsea B. from Gusto’s Client Relations team, and I just wanted to say how glad we are to hear that Gusto has been such a helpful and user-friendly solution for your team. It’s great to know that managing HR responsibilities has become easier for your organization, and that the mobile access has been useful for quick updates on the go. We also appreciate your feedback on the time-off features—your suggestion about a more detailed team calendar view is a great one, and I’ll be sure to share it with our product team. Thanks again for being a part of Gusto, and for taking the time to share your experience. We’re always here if you need anything! Best, Chelsea B. Client Relations Team, Gusto VR Verified Reviewer HR Director Law Practice Used the software for: 1-2 years ### "Decent Option with Some Limitations" December 3, 2025 4.0 It was okay. Not the best, but it serves its intended function. Price-wise, I think they are competitive enough for the offerings. I would recommend it for small businesses that need to pay US-based staff. For international staff, there's some limitations on countries you can enroll. Pros Cheap option for paying US-based contractors and employees. Their customer support is also great. Every time I request support, someone is available online or over the phone to talk to, which is a feature that most other similar providers lack. Cons The user interface could be challenging. There is definitely a learning stage for new users who have never used similar platforms before. In my experience, I've used several platforms similar to Gusto, and I believe their payroll function needs improvement. There are limitations on reporting fuctions that needs some customization. Alternatives considered [Deel](https://www.capterra.com/p/205015/Deel/) Reason for choosing Gusto Price is cheaper for US contractors use only. Review Source VR Verified Reviewer server Food & Beverages Used the software for: 1-2 years ### "Excellent for payroll. Mediocre for everything else." January 3, 2026 4.0 Gusto works best as a payroll-focused checking account, not as your financial command center. It excels at getting you paid reliably, often early, and without confusion. If that’s your main goal, it delivers. If you want robust banking tools or fast individual support, you’ll likely need a second bank alongside it. Pros Consistent, on-time payroll deposits. Paychecks arrive when they’re supposed to, which is the bare minimum but still worth praising. Early direct deposit. Funds often show up up to two days early, which actually helps instead of just sounding helpful. Simple, clean interface. Pay stubs, tax documents, and transaction history are easy to find and easy to read. No hidden fees. No monthly maintenance fees or surprise deductions quietly stealing lunch money. Clear pay breakdowns. Earnings, deductions, and year-to-date totals are transparent and straightforward. Cons Limited banking features. This is a checking account, not a full-service bank. No joint accounts, limited bill pay, and minimal extras. Support favors employers. If you’re just an employee with a problem, response times can feel slower than they should. Cash deposits are inconvenient. Not ideal if you still live in the physical-currency world. Few customization options. Alerts, budgeting tools, and spending controls are pretty basic. Review Source TA Tiffany A. VP and Head of Employee Success Computer Software Used the software for: 1-2 years ### "Good platform for small company that needs to meet compliance." October 15, 2025 4.0 Overall, it was fine when we were a small sized company. As we got closer to 50+ is when the problems began. Benefits were always having issues with file feeds and Gusto did some backend pay adjustments without informing us first, which caused problems. But like i said, under 50, it's a good solution. Pros I liked the platform look, its very friendly and modern looking. It's a one stop shop for employees in a small sized company. I liked that it had company matching options as well. I also liked the ease with getting states setup for tax purposes. Cons I don't like the customer service, it's an email and it can takes an extended amount of time to get any issues resolved. I also didn't like that you couldn't do any mass uploads. They're still sending us emails even though we cut services over 3 years ago. Review Source Response from Gusto October 16, 2025 Hi Tiffany, Thank you for sharing your experience. We’re glad you found Gusto helpful for smaller teams and appreciate your feedback on support and benefits — it helps us continue improving for growing companies. Gusto Client Relations ANDREY V. CEO Marketing and Advertising Used the software for: 2+ years ### "Almost Perfect" November 5, 2025 5.0 Pros Straight forward and simple onboarding for new employees. Great management of contracts and compliance documents and great value for money for smaller teams. Cons Would like more options on payouts and payroll management for paying out employees with faster processing. Review Source Response from Gusto November 6, 2025 Hi Andrey, Thank you so much for your thoughtful review and for being a part of Gusto for more than two years! We’re so glad to hear that onboarding, contract management, and compliance tools have made things simple for your team. We also appreciate your feedback about payroll processing speed and payout options — this is something our product team continues to explore, and your input helps us prioritize improvements that matter most to business owners like you. Thank you again for choosing Gusto and for taking the time to share your experience! Abbey W. owner, founder Retail Used the software for: 2+ years ### "Consistent, reliable, and easy to use" January 24, 2026 5.0 Overall, Gusto is the most cost effective option to manage all things employees. I've never experienced any bugs or outages that affected my business in the 10 years or so I've used it. Pros I love how simple it is to use as Gusto guides you through all the requirements, from taxes to reports and files them all automatically. Cons It's a bit difficult to link Gusto to benefits like workers comp and insurance. You have to deal with a few different reps to get it to completed. Review Source Response from Gusto January 31, 2026 Hi Abbey, thank you so much for the thoughtful review! We’re thrilled to hear Gusto has been a consistent, reliable, and easy solution for your business over the years. We also appreciate your feedback about benefits setup, and we’re always working to make that process smoother and more seamless. Thanks again for trusting us to support your team! QL Qin L. Administrative Assistant Health, Wellness and Fitness Used the software for: 2+ years ### "Great! All-in-one HR Solution" September 18, 2025 5.0 We are very happy with Gusto. We have been with Gusto since the beginning of our company, and it is a very trusted platform to manage HR-related matters. Pros We have been using Gusto as our HR software since the beginning of our company. It is very helpful in having all of the services we need in one app, from hiring and onboarding to payroll and benefits. We trust Gusto for all things HR related. Cons It would be better if there was more functionalities or easier integration with our other staff management apps. Review Source Response from Gusto September 23, 2025 ello Qin, Thank you for sharing your feedback and for trusting Gusto since the very beginning of your company. We’re so glad to hear that having everything in one place — from hiring and onboarding to payroll and benefits — has been helpful for your team. We also appreciate your note about integrations and expanded functionality. Feedback like yours guides our improvements and helps us make Gusto even more valuable for growing businesses. We’re grateful to be your HR partner and look forward to supporting you for many more years to come. — Gusto Client Relations HM Heather M. Online Platform Coordinator Mental Health Care Used the software for: 6-12 months ### "Go For Gusto!" March 26, 2026 5.0 Gusto is so much better than the other platforms we have used! It even has a chat for your company employees. One employee can also have more than one account, if needed, but just one login, making it very easy to use. Pros Gusto has wonderful ease of use for everyone. It's easy to enroll, navigate, and see everything you need all in one spot. Cons The only downside, which is very minor, is you cannot see your upcoming pay. It will show you that it's on its way with a deposit date, but no paystub until it has been deposited. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) We needed something that could handle a company with many employees. Review Source Carlie R. Owner Arts and Crafts Used the software for: 1-2 years ### "TRUST GUSTO FOR ALL YOUR COMPANIES NEEDS" March 3, 2026 5.0 Overall, I've had a good experience with gusto. No real issues would recommend over other platforms. Pros Gusto made it easy to keep all of my companies affairs In order. everything from scheduling, payroll, training, and even PTO requests. Cons Sometimes the system ran a little bit slower than was supposed to and paychecks were going out late for several months Review Source RK Rob K. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Great payroll and time tracking software" March 1, 2026 5.0 We have had a good experience with gusto’s software and with their customer service. They’re always friendly and helpful when we run into questions. Pros We love how easy gusto is to use for a small business owner who has no experience in running payroll and all that comes with that piece of owning a business. They give checklists for hiring, file certain forms and submit certain taxes when needed. Cons I don’t like how you get charged per person if you want to upgrade to using the time tracking service. More than half of our team is on salary, so we only need time tracking for 2 employees but would be charged extra for 6. Alternatives considered [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) Reason for choosing Gusto The price and functionality was a better fit for us. We also had poor experience with QuickBooks customer service for book keeping Review Source SB Suzette B. AR, HR, PR Real Estate Used the software for: Less than 6 months ### "Adoring a new software out of the gate." July 28, 2025 5.0 I really am liking Gusto. I will say, when your boss doesn't order the write check stock, it makes printing checks a challenge, but I have a work around, so it all worked out! Pros I really adore being able to test the product before paying for something you may struggle with. The Customer Serivces is so incredible for the most part. Once you spend time with Gusto, the ease of use is amazing! Cons Asking a question and instead of the customer service rep referring you to someone with the experience, they just repeat your question, twice. I shouldn't have to request to be transferred, the person who didn't know should learn and initiate connecting you to someone with the correct experience to answer the question propsed. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Cost and I am not dealing with the glitches. Review Source Response from Gusto July 29, 2025 Hi Suzette, Thank you for your wonderful feedback and for sharing your experience. We’re glad you appreciate the trial period and find Gusto easy to use. We also appreciate your honesty about customer service and will use this to improve how we connect you with the right support quickly. Thanks for sticking with us and for being part of the Gusto family. The Gusto Client Relations Team HB Hayleigh B. Infant Teacher Child Day Care Services Used the software for: 1-2 years ### "My Gusto Exp " December 21, 2025 5.0 The best way to describe it is easy. Everting is stored for you digitally so you don’t have to keep track of documents. I love the app. It’s easy to use and user friendly. Pros How easy it is to track your hours,time off and pay. I can go back to the first paycheck I got. I can also request time off and see my balances in an instant. Cons Gusto requires me to put a note every time I clock in and it doesn’t any of my coworkers. I just type “on site” each morning because I don’t know what else to say. Review Source Response from Gusto January 13, 2026 Thank you for sharing your experience, Hayleigh. We’re glad to hear the app makes it easy to track hours, time off, and pay, and that having everything stored digitally has been helpful. We also appreciate the feedback about clock-in notes and will pass that along to our team. Thanks for taking the time to leave a review. Gusto Client Relations Brandi S. Crisis Intervention Peer Specialist Mental Health Care Used the software for: 1-2 years ### "Gusto Appreciation" March 20, 2026 5.0 My overall experience has been heartwarming and smooth. It has been fun seeing every engaged and connecting with each other and allowing to share and show appreciation of others hard work. Pros I love how easy the app is and how you can connect with other staff while recognizing quality service, hard work, and dedication of others. Cons I haven't found much I don't like. I wish there was profiles to see all your or others recognitions rather than all in one section having to scroll way down to find a specific one. Review Source Stenie O. People Care and Coordinator Director Non-Profit Organization Management Used the software for: 6-12 months ### "Gusto- Great for Small Businesses Payroll, Onboarding and Tax filings." February 18, 2026 5.0 Gusto is a user friendly platform for payroll and works great for small businesses and non profit organizations. Its easy to run payroll, employee onboarding, compliance and automates tax filings. Pros Gusto is easy to use, and have customer support that respond rather quickly. It provides great help to small business management that do not want to invest a lot of money to do their payroll. It makes employee management smooth as it can separate regular employees to independent contractors. Cons It is not applicable here as Gusto assisted for what we needed as a company. Gusto does a great job. Review Source EB Erika B. Massage Therapist Alternative Medicine Used the software for: 6-12 months ### "Gusto is awesome! " October 14, 2025 5.0 Gusto made it easy to clock in and out for my shifts, and it was nice to be able to track both my hours and pay for that pay period. It also was smooth and easy to view previous pay period information, as well as tax information at the end of the year. I actually was also able to log in and pull tax information from previous years long after I had left that employer. I think Gusto is a great software to use coming from the side of an employee and would highly recommend! Pros I used Gusto as an employee at a previous employer and it was great! Super easy to use, the app ran smoothly with no issues or glitches. It was fast and simple to clock in and out, and easy to see and track my hours and pay! Cons For what I used it for I didn’t have any cons. It was easy to download from a link the employer emailed and simple to set up and use. Review Source Response from Gusto October 15, 2025 Hi Erika, Thank you so much for sharing your experience! We’re thrilled to hear how easy it was for you to track your hours, access your pay information, and even retrieve past tax documents. It’s great to know Gusto made things simple and reliable for you as an employee. We truly appreciate your recommendation and your kind words! -Gusto Client Relations Talk to a Capterra advisor for free and get results within 15 minutes.