# DoctorConnect Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about DoctorConnect Software - reviews, pricing plans, popular comparisons to other Appointment Reminder products and more. Source: https://www.capterra.com/p/131888/DoctorConnect --- # DoctorConnect Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) DoctorConnect ## What is DoctorConnect? Specializing in the healthcare industry. Multi-channel appointment reminder system that integrates with your existing EMR or practice management software. DOCTORCONNECT is designed to: 1. Improve patient care 2. Dramatically Reduce No Shows 3. Increase Cash Flow 4. Increase office efficiency 5. Increase Patient Satisfaction 6. Improve Reputation Online (Healthgrades, Google+, Yelp, etc.) ## What is DoctorConnect used for? [Appointment Reminder](https://www.capterra.com/appointment-reminder-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/)[Review Management](https://www.capterra.com/review-management-software/) Recognitions Best ease of use Overall rating Based on 71 user reviews Reviews sentiment Positive 96% Neutral 3% Negative 1% Starting price $210 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Appointment Reminder / 2025 - Medical Scheduling / 2025 - Patient Engagement / 2025 - Patient Scheduling / 2025 - Review Management / 2025 - Telemedicine / 2025 - Therapy / 2025 Our "Best of" badge program showcases products with the highest ratings... - Appointment Reminder / 2025 - Medical Scheduling / 2025 - Patient Engagement / 2025 - Telemedicine / 2025 - Therapy / 2025 ## DoctorConnect alternatives Highest Rated [4.8 (505)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/131888/DoctorConnect/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Confirmations/Reminders 4.9 (33) 60.61% of 33 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email HIPAA Compliant 5.0 (25) 56.00% of 25 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection SMS Reminders 5.0 (20) 55.00% of 20 reviewers that rated this feature as important or highly important Reminders sent via SMS/text message Appointment Scheduling 4.7 (16) 43.75% of 16 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Patient Engagement 4.9 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Allows medical providers to engage patients in a variety of ways to ensure their health. Messaging 4.9 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Communicate using messages within the system DoctorConnect 89 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Automatic reply functionality for incoming messages Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Reminders sent via phone voice recordings Communicate using direct chat or messages within the system Private online space that lets businesses securely share documents and provide information access to clients Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Electronically collect payments for goods or services Reminders sent via email Create and securely store digital patient records Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Software specialized for dermatologists Intended for medical use such as diagnosis, treatment, and consultation Compliant with HIPAA, which sets standards for sensitive patient data protection Ability to chat online in real time Manage billing and payments for a healthcare provider Administer and track medication inventory, schedules, dosage, and side-effects Communicate using messages within the system Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple languages Manage and support multiple locations Identify, track, and respond to negative feedback Track and monitor patient no-show rates Track and organize on-call shifts Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Send personal messages to clients or attendees Book meetings and appointments through a website or digital platform Create new forms and/or use ready-made online form templates Educational and medical resources that are delivered to patients online Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Reminders sent for balance/payment due Track and organize physician schedules and pertinent information Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Ratings/Reviews Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the rescheduling of appointments Planning and managing of resources and procedures to mitigate the impact of events and incidents Automatically monitor and receive alerts for any new online reviews Notifies a business when a review is left Allows businesses to request reviews from their customers Online portal through which end users can access the system, manage tasks, or obtain information Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Send messages via SMS Reminders sent via SMS/text message Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Create, save, and re-purpose templates for emails, forms, etc. Tools to help therapists document, record, and recall patient encounters Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa Send, receive, and respond to messages Connect with meeting participants remotely over video Monitor wait time and abandonment for incoming requests that have not been routed Record, update and manage waiting lists Estimated waiting time in the queue Track the position in queue in real-time Seamlessly integrates with 3rd party websites Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.7 (71) 4.7 Based on 71 reviews ## Pricing Value for money 4.8 (65) Basic $210.00 Per Month Value for money 4.8 (65) 4.8 Based on 65 reviews ## Integrations [ eClinicalWorks](https://www.capterra.com/p/120360/eClinicalWorks/)[ ModMed](https://www.capterra.com/p/124590/EMA/)[ Nextech EHR & PM](https://www.capterra.com/p/122691/Nextech-Practice/)[ AdvancedPM](https://www.capterra.com/p/90209/AdvancedPM/)[ CGM APRIMA](https://www.capterra.com/p/191955/Aprima-Medical-Software/)[ NextGen](https://www.capterra.com/p/144594/NextGen/)[ CareTracker Practice Management](https://www.capterra.com/p/150294/CareTracker/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (70) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (70) 4.8 Based on 70 reviews ## User reviews Overall rating 4.8 Based on 71 reviews Filter by rating 5(60) 4(8) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent GM Grant M. Revenue Cycle and System Manager Hospital & Health Care ### "Great product to be more efficient, reduce no-shows and improve communication." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 28, 2025 Excellent and we have been very happy with DoctorConnect and their product, service and support. For us it all started with \[sensitive content hidden\] who was our 1st point of contact and it was nice to have the same person for a contact for sales and support. It is nice to get what you are truly sold and not passed off between sales and support. \[sensitive content hidden\] is very pleasant and easy to work with and she is proud of the product she sells, which is obvious from working with her. Pros Great product and very easy company to work with to get things setup and implemented. Our sales and support representative \[sensitive content hidden\] was amazing to work with. She is always very responsive and gets things addressed in a prompt manner. The DoctorConnect solution has greatly help reduce our no-show rate and made communicating with our patients much easier. We also like beaing able to use DoctorConnect for mass communication to our staff. Cons We had a few challenges, when a number is shared by multiple family members/patient when they would have multiple appointments on the same day. This has been a challenge with other solutions as well. Alternatives considered [Relatient](https://www.capterra.com/p/183345/Relatient/) Reasons for choosing DoctorConnect Ease of use and the ability to work with IHS RPMS data and cost. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Joshua L. Operations Manager Mental Health Care ### "DoctorConnect Has Transformed Our Practice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 15, 2024 We’ve been using DoctorConnect.net integrated with our EHR for our counseling practice since May of 2019, and it’s been a fantastic addition to our workflow. The software is incredibly user-friendly and has significantly streamlined our patient communication. Appointment reminders, confirmations, and follow-ups are now automated, saving our staff countless hours each week. A special shoutout to our account manager, \[sensitive content hidden\], who has been exceptional in ensuring that everything runs smoothly. \[sensitive content hidden\] attention to detail and dedication to our needs have made the experience even better. I also want to highlight the IT support team, especially \[sensitive content hidden\] who has been instrumental in addressing any technical issues we’ve encountered. \[sensitive content hidden\] quick responses and deep knowledge have made integrating DoctorConnect with our EHR a seamless process. Since implementing DoctorConnect.net, we’ve seen a noticeable decrease in no-shows and an improvement in overall patient satisfaction. The flexibility and customization options are top-notch, and the reporting features provide valuable insights into patient engagement. If you’re looking for a reliable, efficient, and effective way to manage patient communications, I highly recommend DoctorConnect.net. It’s been a game-changer for our practice! Pros What I like most about DoctorConnect is its ability to streamline and automate our communication with clients. The appointment reminders, confirmations, client mass texting, and follow-up messages and reputation management are all handled effortlessly, saving us time and significantly reducing our no-show rate. The customization options are fantastic, allowing us to tailor communications to fit our practice’s unique needs. Additionally, the customer support is outstanding. Cons I can’t speak for everyone’s experience with DoctorConnect or address everyone’s unique software needs, but I can share my own experience. Any negative feedback or concerns about DoctorConnect is not at all reflective of what we’ve encountered. We’ve had nothing but positive interactions with both the software and the support team. In fact, DoctorConnect has some of the best customer service we’ve ever experienced. Their team, particularly our account manager \[sensitive content hidden\] and IT support from \[sensitive content hidden\], has always been incredibly responsive and helpful. For us, DoctorConnect has been a reliable and valuable tool that has truly enhanced our practice. Alternatives considered [Luma Health](https://www.capterra.com/p/176533/lumahealth/) Reasons for choosing DoctorConnect I demoed 10-15 other vendors. We chose DoctorConnect over other vendors because it offered the perfect combination of features, ease of use, pricing and exceptional customer support that we were looking for. Unlike other vendors, for the features our agency needs, they were more expensive for no reason or lacked the features we wanted in one software solution. There may have been more advanced features from other vendors, it just didn't justify the price hike. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Cassandra C. Operations Manager Hospital & Health Care ### "Operations Manager " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 5, 2024 We found them several years ago and from start to finish \[sensitive content hidden\] was there every step of the way. When we needed to make changes quick all I have to do is reach out to \[sensitive content hidden\]. I can count on him to get it done. Great communication not only with \[sensitive content hidden\] but also with any IT concerns. Pros Their product is easy, straight forward and does exactly what you need it to do. Cons I wish that our ERH allowed for documents that patients completed go directly to their chart easier then they did. Reasons for choosing DoctorConnect The easy of talking with Ed and making things straight forward and simple Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Maxwell B. Director of Technology Hospital & Health Care ### "Always Growing and Responsive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 14, 2024 We love DoctorConnect and will continue to use it for a long time! Pros They consistently come out with new features to serve us and our patients better! Cons It could be a little more intuitive on how to set up some of the features. Alternatives considered [Doctible](https://www.capterra.com/p/187669/Doctible/) Reasons for choosing DoctorConnect They worked with us to integrate with our EHR, build custom forms for our patients and staff, and create complex rules for our recare reminders. They've been so helpful these past few years! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EJ Elinor J. Director of Outpatient Business Management Mental Health Care ### "Doctor Connect works" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2024 Overall, working with Doctor Connect has been positive. The support to set up the product and ongoing assistance has been helpful. Clients are receiving appointment reminders. Pros Doctor Connect works with Netsmart reliably. The ability to reach out to clients via SMS is very helpful when rescheduling appointments. This software has given the clinics back valuable administrative assistant time. Cons \*No shows have to be manually entered in Doctor Connect. \*The addition and removal of clinicians is manual. \*Unable to run a report to see which clinicians are getting appointments sent out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 20, 2024 Elinor, thank you for taking the time to share your comments and give honest feedback. It is valuable as we take client feedback seriously to improve the software and your service and support experience. Your active providers are listed on your monthly invoices and the no-show messaging can be automated easily by including Status to the data. We are working on your request regarding the provider adds/terms. As large as your organization is, we understand an improvement would be helpful. MC Margaret C. Operations Manager Medical Practice ### "Great product and great price" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 6, 2024 We have been with DoctorConnect for many many years. We even tried another reminder system that was included in our EHR but it was terrible. We came running back to DoctorConnect!! Pros DoctorConnect continues to add new and upated features. Super easy to use and you get your moneys worth. Cons I think it's great. Nothing I would change at this time. Switched from [AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/) They were terrible overall, almost lost us our business with their billing software. Reminders were terrible and our No Show rate increased. Alternatives considered [Solutionreach](https://www.capterra.com/p/160916/Solutionreach/) Reasons for choosing DoctorConnect It was so confusing and not easy to use. Had a lot of bells and whistles but it was just not easy to use. And.... Very expensive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM Ryan M. Office Manager Non-Profit Organization Management ### "Excellent " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 6, 2024 Doctor connect is a great addition to our agency, it has helped drastically with no shows, and has helped import productivity. Pros ease of use with communication between agency and clients. ability to help time management when sending out mass agency messages to clients. Cons The fact that I have to keep validating I'm not a robot every single log in. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 21, 2024 Ryan thank you for taking time to review us! We are grateful for you and your honest feedback. It's great to hear that your revenue has improved by reducing no-shows, intake has become more efficient, and your time management has improved by texting patients and sending TimeBlock and broadcast messages. Although it is frustrating, the login validation is necessary to keep your data secure from AI and human hackers. KB kristy b. PHI director Health, Wellness and Fitness ### "healthcare" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 6, 2024 Pros The ease of use and the ability to reach hard to reach patients Cons Haven't had any in the last few years. The service has been effortless. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 21, 2024 Kristy thank you so much for taking time to submit a review! It's good to hear that your experience with setting up and learning DoctorConnect was effortless and that you find it easy to use. I love that you're finding it easier to communicate with hard to reach patients. Secure 2-way texting is definitely the way to go! We are grateful for you and our interactions with all of you. KL Kristina L. Special Assistant Medical Practice ### "Doctor Connect Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 6, 2024 Pros It was easy to set up on our end. If we had any questions, I could reach out to our contact person. Cons I did not have any issues with Doctor Connect. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 21, 2024 Kristina we appreciate your review! It's nice to hear that your setup and onboarding experience was easy. You were so helpful and kind during the process. We love it when our clients have no issues, as we all work diligently to provide exceptional software and to serve and support our clients well. It's nice to have another IHS facility on board. We look forward to many more years to come. VS Veronica S. Director of Operations Medical Practice ### "Director of Operations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 31, 2024 Pros Easy for staff to use and learn. \[sensitive content hidden\] was easy to work with. Cons I don't have any issues at this time. Thanks Switched from [Relatient](https://www.capterra.com/p/183345/Relatient/) The lack of support the previous vendor gave us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/131888/DoctorConnect/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Carepatron vs DoctorConnect](https://www.capterra.com/compare/131888-195467/DoctorConnect-vs-Care-Patron) [Vagaro vs DoctorConnect](https://www.capterra.com/compare/131888-153752/DoctorConnect-vs-Vagaro)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)