# Page 8 | BigCommerce Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is BigCommerce the right eCommerce solution for you? Explore 339 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131883/Bigcommerce/reviews --- BigCommerce 4.4 (339) [View alternatives](https://www.capterra.com/p/131883/Bigcommerce/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 8 - Reviews of BigCommerce ## Showing most helpful reviews Showing 176-200 of 339 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Janak C. E commerce Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Amazing E commerce software" October 17, 2018 5.0 Overall i can say its excellent for big and middle size business as we can add thousands of products easily. Pros Backend of bigcommerce is very user friendly and easy to understand Cons i dont think i dislike anything about bigcommerce Review Source VR Verified Reviewer Team Leader, Research & Marketing Campaign Sales Paper & Forest Products Used the software for: 1-2 years ### "Great for sub retailers " March 12, 2019 4.0 Pros I liked the price and overall template model, it lent well to my retail business Cons I used this 6 years ago, so I’m sure the product has improved but at the time it was a very chunky user experience Review Source VR Verified Reviewer Student Worship Pastor Religious Institutions Used the software for: 2+ years ### "Easy to use but expensive" April 17, 2018 5.0 It's pretty easy to use but has its limitations. Pros I implemented this software with a local manufacturer to sell their products online and it was easy to use, pretty intuitive, and hooked up with a number of other online services, which was great! Cons I don't like how expensive it is and it can be limited in what it can do, where a custom install like woocommerce on WordPress is much more customizable. Review Source DG David G. President Information Technology and Services Used the software for: 2+ years ### "Ideal solition for a dedicated solution." December 6, 2019 5.0 Over multiple stores, we have always managed to achieve what the client needs. The stores are robust and the pricing is reasonable. BigCommerce is a very dynamic company and I enjoying watching their progress. Pros BigCommerce is a dedicated ecommerce platform and is thus very suited for any store from simple to sophisticated. The system has an abundance of features and a growing number of apps (plugins) that are available to increase the funtionality. Support is excellent and you can actually call them up and find a very helpful and knowledgable person at the other end. Cons Lots to love but because it is a hosted platform (by BigCommerce) there are some limitations on which parts of the code you can get access to. The flip side of this is that BigCommerce take care more/most of the behind the scenes work. Reason for choosing BigCommerce Feature, price and support performance. Review Source BP Bojan P. SEO Manager Marketing and Advertising Used the software for: 1-2 years ### "Good solution for large websites" June 29, 2022 4.0 I've been working on a large BigCommerce website for around 2 years (200K+ pages). It's a decent solution for such websites, but I didn't like the lack of customization. Pros BigCommerce works well for larger websites (100.000+ Products) Cons Lack of customization and plugins. It's also pretty difficult to navigate before you get the hang of it. Review Source SW Stuart W. Digital Marketing Manager Retail Used the software for: 2+ years ### "SaaS shopping cart made easy" July 24, 2019 4.0 Pros Easy to use and has some great functionality. Cons As always with SaaS platforms there's always a feeling of features missing, slow progress to make changes, dealing with bugs and being told that you need to turn off apps that maybe causing a conflict (but you can't do so without uninstalling and reinstalling) and general banging your head against the brick wall because the core product is slow to see improvement. Review Source CD Caitlin D. Logistics Manager Used the software for: 2+ years ### "Bigcommerce has given our growing business great insight to the e-commerce world. " April 4, 2018 4.0 Pros Ease of use. This has been useful when training new hires. It is very easy to use. The navigation is very straight forward. When dealing with customers it is very helpful. Webinars are appreciated. We used them frequently when looking into selling on Amazon. Support portal is straight forward when a problem arises. Cons I do not like the analytics page. I do not find them effective. I wish they were easier to use and gave you straight forward data on the dashboard. Customizing reports is a challenge as well. This should be easier to use and more intuitive. Review Source VR Verified Reviewer Digital Marketing Manager Used the software for: 2+ years ### "Big bang for your buck!" July 26, 2018 4.0 Pros It's inexpensive and easy to get started. Has all of the critical ecommerce tools and some extras. First started using them about 5 years ago. Template system took some getting used to but support was helpful. Cons From what I recall, the coupon system had some trouble but they fixed it. Some of the template features made it too hard to customize for a picky designer. Nothing major though. Review Source EA Eric A. IT Admin Automotive Used the software for: 2+ years ### "Powers both of our company websites and performs amazingly!" May 21, 2018 5.0 Pros There are a lot of things to love. Integrating this with Netsuite or Fishbowl ERP's is fairly easy and makes your life much easier. We've been able to maintain our companies on these sites since the very beginning of 4 employees and 1 customers all the way to 70+ employees and more than 1,000 customers. Makes our life very easy and makes growing an e-commerce company much easier. Cons Have had growing pains early on since we were one of the first companies it seems to what to integrate Fishbowl but once the initial setup and processes were hashed out most things went smoother. Review Source VR Verified Reviewer Mecánico industrial Mechanical or Industrial Engineering Used the software for: I used a free trial ### "Es un software muy confiable y seguro " October 22, 2022 5.0 Pros Pues me gusta mucho este software por su diseño Cons Pues la verdad no hasta el momento no le encuentro fallas Review Source MJ Michael J. Owner Retail Used the software for: 2+ years ### "INCREDIBLE E-Commerce Platform... will NEVER use another!!!" June 27, 2019 5.0 Seamless. Minimal effort. When I need service, its there. Most times I can figure out everything I need using their online documentation and forums. Pros Simple and easy to use, but its Big Commerce's customer service that earns them the crown of King of E-Commerce platforms. Cons Not really a BAD thing, but they are always adding features that usually are of no use to me..... but hey, they work well for SOMEONE. Review Source Beau W. President Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Great Platform" December 8, 2016 5.0 This is the leading e-commerce platform for a good reason. It is easy to use and very intuitive, also with built in apps and a cart it makes for a complete e-commerce package. Review Source lA luis A. estudiante Consumer Electronics Used the software for: 6-12 months ### "comentario bigcomerce" December 3, 2022 5.0 Me gusta bigcomerce, es la plataforma de comercio online más buena y facil de aprender a manejar. Pros Me gusta que tiene muchas plantillas para mi tienda online, también que es muy facil de utilizar y de gestionar todo para mi tienda ya que cuenta con muchas herramientas para su optimización y me brinda soporte técnico. Cons Lo que no me gusta de bigcomerce es que a pesar de tener buenos temas resultan algo caros, pero valen la pena. Review Source AA Ayub A. Web Developer Information Technology and Services Used the software for: 6-12 months ### "Bigcommerce growing rapidly as CMS" April 29, 2019 5.0 Overall as a developer i have been using this product from almost a year & found this product quite friendly even in setting up & in customizing it. Pros I have been customizing this product for my customers regularly & much familiar with underlying APIs & design. I found this product very helpful for someone who wants to grow business online. Here's the list of pros i observe from that product. Store management is very easy. Shipping handling is also quite easy. Its Secure Its give live support 24/7 All in one solution Its easy to customize API guide is too easy Cons Few of the cons i found if not there this product will grow more rapidly. Its limited theme library Its Lillie expensive for newbie Review Source RW Richard W. IT Mgr Used the software for: 2+ years ### "Easy to use, full-featured shopping cart and website builder" December 27, 2017 5.0 Easy to use, all-in-one solution. Pros I love that it is an All-In-One solution. It can build your website with shopping cart included is just a few easy steps. Their support is great too if you run into any difficulties. They offer lots of different shipping options, purchasing options (Credit Card, Paypal etc), there is also a big community if you want to do things that are not built in. Cons Sometimes it can be a little hard to make modifications to things that aren't naturally supported by bigcommerce when editing the template but the community helps a lot. Review Source JS Jami S. CFO Public Safety Used the software for: 2+ years ### "Great website" September 24, 2019 5.0 Great website. Nice looking templates and good with product variations. Pros Many choices for templates. Customer Service is great. Pretty user friendly. Cost is based on transactions. Great integrations with many programs. Cons It is a bit costly, but the features outweigh the cost. The integrations make set up easy for any user. Review Source CY Carlos Y. Founder Internet Used the software for: 1-2 years ### "Best commerce tool" October 21, 2022 4.0 Pros The software is very easy to use and with very documented APIs. Easy to integrate payment methods like PayPal and stripe Cons No problem detected in the use of this software, I highly recommend Review Source Abdelaziz A. Finance Accounting Used the software for: Less than 6 months ### "Un outil de commercialisation électronique " October 19, 2023 5.0 Pros BigCommerce est un outil électronique très simple qui permet la gestion des vente en ligne. C'est un logiciel bien sécurisé avec assez de fonctionnalités très avancées Cons Pas d'importantes inconvénients, seulement que j'aimerais que BigCommerce soit disponible en version gratuite Review Source juan carlos R. Mi propio jefe Used the software for: 6-12 months ### "awesome software" March 30, 2018 4.0 Pros develops e-commerce software for businesses easier, really fast and amazing job positioning your brand Cons too many people using the site, there are another alternative site that has better response on the market and popular with users Review Source VR Verified Reviewer Co-Founder & CTO Internet Used the software for: 1-2 years ### "Great ecommerce tool, one of the most comprehensive and they keep innovating" December 4, 2019 5.0 Modern and powerful shop builder, it has all the features that we need Pros The tool has a great value for money and very advanced options for our business We really see that the team is quite versed with ecommerce, and keeps innovating in the right direction Cons It is SO painful to log in! if you have subscribed to different sub-tools within the BC ecosystem (partner portal, webinars, shop...) no way you can do a successful log in on your first attempt! all tools are sharing the same login page and it will never get which one you are trying to access Switched from [Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) Self-hosted stores are ancient history Review Source VR Verified Reviewer Ecommerce Marketing Used the software for: 2+ years ### "Great ecommerce solution, simple and easy to use" April 4, 2018 4.0 Simple out of the box solution for an ecommerce website Pros Easy to add products to sell, easy to customize the design and look and feel, easy to take orders. Paypal express checkout friendly Cons Some portions of site cannot be customized, and when setting up products with multiple size/color options, it can get tricky. Review Source Samin S. CEO Computer Games Used the software for: I used a free trial ### "Bigcommerce Review" July 26, 2019 4.0 My overall experience with Bigcommerce is undoubtedly excellent. It would have been better if they considered to lower the price of this mesmerising software. Pros I loved the fact that I could easily build my site the way I want without coding a single line. It's easy for beginners to start designing your first e-commerce site even if you don't know how to build sites Cons I worst thing about this is I think it's overpriced. For the price it doesn't have that much features. The overall value doesn't match with the pricing Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing BigCommerce I choose Bigcommerce to try it out and I was hoping for more because the pricing seemed expensive. But still it's a pretty good software to work with but I don't think most people starting out can afford this. Review Source JG JENNIFER G. owner Used the software for: 2+ years ### "We use big commerce in our small business to manage our online store. " June 8, 2018 5.0 amateurs can run our online store Pros Easy to learn. We added online to our storefronts and we were able to easily train our existing employees to run this software. Cons There are some things that are hard to add. It's hard to add more sections. We post things on our blog because that is easier to manage Review Source VR Verified Reviewer President Tobacco Used the software for: 2+ years ### "Great for first time e-commerce sites" July 16, 2019 5.0 Pros It was easy to set up, maintain, and run an online store using BigCommerce. Cons Although it offers some code customization, private developers cannot access code levels deep enough to do deep integrations. Sure, they have API, but sometimes, it's easier to do things without having to use API. Review Source VR Verified Reviewer Owner / Operator Retail Used the software for: Less than 6 months ### "Great software" January 8, 2019 5.0 Pros I like the ease of use and the compatibility with other 3rd party software. Moving from an open source ecommerce platform that was self hosted, I also don't have to worry about version upgrades and monitoring the servers. This was a huge plus for me. Cons There are some functions, actually a lot, that were available in my previous ecommerce software that aren't available here (or an expensive app needs to be purchased). I also don't like that basically every app has a monthly fee, instead of just a one time fee like most open source ecommerce software. Review Source Similar Products Featured ## Related categories [eCommerce](https://www.capterra.com/ecommerce-software/)[Shopping Cart](https://www.capterra.com/shopping-cart-software/)[Small Business eCommerce](https://www.capterra.com/small-business-ecommerce-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.