# BigCommerce Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about BigCommerce Software - reviews, pricing plans, popular comparisons to other eCommerce products and more.

Source: https://www.capterra.com/p/131883/Bigcommerce

---

# 

 BigCommerce Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

BigCommerce

## What is BigCommerce?

BigCommerce (Nasdaq: BIGC) is a leading software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses online. As a leading open SaaS solution, BigCommerce provides merchants enterprise-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of companies across 150 countries and numerous industries use BigCommerce, including Ben & Jerry’s, S.C. Johnson, Skullcandy, Sony and Vodafone.

## What is BigCommerce used for?

[eCommerce](https://www.capterra.com/ecommerce-software/)[Shopping Cart](https://www.capterra.com/shopping-cart-software/)[Small Business eCommerce](https://www.capterra.com/small-business-ecommerce-software/)

Top alternative

Featured

Overall rating

Based on 337 user reviews

Reviews sentiment

Positive

89%

Neutral

9%

Negative

2%

Pros & cons

Streamlined online store setup

Comprehensive ecommerce solution versatility

High and increasing pricing concerns

Starting price

$39

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for BigCommerce?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.bigcommerce.com&name=BigCommerce)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### BigCommerce

4.4 (337)

VS.

[4.3 (655)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/)

Starting Price

$39

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (325)

Ease Of Use

3.8 (6,149)

Value For Money

4.1 (268)

Value For Money

4.1 (5,076)

Customer Service

4.2 (270)

Customer Service

4.0 (4,856)

## BigCommerce alternatives

Highest Rated

[4.7 (173)](https://www.capterra.com/p/186941/Sku-IQ/reviews/)

Starting price

$35.00

Per User, Per Month

[4.2 (2,003)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

[Shopify](https://www.capterra.com/p/83891/Shopify/)

[4.5 (6,667)](https://www.capterra.com/p/83891/Shopify/reviews/)

Starting price

$29.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/83891/Shopify/)

[Wix](https://www.capterra.com/p/169007/Wix/)

[4.4 (10,603)](https://www.capterra.com/p/169007/Wix/reviews/)

Starting price

$17.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/169007/Wix/)

[View all alternatives](https://www.capterra.com/p/131883/Bigcommerce/alternatives/)

## Who uses BigCommerce?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Streamlined online store setup

92% positive reviews out of 61

Most reviewers find online store creation straightforward, with easy design, management, and minimal technical expertise required.

MAZAMASSO B

Best tools, 2 - 10 employees.

"it allows me to create and manage my online store"

High and increasing pricing concerns

43% negative reviews out of 56

Some reviewers feel pricing is high, with costs rising as sales grow and add-ons accumulate.

Shoaib C

Data Analyst, 51 - 200 employees.

"The pricing is a trap, it increases with the use of different add ons"

Comprehensive ecommerce solution versatility

98% positive reviews out of 61

Most reviewers describe ecommerce platform as robust, user-friendly, and suitable for both beginners and experienced sellers.

Jose G

Technical Support Specialist, 11 - 50 employees.

"It is a powerful website build platform and the e-commerce features are top notch"

Tools for scalable business growth

95% positive reviews out of 39

Most reviewers indicate business growth is supported by scalable features, marketing tools, and adaptability as needs evolve.

Nickolas V

Publisher and Retreat Leader, 2 - 10 employees.

"These tools have helped me to effectively promote my products and drive traffic to my store."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Website Management

4.2 (77)

61.04% of 77 reviewers that rated this feature as important or highly important

Built-in website builder or integration with third-party site

Order Management

4.4 (73)

67.12% of 73 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Shopping Cart

4.3 (70)

64.29% of 70 reviewers that rated this feature as important or highly important

Checkout of online store

Data Security

4.5 (66)

66.67% of 66 reviewers that rated this feature as important or highly important

Protect sensitive data for digital privacy

Inventory Management

4.3 (59)

61.02% of 59 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Mobile Access

4.2 (55)

58.18% of 55 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

BigCommerce 66 features

Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Accept and track orders with multiple items

Create and manage digital catalog of products/services with their details, specifications, and price

Manage various distribution channels, build relations with channel partners, and track their performance

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

Store and organize information about customers and previous interactions

Process of dividing customers into groups based on common characteristics

Identify specific interactions between customers and brands

Import and export data to and from software applications

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Separate front and back end platforms to make coding changes without affecting user experience

Collaborate on creating a product by sharing and adjusting designs through a shared portal

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Serves B2B organizations

Designed for small businesses

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Group and package individual but related items as one package set

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Integration with third-party marketplace software

Access software remotely via mobile devices

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and handle various international currencies

Manage and support multiple languages

Manage multiple teams and operations from a central location

Create and update newsletter content to increase engagement

Includes functionalities for creating custom eCommerce websites

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Preview materials before finalizing projects

Customize the specifications of a finished product to meet the particular needs of a customer

Design, communicate, and distribute incentives to perform a specific action

Ratings/Reviews

Preview and make real-time changes in the web content

Oversee the process of issuing refunds

Accept and track repeat orders

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

Track and monitor reviews of products or services

Search and filter data across systems to locate required information by entering keywords or certain criteria

Optimize and manage the search engine optimization efforts for a website or digital content

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Checkout of online store

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Built-in website builder or integration with third-party site

Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain

Get Advice

We can help you find the software with the features you need.

Features

4.2 (322)

4.2

Based on 322 reviews

## Pricing

Value for money

4.1 (268)

Free Trial

[View pricing plan details](https://www.capterra.com/p/131883/Bigcommerce/pricing/)

Standard

$39.00

Flat Rate,Per Month

It includes:

-   24/7 Support
-   Bigcommerce Mobile App
-   Free Sitewide Https Dedicated SSL
-   Integrations With Leading Payment Gateways
-   Unlimited Staff Accounts
-   Up to $50k Annual Online Sales
-   Unlimited bandwidth
-   "Unlimited Products
-   Unlimited File Storage
-   Online POS
-   3 Virtual Store
-   Multicurrency Support
-   Real-Time Shipping Quotes
-   Coupons and Discounts
-   Coupons and Gift Cards
-   Apple Pay & Google Pay
-   Built-in Blogging Platform
-   Item Ratings
-   Shipping Rules
-   Up to 4 Inventory Locations

Plus

$105.00

Flat Rate,Per Month

It includes:

-   Abandoned Cart Saver
-   Customer Groups and Segmentation
-   Persistent Cart
-   Stored Credit Cards
-   Up to $180k Annual Sales
-   5 Inventory Locations

Pro

$399.00

Flat Rate,Per Month

It includes:

-   Custom SSL
-   Faceted Search
-   Sell up to $400k Annually
-   Up to 8 Inventory Locations
-   Product Filters

Value for money

4.1 (268)

4.1

Based on 268 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (270)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (270)

4.2

Based on 270 reviews

## User reviews

Overall rating

4.4

Based on 337 reviews

Filter by rating

5(171)

4(129)

3(29)

2(4)

1(4)

Mentioned topic

Sorted by most recent

MC

Marie C.

Sales Manager

Mechanical or Industrial Engineering

### "BigCommerce Has Been a Game Changer"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 18, 2026

Overall, my experience with BigCommerce has been highly positive. The tool has an intuitive interface with exceptional features that makes eCommerce functions run with efficiency.

Pros

BigCommerce is features rich which ensures we we get the value for our money as it meets all our needs. The interface is easy to navigate so new users do not struggle with this tool. The learning curve is easy even for users with no technical skills.

Cons

There is nothing to dislike about BigCommerce. The tool runs smoothly without any hitches. I really like it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FA

Frank A.

Head of Digital

Business Supplies and Equipment

### "Flexible, Scalable Platform for Complex Catalogs and Hybrid D2C + B2B"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 14, 2026

We replatformed from WooCommerce, launched on BigCommerce Pro, and upgraded to Enterprise within our first year as early growth exceeded expectations. Day‑to‑day, BigCommerce has been stable and low maintenance, which was a noticeable improvement over the hosting, updating, and plugin‑management overhead we dealt with previously. The platform has also scaled cleanly with our operational needs without forcing us into architectural changes or heavy refactoring as we grew. On our Enterprise agreement, the trailing‑12‑month overage model was the hardest part to model; clarify how yours works, and if you’re pacing over your tier before renewal, a mid‑contract upgrade can be cheaper than riding rolling overages. While broader third‑party support for Multi‑Storefront/Multi‑Location and a more modern native search experience would be welcome, BigCommerce overall has been reliable, capable, and straightforward to grow with.

Pros

One of BigCommerce’s biggest strengths is its true hierarchical category structure. When we replatformed from WooCommerce, we evaluated BigCommerce Enterprise against Shopify Plus, and Shopify’s Collections simply couldn’t replicate our deep category/subcategory structure without relying on apps. BigCommerce supports this natively, which made SEO planning and catalog organization much cleaner for us. Another standout is BigCommerce’s native product customization capabilities. The platform lets you add required acknowledgements, collect customer input via text or choice fields, and use the Product Pick List to let shoppers add compatible accessories or components directly from a product page. For anyone selling modular or configuration‑heavy products, this built‑in flexibility is extremely useful and reduces the need for app‑based workarounds. The Promotions editor is also very capable. I once suggested adding the ability to cap a percentage-based discount by a dollar amount, and that functionality eventually became available, which helps for certain promotional structures. For B2B, BigCommerce’s pricing tools are practical and flexible. On Enterprise, we choose between Customer Groups, Price Lists, or the Promotions engine depending on what fits the scenario, as each tool serves a distinct purpose. We also like that we can run D2C and B2B on the same platform—one catalog and promotions engine, with B2B‑specific pricing/visibility where needed—without maintaining separate stacks. The app ecosystem is solid as well. Shopify still leads in sheer quantity, but BigCommerce generally has strong options in each major category, and what’s available tends to serve mid‑market needs well. Theme customization has also been approachable for us. Because the theming system relies on standard web technologies, the theme editor and Script Manager made it easy to add small JavaScript calculators, light CSS tweaks, and other front‑end adjustments using only basic coding skills and some help from AI—work that would have otherwise required hiring a developer. Support has also been reliable overall, and after we upgraded from Pro to Enterprise, the responsiveness and depth of technical investigations noticeably improved.

Cons

The built‑in AI copywriter isn’t particularly strong, so we rely on external AI tools for generating product descriptions. The biggest limitation for us is the lack of broader third‑party support for Multi‑Storefront and Multi‑Location. BigCommerce provides both features, but many OMS, ERP, and inventory systems still don’t integrate with them in a way that makes a single‑backend, multi‑storefront setup truly practical. The potential is there, but until the ecosystem catches up, we maintain separate stores. Another issue is the way BigCommerce presents its negotiated or preferred card rates with Braintree on the pricing page. The advertised rates look very attractive, but in practice there was no clear path to obtaining them. Documentation didn’t explain how qualification works, support redirected us to Braintree, and even after meeting the listed conditions, it became evident that the rates weren’t realistically accessible. We eventually negotiated with other gateways and moved on. BigCommerce’s newer BigCommerce Payments offering for non‑Enterprise plans lists rates that seem much closer to what merchants actually see in reality. On the search side, Semantic Search was announced for 2024 but still hasn’t materialized. Meanwhile, Shopify’s native search has improved significantly, so BigCommerce currently lags unless you use a third‑party search solution. BigCommerce appears more focused on agentic search initiatives and Feedonomics Surface, which doesn’t help onsite search relevance today.

Switched from

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

[WordPress](https://www.capterra.com/p/131687/WordPress/)

We switched from WooCommerce because maintaining a WordPress‑based ecommerce stack had become too time‑consuming for a small team. Theme updates, plugin conflicts, hosting maintenance, and breakages were constant overhead. Even though our software costs have gone up since moving to BigCommerce, our business has grown significantly, and the platform removed a huge amount of technical friction. Not having to worry about updates, server issues, plugin compatibility, or babysitting the site has been worth the trade‑off, especially with the growth we’ve experienced.

Alternatives considered

[Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)

Reasons for choosing BigCommerce

At the time we evaluated Shopify Plus, Shopify Payments couldn’t pay us out in both USD and CAD as a Canadian merchant, which was important because our site served both the U.S. and Canada. While they’ve since added multi‑currency payouts for certain Canadian stores, it wasn’t available then, and using a third‑party gateway would have triggered Shopify’s additional transaction fees. Shopify Plus was also considerably more expensive and we anticipated a higher ongoing app bill because several things we get natively on BigCommerce would require paid apps on Shopify. On top of that, we didn’t feel we could have achieved the same level of frontend quality, performance, SEO cleanliness, or overall flexibility without more customization work. In our view, Shopify’s main advantage was the sheer size of its app store, but when we compared everything else that mattered to us, BigCommerce offered much better value and fit.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Aaron S.

Graphic Designer

Computer Software

### "Good Option for Growing Ecommerce Sites"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 12, 2026

BigCommerce feels like a platform built for stores that are already thinking about scaling. It includes a lot of ecommerce features by default, which can be helpful in the long run.

Pros

The platform offers solid product management tools and good performance even with larger catalogs. It’s nice not having to rely too much on external plugins.

Cons

The interface isn’t the most intuitive at first, and it may take some time to get comfortable with all the options available.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Digital Marketer

Marketing and Advertising

### "Lots of customization opportunities, but has a learning curve if beginner"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 26, 2026

Happy with customization opportunities, but there was a bit of a learning curve as a result. Overall, very happy we moved forward with BigCommerce.

Pros

Abandoned cart recovery, multi-channel selling, advanced native SEO tools supplement our reporting capabilities, real-time shipping quotes

Cons

For enhanced customization, it trades off simple interface. However, our team went through training before using the platform which helped. Premium themes are on pricier side.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Lauren W.

Customer Service Representative

Medical Devices

### "Do your research and make sure your demo is thorough"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

2/10

February 5, 2026

Less than spectacular. Whenever I need to make changes, it takes much longer than I think it should take. The links for help don't answer the question you are looking for and send you to additional links that still don't solve the problem

Pros

The customer facing website looks good. I like the scrolling banner that runs across the home page, although I wish you could add another image or two.

Cons

It is very difficult to manipulate the templates that are set. It is especially difficult to set up promotions. Often when making changes to one area, it removes or changes information in another area.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jeremiah L.

ECommerce Consultant

Marketing and Advertising

### "Great budget host! "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 27, 2025

Overall it was actually a great product to use and if I were to open an ECommerce site myself, I would consider them again.

Pros

Ease of use, integration capabilities, clean UI, organization of most used features were easy to find.

Cons

Random glitches, some add-ons stated they were compatible but were in fact not, some issues with image uploads.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TS

Tom S.

Director

Information Technology and Services

### "Reliable platform that offers a good way to get your online store built. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

July 10, 2025

Very reliable, and offers a simple interface. I like how you can easily track orders and customers, and coupons are easy to set up. Links nicely with third parties (such as delivery partners, payment providers etc).

Pros

Easy to get started with - it straightforward to set up the eCommerce platform, and it integrates well with Sage Pay and Google merchant centre.

Cons

Pricing - when your sales pass a certain amount, it can become quite expensive. Also, customising themes can be difficult if you don’t have web design knowledge.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ML

Mary Love M.

Full-time Sales Associate

Apparel & Fashion

### "Big Commerce User Perspective "

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 18, 2025

Overall, I liked this product and found it accessible after some training tutorials. I felt that I needed training to have a deeper grab on the platform’s functions.

Pros

Great integration tool to link our in store and online inventory & create promotional discounts that automatically apply

Cons

The platform requires you to have an understanding of “computer language” and necessitates you understand these “rules” to properly set up promotions

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

Melissa B.

CMO

Non-Profit Organization Management

### "BigCommerce Meets Your eCommerce Selling Needs"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 13, 2025

We have been using BigCommerce for nearly 8 years, and I have been pleased with the breadth of options we have to integrate other apps to enhance its use. We use B2B Ninja for our quoting tool, which integrates with BigCommerce (and they recently purchased), saving our staff order entry time.

Pros

I like the ease of product editing, the robust app marketplace, and the customer support. Thye have made improvements over the years to the UI, making it easier to customize, and you can work with many partners to customize your store.

Cons

I like the reporting capabilities and options the least. They seem limited and challenging to customize. I wish there were more out-of-the-box reporting options, particularly for products with variants. I would also like them to improve B2B Ninja, the quoting tool they purchased.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AR

Andrew R.

Purchasing

Retail

### "Solid e-commerce platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 12, 2025

A big improvement from previous platform. Very happy with Big Commerce.

Pros

Ease of use across channels. The challenge of creating a universal platform for an array of applications has been met for most users.

Cons

Limited native resources, however many options for additional features to be added.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/131883/Bigcommerce/reviews/)

Popular comparisons

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