Best For

Mid to large-size companies with brick and mortar locations that get online reviews.

Product Details

Review monitoring solution that allows for review soliciting and review responding.

Contact Details

ReviewPush

http://www.reviewpush.com

Founded in 2011

Located in United States

Starting Price

  • $39.00/month

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

ReviewPush Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

ReviewPush Reviews

Showing all 3 reviews
Overall
4.5/5
Ease of Use
4.5/5
Customer Service
5/5
Ray H.
Digital Marketing Development Manager
Real Estate, 201-500 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
August 2, 2018

“Easy to use, awesome customer support”

OverallReviewPush has allowed us to more easily get an accurate picture of how our store locations are doing across the most popular review platforms, on demand, and virtually instantly. It provides us with enough meaningful data on review performance to help influence business decisions, and to enable insights that we can utilize in both marketing and operations. For businesses that want to leverage reputation management and take it in new directions, ReviewPush is an important tool to include as part of this process.
ProsThe variety of reports available, along with CSV export capacity, were some of the most attractive features of ReviewPush. With these reports, we are able to capture meaningful and timely data about the online reputation performance of our various locations, which we could then integrate with other spreadsheets. By being able to consolidate reputation performance metrics in one place with only a few mouse clicks, this has saved us countless hours of manual review tracking and statistics collection. Another great feature is response management. This is another time-saver that enables us to customize and publish responses to reviews with greater ease, and helps us to reach out to our reviewers more efficiently.
ConsOccasionally, we've encountered situations where the user interface was not necessarily intuitively designed, but only in minor ways which had no significant impact on the quality of the user experience. This is only to be expected with the number of various features and options available in the software, and to offset this, the customer support team does an outstanding job of explaining anything or troubleshooting issues, all within an acceptable response time.
Reviewer Source 
Source: Capterra
August 2, 2018
Steve J.
Marketing Manager
Marketing and Advertising, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 30, 2019

“Awesome for Reputation Management”

ProsIt alerts us to any new reviews on the major review sites which allows us to craft a timely response (for us and for our clients).
ConsWe would love if there was an integration with Nextdoor.com, which is a very popular up-and-coming site, where small businesses are receiving reviews.
Reviewer Source 
Source: Capterra
July 30, 2019
Tyler C.
Leasing & Marketing Specialist
Real Estate, 1001-5000 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 21, 2018

“Customer service is AWESOMEEE!”

ProsThe software is super simple to use. You can manage all of your reviews from multiple sites. Of course you can't manage ALL of them, but you get to manage the ones that MATTER! In addition to the awesome software the customer support team and their development team really took care of my needs. Not to mention everything was resolved literally in like 45 minutes... Keep up the great work!!!
ConsNothing.... There is nothing to not like.
Reviewer Source 
Source: Capterra
September 21, 2018